Idag ställs det högre krav på företag att utveckla och stärka den interna kontrollen. Brister i det interna kontrollsystemet kan påverka företagets lönsamhet, framgång och i värsta fall överlevnad negativt. Mikro, små och medelstora företag har ännu inte bildat ett enhetligt internt kontrollsystem. redovisningsbranschen är en bransch som upplever problem med den interna kontrollen och därav är det den inriktning studien antar. Vidare syftar studien till att undersöka hur mikro, små och medelstora redovisningsbyråer, med hjälp av COSO-ramverke, utformar sin interna kontroll. Studien antar en kvalitativ ansats i form av sex stycken semistrukturerade intervjuer. Resultaten visade att det inte finns ett enhetligt internt kontrollsystem för redovisningsbyråer utan att de utformar den interna kontrollen på olika sätt. Vidare finns det en omedveten efterlevnad av COSO-ramverkets komponenter vid utformningen av den interna kontrollen. / Today, higher demands are placed on companies to develop and strengthen internal control. Deficiencies in the control system can negatively affect the company´s profitability, success and, in worst case, survival. Micro, small and medium-sized enterprises have not yet formed a unified internal control system. The accounting industry is an industry that experiences problems with internal control and hence the focus study assumes. Furthermore, the study aim to investigare how micro, small and medium-sized accounting firms, whit the help of the COSO framwork, design their internal control. The study assumes a qualitative approach in the form of six semi-structured interviews. The results showed that their is no uniform internal control system for accounting firms, but that they design the internal control in different ways. Furthermore, there is an unconscious adherence to the components of the COSO framwork in the design of the internal control.

Understanding how small and medium-sized enterprises (SMEs) support their growth strategies through the development of management capacity (MC) is of fundamental importance, particularly given the central role SMEs play in the economies of their respective countries, and the fact that there is a lack of research and useful theories in this specific field. The objective of this study is to develop a framework for MC development (MCD) in growth-oriented SMEs. This study builds on grounded theory by conducting 14 interviews with key informants: 12 founders/CEOs and 2 top managers of German SMEs (and former SMEs). Data analysis was performed by using the qualitative data analysis software ATLAS.ti. The major findings of the study are that, contrary to previous SME HR research, most companies in this study had formal processes for HR practices in place, and there was clear evidence of certain forms of strategic plans, the pursuit of strategic objectives and the taking of strategic decisions manifested itself. In addition, most participants considered their organisation to have an alignment between growth strategy and MCD strategy. However, implementing it into business practice was perceived as extremely challenging. This study thus contributes to the field of SHRM literature by showing how MC is instantiated in SMEs. Furthermore, there is, arguably, a valuable practical application of the research study as it provides growth-oriented SMEs with a clear and logical framework from which to develop MC pro-actively as a major facet of their growth strategy.

Современное общество всё больше усваивает ценности постиндустриального развития, поэтому в основу принципа функционирования субъектов экономики ложится инновационное развитие, которое направлено на максимальное использование накопленного интеллектуального капитала и человеческих ресурсов в процессе создания ценности. Малые и средние предприятия в большинстве развитых стран играют ключевую роль в развитии экономики, создавая значительные количество рабочих мест и объем валового внутреннего продукта. / Modern society more and more assimilates the values of postindustrial development, therefore innovative development is based on the principle of functioning of economic entities, which is aimed at maximizing the use of accumulated intellectual capital and human resources in the process of creating value. Small and medium-sized enterprises in most developed countries play a key role in the development of the economy, creating a significant number of jobs and the volume of gross domestic product.

The rapid changes in the global economy have imposed high pressure on small and medium-sized enterprises (SMEs) and their operations. Many SMEs have realized how important it is to integrate all units in the business by introducing Enterprise Resource Planning systems (ERP systems).    The adoption decision phase in ERP systems is an early phase and is often confused with implementation, which is a major cause of failure. This confusion can especially hit hard on small and medium-sized companies that may lack sufficient resources. The adoption decision phase can be particularly crucial in such case. The purpose of this study is to investigate which driving forces that influence the adoption decision phase of ERP systems within SMEs. The Technology-Organization-Environment (TOE) theoretical framework was used to create a theoretical foundation for finding drivers from previous research.   Semi-structured interviews were then conducted with six ERP consultants. Respondents' responses were analyzed thematically, and 12 themes were identified as driving forces. These could then be compared with previous research. The driving forces identified were management and decision makers, benefits and efficiency, functionality, regulations and security, competition and the future, industry type and complexity, education and competence, finance and resources, supplier and solutions, integration with existing systems, maintenance and support, and challenges and uncertainty. The driving forces that were identified but could not be linked to previous research were functionality, and challenges and uncertainty.   Keywords: Adoption decision, driving forces, Enterprise Resource Planning systems (ERP system), small and medium-sized enterprises (SME), Technology-Organization-Environment (TOE).

The key to an organization's long-term success is a sustainable competitive advantage. In a global market characterized by fierce competition, organizations differentiate themselves no longer through their competitive position or technological or human resources but through knowledge. Such a decisive economic resource needs to be managed, giving rise to the theory of Knowledge Management (KM). Because knowledge is created and shared through social interactions, knowledge transfer is the most critical part of KM. Especially in tourist destinations, the diversity of stakeholders, each with unique skills and knowledge, represents great opportunities for innovation and the sustainable development of destinations but also great challenges. Destination Management Organizations (DMOs) are responsible to maintain the attractiveness of a destination by encouraging competing and complementary organizations to collaborate to exchange knowledge. Ultimately, the tourist experience and image of a destination are created interdependently by the tourism stakeholders. By conducting a case study in the destination of Kalmar, this paper aimed to explain to what extent a DMO manages inter-organizational knowledge transfer within a tourist destination. An explanatory sequence was used to gather primary data in three steps. First, a survey was conducted with local tourism stakeholders. Then, the local DMO and the university were interviewed. The data collected from 32 local tourism stakeholders suggest that tourism stakeholders, primarily SMEs, are lacking the resources to engage in knowledge transfer and overlook the value of external sources of knowledge. The findings of the interviews point to that there is a need to support tourism stakeholders with digitalization, to encourage tourism stakeholders to join a destination network and to close the knowledge gap through research produced by universities. This study contributes to gaining a broader understanding of the opportunities and challenges of inter-organizational knowledge transfer within the destination of Kalmar.

Föränderlig, ofullständig eller osäkerhet kring informationen från företagslåntagare kan skapa betydande utmaningar med kreditrisker för bankerna. På grund av detta ser banker de små och medelstora företagen (SMF) som högre risk. Tidigare forskning tyder på att följder av informationsasymmetri är att banker försvårar företagens tillgång till finansiering. Utifrån detta är syftet med denna studie att beskriva och analysera hur de svenska storbankerna hanterar kreditriskerna vid utlåning till SMF, samt vilka likheter och skillnader det finns mellan bankerna. Med användningen av en kvalitativ datainsamlingsmetod genomfördes semistrukturerade intervjuer med relevanta bankanställda på SEB, Handelsbanken och Swedbank från vilket en tydlig empiri kunde sammanställas. Detta analyserades sedan utifrån teorin om negativt urval och minskad kapitalkostnad samt signaleringsteorin.  Studien fann att de svenska storbankernas strategier för kreditriskhanteringen vid utlåning till SMF utgår från liknande delar. Detta för att både kunna identifiera, förebygga och åtgärda eller minska påverkan från kreditrisker. Skillnaderna mellan bankernas strategier i kreditriskhantering ses i hur de genomför vissa processer och vad de främst fokuserar på vid utlåningen till SMF. Dessa skillnader ses inom vilka externa källor storbankerna använder för informationsinsamling, vilka som har ansvaret för beslutet om kreditvärdighet och om banken använder standardiserade lånevillkor eller inte. / Changing, incomplete or uncertain information from corporate borrowers can create significant credit risk challenges for banks. Because of this, banks see the small and medium-sized enterprises (SMEs) as higher risk. Previous research suggests that consequences of information asymmetry are that banks make it more difficult for companies to access financing. Based on this, the purpose of this study is to describe and analyze how the major Swedish banks manage credit risks when lending to SMEs, as well as what similarities and differences exist between the banks. Using a qualitative data collection method, semi-structured interviews were conducted with relevant bank employees at SEB, Handelsbanken and Swedbank from which a clear empirical record could be compiled. This was analyzed based on the theory of adverse selection and reduced cost of capital, as well as the signalling theory.  The study found that the major Swedish banks strategies for credit risk management when lending to SMEs are based on similar elements. This is to be able to both identify, prevent and remedy or reduce the impact from credit risks. The differences between the banks strategies in credit risk management are seen in how they carry out certain processes and what they mainly focus on when lending to SMEs. These differences are seen in which external sources the big banks are using for information gathering, who is responsible for the decision on creditworthiness and whether the bank uses standardized loan terms or not.

This study investigates how small and medium sized enterprises (SMEs) and other resource-lacking organisations can utilise automated machine learning (AutoML) to lessen the development hurdles associated with machine learning model development. This is achieved by comparing the performance, cost of usage, as well as usability and documentation for machine learning models developed through two AutoML frameworks: Vertex AI on Google Cloud™ and the open-source library AutoGluon, developed by Amazon Web Services. The study also presents a roadmap and a time plan that can be utilised by resource-lacking enterprises to guide the development of machine learning solutions implemented through AutoML frameworks. The results of the study show that AutoML frameworks are easy to use and capable in generating machine learning models. However, performance is not guaranteed and machine learning projects utilising AutoML frameworks still necessitates substantial development effort. Furthermore, the limiting factor in model performance is often training data quality which AutoML frameworks do not address.

Den Europeiska Unionen vill med Corporate Sustainability Reporting Directive (CSRD) standardisera hållbarhetsredovisning för företag som är verksamma inom unionen. Återigen kommer fler och fler företag omfattas av reglerna att behöva upprätta en obligatorisk hållbarhetsredovisning – vilket kan utgöra en utmaning för mindre erfarna små och medelstora företag. Denna studie undersökte små och medelstora företags syn på hållbarhetsredovisning samt deras uppfattning för dess kärnbegrepp; närmare bestämt ESG och materialitet. Studien utfördes genom semistrukturerade intervjuer med sex företag och med hjälp av sju respondenter. Studien visade att det finns en överväldigande positiv inställning till hållbarhetsredovisning bland de studerade företagen. Hursomhelst framgick det tecken på att företagen var bristfällig i vissa aspekter. Till exempel upplevde samtliga företag svårigheter med att koppla delar av sin verksamhet till hållbarhet på en bolagsstyrningsnivå (eng. governance). Liknande resultat upptäcktes för materialitet. Alla företag upplevdes ha svårigheter att begripa innebörden av begreppet ’materialitet’. Studien visade, trots svårigheten att begripa innebörden av materialitet, att de studerade företagen visade tecken på att vara effektiva i identifieringen av materiella hållbarhetsaspekter. / The European Union wants to standardize sustainability reporting with the implementation of the Corporate Sustainability Reporting Directive (CSRD). Once again, more and more enterprises will be subject to the mandatory requirements to disclose sustainability information – which may pose a challenge for less experienced small and medium sized enterprises. This study examines the perception of small and medium sized enterprises on sustainability reporting and its foundational concepts; namely environmental, social and governance (ESG) and materiality. The study was conducted on six individual companies and seven interviewees in total. The study concludes that there exists an overwhelmingly positive perception of sustainability reporting amongst the studied enterprises. However, there were signs that the studied companies were deficient in certain aspects. For example, all enterprises experienced difficulties in identifying aspects of their business that could be linked with governance sustainability. Similar results were discovered on the materiality topic. All enterprises had difficulties in understanding the term ‘materiality’. The study concludes that, despite the difficulty understanding materiality, the studied enterprises showed signs of being efficient in identifying material sustainability topics.

Developing software that meets the customers’ requirements, expectations, and quality standards is a challenging task for all software organizations. As modern software becomes more and more complex, so do the defects of the software. The aim of this study was to develop a simplified and consistent defect taxonomy that could be executable and usable for smaller enterprises or organizations that want to implement a simplified taxonomy. The aim of this study was also to find characteristic defects that exist in Small- and Medium-sized Enterprises (SMEs) by using the taxonomy. A manual defect classification was done on bug reports collected from three organizations with the same company size as SMEs. An agreement analysis was also conducted in this study to investigate the consistency of the taxonomy. This was done by letting different people classify a subset of the bug reports collected for this study using the proposed taxonomy. Furthermore, in this study, I also investigated how executable and usable the taxonomy would be for smaller enterprises. This was done through four interviews and a survey with seven respondents. The result of the defect classification indicates that Program anomaly (58%), GUI (17%) and Configuration (13%) are three of the most common defect types that exist in SMEs. The result of the defect classification indicates that SMEs have a problem with defects breaking features that worked correctly before, where 19% of all bug reports used in this study were classified as Regression. The survey result indicates that taxonomy is easy to use. However, the result of the different classifications showed that the use of the taxonomy is not consistent between different classifiers. The results of the interviews and the survey indicate that the taxonomy would be executable for smaller enterprises. However, to also be fully usable, the proposed taxonomy needs to be adapted to the particular enterprise, and requires the right competence to propose appropriate measures for the particular enterprise. / Att utveckla mjukvara som möter kundernas krav, förväntningar och som håller en hög kvalité är en utmanande uppgift som alla företag står inför. Den moderna mjukvaran blir allt mer komplex, vilket i sin tur även bidrar till fler och mer komplexa mjukvarufel. Den här studien har som mål att skapa en ny förenklad och konsekvent defekttaxonomi som kan vara genomförbar och användbar för mindre företag och organisationer som vill använda sig av en enklare taxonomi. Målet med det här examensarbetet är också att kartlägga karaktäristiska mjukvarufel i små och medelstora företag med hjälp av den nyutvecklade taxonomin. För att lyckas med detta klassificerades felrapporter från tre organisationer som är av samma storlek som små och medelstora företag. Den här studien analyserade även hur konsekvent taxonomin är genom att låta olika människor klassificera en delmängd av studiens felrapporter. Den här studien undersöker även hur genomförbar och användbar defekttaxonomin är för mindre företag. Detta genomfördes genom fyra intervjuer och en enkätundersökning med sju respondenter. Resultatet av den här studien indikerar att små och medelstora företag främst har problem med mjukvarufel som ger upphov till oväntat och oönskat beteende kopplat till mjukvarans funktionalitet (58%). Den här studien indikerar även att gränssnittsdefekter (17%) och konfigureingsproblem (13%) också är vanliga mjukvarufel inom dessa organisationer. Den här studien har även uppmärksammat att mindre företag kan ha problem med mjukvarufel som tar sönder funktionalitet som fungerat korrekt tidigare, även kallad regressioner, där 19% av alla felrapporter blev klassificerade som det. Resultatet av enkätundersökningen indikerar att taxonomin är enkel att använda. Å andra sidan, de olika klassifikationerna visade att användningen av taxonomin inte var konsekvent. Resultatet av intervjuerna och enkätundersökningen indikerar att taxonomin är genomförbar för mindre företag. Å andra sidan, för att defekttaxonomin ska vara användbar behöver den anpassas efter det särskilda företaget. Den kräver även den rätta kompetensen för att ta fram lämpliga åtgärden för det särskilda företaget.

Titel: Kapitalstruktur i en lågkonjunktur – En kvalitativ studie av medelstora tillverkande företags kapitalstruktur. Forskningsfråga: Hur påverkas kapitalstrukturen i medelstora tillverkande företag av en lågkonjunktur? Syfte: Uppsatsens syfte är att få en förståelse för hur medelstora tillverkande företag resonerar gällande att finansiera sig med eget kapital kontra med skuldfinansiering i en lågkonjunktur. Metod: Studien har genomförts genom en kvalitativ metod med en abduktiv ansats, en kombination av deduktiv och induktiv ansats. Genom denna kombination av metoder har vi tagit del av vetenskapliga artiklar och analyserat vår insamlade empiriska data för att undersöka hur verkligheten stämmer överens med teorin. Slutsats: Studien visade på tre resultat. Det första resultatet visade på att det finns en tydlig koppling mellan ägarstruktur och kapitalstruktur i tillverkande medelstora företag. Privatägda företag tenderar att vara mer flexibla i sina finansieringsval medan koncernägda företag föredrar intern finansiering eller lån under gynnsamma marknadsförhållanden. Det andra resultatet visade på att en gemensam nämnare för alla företagen var betydelsen av en god relation med banken, särskilt i tider av lågkonjunktur eftersom bankens tillgång till likviditet och flexibla avbetalningsplaner kunde bli avgörande. Det tredje resultatet visade på att trots företagens medvetenhet om riskhantering så tolkades begreppet finansiell stress på olika sätt, vilket visar att begreppet är subjektivt. Däremot visade de sig att företagen är flexibla i sina finansieringsval och anpassar sig efter marknadsförhållanden i pressade ekonomiska tider. / Title: Capital structure in a recession – A qualitative study of medium-sized manufacturing companies' capital structure Problem statement: How is the capital structure of medium-sized manufacturing companies impacted by a recession? Purpose: The purpose of the thesis is to gain an understanding of how medium- sized manufacturing companies’ reason regarding financing the firm with equity versus debt during a recession. Method: The study has been conducted through a qualitative method with an abductive approach, combining deductive and inductive approaches. With this combination of methods, we have reviewed scientific articles and analyzed our collected empirical data to gain an overview of how reality aligns with theory. Conclusion: The study showed three main findings. The first finding showed a clear link between ownership structure and capital structure in medium- sized manufacturing companies. Private-owned firms tend to be more flexible in their financing choices, whereas group-owned firms prefer internal financing or loans under favorable market conditions. The second finding highlighted a common denominator among all companies, emphasizing the importance of a strong relationship with the bank, particularly during economic downturns, as the bank's access to liquidity and flexible payment plans became crucial. The third finding demonstrated that despite companies' awareness of risk management, the concept of financial stress was interpreted differently among them, indicating its subjective nature. However, it was observed that companies are flexible in their financing choices and adapt to market conditions during economically challenging times.