Ce travail de recherche traite de l’engagement organisationnel au sein d’une association de Microfinance au lendemain d’un changement organisationnel. Une stratégie de sortie de crise a été mise en place dans le cadre dudit changement et a eu une incidence sur les contrats psychologiques des agents organisationnels et par conséquent sur les relations qui les lient à leur organisation (association).Notre objectif à travers l’adoption du contrat psychologique comme grille de lecture des contrats d’AL AMANA est d’expliquer les processus d’évolutions des contrats psychologiques individuels et collectifs des agents organisationnels suite à l’évènement du changement qui constitue, comme nous le verrons, un incident critique. Cela permettra de déterminer les facteurs intra-organisationnels et extra-organisationnels de l’évolution des contrats psychologiques qui impactent la résilience de l’organisation observée au sein de l’association et permettant la sortie de la crise. / This research is about the organizational commitment within a microfinance association after an organizational change. An exit strategy was put in place as part of this change and had an impact on the psychological contracts of the organizational agents and consequently on the relations that bind them to their organization (association).Our objective through the adoption of the psychological contract as a grid for reading AL AMANA's contracts is to explain the processes of evolution of the individual and collective psychological contracts of the organizational agents following the change event which constitutes, as we will see, a critical incident. This will help us to determine the intra-organizational and extra-organizational factors of the evolution of the psychological contracts that impact the resilience observed within the association and allowing it to exit the crisis.

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Submitted by Marcia Bacha (marcia.bacha@fgv.br) on 2012-05-03T20:23:13Z No. of bitstreams: 1 DISSERTAÇÃO - definitiva.pdf: 907088 bytes, checksum: 20f0cf3a751c84dbede235597a731e48 (MD5) / Approved for entry into archive by Marcia Bacha (marcia.bacha@fgv.br) on 2012-05-03T20:23:52Z (GMT) No. of bitstreams: 1 DISSERTAÇÃO - definitiva.pdf: 907088 bytes, checksum: 20f0cf3a751c84dbede235597a731e48 (MD5) / Approved for entry into archive by Marcia Bacha (marcia.bacha@fgv.br) on 2012-05-03T20:24:42Z (GMT) No. of bitstreams: 1 DISSERTAÇÃO - definitiva.pdf: 907088 bytes, checksum: 20f0cf3a751c84dbede235597a731e48 (MD5) / Made available in DSpace on 2012-05-03T20:24:56Z (GMT). No. of bitstreams: 1 DISSERTAÇÃO - definitiva.pdf: 907088 bytes, checksum: 20f0cf3a751c84dbede235597a731e48 (MD5) Previous issue date: 2011 / Este estudo versa sobre contrato psicológico e comprometimento organizacional, no contexto das agências reguladoras, autarquias da administração pública brasileira. Os contratos psicológicos são as expectativas e crenças dos indivíduos a respeito das obrigações recíprocas entre eles e suas organizações. O contrato psicológico é criado de forma espontânea e não faz parte do acordo formal entre empregado e empregador. O comprometimento organizacional refere-se à forma como cada pessoa percebe a motivação de seu vínculo com a organização, que pode ser de cunho afetivo, que reflete um desejo, instrumental, que reflete uma necessidade ou normativo, que reflete uma obrigação. A pesquisa realizada objetivou identificar se existe alguma relação e qual seria esta relação, entre os quatros tipos de contrato psicológico: relacional, equilibrado, transacional e transitório, com os três tipos de comprometimento organizacional, dos servidores públicos de agências reguladoras, que têm direito à estabilidade funcional, o que significa direito de manter o emprego permanentemente. O resultado da pesquisa demonstrou as relações existentes entre as variações de contrato psicológico e comprometimento organizacional dos servidores, apontando para a predominância do contrato transitório e do comprometimento instrumental. / This study focuses on the psychological contract and organizational commitment in the context of regulatory agencies, municipalities in the Brazilian public administration. The psychological contracts are the expectations and beliefs of individuals about the reciprocal obligations between them and their organizations. The psychological contract is created spontaneously and is not part of the formal agreement between employee and employer. The organizational commitment refers to how each person perceives the motivation of their bond with the organization, which can be affective, which reflects a desire, instrumental, reflecting a need or normative, which reflects an obligation. The research aimed to identify whether there is any relationship and what would this relationship between the four types of psychological contracts: relational, balanced, transactional and transitional, with the three types of organizational commitment, of public servants from regulatory agencies, who are entitled to functional stability, which means the right to keep the job permanently. The research result showed the relationship between changing psychological contract and organizational commitment of the servers, pointing to a predominance of transitional contract and instrumental commitment.

This research focuses on the relationship between employability attributes, organisational commitment and retention factors within the context of staff retention in the 21st century workplace. A cross-sectional quantitative research approach was followed, and a probability stratified sample (N = 311) of mainly black and female participants participated in the study. A canonical correlation analysis indicated a significant overall relationship between the employability attributes/organisational commitment canonical variate and the retention factor canonical variate. Inferential statistics revealed significant differences between ethnicity, gender, age, job category and qualification level regarding these variables. The study also confirmed a positive relationship between employability attributes, organisational commitment and retention factors. Recommendations are made for use by human resource professionals in terms of the retention of valuable staff. / Human Resource Management / M. Com. (Human Resources Management)

The present study aimed to investigate the relationships between, personal meaning, sense of coherence, organisational commitment and selected biographical variables, specifically age, tenure and occupational level. It was found that mostly significant positive relationships exist between personal meaning and sense of coherence. Personal meaning and sense of coherence exhibit predictive value for organisational commitment. It was established that self-transcendence plays a significant role in the development of affective and normative organisational commitment. Some significant differences were found between management and non-management employees in the manifestation of personal meaning. Management approximate more personal meaning to achievement, self-acceptance, and fair treatment. On sense of coherence and organisational commitment there were no significant differences between management and non-management employees. It was recommended that the relationship between personal meaning and other positive psychology variables be researched in order to determine the significance of such relationships so as to add to this relatively new body of research. / Industrial and Organisational Psychology / M.Comm.

This study investigates whether a relationship exists between two constructs, namely sense of coherence (SOC) and organisational commitment, and their relationship with specific biographical attributes of consultants working in the enterprise resource and planning (ERP) industry. The results of the study indicate that, overall, a relationship at a significant level could not be established between the two constructs. However, some of the correlations in this study showed that a few relationships could be established at a significant level between age and tenure and some of the subscales of the two constructs. On the basis of the results of the study, recommendations could be made that apply in the ERP industry. Suggestions were also made for possible further research in other areas such as recruitment, employee development, employee reward, compensation and recognition, employee retention, succession planning, employee wellbeing and talent management. / Industrial and Organisational Psychology / M. Com. (Industrial and Organisational Psychology)

Text in Afrikaans / Salutogenese is 'n nuwe denkrigting wat die ouer patogeniese paradigma vervang. Daarvolgens word stres nie noodwendig in werkverband of in die mens se lewe as negatief gesien nie, maar as optimaliseringsmoontlikheid ten einde positiewe stres- en coping-uitkomstes te bewerkstellig. Hierdie navorsing het ten doel die ondersoek na die verband tussen Salutogenese en Werkorientasie as optimaliseringskonstrukte. Salutogenese is ondersoek deur onder andere te fokus op o Sin vir Koherensie o Persoonlikheidsgehardheid o Aangeleerde Vindingrykheid. Werkorientasie is ondersoek deur onder andere te fokus op o Organisasieverbintenis o Werkbetrokkenheid o Werkbevrediging. In die merra~uurron~dlerrsoelk is 'n persoonlikheidsprofiel van die optimaal-funksionerende mens saamgestel uit die eienskappe van die Salutogeniese mens en die optimaalfunksionerende werknemer, volgens intrapersoonlike (kognitiewe, affektiewe, konatiewe en fisiese) en interpersoonlike eienskappe. In die empirriese cmdlerrsoelk is 'n battery bestaande uit meetinstrumente van die konsepte, na studente uitgestuur. Die steekproef (N = 934) is in twee groepe verdeel, te wete Blankes en Ander, ten einde betekenisvolle resultate te verkry. Die battery is gefaktoranaliseer, alfa-koeffisiente is bepaal en items is geselekteer waarop die resultate gebaseer is: Produkmomentkorrelasies tussen die konsepte is vir elke groep bepaal, asook beduidende verskille tussen groepe. LISREL-ontledings is gedoen ten einde die konseptualisering van die twee konstrukte te bepaal. Uit die empiriese bevindings blyk dit dat die verskillende konsepte onderling verband hou en die konstrukte verteenwoordig. Hieruit kon 'n profiel van die Salutogeniese mens en die optimaal-funksionerende werknemer volgens intra- en interpersoonlike eienskappe opgestel word. Die verband wat die LISREL-ontledings tussen die twee konstrukte bevind het, het die integrering daarvan tot persoonlikheidsprofiel van die optimaal-funksionerende mens, bevestig. Laastens is die empiriese bevindings met die literatuurprofiel ge"integreer en daar is bevind dat daar grootliks ooreenstemming tussen die literatuur en die empiriese bevindings bestaan. Met die navorsing is bevind dat Salutogenese en Werkorientasie as twee afsonderlike konstrukte bestaansreg het, maar dat dit wei oak beduidend verband met mekaar hou. Met die integrering van die literatuur en die empiriese bevindings, is daar tot die gevolgtrekking gekom dat die verband tussen die twee konstrukte optimalisering simboliseer. Dit figureer as intra- en interpersoonlike eienskappe by die optimaal-funksionerende mens. / Salutogenesis is a new approach which replaces the old pathogenic paradigm. In terms of this approach, stress need not necessarily be viewed negatively in the workplace or in the private lives of man, but as an opportunity for optimisation which can lead to positive outcomes regarding stress and coping. The purpose of this research was to investigate the relationship between Salutogenesis and Work Orientation as two constructs of optimisation. Salutogenesis was investigated by focusing on: o Sense of Coherence o Hardiness o Learned Resourcefulness. Work Orientation was investigated by focusing on: o Organisational Commitment o Job Involvement o Job Satisfaction. In the literature survey, the personality profile of the optimally functioning person was compiled, using the integration of the personality profile of the Salutogenic person with the personality orientation profile of the optimally functioning worker. This was done according to intrapersonal {cognitive, affective, conative and physical) and interpersonal characteristics. In the empirical investigation a battery of questionnaires dealing with the various concepts was mailed to students. The sample {N=934) was divided into two groups, namely Whites and Others, in order to obtain meaningful results. The battery was subjected to factor-analysis and coefficient alpha was calculated in order to select items on which the results could be based. Product-moment correlations for each group were calculated for the various concepts and significant differences were determined. LISREL-analyses were performed to conceptualise the two constructs. The empirical findings indicate that the different concepts which constitute the two different constructs are interrelated. The relationship between the two constructs was confirmed by a LISREL-analysis, thus validating the integration of the two constructs into a personality profile of the optimally functioning person according to intra- and interpersonal characteristics. The empirical constructs could finally be integrated with the literature profile. The research established that Salutogenesis and Work Orientation should be regarded as independent, yet related constructs. The integration of the literature and the empirical findings suggests that both constructs symbolise optimisation and manifest as intra- and interpersonal characteristics of the optimally functioning person. / Industrial and Organisational Psychology / D. Com. (Industrial Psychology)

Made available in DSpace on 2016-08-02T21:42:23Z (GMT). No. of bitstreams: 1 CINTIA MONTEIRO FERNANDES.pdf: 1225589 bytes, checksum: 3721b7c4f6235ae2b62c07b42c17f2b5 (MD5) Previous issue date: 2012-04-13 / The general aim of this paper was to analyze the relation among leadership styles, perception of organizational support and affective organizational commitment of workers. There were 263 workers who attended the survey in Southeast Brazil (Rio de Janeiro and Sao Paulo) in public, private and non-governmental organizations. As an instrument for data collection, it was used a self-fulfillment questionnaire composed of three scales that were able to measure the research variables. This study proposes to understand and to discuss the relation among variables as well as to test the hypotheses concerning the proposed conceptual model through a cross-cutting research with a quantitative approach which data were analyzed by applying parametric statistic techniques (calculation of descriptive statistics: mean, standard deviation, t test and correlations, multivariate statistical calculations, such as: analysis of hierarchical multiple linear regressions). Treatment and analysis were performed by the statistical software Statistical Package for Social Sciences - SPSS version 18.0 for Windows. The results obtained showed that the variable of perception of organizational support has a strong and significant impact on affective organizational commitment while the variable of leadership styles is not substantial enough. The research allowed concluding through the partial adaptation of the tested model that the variable of leadership styles is a fragile moderator of the relation between perception of organizational support and affective organizational commitment. / Esta dissertação teve como objetivo geral analisar as relações entre estilos de liderança, percepção de suporte organizacional e comprometimento organizacional afetivo em trabalhadores. Participaram da pesquisa 263 trabalhadores que atuam na Região Sudeste do Brasil (Rio de Janeiro e São Paulo) em organizações não governamentais, públicas e privadas. Como instrumento para coleta de dados foi utilizado um questionário de autopreenchimento composto de três escalas que mediram as variáveis da pesquisa. O estudo se propôs a apresentar, interpretar e discutir as relações entre as variáveis, como também, testar as hipóteses referentes ao modelo conceitual proposto, por meio de uma pesquisa de natureza transversal com abordagem quantitativa, cujos dados coletados foram analisados por aplicação de técnicas estatísticas paramétricas (cálculos de estatísticas descritivas: médias, desvio padrão, teste t e correlações; cálculos de estatísticas multivariadas: análises de regressões lineares múltiplas hierárquicas). O tratamento e análise dos dados foram realizados pelo software estatístico Statistical Package for the Social Science SPSS, versão 18.0 para Windows. Os resultados obtidos demonstraram que a variável percepção de suporte organizacional exerce forte e significativo impacto sobre comprometimento organizacional afetivo, enquanto que a variável estilos de liderança não consegue aumentar nem diminuir a força. A pesquisa possibilitou concluir pela adequação parcial do modelo testado visto ser a variável estilos de liderança um moderador frágil da relação entre percepção de suporte organizacional e comprometimento organizacional afetivo.

Made available in DSpace on 2016-08-02T21:42:32Z (GMT). No. of bitstreams: 1 JDFrancisco3.pdf: 326836 bytes, checksum: d425aa8b2f5ce720939ace48ebbb5fac (MD5) Previous issue date: 2013-09-30 / Much has inquired about the antecedents of turnover intention. Among the possible variables with ability to relate to plans of employees leaving the organization stand out, job satisfaction and affective organizational commitment. The present study aimed to analyze the relationship between these three variables, job satisfaction, affective organizational commitment and turnover intention . Linking objectives through its internal or external stimuli, unraveled in the study in a diamond-mining in Angola where we analyzed the relationships between the three variables. 151 employees participated in the survey, all of Angolan nationality, randomly selected in different areas of the same company. After questionnaires with this three validated measures and accurate processing of the date, all numerical in nature, was processed by the software Statistical Package for the Social Sciences SPSS, version 19.0 for Windows. It was found that the mean age of participants was 38.34 (SD = 8.42) years, mostly male, unmarried, with complete secondary school, not exercising management positions, belonging to the group (GP III) a total of 89 (58.9%), doing much of his work with another person or group, with working time ranging from 1 (one) to 16 years. The descriptive results indicate that workers hold a picture of job satisfaction, satisfaction with the largest proportionate number of times and opportunities to be promoted with the professional capacity of their leaders, foud in understanding each other and the way they are treated by their heads, and lower with the kind of friendship, trust and spirit of cooperation demonstrated by their colleagues, as well as the ability absorbed and salary compared to how it works. The framework of affective organizational commitment, shows greater affection issues the company in making the employee fell proud of it and happy with it, as the slightest affection related issues fell enthusiastic about her and interested in her. Correlation analysis by Pearson s r indices reported negative and significant between the two variables and turnover intention. These results stated that the plan to leave the company where they work and less and less as they raise levels of job satisfaction and affective organizational commitment. / Muito se tem investigado sobre os antecedentes de intenção de rotatividade. Dentre as possíveis variáveis com capacidade de se relacionar aos planos dos trabalhadores deixarem a organização destacam-se: satisfação no trabalho e comprometimento organizacional afetivo. O presente estudo teve como objetivo geral analisar as relações entre estas três variáveis; satisfação no trabalho, comprometimento organizacional afetivo e intenção de rotatividade. Ligando-se aos objetivos através dos seus estímulos internos ou externos, desvendados no estudo em uma mineradora de diamantes em Angola onde foram analisadas as relações entre as três variáveis. Participaram na pesquisa 151 trabalhadores, todos de nacionalidade angolana selecionados aleatoriamente em diferentes áreas da mesma empresa. Após aplicação do questionários com três medidas validadas e precisas, o tratamento dos dados, todos de natureza numérica, foi processado pelo software estatístico Statistical Package for the Social Science SPSS, versão 19.0 para Windows. Apurou-se que a idade media dos participantes era de 38,34 (DP = 8,42) anos, sendo a maioria do sexo masculino, solteira, com o nível médio completo, não exercendo cargo de chefia, pertencendo ao grupo (GP - III) um total de 89 (58,9 %), realizando grande parte do seu trabalho com outra pessoa ou em grupo, com tempo de trabalho variando entre 1 (um) e 16 anos. Os resultados descritivos indicam que os trabalhadores detêm um quadro de satisfação no trabalho, com satisfações maiores proporcionadas pelo número de vezes e oportunidades de serem promovidos, com a capacidade profissional de seus chefes, no entendimento encontrado entre si e na maneira como são tratados pelos seus chefes; e menores com o tipo de amizade, confiança e espírito de colaboração demonstrada pelos seus colegas de trabalho, assim como com a capacidade absorvida e o salário se comparado com o quanto trabalha. O quadro do comprometimento organizacional afetivo demonstra maior afeto as questões relacionadas a empresa em fazer o empregado sentir-se orgulhoso e contente com ela. Análises de correlação pelo r de Pearson informaram índices negativos e significativos entre as duas variáveis e intenção de rotatividade. Tais resultados informam que o plano de deixar a empresa onde trabalham é cada vez menor à medida que se elevam os níveis de satisfação no trabalho e comprometimento organizacional afetivo.

Made available in DSpace on 2016-08-02T21:42:34Z (GMT). No. of bitstreams: 1 MariaLONogueira.pdf: 488643 bytes, checksum: 589f0f9ec8d19159ac9cdfe8227ae6f5 (MD5) Previous issue date: 2014-03-12 / The organization needs a human capital actually willing to contribute their strategies and goals. Various studies have demonstrated that peoples commitment influences the results. What else is related to performance is affective commitment. The leaders, through their styles may also contribute to generate a performance and better results for organizations. The objective of this research was to analyze the relationship between leadership styles and affective organizational commitment. Using quantitative instrument method for data collection was built up a self-administered questionnaire consists of three scales measuring the variables of the research. The data, all the numerical data, formed an electronic database that was analyzed using descriptive and multivariate statistics of the Pearson correlation of SPSS software, version 19.0 test. The survey was conducted with 92 employees of a private company in the city of São Paulo, using the scale of Smith (2008) to measure affective organizational commitment of workers and scale for assessing the management style of Melo (2004) to identify the profile of leaders of these workers in view of the same, but with variations depending on the sample size, revealed by the value of the Students t- test in bootstrap. Task, relationship and situational with affective organizational commitment correlations between the three leadership styles were analyzed.The analyzes revealed weak correlations between leadership styles and affective organizational commitment, being significant (less than 5 per cent error) the correlations of the commitment to the task with style and situational style, though with variations depending on the sample size. These results contribute to the improvement of people management processes and are useful in the areas of Human Resources in general, to promote improvements in the development of leadership and commitment of the people through the organizations policies. / A organização necessita de um capital humano efetivamente disposto a contribuir com as suas estratégias e metas. Vários estudos já comprovaram que o comprometimento das pessoas influencia nos resultados. O que mais tem relação com o desempenho é o comprometimento afetivo. As lideranças, através dos seus estilos, podem também contribuir para gerar um desempenho e resultados melhores para as organizações. O objetivo desta pesquisa foi analisar a relação entre os estilos de liderança e o comprometimento organizacional afetivo. Utilizando o método quantitativo, instrumento para coleta de dados foi construído um questionário de autopreenchimento composto por três escalas que medem as variáveis da pesquisa. Os dados, todos de natureza numérica, formaram um banco eletrônico que foi analisado por meio de estatística descritiva e multivariadas do teste de correlação de Pearson do software SPSS, versão 19.0. A pesquisa foi realizada com 92 trabalhadores de uma empresa privada na cidade de São Paulo, utilizando a escala de Siqueira (2008) para medir o comprometimento organizacional afetivo dos trabalhadores e a escala de avaliação do estilo gerencial de Melo (2004) para identificar o perfil dos líderes destes trabalhadores na visão dos mesmos, porem com variações em função do tamanho da amostra, reveladas pelo valor do t de Student nos teste de Bootstrap. Foram analisadas as correlações entre os três estilos de liderança tarefa, relacionamento e situacional com o comprometimento organizacional afetivo. As análises revelaram fracas correlações entre os estilos de liderança e o comprometimento organizacional afetivo, sendo significativas (com erro inferior a 5%) as correlações do comprometimento com o estilo tarefa e com o estilo situacional, porém com variações em função do tamanho da amostra. Estes resultados contribuem para o aprimoramento dos processos de gestão de pessoas, sendo úteis para as áreas de Recursos Humanos de maneira geral, a fim de promover melhorias no desenvolvimento das lideranças e no comprometimento das pessoas através das políticas da organização.