Submitted by Nadir Basilio (nadirsb@uninove.br) on 2017-09-13T16:51:33Z No. of bitstreams: 1 Elisabete Felix Farias.pdf: 1826027 bytes, checksum: a1fd55d13a48fcca2a341814932d233d (MD5) / Made available in DSpace on 2017-09-13T16:51:33Z (GMT). No. of bitstreams: 1 Elisabete Felix Farias.pdf: 1826027 bytes, checksum: a1fd55d13a48fcca2a341814932d233d (MD5) Previous issue date: 2017-02-06 / The illness and its relation to the lack of attendance or presence at work has been the focus of several studies, representing a reality that generates high costs for both public and private institutions, and especially for the worker. The objective of this study was to evaluate the correlation between quality of life in the work of managers of a federal judicial institution, presenteeism and Burnout Syndrome, work - related disorder related to absenteeism, early retirements and low productivity. This is a descriptive-exploratory case study, cross-sectional, under a quantitative evaluation, adopting multivariate statistics for data analysis. The following instruments were used: a questionnaire containing data on the sociodemographic profile and the professional profile; The QVP-35 questionnaire, to evaluate the quality of life at work; The MBI-GS inventory, to determine the occurrence of Burnout Syndrome; The SPS-6 scale, for the analysis of presenteeism. The data presented by 47 department managers of a Federal Judicial Institution, based in the city of São Paulo, were analyzed by means of Analysis of Variance (ANOVA), seeking to correlate the component dimensions of each of the questionnaires applied. It was observed that, in relation to the sociodemographic and professional profiles of the respondents, the relevant variable in relation to the presence or absence of Burnout Syndrome was schooling. Similarly, of the analyzed dimensions of QVP-35 versus Burnout Syndrome, the main associations were found with the variable "Work Related Discomfort". Among the significant correlations obtained between Burnout Syndrome and presenteeism, Emotional Exhaustion was evidenced as a preponderant element. The contributions of the research allowed providing important subsidies for the Administration of the Court, aiming at facing the problems identified and the formulation of quality of life policies at work with a preventive bias of health problems in the institutional scope. From the academic point of view, the research made it possible to advance in the consolidation of the approach to quality of life at work, presenteeism and Burnout Syndrome and to establish indications for new studies. / O adoecimento e sua relação com a falta de assiduidade ou presença no trabalho tem sido foco de diversos estudos, representando uma realidade que gera altos custos para as instituições tanto públicas quanto privadas e, principalmente, para o trabalhador. Diante disso, este estudo teve por objetivo avaliar a correlação entre qualidade de vida no trabalho de gestores de uma instituição judiciária federal, presenteísmo e Síndrome de Burnout, transtorno gerado em situação de trabalho e relacionado ao absenteísmo, aposentadorias precoces e baixa produtividade. Trata-se de um estudo de caso de caráter descritivo-exploratório, de corte transversal, sob uma avaliação quantitativa, adotando-se a estatística multivariada para análise dos dados. Foram utilizados os seguintes instrumentos: questionário contendo dados do perfil sociodemográfico e do perfil profissional; o questionário QVP-35, para avaliação da qualidade de vida no trabalho; o inventário MBI-GS, para determinar a ocorrência da Síndrome de Burnout; a escala SPS-6, para análise do presenteísmo. Procedeu-se ao exame dos dados apresentados por 47 gestores de departamentos de uma Instituição Judiciária Federal, sediada na cidade de São Paulo, por meio de Análise de variância (ANOVA), buscando correlacionar as dimensões componentes de cada um dos questionários aplicados. Observou-se que, em relação aos perfis sociodemográfico e profissional dos respondentes, a variável relevante em relação à presença ou não de Síndrome de Burnout foi a escolaridade. De modo similar, das dimensões analisadas do QVP-35 frente à Síndrome de Burnout, as principais associações foram encontradas com a variável “Desconforto Relacionado ao Trabalho”. Dentre as correlações significativas obtidas entre a Síndrome de Burnout e o presenteísmo, evidenciou-se a Exaustão Emocional como elemento preponderante. Os aportes da pesquisa permitiram fornecer subsídios importantes para a Administração do Tribunal, visando ao enfrentamento dos problemas constatados e à formulação de políticas de qualidade de vida no trabalho com viés preventivo dos agravos à saúde no âmbito institucional. Do ponto de vista acadêmico, a pesquisa possibilitou tanto avançar na consolidação da abordagem da qualidade de vida no trabalho, presenteísmo e Síndrome de Burnout quanto estabelecer indicações para novos estudos.

Introduction: Burnout syndrome is a topical issue in the world and in the Czech Republic, not only in the healt sector. The diploma thesis is focused on finding the conection between burnout syndrome and sexuality of general nurses in emergency care. I chose the topic for my diploma thesis because it is close to me and I work in emergency care myself. In addition, the topic is not very well explored, and the research data will contribute to an international study examining the imapct od burnout syndrome on human health. This study in the Czech Republic is under the guidance of PhDr. Šárky Dynákové, Ph.D. and doc. PhDr. Jana Kožnara, CSc. Methodology: Data collection for research was conducted using two anonymous questionnaires. The first questionnaire focused on burnout syndrome using the Czech version of the Shirom-Melamed scale (Shirom, Melamed, 2006 In Ptáček, 2013). The second questionnaire examined the sexual function of a woman according to Mellan in Kratochvíl, S. (1999). The research sample consisted of general nurses working in emergency care at a teaching hospital. Results: The impact of burnout syndrome has been demonstrated by research in sexual desire (H1), self-assessment as a sexual partner (H2), and mood before sexual intercourse (H4). The results show that the area that achieved...

The diploma thesis focuses on the concept of social work in the social and legal protection of children and social workers perception of the prestige this profession. The diploma thesis defines terms such as self-worth, self-realization, motivation and prestige, while the emphasis is mainly on meeting expectations that were formed before studying at university, or higher professional school. The work also focuses on the professional and systemic limits that social workers at OSPOD encounter, but also on the assumptions that are an integral part of the professional performance of social work at OSPOD. The empirical part of the thesis is focused on qualitative research, where semi-structured interviews were used and the respondents were selected on the basis of the reference selection. This thesis also looks into the problem and identification of critical areas, which are connected with the performance of social work on OSPOD, mainly in the context of perception of prestige of this profession.

(in English): The diploma thesis is about burnout syndrome and the influence of supervision on workers of Low-threshold facilities for children and the youth. It is divided into theoretical and empirical part. The theoretical part is about burnout syndrome, supervision, low-threshold facilities for children and the youth and workers of these facilities. The empirical part contains the aim of the paper and the research design, interpretation of the results of the research and discussion and limits of the research. The aim of the research of the diploma thesis is to focus on low- threshold facilities for children and the youth workers, their activity in these facilities, the level of exposition to the burnout syndrome and their perception of supervision. The quantitative research was carried out in the form of an online questionnaire, which was sent by email to low- threshold facilities for children and youth's workers in Prague.

El objetivo de esta investigación es analizar la relación entre el síndrome de burnout y la autoeficacia general en una muestra de profesionales de salud en el ámbito deportivo. El método utilizado fue un estudio transversal del tipo descriptivo correlacional. La muestra estuvo constituida por un total de 50 profesionales de salud tales como psicólogos, nutricionistas y fisioterapeutas (28 hombres y 22 mujeres). Se utilizaron el Inventario de Burnout de Maslach y la Escala de Autoeficacia General de Baessler y Schwarzer. Para el análisis descriptivo se utilizaron medidas de tendencia central. Se empleó la prueba Rho de Spearman para el análisis de correlaciones entre la autoeficacia y las dimensiones del síndrome de burnout y para el análisis inferencial se utilizaron la U de Mann Whitney y Kruskal-Wallis. Los resultados indicaron una correlación negativa y estadísticamente significativa de la autoeficacia con la dimensión despersonalización; (Rho=-.464), mientras que se mantuvo una correlación positiva con la dimensión realización personal (Rho=.384). Además, se demostró que existían diferencias estadísticamente significativas entre la cantidad de horas de trabajo y las dimensiones cansancio emocional y realización personal. Finalmente, se evidenció que no existen diferencias estadísticamente significativas entre la variable sexo y las dimensiones de burnout. / The objective of this research is to analyze the relationship between burnout syndrome and general self-efficacy in a sample of health professionals in the sports field. The method used was a cross-sectional study of the descriptive correlational type. The sample consisted of a total of 50 health professionals such as psychologists, nutritionists, and physical therapists (28 men and 22 women). The Maslach Burnout Inventory and the Baessler and Schwarzer General Self-Efficacy Scale were used. For the descriptive analysis, measures of central tendency were used. Spearman's Rho test was used for the analysis of correlations between self-efficacy and the dimensions of burnout syndrome, and the Mann Whitney and Kruskal-Wallis U were used for inferential analysis. The results indicated a statistically significant negative correlation of self-efficacy with the depersonalization dimension (Rho=-.464); while a positive correlation was maintained with the personal fulfillment dimension (Rho=.384). In addition, it was shown that there were statistically significant differences between the number of working hours and the dimensions of emotional exhaustion and personal fulfillment. Finally, it was evidenced that there are no statistically significant differences between the sex variable and the burnout dimensions. / Tesis

Previous research suggests that healthcare managers can experience stress ofconscience, which has a relationship with burnout syndrome. The aim of this studywas to examine the perceived degree of stress of conscience of first-line managersand middle managers within the healthcare in Dalarna and if the degree of stress ofconscience were reduced the further away from the core business the manager isworking. A cross-sectional survey was conducted with comparative andcorrelation-design to enable an independent t-test and to compare the mean valuefor first- and middle managers. The results showed that first-line managers rated amean value of 57 points for stress of conscience and demands and expectation ofothers caused the most troubled conscience. The results for middle managersshowed a mean value of 35,7 points for stress of conscience and the cause fortroubled conscience was others' expectations. The perceived degree of stress ofconscience was higher for first-line managers than for middle managers but notsignificant and therefore is the closeness to the core business not a sufficient factorto draw any conclusions. / Forskning indikerar på att chefer inom vård och omsorg kan upplevasamvetsstress, vilket har ett samband med utmattningssyndrom. Syftet med studienvar att undersöka den upplevda graden av samvetsstress hos första och andralinjens chefer inom vård och omsorg i Dalarnas län samt om graden avsamvetsstress minskar desto längre bort från den operativa verksamheten chefenarbetar. En tvärsnittsstudie genomfördes med enkätutskick, där designen var enkombination mellan komparativ design och korrelationsdesign för att möjliggöraett independent t-test och jämföra medelvärdet av samvetsstress hos första ochandra linjens chefer. Resultatet av denna studie visar medelvärde 57 poäng församvetsstress hos första linjens chefer där krav och andras förväntningar orsakadehögst grad av dåligt samvete. Resultatet för andra linjens chefer visar medelvärdet35,7 poäng för samvetsstress där orsaken till dåligt samvete främst var andrasförväntningar. Graden av samvetsstress är högre hos första linjens chefer än andralinjens chefer men skillnaden är inte signifikant och därmed utgör inte denoperativa närheten tillräcklig påverkan på graden av samvetsstress hos chefer inomvård och omsorg i Dalarnas län för att dra en slutsats.

Shirom y Melamed (2006) proponen una forma de medir el burnout basados en la teoría de conservación de los recursos (COR). El objetivo fue determinar las propiedades psicométricas de la escala Shirom - Melamed Burnout Measure (SMBM). La muestra se obtuvo mediante el muestreo no probabilístico, de tipo intencional por conveniencia, compuesta por 289 policías peruanos en servicio de ambos sexos entre los 20 a 61 años. Se realizó el análisis factorial exploratorio que confirmó la estructura original de tres factores (30.90%, 16.60% y 13.30% de varianza explicada) y cargas factoriales superiores a .30. Asimismo, se encontró una adecuada consistencia interna para las tres dimensiones. El factor fatiga física (ω = .88) y agotamiento emocional (ω = .82) obtuvieron alta consistencia interna mientras que el factor cansancio cognitivo (ω ≥ .65) obtuvo un puntaje aceptable. El SMBM cuenta con las propiedades psicométricas necesarias para considerarla una medida válida y confiable al usarla como instrumento de medición del burnout en futuras investigaciones. / Shirom & Melamed (2006) propose a way to gauge the burnout based on the Resource Conservation Theory (COR). The research objective is to establish “Shirom-Melamed Burnout Measure (SMBM)” psychometric properties. The sample size was composed by 289 both sexes peruvian policemen between 20 and 61 years old. The exploratory factor analysis was made confirming the three factors original structure, getting as a result factor loads higher than 30 (30.90%, 16.60% y 13.30%). Besides, Internal Consistency Coefficients calculated were acceptable for all three dimensions. Physical fatigue factor (ω =.88) and emotional exhaustion (ω =.82) got high internal consistency, while cognitive fatigue factor (ω ≥.65) got just an acceptable score. SMBM has the necessary psychometric properties to be considered valid and reliable as a Burnout measuring instrument on future investigations. / Tesis

N. Riethof - Burnout syndrome in Health Care Professionals ABSTRACT Burnout syndrome is a state of total exhaustion related to work condi- tions and prolonged stress. While initial phases of burnout resemble stress symptoms, final phases of burnout are characterized by feelings of hopelessness, loss of meaning and desperation that have similar qual- ities as depression as well as existential vacuum described by Frankl in his logotherapy. In addition, the burnout syndrome involves stages in which people detach from their emotions and feelings as a defense mechanism against stress and have decreased ability to experience their own feelings and emotional states. Burnout usually begins with feelings of enthusiasm and idealized visualizations and it is in contrast with sub- sequent disillusionment, disappointment experienced later. After decades of burnout research, there is still a need for better def- inition of this condition including more precise diagnostic criteria and internationally recognized measurement tools, especially within health care system where the risks of unrecognized and untreated burnout are high. This study is focused on examination of potential causes of burn- out and relationships of burnout symptoms with certain personality traits, defense mechanisms and coping reactions including...

Bakgrund: Sjuksköterskeyrket är ett utsatt yrke där stress är vanligt förekommande. Om sjuksköterskan utsätts för långvarig stress kan det leda till utbrändhet och sjukskrivningar enligt Socialstyrelsen (2017). Det är väsentligt att undersöka vilka bakomliggande orsaker sjuksköterskor upplever vara anledningen till deras psykiska ohälsa och vilka konsekvenser det kan leda till både för sjuksköterskorna och omgivningen. Syfte: Syftet med litteraturstudien var att belysa sjuksköterskors upplevelser av arbetsrelaterad egenrapporterad psykisk ohälsa. Metod: En litteraturstudie som baserades på tio kvalitativa artiklar. Databaserna som användes var Cinahl och Pubmed. Samtliga artiklar kvalitetsgranskades med SBU:s kvalitetsgranskningsmall och dataanalysen utfördes med Popenoe m.fl. dataanalysmetod. Resultat: Resultatet som framkommer är att sjuksköterskorna är utsatta för hög arbetsbelastning, underbemanning och organisatoriska problem. Sammanställningen av artiklarna gav tre huvudkategorier som bakomliggande orsaker till sjuksköterskors arbetsrelaterade psykiska ohälsa. Dessa bakomliggande faktorer presenteras i följande huvudkategorier: Brister i organisationen, Höga förväntningar på sjuksköterskor och Svåra situationer i arbetet. Utifrån dessa uppkom även följande underkategorier: Bristande ledarskap, Hög arbetsbelastning, Stress på arbetsplatsen, Underbemanning, Traumatiska och komplexa patientfall samt Utanförskap på arbetsplatsen. Konklusion: Sjuksköterskan upplever arbetsrelaterad psykisk ohälsa främst på grund av organisatoriska faktorer, traumatiska patientfall samt kollegiala problem på arbetsplatsen. Arbetsrelaterad psykisk ohälsa kan påverka sjuksköterskors kvalitet på arbetet. Sjuksköterskor upplevde även höga krav från omgivningen, vilket skapade en upplevelse av negativ stress både i arbetet och privat. / Background: Being a nurse is a vulnerable profession where stress is common. If a nurse is exposed to prolonged stress, it can lead to burnout and sick leave for nurses, according to the National Board of Health and Welfare (2017). It is essential to investigate the underlying causes that nurses perceive as reasons for their mental health problems and the consequences it can have for both nurses and their surroundings. Objective: The purpose of the literature review was to shed light on nurses' experiences of work-related self-reported mental illness. Method: The literature study is based on ten qualitative articles. The databases used were CINAHL and PubMed. All articles were quality assessed using the Swedish Agency for Health Technology Assessment, and Assessment of Social Services (SBU) quality assessment tool. Data analysis was conducted using Popenoe et al.'s data analysis method. Results: The results reveal that nurses are exposed to high workloads, understaffing, and organizational problems. The compilation of the articles yielded three main categories as underlying causes of nurses' work-related mental health problems. These underlying factors are presented in the following main categories: Organizational deficiencies, High expectations on nurses and Difficult situations at work. Based on these, the following subcategories also emerged: Deficient leadership, High workloads, Workplace stress, Understaffing, Traumatic and complex patient cases and Workplace exclusion. Conclusion: Nurses primarily experience work-related mental health problems due to organizational factors, traumatic patient cases, and collegial issues in the workplace. Work- related mental health problems can affect nurses' work quality. Nurses also experience high demands from their environment, which creates a perception of negative stress both at work and in their personal lives.

Объект исследования: программисты с различным уровнем эмоционального выгорания. Предмет исследования: эмоциональное выгорание у программистов в контексте ценностно-смысловой сферы личности. Магистерская диссертация состоит из введения, двух глав, заключения, списка литературы (53 источника, из которых 12 на иностранном языке) и приложений. Объем магистерской диссертации составляет 79 страниц, на которых размещены 4 рисунка и 7 таблиц. Во введении раскрываются актуальность и проблемы исследования, ставятся цель и задачи исследования, определяются объект и предмет исследования, формулируются гипотеза, указываются методы и эмпирическая база, а также этапы проведения исследования, научная новизна, значимость работы. Первая глава включает в себя обзор иностранной и отечественной литературы по темам исследования. Выводы по первой главе представляют собой итоги по изучению теоретического материала. Вторая глава посвящена эмпирической части исследования. В ней представлено описание методик и методов проведенного исследования и результатов, полученных по всем использованным методикам: «Диагностика эмоционального выгорания личности» (В.В. Бойко), «Диагностика профессионального выгорания» (К. Маслач, С. Джексон, в адаптации Н.Е. Водопьяновой), «Ценностные ориентации» (М. Рокич, в адаптации А. Гоштаутаса, А.А. Семенова и В.А. Ядова), «Тест смысложизненных ориентаций» (Д.А. Леонтьев). Также в главе представлены описательная статистика, сравнительный и корреляционный анализ результатов исследования. Выводы по второй главе включают в себя основные результаты эмпирического исследования. В заключении в обобщенном виде изложены результаты теоретической и эмпирической частей работы, а также выводы по выдвинутым гипотезам, обоснована практическая значимость исследования и описаны возможные перспективы дальнейшей разработки данной проблематики. / Object of research: programmers with varying levels of burnout. Subject of the research: emotional burnout among programmers in the context of the value-semantic sphere of the individual. The master's thesis consists of an introduction, two chapters, a conclusion, a list of references (53 sources, 12 of which are in a foreign language) and appendices. The volume of the master's thesis is 79 pages, which contain 4 figures and 7 tables. The introduction reveals the relevance and problems of the research, sets the goal and objectives of the research, defines the object and subject of the research, formulates a hypothesis, specifies the methods and empirical base, theoretical and practical significance of the work. The first chapter includes a review of foreign and domestic literature on the research topics The conclusions of the first chapter are the results of the study of the theoretical material. The second chapter is devoted to the empirical part of the study. It describes the methods and methods of the study and the results obtained by all the methods used. Diagnostics of emotional burnout of personality" (V.V. Boyko), "Diagnostics of professional burnout" (K. Maslach, S. Jackson, in the adaptation of N.E. Vodopyanova), "Value orientations" (M. Rokich, adapted by A. Goshtautas, A.A. Semenov and V.A. Yadova), "Test of life-meaning orientations" (DA Leontiev). The chapter also presents: descriptive statistics, comparative and correlation analysis of the results of the study. The conclusions of chapter 2 include the main results of the empirical study. In the conclusion, in a generalized form, the results of the theoretical and empirical parts of the work are presented, as well as conclusions on the hypotheses put forward, the practical significance of the study is substantiated and possible prospects for the further development of this problem are described.