Svensk offentlig sektor står inför en utmaning att klara välfärdsuppdraget i framtiden, och digitalisering har lyfts som en potentiell lösning för att hantera den tilltagande efterfrågan av välfärd. Kommuner har tillskrivits en viktig roll i arbetet med digital utveckling till följd av att de tillhandahåller en stor del av välfärdsleveransen. Syftet med denna uppsats är att undersöka barriärer för digitalisering för svenska kommuner och om det föreligger skillnader mellan kommuner av olika storlek och geografisk placering. En studie genomförs av tre kommuner av olika storlek och geografisk placering som alla bedriver ett aktivt digitaliseringsarbete. Resultatet visar att de mest framträdande barriärerna för digitaliseringsarbete är av organisatorisk karaktär. Resultatet visar även att de större kommunerna uppvisar likheter i hur barriärer upplevs men ingen indikation ges att geografisk placering är en faktor. Slutligen uppmuntrar uppsatsförfattarna till vidare forskning.

This paper focuses on the importance of effective software development processes and a foundational understanding of success factors in the public sector. Although there has been significant investment in information technology, not all public sector software projects result in a successful return on investment. This study explores the crucial factors, referred to as Critical Success Factors (CSFs), that enable the success of public sector software development projects. Additionally, this study aims to discover if the CSFs, the Software Development Life Cycle (SDLC), or its methodologies are more impactful for the success of software projects. This study aims to also identify the challenges public sector developers face during their efforts. By analyzing empirical data collected from a US Department of Defense Research and Development organization, this research aims to provide essential information for improving the likelihood of successful software project outcomes. Ultimately, this research can enable decision-makers to create better training opportunities, standard operating procedures, and hiring processes for public sector software projects.

Yes / This empirical research explores local skill capacity gap in the petroleum industry in Ghana using a mixed method approach to study four public organisations. Matched samples of employees (226) were surveyed, while HR directors (9) were purposively sampled and interviewed. The findings suggest a wide local skill gap. Originality, this is one of the very few studies to explore the shortcomings of local skill capacity in public sector organisation. Research implications, more matched-sample studies are necessary to understand IOC’s local skill capacity further. Practically, the study is of significance to the policymakers. The main contribution of the research amongst others is to conceptualise the concept of HRM in Ghana’s context.

Sustainability has been considered a novel research field emerging from the desire to protect the environment, and equally emerging in transition discourses. This research explores the construction of sustainability transition processes and pathways in a public sector organization implementing a sustainability oriented program. The study takes on an explorative, qualitative longitudinal approach. Through antenarrative inquiry, analysis is made on the stories and discussions as a reflexive way in expressing experiences and by giving meaning to these experiences. Assessed within sustainability transition theories, processes and pathways emerge from socio-technical transitions and its micro-foundations. Results indicate that pathways of transition exist in socio-technical systems, socio-political systems, socio-institutional systems and in socio-ecological systems as achored in public sector processes. The narrative character and sustainability formations potray inclusivity of actors, continuity and gradual transition processes. It is therefore opined that  sustainability oriented programs and projects implemented in developing nations by the public sector have the ability to enable niche level changes by creating necessary momentum at the micro-foundations required to distabilize dominant regimes. Methodoligally, antenarratives provide an avenue for prospective sensemaking necessary in prospected and wholistic sustainability transitions.

This examine illustrates the section heads' and caregiving staffs' perceptions of the influence of New Public Management (NPM) in public retirement homes in Malmö. A central theme is to investigate if the main features of New Public Management are noticeable and if that's the case, are the consequences an advantage or disadvantage? The main features of New Public Management in this examine are: decentralization, competition, internal market, cost- conscious, management by objectives with a focus on results and costumer focus.To reach answers to the questions above, a quantitative and a qualitative approach has been chosen. The study is based on 41 questionnaires with enrolled nurses/nurse's assistants and four semi-structured interviews with section heads of retirement homes. Four different retirement homes have been participated in this study. To understand the material, two different theories have been chosen; the new- institutional theory and the organization- political theory. These theories are clearly influenced by each other in that term that they are illustrating different perspectives of the phenomena Management bureaucracy. Further, this phenomenon can also be related to New Public Management.The material shows the section heads' of the retirement homes and the caregiving staffs' experience if the main features of New Public Management are implemented in the organization and secondly, which advantages and disadvantages those have occurred. The professionals have different opinions regarding if NPM are noticeable and if the consequences are an advantage or disadvantage. The reached conclusion in this examine is however that New Public Management is visible in the retirement homes of the public sector in Malmö and this is mainly seen as an advantage.

The goal of this research was to increase the knowledge base regarding Enterprise Resource Planning (ERP) Software implementation, particularly in the public sector. To this end, factors regarding benefits sought through ERP system implementation and critical factors surrounding successful ERP implementation were identified. In addition, the perception of project team members’ satisfaction with modules implemented and their concerns about implementing ERP software were identified in this study. The results of this study provided recommendations for public- and private-sector organizations in order to increase their opportunity for successful ERP system implementation. The literature review and results of this study suggested that the benefits sought during ERP system implementation were consistent among public- and private-sector organizations. Benefits such as increased standardization, better reporting, and reduced operational costs were recognized as goals of ERP software implementation. Factors that attributed to successful ERP system implementations were top management support, and knowledgeable project managers and team members. The t-test analyses found differences among the two groups, public and private sector organizations, regarding some benefits sought and the level of satisfaction with some modules. The study included recommendations for organizations to fully research ERP functionality prior to implementation, implement strong change management, use other means of measuring return on investment, ensure employee buy-in and top management involvement, and avoid scope creep.

This study examined the legal issues of public employee labor relations in the United States. Included in this study is a review of relevant case law as it pertains to collective bargaining in the public sector. In addition to reviewing the case law, this study researched the statutory language of each state for public sector collective bargaining. The study includes a review, analysis, and summary of the state and federal laws for public sector collective bargaining. The collective bargaining process in the United States is designed to resolve disputes between two parties, the employer and the employee. The resolution of these disputes often depends on the relative bargaining power of each party. The private sector has a collective bargaining process that has been well established since the passage of the National Labor Relations Act in 1935 and the Labor-Management Relations Act of 1947. The federal laws that have been implemented in the last fifty years, to include the Civil Rights Act of 1964, the Equal Employment Opportunity Act of 1972, the American with Disabilities Act of 1990, among others, cover the scope of almost all of the private sector collective bargaining (Oberer, 1994). The public sector contains 50 different state laws and several federal laws defining the scope of collective bargaining for public employees. The bargaining process in the public sector takes place in the context of the political arena. This political influence, which is unique in each state and at each level of government, provides additional steps to the bargaining process that further differentiate public sector bargaining from private (Valletta, 1985). This study provides conclusions on certain aspects of public sector collective bargaining that lead to dispute resolution and contract negotiation to include fact-finding procedures, mediation, arbitration, and strike policies, in the current state of the law. Recommendations are made to public officials, policy makers, and other stakeholders for the future of public employee labor relations in the United States.

The topic of collaboration is delicate, several different factors are involved in making collaborations successful. The word successful is a charged word where it then implies success for everyone involved in this collaborative work. This thesis aims to investigate the notion of success by both academia and public sector in collaborations where academia plays a crucial part. The thesis descent from a critical realist standpoint where the purpose is to find the underlying mechanisms and structures of the events, in this case, within collaborative work. With a cross-sectional design the empirical data was collected through workshops with representatives from the public sector and publicly funded organisations and interviews were held with researchers, staff and students from Mälardalen University.  The data was analysed through a thematic analysis with deductively generated themes. The theory the thematic analysis was based on consider subjects such as university third mission, quadruple helix, Involving businesses in education, Innovation intermediation, the multifaceted roles of innomediaries, the process and success of innomediaries, collaboration structures, spaces for collaboration, system approach, cross-boundary teams and the researcher’s role. Lastly, the results is a set of capabilities built upon the found underlying structures and mechanisms, these capabilities are seen as valuable for academia.

The purpose of this dissertation is to study the application of Total Quality Management (TQM) in the Information Systems (IS) development processes. The study describes and evaluates TQM concepts and techniques in the IS development processes and interprets sub-organizational elements in the application of TQM in the public sector. This dissertation uses a multiple case study methodology to study the development processes of IS in three public agencies. This study attempts to examine what quality means across these public organizations and to discover the differences between IS development methodologies that do or do not apply TQM concepts and techniques. The late Dr. W. Edwards Deming, regarded as "father" of post war Japanese economic miracle as well as leading advocate of the TQM movement in the United States, developed a systematic approach to solving quality related problems which aims to fulfill customer expectations. His system of management is adopted as the theoretical basis to this dissertation. The "lessons learned" from these case studies, empirically and in literature, reveal multiple experiences of TQM applications to IS development processes in the public sector. / Ph. D.

This qualitative study investigates which factors influence public service motivation among managers in the Swedish public sector. Specifically, it examens the impact of organizational, societal, and political factors on public service motivation. Conducted within a local authority facility, the study employs a thematic analysis of interviews with managers to derive its results. The findings indicate that organizational, societal, and political factors do influence public service motivation at the managerial level, although the extent of influence varies among individuals. Additionally, the study identifies various intrinsic motivation factors contributing to the experienced level of public service motivation. In conclusion, while this study sheds light in the manifestation of public service motivation among managers, it suggests further exploration through deeper studies to enhance the understanding in this area.