Determinar quais os efeitos dos subsistemas componentes da estrutura organizacional na geração e disseminação do conhecimento é o objetivo principal proposto nesta pesquisa. Para isto há necessidade de entender como o conhecimento e as informações circulam dentro das organizações, quais tipos de conhecimento são estes, quais processos são utilizados para disseminação dos novos conhecimentos adquiridos, como são gerados os conhecimentos nas organizações, como a empresa está estruturada, dentre outros temas relevantes para o estudo. Com os dados gerais obtidos através da aplicação das entrevistas, foi elaborada uma análise qualitativa para detecção de correlação efetiva entre questões e variáveis. O presente estudo permitiu concluir que a Estrutura Organizacional pode ter efeito substancialmente positivo sobre a Gestão do Conhecimento, principalmente quando adotadas as práticas de trabalho com equipes multidisciplinares para resolução de problemas ou projetos de melhoria e quando coexistirem sistemas de comunicação e ambiente propícios para o desenvolvimento de uma cultura de aprendizagem e compartilhamento do conhecimento através do contato pessoal, com adequado suporte de tecnologia. / The main goal of this research is to determinate how the Organizational Design Systems can impact the generation and dissemination of knowledge. It is necessary to understand how the information and knowledge flow within the organizations, which types of knowledge are that, which processes are used to disseminate the new generated knowledge, how the knowledge is generated within the organizations and how the organization is designed, among other relevant matters. The raw data obtained through interviews were analyzed in order to detect an effective correlation between questions and variables. The current study allows the conclusion that the Organizational Design have positive effect on Knowledge Management, mainly when practices of working with multidisciplinary teams are adopted to solve problems or to develop innovation projects and when suitable communication systems and environment for the development of a learning and knowledge sharing culture through face to face contacts – supported by appropriated technology – coexist.

O tema desta dissertação consiste da aplicação de diversos métodos e sistemáticas de análise e solução de problemas, abordados no cenário da indústria metal-mecânica. O objetivo principal deste trabalho é investigar e comparar a utilização dos métodos de análise e solução de problemas aplicados no chão de fábrica de uma empresa do setor automotivo com os modelos teóricos. As análises foram realizadas comparando os modelos teóricos com os aplicados na empresa, resultando desta análise as proposições e conclusões. Complementando o objetivo principal, também foram analisados fatores organizacionais necessários ao trabalho em equipe, como a própria formação das equipes e as questões referentes à aprendizagem organizacional. Os resultados obtidos confirmam outros estudos sobre o assunto, mostrando uma lacuna entre os modelos teóricos e sua aplicação eficaz. São sugeridas propostas de melhorias para minimizar esta lacuna. / The subject of this work is the aplication of the diverse methods of problem solving, in the scene of the metal-mechanics industry. The main purpose of this work is to investigate and to compare the use of the methods of problem solving applied on the shop floor of a factory of auto parts with the theoretical models. The analyzes were carried through comparing the theoretical models with those applied in the company, resulting of this analysis proposals and conclusions. Complementing the main objective, necessary organizacionais factors to the work in team were also analyzed, as the proper formation of the teams and the referring questions to the organizacional learning. The results obtained confirm other studies on the subject, showing a gap between the theoretical models and its efficient application. Proposals of improvements are suggested to minimize this gap.

當人類邁向第三個一千年時，我們面對許許多多的危機與契機，使我們已走到了一個不得不反思傳統並尋找新未來的關鍵時刻。改變的旋風方興未艾，形成人類知識與思想的新潮流，但在新想法被接受之前，吾人必必須戰勝各種早已確信的假定，以及為大家普遍接受的知識。 　　本文主要針對主張整體觀之新物理典範的觀點，與學習型組織理論有許多契合之處作一探討。二十世紀以來，「相對論」、「量子力學」及「混沌理論」的相繼出現，突破且修正了自牛頓以來的唯物論與機械觀之基本假定，轉而逐漸朝向心物合一之整體觀與重視時間演化之生態觀的發展。九○年代將是一個學習革命的時代，「學習型組織」就像一具生命的有機體，在空前未有的複雜、混沌、變化的環境下，仍然能靈活伸展，不斷前進。而系統思考、自我超越、改善心智模式、建立共同遠景、團隊學習等五項修練的匯聚，便能釋放出組織中潛藏的巨大能量。 　　因此，本研究於第一章，說明研究動機、目的、方法與限制，及學習型組織等相關概念的界說。第二章，探究學習型組織理論之發展，首先從知識社會、全球快速變遷的環境切入，其次，論及學習型組織理論之主要內涵。第三章，論及層級型組織與學習型組織之比較，分析傳統層級型組織的特質及反功能，並詳述學習型組織的五項修練，如何能克服組織學習的障礙。第四章，運用新物理學典範的觀點，審視傳統管理典範的限制。並詳析新物理學典範所持的基本信念對新管理典範的意義與影響，以及如何創造植基於新管理典範之學習型組織。第五章，為本研究之結論，以及學習型組織理論對公共組織與公共管理的意涵，企盼藉由對學習型組織理論的探討分析，能為公共組織與管理的未來，提供一新的思考方向與互動模式。同時並提出未來相關研究之建議，期冀將來能做更進一步的探討。

<p>How can a multi project organisation use Wiki to support improvement of knowledge management and project evaluation to become a learning organisation? The main purpose of this thesis is to give management and employees a better understanding of how Wiki supports knowledge management and project evaluation. The second purpose is to illustrate possible difficulties and pit falls that comes with the implementation of Wiki based learning. The theoretical framework initiates by explaining multi project organizations, then describes Argyris and Schöns theories about organizational learning and learning organizations. The second half of the theory chapter brings up theories about important areas for a learning organization. We have used a qualitative approach to gather profound data for the study. The empirical framework presents the fallout of the interviews we had with the studied company. Our study demonstrates how Wikis can be a great support to improve knowledge management and project evaluation. A Wiki functions as a knowledge repository that integrates divisions in an organization and facilitates to take part of, document and share knowledge. The study also demonstrates that problems can occur when implementing a Wiki. This is shown by managerial resistance due to the attitude towards knowledge management and an uncertainty about quality control of a Wiki’s content. To answer this resistance the employees can suggest a demonstration where they during a period of time use Wiki to describe when it could have benefited them in the daily activities. To be follow up with a trialperiod if the outcome is successful.</p>

A lack of research surrounding the contextual factors that either facilitate or impede the progress of developing learning capabilities in organizations suggests that researchers have yet to examine such issues. Indeed, despite a plethora of information on the trust, politics, and learning constructs, researchers have yet to explore these variables in conjunction with one another. While literature regarding organizational learning has grown substantially over the last decade, studies continue to investigate a common set of established factors that support the development of this practise. This study will explore the complex relationships between trust, politics, and learning, as well as the influence on building employee commitment and reducing turnover intentions. Results from the study provide the basis for the development of an integrative framework that illustrates how contextual factors influence organizational learning capability and in turn, the effects that developing learning capability can have on other organizational processes.

A lack of research surrounding the contextual factors that either facilitate or impede the progress of developing learning capabilities in organizations suggests that researchers have yet to examine such issues. Indeed, despite a plethora of information on the trust, politics, and learning constructs, researchers have yet to explore these variables in conjunction with one another. While literature regarding organizational learning has grown substantially over the last decade, studies continue to investigate a common set of established factors that support the development of this practise. This study will explore the complex relationships between trust, politics, and learning, as well as the influence on building employee commitment and reducing turnover intentions. Results from the study provide the basis for the development of an integrative framework that illustrates how contextual factors influence organizational learning capability and in turn, the effects that developing learning capability can have on other organizational processes.

The purpose of this study is to investigate if cultural backgrounds affect how staff from Scandinavian international schools view school development. The study is based on the alternative hypothesis that cultural backgrounds affect school development. A survey was sent to seven Scandinavian international schools with questions designed to detect the views respondents have on school development based on the two most prominent school development perspectives; school improvement and school effectiveness. I investigated and analyzed respondents’ views about their own development work at their school today and what they would like it to look like. In addition, I examined what processes and standards they considered important when engaged in school development work. Also, I wanted to see if there were any differences in views depending on where the respondents had had their higher education, were born, or if years spent in Scandinavia had influenced their views. The results indicated that it is not statistically likely that respondents’ cultural backgrounds affect their views on school development. There could be many reasons for this outcome but since these have not been studied, I can only speculate. One reason could be that the majority of the respondents have spent more than ten years in Scandinavia which might have homogenized the respondents’ views on school development.  Another reason could be that the majority of the respondents come or have had their higher education in either an English speaking country or in Scandinavia.

How can a multi project organisation use Wiki to support improvement of knowledge management and project evaluation to become a learning organisation? The main purpose of this thesis is to give management and employees a better understanding of how Wiki supports knowledge management and project evaluation. The second purpose is to illustrate possible difficulties and pit falls that comes with the implementation of Wiki based learning. The theoretical framework initiates by explaining multi project organizations, then describes Argyris and Schöns theories about organizational learning and learning organizations. The second half of the theory chapter brings up theories about important areas for a learning organization. We have used a qualitative approach to gather profound data for the study. The empirical framework presents the fallout of the interviews we had with the studied company. Our study demonstrates how Wikis can be a great support to improve knowledge management and project evaluation. A Wiki functions as a knowledge repository that integrates divisions in an organization and facilitates to take part of, document and share knowledge. The study also demonstrates that problems can occur when implementing a Wiki. This is shown by managerial resistance due to the attitude towards knowledge management and an uncertainty about quality control of a Wiki’s content. To answer this resistance the employees can suggest a demonstration where they during a period of time use Wiki to describe when it could have benefited them in the daily activities. To be follow up with a trialperiod if the outcome is successful.

This study aimed to investigate the innovation practices and the factors contributing to innovativeness in Bah&ccedil / eSehir Science and Technology High School (BSTHS). The study was designed as a case study and different qualitative data collection techniques were used to collect the data. 17 participants of this study were chosen among administrators, science and mathematics teachers and 4 students. The study documented both managerial and academic innovations at the School. Besides, the factors contributing to innovativeness at BSTHS were documented. Research findings show that the BSTHS was successful in establishing a place within the Turkish Education System as a new and original education institution. The BSTHS administration is working on, based on an effective leadership, providing most suitable conditions for education and learning, and they are doing that with a participatory administration approach. Beyond that, they constructed an effective network with the support of the Bah&ccedil / eSehir University towards the development of the school in line with its targets. According to the research findings, foremost aspects that make the BSTHS innovative and original are a new curriculum, an individual-based education system, application of new technologies in education and learning processes and the establishment of the institution as a self-learning organization. It is argued that different factors (e.g., leadership, participative management, social interaction, knowledge share) are combined with quality inputs (e.g., students, staff, technology, physical infrastructure) have contributed to the creation of a culture of innovation. Hence, it is concluded that extensive physical or financial resources are not enough to accomplish innovativeness. Besides, a culture of innovation needs to be cultivated in order to accomplish innovation.

Talent management has been a heating-up topic in recent years. It has a positive effect on the ability to create a compelling, productive, and valued enterprise for all stakeholders — employees, customers, business partners and investors. Moreover, talent management facilitated talent flexibility and enables the rapid growth of the business, ensuring rapid alignment with the requirements established by business leaders as the company evolved. Meanwhile, the importance for a company to attract and retain a high-quality workforce is moving into the boardroom agenda, more and more attention is pain on this acute topic. In this thesis, we are doing the research on how to build up a talent factory within the company – how to recruit the most outstanding people to meet the business needs, how to maximize the potential of employees, how to put the right people in the right position and finally how to keep the best people in the company. In order to achieve it, we conducted our research from different methodologies (literatures, case studies, interviews) to find the answer our research question: is talent management a science or an art in order to build up a talent factory? At the end, we came out of our own understanding about the talent management and the accommodations of building up a talent factory.