Background: Reshoring refers to the process of bringing back manufacturing activities from foreign countries to the home country. The phenomenon is receiving increasing attention from companies and academics for factors such as increasing labor costs in offshore locations, supply chain disruptions, and a growing preference for locally made products. Sweden is home to many world-renowned multinational companies and multinational brands, many of which have established production operations in developing countries. However, reshoring from a consumer-side perspective has not received much research attention, especially from a Swedish consumer perspective. Purpose: This study investigates factors influencing Swedish consumers’ purchase intention on reshored products. This study focuses on five factors: brand attitude, social acceptability, individual ethnocentrism, made-in effect, and perceived social responsibility.  Methodology: This study adopts a quantitative research design and conducts a questionnaire regarding reshored apparel among Swedish consumers to test hypotheses. The data was collected through a web-based survey that 151 respondents answered. Findings: The empirical results indicate that brand attitude, social acceptability, and perceived social responsibility positively affect Swedish consumers' purchase intention on reshored apparel, while individual ethnocentrism and made-in effect do not have any significant effect.  Contributions: This study contributes to a deeper understanding of the implications of reshoring from a demand-side perspective, complementing the reshoring literature that primarily focuses on the business perspective. As the study is limited to a Swedish context, it provides a deeper understanding of Swedish consumers and their influence on reshored products.

Amongst production industries, the fashion industry is one of those with the most negative impact on the environment. Globalization has driven consumption of contemporary fashion products, such as clothes, to the highest quantities ever recorded in history. Where, to globally maintain a lifestyle based on the Swedish population alone, at least four earths would have been needed. Post-purchase behaviour is an influencer on future consumer decision-making and therefore a potential driver of collaborative consumption, yet little research has focused on this field in the second-hand clothing setting. The purpose of this study is therefore to examine the post-purchase behaviour of the Swedish second-hand clothing consumer. The research extends expectation confirmation theory into the new scope of double hybrid business models, where consumers make second-hand clothing purchases within a mesh of both online and offline services, from a mixture of C2C and B2C transactions. The study utilizes a qualitative method, and the result is collected from eight in-depth one-on-one interviews with Swedish consumers. The findings show that expectations, when purchasing second-hand clothes, may differ between online and offline platforms. Subsequently the concepts of post-purchase behaviour are also experienced differently depending on the purchase having been made in a physical store or from an online seller. Practical implications are connected to the risk minimizing strategies that consumers adopt when trying to avoid disappointing and regretful purchases. The study provides new information about the differences in expectations and post-purchase behaviour between online and in store purchases of second-hand clothing and examines the Swedish consumer from a collaborative fashion consumption perspective.

Sending email is a very common activity among Swedish consumers nowadays. Email advertising has become a big part of the email usage - both permission-based and unwanted. The purpose of this study was to identify Swedish consumers’ total attitude towards permission- based email advertising, based on the three components cognition, affection and behavior. After identifying the attitude, correlation between the components was examined. The result was used to try Prensky’s generation theory regarding digital natives and digital immigrants, to investigate if it can be useful in the subject email advertising. A quantitative method was used, by publishing a survey on Facebook, which got totally 187 useful responses. The result showed an overall negative attitude and a high correlation between cognition and affection. A medium high correlation between cognition and behavior, and affection and behavior was found. The results partly showed a difference between digital natives and digital immigrants attitude towards email advertising. In the survey a division of four age groups, instead of two, was made. Results from the four groups showed a mix of positive and negative responses, which indicates that Prensky’s generation theory is too general, and cannot be used within email advertising.

Problem: Although modern people are more aware than ever about the environment and responsible sourcing of raw materials, a gap exists between consumers’ preferences on eco-friendly products and their actual purchasing behaviour. Companies operating in the electronic mobile device industry have been unable to bridge this value-action gap and relatively little research has been conducted on this industry.   Topic & Purpose: This paper aims to investigate and discover the preferences and purchasing behaviour of young Swedish consumers operating in the electronic mobile device industry. This paper will focus on purchasing intentions, willingness to pay, and identify which consumption values have the highest effects on these consumers’ intent to purchase eco-friendly mobile devices.   Method: A descriptive strategy and a deductive approach were applied in order to understand the impact of consumption values, CSR, brand image, and product information on young Swedish consumers. Eight hypotheses were developed to test the influence of each of these factors. The empirical study was was based on a quantitative approach and the data collection was made through an online survey and face-to-face interviews targeted towards young Swedish consumers between the ages of 18 and 28. The data analysis was conducted by using the SPSS program in order to gain numerical values which could be used to analyse the validity of each hypothesis.   Conclusion: This study discovered two out of five consumption values to have a clearly higher impact on young Swedish consumers’ purchasing intentions towards eco-friendly mobile devices. These values were emotional and conditional value, indicating that environmental awareness and situational factors have the highest influence on shaping the consumption values of these consumers. In addition, brand image was seen to be an influential factor for these consumers, as opposed to CSR, or product information. Based on these findings, suggestions for further research were presented.

Abstract  Background: Due to recent geopolitical issues, ethnocentrism has had a noticeable rise. However, the effect of consumer ethnocentrism on purchase intentions has received little prior research. An especially noticeable lack of previous research is within intangible products such as services. The ethnocentric consumer is assumed to be biased towards products and services from his or her own country and reluctant to consume products from abroad. An industry that is often disregarded in business research is the aviation industry. In 2022, Swedish and Finnish airports oversaw a total of approximately fifty-five million passengers, making it a large business with little attention directed towards it. The industry is fragile concerning economic cycles and especially brittle in external challenges such as the covid pandemic. Purpose: The purpose of this study is to investigate the effect of consumer ethnocentrism on purchase intentions towards home national airlines through shaping individual perceptions of home national airlines and how this effect is moderated by the status of frequent fliers and gender.  Method: This study uses a quantitative research method, based on an online survey with 132 respondents in Sweden and Finland. We test our research model with seven research hypotheses based on the survey data.  Findings & Contributions: Our findings indicate that individual ethnocentrism directly increases the purchase intention of Swedish and Finnish consumers towards home national airlines and indirectly enhances the purchase intention of Swedish and Finnish airline consumers by increasing consumers’ perceptions. Our study also reveals that the positive effect of individual ethnocentrism on consumer purchase intention towards home national airlines is weaker among frequent fliers. However, our study does not find differences in the effect of individual ethnocentrism between males and females. In terms of research contributions, our thesis gains a better understanding of the effect of individual ethnocentrism on consumers’ purchase intention by investigating the mediators and moderators and contributes to the research on consumer behaviours.

Studiens huvudsakliga syfte är att undersöka svenska konsumenters förhållningssätt, kännedom och informationssökning om kemikalier i kosmetiska produkter samt hur utbrett fenomenet kemofobi, den irrationella rädslan för kemikalier är. Framförallt har en kvantitativ ansats tillämpats i studiedesignen. Empirin samlades in med en webbaserad enkät som besvarades av 221 personer. Sociala bakgrundsfaktorer har ställts mot huvudvariablerna för att upptäcka möjliga samband. Respondenternas svar redovisas i resultatet med tabeller och grafer och jämförs sedan med en rad olika tidigare studier inom ämnet. Vårt resultat ger en indikation för förhållningssätten bland kvinnor, personer i medelåldern och högutbildade eftersom detta var den mest övervägande gruppen av våra respondenter. Resultatet indikerar på att det finns både en medelnivå av kemofobi och toxikologisk kunskap hos respondenterna. Det finns en negativ förknippning till begreppet kemikalier och riskmedvetenheten av kosmetiska produkter är inte speciellt utbredd. Sedan framgick även att informationssökningen kring innehållet i kosmetika är komplex då innehållsförteckningen som tillhandahålls till konsumenter är bristfällig i att kommunicera risker på ett lättförståeligt sätt. Därför behöver riskkommunikationen ses över för kosmetiska produkter men även att de ska riskbedömas och märkas likt andra produkter utan något undantag i kemikalieregleringen. Detta är ytterst viktigt för att säkerställa medvetna inköpsval och skydd av hälsa och miljö. / This study’s main purpose is to investigate Swedish consumers’ approaches, knowledge and how they search for information concerning chemicals in cosmetics as well as how widespread the phenomenon chemophobia, the irrational fear of chemicals, is. A mainly quantitative approach has been applied in the design of the study. Empirical data was collected with a web-based survey resulting in 221 respondents. Sociodemographic factors were connected to the main variables with the purpose of discovering possible correlations. The answers from the respondents are presented in the result with tables and graphs and then compared with several different studies on the subject. Our result indicates the views among women, middle-aged and people with higher education due to this being the most prevalent group of our respondents. The result indicates that there is a medium level of both chemophobia and toxicological knowledge among the respondents.There is a negative association with the word chemicals and the risk awareness for cosmetic products are not that widespread. Furthermore, it appeared that the information search concerning the contents of cosmetics are complex because the table of content that is provided to consumers is lacking in communicating risks in an understandable manner. Therefore, the risk communication concerning cosmetics should be evaluated and the products should also undergo the same risk assessments and labelling equal to other consumer products without exceptions in regulation. This is of outmost importance to ensure conscious purchasing behaviour and protection of health and the environment.

Med digitaliseringens framfart har detaljhandel inom mode-industrin till stor del gått från fysiska butiker till e-butiker eller flerkanalig försäljning. Detta har skapat ett problem där konsumenter som handlar kläder online stöter på en osäkerhet när det kommer till storlekar. Utan information kring kläders storlek och passform kan konsumenter inte urskilja egenskaper genom att enbart titta på en bild och läsa en beskrivning. Ur denna problematik har storleksguider blivit en väsentlig del som företag både har implementerat och ständigt utvecklar. För att skapa en ökad förståelse för hur storleksguider och miljöpåverkan i form av materialanvändning, transport och returer kan påverka den digitala konsumentupplevelsen har författarna använt sig av en deduktiv ansats. Tillsammans med tidigare forskning har författarna kommit fram till de resultat som presenteras i studien med hjälp av en triangulär undersökning. Den kvantitativa delen av datainsamlingen bestod av en enkät som sedan analyserats genom en korrelationsanalys i programmet Statistical Package for Social Sciences (SPSS). Den kvalitativa delen bestod av en semi-strukturerad fokusgruppsintervju som sedan analyserades genom att identifiera återkommande teman i deltagarnas svar i en tematisk analys.  De empiriska resultaten från denna studie visar att storleksguider påverkar den digital konsumentupplevelsen svagt. Ingen korrelation kunde hittas mellan online-shoppings miljöpåverkan och den digitala konsumentupplevelsen. Resultaten från denna studie kan ligga som grund mode-företag som vill utveckla eller implementera storleksguider. / Much due to digitalization, fashion retail has largely gone from brick-andmortar stores to e-stores or omni-channel sales. This has created a problem where online clothing consumers encounter uncertainty when it comes to sizes. Without sizing information, consumers cannot distinguish a clothing objects’ properties by simply viewing a picture or reading an item description. From this, size guides have become an essential part that companies have implemented and constantly improve. To create an increased understanding of how size guides and environmental impact, such as material use, transportation and returns can affect the digital consumer experience, this thesis uses a deductive approach. Together with previous research, the authors have arrived at the results presented in the study using a triangular study method. The quantitative part of the data collection was collected through a survey, which was later analyzed through a correlation analysis in the Statistical Package for Social Sciences (SPSS) program. The qualitative part of the data collection consisted of a semi-structured focus group interview. The data from the interview was then analyzed by identifying recurring themes in the participants’ responses in a thematic analysis.  The thesis empirical findings show that size guides online have a small effect on the digital consumer experience. Although, no correlation could be found between the environmental impact of online shopping and the digital consumer experience. The thesis empirical findings can be used as a guideline for fashion companies that want to implement or develop size guides.