Text in Afrikaans / Die studie fokus op die effek van krisiswerk op die helper in terme van stres, die uitbrandingsindroom en posttraumatiese stresversteuring (PTSV). Salutogeniese konstrukte as moderatorveranderlikes in die stres-siekte-verhouding word ook ondersoek. 'n Beskikbaarheidsteekproef van 52 ambulansmanne en 52 kontrolegroepwerkers is verkry. Biografiese, koherensie-, uitbrandings-, PTSV- en stresvraelyste is ingevul en statisties verwerk. Resultate dui daarop dat ambulansmanne hul werk as buitengewoon stresvol beleef en dat meer ambulansmanne diagnoseerbare PTSV vertoon. Daar blyk geen verskil tussen die twee groepe te wees nie met betrekking tot die voorkoms van uitbranding en streservaring. 'n Negatiewe verband tussen koherensiebelewing en die voorkoms van stressimptome en uitbranding is verkry. Ambulansmanne het 'n buitengewoon stresvolle werk en vertoon meer simptome van stresversteurings as mense in ander beroepe. Aanbevelings word gedoen oor hoe om die negatiewe konsekwensies van stres te verminder. / The study focuses on the effect of crisis work on the assistant in terms of stress, the burnout syndrome and post-traumatic stress disorder (PTSD). Salutogenic constructs as moderator variables in the stress-illness relationship are also investigated. An availability sample of 52 ambulancemen and 52 control group workers was obtained. Biographic, coherence, burnout, PTSD and stress questionnaires were completed and statistically processed. Results indicate that ambulancemen experience their work as exceptionally stressful and that more Ambulancemen display diagnosable PTSD. There appears to be no difference between the two groups in respect of the incidence of burnout and experience of stress. A negative connection between the experience of coherence and the incidence of stress symptoms and burnout was obtained. Ambulancemen have an exceptionally stressful job and display more symptoms of stress disorders. Recommendations are made on how to reduce the negative consequences of stress. / Industrial and Organisational Psychology / M. Com. (Bedryfsielkunde)

This diploma thesis deals with the topic of burnout syndrome and its impact on Church related community workers, in order to determine how much are these workers endangered, how to take care of these workers and whether their employers are familiar with the risks of burnout syndrome. The first chapters are devoted to the theoretical definition of burnout syndrome in the overall view on this issue, but also takes a closer look on Church related community workers in the helping profession in the Church. I'm trying to capture a fully describe the motivation for helping, factors leading to burnout syndrome, diagnosis, prevention and treatment. The final chapter and the whole practical part is devoted to the history and characteristics of the studied groups, which form the priests of the three largest churches in our country: Roman Catholic, Evangelical and Czechoslovak Hussite Church. This part is a quantitative research. To illustrate the work I decided to include three case studies that document the real life stories of burnout syndrome at different stages.

The thesis is dealing with the problematics of burnout syndrome and engagement in teaching profession in different types of schools and grades. Its objective is to detect the degree of burnout in a selected sample of teachers and map the main determinants of contentment related to engaged teachers. The theoretical part defines the concept of burnout syndrome, its development, progress, signs, causes and diagnostics. It clarifies the development of burnout in teaching profession. Furthermore, it describes the key characteristics of engagement, the diagnostic methods and the relationship between teaching and engagement. The empiric part has two goals: to find out the degree of burnout in teachers and depict the essential factors which contribute to their engagement. The research was based on questionnaires and interviews and answered the research questions. The results are presented in tables and graphs. In conclusion, there are some suggestions how to lower the risk of genesis and growth of burnout syndrome. KEY WORDS Burnout syndrome, work load, stress, emotional exhaustion, fatigue, teaching profession, engagement, flow, well-being.

Diploma thesis ,,Personality Traits of Students and Assistant Jobs" The thesis deals with personality characteristics of students and professionals doing a job of a social service worker. The purpose was to find out whether professionals and students doing such job have necessary personality preconditions for their profession. The theoretical part describes personality preconditions required for this profession and, at the same time, warns of features that are unsuitable for it. It also includes information about pitfalls associated with this profession and methods of prevention and intervention that may help social service workers to cope with these pitfalls. Within the framework of the survey, answers to the asked questions demonstrated that students and professionals in this field don't have good preconditions for doing the job. Some of them seem to have been affected by a "syndrome of a helper" when choosing this profession. The conclusion of the thesis emphasises the importance of education, preventive programmes, self-experience training and supervision as prevention of pitfalls.

Annotation: The dissertation "The successful team - how to well compiling and effectively lead the NGO team" is related to the personal management of NGO. The main goal of dissertation is to provide "the manual" to the team leader, how to well compile and lead effectively his or her team in the NGO. In the theoretical part of dissertation I firstly deal with the importance of NGOs in the society and their specifics. I'm interested consecutively in the phenomenas related to the personal management of NGOs. The second part of the work is written as an interrogatory survey. Due to this survey I'm focusing on providing the rewarding informations as - what are the important factors for the members of team and how to lead the team more effectively?

The first part of this thesis is focused on the literature review that is concerned with Burnout syndrome. The work analyses the development of the burnout concept from the early start in 70th of the 20th century till present-day. It covers major topics that include the definition of the Burnout Syndrome, the difference among Burnout Syndrome and other mental states, signs, symptoms, diagnostics and phases of the Burnout Syndrome and last but least the analysis of the factors, that contribute to formation of the Burnout Syndrome. The factors are divided into two categories, the first are external and the other are internal. The second part of thesis consists of the empirical research. The research examines the difference in copying with Burnout Syndrome between the two groups, where the first group represents psychiatrists, psychologists, psychotherapists who work with clients and the other group, that represents IT specialists, who minimally need to deal their job with people. The empirical part provides the differences between scores of these two groups in SMBM (Shirom-Melamed scale), LET (Life Engagement Test) and ICL (Interpersonal Check List). The goal of this part is to test assumption, that claims the relationship among Burnout Syndrome and intrapsychic or interpersonal context. Keywords:...

THE ABSTRACT It has been shown recently that workload, stress, and burnout syndrome among the staff of the medical rescue service may be major risk factors in terms of triggering the use of psychoactive substances. Representing what is understandably a delicate issue, substance use among emergency medical staff has not been thoroughly studied in our country. Emergency medical workers' difficult working conditions and the chronic stress they are exposed to, in combination with a lack of support and care on the part of their employers, result in exhaustion and general distress, accompanied by the development of symptoms associated with both physical and mental disorders. This condition may lead to the use of psychoactive substances as a negative coping strategy. Consisting of both theoretical background and case studies, the paper points out the relationship between the chronic effect of stressors pertaining to the job of emergency medical workers and the use of psychoactive substances as a way of coping with and compensating for the implications of work-related stress and fatigue. Thorough case studies are presented to demonstrate the onset and development of addictive behaviour within a wider context, with special emphasis being placed on its association with coping with both acute and chronic occupational...

This diploma thesis deals with the topic of the social worker's mental hygiene in connection with dealing with the psychological stress arisen from their profession in the present day. Thesis contains the detailed depiction of the present day state of the social work profession in the context of the postmodern era. Due to professional sources the work analyses and explains personality particularity of social workers which are important for discharging this profession including the theme of the psychological stress of social workers, and the ways of coping with it are included as well. The main mental hygiene resources are fundamental and "superstructural" (the core of the social work) which are necessary for coping with the psychological stress. The thesis demonstrates the importance of cooperation of the three mainstays that are responsible for promoting and formation of the required position for the mental hygiene in social work - meant for employers, educators, and social workers as well. All these mainstays participate in enhancing the quality of social work. The lack of high-quality and appropriate mental hygiene in this profession thwarts the realization of first-rate social work. However, as this thesis outlines, it depends mainly on the social worker whether he or she can use the potential of the mental hygiene resources effectively or not.

This dissertation was focused on burnout syndrome among the staff of direct service care. The degree of burnout was estimated using Copenhagen Burnout Inventory questionnaire which was completed by the respondents from six Prague homes for seniors. The burnout incidence in this group was 30-45 %, whereas it was only 18-32 % among Czech Army employees who were studied for comparison. The staff of direct service care had significantly higher degree of personal, work-related, client-related and total burnout than army employees. Further aim was to verify whether supervision leads to lowered incidence of burnout symptoms. However, this study did not reveal any improvement of burnout degree in homes for seniors in which supervision was installed. When searching for most frequent reasons of profession change among the staff of direct service care, it was demonstrated that respondents with higher burnout degree were looking especially for less stressing work. Practice length was only of borderline importance for the severity of burnout syndrome, while age or education had no significant influence on this syndrome among the staff of direct service care. In conclusion, this study confirmed the importance of respondent relation to their job, which was inversely proportional to their burnout degree. The respondents looking for less stressing work had higher degree of burnout than those who searched for other qualities of their future job. This important difference was demonstrated in all groups examined. On the contrary, those who found their realization in their work were less burned out than those who did not consider work as their mission. These findings are in agreement with the idea that the pronounced job engagement represents a definite protection against work exhaustion and burnout.

Text in Afrikaans / Die studie fokus op die effek van krisiswerk op die helper in terme van stres, die uitbrandingsindroom en posttraumatiese stresversteuring (PTSV). Salutogeniese konstrukte as moderatorveranderlikes in die stres-siekte-verhouding word ook ondersoek. 'n Beskikbaarheidsteekproef van 52 ambulansmanne en 52 kontrolegroepwerkers is verkry. Biografiese, koherensie-, uitbrandings-, PTSV- en stresvraelyste is ingevul en statisties verwerk. Resultate dui daarop dat ambulansmanne hul werk as buitengewoon stresvol beleef en dat meer ambulansmanne diagnoseerbare PTSV vertoon. Daar blyk geen verskil tussen die twee groepe te wees nie met betrekking tot die voorkoms van uitbranding en streservaring. 'n Negatiewe verband tussen koherensiebelewing en die voorkoms van stressimptome en uitbranding is verkry. Ambulansmanne het 'n buitengewoon stresvolle werk en vertoon meer simptome van stresversteurings as mense in ander beroepe. Aanbevelings word gedoen oor hoe om die negatiewe konsekwensies van stres te verminder. / The study focuses on the effect of crisis work on the assistant in terms of stress, the burnout syndrome and post-traumatic stress disorder (PTSD). Salutogenic constructs as moderator variables in the stress-illness relationship are also investigated. An availability sample of 52 ambulancemen and 52 control group workers was obtained. Biographic, coherence, burnout, PTSD and stress questionnaires were completed and statistically processed. Results indicate that ambulancemen experience their work as exceptionally stressful and that more Ambulancemen display diagnosable PTSD. There appears to be no difference between the two groups in respect of the incidence of burnout and experience of stress. A negative connection between the experience of coherence and the incidence of stress symptoms and burnout was obtained. Ambulancemen have an exceptionally stressful job and display more symptoms of stress disorders. Recommendations are made on how to reduce the negative consequences of stress. / Industrial and Organisational Psychology / M. Com. (Bedryfsielkunde)