Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / The objective of this treatise is to study student insubordination, starting with research conducted at the Escola Municipal Professor Eurico Silva ( Professor Eurico Silva Municipal School ) in Uberlândia, MG. School registers, kept during the school year 2001, were used as referential sources, and, citations referring to disciplinary aspects were used from these. Taking into consideration the conditions created in terms of controlling and observing school time and space, efforts were made to build a constructive analysis of conduct described as indisciplinary to which can be ascribed various meanings, depending on from where they came and who interpreted them. School registers are documents that mark , label , group and classify the student. It is noted that the Regime establishes a series of normative rules which, in a universalistic perspective, are already applied by workers, teachers in the school and the general community as well. Nevertheless, while being a normative document, it is unable to rationalize the experiences and school conflicts happening daily in the classroom, where opposing sides are formed amid tense and conflicting relationships which scar the lives of those involved. So, a reflexive analysis has been created in the light of how the teachers view what is termed as indiscipline (lack of discipline) among the students. It is argued that the meaning, as applied by the teachers, is a result of the clash, the confrontation between them and their students and can be understood as a speech with which the teachers identify themselves. But, on the other hand, they reveal their weaknesses, doubts and insecurity in the face of problems in which they themselves are unable to reflect systematically, for they base themselves on pre-conceived representative models. However, if considered from the students point of view, indiscipline can be understood as a form of resistance, which suggests weakness in the education model proposed, where scrutinizing norms neglect the subjective, emotional and sensitive aspects of each human being who is subjected to the educational process. / Este trabalho tem por objetivo estudar a indisciplina de alunos, a partir de uma pesquisa realizada na Escola Municipal Professor Eurico Silva, no Município de Uberlândia-MG; utilizando como fontes referenciais os registros escolares produzidos no decorrer do ano de 2001, onde é realizado um recorte no que tange aos aspectos disciplinares. Considerando-se as condições que se estabelecem em termos de controle e vigilância do espaço e do tempo escolar, busca-se construir uma análise compreensiva das condutas descritas como indisciplinadas, que podem assumir significados diversos, dependendo do agente de onde procede a ação ou que a interpreta. Os registros escolares são documentos que "marcam", "rotulam", enquadram e classificam o aluno. Verifica-se, que o Regimento estabelece na escola um conjunto de regras normatizadoras que, tratadas numa perspectiva universalizante, estão introjetadas pelos funcionários, professores da instituição e mesmo comunidade em geral. Entretanto, enquanto documento normativo, não consegue dar conta das vivências e dos conflitos escolares, surgidos no cotidiano da sala de aula, pois a escola, enquanto campo de lutas, processa-se em meio a relações tensas e conflituosas que marcam a vida dos sujeitos nela inseridos. Assim, é construída uma análise reflexiva no sentido de entendimento das significações conferidas pelos professores ao que estes chamam de indisciplina de seus alunos. Argumenta-se que os significados conferidos pelos professores resultam do embate, do confronto entre eles e seus alunos e podem ser entendidos como um discurso com o qual os primeiros se identificam. Mas revelam, por outro lado, suas fragilidades, dúvidas e inseguranças frente a situações e problemas em que os mesmos não conseguem refletir sistematicamente, pois são amparados em modelos representativos pré-concebidos. Por outro lado, se pensada do ponto de vista do aluno, a indisciplina pode ser entendida como uma forma de resistência, que aponta indícios de fracasso no modelo de educação proposto, onde a normatização esquadrinhante negligencia os aspectos subjetivos, emotivos e sensíveis de cada ser humano que se apresenta ao processo educativo. / Mestre em História Social

Cette étude cherche à identifier les types de comportements d’indiscipline qui ont des relations significatives avec les composantes de l'épuisement professionnel et à déterminer le rôle du sentiment d'autoefficacité des enseignants dans la relation entre l'indiscipline scolaire et l'épuisement professionnel. Nous avons fait parvenir des questionnaires, en début et fin d'année scolaire, à des enseignants d'écoles secondaires publiques francophones de la région de Lanaudière et de Québec. Nous avons procédé à des analyses statistiques longitudinales. Les résultats des régressions multiples (n=98) montrent que les actes d'hostilité à l'endroit des enseignants et la non-préparation des élèves sont associés positivement à l'épuisement professionnel et qu'un haut niveau du sentiment d'autoefficacité joue un rôle modérateur en regard des retards injustifiés de élèves et des actes d'hostilité. Les résultats des analyses qualitatives (n=449) confirment que la gestion de l'indiscipline est l'aspect le plus anxiogène de la profession enseignante et que, plus particulièrement, les actes d'hostilité des élèves à l'endroit des enseignants représentent les événements les plus stressants. La principale contribution de cette recherche se situe au niveau de la compréhension du rôle du sentiment d'autoefficacité des enseignants: un sentiment d'autoefficacité élevé représente un facteur de protection dans la relation entre l'indiscipline scolaire et l'épuisement professionnel. / The aim of this study was to identify misbehaviours that have significant relationships with professional burnout, as well as to determine the moderating role of teachers’ self-efficacy in these relationships. A self-reported questionnaire was administered at the beginning and at the end of the school year to 98 teachers from fifteen francophone public secondary schools of the region of Montréal (Canada). The results of multiple regressions indicated that acts of hostility directed towards teachers, and unpreparedness of students are positively associated with professional burnout, and that these two misbehaviours were less related to professional burnout when teachers reported a high level of self-efficacy The results of the qualitative analysis obtained with the help of QDA-Miner confirmed that the management of indiscipline is the most anxiety provoking aspect of the teaching profession, and that acts of hostility by students towards teachers are particularly stressful. The present study enhances our comprehension of the role of teachers’ self-efficacy: a high level of self-efficacy represents a factor of protection in the relationships between students’ indiscipline and professional burnout. Future research could deepen understanding of the impact of violent acts suffered by teachers on their professional fatigue, and of the role played by self-efficacy as a factor of protection.