<p>This final thesis was performed at Ericsson in Gävle between April and June of 2008. Ericsson is a world leading manufacturer of radio base stations (RBS), which handles mobile phone traffic with 2G and 3G technology. The main purpose of this study is to examine if two different types of products (RBS and site material) should have different terms and conditions, today the terms and conditions are the same for both types.</p><p> </p><p>During the course of our study we have tried to think of the terms reliability, validity and generalization. The intention in doing that was to keep the thesis at a high academic level. To name an example of this we have tried to keep our minds at an objective level during the interviews and informal conversations. This was done to keep our minds open and help us draw our own conclusions.</p><p> </p><p>Through our literature studies we have identified a few guidelines that are important to consider when you’re formalising terms and conditions. Later the constructed guidelines are compared to the information about Ericsson’s routines which is collected from interviews, Ericsson’s intranet and informal conversations. After a discussion we were able to see some conclusions about the formalising of terms and conditions.</p><p> </p><p>One conclusion this study has resulted in is that it’s difficult to say whether the same terms and conditions can be used for different types of products. It is likely that it would be possible to have different terms and conditions, but to design these there would take more research in how the organization in question handles their orders and everything around them.</p><p> </p><p>To complement the results of this final thesis more case based studies should be conducted within the subject of terms and conditions in the order process. Our reason to think this way about further studies is that we felt the currently existing theories to be few and far between in our research.</p>

This final thesis was performed at Ericsson in Gävle between April and June of 2008. Ericsson is a world leading manufacturer of radio base stations (RBS), which handles mobile phone traffic with 2G and 3G technology. The main purpose of this study is to examine if two different types of products (RBS and site material) should have different terms and conditions, today the terms and conditions are the same for both types.   During the course of our study we have tried to think of the terms reliability, validity and generalization. The intention in doing that was to keep the thesis at a high academic level. To name an example of this we have tried to keep our minds at an objective level during the interviews and informal conversations. This was done to keep our minds open and help us draw our own conclusions.   Through our literature studies we have identified a few guidelines that are important to consider when you’re formalising terms and conditions. Later the constructed guidelines are compared to the information about Ericsson’s routines which is collected from interviews, Ericsson’s intranet and informal conversations. After a discussion we were able to see some conclusions about the formalising of terms and conditions.   One conclusion this study has resulted in is that it’s difficult to say whether the same terms and conditions can be used for different types of products. It is likely that it would be possible to have different terms and conditions, but to design these there would take more research in how the organization in question handles their orders and everything around them.   To complement the results of this final thesis more case based studies should be conducted within the subject of terms and conditions in the order process. Our reason to think this way about further studies is that we felt the currently existing theories to be few and far between in our research.

We study optimal order placement in a limit order book. By modelling the limit order book dynamics as a Markov chain, we can frame the purchase of a single share as a Markov Decision Process. Within the framework of the model, we can estimate optimal decision policies numerically. The trade rate is varied using a running cost control variable. The optimal policy is found to result in a lower cost of trading as a function of the trade rate compared to a market order only strategy. / Vi studerar optimal orderläggning i en limit orderbok. Genom att modellera dynamiken av inkommande ordrar som en Markov kedja så kan vi formula optimal orderläggning som en Markov Decision Process. Inom ramverket av modellen så kan vi skatta optimala strategier numeriskt. En löpande kostnad används som en kontrollvariabel för handelstakten av den optimala strategin. Vi finner att den optimala strategin resulterar i en lägre handelskostnad som funktion av deltagande jämfört med en marknadsorder strategi.

Bakgrund: För företag som håller lager är en viktig faktor för att lyckas öka effektiviteten att arbeta med lagerstyrning. Lagerstyrning handlar om planering och kontroll av lagret för att kunna serva kunderna och produktionen. Inom lagerstyrning är det viktigt att företag fattar beslut gällande vilken orderkvantitet som ska beställas samt när ordern ska läggas för att finnas tillgänglig på lagret vid rätt tidpunkt. Företag kan använda sig av säkerhetslager vid styrning av sitt lager för att försäkra sig om att de kan hantera osäkerheter i efterfrågan och produktion. Syfte: Syftet med studien är att utifrån analys av lagerstyrningsteori utforma en teoretisk lagerstyrningsmodell för att skapa förståelse för hur lageromsättningshastigheten kan öka. Vidare ska den framtagna modellen empiriskt appliceras på Sandviks produktionsavdelning i Svedalas aktuella artiklar för att identifiera möjliga förbättringar. Metod: Studien har genomförts som en fallstudie på Sandviks produktionsavdelning i Svedala baserat på en teoretisk framtagen lagerstyrningsmodell. Teoriinsamlingen till utformandet av den teoretiska lagerstyrningsmodellen har inhämtats via facklitteratur och vetenskapliga artiklar. Empiriinsamlingen har gjorts med hjälp av intervjuer och numerisk data. Både teori och empiri har sedan analyserats utifrån ett kvalitativt tillvägagångssätt. Avslutande kommentarer: Den framtagna teoretiska lagerstyrningsmodellen börjar med att presentera kriterier som påverkar lageromsättningshastigheten, sedan presenteras steg för att genomföra en ABC-klassificering och slutligen presenteras olika lagerstyrningsmetoder för att bestämma hur orderläggningen ska ske samt hur stortivsäkerhetslagret ska vara. Den teoretiska lagerstyrningsmodellen är pedagogisk och tydlig för att skapa förståelse hos företag om hur de kan öka sin lageromsättningshastighet. Lagerstyrningen som formades utifrån den teoretiska lagerstyrningsmodellen för Sandviks produktionsavdelning i Svedala bestod av orderläggningsmetoderna lot-for-lot, uppskattad orderkvantitet och täcktidplanering samt säkerhetslager baserat på manuella bedömningar och baserat på ledtidsförbrukningen. Med hjälp av denna lagerstyrning ska de proaktivt undvika föråldrat och långsamtgående lager i framtiden. / Background: In order to increase the efficiency for companies that keep inventory, they need to work with inventory control. Inventory control regards planning and control of the inventory to increase customer and production service. Within inventory control, it is important that companies make decisions regarding the quantity to be ordered and when the order will be added to be available in the warehouse at the right time. Companies can use safety stock to ensure that they can deal with uncertainties in demand and production. Purpose: The purpose of this study is, based on analysis of inventory control theory, to design a theoretical model of inventory control to create an understanding for how the inventory turnover may increase. Furthermore, the theoretical model will be empirically applied to Sandvik's production department of Svedala's current articles to indicate improvements. Method: The study has been made as a case study at Sandvik´s production department in Svedala, based on a developed theoretical model of inventory control. Theory collection to the design of the theoretical model of inventory control has been obtained through professional literature and scientific articles. Empirical data has been collected through interviews and numerical data. Both theory and empirical data have been analyzed from a qualitative approach. Concluding remarks: The designed theoretical model of inventory includes criteria that affect inventory turnover, the steps to implement an ABC classification and various inventory control methods to determine how the placement of orders should be implemented and the amount of safety stock that should be held. The theoretical model vi of inventory control is pedagogical and clear to create an understanding regarding how companies can increase their inventory turnover. The inventory control that was formed for Sandvik´s production department in Svedala, on the basis of the theoretical model of inventory control, consisted of the ordering methods, lot-for-lot, estimated order quantity and cover-time planning. The methods for safety stock were safety stock based on manual assessments and on lead time consumptions. With this control Sandvik´s production department in Svedala, proactively can avoid obsolete and slow moving inventory in the future