A complexidade do ambiente competitivo obriga as organizações empregar métodos cada vez mais sofisticados para trabalhar com sua estratégia corporativa. Uma das ferramentas discutidas academicamente e no meio corporativo, relacionada a gerir a estratégia empresarial, é o Balanced Scorecard, que possui, entre seus componentes, o Mapa Estratégico. Este estudo aborda a aplicação do método de Análise e Estruturação de Modelos (AEM), metodologia que lida essencialmente com temas complexos, na construção de Mapas Estratégicos. Os objetivos desta pesquisa consistem em entender se o resultado da aplicação da AEM contribui para a construção de Mapas Estratégicos, se este método colabora para uma maior participação das pessoas e se aprimora o processo de construção de um Mapa Estratégico. Foi realizada uma pesquisa experimental com uma amostra por conveniência de 110 alunos de pós-graduação de escolas de São Paulo, que participaram de um exercício de construção de Mapa Estratégico baseado em um caso real de uma empresa de gerenciamento de projetos de engenharia. Os grupos experimentais adotaram a AEM para construir seus mapas, enquanto que os grupos de controle construíram seus mapas no papel. Analisando os mapas construídos pelos grupos, como resultado apurou-se que o uso da AEM propiciou uma explicitação maior e mais abrangente das relações de causa e efeito existentes entre os diferentes objetivos estratégicos da empresa estudada. Já em termos das opiniões registradas nos questionários, a comparação entre os dois grupos trouxe apontamentos que evidenciam um processo mais estruturado, com a participação de cada integrante do grupo melhor distribuída, na construção dos mapas estratégicos dos grupos experimentais. Por outro lado, o grupo de controle foi mais enfático em destacar a aprendizagem de seus integrantes em relação à estratégia contida no caso e à concordância com o resultado do exercício, após construir seus mapas estratégicos no papel, apesar de o grupo experimental mostrar opiniões positivas sobre estes elementos também. Esta diferença de opiniões a favor do grupo de controle pode ter sido causada pelas melhorias que o software da metodologia AEM deveria passar na opinião dos respondentes, que, ainda assim, em sua totalidade, avaliaram positivamente o uso da ferramenta no exercício, como apoio à construção de Mapas Estratégicos. Por estes resultados, entende-se que existem evidências que apontam valer a pena utilizar a AEM nesta função, especialmente se seu software for aprimorado, tornando-se assim uma opção interessante para o apoio ao gerenciamento de estratégias empresariais por meio da construção de Mapas Estratégicos. / The complexity of the competitive environment requires organizations to adopt increasingly sophisticated methods to work with their competitive strategy. Among the tools discussed in both the academic world and the corporate milieu, is the Balanced Scorecard, which in turn has the Strategy Map among its components. This study approaches the application of the method of Interpretive Structural Modeling Structuring (ISM), a methodology essentially devoted to complex subjects, to the construction of Strategy Maps. This research aims at the following points: whether the employment of ISM could contribute to the construction of Strategy Maps; whether this method plays a role in making more people to participate; and whether it improves the process of construction of a Strategy Map. An experimental research has been conducted, with a convenience sample of 110 graduate students from business schools in the city of São Paulo who took part in an exercise of Strategy Map construction based on a real case of an engineering project management enterprise. The experimental groups employed the ISM to construct their maps, whereas the control group constructed their maps on paper. The ensuing comparison of the maps thus produced would show that applying the ISM allows for a greater and more comprehensive explanation of the causeeffect relations existing among the different strategy objectives of the company under study. As for the opinions recorded in the questionnaires, the comparison has provided evidence of a more structured process, with a better distributed individual participation within each group in the construction of strategy maps by the experimental groups. On the other hand, the control group has shown a deeper learning by its members in relation to both the strategy contained in the case and the agreement regarding the results of the exercise after constructing its strategy maps on paper, even though the experimental group has shown positive opinions regarding these elements as well. This difference in favor of the control group may have been caused by the improvements the ISM methodology software should have undergone, in the opinion of the respondents, all of whom, however, positively evaluated the tool in support to the construction of Strategy Maps during the exercise. Such results provide evidence that it is worthwhile to use the ISM in that function, especially if the software is improved, thus offering an interesting alternative for the support to the management of business strategies by means of the construction of Strategy Maps.

A complexidade do ambiente competitivo obriga as organizações empregar métodos cada vez mais sofisticados para trabalhar com sua estratégia corporativa. Uma das ferramentas discutidas academicamente e no meio corporativo, relacionada a gerir a estratégia empresarial, é o Balanced Scorecard, que possui, entre seus componentes, o Mapa Estratégico. Este estudo aborda a aplicação do método de Análise e Estruturação de Modelos (AEM), metodologia que lida essencialmente com temas complexos, na construção de Mapas Estratégicos. Os objetivos desta pesquisa consistem em entender se o resultado da aplicação da AEM contribui para a construção de Mapas Estratégicos, se este método colabora para uma maior participação das pessoas e se aprimora o processo de construção de um Mapa Estratégico. Foi realizada uma pesquisa experimental com uma amostra por conveniência de 110 alunos de pós-graduação de escolas de São Paulo, que participaram de um exercício de construção de Mapa Estratégico baseado em um caso real de uma empresa de gerenciamento de projetos de engenharia. Os grupos experimentais adotaram a AEM para construir seus mapas, enquanto que os grupos de controle construíram seus mapas no papel. Analisando os mapas construídos pelos grupos, como resultado apurou-se que o uso da AEM propiciou uma explicitação maior e mais abrangente das relações de causa e efeito existentes entre os diferentes objetivos estratégicos da empresa estudada. Já em termos das opiniões registradas nos questionários, a comparação entre os dois grupos trouxe apontamentos que evidenciam um processo mais estruturado, com a participação de cada integrante do grupo melhor distribuída, na construção dos mapas estratégicos dos grupos experimentais. Por outro lado, o grupo de controle foi mais enfático em destacar a aprendizagem de seus integrantes em relação à estratégia contida no caso e à concordância com o resultado do exercício, após construir seus mapas estratégicos no papel, apesar de o grupo experimental mostrar opiniões positivas sobre estes elementos também. Esta diferença de opiniões a favor do grupo de controle pode ter sido causada pelas melhorias que o software da metodologia AEM deveria passar na opinião dos respondentes, que, ainda assim, em sua totalidade, avaliaram positivamente o uso da ferramenta no exercício, como apoio à construção de Mapas Estratégicos. Por estes resultados, entende-se que existem evidências que apontam valer a pena utilizar a AEM nesta função, especialmente se seu software for aprimorado, tornando-se assim uma opção interessante para o apoio ao gerenciamento de estratégias empresariais por meio da construção de Mapas Estratégicos. / The complexity of the competitive environment requires organizations to adopt increasingly sophisticated methods to work with their competitive strategy. Among the tools discussed in both the academic world and the corporate milieu, is the Balanced Scorecard, which in turn has the Strategy Map among its components. This study approaches the application of the method of Interpretive Structural Modeling Structuring (ISM), a methodology essentially devoted to complex subjects, to the construction of Strategy Maps. This research aims at the following points: whether the employment of ISM could contribute to the construction of Strategy Maps; whether this method plays a role in making more people to participate; and whether it improves the process of construction of a Strategy Map. An experimental research has been conducted, with a convenience sample of 110 graduate students from business schools in the city of São Paulo who took part in an exercise of Strategy Map construction based on a real case of an engineering project management enterprise. The experimental groups employed the ISM to construct their maps, whereas the control group constructed their maps on paper. The ensuing comparison of the maps thus produced would show that applying the ISM allows for a greater and more comprehensive explanation of the causeeffect relations existing among the different strategy objectives of the company under study. As for the opinions recorded in the questionnaires, the comparison has provided evidence of a more structured process, with a better distributed individual participation within each group in the construction of strategy maps by the experimental groups. On the other hand, the control group has shown a deeper learning by its members in relation to both the strategy contained in the case and the agreement regarding the results of the exercise after constructing its strategy maps on paper, even though the experimental group has shown positive opinions regarding these elements as well. This difference in favor of the control group may have been caused by the improvements the ISM methodology software should have undergone, in the opinion of the respondents, all of whom, however, positively evaluated the tool in support to the construction of Strategy Maps during the exercise. Such results provide evidence that it is worthwhile to use the ISM in that function, especially if the software is improved, thus offering an interesting alternative for the support to the management of business strategies by means of the construction of Strategy Maps.

The objective of this thesis is to provide theoretical and empirical insights on the subject of group communication and perceived performance within work teams. The theoretical section provides a definition and outlines the importance of work teams, it references selected psychological aspects and factors. This study details aspects of communication and performance in the context of work teams. It reveals opportunities to increase performance in the subject of learning teams, especially, where communication is its foundation. In addition, this thesis describes and interconnects new knowledge regarding the possibilities of improving performance, whilst exploring the relationship between communication and performance. At the same time, it presents an overview of the approaches and methods of measuring these aspects. The empirical section details the various the relationships of various communication parameters and the perceived performance within teams. The empirical section is devoted to the study of relations of communication parameters and perceived performance in teams. It is a built-in measuring tool for measuring three team constructs: group communication, team-member exchange quality and perceived performance. It provides analysis of psychometric properties, reliability and constructive...

The master thesis deals with the conscious influence of target groups on the personality of the social worker. The theoretic part talks about the defining the personality of the social woker, about the profession of social work and about target groups. Everything is linked with the topic of social-psychological influence about which talks research part f the thesis. The basis of the thesis is the social worker and target groups (clients) who consciously act on his personality.

Made available in DSpace on 2016-06-02T19:50:19Z (GMT). No. of bitstreams: 1 TeseISR.pdf: 1195618 bytes, checksum: 43934c27c41448f49a0ac3cb8c0b9cb2 (MD5) Previous issue date: 2004-12-13 / Universidade Federal de Sao Carlos / This thesis is concerned to the structure of a productive and organizational arrangement the mini-factory (MF) and its related concepts. A local subsidiary of an electronics multinational corporation was analysed, considering the main characteristics of the mini-factory. The thesis analysed the initial project for the mini-factory, its planning and implementation, the main changes and adaptations along the years, and the way that the mini-factory concept is used more recently by the company. The thesis also analysed the mini-factory impacts and contributions for the work groups and the qualification processes, focusing both people and organization. A case study research was developed, including interviews and data research, considering three distinctive periods of study. The variety of data collected supported the analysis of several important characteristics of the company and the way it works. The main results of this thesis show that the arrangement studied, called mini-factory by the company, is, actually, a new hybrid productive and organizational arrangement, that integrates characteristics of the mini-factory original concept with the related concepts. The results indicate that the adaptation processes, made during the years by the company, developed an arrangement different from those described by the other companies and even by the literature. These identified characteristics had been crucial for the good results achieved by the company and, nowadays, it is considered an example for the other subsidiaries of this multinational corporation. / A tese aborda a estrutura e o funcionamento de um arranjo produtivo e organizacional denominado de mini - fábrica (MF), estudando para isso as principais características presentes no planejamento, na implantação e na utilização das minifábricas nos dias atuais, em uma unidade de um grande grupo multinacional do setor eletroeletrônico. Buscou-se compreender a proposta inicial de mini-fábricas, como elas foram implantadas, quais as principais modificações e adaptações que foram realizadas ao longo dos anos, como o conceito estava sendo empregado mais recentemente, e quais os principais impactos e contribuições desse arranjo produtivo e organizacional para a organização e para as pessoas envolvidas nesse processo. A análise foi desenvolvida a partir de um estudo de caso na unidade, em que foram realizadas as entrevistas e coletados dados em três momentos distintos, obtendo-se um vasto material que permitiu observar e analisar diversas características importantes presentes no cotidiano da unidade. Os resultados mostraram que o arranjo denominado pela empresa de minifábrica pode ser considerado como um novo arranjo produtivo e organizacional híbrido, que concilia as características do conceito mini-fábricas com as de outros conceitos também utilizados pela unidade.No decorrer dos anos, as adaptações e as mudanças realizadas pela unidade fizeram que esse arranjo apresentasse aspectos diferentes dos empregados em outras empresas e dos descritos pela literatura. Essas características presentes nas mini-fábricas são fundamentais para os bons resultados obtidos pela empresa, e se tornaram um exemplo para as outras unidades do grupo.

This thesis deals with an implementation of a new public policy tool - child care in the children's group - particularly it examines its origin, evolution and the reasons for its implementation. As the "Children's Group Act" became a new form of the childcare (in the Czech Republic), my participation in the legislation process of the bill adoption served as a motivation for the topic selection of this thesis. The opening part introduces the topic, specifically it studies the past and the present childcare system within the current area of the Czech Republic. Further it acquaints us with tools and remedies allowing for a greater harmonization of a family and work life of parents of infants. In other words, there are discussed theoretical concepts of a private work life harmonization of parents and concepts of equal opportunities of women and men. Moreover, the thesis introduces participants who were entering the negotiation and the adoption processes of the bill in question, either directly or indirectly. The aim of the thesis is to present a case study that would characterize both, the adoption process of the bill and the participants' determination of the final form of the act.

I dagens värld har samhället blivit beroende av teknik och de flesta yrken använder teknik iolika konstellationer. Med alltmer teknisk utveckling har kompetenskraven och arbetsmetoderna förändrats. Det som tidigare upplevdes som ett ingenjörsmässigt sätt att arbeta har nu blivit ett allmänt sätt att arbeta. Det vill säga - att arbeta i grupper och projekt är sättet att arbeta för de flesta yrken. I en teambaserad miljö behövs förutom utvecklad teknisk kompetens även icke-tekniska (mjuka) färdigheter, såsom interaktion och samarbete med andra människor. Teknik 1, som är en introduktionskurs till teknik i gymnasiet, kan ses som det allra första steget mot en ingenjörsutbildning som är organiserad enligt CDIO (Conceive, Design,Implement, Operate). CDIO är en modell som används i stor utsträckning inom ingenjörsutbildningen för att förbättra sättet att undervisa i teknik och för att förbättra de blivande ingenjörernas kunskaper. Ur detta perspektiv är det intressant att se om teknikundervisningsmetoderna på gymnasienivån - särskilt arbetet i grupper och projekt -utvecklar vissa förmågor och färdigheter som är gemensamma med de som beskrivs i CDIO-modellen. Denna studie kommer att hjälpa oss att bättre förstå om Skolverkets val att basera teknikundervisning med inspiration från CDIO introducerar eleverna till ett ingenjörsmässigt sätt att arbeta och de färdigheter som behövs inom ingenjörsutbildning, som bygger på CDIO-modellen. I denna studie intervjuades tre tekniklärare och sex elever på olika gymnasieskolor i Sverige för att ta reda på deras perspektiv på förmågor och färdigheter enligt ämnets syfte och examensmål som de uppfattar att de uppnår / utvecklar genom grupp- och projektarbete. Vidare studerades om det finns enighet mellan elevernas och lärarnas svar och de lärandemål som anges i CDIO-kursplanen. Resultaten av denna studie visar att det finns många likheter mellan lärandemål skrivna i CDIO-kursplanen i förhållande till de förmågor som lärare och elever nämnde att de utvecklade genom att arbeta i projekt- och grupparbete. Mestadels utvecklades färdigheter relaterade till individuell och yrkesmässig utveckling, såsom ansvarstagande, kreativ problemlösning och analytiska färdigheter, men även kommunikation, systemtänkande och samarbete, samt arbete i grupper av olika konstellationer. / In today's world, society has become dependent on technology and most professions use technology in various constellations. With increasing technical development, the competence requirements and working methods have changed. What was previously perceived as an engineer’s way of working has now become a general way of working. That is - working in groups and projects is the way to work in most professions. In a team-based environment, in addition to developed technical competence, a range of non-technical (soft) skills - such as interaction and collaboration with other people, are also required. Technology 1, which is an introductory course to technology in upper secondary schools in Sweden, can be seen as the very first step towards engineering studies - which are at the university level organized and driven according to the CDIO (Conceive, Design, Implement,Operate). CDIO is a model that is widely used in engineering education to improve the way technology is taught and to improve the quality of the workforce. From this perspective, it is interesting to see if the teaching methods of technology 1 at the upper secondary schools - especially group and project work - develop certain abilities and skills that are common to those described in the CDIO-Syllabus. This study will help us better understand whether the National Agency for Education's choice to base technology education with the inspiration from CDIO, introduces students to an engineering way of working and the skills needed for engineering studies that is based on the CDIO-concept. In this study, three technology teachers and six Technology 1 students from different upper secondary schools in Sweden were interviewed, in order to find out their perspectives on abilities and skills - according to the subject's purpose and degree goals - that they perceive that they achieve / develop through group and project work. Furthermore, it was studied whether there is agreement between the students' and the teachers' answers and the learning objectives stated in the CDIO-syllabus. The results of this study show that there are many similarities between learning objectives written in the CDIO-syllabus in relation to the abilities that teachers and students mentioned that they developed by working in project and group work. Mostly, skills related to individual and professional development were developed that include taking responsibility, creative problem solving and analytical skills, communication, systems thinking and collaboration and work in groups of different constellations are a few of them.

SAMMANFATTNING Bakgrund Elevers grupparbeten utgör en betydande del av HKK-undervisningen. Tidigare forskning kring elevers grupparbeten i allmänhet är omfattande, men forskning gällande elevers grupparbeten inom HKK är ytterst begränsad. Som utpräglat processämne är det av största vikt att eleverna ges möjlighet att träna på praktiska moment inom hem- och konsumentkunskap (HKK), för att eleverna ska kunna utveckla kunskap i handling vilket sedermera ska bedömas av undervisande lärare. Syfte Syftet med studien var att utforska lärares uppfattningar, upplevelser och erfarenheter av grupparbete i HKK. Metod Kvalitativa intervjuer genomfördes med tio HKK-lärare runtom i Sverige. Intervjuerna analyserades med stöd av kvalitativ innehållsanalys. Resultat Det mest framträdande resultatet i studien var att arbetsformen grupparbete var dominerande i såväl praktiskt som teoretiskt arbete inom HKK. Ramfaktorer påverkade, styrde och begränsade undervisningen. Samarbete, kamratlärande, trygghet och praktisk träning var främsta syften med grupparbeten inom HKK. Det sociala klimatet, elevernaskunskapsnivå och särskilda behov var de faktorer som främst togs i beaktning vid sammansättning av elevgrupper. Lärarnas arbete kring elevgruppernas varaktighet skilde sig åt. Observationer var den vanligaste bedömningsformen när elever arbetade i grupp. Bedömning av elever som arbetade i grupp upplevdes vara svårt och utmanande bland lärarna i studien. Slutsats Grupparbete som undervisningsmetod framstår som rådande kutym inom ämnet. Studien påvisade brister med denna undervisningsmetod, främst utifrån bedömningsaspekten. Med mer noggrant uttänkta strategier för varför, hur och när det vore lämpligt att använda grupparbete som undervisningsmetod anser vi att HKK-läraren har möjlighet att höja kvaliteten på såväl undervisning som bedömning. / ABSTRACT  Background Students' group work constitutes a significant part of the teaching in Home and Consumer Studies (HCS). Previous research on students 'group work in general is extensive, but research on students' group work within HCS is extremely limited. As a distinct process subject, it is of the utmost importance that students are given the opportunity to practice practical elements in HCS, so that students can develop ”knowledge in action”, which will be assessed by the teacher.  Objective The aim of the study was to explore the teachers’ perceptions and experiences regarding group work in HCS.  Method Qualitative interviews were conducted with ten teachers in HCS within Sweden. The interviews were analyzed on the basis of content analysis.  Results The most prominent result in the study was that group work was dominant in both practical and theoretical work within HCS. Framework factors influenced, controlled and limited teaching. Cooperation, peer learning, safety and practical training were the main purposes of group work within HCS. The social climate, the students' level of knowledge and special needs were the factors that were mainly taken into account when composing student groups. The teachers' work on the duration of the student groups differed. Observations were the most common form of assessment when students worked in groups. Assessment of students who worked in groups was perceived as difficult and challenging among the teachers in the study.  Conclusion Group work as a teaching method appears to be the prevailing custom within the subject. The study demonstrated shortcomings with this teaching method, mainly based on the assessment aspect. With more carefully thought out strategies for why, how and when it would be appropriate to use group work as a teaching method, we believe that the HCS teacher has the opportunity to raise the quality of both teaching and assessment.