The aim of the study was to determine the causes of IODs in the workplace and to identify possible preventative measures to reduce IODs. A literature review was conducted as part of the study, involving assessment of all related articles and books on the subject of IODs in the workplace. A qualitative research methodology was utilised to conduct the study. The main research instruments were four focus group interviews and eight individual interviews. The study concluded that employees experienced IODs in different ways, with most participants describing negative experiences such as physical pain, undue financial hardship, psychological trauma and lack of support from the employer. A minor percentage experienced IODs in a positive sense in that there is heightened safety awareness in the workplace after an IOD has occurred, and the adoption of a more cautious approach by employees when performing their duties. From a practical and organisational/managerial perspective, the adoption of effective training of security officers and adherence to organisational standard operating procedures will assist in reducing IODs in the workplace. Limitations of the study included the small sample size from the research population, perceived language barriers during the interview processes and non-participation and inputs from managers at the organisation. However, it is hoped that the study will form the basis for further research to broaden the field to include parastatal or public-service entities / Human Resource Management / M. Com. (Human Resource Management)

The private security industry is tasked with protecting lives and property against an evolving array of personal and property threats. Rendering such services comes with many market related challenges for private security providers. These services are rendered to various types of clients like government departments, hospitals, universities and shopping malls amongst others. These clients have unique and different needs and expectations, therefore shopping malls as clients of the private security industry were selected for the purpose of this research. The qualitative research approach was used for this study wherein a questionnaire was used to obtain information from private security and shopping mall personnel working in shopping malls in Gauteng. The findings of this study reveals that there are indeed client retention challenges that are facing private security companies providing services to shopping malls. Based on the findings, recommendations for the private security providers and further research in shopping mall security management are made. / Security Risk Management / M.Tech. (Security Management)

Submitted by TOMAZ OLIVEIRA PAOLIELLO null (tomazop@yahoo.com.br) on 2016-03-24T22:18:49Z No. of bitstreams: 1 tomaz oliveira paoliello para std.pdf: 1538210 bytes, checksum: fc09f2df0f8f48bbd2daf0937fa8a04e (MD5) / Approved for entry into archive by Juliano Benedito Ferreira (julianoferreira@reitoria.unesp.br) on 2016-03-28T14:24:59Z (GMT) No. of bitstreams: 1 paoliello_t_dr_mar.pdf: 1538210 bytes, checksum: fc09f2df0f8f48bbd2daf0937fa8a04e (MD5) / Made available in DSpace on 2016-03-28T14:24:59Z (GMT). No. of bitstreams: 1 paoliello_t_dr_mar.pdf: 1538210 bytes, checksum: fc09f2df0f8f48bbd2daf0937fa8a04e (MD5) Previous issue date: 2016-02-29 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES) / As empresas militares e de segurança privada (PMSC) são um novo ator que tem despertado grande atenção nos debates dentro da disciplina Relações Internacionais. Através do estudo de uma companhia especificamente, a norteamericana DynCorp, procuramos investigar qual a natureza desse ator dentro do grande processo de globalização. A literatura sobre as PMSC geralmente apresenta a ideia de que o aparecimento de tais atores tenha ocorrido através de forças de oferta e demanda espontâneas e circunstanciais. A hipótese auxiliar dessa ideia, que os Estados estejam se afastando das novas guerras, é aqui desafiada e substituída por outra. O Estado, particularmente os EUA, se adaptou em sua capacidade de engajamento em conflitos através da contratação das PMSC, e estimulou o crescimento de um mercado de segurança privada. A empresa Dyncorp faz parte desse movimento. Investigaremos a relação de co-constituição, na qual empresas e Estado se articulam para desenvolver o novo “mercado da força”, e o nascimento das PMSC como atores de natureza híbrida, associados às transformações do Estado neoliberal. O estudo da DynCorp se desdobra em três dimensões: sua face empresarial, como companhia transnacional associada às lógicas de mercado; uma face combatente, um dos novos atores nos palcos de conflitos contemporâneos; e como parte constituinte de um aparato de política externa, associado a seu cliente único, o governo dos Estados Unidos. / Private military and security companies (PMSC) is a new actor that has attracted great attention in the debates within the International Relations discipline. Through the study of a particular north-american company, DynCorp, we seek to investigate the nature of these actors in the great process of globalization. The literature on PMSC usually presents the idea that the emergence of such players has occurred through spontaneous supply and demand forces. The hypothesis that assist this idea is that the states are moving away from the new wars. Here this hypothesis is challenged and replaced by another. The State, particularly the US, has adapted its engagement in capacity in conflicts by engaging the PMSC, and stimulating the growth of a private security market. DynCorp is part of this movement. We investigate the relationship of co-constitution, in which companies and state are organized to develop the new "market for force", and the birth of PMSC as actors of a hybrid nature, associated with the transformation of the neoliberal state. The study of DynCorp unfolds in three dimensions: its corporate face, as a transnational company associated with market principles; a fighting face, as one of the new actors on the stage of contemporary conflicts; and as a constituent part of a foreign policy apparatus, associated with their only customer, the United States government.

Made available in DSpace on 2014-06-11T19:27:59Z (GMT). No. of bitstreams: 0 Previous issue date: 2011Bitstream added on 2014-06-13T18:32:20Z : No. of bitstreams: 1 paoliello_to_me_mar.pdf: 427260 bytes, checksum: 8192f058d3716664b52425847d1d9b5e (MD5) / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES) / Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP) / Nos dias de hoje, um dos fenômenos que chama atenção e suscita o debate no âmbito da disciplina de relações internacionais é a ascensão das chamadas empresas de segurança privada. A atual dissertação se dedica ao estudo da inserção de tais empresas no contexto angolano durante os anos 1990. Essa inserção é marcada por dois momentos, um primeiro, paradigmático para a literatura sobre o tema, trata da ação particular da empresa Executive Outcomes. Num segundo momento, abordamos o desenvolvimento de um mercado local para a segurança privada, construído por uma série de dispositivos que fazem do panorama angolano um modelo único e ainda pouco estudado. Angola foi um campo de teste para a atuação das empresas de segurança privada, mas acabou se transformando num caso excepcional, com uma série de empresas locais provendo a segurança para o país durante o conflito interno, e tornando-se fundamentais para o desenho de poder em Angola. Essa situação é derivada de uma série de especificidades da história angolana, notadamente a permanente violência, e a perpetuação da fragilidade do Estado. Desenvolvemos a discussão sobre o papel das empresas de segurança privada como novos atores no sistema internacional, e observamos o alcance das descobertas sobre tais empresas quando confrontadas com o caso de Angola / Nowadays, one of the phenomena that draws attention and raises the debate within the discipline of international relations is the rise of the so-called private security companies. The present dissertation studies the inclusion of such companies in the Angolan context during the 1990s. This inclusion is marked by two moments, the first one paradigmatic for the literature on the subject, the particular action of the company Executive Outcomes. Secondly, we discuss the development of a local market for private security, built by a series of devices that make the Angolan landscape a unique and poorly studied model. Angola was a testing ground for the actions of the private security companies, but turned out to be an exceptional case with a number of local companies providing security for the country during its own internal conflict, and making them fundamental for the design of Power in Angola. This situation is derived from a number of specific features of the Angolan history, especially the continued violence and the perpetuation of state fragility. We further explore the discussion on the role of private security companies as new actors in the international system, and observe the range of findings about these companies when confronted with the case of Angola

Made available in DSpace on 2016-06-02T19:51:34Z (GMT). No. of bitstreams: 1 1618.pdf: 2227127 bytes, checksum: c2a2fba51a9b5e540735c34a9dee2321 (MD5) Previous issue date: 2007-10-05 / Universidade Federal de Sao Carlos / The literature affirms that on the last four decades has been occurring a significant raising on the number of private security companies in all over the world. In Brazil, there are estimations which point that there are 1,148 million people working as agents of private security, and this number can reach the house of 2 million people if considered the informal workers. Besides that, there are not many studies about the worker s activities on private security. This paper analyses the activity of the private security officers. It has been utilized foundation from Work Ergonomic Analysis to understand how the operator manages his workload. This paper provides findings about the perception of the private security officers that the mental workload prevails in the activity and that the main constraints are linked with the work organization, including shift work, control and supervision; and variables of consumer attendance. It is concluded that the Context of Production and Service, based on main aspects of work organization, as: prescriptions, work processes, demands of quality and productivity, has decisive influence upon the behavior of the operator. The Context of Production and Service is important to define the workload. In the activity of the professionals of private security the work is prescribed by the independent contractor and the private security company. This mediation is not a prescription that can be easily followed, but a source of constant conflicts, and then it finishes making source of constant conflicts that hold multiple dimensions and finish producing overload for the vigilant thing. / Nas últimas quatro décadas tem ocorrido um aumento significativo do número de empresas de segurança privada em todo o mundo. No Brasil, há estimativas de que 1,148 milhões de pessoas trabalhem como agentes de segurança privada, sendo que este número pode chegar a cerca de dois milhões se contabilizados os trabalhadores sem registro formal. Além disso, existem poucos estudos sobre a atividade de trabalho dos profissionais da segurança privada. O estudo analisou a atividade de profissionais de segurança privada empresarial, adotando como abordagem metodológica pressupostos da Análise Ergonômica do Trabalho, a fim de compreender os determinantes da carga de trabalho. Diante disso, o estudo verificou uma percepção por parte dos vigilantes de que as exigências mentais prevalecem na atividade de trabalho e que os principais determinantes da carga de trabalho são aqueles relacionados à organização do trabalho, entre eles, trabalho em turnos; controle e fiscalização do desempenho e exigências em relação ao atendimento ao cliente. Verificou-se que o Contexto de Produção e Serviços, composto por aspectos centrais da organização do trabalho, entre eles, as tarefas prescritas, as especificidades técnicas, as exigências da produtividade e de qualidade; influencia o comportamento dos operadores, estabelecendo suas propriedades e lógicas de funcionamento. Diante disso, as características de cada Contexto de produção e serviços têm influência significativa na carga de trabalho dos operadores. Na atividade dos profissionais de segurança privada o trabalho é prescrito pela empresa onde se presta serviços e pela terceirizada. A mediação entre estas duas lógicas, a fim de realizar a atividade, não é uma função prescrita de fácil execução, então acaba se tornando fonte de conflitos permanentes que comportam múltiplas dimensões e acabam gerando sobrecarga para o vigilante.

Orientador: Reginaldo Mattar Nasser / Banca: Mônica Herz / Banca: Flávia de Campos Mello / O Programa de Pós-Graduação em Relações Internacionais é instituído em parceria com a Unesp/Unicamp/PUC-SP, em projeto subsidiado pela CAPES, intitulado "Programa San Tiago Dantas" / Resumo: Nos dias de hoje, um dos fenômenos que chama atenção e suscita o debate no âmbito da disciplina de relações internacionais é a ascensão das chamadas empresas de segurança privada. A atual dissertação se dedica ao estudo da inserção de tais empresas no contexto angolano durante os anos 1990. Essa inserção é marcada por dois momentos, um primeiro, paradigmático para a literatura sobre o tema, trata da ação particular da empresa Executive Outcomes. Num segundo momento, abordamos o desenvolvimento de um mercado local para a segurança privada, construído por uma série de dispositivos que fazem do panorama angolano um modelo único e ainda pouco estudado. Angola foi um campo de teste para a atuação das empresas de segurança privada, mas acabou se transformando num caso excepcional, com uma série de empresas locais provendo a segurança para o país durante o conflito interno, e tornando-se fundamentais para o desenho de poder em Angola. Essa situação é derivada de uma série de especificidades da história angolana, notadamente a permanente violência, e a perpetuação da fragilidade do Estado. Desenvolvemos a discussão sobre o papel das empresas de segurança privada como novos atores no sistema internacional, e observamos o alcance das descobertas sobre tais empresas quando confrontadas com o caso de Angola / Abstract: Nowadays, one of the phenomena that draws attention and raises the debate within the discipline of international relations is the rise of the so-called private security companies. The present dissertation studies the inclusion of such companies in the Angolan context during the 1990s. This inclusion is marked by two moments, the first one paradigmatic for the literature on the subject, the particular action of the company Executive Outcomes. Secondly, we discuss the development of a local market for private security, built by a series of devices that make the Angolan landscape a unique and poorly studied model. Angola was a testing ground for the actions of the private security companies, but turned out to be an exceptional case with a number of local companies providing security for the country during its own internal conflict, and making them fundamental for the design of Power in Angola. This situation is derived from a number of specific features of the Angolan history, especially the continued violence and the perpetuation of state fragility. We further explore the discussion on the role of private security companies as new actors in the international system, and observe the range of findings about these companies when confronted with the case of Angola / Mestre

Orientador: Andrei Koerner / Dissertação (mestrado) - Universidade Estadual de Campinas, Instituto de Filosofia e Ciencias Humanas / Made available in DSpace on 2018-08-10T21:44:23Z (GMT). No. of bitstreams: 1 Lopes_CleberdaSilva_M.pdf: 2526653 bytes, checksum: 008a185418187f4991c15c082e02c99e (MD5) Previous issue date: 2007 / Resumo: A emergência da segurança privada e de organizações e agentes particulares que provêem policiamento de maneira informal colocaram novos problemas para a efetivação dos direitos civis na sociedade brasileira. O trabalho analisa o controle estatal sobre a segurança privada exercido pela Polícia Federal no período 1996-2006. Constata que nos últimos quatro anos ocorreram melhoras nos instrumentos legais que visam assegurar policiamento privado responsável publicamente, mas persistem regras deficientes e mecanismos frágeis para incentivar o controle interno e o controle externo da segurança privada. Verifica também melhoras na capacidade fiscalizadora da Polícia Federal sobre o universo legal da segurança privada, mas permanece baixa e limitada a sua capacidade para fiscalizar o universo informal dos provedores particulares de policiamento / Abstract: The private security emergency and of organizations and private agents that provide policing in an informal way they put new problems for the effectives of the civil rights in the Brazilian society. The work analyzes the state control on the private security exercised by the Federal Police in the period 1996-2006. The study verifies that in the last four years they happened improvements in the legal instruments that they seek to assure responsible policing openly, but they persist deficient rules and fragile mechanisms to motivate the internal control and the private security external control. It also verifies improvements in the capacity supervise of the Federal Police on the private security legal universe, but it stays low and limited his capacity to supervise the providers' peculiar of policing informal universe / Mestrado / Mestre em Ciência Política

Submitted by Aline Batista (alinehb.ufpel@gmail.com) on 2018-05-02T22:30:15Z No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Dissertacao_Alejandro_Maldonado.pdf: 2674076 bytes, checksum: aa8ae4e062430ea3031aba31fe90e3f9 (MD5) / Approved for entry into archive by Aline Batista (alinehb.ufpel@gmail.com) on 2018-05-03T20:48:21Z (GMT) No. of bitstreams: 2 Dissertacao_Alejandro_Maldonado.pdf: 2674076 bytes, checksum: aa8ae4e062430ea3031aba31fe90e3f9 (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) / Made available in DSpace on 2018-05-03T20:48:21Z (GMT). No. of bitstreams: 2 Dissertacao_Alejandro_Maldonado.pdf: 2674076 bytes, checksum: aa8ae4e062430ea3031aba31fe90e3f9 (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Previous issue date: 2018-02-21 / Sem bolsa / Esta dissertação aborda a relação entre os imaginários da insegurança e as transformações da vida cotidiana e na paisagem urbana nas cidades de Pelotas e Rio Grande – RS. Valendo-se de uma abordagem qualitativa que se enquadra no denominado desenho de estudo de caso e combinando diversas estratégias e técnicas de coleta de dados desde uma perspectiva etnográfica – observação sistemática, questionário e entrevistas não estruturadas –, esta pesquisa analisa as ressignificações dos imaginários sociais que advêm da cultura do medo e da vigilância para dar conta, por um lado, das mudanças na cotidianidade e, consequentemente, na sociabilidade naquelas cidades; e, por outro, da incorporação de dispositivos de securitização na paisagem urbana. Essas transformações acontecem no âmbito da segurança privada, que reflete e estrutura as significações que compõem os imaginários, a partir das valorações e as moralidades que acompanham a dinâmica de consumo desses dispositivos, como estratégia da qual se valem os indivíduos para se proteger e cuidar. Por fim, oferece considerações que, partindo de um enfoque centrado nas expressões simbólicas e materiais observadas nas cidades de Pelotas e Rio Grande, servem para teorizar e deixar abertas perguntas sobre a questão da insegurança e da sociedade contemporânea. / This dissertation approaches the relationship between insecurity imaginaries and transformations of everyday life and the urban landscape in the cities of Pelotas and Rio Grande - RS. Using a qualitative approach that fits the so-called case study design and combines several strategies and techniques of data collection from an ethnographic perspective, e.g. systematic observation, questionnaire and unstructured interviews, this research analyzes the re-significances of social imaginaries that come from the culture of fear and surveillance to account, on the one hand, of the changes in daily life and, consequently, in the sociability in those cities; and, on the other hand, the incorporation of securitization dispositives into the urban landscape. These transformations take place within the scope of private security that reflects, at the same time as it structures the meanings that make up the imaginaries, based on the valuations and moralities that accompany the consumption dynamics of these dispositives, as a strategy that individuals use to protect themselves and take care. Finally, it offers considerations that based on a focus centered on the symbolic and material expressions observed in the cities of Pelotas and Rio Grande, serve to theorize and leave open questions about the issue of insecurity and contemporary society.

In South Africa, there are high numbers of criminal incidents that are reported to the police every year. Crime prevention needs different stakeholders to work together in order to reduce crime. The South African Police Service (SAPS) looks after the interests of all citizens while the Private Security Industry (PSI) looks after the interests of their paying clients. Only people who can afford to pay extra ‘private’ protection services that are rendered by private security service providers use these services. In this manner, the PSI is a very important stakeholder in crime reduction. Of critical importance is the effective collaboration between the PSI and SAPS in combating crime. The mixed methods approach was used in this study: qualitative (focus group discussions which were only used by the researcher to familiarise himself with the topic being studied and one-on-one interviews with the members of top management from both PSI and the SAPS) and quantitative (questionnaires completed by members of the PSI and members of SAPS from operational levels). The study revealed the following: • There are barriers to more effective partnership policing between the SAPS and PSI in combating crime. These barriers came from both sides (SAPS and PSI) whereby the SAPS are said to be looking down on PSI and taking time to respond to the crime scenes when called upon. On the other hand, the manner in which the security members behave on the crime scene was said to be problematic; • Lack of effective control of PSI by the regulating body makes it easy for fly-by-night security companies to operate in South Africa hence tarnishing the image of the PSI; • There is a need to give additional legal powers to the deserving private security officers, after thorough training, in order to qualify them as Peace Officers so as to strengthen their role in crime prevention in areas where they do not render their security services as opposed to the citizens powers that the private security officers have as outlined in section 42 of the Criminal Procedure Act No. 51 of 1977; • The Memorandum of Understanding between the SAPS and PSI should be formulated by the crime prevention stakeholders in order to combat crime effectively; • The security training should be improved in order to enable the security officers to help police combat crime effectively. Based on the research findings, the recommendations were formulated which, hopefully, would help the stakeholders to improve their roles in crime prevention. / Criminology and Security Science / D. Litt. et Phil. (Criminology)

In South Africa, there are high numbers of criminal incidents that are reported to the police every year. Crime prevention needs different stakeholders to work together in order to reduce crime. The South African Police Service (SAPS) looks after the interests of all citizens while the Private Security Industry (PSI) looks after the interests of their paying clients. Only people who can afford to pay extra ‘private’ protection services that are rendered by private security service providers use these services. In this manner, the PSI is a very important stakeholder in crime reduction. Of critical importance is the effective collaboration between the PSI and SAPS in combating crime. The mixed methods approach was used in this study: qualitative (focus group discussions which were only used by the researcher to familiarise himself with the topic being studied and one-on-one interviews with the members of top management from both PSI and the SAPS) and quantitative (questionnaires completed by members of the PSI and members of SAPS from operational levels). The study revealed the following: • There are barriers to more effective partnership policing between the SAPS and PSI in combating crime. These barriers came from both sides (SAPS and PSI) whereby the SAPS are said to be looking down on PSI and taking time to respond to the crime scenes when called upon. On the other hand, the manner in which the security members behave on the crime scene was said to be problematic; • Lack of effective control of PSI by the regulating body makes it easy for fly-by-night security companies to operate in South Africa hence tarnishing the image of the PSI; • There is a need to give additional legal powers to the deserving private security officers, after thorough training, in order to qualify them as Peace Officers so as to strengthen their role in crime prevention in areas where they do not render their security services as opposed to the citizens powers that the private security officers have as outlined in section 42 of the Criminal Procedure Act No. 51 of 1977; • The Memorandum of Understanding between the SAPS and PSI should be formulated by the crime prevention stakeholders in order to combat crime effectively; • The security training should be improved in order to enable the security officers to help police combat crime effectively. Based on the research findings, the recommendations were formulated which, hopefully, would help the stakeholders to improve their roles in crime prevention. / Criminology and Security Science / D. Litt. et Phil. (Criminology)