(in English) The diploma thesis is devoted to the topic of meeting the needs of users of shelter homes for mothers with children in the Czech Republic. It defines the form of residential social services for mothers with children in Czech legislation. It approaches the target audience of the institution and addresses the causes that may have led to the need to find a service. It specifies the most frequently solved needs, problems, deficits of shelter-seekers. The general part deals with social work methods that can be used in direct work with clients during their stay. The empirical part examines the needs of shelter clients from the perspective of social workers. Based on the assessment of the nationwide questionnaire survey, the results are compared with the views of the clients in the form of structured interviews to verify the reality of the data. The research part of the thesis is closed by an analysis of methodical tools for the identification of client needs used in several selected shelters for mothers and children. The results of the work bring the identification of the areas and the specific needs with which the social workers of the shelters all over the Czech Republic meet. Interpretation of results opens the way for a wider specification of social work performed in shelters for mothers...

This thesis of diploma entitled Care of clients of sheltered housing in the senior age and at the time of dying deals with the care for old persons in sheltered housings for mentally disabled persons. The goal of the thesis is to identify and to describe obstacles, which, at present, prevent sheltered housings for mentally disabled persons from providing care for clients, who have grown old in the facility, who what to spend there their declining years and who wish to die in their familiar environment with dignity. Such care should be available regardless of the location of the sheltered housing, regardless of clients' financial situation and the type of governing authority of the sheltered housing. The second goal of the thesis is to find satisfactory solutions to all the identified obstacles, in order to realize the clients' right to choose their environment and suitable care at the end of their life. The thesis consists of three sections. In the first section, the author defines basic terms and describes two variants of sheltered housing - a basic option with age restriction and an option with enhanced program for old persons. The following chapters of the first section deal with theoretical background in support of the enhanced program and characterize the needs of old persons. The author also...

The main topic of the presented thesis is Marketing in Obstetrics. Principal goals were set as follows: To describe how does marketing works in an environment of maternity hospitals. What demands have their clients and what clients consider most important during childbirth and after a delivery. The theoretical part focuses on a development of care in maternity hospitals throughout history, legal aspects of this specific care and current trends in society that affect clients' demands. Additionally I depict the specific of marketing in Obstetrics and I present it in a perspective of the 4C mix with emphasis on a communication and a convenience. The empirical part unravels the subject from the point of view of health service providers as well as health service consumers. Data sources used to describe in detail marketing of five maternity hospitals were: interviews, information form internet sites and clients personal experience. Furthermore I led investigation using questionnaire filled by hospitals' clients and I preformed ten in-depth structured interviews, upon which I formulated basic ideas of what clients want and what are the basic shortcomings in obstetric health service. The result of my investigation brought up the fact, that fulfillment of clients' expectations is substantial. The choice of...

The overall purpose of this licentiate dissertation is to advance our understanding of the auditor by creating a concept of the auditor through focusing on auditors' own perceptions and understandings of their work in relation to boundary-setting forces. The audit profession, the audit firm, the client, society, regulations, and the market are all boundary-setting forces that influence the work of auditors and how auditors perceive and understand their work. The concept of the auditor consists of who the auditor is and what the auditor does; this concept is shaped interactively by the boundary-setting forces, that exist in the auditors’ environment and by the auditors themselves, through the view auditors have of themselves and their environment. The boundary-setting forces have in recent decades undergone significant and rapid changes; for example, increased commercialization as well as significant regulatory changes, which are expected to have influenced the concept of the auditor. The concept of the auditor therefor needs to be explored to understand who today’s auditor is and what today's auditor does. This licentiate dissertation consists of three appended papers and a comprehensive summary. The appended papers constitute the basis for discussing who the auditor is and what the auditor does, thereby contributing to the concept of the auditor. This dissertation uses boundaries in exploring the concept of the auditor, since it is when the auditor encounters the boundaries of being an auditor that the auditor’s conception of an auditor becomes clear. This dissertation has a mixed-methods design based on survey and interview data. The results of this dissertation show that there are several characteristics that define who the auditor is. The auditor: is highly driven by professional values is less driven by business values is genuinely interested in auditor work is resistant to stress, heavy workload, and work–life balance issues is admiring the audit profession and perceiving it as highly professional is perceiving professional values in adding value to the client, i.e., in the business activities is enjoying adding value to the client is more motivated by contributing to the client than to society has high social skills and broad knowledge The results of this dissertation also show that the work of the auditor in the "grey area" between auditing and consulting comprises several activities. The auditor: adds value to the client by being available and engaged, by providing mental support and family mediation, by informing and discussing, by giving tips, advice, and suggestions, by explaining, answering questions, raising questions, and questioning, and by customizing, operating, developing, and contributing expertise to the client conducts a wide range of services, also related to the private and personal matters of the client has counselling, pedagogical, coaching and/or developmental roles / Det övergripande syftet med denna licentiatavhandling är att främja vår förståelse för revisorn genom att skapa ett begrepp för revisorn baserat på revisorers egna uppfattningar och förståelser av deras arbete i förhållande till gränssättande krafter. Revisorsprofessionen, revisionsbyrån, klienten, samhället, regleringar och marknaden är alla gränssättande krafter som påverkar revisorers arbete och hur revisorer uppfattar och förstår sitt arbete. Revisorsbegreppet består av vem revisorn är och vad revisorn gör, och formas interaktivt av de gränssättande krafter som finns i revisorernas omgivning och av revisorer själva genom deras syn på sig själva och sin omgivning. De gränssättande krafterna har under de senaste decennierna genomgått betydande och snabba förändringar, med till exempel ökad kommersialisering samt betydande regleringsändringar, vilket förväntas ha påverkat revisorsbegreppet. Således måste begreppet för revisorn utforskas för att förstå vem dagens revisor är och vad dagens revisor gör. Denna licentiatavhandling består av tre artiklar och en kappa. De bifogade artiklarna utgör grunden för diskussionen om vem revisorn är och vad revisorn gör, och bidrar därmed till begreppet för revisorn. Denna avhandling använder gränser för att utforska revisorsbegreppet, eftersom det är när revisorn möter gränsen för att vara revisor, som revisorns uppfattning om en revisor blir tydlig. En design med blandad metod används och det empiriska materialet består av enkät- och intervjudata. Resultaten av denna avhandling visar att det finns flera faktorer som definierar vem revisorn är. Revisorn: är starkt driven av professionella värden är mindre driven av affärsvärden är genuint intresserad av arbetet som revisor är motståndskraftig mot stress, arbetsbelastning och obalans mellan arbete och privatliv beundrar professionen och uppfattar revisionsyrket som mycket professionellt ser professionella värden i att skapa mervärde till klienter tycker om att skapa mervärde till klienten är mer motiverad av att bidra till klienten än samhället har höga sociala färdigheter och bred kunskap Resultaten av denna avhandling visar också att revisorns arbete i den gråa zonen mellan revision och konsultation omfattar flera aktiviteter. Revisorn: tillför mervärde för klienten genom att vara tillgänglig, engagerad, ett mentalt stöd och en familjemedlare och genom att informera, diskutera, ge tips, råd och förslag, förklara, svara på frågor, ställa frågor och ifrågasätta, klientanpassa, agera, utveckla, och bidra med expertis till kunden. bedriver ett brett utbud av tjänster, även relaterade till klientens privata och personliga frågor. kan ha en terapeutisk, pedagogisk, coachande och/eller utvecklande roll

The debate between the Power Resource Approach and the New Politics thesis has been ongoing for decades. The PRA claims that the labor movement continues to be the most prominent defender of the welfare state. The NP-thesis, on the other hand, claim that the welfare state in itself has created new interest groups, clients of specific welfare state programs, that have largely taken over as the most prominent welfare state upholder. In an attempt to empirically evaluate the usefulness of these two theories, quantitative data on protests against cuts in the sickness benefit program in Sweden during the years of 2006-2019 have been collected through investigating newspaper ma- terial. The results show that the protest engagement among client groups is greater than the engagement among the labor movement when looking at protests directed specifi- cally against cuts in the sickness benefit program. This result lends credibility to the NP- thesis while it questions the PRA. When including protest events directed against cuts in the sickness benefit program among other welfare retrenchment related grievances, the results show that the labor movement continues to be a prominent defender of the welfare state. Additionally, the PRA/NP literature is criticized for failing to acknowledge the possibility of protest coalitions between client groups and the labor movement or- ganizations. The results show that coalitions of protest exist, but more research is needed to conclude how coalition building relates to the theoretical debate regarding the welfare state upholders.

Syftet med denna utredning var att undersöka hur unga klienter skapar och utvecklar sin identitet som intagna på SiS särskilda ungdomshem. Ingen datainsamling har skett i samband med utredningen. Istället har utredningen utgått från ett publicerat material; tre upplagor av bokserien SiS unga berättar. Utredningen har genomförts med utgångspunkt i en kvalitativ ansats med fokus på beskrivning, tolkning och förståelse. Materialet analyserades med hjälp av en kvalitativ textanalys som bestod av två steg: kodning och tolkning. Olika mönster, teman och nyckelbegrepp identifierades vid kodningen. Vid tolkningen relaterades de olika delarna i kodningen till varandra och kopplades till teoretiska begrepp samt jämfördes med tidigare forskning. Goffmans (2014) teori om totala institutioner och Giddens (1999) teori om identitet användes som teoretiska utgångspunkter i den här utredningen. Resultatet av utredningen visade att tillvaron på de särskilda ungdomshemmen kan ha betydelse för unga klienters identitetsskapande då klienterna lever i en mycket speciell kontext utan handlingsfrihet och med mycket begränsade kommunikationsmöjligheter. Även sociala relationer kan bidra till unga klienters identitetsskapande. För unga klienter är ofta relationen med familj och vänner mycket värdefull och trygghetsskapande. Samtidigt tyder utredningens resultat på att komplicerade relationer med representanter från socialtjänsten är vanligt bland unga klienter. Framtiden är viktig men oviss för många unga klienter. Både handlingar i klientens förflutna och framtida möjligheter kan vara betydelsefulla för de unga klienternas identitetsskapande. / The purpose of this investigation was to explore how young clients create and develop their identity as inmates at SiS special residential homes. No data collection has been made duringthe investigation. Instead, the investigation has been based on a published material; three editions of the Swedish book series SiS Unga berättar. The investigation has been carried out on the basis of a qualitative approach with a focus on description, interpretation and understanding. The material was analyzed using a qualitative text analysis that consisted of two steps: coding and interpretation. Different patterns, themes and key concepts were identified during the coding. In the interpretation, the different parts of the coding related to each other were linked to theoretical concepts as well as previous research. Goffman's theory of total institutions and Gidden’s theory of identity were used as a theoretical perspective in this investigation. The results of the investigation showed that the environment in the special residential homes can be important for young clients' identity creation as the clients live in a very special context without freedom of action and with very limited communication opportunities. Social relationships can also contribute to young clients' identity construction. For young clients, the relationship with family and friends is often very important and contributes to the clients feeling of safety. At the same time, the results of the investigation indicate that complicated relationships with representatives from the social services are common among young clients. The future is important but uncertain for many young clients. Both actions in the client's past and future opportunities can be important for the young clients' identity construction.

This diploma thesis, called "Life's Career of Female Sex Workers - Clients of Organisation Bliss without Risk", concentrates on the topic of prostitution and on the particular period of Bliss without Risk clients' life. The theoretic part includes an explanation of terms of the prostitution scene as well as it mentions and considers new words of this branch such as a sex work or a sex worker. The diploma work tackles the problem of what is very specific for the difficulties of the prostitution branch (heath, social, law or criminal difficulties). It mostly concentrates on the problematic of on sex workers committed violence. The coping strategies being used by women in sex business are also described. The practical part includes the phone research based on information collected from the Bliss without Risk's ex-clients. The main goal of the research was to find out how the ex-clients are keeping and what was the reason they stopped using it's services (was it their dissatisfaction over provided services or did they just left the sex business at all etc.). It gives the basic view at the way of the ex-clients' living as well as at their personal, family and work situation. It also tries to summarise their feeling about the time period they have spent by working in sex business and thereof, if...

TITLE: Counselling and Psychological Services for Clients at The Horní Počernice Shelter Home AUTHOR: Mgr. Ľudmila Fonferová DEPARTMENT: The department of Psychology SUPERVISOR: Doc. PhDr. Miloš Kučera, CSc. ABSTRACT: The thesis is dealing with a psychological approach to the work with families and their children at a shelter using analytical techniques. It describes the circumstances and conditions for the work in the specific socio-therapeutic environment of The Horní Počernice Shelter Home. The target group with its demographic and status characteristics is depicted in detail with focus on reasons and expectations clients have when they come to the shelter home. The paper presents a functioning concept of psychological work with all clients and results of that work. It also reveals client evaluations of shelter housing after their initial adaptation. The selected case studies show work with motivated clients where changes in client behaviour as well as changes in their intrapsychic level can be noted. The paper compares different approaches of assisting professions in the shelter home, concentrating on the position of psychological and therapeutic work in social services. In the final part, the differences, conditions and limitations of various approaches are organised into a three-dimensional model with...

No description available.

Objectives: Research on life stressors and adverse life events has a long tradition. Few studies have addressed this topic in connection to very old people. Life stressors, especially major life stressors (MLSs) experienced by clients of home care services in the community have rarely been the subject of studies. Considering this gap, we investigated the prevalence of MLSs in home care clients. We examined the effects that MLSs have on their mood and health status as well as the impact of clients’ social resources on MLSs and their outcomes. Method: We used assessment data from 2,884 home care clients in six European countries. The methodological basis was the comprehensive and standardized interRAI Home Care Assessment (interRAI HC). Results: Fifteen point four percent of the sample—that consisted of women and men with an average age of 82.89 years–experienced an MLS in the last 6 months before the assessment. They were more depressed than persons without these experiences, and their health status indicated a higher level of instability and deterioration. At reassessment after 6 months, the situation changed. Despite the fact that both outcomes of the MLSs, depression and health status became worse in the reassessment-sample, home care clients without MLS were more affected by the worsening, especially that of depression. The expected buffering impact of social resources was low. Discussion: Although this study worked with limited information on MLSs, it could contribute to closing various knowledge gaps. The study shows that the MLSs represent a prevalent problem in a population of home care clients and that this problem has negative consequences for their mood and the stability of their health status. Furthermore, this research took up the situation of very old and vulnerable adults, who have previously rarely been considered in studies on major critical life events and stressors. Conclusion and Research Perspective: Future research on MLSs has to take up the issue of the time passage between the MLS and the impact on health and well-being of individuals dependent on care. It has to determine immediate as well as later consequences and identify those factors that are appropriate to reduce the MLS-effects on very old people dependent on care.