Title: Brand evolving in identity shaping TV commercial – a quantitative study of Gevalias commercial movies over time. (Varumärkesutveckling i identitetsskapande tv-reklam – en kvantitativ studie av Gevalias reklamfilmer över tid) Number of pages: 35 Author: Julia Garellick Lindborg Tutor: Anne-Marie Morhed Course: Media and Communications studies C Period: Autumn of 2010 University: Division of Media and Communication, Department of Information Science, Uppsala University Purpose: The purpose of the study has been to investigate in what ways the concept of success is constructed in Gevalia’s TV commercials with the theme “unexpected visit”. Eight identity evolving variables have been chosen to measure variations in the pattern of the unexpected visit in order to understand the essence of time. Material/Method: The study is executed through a quantitative content analysis. The material studied is 18 of Gevalia’s TV commercials produced from 1991 to 2010. The study is a complete investigation of the material that has been found over the internet and especially on Youtube. Main results: The results show that Gevalia’s 18 TV commercials with the theme”unexpected visit” follows the same concept through a period of 20 years. In the pattern of the concept a variation is seen in the use of for example coffee visibility, elect of slogan and sort of drama construction. This variation is distinctively seen after the millennium and can among other things depend upon a shift in commercial company and the need to renew. A small change that however follows a pattern the audience is able to remember from earlier, has by Gevalia been identified as highly essential in order to not wear out their audience. All commercials consist of more or less humor in purpose of seeking attention to be able to profile the product on the market. The thematic identity in the commercials that humor helps building is seen as the greatest contribution to why Gevalia has evolved into such a strong brand and a large reason for its success.   Keywords: brand identity, brand personality, Gevalia, communicative identity, TV commercial / Studien undersöker på vilka sätt Gevalias framgångskoncept är konstruerat i reklamfilmerna med temat ”oväntat besök”. Vidare har åtta identitetsskapande variabler valts ut för att mäta variationer i det oväntade besöksmönstret filmerna emellan. Detta i syfte att se tidens betydelse. Genom en kvantitativ innehållsanalys och utifrån teorier inom varumärkesidentitet studeras 18 reklamfilmer under en 20 års period. Studien är en totalundersökning och utgår ifrån det material som funnits att hitta över internet och framförallt på Youtube. Resultaten visar att Gevalias 18 reklamfilmer med temat ”oväntat besök” följer samma koncept under de 20 år som studerats. I konceptmönstret kan dock en viss variation urskiljas i användandet av bland annat kaffesynlighet, val av slogan och typ av dramaturgisk konstruktion. Denna variation kan tydligast skådas efter millennieskiftet och bland annat bero på byte av reklambyrå och behov av förnyelse. En mindre förändring som dock följer ett mönster som mottagarna kommer ihåg från tidigare reklamfilmer, har Gevalia insett är väsentligt för att hålla sin publik fortsatt intresserad. Samtliga reklamfilmer innehåller dessutom mer eller mindre humor i syfte att söka uppmärksamhet och på så sätt profilera produkten på marknaden. Den tematiska identitet som humor hjälper till att bygga upp i reklamfilmerna har setts vara den största förstärkande faktorn på Gevalias starka varumärkesutveckling och som kan sägas stå till grund för framgången.   Nyckelord: varumärkesidentitet, varumärkespersonlighet, Gevalia, kommunikativ identitet, reklamfilm.

The concept of brand management has increased attention in recent years. Building andmaintaining a brand provides valuable growth and profitability for a company. To establish astrong brand, a company creates its brand identity for products and differentiates it from otherproducts. Brand identity and brand image are integrated with brand management, andcommunication is needed to convey brand image (or identity) to brand identity (or image).Brand identity is the internal view of a company, and the brand image is the external view byits customers. Between brand identity and brand image, factors are conveyed through media. This study explores the adaptation of brand management to a market; specifically, the adaptation of a brand in a foreign market. Ascertaining how Korean automobile companiesadapt brand management in the Swedish market is the primary objective. Kia Motors Sweden AB, a sales-oriented organization and a subsidiary of a Korean automobile manufacturer, KiaMotors Corporation, small and medium sized cars in the Swedish automobile industry, will be this study’s case company. In terms of methodology, a qualitative, single case study approach of Kia Motors Sweden AB was employed. An interview of a marketing manager from the company was analyzedand interpreted to figure out internal brand identity and external brand image. In this study, anintegrated framework that companies can use to justify brand identity and brand image is developed. The factors of brand identity and brand image are indicated and there are relevant factors which convey brand image to brand identity or vice versa. In addition, the factors of brand identity are imparted to brand image through different communication channels. The case study also reveals that apprehending brand identity and distinguishing it from brand image are vital to effective brand management. Moreover, using several communication channels and finding the effective channels also help to convey the desired image. Therefore, Kia Motors Sweden brand management has been identified in my framework.

Today’s globalization has led to a much higher degree of competition between countries to obtain attention, trust and respect from investors, tourists and consumers as well as media. A powerful and positive brand is therefore an important advantage in the competition. Countries need to make themselves heard in order to stand out from the competition, and by using event marketing a country can be able to meet the public in a different way. One unique way is by using a ship as an event marketing tool to promote a country. The main problem of this study is therefore how a ship as an event can work as a marketing tool in terms of branding/promoting a country. Methodologically, a qualitative, single case study approach was used and interviews have been undertaken with professionals in the field of nation branding or/and that have a relation to The Swedish Ship Götheborg and its expedition to China, which has been our case of focus. The findings indicate that there is a need for clear and realistic objectives which are congruent in every part of the event marketing organization in order to promote a country. Using a ship is also a unique way of performing event marketing and therefore it is a good way of differentiate and expose a country, as well as it has an extended possibility to place market a country abroad and not just at home. This is due to that a ship has the ability to move all around the world. Our conclusions of how a ship as an event can work as a marketing tool in terms of branding/promoting a country resulted in a model which we created for nation branding organizations to consider in order for the event marketing to turn out successful. Due to the increasing competition among countries to obtain attention, the need for an extraordinary way of standing out is crucial. We believe that not only a ship, but all means of transport can be used as a form of event marketing with the purpose of promoting a country, since it is an unusual approach and has the mobile ability to reach a bigger audience all around the world. Consequently, we felt the need for a new term to be coined, namely Mobile Event Marketing. Our recommendations are therefore aimed at nation branding organizations that want to use a mobile event to market their country.

In the recent years, the mobile phone from analog era to the 2G era and more to 3G, mobile phones is not only a single kind of communication products, but also it became an integral part in daily life. Advances in hardware and the popularity of telecommunications providers to provide 3G network service, makes smart phones became convenience and functional. It brings consumers a new experience. In June 2007, Apple led the launch of the iPhone. Its intuitive touch interface, multi-application software, and humanness designs, coupled with value-added services to mobile carrier model, and combined Internet community effect, creates a leading mobile company. Consumers still demand for the smart phones, and drive to the multi-function in the compound-oriented. Thus, a powerful portable devices become a must need. However, in varied mobile phone manufacturers, the most representative product is iPhone. In order to understand the niche market, we have to study the customer loyalty. And, we create literature related subject and conceptual framework for the iPhone users. In the study, the main structures are how customer satisfaction, brand identity and customer lock-in affect the customer loyalty. And, we will discover the co-related factors of the main frame. However, the point of view for the iPhone user will be also considered if the customer satisfaction (affection) will influence in customer loyalty. The affection factors will be considered as perceived usefulness, ease of use, compatibility and enjoyment. Last, w will reveal the analysis result and implication management.

A corporation which is aiming to create a world class brand should evaluate its existing product portfolio as a first step to configure its future products better. Therefore, this study is performed with the collaboration of Temsa Global Company, who desires to create a global brand in the commercial vehicle area: Temsa. The aim of the study is to find out the relationship between the brand specific design characteristics and visual product design features with a semantic approach, through a case study on a local commercial vehicle manufacturer: Temsa Global Company.

<p>Background: The Swedish pharmaceutical retailing market was re-regulated in February 2010, which enabled competition. Hence, it has now become important to stand out through having a strong brand. In order for a brand to be strong, the brand identity and the brand image need to be congruent. This study investigates brand awareness, brand identity and brand image in the biggest newly established pharmaceutical retailing company, Apotek Hjärtat. Since brand develops over time, the researchers believe that the newness of the company provides an interesting aspect.</p><p>Purpose: The aim of this study is to explore if there is a gap between Apotek Hjärtat’s brand identity and brand image.</p><p>Method: This study uses a mixed method approach. The qualitative method is used in forms of interviews, in order to obtain information concerning the brand identity of Apotek Hjärtat. The quantitative method refers to a survey conducted on the customers of Apotek Hjärtat, which generated information concerning the brand image.</p><p>Conclusion: Apotek Hjärtat has a strong and coherently communicated brand identity. However, the brand image is not mirroring the brand identity, partly due to the fact that many customers have not yet made up their mind concerning Apotek Hjärtat.</p>

<p><!-- /* Font Definitions */ @font-face {font-family:Garamond; panose-1:2 2 4 4 3 3 1 1 8 3; mso-font-charset:0; mso-generic-font-family:roman; mso-font-pitch:variable; mso-font-signature:647 0 0 0 159 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-parent:""; margin-top:0cm; margin-right:0cm; margin-bottom:9.0pt; margin-left:0cm; text-align:justify; mso-pagination:widow-orphan; font-size:12.0pt; mso-bidi-font-size:10.0pt; font-family:Garamond; mso-fareast-font-family:"Times New Roman"; mso-bidi-font-family:"Times New Roman"; mso-fareast-language:EN-US;} @page Section1 {size:612.0pt 792.0pt; margin:70.85pt 70.85pt 70.85pt 70.85pt; mso-header-margin:36.0pt; mso-footer-margin:36.0pt; mso-paper-source:0;} div.Section1 {page:Section1;} --><!--[if gte mso 10]> <mce:style><! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Normal tabell"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} > <! [endif] ></p><p>Throughout time, marketing activities have moved from a transaction perspective to a relationship building perspective on the idea that service quality is an essential part to achieve competitive advantage. In building a strong service culture internal marketing can be used as a tool to increase the employees' commitment to their customers and raise the standards. Also, internal marketing can be used to make employees aware of and be a part of the brand identity of the company. One business where relationship marketing has become increasingly important is the banking sector. Today, a financial crisis is swiping over the world which has lead to questions about the stableness of banks.</p><p>The purpose of this thesis is to investigate and analyse how Swedbank and Forex Bank use internal marketing to effectively transfer their brand identity to the employees. The focus will be on internal marketing and communication in crisis.</p><p>This study has been conducted from a qualitative approach base on case studies of Forex Bank and Swedbank. Data have been collected through semi-structured interviews with people at different levels within the companies.</p><p>In both the cases of Swedbank and Forex Bank the conclusions of this study showed that the employees were well aware of their respective companies' brand identities and was trying to live up to them as they were deeply rooted in the companies culture. Interviews revealed that none of the companies uses a clear internal marketing strategy. However, both Swedbank and Forex Bank use different internal marketing activities though with a slight difference in their focus. It was concluded that they would both benefit from having a structured internal marketing strategy. During the crisis Swedbank successfully use and enhanced their brand identity when communicating with their customers. Forex Bank on the other hand was not as successful, and some employees felt they were given some of the blame for the crisis, where the top management could have used the strong brand identity of the company to calm worried employees about the situation.< ><--></p>

<p>Background: Literature regarding brand identity within the service industry is relatively under developed. As a result one theory is used for both the service and product brands, even though there is a significant difference between a product and a service. As a result of this, the brand identity within the service industry has consequences. </p><p>Purpose: The purpose of this thesis is to contribute to the brand identity within the service industry. This is done by focusing on how and why this work is done. Accomplishment: Empirical data have been gathered through interviews with relevant people. </p><p>Result: The fundamentals of a brand identity are the same within the service industry as the product industry. The foundation for both industries is to stipulate the identity by recognizing the values which makes the company unique and competitive. The employees within these companies are a major part of the brand identity as they are the ones to influence it the most. Up to this statement current theories are accurate but when it comes to the correspondence between brand identity and corporate culture there aren’t enough theoretical support to find. In order to come a step further integration of organization theory and marketing is required.</p>

Design har gått från att beröra produktestetik till att idag innefatta ett tillvägagångsätt samt en resurs vid strategisk affärsstyrning. Beroende på företags erfarenhet och kunskapsnivå betraktas och nyttjas design på olika nivåer i en verksamhet. Sedan 1960-talet har design management kommit att få en erkänd roll inom näringslivet. Däremot existerar fortfarande en spänning mellan design och marknadsföring, som kan försvåra företags vilja att investera i design management. Studiens syfte är att öka förståelsen för hur design management kan fungera som strategisk resurs, genom att uppmärksamma och undersöka vad design har för betydelse i en varumärkesidentitet. Den frågeställning som studien önskar utreda lyder; Vad har design för betydelse för en varumärkesidentitet? Uppsatsförfattarna har utifrån ett hermeneutiskt synsätt genomfört en kvalitativ studie, där en fallstudie motiverats genom triangulering. Betydelsen av design för en varumärkesidentitet har utforskats genom ett studieobjekt; varumärket SATS. Teori och insamling av empiri ha varvats genom ett abduktivt tillvägagångssätt, där intervjuer har genomförts utifrån tre perspektiv; expert-perspektivet, varumärkesperspektivet och varumärkesidentitetsbärarperspektivet. Studiens teoretiska referensram består av identitetsteori och designteori. Teori och empiri har tillsammans med etablerade resonemang inom design management kopplats samman, där Aakers modell, Brand Identity Planning System, har valts ut som central. I en avslutande diskussion binds studien ihop, där uppsatsförfattarna väljer att definiera strategisk design för att kunna belysa studiens slutsats. Studien slutsats är att designs betydelse för en varumärkesidentitet är skapandet av dess helhet och konsekvens genom användarcentrering, tvärdisciplinärt samarbete samt innovativ problemlösning. Design möjliggör för en varumärkesidentitet att förmedla känslomässigt, funktionellt och identifierande värde. / Design that originally only affected products' aesthetics is today known as a key success factor in competitive strategic business management. As a result of the lack of awareness for strategic design capabilities, a broader knowledge for the importance of design management investments is required. The purpose of this essay is therefore to enlighten the potentiality of design management and exploit how design can contribute to the brand identity. The ambition is to be able to answer the question; what significant importance has design to enhance brand identity? From a hermeneutic approach a qualitative method motivated triangulation and abduction. The brand SATS was selected as an investigation objective. The theoretical framework consists of theories of brand identity and strategic design. The main theory is called The Brand Identity Planning System and is in combination with the strategic design theories analysed and presented as the base for the discussion. In conclusion, the authors established a definition for design and found that design has the power to improve the brand identity through a user-oriented perspective, using an interdisciplinary and innovative problem-solving approach. Design can create a consistent brand identity, which along with identification adds superior emotional and functional value.

This paper seeks to examine how major college athletics have grown into a billion dollar industry, and the way businesses, advertisers and the schools themselves can effectively grow their brands. By understanding the theoretical framework referenced by the social identity theory, disposition theory and identity through mass media, this paper offers a look into the reasoning for America’s strong affinity towards college athletics. Resulting in a mass market for intercollegiate sports delivered though various media outlets, and the business models that conferences and television networks operate in an effort to capitalize on their demand. In addition, the observation and analysis for organizational dissension between conferences and membership is explored in order to better understand the reasoning for shifts between university teams and conferences. / text