The diploma thesis focuses on the strategic development of the brand of the selected winery Znovín Znojmo. The work is divided into three parts. The theoretical part defines the market, customers, competitors, brand, brand identity and communication mix. The second part of the work is the analytical part, which aims to evaluate the current situation of the company and determine possible steps to develop the brand. The last part of the diploma thesis is a recommendation based on knowledge gained from the first parts for the strategic development of the brand.

Branding strategies is an important theme in business research. The purpose of the study was to explore how the growing industry of craft brewing are using branding strategies in order to strengthen their brand. The study was based on the theory of Kapferer’s brand identity prism and Keller’s Brand Equity model. The method used to gather data was interviews with several breweries spread across Sweden that were then analyzed using thematic data analysis. The findings show that craft brewer are using branding strategies to a large extent, however, not all the elements of the models are included in their strategy. The findings suggest that the reason for this is that the craft brewing industry is unique due to co-opetition and the nation’s strict regulations on marketing of alcohol. Organizations can use these findings to strengthen their brand as well as get a general understanding of how the industry is using branding strategies. This can be beneficial for newly established craft breweries or breweries that desire a stronger brand.

In recent years, the fashion industry has set off a trend of co-branding, and co-branding has become a unique marketing strategy for major brands to obtain benefits. However, there are potential risks when brands are selecting joint partners. The literature in this paper addresses both the positive effects of co-branding and how it is viewed from a business and customer perspective related to customer loyalty. Besides, previous researches on how to correctly select joint partners have not been explored in the collected literature. Therefore, the purpose of this study is to provide a deeper understanding of the strategy of choosing partners for brands from a negative aspect under the current trend of brand cooperation，and to propose relevant implications through case analysis. The research method used in this paper is qualitative research by conducting case studies and four focus groups. The findings indicate that communication and connection are the basis for two brands to having success. Furthermore, the enterprise needs to evaluate and estimate the capabilities of the partners by analyzing the external environment and opportunities. Besides, with the help of co-brand partners, brands can make up for their shortcomings and work together to achieve the expected goal.

The climate question is one of the major questions in society and consumers today expect cooperates to take responsibilities that help the environment. One of the industries that consumers have misbeliefs in when it comes to green marketing and green products is the fast-food industry. Because of the misbeliefs from the consumers, the fast-food chains need to increase their green alternatives and their green marketing. The aim of this study is therefore to study and highlight how green marketing is used by companies in the fast-food industry to position themselves in the market. In addition, we also intend to investigate how and if green marketing affects the consumers’ brand perception and purchasing behavior. To examine this purpose a mix of both qualitative and quantitative methods is used. The qualitative method is analyzing commercials from the fast-food chains and observations in their restaurants to see how they use green marketing. The quantitative method is a web survey with 71 responses to see how the consumer perceived the brand of the fast-food chains. The result showes that the fast-food chains do similar initiatives for the environment, but it differs how consumers perceived their brand as green or not. / Problemdiskussion: Miljöfrågorna är idag dominerande i samhället och konsumenterna förväntar sig att företag därför tar mer ansvar för miljön. Snabbmatsindustrin har varit i blåsväder gällande miljö-och hållbarhetsarbete och på så sätt fått en yttre press att arbeta mer miljövänligt därför har de börjat ta mer ansvar och marknadsför mer gröna produkter och hållbarhetsarbete. Samtidigt finns det en misstro från konsumenterna om trovärdigheten i dessa gröna budskap. Syfte: Syftet med denna uppsats är att studera och synliggöra hur grön marknadsföring används av företag inom snabbmatsindustrin för att positionera sig på marknaden. Dessutom ämnar vi även att undersöka hur och om den gröna marknadsföringen påverkar konsumentens varumärkesuppfattning och köpbeteende. Metod: Denna studie bygger på både kvalitativa och kvantitativa metoder. De kvalitativa metoderna bestod av innehållsanalys av reklamfilmer från två snabbmatsrestauranger i Sverige och observationer i restauranger. Den insamlade datan har vidare stärkts med fakta från respektive företags hållbarhetsrapporter. Den kvantitativa delen bestod av en enkätundersökning och hade som syfte att förstå hur konsumenterna uppfattar fallföretagens varumärke. Slutsats: Utifrån resultaten av studien går det att konstatera att företagen gör miljömässiga initiativ för att förbättra sin image. De båda fokuserar på teman som mat och miljö där båda använder sig av likvärdiga satsningar såsom vegetariska rätter och självbeställlningskassor. Däremot var det stor skillnad på hur konsumenterna uppfattar dessa två varumärken. De likartade verksamheterna använder sig av olika strategier för att kommunicera sitt gröna budskap som i sin tur positionerar varumärket från ett konsumentperspektiv.

Desde el año 2017, el fenómeno de las aerolíneas de bajo coste o low cost ha venido creciendo con la entrada de la empresa Viva Air al mercado peruano. Este segmento de aerolíneas ya alcanza casi 100 millones de pasajeros al año. La popularidad de estas aerolíneas va de la mano con el bajo precio que ofrecen a los pasajeros, ya que se ha podido observar una reducción de precios en los pasajes de hasta un 50%. En consecuencia, la participación de mercado de las aerolíneas tradicionales se ha reducido en los últimos años. Por lo tanto, hay algunas que buscan imitar el modelo low cost, como también hay otras que tienen como principal objetivo enfocarse en el segmento de clientes que valora otros factores más allá del precio. El siguiente trabajo de investigación tiene como objetivo demostrar la relación que existe entre las estrategias de fidelización con la lealtad del segmento de clientes que se encuentra entre las edades de 35 a 44 años. Para ello, se utilizaron técnicas de recolección de datos cualitativos y cuantitativos que luego de ser analizados dan resultados que permiten un futuro análisis. / Since 2017, the phenomenon of low cost airlines has been growing with the entry of Viva Air into the Peruvian market. This segment of airlines already reaches almost 100 million passengers per year. The popularity of these airlines goes hand in hand with the low price they offer to passengers, since it has been possible to observe a reduction in ticket prices of up to 50%. Consequently, the market share of traditional airlines has declined in recent years. Therefore, there are some that seek to imitate the low cost model, as there are others whose main objective is to focus on the customer segment that values ​​other factors beyond price. The following research work aims to demonstrate the relationship between loyalty strategies and customer loyalty between 35 and 44 years old. For this, qualitative and quantitative data collection techniques were used that after being analyzed give results that allow a future analysis. / Trabajo de investigación

Det är år 2020 få klubbar i svensk elitishockey som är ekonomiskt hållbara och i lägre divisioner når inte klubbarna sportslig framgång utan stora ekonomiska risker. Djurgårdens IF har vunnit flest svenska mästerskap i ishockey för herrar i Sverige och har en verksamhet med en stabil ekonomi samtidigt som klubben år 2020 är i toppskiktet i landets högsta divisioner för herrar, damer och juniorer i ishockey. Tidigare forskning har främst fokuserat på varumärkesidentitet, det som skapar lojalitet bland fans och effekterna av sponsring enskilt medan den här studien vill ge en sammanställd bild av de här delarna. Studiens syfte blev därför att identifiera faktorer som varit viktiga för Djurgården Hockeys arbete med sin varumärkesidentitet och om det har varit bidragande till föreningens ekonomiska tillväxt. Studien genomfördes som en fallstudie om Djurgården Hockey där representanter från föreningen, den officiella supporterföreningen samt en huvudsponsor intervjuades genom semistrukturerade intervjuer som sedan tolkades för att besvara syftet med studien. Resultatet visar att några faktorer som framförallt varit avgörande för Djurgården Hockey är att föreningen har byggt sin identitet tydligt i vad de står för, föreningen bygger stora profiler bland spelare och ledare som fungerar som förebilder för barn och ungdomar samt att föreningen gör gott för andra som sätter föreningen i en positiv kontext. / In 2020, there are few clubs within Swedish elite ice hockey who are financially sustainable, and clubs in the lower divisions do not reach sporting success without taking big financial risks. Djurgårdens IF have won more championships in men’s hockey in Sweden than any other team, and have a strong business with a stable economy while the club is in top tier in the country’s highest divisions for men, women, and juniors in ice hockey in 2020. Previous research has mainly focused on brand identity, the process of creating loyalty among fans and the effects of sponsorship individually, while this study aims to provide a composite view of these factors. The purpose of the study was therefore to identify factors that have been important for Djurgården Hockey in their work with their brand identity and if it has affected the club’s economic growth. The study was conducted as a case study on Djurgården Hockey in which representatives from the association, the official supporter association and a main sponsor were interviewed through semi-structured interviews and then by interpretation of these answer the purpose of the study. The results shows that some of the factors that have been particularly important for Djurgården Hockey are that the association has built a clear identity in what they stand for, as well as creating big profiles among players and coaches that serve as role models for children. Furthermore, the association does good for others which results in being put in a positive context.

Background: The wine industry is often linked to family business, due to the tradition of some long-standing family winery. Scholars agree that, the family elements are a factor of success in this industry. A reason for this success can be found in the branding of wineries. While the literature in branding is extensive, the link between wine family firms and their cultural heritage in the branding and the brand identity is poorly tackled. Given the wine history in a country like France, cultural heritage is a key point and its effect on wineries is a subject that deserve further research.Purpose: The purpose of this paper is to explore the branding of wine family firms. The focus is set on exploring how and why family wineries are using their cultural heritage in branding, and how it affects the brand identity of wineries. By explaining the use of cultural heritage, we wish to understand the reason of the success in turning their personal background into the main asset of their branding strategy.Method: This research is qualitative and based on an interpretivist paradigm. Research method is following the Grounded Theory approach. Primary data are collected via open-ended interviews and all participants are family wineries with significant business seniority in Burgundy, France, as well as wine experts.Conclusion: The results show that family wineries use cultural heritage within their branding for three reasons: (1) Terroir gives the components of the product and directly influence the product positioning, (2) Customers behaviour and expectations is influenced by winery cultural heritage, (3) Industry requires higher reputation and singularity, brought by innovation and tradition. The leverage of their cultural heritage in branding and its outcomes on brand identity is done though (4) Storytelling of wineries cultural heritage which plays on the pleasure, emotional and cultural aspect of wine.

We are a few years into a paradigm shift where mobile Internet usage around the world is increasing fast. Smartphones have in Sweden become the device a substantial proportion of the population have, and companies have seen them as a new way to communicate with consumers. This thesis is a case study of four smartphone applications issued by companies in brand building purposes. The applications are King of the slope by Vattenfall, Körklar? by SalusAnsvar, McWrap Go&Get by McDonalds and Många Sträckor Små by Lantmännen. Empirical materials are gathered through semi-structured interviews with people involved in the creation of each application. Results are then analysed based on what initial goals each issuer had set for the application with the aim of obtain learnings valuable to future application issuers. Findings have shown that the mindset when creating these applications has generally been short-term. This contradicts the nature of a mobile application and its purpose of strengthening a company’s brand, which usually is a long-term process. We advocate a more long-term mindset and a consumer-oriented standpoint instead of product- oriented when creating mobile applications for branding purposes.

AbstractKeywords: Brand image, brand identity, sponsorship, betting, football, branding. Purpose: How does Swedish Elite Football (SEF) work with its main sponsors Unibet and OBOS based on its brand identity and how is this perceived through brandimage? Methodology: The study is based on a qualitative approach. With semi-structured interviews and document analysis, we have collected material that has been processed through a thematic analysis. Theory: Theoretical starting points in this study are the concepts of brand image, brand identity and positioning. Results and conclusions: Previous research showed that gambling addiction and a normalization of betting were consequences formed in England since 1992 after a high exposure of gambling companies. This led to unhealthy betting behaviour, especially among adolescents, which may have affected the league's reputation. In our analysis, we investigated SEF's use of a privately owned gaming company as the main sponsor from a brand perspective. Based on SEF's brand identity, the organization will now be associated with Unibet in their exposure and marketing, which also means that their association will fall on SEF. Thus, SEF needs to create a good brand image for the gaming company, which it tries to do through different types of projects. Hemmaklubben and Unicoach are social projects that will develop Swedish football by, for example, training coaches further to develop better own products from the academies. SEF and Unibet have also initiated work against gambling addiction. They explain the project as that the problem is something that affects both organizations and should therefore be solved by the organizations. In this way, they want to inform the public that there are many benefits to the new collaboration, which are factors that strengthen SEF's identity. Based on our review of previous material, we can ́t see any previous studies where private betting companies as the main sponsor of a league social projects have done to counteract unhealthy betting behaviour, which SEF and Unibet do. From this point of view, we believe that the view of SEF's brand is partly dependent on the results the social projects will show. At present, SEF believes that they have received a positive response after turbulent discussions when the collaboration became official. Social projects have calmed the storm and supporters are probably waiting for the consequences of the values the collaboration can have. Thus, brand identity is probably dependent on positive results of the projects to be able to show that the organizations do have a value for Swedish Elite Football. This will then lead to a perception (brand image) about the organization. In further studies, we would like to see further research5on the organization's brand image to see how this has actually been received by supporters of SEF and whether the projects have been successful or not.

En los últimos años, la categoría Deco Hogar en las tiendas por departamento han comenzado a tener una tendencia mayor de compra. Asimismo, el proceso de compra de estos productos es categorizado como una venta planificada, no por impulso. En la actualidad, los analistas del mercado se enfocan en crear estrategias para que el cliente final considere dentro de su planificación la compra de productos de decoración para el hogar. Sin embargo, existe una teoría, respaldada por especialistas que ejercer un plan de venta, no solo debe enfocarse en la meta final de la compra, sino en la última que sería la postventa. Esta te permite en lograr una diferencia en el mercado, crear fidelidad y preferencia por el consumidor, ya que crea una línea adicional de comunicación el cuál te permite escuchar la opinión del servicio presentado y lograr mejoras en el. En este sentido, en la presente investigación se enfocará en resolver la hipótesis de si las estrategias de post venta como; Satisfacción del cliente, facilidad de acceso y manejo de quejas y reclamos influirían en el valor de la marca. Esta investigación lo enfocaremos en los productos de la categoría Deco hogar. La metodología a utilizar será cuantitativa y cualitativa. En la cualitativa, se hará 3 entrevistas a especialistas y 2 Focus group con un total de 12 personas. Por otro lado, la cuantitativa será de 250 encuestas al público dirigido del servicio. El resultado de esta investigación, gracias a un modelo de regresión lineal múltiple se pudo resolver el fenómeno de la influencia de las estrategias de la post venta en el valor de marca. Dando como resultado, ser de un carácter concluyente. De acuerdo antiguas investigaciones de las variables y de los resultados obtenidos en el análisis cuantitativo se pudo tener el mismo acuerdo, de que la variable dependiente Valor de marca influiría en las independientes que serían las estrategias de la post venta. Por último, los comentarios que se harían a la gerencia de cualquier tipo de comercio, es la recomendación de utilización de esta estrategia, ya que está comprobado que aplicaría un incremento en volúmenes de venta y fidelización del cliente en gran medida. Por último, para una mejor investigación de estrategias a utilizar en el post venta, se podría realizar una investigación más profunda, segmentando grupos y cambiando de variables como garantías, calidad de servicio, etc. / In recent years, the Deco Home category in department stores has begun to have a higher buying trend. Also, the purchase process of these products is categorized as a planned sale, not by impulse. Currently, market analysts focus on creating strategies for the end customer to consider within their planning the purchase of home décor products. However, there is a theory, backed by specialists that exercise a sales plan, should focus not only on the final goal of the purchase, but on the last one that would be the after-sales. This allows you to make a difference in the market, create loyalty and preference for the consumer, since it creates an additional line of communication which allows you to listen to the opinion of the service presented and achieve improvements in it. In this sense, this research will focus on resolving the hypothesis of whether post-sales strategies as; Customer satisfaction, ease of access and handling of complaints and complaints would influence the value of the brand. This research will focus on products in the Deco home category. The methodology to be used will be quantitative and qualitative. In the qualitative, there will be 3 interviews with specialists and 2 Focus group with a total of 12 people. On the other hand, the quantitative will be 250 surveys to the targeted public of the service. The result of this research, thanks to a model of multiple linear regression, was able to solve the phenomenon of the influence of post-sales strategies on brand value. Resulting in being conclusive. According to previous investigations of the variables and the results obtained in the quantitative analysis, the same agreement could be had, that the dependent variable Brand value would influence the independent ones that would be the post-sales strategies. Finally, the comments that would be made to management of any type of trade, is the recommendation to use this strategy, since it is proven that it would apply an increase in sales volumes and customer loyalty to a large extent. Finally, for better research of strategies to be used in the post-sales, further research could be carried out, segmenting groups and changing variables such as guarantees, quality of service, etc. / Tesis