The diploma thesis is concentrated on CLIL, an innovative method of teaching. It integrates the content and the language learning. The aim of this work is to find out how CLIL is actually realized at primary schools and discover the possibilities and the limits of this method. The theoretical part of this work is based on the literature and it summarizes the main characteristic of Content and Language Integrated Learning. The practical part of this diploma thesis is an outcome of qualitative research. As the methods of research I used interviews with teachers, observations, a realization and a following reflection of a lesson which was planned and based on the principles of CLIL. The result of this work is the analysis of the CLIL lessons in primary education and the analysis of the possibilities and the limits of this method. KEYWORDS innovative method, foreign language teaching, Content and Language Integrated Learning, foreign language across the curriculum, qualitative research

Abstracts in English and Zulu / The main objective of this study was to investigate the impact of innovative marketing on the performance of Ghanaian food processing SMEs. The research study was carried out in response to the scholarly and managerial interest in the construct of innovative marketing as a novel competitive tool and its effect on performance in food processing SME organisations. This research study examined the effect of the six components of innovative marketing (i.e. marketing mix variables (MV), marketing modification (MM), integrated marketing (IM), customer focus (CF), market focus (MF) and value proposition (VP) on the four components of food processing SME performance i.e. financial performance (FP), customer performance (CP), internal business process performance (IBPP) and learning & growth performance (LGP). The research study was carried out on 225 food processing SMEs on the registered list of the National Board for Small Scale Industry (NBSSI) in the Eastern Region of Ghana. The study was quantitative in nature with the use of questionnaires distributed to 225 owners/managers of food processing SMEs in the Eastern Region of Ghana. Through an extensive literature review, a conceptual framework and empirical result from 225 food processing SMEs in Ghana, the research study employed exploratory factor analysis along with structural equation modelling – path analysis to evaluate the proposed model for understanding the relationships among the constructs. The collected data was analysed through descriptive statistics and multiple regression analysis using the Statistical Package for the Social Science (SPSS) version 23 and STATA version 15.1. The reliability of innovative marketing and food processing performance factors were determined using Composite Reliability and Cronbach’s alpha and the validity of the factors of innovative marketing and food processing SMEs were also ascertained using convergent and discriminant validity methods. The research study established that SMEs in the food processing sector in Ghana exhibit high levels of five innovative marketing factors (i.e. market focus, value proposition, customer focus, integrated marketing and marketing mix variables) which impact on all four factors of food processing SME performance (i.e. financial performance, customer performance, internal business process performance and learning and growth performance) whereas marketing modification, a factor of innovative marketing, indicated insignificant association with food processing SME performance. The recommendation of the conducted research study made a clear statement that food processing SMEs in Ghana should maintain a positive attitude towards innovative marketing, and also negate the effect of innovative marketing challenges to achieve high performance. The conclusions that were drawn from the conducted research study indicated that the main research objective had been achieved. Hence, innovative marketing positively influences the performance of food processing SMEs in Ghana. / Inhloso enkulu yalolu cwaningo bekungukuphenya umthelela wokumaketha okusha ekusebenzeni kwama-SME wokucubungula ukudla waseGhana. Ucwaningo lwenziwe kuphendulwa intshisekelo yezifundiswa nezokuphatha ekwakheni ukumaketha okusha njengethuluzi lokuncintisana lenoveli nomphumela walo ekusebenzeni ezinhlanganweni zokucubungula ukudla kwama-SME. Lolu cwaningo lubheke umphumelela wezinto eziyisithupha zokumaketha okusha (isbokuguquguqukayo kokuhlanganiswa kokumaketha (MV), ukuguqulwa kokumaketha (MM), ukumaketha okuhlanganisiwe (IM), ukugxila kwamakhasimende (CF), ukugxila emakethe (MF), nokuphakanyiswa kwevelu (VP) ezingxenyeni ezine zokulungiswa kokudla ukusebenza kwe-SME okungukuthi, ukusebenza kwezezimali (FP), ukusebenza kwamakhasimende (CP), ukusebenza kwenqubo yebhizinisi yangaphakathi (IBPP), nokusebenza kokufunda nokukhula (LGP). Ucwaningo lwenziwe kuma-SME wokucubungula ukudla angama-225 ohlwini olubhalisiwe lweNational Board for Small Scale Industry (NBSSI) esifundeni esiseMpumalanga yeGhana. Lolu cwaningo belunobuningi ngokwendalo ngokusetshenziswa kwamaphepha emibuzo anikezwe abanikazi/abaphathi abangama-225 bokucubungula ukudla ama-SME esifundeni esiseMpumalanga yeGhana. Ngokubuyekezwa okubanzi kwezincwadi, uhlaka lomqondo kanye nomphumela wezobuciko kusuka kuma-SME wokucubungula ukudla angama-225 eGhana, ucwaningo lwasebenzisa ukuhlaziywa kwezici zokuhlola kanye nokuhlelwa kwesimo sokulinganisa - indlela yokuhlola imodeli ehlongozwayo yokuqonda ubudlelwano phakathi kokwakhiwa. Imininingwane eqoqiwe yahlaziywa ngezibalo ezichazayo kanye nasekuhlaziyweni okuningi kokuhlehla kusetshenziswa i-Statistical Package ye-Social Science (SPSS) inguqulo 23 kanye ne-STATA version 15.1. Ukuthembeka kokumaketha okusha kanye nokusebenza kokucubungula ukudla kunqunywe kusetshenziswa i-Composite. Ukuthembeka kanye ne-alpha kaCronbach nokuba semthethweni kwezici zokumaketha okusha nokuqhutshwa kokudla kwama-SME nakho kwaqinisekiswa kusetshenziswa izindlela zokuqinisekisa nezokunbandlulula. Ucwaningo luye lwaveza ukuthi ama-SME emkhakheni wokulungiswa kokudla eGhana akhombisa amazing aphezulu wezinto ezinhlanu ezintsha zokumaketha (okusho ukugxila emakethe, ukuphakanyiswa kwenani, ukugxila kwamakhasimende, ukumaketha okuhlanganisiwe kanye nokuxubana kokuxubana kokumaketha) okunomthelela kuzo zonke izici ezine zokulungiswa kokudla ukusebenza kwe-SME (okusho ukusebenza kwezezimali, ukusebenza kwamakhasimende, ukusebenza kwenqubo yebhizinisi yangaphakathi nokusebenza kokufunda nokukhula), kanti, ukuguqulwa kokumaketha, okuyisici sokumaketha okusha, kukhombisa ukuzihlanganisa okungabalulekile nokusebenza kokudla kwe-SME. Incomo yocwaningo olwenziwe yenze isitatimende esicacile sokuthi ama-SME okucubungula ukudla eGhana kufanele agcine isimo esihle mayelana nokukhangisa okusha, futhi angaphikisi nomphumela wezinselelo ezintsha zokumaketha ukuza kuzuzwe ukusebenza okuphezulu. Iziphetho ezithathwe ocwaningweni olwenziwe zikhombisile ukuthi inhloso enkulu yocwaningo seyifeziwe. Ngakho-ke, ukumaketha okusha kunomthelela omuhle ekusebenzeni kokulungiswa kokudla kwama-SME eGhana. / Business Management / D. Phil. (Management Studies (Marketing))

This thesis analyses the pricing environment of the OOH advertising media market in the Czech Republic. In the theoretical part, it introduces the concept of marketing and marketing communication, but also touches upon advertising as such and its role in society, which is in many cases controversial. Furthermore, this thesis focuses on a specific communication channel, namely outdoor advertising. It presents its history, development and current trends. It describes the various types of formats offered on the Czech market, including innovative and alternative ones, but also presents the current problems and limitations associated with this medium. Even so, advertisers are currently investing significant sums in standard OOH advertising formats and suppliers are trying to collect increasingly accurate data to increase the effectiveness of this communication channel. The supply of outdoor advertising operators in the Czech market is concentrated in a few large players. The specific demand and offer of OOH advertising suppliers is presented in the practical section in parallel with the offer of the media agencies contacted. In this part, it is analysed and evaluated how the outdoor advertising market reacts in terms of price to the advertising demand of advertisers. The author focuses on the main and...

1 Abstract The diploma thesis deals with three innovative models of childcare. The work is divided into theoretical and practical part. The object of the work is to inform about innovative child care models and to map the implementation possibilities of one described model. The theoretical part deals with the theme of family and its importance for the society. The disorders of family, reasons for child removals out of family, prevention of family failures and family preservation are farther described in this part. Other chapters are focused on already mentioned three models of care. The first model describes sharing care within providing support of volunteers, the second model inheres in sharing care within the residential care and the last model describes the sharing care within care provided by foster parents. The practical part addresses the research which was undertaken as semi-structured dialogs with social workers of foster parents and with foster parents too. A part of the research is formed by the analyse of reasons for child removals out of family. It was found out within the research that the implementation possibilities of sharing care within care provided by foster parents are low with regards to its demandingness and the general settings of our society.

National innovative capacity, a central driver of countries’ long-term economic growth, has been one of the focal points in innovation research for roughly thirty years. Initially proposed as an index to measure technologic invention over time, this concept has become the widely accepted standard for measuring the performance of (sub) national and sectoral innovation systems toward being an analytic tool attributed to innovation systems theory. Country comparison, knowledge flows, and R&D forecasting are in the center of analysis feeding the concrete practical use of innovation policy optimization. In this regard, a rich body of studies has contributed indispensable knowledge about the determinants of innovative capacity. However, the multi-dimensional interconnections have not been covered in depth. Thus, to gain a holistic understanding of the “DNA” behind national innovative capacity a new “comparative” view of these determinants is necessary. To this end, this dissertation proposes revisiting the focus, unit and parameters of analysis that predominate within current national innovative capacity studies and sets forth three interlinked academic articles that focus on different layers of innovative capacity in countries. Besides furthering academic discourse on the determinants of innovational outcome, this conceptual revision leads to a new approach on national innovation capacity research. Its intention is to make policy makers aware of certain pathways leading to the same outcome. This knowledge will enable them to pursue a dynamic approach of supporting the innovative processes in countries by defining appropriate innovation strategies that consider both the countries’ specific preconditions and the sub-systems perspective.:1. Introduction 2. The purpose of revisiting the NIC concept for innovation policy 3. The scientific contribution of this doctoral thesis 3.1 Article 1: Increasing the national innovative capacity: Identifying the pathways to success using a comparative method 3.2 Article 2: National Health Innovation Systems: Clustering the OECD countries by innovative output in healthcare using a multi-indicator approach 3.3 Article 3: Increasing the innovative capacity of European cities: Making use of proven concepts from the national level 4. References

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Der stationäre Einzelhandel ist eine Domäne, die sowohl unter der digitalen Transformation als auch unter dem Einfluss der COVID-19-Pandemie leidet. Besonders das Wachstum des E-Commerce und die Möglichkeit des mobilen Einkaufs über Smart Devices schaffen neue Herausforderungen (Fulgoni, 2015; Reinartz et al., 2019). Dabei zeigen sich eine rückläufige Kund:innenfrequenz und stagnierende Umsätze als Folge eines veränderten Kund:innenverhaltens (Handelsverband Deutschland, 2019, 2020). Diese Situation macht es für den stationären Einzelhandel unerlässlich innovative Services zu gestalten, um den neuen Anforderungen gerecht zu werden (Doherty & Ellis-Chadwick, 2010; Fulgoni, 2015; Geiger et al., 2021; Reinartz et al., 2019). Eine vielversprechende Herangehensweise kann es sein, an dem Alleinstellungsmerkmal des stationären Einzelhandels, der Serviceinteraktion (Interaktion zwischen Servicepersonal und Kund:innen), anzusetzen und diese zu stärken. Emotionen sind im Servicekontext hochrelevant und machen einen wichtigen Teil der Serviceerfahrung aus (Bagozzi et al., 1999; Burns & Neisner, 2006). Insbesondere die Fähigkeit des Servicepersonals, die Emotionen der Kund:innen zu verstehen und darauf zu reagieren, ist erfolgsentscheidend für Serviceinteraktionen (Bahadur et al., 2018; Bitner et al., 1994; Mattila & Enz, 2002). ... Im Rahmen dieses Betrags adressieren wir folgende Forschungsfrage: Wie kann eine digital gestützte und emotionsbasierte Interaktion zwischen Kund:innen und Servicepersonal wertvoll gestaltet werden? Methodisch orientiert sich der Beitrag an dem Design Science Research (DSR) Paradigma (Hevner et al., 2004; Vaishnavi et al., 2015). Zunächst werden der theoretische Hintergrund zur Relevanz von Emotionen in Serviceinteraktionen und der Wert von Interaktionen vermittelt. Danach wird in zwei Designzyklen die Entwicklung und Evaluation eines IT-Artefakts und eines Interaktionsartefakts vorgestellt. Dabei werden insbesondere die Auswirkungen der Interaktion hinsichtlich ihres Einflusses auf die emotionale Situation der Kund:innen und den resultierenden Value in Interaction untersucht. [Aus: Einleitung]

L’accroissement de la population humaine, l’agriculture intensive et le développement industriel créent une pollution de l’air qui aujourd’hui devient préoccupante pour notre santé et notre environnement. Si la qualité de l’air extérieur fait l’objet depuis plusieurs décennies de règlementations qui permettent aujourd’hui de constater une diminution globale de la pollution dans les grandes agglomérations européennes, la pollution de l’air intérieur a quant à elle été longtemps sous-estimée. En effet, avec le développement de matériaux composites pour la construction et l’ameublement, la gamme de polluants de l’air intérieur s’est très largement agrandie et les concentrations ont globalement augmenté. Plusieurs études ont ainsi montré que de nombreux composés organiques volatils étaient détectés dans l’air intérieur à des concentrations bien plus élevées qu’à l’extérieur. D’autre part, la modification des modes de vie sédentaires et citadines ont pour conséquence une augmentation du temps passé dans des espaces confinés comme les logements, les lieux de travail et les transports en commun. Le simple renouvellement de l’air intérieur par de l’air extérieur devenant de moins en moins satisfaisant dans les grandes agglomérations, de nouvelles méthodes de traitement sont actuellement développées pour diminuer les concentrations de ces polluants tout en limitant la consommation d’énergie. La photocatalyse, en tant que procédé d’oxydation avancé fait partie des technologies intéressantes pour minéraliser des composés organiques volatils (COV). Après un rapide rappel du contexte sociétal de la pollution atmosphérique, les conditions de mesures et les méthodes possibles pour le traitement de cette pollution sont présentées. Le chapitre suivant regroupe les résultats sur le développement de matériaux photocatalytiques innovants et la mesure de leur efficacité. La première partie de ce chapitre fait le bilan des réacteurs photocatalytiques adaptés à l’étude de réactions à l’interface solide-gaz et résume les nombreuses difficultés liées à l’évaluation des performances de divers matériaux dans des conditions le plus souvent difficilement comparables. Dans la seconde partie, un premier matériau composite constitué de film polymère et de dioxyde de titane a été caractérisé par sa capacité à oxyder un composé volatil, le diméthyle disulfure, utilisé en agriculture pour la fumigation. Le développement d’un second matériau photocatalytique original, constitué de fibres de TiO2 pur a, quant à lui, été caractérisé par sa capacité à minéraliser des COV représentatifs de la pollution de l’air intérieur (acétone, heptane, toluène). Les deux dernières parties de ce chapitre se situent à l’interface entre la photochimie et la biologie. Dans un premier temps, la capacité d’inactivation bactérienne d’un textile « intelligent » sur lequel sont fixées des particules de dioxyde de titane couplées à un photosensibilisateur a été étudiée et l’efficacité sous rayonnement visible de ce tissu original a été analysée. L’impact de la pollution de l’air intérieur sur des cellules de la peau fait l’objet de la dernière partie de ce chapitre. Pour cela un montage permettant d’exposer des cellules de kératinocytes en culture, mais également des biopsies de peau humaine, à des concentrations contrôlées en COV a été mis au point. Nous avons ainsi pu mettre en évidence une réponse cellulaire à ce stress environnemental et préciser l’origine de ce stress. Enfin ce travail se termine par une ouverture sur des projets de recherche actuellement en cours ayant pour objet la mesure des espèces réactives de l’oxygène impliquées dans les réactions photochimiques et le développement de nouveau matériaux hybrides polymère/photosensibilisateurs. Des idées de projets à l’interface de la photochimie et de la biologie ouvrent de nouvelles perspectives à la suite de ces premiers résultats. / The increase of human population, the modern agriculture and industrial development generate air pollution, which is nowadays worrying for health and environment. Since several decades, outdoor air pollution has been regulated giving rise a global decrease of pollution in the most important European cities. However indoor air pollution was neglected for a long time. Indeed with development of composite materials for building and furnishing, the number of air pollutants strongly increased together with their concentrations. Several studies have thus demonstrated that numerous volatile organic compounds (VOC) were detected indoor at much higher concentration than outdoor. Moreover, due to the modification of sedentary and urban lifestyles, the time spent in confined spaces like housing, working places and public transportation increases. It is less and less satisfactory to simply renew indoor air with outdoor air in most of urban agglomerations. Accordingly, new processes for air treatment are developed in order to decrease indoor air pollutant concentrations while limiting energetic consumption. Photocatalysis is an advanced oxidation process potentially interesting for VOC removal. After a short reminder on the societal context of atmospheric pollution, measurement and treatment methods are presented in chapters I and II. The following chapter gathers the results obtained on the development of new photocatalytic materials and on the measure of their efficiency. The first part of this chapter is devoted to an overview of photocatalytic reactors for gas solid reactions and summarizes the numerous problems arising from the comparison of different materials under various conditions, which are not always similar. In the second part, a composite material made of titanium dioxide encapsulated in a polymer film is characterized and used for the oxidation of a volatile compound used for agricultural fumigation, dimethyl disulfide. The spectroscopic analysis led to the optimization of the material as a function of its thickness and its titanium dioxide loading. A second innovative photocatalytic material made of pure TiO2 fibers is characterized by its mineralization ability of representative indoor air VOC (acetone, heptane, and toluene). The performance of this material is compared to that of a commercial one, Quartzel ® made of TiO2 deposited on quartz fibers, under strictly identical conditions. The two last parts of this chapter are at the interface between photochemistry and biology. In a first strep, bacterial inactivation by a smart textile where titanium dioxide particles coupled with a photosensitizer is studded under visible light. In the last part, the impact of indoor air pollution on skin cells is presented. A dedicated device allowing keratinocytes culture cells and skin biopsies exposures to controlled VOC concentrations is developed. It is thus possible to evidence and to determine the origin of the cellular response to this environmental stress. At last, new research projects for a near future are then presented. They concern the determination of reactive oxygen species involved in photochemical reactions and the development of new hybrid polymers encapsulating photosensitizing molecules. Prospective ideas at the interface of photochemistry and biology conclude this memory.

Organizational change and innovation are critical for business survival and more likely to occur when employees engage in change-oriented behaviors. Previous studies have examined the direct effects of workplace social exchanges on employees’ change-oriented behaviors; however, less attention has been given to the combined effects of these exchanges and the mechanisms by which these relationships occur. In this study, I look at the combined effects of leader-member exchange, trust in team members, and perceived organizational support on voice, innovative, and learning behaviors via psychological safety. In addition, based on the understanding that psychological safety is not always present in the work environment, I look at the conditions under which these workplace social exchanges lead to the aforementioned behaviors even when psychological safety is low or absent. Therefore, the purpose of this dissertation is three-fold: (1) to explore the combined effects of leader-member exchange, trust in team members, and perceived organizational support in improving followers’ psychological safety within the organization, (2) to investigate the mediating role of psychological safety on the relationships between workplace social exchanges and followers’ change-oriented behaviors, and (3) to expand on previous findings and examine the conditions under which these social exchanges and psychological safety lead to followers’ change-oriented behaviors. Specifically, I propose and test a theoretical model derived from social exchange theory to examine conditional indirect effects of leader-member exchange, trust in team members, and perceived organizational support on voice, innovative, and learning behaviors through psychological safety within the organization, and to examine the role of proactive personality, political skill, perceived team social integration, perceived support for innovation and perceived organizational justice as second stage moderating variables that may compensate for low psychological safety within the organization. My theoretical model was tested using lagged data collected from leader-follower dyads representing 174 followers and 85 leaders from four organizations located in the United States. To test this theoretical model, I used a quantitative non-experimental research design, a survey method, and multilevel analytical procedures.

Les transitions écologiques et numériques, ainsi que les préoccupations relatives aux inégalités sociales, signalent l’avènement de nouveaux défis complexes pour les villes contemporaines. Ces changements soulèvent la question de la capacité dynamique des urbanistes, plus précisément leur capacité à revoir leurs outils et leurs routines de planification dans les projets urbains afin d’explorer le potentiel des nouveaux paradigmes d’action collective et de favoriser des voies de transition innovantes pour les villes. Les entreprises européennes, en particulier dans le domaine des transports publics, ont relevé ce défi, avec des résultats convaincants, en développant des outils basés sur des théories de conception innovante. L’un de ces outils méthodologiques, le processus Définition-Connaissance-Concept-Proposition (DKCP), a été utilisé pour générer une nouvelle gamme d’options de planification dans trois recherches-interventions à Montréal, au Canada. La routine traditionnelle du planificateur se concentre généralement sur une seule activité du processus, la formulation de propositions (phase P), en adaptant légèrement les anciens projets au contexte et aux règles locales. Cependant, la routine des futurs urbanistes devrait inclure de nouvelles capacités de gestion des étapes en amont des projets sous la forme d’une succession de phases DKCP. La nécessité de relever les défis complexes de la ville du XXIe siècle ouvre la voie à une nouvelle identité professionnelle : celle de « l’urbaniste innovant ». / Ecological and digital transitions, along with concerns over social inequalities, signal the advent of complex new challenges for contemporary cities. These changes raise the issue of the dynamic capability of urban planners: more specifically, their ability to review their tools and planning routines in urban projects in order to explore the potential of new paradigms of collective action and foster innovative transition paths for cities. European companies, especially in public transportation, have responded to this challenge, with convincing results, by developing tools based on innovative design theories. One of these methodological tools, the Definition-Knowledge-Concept-Proposition (DKCP) process, was used to generate a new range of planning options for three urban districts in Montreal, Canada. The traditional planner’s routine generally focuses on a single activity in the process, the formulation of propositions (Phase P), by slightly adapting former projects to the local context and rules. However, the future urban planners’ routine should include new capabilities for managing upstream stages of projects in the form of a succession of DKCP phases. The need to tackle the complex challenges of the 21st century city opens the way to a new professional identity: the “innovative urban planner”.