A presente investigação tem como objetivo identificar tipos de usos que podem ser agregados aos dados governamentais abertos por prestadores de serviço, para oferecer produtos e serviços através de aplicativos para smartphones ou através de páginas web. O foco desta pesquisa buscou explorar modelos de negócios que utilizam bases de DGA, as quais devem estar organizadas em sítios, com objetivos de dar transparência, podendo ainda utilizar bases de dados construídas a partir da captura de dados públicos e de dados pessoais. Os modelos de negócio em questão têm como objetivo reorganizar e combinar esses dados de forma que produzam um produto ou serviço que crie valor para o cliente do modelo de negócio. Foi realizado um estudo explorado para identificar qual a participação desses prestadores de serviços na cadeia de valor dos dados abertos, como estão sendo estruturados os modelos de negócio que suportam o funcionamento dessas ferramentas e quais as dificuldades que esses prestadores de serviço têm encontrado no acesso as bases de dados governamentais, que possam ser utilizadas como fonte de dados para produzir informação com valor agregado. Neste estudo estão apresentados sete casos que foram elaborados através de entrevistas semiestruturadas, realizadas com auxilio do software Skype, quando a distância geográfica impossibilitou a entrevista presencial. Os casos foram então submetidos à análise de conteúdo, através da codificação aberta onde, buscou-se identificar fenômenos ou características que poderiam ser replicadas e encontradas em novos casos. Elaborou-se, para cada caso, uma proposta de interpretação do modelo de negócio adotada com a representação gráfica da ferramenta Canvas Também foram analisados o posicionamento de cada caso na cadeia de valor dos DGA e as bases de dados utilizadas. / The following research aims to identify types of uses that can be aggregated to open government data by service providers, to offer products and services using smartphone applications or web pages. The main focus of this research was to explore business models that use DGA databases, which are organized in sites aiming to give transparency, and to optionally use databases built from the capture of public and personal data. These business models intend to reorganize and combine these data in order to produce a product or service that create value to the business models\'s client. A research has been made to identify what is the participation of these service providers in the open data value chain, how are structured the business models that support these tools and what are the problems that these service providers have been found trying to access government databases that can be used as data sources to produce value aggregated information. In this study, seven cases are presented , which were developed using semistructured interviews, carried out using Skype software when the physical distance made it impossible to make a face interview. The cases were subjected to content analysis through open source coding , in order to identify phenomena or characteristics that could be found or replicated in new cases. For each case, a business model interpretation proposal using Canvas tool has been made, together with the position of each case in the DGA value chain and in the used databases.

Cette thèse de doctorat étudie la façon dont les organisations, en particulier les entreprises sociales, créent et mettent en œuvre des technologies de l'information et de la communication (TIC) pour les populations vivant "au bas de la pyramide" (BoP) et comment de tels projets permettent de lutter contre l'exclusion (ICT4D). Ce travail de recherche est basé sur des données recueillies à partir de deux organisations situées en Inde, l'une opérant principalement dans les zones rurales et l'autre dans les milieux urbains. Ces deux organisations ciblent principalement les populations marginalisées, et opèrent dans un marché strictement réglementé. Ces données ont été collecté principalement à partir d'approches qualitatives. comprenant des interviews, et des documents d'archives. Après un chapitre introductif présentant les motivations et spécificités de ce travail, cette thèse est composée de trois articles. Le premier article explique comment les entreprises sociales répondent à la fois à une mission sociale et une mission de profit, en fournissant des services TIC aux populations marginalisées. Cet article explique comment les entreprises sociales utilisent différentes formes de bricolage pour faire face aux défis liés aux ressources disponibles et aux contraintes réglementaires. Le deuxième article examine l'importance des composants d'un modèle d'affaire dans la fourniture de TIC. Cet article suggère que, en plus de la proposition, l'architecture et la finance, le réseau "innofusion" et la valeur de co-création sont deux éléments supplémentaires essentiels à un modèle d'affaire pertinent pour les communautés marginalisées. Le troisième article propose une théorisation du rôle de l'innovation inclusive (une forme d'innovation émergente pour les marchés à faible revenu) pour permettre le développement des communautés marginalisées. Cette approche propose de tenir compte (1) du rôle des institutions financières dans les zones rurales et (2) de la prolifération rapide des TIC pour faciliter l'innovation inclusive, en prenant pour exemple les femmes en milieu rural. Enfin, cette thèse offre plusieurs contributions théoriques et pratiques. Tout d'abord, en mobilisant le concept de bricolage, cette recherche fournit des indications utiles à la compréhension des TIC pour les populations marginalisées, en particulier dans un contexte de ressources limitées et d'environnement restrictif. Le deuxième article propose également une contributions théorique majeure puisqu'il souligne l'importance des composants d'un modèles d'affaire en proposant l'addition de deux nouveaux composants pour l'introduction des TIC au sein des populations marginalisées à savoir le réséau innofusion, et la co-création de valeur. Et le troisième article fournit une analyse précise et détaillée de l'innovation inclusive pour les populations marginalisées. Enfin, cette thèse suggère aux professionnels comment structurer leurs opérations et leurs modèles de revenus pour des populations à faible revenu. De manière générale, cette thèse ouvre la voie pour l'étude des populations marginalisées, en terme de recherche en système d'information, qui a reçu jusqu'alors une attention trop limitée / This dissertation investigates how organizations (specifically social enterprises) create and implement information and communication technologies for development (ICT4D) projects for the people at the bottom of the pyramid (BoP) and how such initiatives achieve scale. Building upon the case of mobile money in India, it explains how organizations develop ICT4D projects for the BoP, and explores the issues of business models, inclusivity and scaling in such projects. It is based on data collected from two organizations, one with operations mainly in rural areas and the other one in an urban setting. These organizations which primarily target marginalized communities, operate in a strictly regulated market, and face initial resource challenges. The data is collected from multiple sources, including interviews and archival material such as organizational records, annual reports, formal project reports, etc. Following the introductory chapter, the dissertation comprises three related papers. The first explains how social enterprises that have both a social and a profit mission, provide ICT-enabled services to the people at the BoP and achieve scale. It discusses how ICT social enterprises employ different forms of bricolage to cope with resource challenges and regulatory constraints and scale up. The second paper examines the role of business models in providing ICTs to the BoP and discusses the key components of such business models. It proposes that in addition to the previously discussed value proposition, value architecture and value finance components, innofusion network and value co-creation are also crucial components of such business models due to the specific characteristics of the BoP communities. The final paper of this dissertation theorizes the role of inclusive innovation (an emerging form of innovation in low income markets) in enabling development for marginalized communities. Taking into account 1) the role of micro financial institutions in rural areas and 2) the rapid proliferation of mobile technologies, it studies the ways in which micro financial institutions leverage mobile technologies to facilitate inclusive innovation in marginalised communities, specifically those for women. The dissertation offers contributions to theory and practice. First, by investigating bricolage, it provides useful insights into understanding aspects of scaling for ICT social enterprises, particularly in resource constrained and restrictive environments. Second, it discusses the particular importance of business models for the BoP. Given the specificities of BoP communities, I propose five key dimensions of business models that are appropriate for delivering ICTs. Extending this, the third paper also proposes contributions to the emerging field of inclusive innovation and provides a novel way to understand innovation in marginalised communities. The dissertation also provides practitioners (that deal with BoP communities) useful insights into the ways in which they might structure their operations and revenue models and deal with the partners they could engage with to expand and scale. Finally, this dissertation argues for more focus on marginalised communities such as women in rural areas that have received limited attention in IS research

Abstract Purpose: The purpose of this study is to investigate how the socio-cultural forces, authenticity and transparency, have become integral parts of newly established fashion companies’ business model in Sweden. Previous researches have focused on how to redesign conventional fashion companies´ business models. From an academic approach, the problem discussion emphasize on lacking research in how newly established fashion companies have made authenticity and transparency integral parts in their business model. The purpose has been answered by asking the following questions; How have authenticity and transparency influenced the innovators of newly established fashion companies in Sweden? Which parts of the business model have been altered in order to demonstrate the company´s authenticity and transparency? Method: This study is based on qualitative research method with an abductive approach. The empirical data collection has been performed through seven interviews, five emails and two face-to-face deep interviews. The theoretical framework and literature review have primary been based on previous researches in the research area. Conclusions: This study shows that newly established fashion companies in Sweden have made authenticity and transparency integral parts in their business model. This is strongly influenced by the companies’ founder, their characteristics and ability to understand and translate socio- cultural forces and integrate them into their business model. The design of the clothes and fabric selection, production techniques and supply chain, marketing strategies and communication tools in the business model have been altered in order to demonstrate the company´s authenticity and transparency. These changes have been implemented in order to meet consumers’ newfound desire for authenticity and transparency. Cues of craftsmanship, traceability in the production techniques and supply chain, creating storytelling in the marketing strategies have been added in order to enhance the consumers’ experience of the company´s authentic and transparent attributes / Program: Textilt management, fashion management

This dissertation is structured around three original studies that offer unique insights into the challenges of change in business-to-business markets. All three studies share as an important starting point that firms rely on other firms to achieve strategic flexibility in volatile business environments. This means that firms source critical resources from business relationships in order to reduce long-term investments in times of change. From this perspective, firms' competitive advantages cross the boundaries of the firm and are embedded in their business partner networks. Thus, firms' business relationships and networks have become an important locus of organizational change in order to respond to turbulence in firms' business environments. Study one of this dissertation recognizes the importance of supplier relationships as a mechanism to react to changing business environments. The article focuses on the dynamic capabilities that enable firms to structurally reconfigure their supplier portfolios or supply networks in order to access necessary resources. The framework of relationship management capabilities introduced, is structured around three important sub-dimensions: relationship initiation, development, and ending capabilities, which collectively enable a firm to manage the reconfiguration of resource portfolios accessed via supplier relationships. The key implication for management relates to thinking beyond firms' established supply chains in times of change. While to a certain degree change can be absorbed within firms' existing supply chains, there might be a need to be 'agile', i.e. search for other suppliers who are better suited to more efficiently and effectively address such changes affecting firm competitiveness in the long run. While study one highlights the importance of firms' agility in adapting their supply chains in response to changes in their business environment, study two of this dissertation, although with a focus on the demand side of the business model, addresses the managerial challenges associated with such an agile adaptation process. Study two conceptualizes a framework for business model change and provides managers guidance to approach business model redesign. In particular, study two focuses on service business models and introduces the concepts of service infusion and defusion as important processes of business model redesign. The service infusion and defusion framework provides a pragmatic and systematic approach to understanding the nature of the business model change that companies have to manage, as well as linking these changes with knowledge creation and transfer processes. These are shown to be key for successfully managing such a business model redesign. While studies one and two assume strategy and its implementation to be key to a successful response to changes in firms' business environment, study three draws attention to the difficulties of arriving at such an appropriate or fitting response strategy in the first place, given the available information. In particular, this study examines the link between sensing changes in firms' business environments and managerial decision making in the form of strategy choice. Thereby, the study shows that strategy change causes disruptions, which eventually affect firm performance. This effect is compounded with increasing sensitivity to change as well as increasing number of factors that trigger change, and thus impairs the long term benefits of such strategy change. Thus, the effectiveness of strategy or business model changes and their implementation is inevitably contingent on distinguishing key signals from noise that disturb or misguide firms' strategic decisions.

The Internet of Things (IoT) is the next phase in the evolution of the internet, where everyday objects are connected to the internet, and obtain the capacity to communicate with other devices and sense their environment. Especially the IIoT is one of the most talked about industrial business concepts since the recent years, companies try to focus on business models and operational efficiency. That is why this thesis focuses on researching the industrial Internet of Things (IIoT). There is already a lot of information about the common Internet of Things but still a gap in research in the business perspective, especially surrounding the concept of business models for the IIoT. The goal of this project is to investigate different kinds of business models, how they work and how feasible they are. The need to research possible business models for an IIoT framework, as traditional business models are relevant for this study, such as the Business Model Canvas which has been proposed by Alexander Osterwalder or the Business Model Navigator by Oliver Gassmann. But there is still a lack of literature covering the business models for the IIoT. Therefore, after researching the concept of IIoT from a business perspective, I identified some useful criteria and suitable business models. With a qualitative literature study, I was able to develop an IIoT business model framework, based on the dynamics and complexity of the IIoT concept, which incorporates business strategies and provides companies with a flexible approach. The business model framework can be used in any business which is working in the industrial context. To demonstrate how the business model framework works for the IIoT, I clarified how suitable business models can improve the current business model of the very prominent and successful company Tesla. The results show how the framework of IIoT business models can be used to increase profit and work efficiently as a company. The models can also be formed to only highlight single components of an already existing business model, as it offers great flexibility, which is highly valuable in the fast evolving and innovative IIoT phenomenon.

Background – Circular business models, CBMs, are an emerging topic of interest within the textile and clothing, T&C, sector. They provide a new framework to tackle current environmental and social issues by redesigning a linear model previously base on the assumption of endless availability of fossil fuels and other natural resources. CBMs change these underlying assumptions in order to be regenerative and waste-less. A company´s knowledge has to be aligned with the overarching paradigm and assumptions that guide the business model, hence, the process of creating new knowledge to sustain this shift, appears to be essential. Knowledge creation enables businesses to continuously adapt to new contexts and prevent them from becoming obsolete. As such, it constitutes an enabler to develop the internal capabilities of companies to innovate. Purpose - This study is focused on understanding how knowledge is created within T&C companies in the shift from a linear business model to a circular one. It is of interest for the study to uncover the ways in which knowledge about circularity is created and translated into business practices. Further, it also expects to explore the companies’ main internal barriers identified in this process. Methodology – The research was conducted through a single case study with an abductive approach, building on the theoretical perspective of Nonaka and Takeuchi’s knowledge creation theory and the SECI model for knowledge conversion. Semi-structured interviews with Dutch denim company employees were the basis for collecting primary data, supplemented by secondary data gathered through archival review. The data was analysed qualitatively through thematic content analysis. Findings – Results show that knowledge creation is enabled by personal motivation, company focus on circularity and long-lasting business relationships. Several knowledge creation practices related to the dimensions of socialisation, externalisation, combination and internalisation are identified, while different levels of process and knowledge complexity can be observed within each dimension. Internal barriers hindering circular knowledge creation relate to the complexity of circular concepts, individuals´ time, personal interest and previous knowledge on the topic. System-oriented internal barriers relate to finance, scale and company focus. Further, the role of regulations, as an external system-oriented barrier, is considered of relevance for this research. Practical implications & Research limitations – This thesis creates new insights into a relatively unexplored area, knowledge creation processes in the context of CBMs. Further the specific delimitation to the denim segment within the T&C sector, shares experience and guidance with practical implications for knowledge management, from companies within a segment which has a high degree of product and process innovation compared to other T&C segments.

Purpose – The purpose of this research is to develop and contribute with an improved understanding of socially responsible investing and its barriers within the asset management sector. To accomplish the purpose of this research, four areas have been investigated; sustainability, business models, socially responsible investing, and barriers for socially responsible investing. Method – Since the research aimed to use the existing theory, and at the same time explore and gain understanding within the area of sustainable, or responsible, investments, the research approach had iterative characteristics with theoretical and empirical findings. Therefore, an abductive research approach was chosen. For the gathering of data, a multiple case study was conducted by interviewing people working within asset management companies. For the analysis of the data, constant comparison, multilevel interviews, and thematic analysis were used. Results – First, the results indicate that socially responsible investments have greatly affected the business models for asset management companies, and responsible investments are starting to become more of a hygiene factor than a way of differentiation. Second, the most significant barrier for the increase of responsible investments is preconceptions and lack of knowledge. This barrier is rooted in an underlying issue, that is lack of transparency regarding asset management companies’ investments. Furthermore, the findings indicate that government actions within the market invested in, was not such a grand barrier as presented in the literature. Theoretical contributions – The main theoretical contribution with this research is the identification of the barrier preconceptions and lack of knowledge, as this is not highlighted in the literature, but among the asset management companies it was highly significant. By analyzing the findings with an institutional theory lens, it is an understandable behavior as there are no incentives for change, hence the managerial contributions consist of regulations.  Managerial contributions – The practical contributions with this report is the need for reformed regulations in the industry where asset management companies are operating, in order to increase transparency. By seeing the issue through the lens of institutional theory, it is unlikely for self-regulations to happen as the incentives are not great enough. For self-regulation to happen, the agency costs need to surpass the costs for increased responsible investments, as it would generate enough incentives for a change to happen.

由於網際網路全球化、數位化等特性使得智慧財產權的侵害問題日益嚴重，電子商務經營業者莫不尋求更有效的保護方式，而專利權便是最具排他性的一種保護方式。就在眾多網際網路商業模式如雨後春筍般出現之際，許多電子商務經營業者已經取得為數不少的網際網路相關專利，所謂的網際網路相關專利，在多數文獻上其意思為：「網際網路業務方法專利」（詳見第二章文獻探討—網際網路相關專利之定義），而網際網路相關專利與網際網路商業模式（定義詳見第二章文獻探討—網際網路商業模式之定義）之間是否存在某種關係呢？ 本研究透過對美國專利商標局所核發之網際網路相關專利進行個案分析，以瞭解兩者之關係，所得到的結論從政策面來說，美國政府在核發網際網路相關專利時，應當嚴格認定「該技術是否非顯而易見」。 從投資的角度來說，投資者已無法單從專利數量來評估一個網站/一家公司的投資潛力，「專利的市場價值重於數量，專利與網際網路商業模式的搭配更為重要」；而專利的市場價值可以由專利的需求面、專利的供給面與專利的動態市場價值來衡量；專利與網際網路商業模式的搭配是指「某一網際網路商業模式的專利組合（patent portfolio）」，由於不同的網際網路商業模式會使用到不同的專利技術（除了使用到相同的專利技術之外）而該專利是否為該網際網路商業模式不可獲缺的關鍵性技術，便決定了該專利在此網際網路商業模式的價值。（詳見第五章結論與建議）；電子商務經營業者如何結合專利、品牌（商標權）、著作權以及營業秘密形成一難以攻破的套裝式智財權保護組合，是排除競爭者以及說服投資者該網際網路商業模式獲利潛力的重要課題。 從電子商務經營管理的角度來說，由個案分析可以瞭解部分公司之專利組合（Patent portfolio）與網際網路商業模式的關係是：網際網路相關專利與公司的Path dependency（見結論）以及發展次網際網路商業模式的策略性意圖有關。 另外由專利類型來說，專利在電子商務經營業者之網際網路商業模式所扮演的角色--關鍵性專利是主要的攻擊武器，基礎性專利則是主要的防禦性盾牌（關鍵性專利與基礎性專利的定義見第四章第四節--個案分析之第三小節之專利類型）。 由本研究的探討可以瞭解專利在網際網路商業模式中與品牌（商標權）、著作權、營業秘密都是一種保護創新、R＆D投入、市場佔有率以及吸引投資與創造授權機會之工具，唯有可以獲利的網際網路商業模式搭配可以保護其創新之智慧財產權組合才會有永續經營的電子商務經營業者。

Background: Since the airline deregulation was completed in 1997, a new business model has emerged in the European civil aviation industry. It has caused a shift in the way people travel within Europe. The airlines operating under this new business model known as point-to-point, have created a new outlet for commercial passenger travel and raised concerns for established flag carriers. Problem: This study is of great importance due to the fact that people are traveling more frequently and wish to do so quicker and more efficiently. With so many options to choose from and cost being an important decision maker for both companies and consumers, a study of this industry in terms of competition, price and service quality is of great impor-tance. Purpose: The purpose of this thesis is to investigate and describe whether or not changes in the competitive landscape of the European civil aviation industry are related to the movement of economy class prices. The thesis also looks at whether or not changes in the competitive landscape are related to changes in service quality in the same industry. Both flag-carriers and low-cost carriers in terms of their business models will be investigated. Method: The method chosen for this study was of an integrated approach based solely on secondary data due to the sheer size and scope of this industry. This study investigated the two major business models of this industry through routes to the major cities and capitals of Western Europe from Stockholm Arlanda airport and Stockholm Skavsta airport. A literature study coupled with a comparative analysis has also been done. Conclusions: Dramatic change is occurring in the industry. Competition is increasing not only between companies but between two competing business models. Increased competition is leading to better on-time performance but lower in-flight and ground service quality. Aggregate price level has risen for flag carries with the opposite happening for low-cost carriers. The increased competition is threatening the ill-performing flag carriers and will most likely transform the industry.

Fueled by ubiquitous access to mobile phones, and a massive population of nearly 3 billion unbanked people around the globe, mobile commerce is evolving as a disruptive technology. Simultaneously, mobile payments are surfacing as a killer application within the mobile commerce context (Hu et al. 2008). Undeniably, the proliferation of wireless mobile technology provides much-needed access to vital information, and financial services for disenfranchised, unbanked populations. In addition, technological innovations offer first-time opportunities for suppliers of goods and services in a market context to gain competitive advantages while enhancing their economic viability. According to Portio Research, the volume of mobile payments rose significantly from $68.7 billion U.S. dollars in 2009, with predictions of $633.4 billion U.S. dollars by the end of 2014 (mobithinking.com 2012). Despite exponential growth in the number of mobile subscribers globally, and widespread adoption of mobile commerce, acceptance rates for mobile payment applications have lagged (Dahlberg et al. 2007, Ondrus et al 2009, Ondrus and Lyytinen 2011). Yet examinations of factors inhibiting the widespread acceptance of mobile payments are relatively sparse. Using Social Network theory, this research examines factors affecting engagement in mobile payments. The researcher posits that four primary elements influence mobile payment engagement: 1) the relationships between and amongst inter-organizational alliance members; 2) the prevailing regulatory environment; 3) the state of existing banking and technology infrastructures, and 4) an assessment of economic opportunity. The research outcomes from this exploratory examination led to the development of a comprehensive model for mobile payment engagement, and strongly suggest that ties between and amongst firms in inter-organizational alliances help ensure the success of mobile payment engagement. Support was found for the following suppositions: 1) similarities and relations (continuous ties) help establish a framework and understanding amongst alliance members as to each party’s goals and objectives; and 2) interactions and flows (discrete ties) between and amongst inter-organizational alliance members strengthen the overall ties between alliance members while solidifying a viable working relationship amongst the alliance members. This study employs a qualitative approach to obtain real world insight into the dynamism of the mobile payment arena. A model is then proposed to practically examine mobile payment engagement opportunities. From a theoretical perspective, the research contributes to the extant scholarly knowledgebase pertaining to engagement in mobile payments.