Two-thirds of higher education institutions are either currently involved in the process of or will soon begin to review their learning management system strategy (Green, 2012). Transitioning from one LMS to another is an endeavor that utilizes the entire institution and requires a great deal of strategic planning and cooperation. The literature described the involvement of instructional designers and technology support as key players in this transition process over a period of parallel time. When BYU transitioned from Blackboard to Learning Suite, a team of student employees managed the majority of the change. While there was very little time when Blackboard and Learning Suite ran in parallel, these employees provided support to faculty across the university. Data for this research included interviews with five faculty consultants who worked closely with faculty on the design of their courses and nine faculty members who used the student employees throughout the process along with survey data and the database kept to track interactions with the faculty members. Interview data were analyzed using a Spradley (1979) analysis. Descriptive statistics were used to analyze the survey and interaction data. Major findings suggested that the student employees were the critical component for helping smooth the transition. They were used extensively by the faculty members and logged over 41,000 points of contact over a period one year and four months. The student employees provided side-by-side help to resolve faculty concerns and answer questions. This team added capacity and tool knowledge that supported both faculty members and the consultants.

This study investigates the application of the cluster design space framework (CDSF) in developinga project-specific dashboard to visualize website health and performance withina content management system (CMS). Adopting a research-through-design approach, theproject emphasizes the importance of relevance and iterations in a design processes. Threedifferent data collection methods were employed: semi-structured interviews, a workshop,and a survey. Four expert users, all related to Knowit Experience and utilizing the sameCMS, participated in the study, providing data across all methods. Interview data wastranscribed and organized within predefined design space categories, while workshopand survey results were similarly aligned with these categories. Interestingly, all datacollection methods identified cluster number (5) Operational Decision-Making as the mostsuitable for this project. Drawing from interview responses and the final concept fromthe workshop, a high-fidelity prototype was developed to illustrate a potential dashboardvisualization. By applying the CDSF proactively in future designs, rather than retrospectively,this study aims to shed light on its potential to tailor and guide the design processfor future dashboard projects, encouraging effectiveness and precision.

The main goal of this diploma thesis is the creation of the bases for the project realization with the output in the form of the web portal for disabled fellow - citizens and people with special needs, e.g. elderly, foreigners etc. Mentioned bases form especially the analytic part of the project and description and realization of the most activities, which are in some way related to the work of the analyst. One of the most important contributions of this diploma thesis is the identification of the issue of disabled people, the identification of current available significant and germane information within the framework and especially the proposal and recommendation for developing the present situation. This diploma thesis forms finally the indispensable benefit for resolution of the whole project, because it contains its substantial part. The thesis is divided into several comprehensive and connected blocks. There are the main goals and reasons leading to choosing this subject described in the introduction, as well as the premises and limitations of realization of this diploma thesis. The author continues with identification of the information needs of possible portal users, whereas the emphasis is placed on the status and number of disabled citizens in the Czech Republic. Another important part of this thesis is the construction and description of the project plan, which includes the activities and occurrences needed for the realization of the overall solution. The remaining structure of the thesis is determined by a sequence of phases and activities described in the project plan. The evaluation of achieved goal's levels and detail identification of the contributions is made at the close of this diploma thesis.

Mελετάται το ζήτημα της διαχείρισης και προστασίας των Πνευματικών Δικαιωμάτων στον ψηφιακό κόσμο. Συγκεκριμένα, προτείνονται τα Συστήματα Ψηφιακής Διαχείρισης Δικαιωμάτων (DRM), ως μέσα προστασίας της νομοθετικής κατοχύρωσης των πνευματικών δικαιωμάτων (copyright) και υποστήριξης της διανομής του ψηφιακού περιεχομένου μέσω των δικτύων και του διαδικτύου, για την αποφυγή περιπτώσεων παραβίασης του νόμου της Πνευματικής Ιδιοκτησίας. Yλοποιήθηκε ένα πληροφοριακό σύστημα που ικανοποιεί τις λειτουργικές και τις τεχνικές προδιαγραφές των οντοτήτων που εμπλέκονται στο ζήτημα της διαχείρισης και της προστασίας των πνευματικών δικαιωμάτων. Η υλοποίηση του συστήματος έγινε με χρήση ανοικτών τεχνολογιών και ενός συστήματος διαχείρισης περιεχομένου (Drupal), ακολουθώντας διεθνή πρότυπα και πληρώντας κριτήρια ποιότητας και ευχρηστίας. / The issue of Management and Protection of Intellectual Rights is analysed in this project. Especially, Digital Rights Management Systems (DRMS)proposed as a way of legal protection of the copyright and support of the distribution of digital content throughout the internet, in order to avoid the infringement of the Intellectual Property Law. A system which satisfy the functional and technological requirements of the ontologies that include in the management and protection of the intellectual rights is implemented. Open technologies, international prototypes and a content management system (Drupal), are used for the implementation of a system of high quality and usability.

Effectiveness and usefullness among the important factors that affect success of online learning environments. During this study, a course-content management system developed regarding effectivity and usability related concerns. One major aim of this study is to develop effective and usable system. In this study, a course-content management system designed and developed under the light of previous researches. In the design phase, effective design strategies and characteristics of effective and usable learning systems were explored, and system was designed considering these strategies. Then, development phase applied. After system developed, usability techniques was explored, and heuristic evaluation method was choosed as a usability method to measure usability of the system. During the study, modified version of a checklist that was prepared considering usability heuristics. Applied checklist contains total 108 questions under 13 heuristics (major usability problem). Heuristic evaluation is an expert review method. Therefore, this study should have been evaluated by experts. 8 experts enrolled in this study. All experts are either Phd or graduate students at instructional technology departments and they have enrolled in web-based studies. They investigated the usability of the course-content management system according to the usability related criterias on the checklist. When test results were considered, a course-contentmanagement system developed during this study was found usable. Results of this study may enlighten the way of future studies.

Examensarbetet har varit en studie som skulle ta fram ett sätt att utvärdera användbarheten och göra en betygsättning av användbarhet i ett utvalt Content Management System.Det bakomliggande problemet till att examensarbetet utfördes är att betygsättningen av användbarhet är bristfällig i många utvärderingar av Content Management System.Studien har använt ett befintligt ramverk som var framtaget för utvärdering av användbarhet i mobiltelefoner. Detta ramverk modifierades så att det istället kunde implementeras på ett Content Management System.Användartesterna som användes för datainsamlingen utfördes av användare som valts ut genom ett selektivt urval beroende på erfarenhet inom användning av informationssystem.Användarna betygsatte olika användbarhetsindikatorer beroende på egen upplevelse under utförandet av uppgiften.Det data som samlades in från användartesterna sammanställdes i en Excelfil och för varje användares betyg på de olika användbarhetsindikatorerna sammanställdes ett pentagondiagram från dessa betyg.Studiens resultat presenterade en analys av utvärderingen som implementerade de olika delarna från ramverket. Analysen visade på olika resultat från testanvändarna och resultaten kunde enkelt utläsas från pentagondiagramen.Studiens slutsats är att det anpassade ramverket baserar sig på befintliga teorier och metoder kring utvärdering av användbarhet och betygsättningen baseras på befintliga tillvägagångsätt i ramverket.De identifierade komponenterna i ramverket är utvärderings delen, användartester och think-aloud, och betygsättningsdelen, poängskala och pentagondiagram. / The thesis has been a study that would provide a way to evaluate usability and make a rating of usability in a selected content management system. The underlying problem that the thesis was conducted is that the rating of usability is inadequate in many evaluations of Content Management Systems. The study has used an existing framework that was developed for evaluating usability in mobile phones. This framework was modified so that it could instead be implemented on a Content Management System. The user tests used for data collection were performed by users selected through a selective selection based on experience in the use of information systems. Users rated different usability indicators depending on their experience during the performance of the task. The data collected was compiled in an Excel-file and for each user's ratings of the various usability indicators, a pentagon chart was compiled from these grades.The study's results presented an analysis of the evaluation that implemented the various parts of the framework. The analysis showed different results from the test users and the results could easily be read from the pentagon charts.The study's conclusion is that the adapted framework is based on existing theories and methods of evaluating usability and the rating is based on existing approaches in the framework.The identified components of the framework are the evaluation section, user tests and think-aloud, and the grading scale, scorecard and pentagon chart.

The ability to reach a wider public using the Internet has brought the world a wide varietyof online retailers offering their customers to purchase almost anything from the comfortof their home. With this increase in online retailing, a need for automation has been developedby the users. To be able to decrease the administrative tasks to a bare minimum allowsretailers to focus on their core business instead. With this new request for automation, businesssystems are becoming more and more popular and to be able to integrate the web sitewith a business system results in lower administrative workload. A variety of systems arealready available for the public to use for integrating a web shop to a number of differentbusiness systems. These systems are however often restrictive and will provide a frameworkfor developing the web shop themselves. One web content management system that lacksthis kind of support is SiteVision. On behalf of Soleil IT, a Proof of Concept was developedto investigate the feasibility of integrating a web shop developed in SiteVision, with a businesssystem for automation of administrative tasks. The implementation included featuressuch as retrieving products from the business system and displaying them on the web site,and the ability to purchase a set of products which should generate an order in the businesssystem. RESTful web services was used to transmit data between the business system andthe web shop. This project resulted in a successful integration of the business system VismaAdministration and a web shop developed in SiteVision. The project showed the feasibilityof performing such an integration and also exposed any restrictions that the setup may have.

Many companies use intranets where only authorized personnel can share, create, and access news, events, and knowledge in a company. An intranet is a web application with dynamic content. It consists of various functions and features that facilitate the information management and knowledge flow within the company. The main goal of this project is to create and design an intranet demo that is adaptable and extendable by companies and organizations. The intranet contains various primary functions that users can interact with. The designed intranet is based on the EPiServer Content Management System framework and is programmed in back-end and front-end with the Visual Studio IDE tool. The back- end part is mainly programmed in C# language to create functions and logic such as the intranet structure and then linked to the front-end part where the HTML, CSS, and JavaScript library React is used to encode the front-end and get a user interface. The finalized intranet contains various primary functions where authorized employees have individual profiles with their status and contact information. Users can share corporate events and access corporate news. / Många företag använder intranät där endast auktoriserad personal har tillgång till att dela, skapa och komma åt nyheter, händelser och kunskap inom företaget. Intranät är en webbapplikation med dynamiskt innehåll. Den består av olika funktioner som underlättar informationshantering och kunskapsflöde inom företaget. Målet med detta projekt är att skapa och designa en intranätdemo som är anpassningsbar och extensibel för företag och organisationer. Intranätet innehåller olika primära funktioner som användarna kan interagera med. Intranätet är baserat på EPiServer Content Management System ramverket och är programmerat i back-end och front-end med Visual Studio IDE-verktyget. Back-end delen kommer huvudsakligen att programmeras i C# språk för att skapa funktioner och logik som strukturen av en färdig designat intranät. Sedan länkas färdig programmerade back-end delen till front- end delen där HTML, CSS och JavaScript-biblioteket React används för att koda front-end för att få ett användargränssnitt. Den utvecklade och slutförda intranätet innehåller olika primära funktioner där auktoriserade anställda har enskilda profiler med sin anställnings status och kontaktinformation. Användare kan dela företagsevenemang och få tillgång till företagsnyheter.

The main goal of the diploma thesis is to prepare a plan for information system modernization with use of project management for HARTMANN-RICO company. This task is going to be solved with use of critical analysis and project management. The result is going to be detailed plan of the project with all necessary prerequisites including economical evaluation. Based on which management will make a decision about acual project realisation.

This thesis will cover Allastudier.se, a system for administration of educations in Sweden. The system is used at the news agency Metro, as one of its services, and is in need of improvement. Allastudier.se aims to gather all educations in Sweden on one site. A problem that the site faces is keeping the information of the educations up-to-date. In the current system Allastudier.se imports information about the educations from Skolverkets (the authority responsible for educations in Sweden) database. Educations that are not handled by Skolverket needs to be manually updated by the system administrators. In this thesis, a more efficient way of administrating education information is discovered, implemented and discussed. The new system allows customers to Allastudier.se to directly administer information about their educations through an appropriate web service. This system increases the effectiveness of the service Allastudier.se and improves the capabilities of keeping information up-to-date. The development of the system is done through an advanced development environment at Metro. The work method, the frameworks and development tools used are explained and discussed along with challenges encountered and what future work remains for the system. The outcome of the project is a potent: web based content management system, which allows for customers to Allastudier.se to administer the information about their educations directly. / Denna avhandling utreder Allastudier.se, ett system som administrerar utbildningar i Sverige. Systemet är en av tjänsterna som förmedlas av nyhetsbyrån Metro, och är i behov av förbättring. Allastudier.se ämnar samla alla Sveriges utbildningar på en plats. Ett problem som sidan möter är att hålla utbildningsinformationen uppdaterad. Allastudier.se importerar för nuvarande systemets utbildningsinformation från Skolverkets (den myndighet som är ansvarig för utbildningar i Sverige) databas. Utbildningar som inte administreras av Skolverket måste uppdateras av systemadministratörer. I denna avhandling beskrivs hur ett effektivare sätt att administrera utbildningsinformation upptäcks, implementeras och diskuteras. Det nya systemet tillåter kunder till Allastudier.se att direkt administrera information om deras utbildningar genom en webbtjänst. Detta system ökar effektiviteten hos tjänsten Allastudier.se och förbättrar möjligheterna för att hålla information uppdaterad. Systemet utvecklas genom en avancerad utvecklingsmiljö hos Metro. De arbetsmetoder, ramverk och utvecklingsverktyg som använts kommer förklaras och diskuteras tillsammans med de utmaningar som stöts på och det framtida arbete som återstår med systemet. Projektets utfall resulterade i ett kraftfullt webbaserat innehållshanteringssystem, som tillåter kunder till Allastudier.se att direkt administrera information om deras utbildningar.