Victim offender mediation is practiced to less extent in Sweden despite the method being a statutory municipal obligation. Recommendations from the existing research is to investigate the identified problems of mediation. In the first part of this qualitative study an integrative literature study has been applied to existing research on the experiences of professional mediators. The second part of the study is conducted through interviews with politicians with emphasis on the fact that a statutory municipal method is used to less extent while the nation is calling for crime prevention. The results are subsequently analyzed from organizational theory and new public management theory. The results show that there are uncertainties about the mediator's position in the legal system, indicating a discrepancy between the legislature´s intention and the social regulation and the practical activities, thus indicating existing exclusion processes within the mediation system. The results of the study also show that the legislation needs to be modified as to meet the need of social work with youth offenders. The increased debate regarding juvenile delinquency and the demand of punitive policies has created a polarization in society where the attitudes and knowledge of victim offender mediation as a method are disparate thus creating the paradox of calling out for new methods contrary using existing ones that are evaluated, implemented and legislated, such as victim offender mediation.

Sedan år 2008 har alla kommuner i Sverige skyldighet att tillämpa Lag om medling med anledning av brott, 2002:445 i samband med en ung lagöverträdare. Bakgrunden till arbetet är att det fanns en önskan om att belysa medling och utvärdera insatsen som bedrivs i samverkan mellan medlingsverksamheten, Polis- och Åklagarmyndigheten, Socialtjänsten, Kriminalvården och domstolens beaktning av detta. Medling som insats grundar sig i teorin om reparativ rättvisa med fokus på att reparera skadan mellan gärningsperson och brottsutsatt. Syftet med föreliggande studie är att utvärdera medverkande aktörers upplevelser av medlingsprocessen i Malmö stad och vilka utvecklingsmöjligheter som identifieras i relation till det brottsförebyggande och trygghetsskapande arbetet. Studien förväntas bidra med utvärderingsunderlag och fördjupad kunskap om medling som brottsförebyggande och trygghetsskapande insats. Materialet har bestått av nio kvalitativa intervjuer med samtliga sex deltagande aktörer i medlingsprocessen. Intervjuerna har transkriberats och sedan analyserats genom tematisk analys. Resultatet som identifierades var att medling i Malmö stad till stor grad fungerar bra, men att det finns utvecklingsmöjligheter som kan förbättra insatsens framgång. Bland annat genom en tydlig ansvarsfördelning, ökad tillfrågan, ökad kvalitet och antal uppföljningar. Medverkande aktörer har betonat att medling kan, om det genomförs på rätt sätt bidra med stora vinster för brottsutsatt och gärningsperson. Studiens resultat kan nyttjas av samtliga aktörer för möjligheten att vidareutveckla insatsen i Malmö stad, men även för andra kommuner att ta del av i sitt arbete med medling. I nuläget saknas dagsaktuella effektutvärderingar av insatsen som kan tillämpas på dagens samhälle, såväl som en kvalificerad processutvärdering som kan följa upp alla de 15 steg som ingår i en kvalificerad uppföljning, vilket är en rekommendation för framtida forskning. / Since the year of 2008 every municipality of Sweden has a responsibility to apply the Law of mediation regarding crime, 2002:445 associated with juvenile delinquents. The background to this paper is established with a desire to shed light on mediation and to evaluate the effort conducted in collaboration between the mediation activity, police authority, prosecutors office, social services, prison service and is considered by the court. Mediation as effort is based upon the theory of restorative justice, focusing on repairing the damage between the victim and perpetrator. The purpose of this study is to evaluate the participating actors' experiences of the mediation process in Malmö and what developmental opportunities are identified in relation to the crime preventive and security-creating efforts. The study intends to contribute with evaluation data and in depth knowledge regarding mediation as a crime preventive and security-creating effort. The data consisted of nine qualitative interviews, including the six participating actors in the mediation process. The interviews were transcribed and then analyzed through a thematic analysis. The results identified that mediation in Malmö to a large extent works well. However, developmental improvements were detected to improve the efforts' success through a distinct division of responsibilities, increased questioning, the quality and quantity of follow-ups. The participating actors emphasized that mediation can contribute with profits for the victim and perpetrator. The results of the study can be used by all actors in the mediation process to further develop the effort in Malmö. Nevertheless, other municipalities can make use of this paper in their work regarding mediation. Currently, there are no effect evaluations on mediation that can be applied on today’s society, as well as qualified process evaluations with a follow up on all the 15 steps in the qualified follow-up, which is a recommendation for future research.