Submitted by Fernando Luz Brancoli (fbrancoli@gmail.com) on 2016-05-12T14:07:08Z No. of bitstreams: 1 Tese Fernando Brancoli.pdf: 1557179 bytes, checksum: 03f67eab386fbe2e2dc3e2fc4047a61e (MD5) / Approved for entry into archive by Felipe Augusto Arakaki (arakaki@reitoria.unesp.br) on 2016-05-16T12:39:58Z (GMT) No. of bitstreams: 1 brancoli_fl_dr_mar.pdf: 1557179 bytes, checksum: 03f67eab386fbe2e2dc3e2fc4047a61e (MD5) / Made available in DSpace on 2016-05-16T12:39:58Z (GMT). No. of bitstreams: 1 brancoli_fl_dr_mar.pdf: 1557179 bytes, checksum: 03f67eab386fbe2e2dc3e2fc4047a61e (MD5) Previous issue date: 2016-02-16 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES) / O argumento central da pesquisa fundamenta-se na capacidade das Companhias de Segurança Privadas (CSP) influenciarem cenários de conflito contemporâneos, no caso específico para a Guerra do Afeganistão, entre os anos de 2001 e 2011, e da Líbia (2011-2012). Sugerimos que as CSP possuem uma disposição ainda pouco estudada para conformar pontos nevrálgicos relacionados com a segurança internacional, dentre eles o caso analisado, nos teatros de operações do Oriente Médio e do norte da África. O objetivo da pesquisa é demonstrar qual o impacto dessas Companhias, ressaltando como a instrumentalização dos discursos feitas por essas empresas encontram eco explicativo parcial no princípio de Securitização, abordado pela chamada Escola de Copenhague. Pela própria natureza do campo de estudo, nos pautamos principalmente em fontes primárias, como entrevistas realizadas nos dois países entre 2012 e 2015. Empregamos ainda documentos oficiais, tanto do governo norte-americano quanto de especialistas das CSP, além da bibliografia especializada. Sugerimos ainda que tais Companhias, combinando características locais e internacionais, acabam por resiginficar capitais e possibilidades, formando atores distintos, chamados aqui de Companhias Antropofágicas de Segurança (CAS). As CAS possuem uma capacidade ainda não analisada na literatura tradicional para definir, por exemplo, distribuição de tropas, escolha do inimigo e emprego de novos armamentos, mobilizando justamente o discurso de emergência e a necessidade de ferramentas não estabelecidas no marco legal. / The central argument of the research is that Private Security Companies (PSCs) are able to chaperon contemporary conflict scenarios, in this case, the Afghan war, between 2001 and 2011, and Libya (2011-2012). We suggest that the CSP have a provision, not well researched, to impact hotspots related to international security, including the case analyzed in the theaters of operations in the Middle East and North Africa. The objective of the research is to demonstrate the impact these companies, highlighting how the instrumentalization of the speeches made by them are partial explained by the concept of securitization, covered by the so-called Copenhagen School. The research is based in primary sources, such as interviews in both countries between 2012 and 2015. We also used official documents, both the US government and experts of the CSP, as well as academic literature. We suggest that such companies, combining local and international features, promoted a resignification of capitals and possibilities, forming innovative actors, called here Security Anthropophagic Companies (CAS). CAS have a capacity not yet analyzed in traditional literature to define, for example, distribution of troops, choose the enemy and use of new weapons, just mobilizing emergency speech and the need for tools not established in the legal framework.

The use of private military and security companies (PMSC) by state governments has raised many questions regarding the role of the private security industry (PSI) in conflict. This use of PMSCs by states has resulted in much debate in the public and academic spheres (Avant 2005, Dunigan 2011, Kinsey 2006, Leander 2005, Singer 2008). The PSI and PMSCs are altering the international system of norms and redefining what it means to be secure and make war. States are no longer the only entity in the international system with security needs. Intergovernmental organizations (IGOs), non-governmental organizations (NGOs) and multinational corporations (MNCs) also purchase security services provided by PMSCs. With the ever-growing presence of PMSCs in conflicts, peacekeeping, and humanitarianism, the legitimization of PMSCs is vital for their missions to succeed. Furthermore, companies that operate at the international level as well as their clients have vested interests in changing their image from ‘mercenaries’ and ‘dogs of war’ to ‘private warriors’ and ‘legitimate soldiers’. This dissertation addresses why and how PMSCs seek legitimacy in the international system. I argue that PMSCs desire and need legitimacy to justify their existence and support the claim that their actions are desirable, proper, lawful, and just because they follow a socially constructed system of norms. My dissertation builds on private security literature by drawing on constructivist approaches to norms and legitimacy and employing discourse analysis. Through my analysis, I identify rebranding and self-regulation as measures taken by PMSCs and the PSI to build and solidify the perception of legitimate security providers. PMSCs and the PSI developed their own discourse through the creation and implementation of the Montreux Document, International Code of Conduct for Private Security Service Providers (ICoC), and the ICoC Association to counter the negative perceptions created by media coverage and controversial incidents involving PMSC personnel. The rebranding and self-regulation efforts of PMSCs and the PSI supports the argument that they need and desire legitimacy. Without legitimacy and a shift in perception, the actions of PMSCs and their contractors will always be questioned and full integration into the state and international security apparatus will remain out of reach.

Afrikaans text / The researcher was approached by the security industry to identify leadership shortcomings and to design a leadership course aimed at supervisory level. The research question YJas: "Is it possible to identify shortcomings in individuals in respect of leadership qualities and to address these shortcomings by means of a leadership training model?" After a background study, a leadership training model was developed ·and a bottom-up needs analysis was executed. The developed questionnaire was distributed and the response was statistically processed and interpreted. The target group was identified. The course was designed, presented and evaluated. The impact of this course will be determined through research after a period of 12 to 18 months by comparing and interpreting personnel statistics on aspects like absence without leave, personnel turnover, sick leave and a number of disciplinary hearings. / Die navorser is deur 'n sekuriteitsmaatskappy genader om leierskap­ tekortkominge te identifiseer en 'n kursus te antwerp en aan te bied wat op toesighouervlak gerig is. Die navorsingsvraag is : "Is dit moontlik om tekortkominge ten opsigte van leierskapkwaliteite te identifiseer en deur middel van 'n leierskap­ opleidingsmodel aan te spreek?" Na afloop van 'n agtergrondstudie, is 'n leierskapmodel ontwikkel en 'n onder-na-bo-behoeftebepaling uitgevoer. Die ontwikkelde vraelys is versprei en die terugvoere is statisties verwerk en ge'interpreteer. Die teikengroep is ge'identifiseer. Die kursus is antwerp, aangebied en geevalueer. Die impak van die kursus sal deur middel van verdere navorsing na 'n periode van 12 tot 18 maande getoets word deur die vergelyking en interpretering van personeelstatistieke met betrekking tot afwesighede sander verlof, personeel omset, siekteverlof en die aantal dissplinere verhore. / Curriculum and Instructional Studies / M. Ed. (Didaktiek)

La question de la sécurité privée est un sujet d'actualité. Ce secteur en pleine expansion a fait l'objet de réglementations ces dernières décennies. Sa particularité tient en la privatisation d'un domaine régalien de l'intervention étatique. La sécurité privée pose ainsi la problématique du traitement de la mission de sécurité. Si le secteur privé investit de plus en plus le domaine de la sécurité, il se différencie du secteur public. La participation du secteur privé s'effectue par voie contractuelle qui obéit pour partie de ses aspects au droit commun, malgré l'objectif de maintien de l’ordre public. / The issue of private security is a hot topic. This rapidly expanding sector has been the subject of regulations in recent decades. Its peculiarity lies in the privatization of a sovereign domain reserved for state intervention. Private security then poses the problem of processing the security mission. We note that the private sector is investing more and more in the field of security while differentiating itself from the public sector. The participation of the private sector is done by contract which obeys most of its aspects in common law.

O mundo contemporâneo vem passando por importantes mudanças no conjunto de atividades que chamamos de policiamento. Dentre essas mudanças, o processo de expansão da segurança privada é um dos aspectos que mais chama a atenção, pela dimensão e pela influência que o setor exerce hoje na maior parte dos países em que se têm informações substantivas sobre o tema. Este trabalho tem como objetivo discutir o impacto que a expansão dos serviços de segurança privada tem causado nas atividades de policiamento - em especial em relação às inter-relações entre esses serviços e as polícias - em suas tarefas de prevenção do crime e da violência. O estudo específico acerca dessa inter-relação é realizado a partir da análise de três espaços específicos, localizados na cidade de São Paulo e adjacências, que possuem policiamento realizado por forças privadas. / The contemporary world is undergoing major changes in the set of activities that we call policing. Among these changes, the expansion of private security is one of the aspects that draws the most attention, because of the size and influence that this industry has today in most countries that have substantive information on the subject. This paper aims to discuss the impact that the expansion of private security services has caused on the activities of policing, especially in relation to the interrelationship with the police, in its crime and violence prevention tasks. The specific study concerning this interrelation is achieved by analyzing three specific spaces, located in São Paulo and surrounding areas, which are conducted by private forces of policing.

Este estudo analisa o controle das empresas e profissionais de segurança privada no Brasil. A questão mais importante em relação ao controle da segurança privada é saber se é possível assegurar que o policiamento provido por esse setor seja executado de acordo com as regras públicas. A única forma de obter serviços aderentes a essas regras é fazer com que elas sejam levadas em consideração pelos profissionais que executam as atividades de policiamento privado. Estudiosos do policiamento concordam que os mecanismos mais capazes de produzir esses resultados estão localizados no interior das organizações. Levando isso em consideração, o objetivo desta tese de doutorado é entender as condições sob as quais as organizações de policiamento privado controlam seus funcionários de acordo com as normas públicas que regulam a prestação de serviços de segurança privada no Brasil. A hipótese que orienta o estudo é a de que esse controle ocorre quando as empresas de segurança percebem a existência de um ambiente institucional na qual os atores que exercem o controle externo da segurança privada (clientes, órgão regulador, Judiciário e mídia) são capazes de fazer com que comportamentos desviantes em relação às normas públicas sejam mais custosos para as empresas do que os investimentos necessários à estruturação de sistemas de controle interno aptos a prevenir tais comportamentos. Para avaliar essa hipótese foram realizados estudos de caso em quatro contratos de prestação de serviços de segurança, dois contratos para instituições financeiras e dois contratos para redes comerciais. A análise dos casos revelou que o modo como as empresas de segurança controlam internamente os seus funcionários é fortemente afetado apenas pelo controle externo realizado pelos clientes que contratam serviços de segurança no mercado. Quando os clientes remuneram contratos de prestação de serviços adequadamente e se interessam por condutas respeitosas, criam-se condições para a existência de sistemas de controle altamente estruturados e alinhados às regras públicas. O contrário também é verdade. Se os clientes não remuneram contratos adequadamente e desejam comportamentos desviantes em relação às normas públicas, o resultado tende a ser sistemas de controle interno com baixo grau de estruturação e alinhamento às regras públicas. Diante deste último cenário, a pesquisa mostrou que na maioria das situações os controles externos provenientes do órgão regulador, do Judiciário e da mídia não são capazes de atuar satisfatoriamente como última linha de defesa e correção de rumos. Esses achados apóiam as visões pessimistas presentes na literatura especializada, que vem sustentando a idéia de que existem déficits de governança e controle sobre as atividades de policiamento privado. / This work analyzes the control over Brazils private security companies and agents. The most important issue in relation to the control over private security is to know if it is possible to ensure that the policing provided by this sector is run in accordance with public rules. The only way to get security services following these rules is to ensure they are abided by the agents who perform private policing activities. Scholars of policing agree that the control mechanisms better able to produce these results are located within organizations. Taking this into consideration, the aim of this doctoral thesis is to understand the conditions under which private security companies control their employees in accordance with the public rules governing the provision of private security services in Brazil. The hypothesis that guides the study is that this control occurs when security companies realize the existence of an institutional environment in which those exerting external control over private security (customer, regulator, judiciary and media) capable of cause deviant behavior in relation to public standards are more costly for companies than the investment required to structuring internal control system able to prevent such behaviors. To evaluate this hypothesis four security services contracts underwent case studies, two from financial institutions and two contracts from department store chains. The analysis of the cases revealed that the way private security companies control internally their employees is strongly affected only by clients who hire these services. When clients adequately pay for a service contracted and they require proper care and respectful behavior, they create conditions for the existence of internal control systems highly structured and aligned to government rules. The opposite is also true. If clients do not pay for the contract properly and request a deviant behavior in relation to public standards, the result tends to be of internal control systems with a low degree of structure and alignment. In the face of this last scenario, the research showed that in most situations the external controls from the regulator, the judiciary and the media are not able to satisfactorily perform as a last line of defense and course corrections. These findings support the pessimistic views present in the literature, which have sustained the idea that there are governance deficits in activities of private policing.

Most organisations depend on their sales consultants to generate revenue. Sales consultants across industries normally work for commission, determined by the amount of business they bring in. A group of security companies are currently spending a considerable amount of money and other resources on the recruitment, selection and development of sales consultants. In the past 18 months, 39 sales consultants left the company after being employed on average for no longer than five months. Keeping the above in mind, it was necessary to establish exactly what caused the high turnover rate among sales consultants. By identifying these factors it would be possible for the organisation to eliminate the causes for high employee turnover and work towards promoting factors which would retain the sales consultants. An overview of different motivation theories was considered. Most of the theories consider motivation from a personal need satisfaction perspective, while Herzberg also considers the motivation through restructuring of the work environment. For this reason, Herzberg’s theory was found to be the more appropriate one for this study . Herzberg’s Motivation Hygiene (MH) Theory and other current literature on employee retention were used as a basis to investigate the high turnover rate of sales consultants at a group of security companies. ii The nominal group technique was used to determine whether certain intrinsic and extrinsic factors are influencing the retention of sales consultants. A study of the relevant literature revealed that employee motivation is at the heart of retention. Literature on employee retention state that retention should be seen as a process, which starts even before an employee joins the organisation. Organisations need to focus on scientific recruitment and selection in order to employ the right person for the position. Retention should then be managed by developing employees and by introducing the intrinsic and extrinsic factors as formulated in the Herzberg MH theory. The outcome of such an employee retention process will result in cost savings over a wide spectrum. The literature on retention is summarised in an employee retention model, which was used to make recommendations to the organisation. The findings indicate that various factors such as company policies on remuneration, and administration, remuneration structure, working conditions and job security are playing a role in the retention of the sales consultant. Based on the results of the empirical study, recommendations are made to the organisation in terms of retaining their sales consultants. This includes a commitment to retention from top management, creating attractive sales positions; improve opportunities for training and development and a revised remuneration structure for sales consultants. The problem areas were identified and should be addressed satisfactorily by following the proposed recommendations. / Prof. W. Backer

No description available.

A grande expansão dos serviços particulares de segurança, verificada em diversos países a partir de meados do século XX, traz à tona importantes questões relativas à responsabilidade do Estado sobre a segurança e sobre a necessidade de aprimoramento dos mecanismos de regulação e controle pelos órgãos responsáveis, sobretudo devido à diversificação das demandas por esse tipo de serviço, como as grandes empresas e os espaços privados abertos ao público, que representam hoje os principais consumidores dos serviços de segurança. A partir de parâmetros observados na literatura internacional, em documentos oficiais e nos dados relativos ao setor, este trabalho faz uma análise do marco regulatório existente no Brasil localizando as implicações relativas a algumas características mais problemáticas, como o treinamento e qualificação dos profissionais, a disseminação das empresas clandestinas, o segundo emprego dos policiais como guardas privados, o uso de armas de fogo e a questão das sanções e da regulação de acesso empregadas na segurança privada. / The growth of private security verified in many countries in the middle of twentieth century displays important questions about state responsibility in relation to the security and the need to improve the mechanisms of control and regulation, especially due the new and diversified demands for this kind of service, like the big enterprises and the private spaces open for the public which represent today the main costumers of security services. Taking into consideration approaches observed in the international literature, official documents and the data relative to this sector, this work analyze the Brazilian regulatory framework, showing the implications about some more problematic features, like the training and qualification of the professionals, the dissemination of illegal enterprises, the second job of the public police in the private security, the use of firearm and the question about the sanctions and regulation of access used in private security.

Maintaining order is a core function of the state. Yet, in many contexts, actors other than the state are involved in combating crime and violence. Such actors range from private security companies who sell protection to vigilante mobs who brutally punish criminal suspects. This dissertation explores how states maintain order when they are faced with private crime prevention efforts. Taken together, the three chapters of the dissertation provide insights into the determinants of law enforcement policy, the sources of citizens' willingness to cooperate with the state, and the social drivers of crime and violence. Chapter 1 presents a formal model that sheds light on the incentives of political parties to invest in law enforcement when citizens can purchase private protection. Private security measures like burglar alarms, camera systems, and security guards are pervasive in high income communities around the world. I model the supply of crime and the demand for private protection together with a political process that determines public spending on the police. The model provides conditions under which parties may over- and underspend on law enforcement relative to other government services. In relatively poor societies, left parties are prone to spend less and right parties are prone to spend more than the socially optimal amount on policing. The reverse is true in relatively rich societies, where the base of the right party can afford private protection. The results call into question the conventional wisdom that tough-on-crime policies are the domain of parties on the right, and provide an explanation for why such policies in various contexts have been implemented by left-wing politicians. Throughout the developing world, criminal suspects are often assaulted or even killed at the hands of their community. Chapter 2 considers the micro-dynamics of how state capacity affects citizens’ choice between the state and mob vigilantism. I present results from a field experiment in South Africa that creates variation in the capacity of police to locate households. Findings from mid- and endline surveys suggest households exposed to an increase in police capacity became more willing to rely on police and less willing to resort to vigilantism. Results from a mechanism experiment point towards increased fear of state punishment for vigilante violence rather than improved perceptions of police service quality as the link between state capacity and vigilantism. The broader implication is that citizens’ cooperation with capable state institutions may not necessarily reflect citizens’ satisfaction with state services. Instead, citizens may draw on state institutions because states limit citizens’ choices by sanctioning those who participate in informal practices that the state deems illegal. Chapter 3 draws on original surveys with more than 10,000 respondents from hundreds of communities in Uganda, Tanzania, and South Africa to show that women are more likely than men to support mob vigilantism. This result runs counter to a large literature in public opinion that finds women are less supportive of violence than men across a variety of domains throughout industrialized contexts. Drawing on qualitative evidence, a vignette experiment in Uganda, and additional survey measures from Tanzania, the chapter shows that men and women differ in their beliefs about the downsides of mob vigilantism. Men are more likely to think mob vigilantism creates risks of false accusation for those who do not commit crime. The chapter traces this divergence in beliefs to differences in the extent to which men and women are at personal risk of being accused of a crime that they did not commit. The results highlight the role that beliefs play in the link between gender and views about violence.