A gestão do ciclo de vida de produtos (Product Lifecycle Management) é uma abordagem para a gestão integrada dos processos de negócio e das informações relacionadas aos produtos. Tal abordagem requer a utilização de sistemas de informação (Sistemas PLM) para apoiar a colaboração na empresa estendida, ao longo de todo o ciclo de vida. O problema prático que motiva a realização deste trabalho é a dificuldade enfrentada pelas empresas, atualmente, em avaliar os sistemas PLM existentes no mercado e em selecionar a alternativa mais adequada aos seus processos de negócio. A análise da situação atual da pesquisa na área indica que faltam métodos e instrumentos para apoiar a seleção de sistemas PLM. Visando preencher essa lacuna e propor uma solução para o problema identificado, o trabalho tem como objetivos definir um modelo de referência de sistemas PLM, que represente de forma genérica as funcionalidades que caracterizam esse tipo de sistema, e desenvolver um método para a seleção de sistemas PLM baseado em modelos de referência. A fim de atingir esses objetivos, são gerados quatro resultados principais. O primeiro resultado do trabalho é o framework conceitual de elementos do PLM, que organiza o conhecimento existente sobre PLM de forma estruturada, para que ele possa servir de referência em projetos de implantação da gestão do ciclo de vida de produtos em empresas. O segundo resultado é o modelo de referência de sistemas PLM, que permite estabelecer uma base comum para a comparação entre os diversos sistemas PLM disponíveis comercialmente. O terceiro resultado é o modelo integrado processo-sistemas PLM e a ferramenta para utilização desse modelo integrado na prática. Por fim, o quarto resultado é o método de seleção de sistemas PLM com base em modelos de referência, que utiliza o modelo integrado processo-sistemas PLM para orientar a seleção do sistema mais adequado a uma empresa específica. A avaliação dos resultados indica que os instrumentos e o método propostos neste trabalho contribuem para auxiliar as empresas, especialmente as empresas de médio porte, na identificação de um sistema PLM adequado para atender aos requisitos de seus processos de negócio. / Product Lifecycle Management is an approach to the integrated management of business processes and product-related information. This approach requires information systems (PLM Systems) to provide collaboration support throughout the business and across product lifecycle. The practical problem that gave rise to this research was the challenge companies currently face in assessing existing PLM systems and in selecting the best alternative for their business processes. Examining the status of the research carried out in the field to date shows that there is a lack of methods and tools to effectively support companies in choosing their PLM Systems. Aiming at closing this gap and offering a solution for this problem, the goals of this study are: to provide a definition for PLM system reference models that generally represents the functionalities that characterize this kind of system, and to develop a method for choosing PLM systems based on the reference models. In meeting these goals, this research arrived at four main results. Firstly, at a conceptual framework of PLM elements providing an organized structure of the existing knowledge developed so far on PLM. This framework can be used as a reference in projects to implement product lifecycle management in companies. Secondly, at a PLM system reference model that establishes a common basis for comparing the many PLM systems available in the market. Thirdly, at an integrated PLM process-system model and tool for using this integrated model in practice. Lastly, at a method for selecting PLM systems based on the reference model, that uses the integrated PLM process-system model to support and guide users in choosing the best system for a certain company. The assessment of the results shows that the proposed tools and method effectively help companies, specially medium-sized businesses, in identifying the most adequate PLM system to meet their business process requirements.

The aim of this Master's thesis is description of new electric water heater launch process. The theoretical part of the thesis deals with marketing mix and goes deeper in explanation of product lifecycle theory. Theoretical part is the basis for practical part. Practical part describes company Ariston Thermo in brief and deals with technical parameters of new electric water heater VELIS as well as distribution and price policy during the launch process. The key part of the thesis is dedicated to analysis of communication mix tools used during the first phase of product lifecycle, it's costs and impact. There is a short recommendation for growth phase in conclusion of the thesis.

The product development today handles increasingly complex products and to be able to compete on the current market companies need an effective PLM/PDM system to manage the lifecycle, models, and data connected to their products. Three of the factors for success in product development are time, cost, and quality. Which need to be supported by the processes and tool used in a project. Product development often uses both physical and analytical prototypes. The analytical method of simulation is an important element in product development that has started to shift from being a validation and verification tool at the last stages in the development process to be more included in the early stages. Simulation models often generate a big amount of data and because of this, the storing and management of them can be troublesome. Therefore, there is a need to have closer integration between design and simulation. The purpose of the thesis is to do an inquiry about what a PLM system contributes to in a company regarding their product development and why and how simulation models can be connected to the company’s PDM system.The methods used during the study were literature reviews, interviews, workshops, and a survey. The results show that in the literature the benefits of using a PLM and PDM system are connected to the factors for a successful product development which are time, quality and cost. While the employees think traceability, reuse of data and storing is the most important benefits. Simulation models are beneficial to the product development process and should, therefore, be stored in a way that there is a connection between the simulation model and the design model. For the employees, the highest-ranking benefits with adding simulation models to the system are traceability, reuse of simulation models and control over simulation models. A manual for how the simulation engineer can utilize the system and add simulation models to it are presented.

The management of information is one of the key aspects within a successful andefficient product development process, particularly regarding complex products.Scania CV AB is at the moment developing a new IT-system, OAS, which aims tomanage the company’s product data. With this as a background, the purpose of thismaster thesis is to identify the cross-functional user needs within Scania’s organizationconcerning product data and the management around it. To fulfill the purpose, an empirical study consisting of 40 personal interviews with 50representatives from different functions within Scania’s organization was carriedthrough. The empirical data was then analyzed focusing on identifying thecross-functional needs and issues. The study points out that there is a big potential regarding improvement among themanagement of product data. For example, a lot of time is spent by the users to findthe requested information and to copy data manually from one IT-system to another.The most important findings, in terms of cross-functional user needs within Scania’sorganization, are the integration of Scania’s many IT-system and to make informationmore accessible. Further needs are regarding the ability to follow a product’s entirelifecycle, better support for the user’s understanding of the complex product, anenhanced management of Engineering Change Orders and a better supportconcerning the product structure.

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Due to the fast development of IT, quick change of market demand and collaboration in business operation between companies, departments, and individuals, the concept of collaborative commerce has drawn much attention gradually. However, the tools of collaborative commerce used in the past, just like PDM and CPD, are merely used for control in a single stage; despite functions of data management and collaborative design are more capable of doing cross-function work. New PLM solutions can recover the disadvantages of past collaborative commerce tools in the new product development process, make the RD control link from spot to line, in order to control process effectively, establish operation standard, and accumulate experiences of new product design and manufacture. During the process of implementing IT, although not perfect in the beginning, enterprises will find the problems out only when users apply IT and find some problems which don¡¦t be found before implementing IT. It is just the purpose of enterprises to take advantage of implementing IT to review business processes. Technology and organization should make an adaptation in order to solve these problems and the key way to judge the IT to be successful or fail is to see whether IT and organization make a good adaptation. There are few successful cases applying PLM solution to support new product development process in Taiwan; moreover, manufacturing industry is the most representative of industries in Taiwan. For this reason, manufacturing enterprises which have implemented PLM solution and succeeded in closing the case are chosen for case studies, and based on adaptive structuration perspective to research the adaptation done by three structures of technology, organization, and task after PLM solutions are implemented into enterprises. Through this research to find that the adaptation degree is different in the interaction and appropriation between technology, organization, and task. Discrepancy events will also produced in the adaptation process. The key factors to decide whether enterprises take advantage of implementing IS to get advantage are the degree of solving discrepancy events by enterprises. In order to make enterprises get more competitive advantages through implementing PLM solution, the manager should realize more deeply that what changes are result from IT implemented in enterprises and what reason to make this change, so as to know well what advantages PLM solution make.

Os sistemas de Gestão do Ciclo de Vida do Produto (Product Lifeclycle Management – PLM), apesar de serem de suma importância no Processo de Desenvolvimento de Produtos (PDP) para que as empresas enfrentem as novas condições de sobrevivência no mercado atual, ainda não são plenamente conhecidos. Além disso, existem poucos trabalhos científicos relacionados à implantação deste tipo de sistemas durante o Processo de Desenvolvimento de um novo produto na empresa. Neste trabalho, realizou-se a análise da implantação de um sistema PLM no PDP de uma empresa de tecnologia através de: (i) levantamento do estado da arte sobre sistemas PLM, segundo a literatura, incluindo a apresentação dos modelos de referência e a integração das informações neste tipo de sistemas; (ii) comparativo entre as funções e tecnologias de sistemas de gestão do ciclo de vida do produto encontrados na bibliografia com os de um caso de implantação real e (iii) levantamento de quais funcionalidades e tecnologias presentes na implantação real de um sistema PLM (Product Lifecycle Management) suprem os requisitos de gestão do ciclo de vida do produto na empresa, para caracterizar um projeto de implantação real de um sistema PLM no PDP de uma empresa de tecnologia. / The Product Lifecycle Management (PLM) Systems, although being a imperative request to allow companies to develop new products, facing the new survival conditions in the current market, are not very well-known. Besides that, there are few scientific works related to the implementation of this kind of system and its usage in a Product Development environment. The objectives of this work are: (i) to rise, according with the bibliography, the state of the art of PLM systems, (ii) to rise, according to the bibliography, the functionalities and technologies requirements of a PLM system in a Product Development Process (PDP) environment and to compare those requirements with a real implementation case and (iii) to rise which funcionalities and technologies of PLM (Product Lifecycle Management) systems supply the founded needs to characterize a project of a real PLM system implementation in a Product Development Process environment.

Nowadays, production environment became more and more competitive due to innovative improvements and applications in industrial systems. Manufacturers aim to implement technological solutions into their production systems from the design phase until the product’s end of life. This approach provides several benefits to manufacturers such as; reduced cost, increased productivity, reduced time-to-market etc. Augmented Reality (AR) is one of the most popular technologies which provides innovative solution to manufacturers. There is a variety of use of AR applications in manufacturing world such as; assemble, training, maintenance, recycling etc. On the other hand, the product data andits traceability became more and more important within supply chain. In order to improve their competitiveness on the market, manufacturers started to search for solutions which helps to improve production practices in terms of cost and time. PLM solutions have provided a better understanding to use of product data and improved the production systems. This project aims to develop a framework which integrates the AR and PLM context with the purpose of optimization of the support given to the operator and reporting of the manufacturing operations. An AR –PLM Framework has been developed and a demonstrator has been implemented as a proof of the concept in this project.

Knowledge sharing across domains is key to bringing down the cost of production and the time to market of products. This thesis is directed to improve the knowledge sharing capability of the present systems that use information and communication technologies. Systems for different domains have structures that are made up of concepts and relations with different semantic interpretations. Therefore, knowledge sharing across such domains becomes an issue. Knowledge sharing across multiple domains can be facilitated through a system that can provide a shared understanding across multiple domains. This requires a rigorous common semantic base underlying the domains across which to share knowledge.

Os sistemas de Gestão do Ciclo de Vida do Produto (Product Lifeclycle Management – PLM), apesar de serem de suma importância no Processo de Desenvolvimento de Produtos (PDP) para que as empresas enfrentem as novas condições de sobrevivência no mercado atual, ainda não são plenamente conhecidos. Além disso, existem poucos trabalhos científicos relacionados à implantação deste tipo de sistemas durante o Processo de Desenvolvimento de um novo produto na empresa. Neste trabalho, realizou-se a análise da implantação de um sistema PLM no PDP de uma empresa de tecnologia através de: (i) levantamento do estado da arte sobre sistemas PLM, segundo a literatura, incluindo a apresentação dos modelos de referência e a integração das informações neste tipo de sistemas; (ii) comparativo entre as funções e tecnologias de sistemas de gestão do ciclo de vida do produto encontrados na bibliografia com os de um caso de implantação real e (iii) levantamento de quais funcionalidades e tecnologias presentes na implantação real de um sistema PLM (Product Lifecycle Management) suprem os requisitos de gestão do ciclo de vida do produto na empresa, para caracterizar um projeto de implantação real de um sistema PLM no PDP de uma empresa de tecnologia. / The Product Lifecycle Management (PLM) Systems, although being a imperative request to allow companies to develop new products, facing the new survival conditions in the current market, are not very well-known. Besides that, there are few scientific works related to the implementation of this kind of system and its usage in a Product Development environment. The objectives of this work are: (i) to rise, according with the bibliography, the state of the art of PLM systems, (ii) to rise, according to the bibliography, the functionalities and technologies requirements of a PLM system in a Product Development Process (PDP) environment and to compare those requirements with a real implementation case and (iii) to rise which funcionalities and technologies of PLM (Product Lifecycle Management) systems supply the founded needs to characterize a project of a real PLM system implementation in a Product Development Process environment.