Este estudio analiza cómo la publicidad social a través de la estrategia del storydoing publicitario puede generar brand trust en el contexto del Covid-19. El estudio se posiciona en el paradigma interpretativo y su enfoque es cualitativo. Su diseño es el estudio de caso del anuncio “Delivery a Burger King”, en el cual la marca ofrece su apoyo a restaurantes pymes peruanos por la crisis económica durante la pandemia. Se realizaron 16 entrevistas semiestructuradas a adultos de 5 distritos de Lima entre 25 a 35 años. Como resultado, el vínculo de una buena relación del consumidor con la promesa del propósito de marca y llevar a cabo soluciones concretas a una comunidad, es lo que permite que el storydoing genere brand trust. Asimismo, integrar a personajes reales que reciben la experiencia en la narrativa consolida una conexión emocional con el espectador. Sin embargo, no se debe perder la continuidad y visibilidad en la iniciativa, de lo contrario hay riesgo de que se señalen dudas en la intención de la marca. / This study analyzes how social advertising through the advertising storydoing strategy can generate brand trust in the context of Covid-19. The study is positioned in the interpretive paradigm and its approach is qualitative. Its design is the case study of the ad “Delivery a Burger King”, in which the brand offers its support to Peruvian restaurants due to the economic crisis during the pandemic. 16 semi-structured interviews were conducted with adults from 5 districts of Lima between 25 and 35 years old. As a result, the link of a good consumer relationship with the promise of the brand purpose and carrying out concrete solutions to a community, is what allows storydoing to generate brand trust. Likewise, integrating real characters who receive the experience into the narrative consolidates an emotional bond with the viewer. However, the continuity and visibility of the initiative should not be lost, otherwise there is a risk that doubts will be raised in the intention of the brand. / Tesis

Este trabajo analiza cómo los pobladores del área de influencia directa del Aeropuerto Internacional Jorge Chávez conectan emocionalmente con la campaña social “La Fuerza Emprendedora” del fanpage “Chalacos A Bordo” de Lima Airport Partners en la pandemia del COVID-19. Se empleó la metodología cualitativa para analizar esta campaña y se realizaron 14 entrevistas semiestructuradas a los vecinos del área de influencia directa del Aeropuerto Internacional Jorge Chávez. Se presentaron a los entrevistados dos spots publicitarios de los emprendimientos de “Monissima” y del Centro Pedagógico y Cultural “Creciendo” y una gráfica del restaurante de “Doña Elva”. El estudio arrojó que los vecinos lograron conectar emocionalmente con la música, las historias que se presentaban en los videos y con los personajes. Además, las emociones que lograron sentir fueron desde alegría, motivación y superación hasta nostalgia y pena. En conclusión, está campaña sí logró conectar con los pobladores a través de la música, las historias y los personajes. / This study analyzes how the residents of the area of direct influence of the Jorge Chávez International Airport connect emotionally with the social campaign "La Fuerza Emprendedora'' of the fanpage "Chalacos A Bordo'' of Lima Airport Partners in the COVID-19 pandemic. The qualitative methodology was used to analyze this campaign and 14 semi-structured interviews were carried out with the residents of the area of direct influence of the Jorge Chávez Airport. The interviewees were presented with two commercials for the “Monissima'' undertakings and the “Creciendo” Pedagogical and Cultural Center and a graphic from the “Doña Elva” restaurant. The study showed that the neighbors managed to connect emotionally with the music, the stories that were presented in the videos and with the characters. In addition, the emotions they managed to feel ranged from joy, motivation and improvement to nostalgia and grief. In conclusion, this campaign did manage to connect with the residents through music, stories, and characters. / Tesis

El siguiente ensayo tiene como propósito demostrar la influencia y efecto que puede tener una herramienta de inmersión y participación comunicativa en el consumidor, como el Storytelling Transmedia; con un discurso repetido por parte de diversas marcas, como lo es el eco-amigable. La importancia de demostrar los efectos que puede tener esta estrategia de narrativa en un discurso, que en la actualidad genera desconfianza y falta de credibilidad por parte de un consumidor comprometido y preocupado, es corroborarla como una estrategia y recurso que puede ser adoptado por las marcas para generar un vehículo para transmitir las ideas de marca y ser aceptadas de manera eficiente por el público objetivo. De igual manera, se corroboraría su extrapolación a otros ámbitos publicitarios con la finalidad de tener una conversación verídica y creíble con los usuarios. / The following essay aims to demonstrate the influence and effect that a tool of immersion and communicative participation in the consumer can have, such as the Transmedia Storytelling; with a repeated speech by various brands, as is the eco-friendly trend. The importance of demonstrating the effects that this narrative strategy can have in a discourse, that currently generates distrust and lack of credibility by part of a committed and concerned consumer, is to corroborate it as a strategy and resource that can be adopted by brands to generate a vehicle to transmit brand ideas and be efficiently accepted by the target audience. Similarly, it's extrapolation to other advertising areas would be corroborated in order to have a true and credible conversation with users. / Trabajo de investigación

В магистерской диссертации проводится сопоставление русской и китайской социальной рекламы периода коронавирусной пандемии. Сопоставительный анализ выявил тематическое сходство рекламного текста двух стран. Социальная реклама стала платформой для распространения научного знания о поведении людей в период пандемии. В рекламе России и Китая заложен мощный ресурс для укрепления социальной солидарности, выражения благодарности медикам, пропаганды вакцинации от Covid-19, борьбы с фейковыми новостями. Особое место Китая как эпицентра распространения вируса нового типа спровоцировало наличие тем, специфических только для китайского рекламного дискурса. Тематическое сходство рекламного текста двух стран имеет разное национальное осмысление. Выявлена высокая степень образности китайского рекламного текста, выраженная совокупностью вербальных и визуальных средств. Исследуемый материал русской рекламы дает возможность проследить динамику использования лингвокреативных приемов на разных этапах коронавирусного времени. / This master's thesis compares Russian and Chinese social advertising during the period of the coronavirus pandemic. The comparative analysis reveals the thematic similarity of the advertising text of the two countries. Social advertising became a platform for the dissemination of scientific knowledge about human behavior during the pandemic. Russian and Chinese advertisements contain a powerful resource for strengthening social solidarity, expressing gratitude to medical professionals, promoting vaccination against Covid-19, and combating fake news. The special place of China as the epicenter of the spread of a new type of virus has provoked the presence of themes that are specific only to Chinese advertising discourse. The thematic similarity of the advertising text of the two countries has different national comprehension. The high degree of imagery of the Chinese advertising text, expressed by the totality of verbal and visual means, has been revealed. The studied material of Russian advertising gives an opportunity to trace the dynamics of the use of linguocreative techniques at different stages of coronavisual time.

La investigación titulada “Campaña de publicidad social para sensibilizar sobre el acoso sexual callejero a estudiantes de secundaria de Chiclayo” propuso una alternativa de solución ante una problemática social en la región. Así pues, los objetivos específicos fueron diagnosticar al público objetivo de la campaña de publicidad social; elaborar la estrategia creativa para la campaña de publicidad social; y determinar los mensajes y medios pertinentes para la campaña. Además, la investigación tuvo una metodología cualitativa con un enfoque fenomenológico. Asimismo, se utilizó como instrumentos la guía de entrevista dirigida a especialistas, y un formulario para diagnosticar a las estudiantes de secundaria. Finalmente, se concluyó que las adolescentes si bien reconocieron al problema como algo negativo, también lo han normalizado. Además, desconocían sobre la normativa que sanciona el acoso sexual en espacios públicos; sin embargo, mostraron una actitud de apertura para informarse sobre el tema. En cuanto al concepto, este debía ser potente y creativo; el tono de la comunicación, de preferencia, debía ser emocional y se optó por la estrategia de storytelling. Por otro lado, en el mensaje se evitó el humor o doble sentido y los medios de comunicación elegidos fueron las instituciones educativas y Facebook. / The research entitled "Social advertising campaign to raise awareness about street sexual harassment among high school students in Chiclayo" proposed an alternative solution to a social problem in the region. Thus, the specific objectives were to diagnose the target audience of the social advertising campaign; develop the creative strategy for the social advertising campaign; and determine the relevant messages and channels for the campaign. In addition, the research had a qualitative methodology with a phenomenological approach. Likewise, an interview guide and an application form to diagnose secondary school students were used as instruments. Finally, it was concluded that the adolescents, even though they recognized the problem as something negative, they have also normalized it. In addition, they were unaware of the regulations that sanction sexual harassment in public spaces; however, they showed an open attitude to inform themselves on the subject. Regarding the concept, it had to be powerful and creative; the tone of the communication, preferably, had to be emotional and the storytelling strategy was chosen. On the other hand, humor or double meaning were avoided in the message and the chosen media were educational institutions and Facebook.

The diploma thesis deals with the less known type of advertising - the social advertising. The social advertising uses mostly emotional appeals to raise awareness about societal problems, bad habits of people and strives for the behavioural change aiming to make the contemporary world better. The diploma thesis consists of a theoretical and a practical part, whilst the theoretical part offers a comprehensive view not only on the social advertising but partly on the advertising in general as well. It explains the term of social advertising, compares it to the commercial advertising, describes its historical development and defines the subjects of the social advertising. The theoretical part further explains how the social advertising influences the society, which is mostly done by the emotional expression of the given problem and by advertising appeals. Approached are also the specific advertising campaigns - by the most common typologisation of social advertising themes. The research was conducted using surveys aiming to find out whether there are any differences in the awareness of social advertising by students of the HSS SBU and the FE SBU all together with finding out whether it is possible to talk about a higher social advertising influence on students of the HSS SBU. The results were in accordance with these hypothesises which can prove the existence of knowledge differences of students about the social advertising based on their field of study and the fact that the social advertising has bigger influence on students of the health and social fields of study. Answers of respondents from both faculties were often different. On the other hand, students from both HSS SBU and FE SBU have shown the same answers regarding the attitude towards the social advertising. It is possible to make a statement that the social advertising seems beneficial to both HSS SBU and FE SBU students as well and they would like to be in contact with it more often. The students of HSS SBU have chosen to perform the helping professions for their carrier which demands also personal traits that can be e.g. the social feeling and the desire to help. The research brought the finding, that the students care about the social problems and that the social advertising fulfils its purpose which is raising awareness about the societal problems that should get known by people this way.

El presente artículo de investigación consiste en conocer cuales son las percepciones de los jóvenes universitarios de la UPC sobre el recurso publicitario del fashion film dentro de la publicidad social actual abordando específicamente el caso “End of the world” - Short Film | Covid 19. Esta línea de investigación busca proponer una nueva forma de comunicación para el público, para ello se busca conocer su percepción acerca de una técnica muy poco tocada en el ámbito publicitario, como es el fashion film aterrizandolo en el ámbito social. Es por ello, que se contextualizará los términos de percepción, fashion film y publicidad social, a su vez se analizará el alcance de los fashion films dentro de la publicidad y por último se analizará la oportunidad que tiene este nuevo formato como recurso publicitario dentro del ámbito social. Finalmente, se planteará como metodología realizar un estudio con enfoque cualitativo a través de la técnica de Entrevistas a profundidad. / This research article consists of knowing what are the perceptions of young university students of the UPC about the advertising resource of fashion film within current social advertising, specifically addressing the case "End of the world" - Short Film | Covid 19. This line of research seeks to propose a new form of communication for the public, for this purpose it seeks to know their perception about a technique very little touched in the advertising field, such as the fashion film landing it in the social field. For this reason, the terms of perception, fashion film and social advertising will be contextualized, in turn, the scope of fashion films within advertising will be analyzed and finally the opportunity that this new format has as an advertising resource within the social ambit. Finally, it will be proposed as a methodology to carry out a study with a qualitative approach through the technique of in-depth interviews. / Trabajo de investigación

El presente trabajo analiza las percepciones de estudiantes de Epe la UPC respecto a la campaña “Los verdaderos depredadores” de National Geographic en Facebook. La publicidad se adapta a temas sociales, uno de ello es la publicidad ambiental, la cual lleva a las personas a tomar conciencia sobre los problemas ambientales que afecta al país. Además, resulta importante tenerla en cuenta para llevar prácticas sostenibles y sobre todo para cuidar el medio ambiente. A pesar de su gran importancia, la publicidad social suele tener desafíos como la actitudes negativas, comunicación saturada y la indiferencia. Este trabajo, tiene paradigma interpretativo, metodología cualitativa con enfoque estudio de caso. Su muestreo es no probabilístico y de conveniencia, y la técnica empleada para la recolección de datos son las entrevistas semiestructuradas. / This work analyzes the perceptions of students from EPE UPC regarding National Geographic “The real predators” campaign on Facebook. Advertising is adapted to social issues, one of which is environmental advertising, which leads people to become aware of the environmental problems affecting the country. In addition, it is important to take it into account to carry out sustainable practices and especially to take care of the environment. Despite its great importance, social advertising often has challenges such as negative attitudes, saturated communication and indifference. This work has an interpretive paradigm, qualitative methodology with a case study approach. Its sampling is non-probability and convenience, and the technique used for data collection is semi-structured interviews. / Trabajo de investigación

The diploma thesis "Social advertising opportunities in the practice of the Czech social work" is devoted to the relatively new advertising genre for our society- the social advertising, and how social workers can now use this type of advertising in their activities. The thesis defines the concept of public service advertising, describes the history of its origin and the level of development in some countries, and also by whom and for what purposes it is mainly used. The author aims to answer the question whether PSA can be considered as one of the tools of the social work, which gives us an opportunity to draw public attention to the existing social problems, find ways to solve these problems and prevent the occurrence of new pathological phenomena. The diploma thesis also focuses on social marketing, which is closely related to social advertising and should be used for the success of any social campaign, as well as on new trends in the activities of commercial organizations. These trends are identified as Corporate Social Responsibility. The conclusion is devoted to the description of problematic aspects of social advertising and its use in the social work, and the measures that can be taken for the development of social advertising in the Czech Republic in general and specifically in the...

Investigaciones señalan el impacto positivo de la publicidad inclusiva y su incorporación de diálogos que empoderan a la mujer. No obstante, son pocas las investigaciones que evalúan las actitudes de las mujeres frente a un discurso que no solo las empodera, sino que también incorpora al hombre como parte de la igualdad de género. Este estudio exploratorio tiene por objetivo evaluar las actitudes de las consumidoras de cervezas de 18 a 25 años frente al spot “Amistad sin diferencias” y analizar el impacto de la narrativa con respecto a la percepción de las mujeres. Para ello, se usó una metodología cualitativa de diseño fenomenológico con mujeres de Lima metropolitana de niveles socioeconómicos B y C. El análisis siguió un proceso de codificación descriptiva. Los resultados de la investigación concluyeron que las mujeres mantienen actitudes positivas frente a la incorporación del sexo masculino en un spot que representa la igualdad de género asimismo valoraron el uso de declaraciones tanto de hombres como mujeres dentro de la narrativa del spot. / Research indicates the positive impact of inclusive advertising and its incorporation of dialogues that empower women. However, there is little research that evaluates women's attitudes towards a discourse that not only empowers them but also incorporates men as part of gender equality. The objective of this exploratory study is to evaluate the attitudes of beer drinkers between the ages of 18 and 25 regarding the spot “Friendship without differences” and to analyze the impact of the narrative regarding the perception of women. A qualitative methodology of phenomenological design was used, with women from metropolitan Lima of socioeconomic levels B and C. The analysis followed a descriptive coding process. The results of the research concluded that women maintain positive attitudes towards the incorporation of the male sex in a spot that represents gender equality. They also valued the use of statements by both men and women within the narrative of the spot. / Trabajo de investigación