Propôs-se no presente trabalho um modelo estruturado para, partindo-se da missão e visão da organização, de seus objetivos estratégicos declarados bem como de suas estratégias, identificar quais os fatores críticos de sucesso e propor-se um sistema de indicadores de desempenho estrategicamente alinhado com seus objetivos. Para tanto, utilizou-se de uma série de conceitos, modelos e ferramentas disponíveis para medição e avaliação de desempenho a fim de se criar um modelo de gestão das contribuições individuais que pudesse confrontá-las com as metas globais, com o objetivo de subsidiar o gestor na tomada de decisão no que se refere ao direcionamento de ações e recursos, de forma a garantir metas globais, aproveitando-se também das diferenças ambientais e potencialidades individuais de cada uma das unidades contribuintes da organização avaliada. / In the present work a structured framework is proposed for, departing from the organization’s mission and vision of the future, from its strategic objectives and adopted competitive strategies, identify critical success factors and propose a performance measurement system that is strategically aligned with the organization’s objectives. For such, a number of available performance measurement and evaluation concepts, models and tools where used in order to create a performance management framework form managing individual contributions that could be confronted to global targets, with the purpose of subsidizing manager in decision making, regarding action and resource directing, as means of guarantying global targets while taking advantage of environmental differences as well as individual potentialities of each of the evaluated organization’s contributing units.

Propôs-se no presente trabalho um modelo estruturado para, partindo-se da missão e visão da organização, de seus objetivos estratégicos declarados bem como de suas estratégias, identificar quais os fatores críticos de sucesso e propor-se um sistema de indicadores de desempenho estrategicamente alinhado com seus objetivos. Para tanto, utilizou-se de uma série de conceitos, modelos e ferramentas disponíveis para medição e avaliação de desempenho a fim de se criar um modelo de gestão das contribuições individuais que pudesse confrontá-las com as metas globais, com o objetivo de subsidiar o gestor na tomada de decisão no que se refere ao direcionamento de ações e recursos, de forma a garantir metas globais, aproveitando-se também das diferenças ambientais e potencialidades individuais de cada uma das unidades contribuintes da organização avaliada. / In the present work a structured framework is proposed for, departing from the organization’s mission and vision of the future, from its strategic objectives and adopted competitive strategies, identify critical success factors and propose a performance measurement system that is strategically aligned with the organization’s objectives. For such, a number of available performance measurement and evaluation concepts, models and tools where used in order to create a performance management framework form managing individual contributions that could be confronted to global targets, with the purpose of subsidizing manager in decision making, regarding action and resource directing, as means of guarantying global targets while taking advantage of environmental differences as well as individual potentialities of each of the evaluated organization’s contributing units.

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Miljön är något som påverkar alla människors vardag och det är därför viktigt att kommuner, länsstyrelser och centrala myndigheter i Sverige arbetar tillsammans för att lyckas med att uppnå de nationella miljömålen. För att utveckla det miljöarbete som sker är det viktigt att kontinuerligt arbeta med uppföljning av miljömålen. Studien genomfördes via ett samarbete med Länsstyrelsen Kalmar län och syftet var att ta reda på hur kommunerna i Kalmar län kan arbeta mer enhetligt med miljömålsuppföljningen. För att kunna besvara studiens frågeställningar undersöktes nuläget i kommunerna samt vilka visioner som fanns för framtiden. I studien skedde en intervjuserie där utvalda politiker och tjänstepersoner i nyckelroller från samtliga av Kalmar läns kommuner deltog. Studien visar att det finns flera likheter mellan hur kommunerna idag arbetar samt hur de i framtiden vill prioritera miljöarbetet och det är dessa likheter som bör ligga som en gemensam grund för utvecklingen av miljömålsarbetet. Hur kommunens egna organisation är uppbyggd och vikten av att samverka över kommungränserna är några faktorer som verkar spela en avgörande roll för hur väl de lyckas med miljömålsarbetet. I studien påvisas ett behov av att extra resurser satsas inom området och att detta är ett måste för att vi tillsammans ska lyckas bättre med att uppnå målen inom Agenda 2030 jämfört med hur det hittills gått med att nå de nationella miljömålen. Förhoppningen är att om resultatet från studien faller väl ut, kan den bidra till att stärka Sveriges arbete med på kort sikt de nationella miljömålen och på längre sikt arbetet medatt uppnå målen i Agenda 2030 och en hållbar framtid. / The environment is something that affects everyones everyday lives and it is therefore important that municipalities, county administrative boards and central authorities in Sweden work together to succeed in achieving the environmental goals set. In order to develop the environmental work that is taking place, it is important to continuously work on monitoring the environmental goals. The study was conducted through cooperation with the County Administrative Board of Kalmar County and the purpose was to find out how the municipalities in Kalmar County can work more coherently with environmental monitoring. In order to answer the study's questions, the current situation in the municipalities and the visions that existed for the future were investigated. In the study, a series of interviews took place in which selected politicians and service personnel in key roles from all of Kalmar County's municipalities participated. The study shows that there are several similarities between how the municipalities work today and how they want to prioritize environmental work in the future and these are similarities that should be used as the common ground for the development of the environmental objectives. The study demonstrates the need for additional resources to be invested in the field and that this is a must in order for us to succeed better in achieving the goals of Agenda 2030, compared to how we until now achieved the national environmental objectives. How the municipality's own organization is structured and the importance of collaborating over the municipal boundaries are some factors that seem to play adecisive role in how well one can achieve environmental goals. The hope is that if the outcome of the study is successful, it can help to strengthen Sweden's work on short term national environmental goals and, in the longer term work towards achieving the goals of Agenda 2030 and a sustainable future.