Submitted by Jos? Henrique Henrique (jose.neves@ufvjm.edu.br) on 2018-08-08T17:58:25Z No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) angelica_carvalho_lemos.pdf: 2557666 bytes, checksum: 85ed84ff157451661cd59649442c2383 (MD5) / Approved for entry into archive by Rodrigo Martins Cruz (rodrigo.cruz@ufvjm.edu.br) on 2018-10-05T19:16:54Z (GMT) No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) angelica_carvalho_lemos.pdf: 2557666 bytes, checksum: 85ed84ff157451661cd59649442c2383 (MD5) / Made available in DSpace on 2018-10-05T19:16:54Z (GMT). No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) angelica_carvalho_lemos.pdf: 2557666 bytes, checksum: 85ed84ff157451661cd59649442c2383 (MD5) Previous issue date: 2017 / Introdu??o: Na medida em que se reconhece a import?ncia das creches no desenvolvimento integral de crian?as at? cinco anos de idade, ? evidente a preocupa??o com o impacto do trabalho prec?rio dos professores na garantia da oferta de oportunidades de estimula??o das crian?as frequentes em creche. Objetivo: Examinar associa??es entre o comportamento l?dico de crian?as de creches p?blicas e fatores individuais da crian?a, est?mulos do ambiente familiar, ambiente creche e condi??es de trabalho das professoras que atuavam nas turmas das respectivas crian?as. M?todo: A amostra aleat?ria e representativa incluiu 131 crian?as com faixa et?ria 18 a 36 meses e 14 professoras, frequentes em seis creches p?blicas. O brincar foi avaliado pela Escala L?dica Pr?-escolar de Knox- revisada, adaptada culturalmente para o Brasil e nas quatro dimens?es: dom?nio espacial, dom?nio material, faz-de-conta/jogo simb?lico e participa??o; para as oportunidades de estimula??o do ambiente familiar adotou o question?rio Affordances in the Home Enviroment for Motor Development (AHEMD); o ambiente creche foi avaliado pela Infant/Toddler Environment Rating Scale ? Revised Edition (ITERS-R); ainda de question?rio estruturado elaborado exclusivamente para pesquisa para professoras de creche contendo quest?es sociodemogr?ficas, condi??es de trabalho e fatores psicossociais do trabalho. A an?lise multivariada adotou o modelo Generalized Estimating Equations (GEE) com entrada hier?rquica das vari?veis. Resultados e Discuss?o: A preval?ncia de defasagem no comportamento l?dico foi de 18 % (n = 24 crian?as) com desvantagens em crian?as com idade inferior a 24 meses. O comportamento l?dico apresentou m?dia de 70,3 (desvio padr?o [DP]=19,9), a dimens?o participa??o apresentou menor m?dia de 60,4 (desvio padr?o [DP=27]. As vari?veis faixa et?ria da crian?a, escolaridade paterna, escolaridade materna, n?mero de cursos realizados pelas professoras e estresse ocupacional permaneceram associadas ao comportamento l?dico. A associa??o entre estresse ocupacional e o comportamento l?dico ? preocupante, uma vez que a precariza??o do trabalho docente pode comprometer o brincar de crian?as de 18 a 36 meses que frequentam creche. Adequa??es na organiza??o de trabalho e atua??es interdisciplinares entre profissionais da sa?de e educa??o faz-se necess?rias. / Disserta??o (Mestrado) ? Programa de P?s-Gradua??o em Reabilita??o e Desempenho Funcional, Universidade Federal dos Vales do Jequitinhonha e Mucuri, 2017. / Introduction: As you get to know the importance of kindergartens in full-time education of children up to six years old, it gets evident the concern about the impact of the weak work from the teachers on the assurance of development. Objective: Examine associations between performance of children?s playing in municipal daycare and encouragement in family?s environment, environment in daycare and tutor?s work conditions in educational centers for children in Diamantina. Method: The random and representative sample included 131 children aged 18 to 36 months and 14 female teachers, attending six public day care centers. The play was evaluated by the Knox-Revised Preschool Play Scale, culturally adapted to Brazil and in the four dimensions: spatial domain, material domain, make-believe / symbolic play and participation; for the opportunities of stimulation of the family environment adopted the questionnaire Affordances in the Home Enviroment for Motor Development (AHEMD); the nursery environment was evaluated by the Infant / Toddler Environment Rating Scale - Revised Edition (ITERS-R); yet a structured questionnaire elaborated exclusively for research for daycare teachers containing sociodemographic questions, working conditions and psychosocial factors of work. The multivariate analysis adopted the Generalized Estimating Equations (GEE) model with hierarchical input of the variables. Results and Discussion: The prevalence of gaps in play behavior was 18% (n = 24 children) with disadvantages in children less than 24 months old. The participation rate presented a mean of 60.3 (standard deviation [SD = 27].) The participation rate presented a mean of 60.3 (standard deviation [SD = 27].) The variables age range of the child, paternal schooling, maternal schooling, number of courses performed by teachers and occupational stress remained associated with playful behavior. The association between occupational stress and play behavior is worrisome, since the precariousness of the teaching work can compromise the play of children from 18 to 36 months attending day care. Adequations in the organization of work and interdisciplinary actions among health professionals and education are necessary.

Made available in DSpace on 2014-12-17T14:13:48Z (GMT). No. of bitstreams: 1 IvaldoCC_DISSERT.pdf: 446730 bytes, checksum: e04bb1bb3ddb839c625fc7cce10657ab (MD5) Previous issue date: 2010-04-14 / Universidade Federal do Rio Grande do Norte / Objective: Identify the factors associated to the painful symptomatology and the quality of life and in dentists in the city of Teresina-PI. Brazil. Methods It was accomplished a cross-sectional study with 175 dentists registered with the Regional Council of Dentistry-PI from March to May, 2007. For characterization of the dentists we used a multidimensional questionnaire containing sociodemographic (age, sex) and professional information (time of service, journey to work). The evaluation of the presence of pain was performed by the Protocol of Painful Symptoms of McGILL. The WHOQOL-Bref was used to assess quality of life through physical, psychological, social and environmental domains. Results / Conclusions The painful symptomatology was reported in 69,7% of individuals, being observed in 77.3% of women and 60.3% of men. Body regions where pain was prevalent was the regions of neck (69,2%) lower back (69,7%). The dentists had high levels of self-perception of quality of life satisfaction and health. 96,0% of the individuals reported quality of life as very good, and only 16.6% reported dissatisfied with health. The Physical and Environmental domains showed values higher than the psychological and social domains. The painful symptomatology of studied dentists is associated with female sex (RP=1.28; IC95% 1.04-1.58; p<0.01). A multivariate analysis by logistic regression was performed and only the painful symptoms (OR = 2.51, IC95% 1,21-5,21) remained associated with the quality of life of these professionals when adjusted for other variables studied / Objetivo: Identificar os fatores associados ? sintomatologia dolorosa e a qualidade de vida em odont?logos da cidade de Teresina-PI. M?todos: Foi realizado um estudo observacional de car?ter transversal com 175 odont?logos atuantes e registrados no Conselho Regional de Odontologia-PI, entre os meses de mar?o a maio de 2007. Para caracteriza??o dos odont?logos foi utilizado um question?rio multidimensional contendo informa??es sociodemogr?ficas (idade, sexo) e dados profissionais (tempo de servi?o e jornada de trabalho). A avalia??o da presen?a de dor foi realizada pelo o Protocolo de Sintomatologia Dolorosa de McGILL. O WHOQOL-Bref foi utilizado para avalia??o da qualidade de vida atrav?s dos dom?nios F?sico, Psicol?gico, Social e Meio ambiente. Resultados/Conclus?o: A sintomatologia dolorosa foi relatada em 69,7% dos indiv?duos, sendo observada em 77,3% das mulheres e 60,3% dos homens, sendo associado ao sexo feminino ap?s ajustes pelas demais vari?veis (RP=1.28; IC95% 1.04-1.58; p<0.01). As regi?es do corpo onde foram mais prevalentes a presen?a de dor foram a cervical (69,2%) e lombar (69,7%). Os odont?logos apresentaram elevados n?veis de auto-percep??o de satisfa??o da qualidade de vida e sa?de. 96,0% dos indiv?duos relataram a qualidade de vida como muito boa, e apenas 16,6% dos indiv?duos relataram insatisfa??o com a sa?de. Os dom?nios F?sico e Meio Ambiente do WHOQOL-Bref apresentaram valores m?dios mais baixos que os dom?nios Psicol?gico e Social. Atrav?s de an?lise multivariada mediante regress?o log?stica, ap?s ajuste pelas vari?veis do estudo, apenas a sintomatologia dolorosa (OR=2,51; IC95%1,21-5,21) permaneceu associada com a qualidade de vida destes profissionais

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2015-12-14T22:15:16Z No. of bitstreams: 1 AlineGomesDosSantos_DISSERT.pdf: 1988903 bytes, checksum: cce07e52ec376e620cc31b611e4fc9d0 (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2015-12-18T21:22:35Z (GMT) No. of bitstreams: 1 AlineGomesDosSantos_DISSERT.pdf: 1988903 bytes, checksum: cce07e52ec376e620cc31b611e4fc9d0 (MD5) / Made available in DSpace on 2015-12-18T21:22:35Z (GMT). No. of bitstreams: 1 AlineGomesDosSantos_DISSERT.pdf: 1988903 bytes, checksum: cce07e52ec376e620cc31b611e4fc9d0 (MD5) Previous issue date: 2014-08-25 / O processo de reestrutura??o produtiva provocou v?rias mudan?as no mundo do trabalho desde a d?cada de 1970. No Brasil essas mudan?as foram mais significativas durante os anos de 1990, com a implementa??o das pol?ticas neoliberais e a submiss?o do pa?s as determina??es do FMI e do Banco Mundial. Nesse contexto, ganha express?o o aumento do desemprego estrutural e o crescimento da informalidade como pr?tica atenuante da falta de emprego formal. Na atualidade a atividade de mototaxista tem crescido em munic?pios de pequeno, m?dio e grande porte do pa?s. Em Caic?/RN, assim como em outros munic?pios brasileiros, esta atividade vem se apresentando como uma alternativa de subsist?ncia em face do crescente desemprego. Considerando ser esta uma atividade prec?ria e de risco, nos questionamos sobre quais as condi??es de sa?de do trabalhador mototaxista no munic?pio de Caic? no contexto da precariza??o do trabalho? Qual a percep??o que este trabalhador tem acerca do processo sa?de-doen?a e da rela??o desta com o seu trabalho? Como se configura o acesso dos mototaxistas ao direito a sa?de e a previd?ncia social? A pesquisa buscou analisar as condi??es da sa?de do trabalhador mototaxista do munic?pio de Caic?/RN no contexto da precariza??o do trabalho. Do ponto de vista metodol?gico o estudo trabalhou com a pesquisa bibliogr?fica, documental, a entrevista semiestruturada e question?rio com quest?es abertas e fechadas junto a uma amostra da popula??o de mototaxistas do munic?pio, no per?odo de agosto a setembro de 2013. O resultado revelou que estes trabalhadores encontram-se expostos constantemente a diversos riscos inerentes ? profiss?o, bem como ao espa?o no qual este profissional exerce suas atividades, neste caso o tr?nsito, sendo os acidentes no tr?nsito e a viol?ncia urbana um dos maiores riscos identificados pelos mototaxistas no presente estudo. / The restructuring process has caused several changes in the workplace since the 1970s in Brazil these changes were more significant during the 1990s, with the implementation of neoliberal policies and the submission of the country's determinations of the IMF and World Bank . In this context, expression wins the increase in structural unemployment and the growth of informality as a mitigating practice the lack of formal employment. At present the activity of mototaxi driver has grown in the municipalities of small, medium and large size of the country. In Caic? / RN, as well as other municipalities, this activity has been presented as an alternative livelihood in the face of rising unemployment. Considering that this is a precarious and risky activity, we wondered about which health conditions of workers in the municipality of mototaxi driver Caic? in the context of job insecurity? What is the perception that this employee has about the health-disease process and its relationship to your work? How to setup the access of motorcycle taxi drivers the right to health and social security? The research sought to examine the health conditions of the workers of the municipality of mototaxi driver Caic? / RN in the context of job insecurity. From the methodological point of view the study worked with documentary research, semi-structured interview and questionnaire with open and closed questions with a sample population of motorcycle taxi drivers of the city, in the period August-September 2013 The results revealed that these workers are if constantly exposed to various risks inherent to the profession as well as the space in which it conducts its business activities, in this case the traffic being traffic accidents and urban violence one of the greatest risks identified by motorcycle taxi drivers in the present study

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2016-01-14T19:50:39Z No. of bitstreams: 1 MarcellySantosCossi_DISSERT.pdf: 2107185 bytes, checksum: 4181729d56c11e4df10c9c1cd6b8fc50 (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2016-01-18T19:57:13Z (GMT) No. of bitstreams: 1 MarcellySantosCossi_DISSERT.pdf: 2107185 bytes, checksum: 4181729d56c11e4df10c9c1cd6b8fc50 (MD5) / Made available in DSpace on 2016-01-18T19:57:13Z (GMT). No. of bitstreams: 1 MarcellySantosCossi_DISSERT.pdf: 2107185 bytes, checksum: 4181729d56c11e4df10c9c1cd6b8fc50 (MD5) Previous issue date: 2014-12-12 / O estudo tem por objetivo analisar as concep??es e as pr?ticas desenvolvidas pelos enfermeiros no ?mbito da sa?de do trabalhador na Aten??o B?sica, e justifica-se pela necessidade de amplia??o do conhecimento dessa ?rea tem?tica. Estudo anal?tico com abordagem qualitativa realizado nas unidades de sa?de da aten??o b?sica dos distritos sanit?rios da cidade de Natal-RN, em apenas uma unidade de sa?de de cada bairro. A coleta das informa??es aconteceu entre agosto e outubro de 2014, por meio de entrevistas semiestruturadas, na seguinte sequ?ncia: sele??o dos entrevistados e marca??o da entrevista; realiza??o das entrevistas e aplica??o do instrumento de coletas de dados, a fim de tra?ar o perfil sociodemogr?fico da popula??o alvo; transcri??o das entrevistas; categoriza??o das informa??es e an?lise ? luz da hermen?utica-dial?tica. O conceito de Sa?de do Trabalhador referido pelos sujeitos investigados, apesar de simplificado no tocante ?s especificidades dos trabalhadores, revelou-se com uma dimens?o ampla, com a perspectiva da abordagem do trabalhador no seu ?mbito f?sico, ps?quico e social, sugerindo uma boa apreens?o de acordo com o conceito ampliado de sa?de. Al?m disso, foi poss?vel afirmar o reconhecimento de uma atua??o ainda incipiente dos enfermeiros da Aten??o B?sica sobre a Sa?de do Trabalhador, cujo desempenho foi apontado como falho. Foram citadas, em geral, algumas a??es pontuais de Sa?de do Trabalhador realizadas nas unidades de sa?de. Outras atividades mostraram-se rotineiras, sendo realizadas por uma minoria de profissionais conscientes sobre a import?ncia e necessidade de atingir esses usu?rios, a fim de engaj?-los na rotina da unidade de sa?de. A maioria dos profissionais relatou a n?o abordagem da Sa?de do Trabalhador durante a gradua??o em enfermagem, destacando uma car?ncia no campo te?rico e pr?tico na ?rea / This study aims to analyze concepts and practices developed by nurses in occupational health in primary care, and it is justified by the need to expand knowledge of this thematic area. This is an analytical qualitative study carried out in primary care units of health districts of the city of Natal-RN, in one health unit in each neighborhood. Data collection was held from August to October 2014, through semistructured interviews, in the following order: Selection of respondents and scheduling of interview; interviews and application of data collection instrument in order to trace socio-demographic profile of the target population; transcription of interviews; categorization of information and analysis in light of hermeneutic-dialectic. The concept of Occupational Health reported by subjects investigated, although simplified with respect to specificities of workers, was revealed with a wide dimension, with perspective of workers? approach in their physical, mental and social context, suggesting a good seizure according to the expanded concept of health. Furthermore, it was possible to affirm the recognition of an incipient performance of primary care nurses on Occupational Health, whose performance was appointed as defective. In general, some specific actions of Occupational Health, carried out in health facilities, were cited. Other activities showed up to be routine, being held by a minority of professionals aware of the importance and need to reach these users, in order to engage them in the routine of the health unit. Most professionals reported not having approached Occupational Health during undergraduate nursing, highlighting a lack in theoretical and practical aspects of the area

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2016-05-10T19:56:09Z No. of bitstreams: 1 IsabelLopesDosSantosKeppler_DISSERT.pdf: 7572059 bytes, checksum: 0d17b1df8321e185697905d0dabeca8d (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2016-05-11T22:38:25Z (GMT) No. of bitstreams: 1 IsabelLopesDosSantosKeppler_DISSERT.pdf: 7572059 bytes, checksum: 0d17b1df8321e185697905d0dabeca8d (MD5) / Made available in DSpace on 2016-05-11T22:38:25Z (GMT). No. of bitstreams: 1 IsabelLopesDosSantosKeppler_DISSERT.pdf: 7572059 bytes, checksum: 0d17b1df8321e185697905d0dabeca8d (MD5) Previous issue date: 2015-08-28 / Conselho Nacional de Desenvolvimento Cient?fico e Tecnol?gico (CNPq) / O campo da Sa?de do Trabalhador n?o est? presente, ou aparece de forma limitada na forma??o do Psic?logo. No entanto observa-se de um lado, como fruto da expans?o dos cursos de Psicologia, a oferta cada vez maior de profissionais para atuar n?o s? na ?rea do Trabalho como em diversas outras. De outro, uma demanda (das empresas, do Estado e mesmo dos trabalhadores, nos sindicatos) para que as ?reas psi respondam aos impactos do trabalho (e da aus?ncia, no caso do desemprego) na sa?de mental. O campo da Sa?de do Trabalhador se consolida como pol?tica p?blica no Brasil a partir da Constitui??o Federal de 1988, e em 2002, os Centros de Refer?ncia em Sa?de do Trabalhador (CEREST) torna-se a principal pol?tica, considerado ?polo irradiador?. O psic?logo atua nessas unidades de refer?ncia desde a sua forma??o e compreende-se a import?ncia de investigar a sua atua??o. O presente trabalho ? um estudo sobre a articula??o entre a atua??o dos psic?logos nos CERESTs e o campo te?rico-pol?tico da Sa?de do Trabalhador. Para tanto, foi realizado um question?rio on line com psic?logos que atuam nos CERESTs, em que obteve-se 48 respostas. A an?lise ? dividida em quatro t?picos: (1) dados e perfil do psic?logo, (2) atividades do psic?logo no CEREST, (3) cen?rio do servi?o e da pol?tica e (4) estrat?gias de a??o. O estudo apresentou limites presentes desde a forma??o ? pr?tica cotidiana, e permitiu compreender as dificuldades em efetivar as propostas em Sa?de do Trabalhador diante das condi??es impostas por um modelo de Estado neoliberal, mais do que relacionadas ao compromisso ou n?o do profissional. Al?m de identificar tais limites, tamb?m aponta estrat?gias de a??o para uma atua??o mais alinhada com o campo, algumas propostas pelos profissionais. / The field of Worker ?s Health is not present, or appears briefly, in the academic education of the Brazilian psychologist. However, it is observed on the one hand, as a result of the expansion of Psychology courses, the increasing supply of professionals that act not only in the Occupational field as in many others. On the other hand, a demand (from companies, the State and even from workers in unions) that psifields respond to the impacts of work (and the absence of it, in the case of unemployment) on mental health. The field of Worker ?s Health was introduced as public policy in Brazil with the Federal Constitution of 1988, and in 2002, the Worker ?s Health Reference Centres (CEREST in Portuguese) become the core policy, considered "dissemination poles". The psychologist acts in those reference units since their formation and we understand the importance of investigating its performance. This work is a study about the work of psychologists in CERESTs and the theoretical-political field of Worker ?s Health. Thus, an online questionnaire was made with psychologists working in CERESTs, where we obtained 48 replies. The analysis is divide into four topics: (1) data and profile of the psychologist, (2) activities of the psychologist in CEREST, (3) service and policy scenario and (4) action strategies. The study showed the limits present, from the academic education to everyday practice, and made possible to understand the difficulties in putting in practice the proposals on Worker ?s Health given the conditions imposed by a neoliberal agenda, rather than related to the commitment or not from the professional. In addition to identifying such limits, also points out action strategies for a performance more aligned with the field, some proposed by the professionals themselves.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2016-05-30T20:01:31Z No. of bitstreams: 1 IanaVasconcelosMoreiraRosado_TESE.pdf: 1298071 bytes, checksum: 5d17f8124c28a42de1d32bc4a4975ee7 (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2016-05-31T22:54:40Z (GMT) No. of bitstreams: 1 IanaVasconcelosMoreiraRosado_TESE.pdf: 1298071 bytes, checksum: 5d17f8124c28a42de1d32bc4a4975ee7 (MD5) / Made available in DSpace on 2016-05-31T22:54:40Z (GMT). No. of bitstreams: 1 IanaVasconcelosMoreiraRosado_TESE.pdf: 1298071 bytes, checksum: 5d17f8124c28a42de1d32bc4a4975ee7 (MD5) Previous issue date: 2014-12-01 / A sa?de resulta da intera??o de fatores biol?gicos, sociais, econ?micos, pol?ticos e culturais. Nessa perspectiva, objetivou-se analisar a rela??o entre o trabalho nos hospitais p?blicos de urg?ncia e emerg?ncia e o processo de sa?de-adoecimento dos profissionais que o executam. Trata-se de uma pesquisa de natureza quantiqualitativa, na qual foram aplicados question?rios com 240 profissionais (m?dicos, enfermeiros, assistentes sociais, psic?logos, dentistas, nutricionistas, fonoaudi?logos, fisioterapeutas e terapeutas ocupacionais). Os resultados demonstraram que os sujeitos reconhecem a import?ncia do trabalho para garantia de condi??es favor?veis ? sa?de. Entretanto, destacam seus efeitos no desgaste f?sico e ps?quico dos trabalhadores, por impulsionar estresse, aus?ncia de h?bitos saud?veis, hipertens?o arterial, dist?rbios do sono, osteomusculares e gastrintestinais. Torna-se premente enfrentar esta realidade, para potencializar a sa?de dos profissionais e, por conseguinte, a qualidade da assist?ncia ao usu?rio, visto que o adoecimento dos trabalhadores de sa?de est? fortemente relacionado com o modelo de sa?de existente na sociedade. / Health results from the interaction of biological, social, economic, political and cultural factors. Under this perspective, we aim to analyze the relationship among working in public emergency hospitals and the health-sickness of the professionals who work there. We are based in a quantitative and qualitative research, in which 240 health professionals (doctors, nurses, social workers, psychologists, dentists, nutritionists, audiologists, physiotherapists and occupational therapists) answered a survey. All of them recognize the importance of work to guarantee favorable conditions to good health. However, they highlight its physical and mental wear effects on workers like stress, absence of a healthy life-style, high blood pressure, musculoskeletal, gastrointestinal and sleep disorders. It becomes urgent to face this reality, to enhance professionals' health and, consequently, the quality of user?s assistance, since the illness of health workers is strongly correlated with the existing health model in society.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2018-02-15T13:24:54Z No. of bitstreams: 1 FrancianeAmorimDeOliveiraLima_DISSERT.pdf: 2034963 bytes, checksum: 714c663569b39d6f38a5add735f62722 (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2018-02-20T00:44:29Z (GMT) No. of bitstreams: 1 FrancianeAmorimDeOliveiraLima_DISSERT.pdf: 2034963 bytes, checksum: 714c663569b39d6f38a5add735f62722 (MD5) / Made available in DSpace on 2018-02-20T00:44:29Z (GMT). No. of bitstreams: 1 FrancianeAmorimDeOliveiraLima_DISSERT.pdf: 2034963 bytes, checksum: 714c663569b39d6f38a5add735f62722 (MD5) Previous issue date: 2017-11-30 / O afastamento do trabalho por licen?a para tratamento da pr?pria sa?de ou absente?smo-doen?a destaca-se como relevante tem?tica na ?rea da sa?de do trabalhador. Este estudo teve como objetivo analisar o afastamento do trabalho por absente?smo-doen?a a partir do Sistema de Informa??o em Sa?de e Seguran?a no Trabalho (SIAPE SA?DE), no contexto de uma Institui??o Federal de Ensino Superior. Buscou-se, assim, entender o funcionamento do Sistema de Informa??o em Sa?de e sua contribui??o para produ??o das informa??es sobre o absente?smo-doen?a dos servidores da Universidade Federal do Rio Grande do Norte. O estudo descritivo com procedimento multim?todo sequencial, com etapas quantitativa e qualitativa, foi realizado na sede da Unidade do Subsistema Integrado de Aten??o ? Sa?de do Servidor P?blico Federal (Unidade SIASS-UFRN), desenvolvido em duas fases. Inicialmente, uma pesquisa documental visando efetuar um mapeamento dos afastamentos dos servidores da institui??o no ano 2016, atrav?s da consulta aos relat?rios gerenciais dispon?veis no sistema. Na segunda fase, foram realizadas entrevistas com a equipe da per?cia em sa?de para ampliar o conhecimento sobre o processo institucional dos afastamentos, notadamente, atrav?s de um olhar anal?tico do Sistema de Informa??o em Sa?de. No tratamento dos dados foram utilizadas a estat?stica descritiva e a an?lise de conte?do. Os resultados evidenciam que ocorreram 992 afastamentos por per?cia, nos quais se destacam aqueles decorrentes de Transtornos Mentais e Comportamentais (CID F), que acometem servidores nos cargos de assistentes em administra??o, auxiliares de enfermagem e professores do magist?rio superior. Observou-se a preval?ncia de afastamentos entre o sexo feminino e nos Hospitais Universit?rios. Em rela??o ? an?lise do processo de afastamento e seu registro no sistema, o SIAPE SA?DE foi avaliado positivamente, principalmente por promover uma unifica??o do registro para todos os ?rg?o federais. Entretanto, como ponto negativo, destaca-se a necessidade de avalia??o cont?nua, atualiza??o e melhorias, uma vez que trata-se de uma base de dados antiga. Conclui-se, ent?o, que o sistema representa um avan?o para an?lise dos afastamentos no n?vel local, por?m, requer maior investimento da Administra??o P?blica Federal visando o seu aprimoramento. / The removal of work by license to treat their own health or absenteeism-disease stands out as a relevant issue in the area of worker health. The objective of this study was to analyze the absence of absenteeism-disease work from the Health and Safety Information System at Work (SIAPE SA?DE), in the context of a Federal Institution of Higher Education. The aim was to understand the functioning of the Health Information System and its contribution to the production of information about the absenteeism-illness of the employees of the Federal University of Rio Grande do Norte. The descriptive study with a sequential multimethod procedure, with quantitative and qualitative steps, was carried out at the headquarters of the Federal Public Server Integrated Health Service Subsystem Unit (SIASS-UFRN Unit), developed in two phases. Initially, a documentary search to map the departures of the institution's servers in the year 2016, by consulting the managerial reports available in the system. In the second phase, interviews were conducted with the health expertise team to increase knowledge about the institutional process of withdrawal, notably through an analytical view of the Health Information System. Descriptive statistics were used in the treatment of the data. content analysis. The results evidenced that there were 992 departures for expertise, in which the ones due to Mental and Behavioral Disorders (CID F), that affect employees in the positions of administrative assistants, nursing assistants and teachers of the higher teaching profession, stand out. It was observed the prevalence of separation between the female sex and the University Hospitals. Regarding the analysis of the removal process and its registration in the system, SIAPE SA?DE was evaluated positively, mainly for promoting a unification of the registry for all federal agencies. However, as a negative point, there is a need for continuous evaluation, updating and improvements, since it is an old database. It is concluded, therefore, that the system represents an advance for the analysis of departures at the local level, however, it requires more investment from the Federal Public Administration aiming at its improvement.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2016-12-15T17:19:19Z No. of bitstreams: 1 MariaEvanisiaAmorimCalheiros_DISSERT.pdf: 1723362 bytes, checksum: a8f9334e5ebfe702209f121a10df455c (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2016-12-28T18:15:12Z (GMT) No. of bitstreams: 1 MariaEvanisiaAmorimCalheiros_DISSERT.pdf: 1723362 bytes, checksum: a8f9334e5ebfe702209f121a10df455c (MD5) / Made available in DSpace on 2016-12-28T18:15:12Z (GMT). No. of bitstreams: 1 MariaEvanisiaAmorimCalheiros_DISSERT.pdf: 1723362 bytes, checksum: a8f9334e5ebfe702209f121a10df455c (MD5) Previous issue date: 2015-07-31 / O estudo objetivou analisar como se d? a gest?o em biosseguran?a no campus central da UFRN. Neste sentido, foram investigados os principais fatores de riscos a que est?o expostos os servidores t?cnicos de n?vel m?dio e superior que atuam em ?reas insalubres e periculosas, elencadas as principais a??es de promo??o da seguran?a do trabalho nessas ?reas e, ainda, apresentadas a percep??o dos servidores em rela??o aos programas de sa?de e seguran?a do trabalho da institui??o e a gest?o da biosseguran?a. Buscou-se, a partir de um olhar mais apurado sobre as atividades laborais, fazer um paralelo entre a gest?o de seguran?a do trabalho em ?reas periculosas e insalubres e em ?reas espec?ficas da biosseguran?a. Participaram da pesquisa gestores envolvidos nos programas de biosseguran?a da UFRN e servidores ativos desta universidade que trabalham nas ?reas de risco do campus central da UFRN desenvolvendo atividades insalubres e periculosas. Inicialmente, foi realizada uma an?lise documental e entrevistas na Diretoria de Aten??o a Sa?de da UFRN, nas suas coordenadorias ligadas a sa?de do trabalhador e seguran?a no trabalho. Em seguida, foram aplicados question?rios envolvendo riscos ocupacionais e psicossociais em tr?s grupos de amostra aleat?ria e estratificados, divididas em dois subgrupos, com um total de 73 servidores envolvidos com atividades insalubres e um grupo de 74 servidores que desenvolvem atividades periculosas. Buscou-se analisar a percep??o dos servidores sobre a biosseguran?a, a identifica??o dos riscos presentes nos seus ambientes de trabalho e as a??es da gest?o relacionadas ? biosseguran?a e a seguran?a do trabalho. Tomando como refer?ncia um dos Centros considerados de maior risco (Bioci?ncia), os resultados apontam que 84% dos servidores desconhecem o sistema de gest?o em biosseguran?a e que, em 76% dos casos, as quest?es de biosseguran?a n?o s?o abordadas. Observou-se, ainda, que 56% dos servidores desconhecem se h? Comiss?o de Biosseguran?a e se h? uma pol?tica de treinamento em educa??o continuada ou um plano de a??o em rela??o ? mesma. Conclui-se que os fatores de riscos encontrados nos ambientes de trabalho apontam para a necessidade de integrar os diversos setores envolvidos no sistema de gest?o e um maior investimento por parte de diretores, coordenadores e gestores no sentido de buscar a sistematiza??o da gest?o em biosseguran?a. Os resultados deste estudo poder?o contribuir para subsidiar a??es nos programas de sa?de e seguran?a do trabalho, de forma a colaborar para a promo??o das condi??es de trabalho, sa?de e bem estar do servidor. / The study aimed to analyse the management of biosecurity at the central campus of the Federal University of Rio Grande do Norte. In this sense, the main risk factors to which medium to high-level technicians who work in unhealthy and dangerous areas are exposed; the main actions for the promotion of safety in these areas and, the perception of the federal employees about the management of biosafety and health and safety programs of the institution were investigated. It was intended to understand, from a more refined look on labour activities, how the biosecurity is being contemplated for managing security policies in dangerous and unhealthy areas. The participants were managers involved in UFRN biosecurity programs and other active public employees who work in this university central campus of UFRN risk areas, developing unhealthy and hazardous activities. The research undertaken was characterized as a multi-method exploratory study. During the research, it was decided to use mixed method by a combination of features of various investigations. Initially, it carried out a document analysis and interviews on the UFRN Health Care Board, to its coordinators linked to workers? health and safety. Then, questionnaires involving occupational and psychosocial risks divided into three groups of random and stratified sample were applied, divided into two sub-groups, with a total of 73 workers involved in unhealthy activities and a group of 74 workers that developed hazardous activities. Taking as reference the centres considered most at risk (Bioscience), the results show that 84% of the servers are not aware of the management system on biosafety and that in 60% of cases, biosafety issues are not addressed. It was also noted that 58% of servers do not have knowledge if there are a Biosafety Commission and a training policy for continuing education or an action plan for the same. It concludes that the risk factors found in work environments point to the need of integrate the various sectors involved in the management system and greater investment by directors, coordinators and managers to seek the systematization of biosafety management. The results of this study will help to subsidize actions in occupational health and safety, in order to cooperate for the promotion of conditions of work, health and well-being of the public employees.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2017-02-02T14:33:25Z No. of bitstreams: 1 DanielleLorenCosta_DISSERT.pdf: 2734236 bytes, checksum: 355977e38196f1658804cb9d453b575e (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2017-02-09T16:30:12Z (GMT) No. of bitstreams: 1 DanielleLorenCosta_DISSERT.pdf: 2734236 bytes, checksum: 355977e38196f1658804cb9d453b575e (MD5) / Made available in DSpace on 2017-02-09T16:30:12Z (GMT). No. of bitstreams: 1 DanielleLorenCosta_DISSERT.pdf: 2734236 bytes, checksum: 355977e38196f1658804cb9d453b575e (MD5) Previous issue date: 2016-08-26 / A sa?de mental e o trabalho t?m sido temas de grande relev?ncia em estudos e pesquisas, uma vez que o adoecimento mental do trabalhador est? cada vez mais presente no cotidiano laboral, gera afastamentos por longos per?odos, e causa preju?zos tanto para o empregador, quanto para o pr?prio trabalhador e a sua rede de rela??es. A doc?ncia ? considerada uma profiss?o com risco f?sico e mental, e que merece uma aten??o especial voltada ? sa?de desses profissionais. Ent?o, pretendese com esse estudo analisar a rela??o entre o trabalho e a sa?de mental de docentes de uma institui??o p?blica federal de ensino superior. Trata-se de um estudo de car?ter descritivo explorat?rio com abordagem qualitativa, que foi dividido em duas fases. Na primeira fase, foi realizada uma pesquisa documental com o levantamento dos afastamentos por licen?a para tratamento da pr?pria sa?de dos servidores da UFRN, por CID F (Transtornos Mentais e Comportamentais) no per?odo de 2010-2014, atrav?s de relat?rio gerencial obtido do Sistema da Administra??o P?blica Federal (SIAPE SA?DE). Na segunda fase do estudo, foi realizada uma pesquisa de campo, junto aos docentes, atrav?s de uma entrevista semiestruturada com quest?es norteadoras acerca de prazer e sofrimento no trabalho. Para a an?lise das entrevistas, foi utilizada a t?cnica de an?lise de conte?do, do tipo an?lise tem?tica, proposta por Minayo (2013), e a teoria da Psicodin?mica do Trabalho segundo Dejours (1992), como referencial te?rico. O per?odo de coleta de dados compreendeu entre novembro/2015 a junho/2016. Os resultados da primeira fase demonstraram que os transtornos mentais e comportamentais t?m ocupado os primeiros lugares das causas de afastamento do trabalho por motivo de sa?de dos servidores da UFRN (t?cnicosadministrativos e docentes), e chegou a ser em 2014, 25% das ocorr?ncias de licen?a para tratamento da sa?de. Os diagn?sticos mais frequentes nos afastamentos foram o transtorno misto ansioso e depressivo (F 41.2), o epis?dio depressivo grave sem sintomas psic?ticos (F 32.2) e o transtorno depressivo recorrente, epis?dio atual grave sem sintomas psic?ticos (F 33.2). Quanto ? segunda fase, foram extra?das duas categorias de an?lise: o sofrimento e o prazer no trabalho docente, com tr?s subcategorias correspondentes a cada uma, quais foram: Produtivismo acad?mico ? ?Publicar ou perecer?; Professor: um ser onipresente?; Desgastes nas rela??es de trabalho; O encanto da sala de aula; O reconhecimento e Viv?ncias que promovem qualidade de vida no trabalho. Diante dos resultados, pode ser percebido que os docentes, apesar do sofrimento vivenciado no trabalho, das condi??es de desconforto, de mal-estar, por vezes culminando at? em adoecimento, reconhecem o seu trabalho como estimulante, como uma mola propulsora, que d? sentido ? sua exist?ncia, e que o simples fato do ser professor e do exerc?cio da doc?ncia puderam ser considerados por eles, como promotores do prazer e da qualidade de vida no trabalho. / Mental health and work have been issues of great relevance in studies and research, since the mental illness of the worker is increasingly present in the everyday life of work, entails withdrawals for long periods and provokes losses to both the employer and to the worker itself and its network of relationships. The teaching practice is regarded as a profession with mental and physical risk and therefore deserves a special attention geared towards the health of these professionals. Accordingly, this study is intended to analyze the relationship between the work and the mental health of teachers of a federal public institution of higher education. It is an exploratory and descriptive study, with a qualitative approach, which was divided into two stages. In the first stage, we performed a documentary research with the survey of withdrawals due to leave for health treatment in the UFRN servants, by ICD-F (mental and behavioral disorders), between 2010 and 2014, through a management report obtained from the Federal Public Administration System (SIAPE-SA?DE, as per its acronym in Portuguese). In the second stage of this study, we performed a field research with the teachers, through a semi-structured interview with guiding questions about pleasure and suffering at work. In order to analyze the interviews, we used the content analysis technique, in its thematic analysis modality, proposed by Minayo (2013), and the theory of Psychodynamics of Work, according to Dejours (1992), as theoretical benchmarks. The data collection period encompassed between November/2015 and June/2016. The results of the first stage showed that mental and behavioral disorders have filled the first places of causes for withdrawing the work because of health reasons in UFRN servants (technical-administrative and teaching staff), and even reached, in 2014, 25% of occurrences of leave for health treatment. The most frequent diagnoses in the withdrawals were the mixed anxiety and depressive disorder (F 41.2), the severe depressive episode without psychotic symptoms (F 32.2) and the recurrent depressive disorder, current episode severe without psychotic symptoms (F 33.2). Regarding the second stage, we extracted two of analytical categories: suffering and pleasure in the teaching work, with three subcategories corresponding to each, namely: Academic productivism ? ?Publishing or perishing?; Teacher: is it an omnipresent being?; Wear in work relationships; The enchantment of the classroom; The recognition and Experiences that promote quality of life in the work place. Faced with the results, one can realize that teachers, despite the suffering experienced at work, the uncomfortable conditions, malaise, which occasionally even culminates in illness, recognize their work as a stimulant, as a propelling force, that gives their existence a meaning, and that the simple fact of being a teacher and the exercise of teaching could be considered by them as promoters of pleasure and quality of life in the work place.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2017-03-20T22:18:32Z No. of bitstreams: 1 YannaGomesDeSousa_DISSERT.pdf: 2198254 bytes, checksum: 4aee3f51410300eecc737623ec339b57 (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2017-03-23T22:53:20Z (GMT) No. of bitstreams: 1 YannaGomesDeSousa_DISSERT.pdf: 2198254 bytes, checksum: 4aee3f51410300eecc737623ec339b57 (MD5) / Made available in DSpace on 2017-03-23T22:53:20Z (GMT). No. of bitstreams: 1 YannaGomesDeSousa_DISSERT.pdf: 2198254 bytes, checksum: 4aee3f51410300eecc737623ec339b57 (MD5) Previous issue date: 2016-12-02 / Objetivou-se analisar os fatores que contribuem para gera??o das cargas ps?quicas de trabalho e sobrecarga ocupacional dos profissionais de enfermagem inseridos nos CAPS III. Trata-se de estudo explorat?rio e descritivo com abordagem quantitativa. A coleta de dados ocorreu no per?odo compreendido entre os meses de agosto e setembro de 2016, utilizando-se dois instrumentos espec?ficos: (1) Roteiro de entrevista semiestruturada, gravada em dispositivo MP4, que objetivou identificar sentimentos de prazer e sofrimento vivenciados no ambiente de trabalho, as cargas ps?quicas e as estrat?gias defensivas para enfrentamento do sofrimento no trabalho e (2) Escala de Avalia??o do Impacto do Trabalho em Servi?os de Sa?de Mental - IMPACTO-BR com o intuito de avaliar a sobrecarga ocupacional. Entrevistou-se 46 profissionais de enfermagem atuantes nos CAPS III dos munic?pios de Campina Grande e Jo?o Pessoa. O tratamento e an?lise das falas foram realizados por interm?dio do software Interface de R pour Analyses Multidimensionnelles de Textes et de Questionneires (IRAMUTEQ) que realiza a an?lise lexical por CDH. J? os dados da Escala IMPACTO-BR foram organizados e armazenados em um banco de dados constru?do no programa Statistical Package for Social Science (SPSS), vers?o 20.0. Para a an?lise descritiva das subescalas do impacto BR foi realizado o teste de an?lise de vari?ncia (ANOVA) e para compara??o entre as subescalas e as vari?veis sociodemogr?ficas dos participantes aplicou-se o Teste t de Student. Para todos os testes estat?sticos, utilizou-se o n?vel de signific?ncia de 5%. Este estudo obteve licenciamento pelo Comit? de ?tica em Pesquisa da Universidade Federal do Rio Grande do Norte ? UFRN de acordo com o CAAE: 57947916.4.0000.5537, parecer n? 1.675.537. Dos 46 entrevistados, 80,4% eram do sexo feminino, com faixa et?ria de 25-35 anos, correspondendo a 39,1% dos trabalhadores, a maioria era casada (41,3%). Em rela??o ? categoria profissional, 58,7% corresponderam aos t?cnicos de enfermagem e 41,3% ? categoria de enfermeiros. Quanto ao tempo de atua??o nos CAPS III, 67,3% atuam no per?odo entre 1 e 5 anos e 54,3% apresentam regime de trabalho de 30 horas semanais. Da an?lise lexical por CDH do IRAMUTEQ foram desveladas quatro dendogramas com os seguintes temas: o prazer no ambiente de trabalho; o sofrimento no ambiente laboral; as cargas ps?quicas e as estrat?gias defensivas utilizadas pelos profissionais de enfermagem. Os sentimentos de prazer foram identificados como atuar na ?rea de enfermagem em sa?de mental, o resultado do tratamento implementado, o significado do trabalho e o cuidado de enfermagem. O sofrimento relacionou-se ?s condi??es de trabalho, ? precariedade de recursos materiais e financeiros, ? falta de recursos humanos, ? fragilidade na rede de sa?de mental e ? pr?pria natureza do trabalho. As cargas ps?quicas est?o relacionadas ao ritmo de trabalho, estrutura f?sica, trabalho feminino, ao trabalho com usu?rio em sofrimento mental, ? falta de apoio da gest?o, equipe multidisciplinar insuficiente e ? falta de supervis?o cl?nica. As estrat?gias defensivas utilizadas pelos profissionais de enfermagem foram: realizar atividades f?sicas; relacionamento interpessoal; realiza??o de atividade de lazer; uso de psicof?rmacos; buscar apoio na religi?o; e distanciamento cr?tico. Entretanto, o h?bito de fazer uso de psicof?rmacos foi identificado como prejudicial ? sa?de dos profissionais. Da Escala IMPACTO-BR foi registrado escore m?dio global de 2,81 ? 0,67, o que resulta em moderado impacto para o trabalho. A subescala que contribuiu com o maior n?vel de impacto do trabalho foi a referente ?s repercuss?es emocionais do trabalho com 3,00 ? 0,77. Os dados obtidos demonstraram que o mais alto n?vel de impacto foi relacionado ?s repercuss?es emocionais do trabalho. A compara??o das subescalas com as vari?veis demogr?ficas apresentaram evid?ncia de diferen?a estat?stica entre as repercuss?es emocionais do trabalho (3,11 ? 0,67) e sa?de f?sica e mental (2,66 ? 0,77) com o sexo. O sexo feminino foi o que apresentou grau elevado de sobrecarga para o trabalho. Observou-se correla??o negativa nos resultados de sobrecarga ocupacional, com isso conclui-se que h? necessidade de realiza??o de avalia??es cont?nuas e regulares dos servi?os pesquisados a fim de monitorar a sobrecarga de trabalho com intuito de promover qualidade de vida aos profissionais de enfermagem e um melhor atendimento aos usu?rios. Espera-se que os resultados encontrados nesta pesquisa contribuam diretamente para produ??o cient?fica na ?rea de Enfermagem e Sa?de do Trabalhador. / This study aimed to analyze the factors that contribute to generation of psychic workloads and work overload of nurses inserted in CAPS III. It is an exploratory and descriptive study with a quantitative approach. Data collection occurred in the period between August and September 2016, using two specific instruments: (1) semi-structured interview map, recorded in MP4 device that aimed to identify feelings of pleasure and experienced suffering in the workplace the psychic loads and defensive strategies for suffering of coping at work and (2) labor Impact Assessment Scale Mental Health Services - IMPACT-BR in order to evaluate the work overload. We interviewed 46 nursing professionals active in CAPS III of the municipalities of Campina Grande and Joao Pessoa. The treatment and analysis of the speeches was carried out via the R interface software Analyses pour Multidimensionnelles of Textes et Questionneires (IRAMUTEQ) that performs the lexical analysis for CDH. Already the data Scale IMPACT-BR were organized and stored in a database built in the Statistical Package for Social Sciences (SPSS) version 20.0. For the descriptive analysis of the subscales of BR impact it was carried out the analysis of variance (ANOVA) and comparison between the subscales and the socio-demographic variables of the participants applied the Student t test. For all statistical tests were used as 5% significance level. This study was licensing by the Ethics Committee of the Federal University of Rio Grande do Norte - UFRN according to CAAE: 57947916.4.0000.5537, opinion No. 1,675,537. Of the 46 respondents, 80.4% were female, aged 25-35 years representing 39.1% of workers, a majority of 41.3% married. Regarding the professional category 58.7% corresponded to nursing technicians and 41.3% to the category of nurses. The time of work in CAPS III 67.3% work in the period between 1 and 5 years and 54.3% have working arrangements 30 hours per week. Lexical analysis HRC IRAMUTEQ were unveiled four dendograms with the following themes: the pleasure in the work environment; suffering in the work environment; psychic loads and defensive strategies used by nursing professionals. The feelings of pleasure were identified as: work in nursing in mental health, the result of implemented treatment, the meaning of work and nursing care. Suffering related to working conditions, the precariousness of material and financial resources, lack of human resources, the weakness in the mental health system and the very nature of work. Psychic charges are related to the pace of work, physical structure, women's work, work with user mental suffering, lack of management support, insufficient multidisciplinary team and the lack of clinical supervision. Defensive strategies used by nursing professionals were performing physical activities, interpersonal relationships, development of leisure activity, use of psychotropic drugs, seek support in religion and critical distance. However, the habit of making use of psychiatric drugs has been identified as harmful to health professionals. Scale IMPACT-BR was recorded global mean score of 2.81 ? 0.67 which results in moderate impact to the work. The subscale which contributed the highest level of impact of the work was related to the emotional impact of working with 3.00 ? 0.77. The data obtained demonstrated that the highest level of impact was related to the emotional impact of the work. Comparison of the subscales with demographic variables showed evidence of statistical difference between the emotional impact of working 3.11 ? 0.67, and physical and mental health 2.66 ? 0.77 with females which showed higher high degree to work overload. There was a negative correlation in the results of work overload, it concludes by the need to conduct continuous and regular evaluations of the services surveyed in order to monitor the workload in order to promote quality of life of nursing professionals and better calls to users. It is expected that the results found in this research contribute directly to scientific production for the nursing field and Occupational Health because it causes a reflection on the effects that work can trigger health professional and consistent quality of care provided.