Titel: Ledarskap i krissituationer – att vara chef inom den privata äldreomsorgen 2011-2013. Huvudsyfte: Syftet med studien är att undersöka hur chefer inom den privata äldreomsorgen ser på sitt ledarskap i krissituationer. Huvudfrågan för undersökningen har varit: förändrar chefer i den privata äldreomsorgen sitt ledarskap vid krissituationer, och i så fall hur? Huvudsaklig metod: Semistrukturerade intervjuer har genomförts med fem chefer från tre olika organisationer inom den privata äldreomsorgen. Huvudsakliga resultat: Det råder delade meningar bland de undersökta cheferna om huruvida branschkrisen 2011 innebar förändringar av ledarskapet. Överlag visar mitt resultat att de flesta av cheferna kan peka på faktorer i sitt ledarskap som förändrats i krissituationer. Vidare visar de exempel som angavs att de chefer som ansåg att krisen hade medfört förändringar i deras ledarskap hade gjort det på olika sätt. De chefer som uppgav att de inte gjort förändringar i sitt ledarskap under krisen 2011 motiverade också sina svar på sinsemellan olika sätt. När cheferna tillfrågades mer allmänt om huruvida de upplevt andra kriser under sitt ledarskap angav samtliga att så var fallet och de flesta menade också att dessa kriser hade medfört förändringar i ledarskapet. En av de undersökta cheferna uttryckte att hon inte förändrar sitt ledarskap i egenupplevda kriser. Att några av cheferna uttryckte att de inte upplevde att de förändrat sitt ledarskap i krissituationer förklaras bland annat med att kontexten av ökat tryck inte är obekant för chefer inom den privata äldreomsorgen och att det därmed inte ses som en kris och heller inte påverkar ledarskapet. En annan tänkbar förklaring är att det finns ett strategiskt tänkande kring handlandet i organisationerna som gör att krisen inte påverkar ledarskapet. Studiens nytta: Att bidra med ökad förståelse kring hur chefers ledarskap omformas och påverkas i krissituationer. Att kunna ge en bild av ledarskap och förutsättningarna därikring samt omständigheter knutna till den privata sektorn inom äldreomsorg. / Title: Leadership in crisis situations - being a manager in the private eldercare 2011-2013. Main purpose: The study aims to examine how managers in the private eldercare sees their leadership in crisis situations. The main question for the study was: does managers in the private eldercare make adjustments in their leadership in crisis situations, and if so, how? Methodology: Semi-structured interviews were conducted with five executives from three different organizations in the private eldercare. Main findings: Opinion is divided among the surveyed managers on whether the industry crisis in 2011 resulted in adjustments to the leadership. Overall, my results show that most of the managers can point to factors in their leadership that adapted in crises. Furthermore, the examples stated shows that the managers that felt that the crisis had led to changes in their leadership had done so differently. The executives who said they did not make adjustments in their leadership during the crisis in 2011 also motivated their responses to each other differently. When the managers were asked more generally about whether they had experienced other crises under his leadership all stated that so was the case, and most also felt that these crises had led to adjustments in leadership. One of the surveyed managers expressed that she did not adapt her leadership in own perceived crises. That some of the managers said that they did not feel they adapted their leadership in crisis situations is partly explained by the assumption that a context of increasing pressure is not unfamiliar to managers in the private elderly care and is therefore not seen as a crisis, and do not affect the leadership. Another possible explanation is that there is a strategic thinking about the conduct of the organizations that prevents the crisis from affecting the leadership. Contribution: To contribute to a better understanding of how managerial leadership reshapes and is influenced in crisis situations. To provide a picture of leadership and the conditions therein and circumstances connected with the private sector in the elder care.

The iam with this study was to obtain an understanding of how middle managers in private elderly care experience their leadership and its inclusive requirements. The study has also investigate how middle managers in the private elderly care take into account the company’s profit interest in relation to nursing ethics and quality requirements. Our study was conducted by qualitative research through semi-structured interviews in four middle-sized municipality in the southern part of Sweden. A total of seven middle managers were interviewed. The results showed that the middle managers in private elderly care has a complex leadership with many important responsibilities. The conclusion highlights that middle managers in the private sector have many possibilities like shorter decision paths and freedom of action. The struggle for the middle managers is to implement the management's decisions that they don't agree with. The conclusion also include that the middle managers perceives the financial goals of their organization as something positive regardless of whether they perceive the profit interest as noticeable or not. The middle managers have plenty of ways to quality assure care for their care recipient. Lastly the middle managers show that their leadership is furtherance to prevent the emergence of ethical dilemmas.

This study is based on interviews with four managers in public elderly care and four managers in private elderly care. The aim of this paper is to examine how these managers are experiencing their leadership in relation to conflict management, and if the managers leadership differs depending on private or public elderly care. Leadership and conflict management are theories that have been used in order to analyze the empirical findings. Previous research that has been used in the study concerns “leadership/leadership styles”, “conflict management”, “to be active in the private/public elderly care”. Social workers often choose to work as a manager in private and public elderly care. The work as a manager is demanding with pressure from several/different parties and the manager faces new challenges. Conflicts are one challenge that mangers faces, and conflicts can be a sensitive topic. The study deals with the complexity that managers in the private and public elderly care faces, mainly based on the leadership role in conflict management. The results show that the interviewees leadership in this study, for the most part can be linked to the situational leadership style, which means that managers believe that leadership adapts to any situation that arises. They also experienced that the private elderly care has higher demands and that there is a bigger responsibility on the individual manger than it is in the public elderly care. There are many different support functions in the public elderly care that managers have the opportunity to take help from daily, that opportunity does not exist in private elderly care.

Under början av 1990-talet infördes reformer som än idag påverkar svensk äldreomsorg. Dessa reformer föranledde till stora förändringar i den offentliga sektorn, där privatiseringen av offentliga tjänster är en del av resultatet. I nästan tre decennier har resultatet av dessa reformer varit väl omdiskuterade i både politiska sammanhang och samhället, där äldreomsorgen är en av de stora reformerna som diskuteras. Föreliggande studie jämför och analyserar tillförlitlig kvalitet på given vård i äldreomsorgen mellan den offentliga och privata sektorn eftersom den privata sektorn ibland har ett vinstintresse, vilket den offentliga sektorn saknar. Syftet med studien var att jämföra och analysera hur chefer uppfattar möjligheten att ge tillförlitlig kvalitet i verksamheten. Arbetet i den dagliga verksamheten utförs av chefer och medarbetare tillsammans, vilket föranledde att det i studien intervjuades åtta chefer på äldreboenden i Sverige, där fyra chefer från respektive offentlig eller privat given äldrevård utgjorde studiens empiriska material. Intervjufrågorna var konstruerade utifrån studiens analysmodell som bygger på karaktäristiska egenskaper för organisationer med hög tillförlitlighet. Föreliggande studie visar att cheferna i både den offentliga och privata sektorn uppfattar, utifrån de förutsättningar som finns i äldreomsorgen, möjlighet till tillförlitlig kvalitet. Dock visar resultatet av studien att det finns brister i den tillförlitliga kvaliteten. Studiens vetenskapliga bidrag visar på kvaliteten utifrån de förutsättningar som chefer har att ge en tillförlitlig kvalitet i äldreomsorgen. / During the start of the 1990´s reforms were introduced that to this day affect Swedish elderly care. These reforms brought forth large alterations in the public sector where in multiple, previously public services were privatized. In the following three decades have these reforms been regularly discussed in both political contexts and society, where the reforms of the elderly care have been prominent. This study compares and analyze reliable quality of administrated care of elderly between the public and private sectors, because of the private sector´s common profit orientation, which the public sector does not have. The purpose of this study was to compare and analyze how management perceive the opportunity to give reliable quality within the organization. Operational labor is performed by both management and coworkers together which resulted in eight managers within the Swedish elderly care being interviewed wherein four worked in the public sector and private, respectively. These interviews became the empirical basis for the study. The interview questions were constructed using the studies analytical model which is based on characteristic properties within organization with high reliability. The result of this study shows that managers in both the public and private sectors perceive the possibility of reliable quality based on the conditions that exist in elderly care. However, the results of the study show that there are shortcomings in the reliable quality. The study´s scientific contribution indicates the quality based on the conditions that managers have to provide a reliable quality in elderly care.