The Place of Narrative is an exploration of the implications, opportunities and processes posed by participatory design methods in Landscape Architecture. The thesis has been structured within a narrative inquiry framework that is situated within the larger field of qualitative research. The work aspires to assess if the combination of community engagement and narrative inquiry methods can contribute to a richer understanding of place and inspire more contextually appropriate design responses. In landscape architecture, a deep understanding of the places that we design requires knowledge of local culture and the experiences and connections that people cultivate towards their environment over time. Being in place as designer, visitor and inhabitant helps to establish a level of trust. These stories of the residents—past and present, of designer, and of the landscape itself interweave and manifest in site-specific solutions. The ambition of this research is to capture the complexity of this process and to provide a primer for landscape architecture students interested in the integration of narrative theory, place, people and practice in community participatory design.

Due to the current urbanization trend, people are spending more time than ever on their daily commute. However, commuting in megacities often results in irritating scenarios. Especially when using public transportation. This project tried to provide an alternative way of commuting that would allow people to refresh themselves during the journey and prepare for their activities in the best way possible. Rather than looking at the commute as a transition from A to B, this project tried to envision different scenarios of daily life and implement smart solutions that would enhance the experience through seamlessly integrated technologies—based on the technological expertise from the sponsor Huawei. In this concept, smart sensors combined with data collection would provide a tailored experience for the customer at different depth levels. The process includes brand research and topic selection to set up the design goal. Basing on the valuable material got from the first step, the design moved to the next step and tried to find the solution for the thesis topic. This is processed by gathering information from the website, brainstorming the ideation. Then the author built up the prototype by sketching, rendering, and 3D modeling. The user experience got developed basing on the robust design. The author started with user research and analyzed and set up personas. The result is an interior design concept with a particular focus on its interaction and user experience. The seating position supports the user experience by changing in harmony with individual preferences and time of the day. Three unique travel modes provide different levels of control over the overall experience based upon the user's request and their trust in the smart system.

The purpose of this study is to explore the ethical dilemma in design that User Experience (UX) designers encounter in their workplace, consumers’ perception of ethics in bright patterns and dark patterns, and consumers’ decisions between bright patterns and dark patterns. The former aims to understand the reason behind the prevalence of dark patterns, while the latter aims to determine whether bright patterns are a potential ethical approach that designers can adopt in the future. In this study, the methods semi-structured interview and within-subjects experiment with follow-up interview were conducted to gather empirical data. For both methods, a content analysis was selected to analyze the empirical data, which resulted in findings that answered the research questions of this study. The findings show that (1) authority to decide how designers should address ethics in design is more distributed to those investing in a product development project, (2) most ethical issues revolve around challenges of working in an ethical manner rather than bad practices of incorporating ethics in design work, (3) designers adopt one or more ethical approaches to stay ethical and /or address ethical issues that arise in their workplace, (4) some specific bright patterns and dark patterns have no influence on consumer decisions while other specific bright patterns and dark patterns influence consumer decisions, and (5) consumers perceive bright patterns to be more ethical than dark patterns in terms of freedom of choice and transparency.

In his speech during the 2016 Speculative Design Symposium, held at the University of California, San Diego, Benjamin Bratton1 rightly argued that the job of 21st century design is to undo (much of) the design of the 20th.A number of recent controversial designs and practices in the business and public sphere have suddenly made ethical design (design ethics2) a hot topic in the design community.This master thesis is a highly critical and fairly philosophical examination of the design profession in the context of the current socio-technical landscape. It analyses the convergence between the fields of design, ethics and disruptive technology. Autonomous transportation is taken as an example to illustrate what circumstances (should) drive designers’ social engagement. Hopefully, it also accommodates for a productive reflection on the place of ethics in a broader social context. By utilising speculative and critical design approaches, the thesis aims to stimulate, provoke and ideally maintain a public discourse on the direction of development of technology and modern societies, and inspire designers to be more critical to the vocational portrayal of their profession. / <p><strong>The degree project is carried out at the Department of Science and Technology (ITN) at Faculty of Science and Engineering, Linköping University</strong></p>

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Thèse numérisée par la Division de la gestion de documents et des archives de l'Université de Montréal.

Thèse numérisée par la Division de la gestion de documents et des archives de l'Université de Montréal

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Dark Patterns är designmönster som används av företag i syfte att manipulera användare till att fatta beslut som de möjligtvis inte hade gjort annars och som inte gynnar deras egna intressen. Den här studien undersöker användarens upplevelse och perspektiv på dark patterns på en onlineresebyrås hemsida där dark patterns används flitigt. Dark patterns använder sig ofta av kognitiva biaser som utnyttjas hos användaren för att styra användaren till att fatta beslut som användaren inte hade avsikt att fatta, och som till följd kan påverka individens välfärd negativt. Dessa designmönster blir allt mer förekommande inom e-handeln, vilket väcker frågan hur etiskt användningen av dark patterns är. I dagsläget finns inga regelverk i Sverige som specifikt gäller användningen av dark patterns, däremot finns det regelverk som berör dark patterns, exempelvis de riktlinjer som den Europeiska dataskyddsstyrelsen har tagit fram gällande användandet av deceptive patterns samt Europaparlamentets direktiv om otillbörliga affärsmetoder. Forskningsfrågorna som ligger till grund för denna studie är: “Hur upplever internetanvändare dark patterns på onlineresebyråers hemsidor?” och “Hur påverkas användarens attityd gentemot onlineresebyråer som applicerar dark patterns?”. För att försöka svara på frågeställningarna har en kvalitativ kartläggning genomförts med hjälp av semistrukturerade intervjuer. Studien undersöker hur fyra internetanvändare med stor resvana upplever dark patterns på en onlineresebyrås hemsida med hjälp av simulerade bokningsprocesser i form av förinspelade videor. Intervjuerna transkriberades och analyserades med hjälp av tematisk analys. Resultatet visade att deltagarna hade en förståelse att man som användare bör vara försiktig vid bokning av resor för att inte bli lurad. Denna urvalsgrupp betonar att de har vant sig vid ett flertal dark patterns och inte längre reagerar på dem. Däremot upplevdes dark patterns som både något som förhindrar en smidig bokning och som störande moment under bokningen. Studien tyder på att när deltagarna är medvetna om dark patterns upplever de dem också som störande och även oetiska. En överdriven användning av dark patterns verkar även skapa en negativ uppfattning om företag som använder dem. Studien visar även att ett överanvändande av dark patterns kan ha motsatt effekt på vad företagen som implementerar dem hoppas på; att användare snarare upplever negativa känslor som påverkar deras köpbenägenhet negativt. / Dark Patterns are design patterns used by companies to trick users to make decisions that they might otherwise not have done and may not be in the user’s best interest. This study investigates users' experience and perspective on dark patterns on an online travel agency’s website that frequently uses dark patterns. Dark patterns often exploit cognitive biases in the user to steer the user to make decisions that the user might not have intended to make, which could have a negative effect on the user’s welfare. These types of design patterns are becoming more and more common within e-commerce which has sparked the question of ethicality in the use of dark patterns. There are currently no regulations in Sweden that specifically cover dark patterns, but there are regulations that affect dark patterns, such as the guidelines The European Data Protection Board have established on the use of deceptive patterns as well as the European Parliament’s “Unfair Commercial Practices Directive”. The underlying research questions for this study are: “How do internet users experience dark patterns on online travel agencies’ websites?” and “How is the users’ attitude towards online travel agencies that apply dark patterns affected?”. In an effort to answer the research questions a qualitative survey has been done with the help of semi-structured interviews. This study investigates how four internet users perceive dark patterns on an online travel agency’s website with the help of simulated booking processes through pre-recorded videos. The interviews were then transcribed and analyzed through thematic analysis. The results show that the participants had an understanding of the need to be cautious during online travel booking to avoid being tricked or scammed. This selection group emphasizes that they’ve become used to a number of dark patterns and no longer react to them. Dark patterns that hinders a smooth booking are however seen as disruptive elements. This study indicates that the users perceive dark patterns as disruptive and unethical when they’re aware of the dark patterns being used. Excessive use of dark patterns also seems to create a negative perception on the company that uses them. This study also shows that an excessive use of dark patterns could have the opposite effect than desired by the company that implements them; that the user is inflicted by negative feelings that affect the users propensity to purchase negatively.