Thesis (PhD)--Stellenbosch University, 2014. / ENGLISH ABSTRACT: Business-to-business services relating to physical asset management are playing an increasingly important role in industry. This is in the midst of the current pressures which asset owning organisations are experiencing in realising optimal value from their assets. The pursuit of understanding and complying with asset management standards such as ISO 55000 as well as the potential value to be gained from successful and sustainable business relationships contributes towards the importance of these services. The problem is that there is little or no evidence regarding the critical success factors for collaborating successfully in asset management services. The study identi es these critical success factors and demonstrates how the factors can di er between role players, industries, global regions and service types. A decision support model is developed providing the asset management community with access to the critical success factors for decision-making purposes. Based on the synthesis from internationally conducted Delphi- and survey studies it is found that the continued and sustained commitment from the asset owning organisation's senior management in support of the asset management service is the most critical factor for a successful asset management service partnership. Open and e ective communication is also highlighted as being critical, while it is important to have a process in place to improve the service continuously. Laboratory and eld testing con rm the validity of the decision support model for facilitating the decision-making process to improve asset management services, and in addition it also formalises the commercial and contracting processes relating to these services. / AFRIKAANSE OPSOMMING: Besigheid-tot-besigheidsdienste met betrekking tot siese batebestuur speel 'n toenemende belangrike rol in die industrie. Dit is te midde van die druk wat batebesittende organisasies tans ondervind om optimale waarde uit hul siese bates te verkry. Die strewe na beter begrip en om te voldoen aan batebestuurstandaarde soos ISO 55000, asook die potensiële waarde wat verkry kan word uit suksesvolle en volhoubare besigheidheidsvennootskappe, dra by tot die belangrikheid van hierdie dienste. Die probleem is daar bestaan min of geen bewyse rakende die kritiese suksesfaktore vir suksesvolle samewerking in batebestuurdienste. Die studie identi seer die kritiese suksesfaktore en toon aan hoe hierdie faktore kan verskil tussen rolspelers, industrieë, wêreldstreke en dienstipes. 'n Besluitnemingsmodel is ontwikkel wat die batebestuurgemeenskap toegang gee tot die kritiese suksesfaktore vir besluitnemingsdoeleindes. Gebaseeer op die sintese van internasionale Delphi- en opnamestudies is daar bevind dat die mees kritieke faktor vir 'n suksesvolle vennootskap in batebestuurdienste die voortgesette en volgehoue toewyding deur die bate-besittende organisasie se senior bestuur, ter ondersteuning van die batebestuurdiens, is. Doeltre ende en openhartige kommunikasie is ook uitgewys as krities, terwyl dit belangrik is om 'n proses te volg om die diens voortdurend te verbeter. Laboratorium- en praktyk toetsing het bevestig dat die besluitnemingsmodel geldig is vir die fasilitering van die besluitnemingsproses om batebestuursdienste te verbeter asook vir die formalisering van die kommersiële en kontraktuele prosesse wat verband hou met hierdie dienste.

A growing body of evidence shows that globalization and advances in information and communication technology (ICT) have prompted a revolution in the way work is produced. One of the most notable changes is the establishment of the alternative workplace arrangement (AWA), in which workers have more freedom in their work hours and workplaces. Just as all organizations are not good candidates for AWA adoption, all work types, all employees and all levels of facilities supports are not good candidates for AWA adoption. The main problem is that facility managers have no established tools to assess their readiness for AWA adoption or to select among the possible choices regarding which AWA type is most appropriate considering their organizations' business reasons or objectives of adoption and the current readiness levels. This dissertation resulted in the development of readiness level assessment indicators (RLAI), which measure the initial readiness of high-tech companies for adopting AWAs and the ANN based decision model, which allows facility managers to predict not only an appropriate AWA type, but also an anticipated satisfaction level considering the objectives and the current readiness level. This research has identified significant factors and relative attributes for facility managers to consider when measuring their organization's readiness for AWA adoption. Robust predictive performance of the ANN model shows that the main factors or key determinants have been correctly identified in RLAI and can be used to predict an appropriate AWA type as well as a high-tech company's satisfaction level regarding the AWA adoption.

Export-led growth is important for a number of reasons. At a macro-economic level, it can create profit, allowing a country to balance its finances and manage its debt. Export-led growth can also lead to higher productivity and job creation. At a micro-economic level, exports and export-led growth lead to higher competitiveness and business growth. From an exporter’s perspective, however, participation in the global economy and export to new foreign markets bring with them the challenge of acquiring the required knowledge of an unknown market. Relevant information gathered has to be subjected to analysis and interpretation before it can be applied to strategic business decisions regarding the company and its market. This study proposes that Competitive Intelligence (CI) be used as an instrument to determine the types of export information that exporters require, as it focuses on exporters’ information requirements and enhances their competitiveness. The increasingly competitive business environment places increasing demands on Trade Promotion Organisations (TPOs) to make better use of resources available in order to tailor products and services to the needs of exporters. TPOs are amongst the main sources of information and export assistance for exporters. Other export information sources include publications and a variety of human sources. The assistance of TPOs can take the form of various export-promotion instruments, such as market research, trade fairs and business introductions. TPOs face various challenges, including that of scarce resources. Therefore, such resources must be utilised optimally and in order to achieve efficiency, Realistic Export Opportunities (REOs) need to be prioritised. This study stresses the importance of export diversification and the export of manufactured goods. Export diversification brings its own challenges including the question of which products to promote for export. The application of a Decision Support Model developed by Cuyvers et al. (1995:173) for South Africa identified a number of REOs. Amongst these was the export of South Africanmanufactured extruders to Tunisia. Against the background of the importance of export growth, the types of information that exporters use and the sources of such information were determined by means of a survey of extruder manufacturers, TPOs and users of extruders. With the export potential of extruders to Tunisia as an REO as focus, a market study was conducted using the case study research method. Results of the survey indicate that the only type of information that extruder manufacturers as potential new exporters in South Africa seek on a continuous basis is competitor information, specifically pricing information. However, the findings indicate that this is not typically the type of information supplied by TPOs in South Africa. Furthermore there is no evidence that extruder manufacturers have processes in place to monitor markets and competitors, or to identify key types of information. Concerning the case study, it was found that there is indeed a potential market for extruders in Tunisia and that the industries in which extruders are typically used are significant and growing. It was however also found that there are high trade barriers and high market concentration. Therefore, in terms of an export-promotion strategy for TPOs, an offensive exportpromotion strategy is proposed. In terms of further research, this study points to a need for research of this nature to extend to the wider capital equipment industry. It is further recommended that market profiles of the markets that show the most potential for specific products produced and manufactured in South Africa as evident from the results of Rossouw, Steenkamp, Viviers and Cuyvers (2010) be compiled. / Thesis (Ph.D. (International Trade))--North-West University, Potchefstroom Campus, 2010.

The services sector has played an increasingly important role in international trade in recent years. The negotiations under the General Agreement on Trade in Services (GATS) in recent years have initiated a global drive to liberalise services trade. However, this liberalisation process holds many challenges, especially for developing countries that do not have an adequate regulatory system to sufficiently support and promote these new export sectors. The Department of Trade and Industry (DTI) in South Africa recognised a need to undertake scientific research to identify the development and export potential of key services sectors. In the period from 2005 until 2009, the services sector contributed 65% on average to the GDP of South Africa. In 2010, 79% of the labour force in South Africa was employed in the services sector. However, services only contributed 19% to total exports from South Africa in the period from 2005 until 2009 (ITC, 2010a). The largest services export sectors for South Africa over the five–year period were travel (63%), transportation (11%), and business services (9%). This indicates that South Africa?s services exports are mostly concentrated in one sector, namely travel, and this clearly indicates the need for South Africa to diversify exports of services into other sectors. Export promotion is one of the methods that governments can use in order to stimulate the export growth of a country. Given the need to increase and diversify the exports of South African services, this study aimed to investigate the literature in order to establish possible guidelines for the export promotion of services specifically. Export promotion instruments should aim to identify potential export opportunities in order to allocate scarce government resources to the active promotion of the sectors with the highest export potential. In order to aid government with this process, Cuyvers, De Pelsmacker and Roozen (1995) developed a decision support model (DSM) that could determine potential export opportunities for products in Belgium by using a scientifically–based method. This model was adapted for South African products in 2007 and further refined in 2009 and 2010 for the DTI in South Africa. In all cases, the DSM analysis was only applied to products and the services sector was never taken into consideration owing to the data differences and the nature of services. Therefore, this study aimed to develop a similar model for the services sector in South Africa that could identify the sectors and countries with the highest potential for services export diversification. The results of such a model could also be incorporated into a services sector strategy for South Africa. Such a services strategy does not currently exist for South Africa and if the results of this model were incorporated into such a strategy, it would be the first of its kind. The study reviewed the methodology of the DSM for products and found that the methodology of the first two filters could be applied to the available services data in a similar manner. However, owing to the nature of services and the limited availability of data, the third and fourth filters had to be adapted to consider these differences. Therefore, a new model was developed to incorporate the nature of services, and the new model was named the export opportunities model (EOM) for services. A new methodology was developed for the third and fourth filters in the EOM for services. A new cell structure was also constructed to categorise the results of the EOM according to the specific market characteristics, which could be used in export promotion strategies to develop specific promotion instruments for each type of market. The results of the EOM for services on a geographical basis showed that the highest export opportunities for services in South Africa were in Eastern and South–Eastern Asia, followed by the European market. The results also identified specific sectors that have high export potential for South African services. The sectors with the highest export potential are travel, transportation, construction services, communications services and other business services. These results can be incorporated into a services sector export promotion strategy for the DTI in South Africa. The study also compared the results of the DSM for products with the results of the EOM for services, in order to establish guidelines on regional export opportunities for both products and services. The study found that the highest export opportunities were in the Asian and European regions. The DTI in South Africa could use these product/country combinations and services/country combinations to develop specific export promotion instruments and strategies for each region in the world. / Thesis (Ph.D. (International Trade))--North-West University, Potchefstroom Campus, 2011.

Export-led growth is important for a number of reasons. At a macro-economic level, it can create profit, allowing a country to balance its finances and manage its debt. Export-led growth can also lead to higher productivity and job creation. At a micro-economic level, exports and export-led growth lead to higher competitiveness and business growth. From an exporter’s perspective, however, participation in the global economy and export to new foreign markets bring with them the challenge of acquiring the required knowledge of an unknown market. Relevant information gathered has to be subjected to analysis and interpretation before it can be applied to strategic business decisions regarding the company and its market. This study proposes that Competitive Intelligence (CI) be used as an instrument to determine the types of export information that exporters require, as it focuses on exporters’ information requirements and enhances their competitiveness. The increasingly competitive business environment places increasing demands on Trade Promotion Organisations (TPOs) to make better use of resources available in order to tailor products and services to the needs of exporters. TPOs are amongst the main sources of information and export assistance for exporters. Other export information sources include publications and a variety of human sources. The assistance of TPOs can take the form of various export-promotion instruments, such as market research, trade fairs and business introductions. TPOs face various challenges, including that of scarce resources. Therefore, such resources must be utilised optimally and in order to achieve efficiency, Realistic Export Opportunities (REOs) need to be prioritised. This study stresses the importance of export diversification and the export of manufactured goods. Export diversification brings its own challenges including the question of which products to promote for export. The application of a Decision Support Model developed by Cuyvers et al. (1995:173) for South Africa identified a number of REOs. Amongst these was the export of South Africanmanufactured extruders to Tunisia. Against the background of the importance of export growth, the types of information that exporters use and the sources of such information were determined by means of a survey of extruder manufacturers, TPOs and users of extruders. With the export potential of extruders to Tunisia as an REO as focus, a market study was conducted using the case study research method. Results of the survey indicate that the only type of information that extruder manufacturers as potential new exporters in South Africa seek on a continuous basis is competitor information, specifically pricing information. However, the findings indicate that this is not typically the type of information supplied by TPOs in South Africa. Furthermore there is no evidence that extruder manufacturers have processes in place to monitor markets and competitors, or to identify key types of information. Concerning the case study, it was found that there is indeed a potential market for extruders in Tunisia and that the industries in which extruders are typically used are significant and growing. It was however also found that there are high trade barriers and high market concentration. Therefore, in terms of an export-promotion strategy for TPOs, an offensive exportpromotion strategy is proposed. In terms of further research, this study points to a need for research of this nature to extend to the wider capital equipment industry. It is further recommended that market profiles of the markets that show the most potential for specific products produced and manufactured in South Africa as evident from the results of Rossouw, Steenkamp, Viviers and Cuyvers (2010) be compiled. / Thesis (Ph.D. (International Trade))--North-West University, Potchefstroom Campus, 2010.

The services sector has played an increasingly important role in international trade in recent years. The negotiations under the General Agreement on Trade in Services (GATS) in recent years have initiated a global drive to liberalise services trade. However, this liberalisation process holds many challenges, especially for developing countries that do not have an adequate regulatory system to sufficiently support and promote these new export sectors. The Department of Trade and Industry (DTI) in South Africa recognised a need to undertake scientific research to identify the development and export potential of key services sectors. In the period from 2005 until 2009, the services sector contributed 65% on average to the GDP of South Africa. In 2010, 79% of the labour force in South Africa was employed in the services sector. However, services only contributed 19% to total exports from South Africa in the period from 2005 until 2009 (ITC, 2010a). The largest services export sectors for South Africa over the five–year period were travel (63%), transportation (11%), and business services (9%). This indicates that South Africa?s services exports are mostly concentrated in one sector, namely travel, and this clearly indicates the need for South Africa to diversify exports of services into other sectors. Export promotion is one of the methods that governments can use in order to stimulate the export growth of a country. Given the need to increase and diversify the exports of South African services, this study aimed to investigate the literature in order to establish possible guidelines for the export promotion of services specifically. Export promotion instruments should aim to identify potential export opportunities in order to allocate scarce government resources to the active promotion of the sectors with the highest export potential. In order to aid government with this process, Cuyvers, De Pelsmacker and Roozen (1995) developed a decision support model (DSM) that could determine potential export opportunities for products in Belgium by using a scientifically–based method. This model was adapted for South African products in 2007 and further refined in 2009 and 2010 for the DTI in South Africa. In all cases, the DSM analysis was only applied to products and the services sector was never taken into consideration owing to the data differences and the nature of services. Therefore, this study aimed to develop a similar model for the services sector in South Africa that could identify the sectors and countries with the highest potential for services export diversification. The results of such a model could also be incorporated into a services sector strategy for South Africa. Such a services strategy does not currently exist for South Africa and if the results of this model were incorporated into such a strategy, it would be the first of its kind. The study reviewed the methodology of the DSM for products and found that the methodology of the first two filters could be applied to the available services data in a similar manner. However, owing to the nature of services and the limited availability of data, the third and fourth filters had to be adapted to consider these differences. Therefore, a new model was developed to incorporate the nature of services, and the new model was named the export opportunities model (EOM) for services. A new methodology was developed for the third and fourth filters in the EOM for services. A new cell structure was also constructed to categorise the results of the EOM according to the specific market characteristics, which could be used in export promotion strategies to develop specific promotion instruments for each type of market. The results of the EOM for services on a geographical basis showed that the highest export opportunities for services in South Africa were in Eastern and South–Eastern Asia, followed by the European market. The results also identified specific sectors that have high export potential for South African services. The sectors with the highest export potential are travel, transportation, construction services, communications services and other business services. These results can be incorporated into a services sector export promotion strategy for the DTI in South Africa. The study also compared the results of the DSM for products with the results of the EOM for services, in order to establish guidelines on regional export opportunities for both products and services. The study found that the highest export opportunities were in the Asian and European regions. The DTI in South Africa could use these product/country combinations and services/country combinations to develop specific export promotion instruments and strategies for each region in the world. / Thesis (Ph.D. (International Trade))--North-West University, Potchefstroom Campus, 2011.

Made available in DSpace on 2014-06-11T19:29:13Z (GMT). No. of bitstreams: 0 Previous issue date: 2010-12-20Bitstream added on 2014-06-13T19:59:01Z : No. of bitstreams: 1 larrubia_cb_me_ilha.pdf: 1490169 bytes, checksum: e5d66416ae597322c58503ce0f43ddd7 (MD5) / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES) / O reservatório da Usina Hidrelétrica Ilha Solteira localiza-se entre os estados de São Paulo, Mato Grosso do Sul, Minas Gerais e Goiás inserindo-se na Bacia Hidrográfica do Rio Paraná. Este reservatório foi construído com o objetivo de geração de energia, porém, como geralmente ocorre com a maioria dos reservatórios, passou a ser utilizado para múltiplas finalidades. Dentre os usos se destacam o transporte hidroviário, a irrigação, a aquicultura e o lazer. Devido à boa qualidade de suas águas, apresenta uma forte tendência ao aumento das utilizações deste recurso. Considerando que alguns aproveitamentos resultam em impactos e consequentes conflitos relacionados aos interesses de usos do recurso, é de suma importância o desenvolvimento de medidas disciplinadoras que visem à manutenção da qualidade da água. Nesse sentido, a presente proposta objetivou estabelecer uma hierarquia dos principais usos do reservatório considerando critérios econômicos, sociais, operacionais e a qualidade da água. Para tanto, adotou-se um Modelo Multicritério de Apoio à Decisão, onde, com a utilização do método Analytic Hierarchy Process (AHP), as modalidades de uso do reservatório foram priorizadas. De acordo com o constatado no presente estudo, o segmento de recreação e turismo apresentou o melhor desempenho nos critérios avaliados, sendo considerado como prioridade global para a utilização da água do reservatório de Ilha Solteira e de seus afluentes. O uso dos recursos hídricos para irrigação se mostrou interessante, sendo que foi apontado como prioridade em alguns municípios. A aquicultura aparece em terceiro lugar na ordem de prioridade, se destacando tanto em projetos da iniciativa privada como em projetos com investimentos públicos. A região apresentou um baixo uso dos recursos hídricos para o transporte hidroviário, sendo este segmento quase uma exclusividade... / The Ilha Solteira reservoir is located between the States of São Paulo, Mato Grosso do Sul, Minas Gerais and Goias, inserted in Paraná's river basin. This reservoir was built with the purpose of power generation, but as it usually happens with most reservoirs, it began to be used for multiple purposes. Among the various uses of the reservoir can be highlighted the navigation, the irrigation, the aquaculture and the recreation. Due to the high quality of its waters, there's a strong intent on increasing the use of this resource, being that some uses result in significant impact and therefore, conflicts of interest arise. It is then of utmost importance the creation of disciplinary measures targeted on maintaining water quality. In that sense, this proposal aims to establish a hierarchy of the main uses of the reservoir, considering the criteria economical, social, operational and the quality of the water. To that end, was adapted a Multi-Criteria Decision Support model, where, using the method of Analytic Hierarchy Process (AHP), the uses of the reservoir were prioritized. According to the results of this study, the segment of recreation and tourism showed the best performance on the evaluated criteria and was defined as the global priority concerning the water usage of the reservoir of Ilha Solteira and of their tributaries. The use of water resources for irrigation proved to be interesting, and it was appointed as a priority in some cities. The aquaculture appears in third place in the priority order, standing out so much in projects of the private initiative such as in projects with public investments. The region presented low use of water resources for waterborne transport, being that segment almost exclusiveness of the São Simão-GO city. The usage of the water to supply showed little expression on the cities in the region, however deserves attention for the volume of sewage... (Complete abstract click electronic access below)

Additive manufacturing (AM), or 3D printing, is a manufacturing method where components are produced by successively adding material to the product layer by layer, unlike traditional machining where material is subtracted from a workpiece. There are advantages and disadvantages with both methods and it can be a complex problem to determine when one method is preferable to the other. The purpose of this study is to develop a decision support model (DSM) that quickly guides the end user in selecting an appropriate method with regards to production costs. Information is gathered through a literature study and interviews with people working with AM and CNC machining. The model takes into consideration material selection, size, times, quantities, geometric complexity, post-processing and environmental aspects. The DSM was formulated in Microsoft Excel. The difference in costs between each method in relation to quantity and complexity was made and compared to the literature. The AM model is verified with calculations from the Sandvik Additive Manufacturing. The margin of error is low, around two to six percent, when waste material isn’t included in the calculations. Unfortunately, verification of the CNC model hasn’t been performed due to a lack of data, which is therefore recommended as future work. The conclusion of the study is that AM will not replace any existing manufacturing method anytime soon. It is, however, a good complement to the metalworking industry, since small, complex parts with few tolerances benefits from AM. An investigation of existing solutions/services related to the study was also performed with the ambition that the DSM can complement existing solutions. It was found that while there are many services that helps companies with implementing AM through consulting, few provides any software to assist the company. Regarding the question if AM is profitable for certain products, only one software fulfilled that demand, though it didn’t provide any actual costs. The DSM therefore fills a gap among the existing services and software. / Additiv tillverkning (AM), eller 3D-printing, är en tillverkningsmetod där komponenter produceras genom att succesivt addera material till produkten lagervis, till skillnad från skärande bearbetning där material subtraheras från ett arbetsstycke. Det finns fördelar och nackdelar med respektive metod och det kan vara ett komplext problem att avgöra när den ena metoden är att föredra framför den andra. Syftet med denna studie är att utveckla en beslutstödjande modell (DSM) som hjälper användaren välja lämplig metod med avseende på produktionskostnader. Information inhämtas genom en litteraturstudie samt intervjuer med personer som arbetar med AM och skärande bearbetning. Modellen tar hänsyn till material, storlek, tider, geometrisk komplexitet, efterbearbetning och miljöeffekter. Den beslutstödjande modellen skapades i Microsoft Excel. Skillnaden i pris mellan respektive tillverkningsmetod beroende på antal och komplexitet jämfördes mot litteraturstudien. Modellen för AM verifieras med hjälp av kostnadskalkyler från Sandvik Additive Manufacturing. Felmarginalen är förhållandevis låg på cirka två till sex procent när spillmaterial inte tas hänsyn till. Tyvärr har modellen för skärande bearbetning inte verifieras på grund av en brist på data, vilket därför rekommenderas som fortsatt arbete.  Slutsatsen är att AM inte kommer ersätta någon nuvarande tillverkningsmetod. Det är dock ett bra komplement till metallindustrin eftersom små, komplexa komponenter med få toleranskrav gynnas av AM. En undersökning över nuvarande tjänster relaterat till studien genomfördes med ambitionen att utreda om den beslutstödjande modellen kompletterar dessa. Resultatet av undersökningen visar att medan det finns många konsulttjänster som hjälper ett företag implementera AM så är det få som erbjuder någon form av mjukvara. Gällande frågan om AM är lönsam för vissa produkter så var det bara en mjukvara som kunde besvara den, dock utan att visa några kostnader. Den beslutstödjande modellen framtagen i denna studie fyller därmed en funktion bland nuvarande tjänster och mjukvaror.

The globalized world has increased people’s awareness, which has resulted in a higher demand for better quality as well as shorter led times, without increasing the selling price. The fact that companies are actively working with streamlining processes of the existing business can therefore be seen as crucial for its future existence. In this study, a decision support model for the initial part of streamlining projects for warehouses has been developed. The model is based on key theories and methods of efficiency and warehouse layouts. This constitutes the theoretical foundation, for which the six areas of the model were designed. The model is based on a process- and rating structure, in which the six areas were broken down to 12 matrices and 1 summary. In each matrix, the solution methods are rated based on their individual properties against crucial parameters. As support for the model, complementary questions for each area have been developed, to give the user good opportunities to gather necessary information and data. By answering the questions and studying the matrices, the user has a good foundation to select the alternatives that fits the company’s needs. By doing this, the user will be able in a timely manner to identify the most relevant opportunities, and thus also discard those who do not possess the requested features or properties. This study has resulted in a model whose strength lies in its ability to allow companies, at an earlier stage, to allocate resources to the solutions that are relevant and therefore should be examined more closely. This based on the company's situation, goals and needs.

This study provides the strategies that can be implemented to promote the agricultural sector in KwaZulu-Natal and the theory behind economic development, as well as the importance of trade and export growth. There are restrictions in terms of trade and it is important that these are addressed before making a decision to choose a viable, potential and realistic country to export to. This study is aimed answer the research question if agriculture can be seen as a primary export sector in KwaZulu-Natal. Furthermore, this study includes background on the KwaZulu-Natal Province and mainly focus on the indicators such as GDP, employment, health issues and other indicators that will indicate that this province is of importance in South Africa in terms of the agricultural sector. This study uses SARS data to analyse and calculate the Revealed Comparative Advantage (RCA) of all agricultural products of the province. This is done to identify if there is a comparative advantage in the products studied in this study. The products of KwaZulu-Natal also show that this province’s agriculture can be seen as a primary export sector and that this sector is a major contribution to South Africa’s GDP and development. This study uses the Decision Support Model (DSM) to compare the results from the Revealed Comparative Advantage to identify the products and sectors which have the most export potential in the international market. This study reveals that the agricultural products and industries in KwaZulu-Natal with the highest overall export potential are chocolate and cocoa preps, refined soybean oil, and leather products as the three top performers among agricultural products and have the most export potential in the province. Concluding remarks are based on the findings made throughout the study. / Thesis (MCom (International Trade))--North-West University, Potchefstroom Campus, 2012