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IKT-verktyg slår inte det fysiska mötet : En jämförande fallstudie om chefers kommunikation på distans och på plats / ICT tools cannot replace the physical meeting : A comparative case study about managers’ communication remotely and on siteLorinius, Michelle, Östberg, Linnea January 2020 (has links)
Verktyg för informations- och kommunikationsteknik (IKT-verktyg) får en viktigare roll inom organisationer, både då medarbetare befinner sig på samma arbetsplats såväl på distans. Att arbeta på distans innebär nya förutsättningar för chefer och kommunikation, något som upplevs vara komplicerat (DeRosa et al., 2004; Alistoun & Upfold, 2012; Van Quaquebeke & Felps, 2018). IKT-verktyg är en grundförutsättning för kommunikation på distans (Sivunen, 2008; Kraft, 2019; Darics, 2020) och kännedom om vilka kommunikationskanaler som används av chefer vid vilka kommunikationstillfällen kan vara ett sätt att förbättra kommunikation (Kayworth & Leidner, 2000). Syftet med studien är därför att öka förståelsen för chefers kommunikation med hjälp av IKT-verktyg vid distansledarskap. Som delsyfte vill vi undersöka om det finns likheter och skillnader mellan distansledarskap och ledarskap på plats vad gäller kommunikation och val av kommunikationskanaler. Studiens ansats är kvalitativ, abduktiv och hermeneutisk. Semistrukturerade intervjuer med tolv chefer från tio organisationer genomfördes. Urvalet utgjordes av en kombination av ett målstyrt, snöbolls- och bekvämlighetsurval. Dataanalysen utgjordes av en tematisk analys. Sex kommunikationstillfällen identifierades på distans och på plats. Kommunikationstillfällena var desamma både på distans och på plats. Ytterligare fem teman för likheter och skillnader skapades. Det vi kunnat uttyda är att distansledarskap och ledarskap på plats inte skiljer sig åt gällande kommunikationstillfällena utan att skillnaden snarare återfinns i hur kommunikationen sker. Vi har därtill funnit att kommunikation vid distansledarskap innebär fler utmaningar än kommunikation på plats. Studien visar även att kommunikation kan underlättas om uttryckssymboler används i högre utsträckning vid skriftlig kommunikation samt om videosamtal nyttjas då det behövs på distans, eftersom icke-verbal kommunikation förstärker och förtydligar budskap. Kommunikationen kan på så vis bli mer effektiv då färre missförstånd uppstår då ömsesidig mening av budskapet enklare skapas. Videosamtal kan även leda till att kommunikationen blir mer tidseffektiv då mindre tid behöver läggas på att reda ut missförstånd. Dock används videosamtal i låg utsträckning vilket vi funnit kan bero på ovana att använda verktyget. Nya beteenden behöver därför skapas för att forma nya vanor om hur IKT-verktyg kan nyttjas vid distansledarskap. Därtill fann vi att chefer regelbundet behöver träffa sina distansmedarbetare fysiskt eftersom relationen upplevs bli bättre vid fysiska möten. En god relation har vi funnit är av vikt för att kommunikationen på distans ska vara effektiv. / Information and communication technology (ICT) tools are getting more important in organizations, both when employees are working at the same location as their manager as well as when employees are working remotely at other locations. Working remotely have led to new conditions for managers and communication, something perceived more complicated than when employees are at the same location as managers (DeRosa et al., 2004; Alistoun & Upfold, 2012; Van Quaquebeke & Felps, 2018). ICT tools are a prerequisite for communication when employees are working remotely (Sivunen, 2008; Kraft, 2019; Darics, 2020) and knowledge of which communication channels are used by managers at what occasions may be a way of improving communication (Kayworth & Leidner, 2000). The purpose of the study is therefore to increase the understanding of managers communication with ICT tools. Further, we want to investigate if there are similarities and differences regarding managers communication and choice of communication channel when employees are working remotely or on-site. The study's approach is qualitative, abductive and hermeneutic. Semi-structured interviews with twelve managers from ten organizations were conducted. The sampling consisted of a combination of purposive, snowball and convenience sampling. The data analysis was thematic analysis. Six occasions for communication were identified. The occasions for communication were the same both remotely and on site. Another five themes for similarities and differences were detected. We found that the occasions for communication does not differ depending on distance, but rather that the difference lies in how the communication is carried out. In addition, we have found that communication at distance leadership poses more challenges than on-site communication. The study also show that communication may be easier if emoticons are used more frequently and if video calls are used when needed, that is, when non-verbal communication reinforces and clarifies the message. In this way, communication can become more effective as fewer misunderstandings arise since it is easier to establish mutual meaning. Video calls may also make communication more time efficient as less time is needed for clearing up misunderstandings. However, video calls are not commonly used due to lack of habit using the tool. Therefore, new behaviors and habits should be created in order for managers to make efficient use of ICT tools. In addition, we have found that a good relationship is important for communication remotely to be effective. Therefore, managers regularly need to physically meet their employees working remotely as the relationship is perceived to get better with physical meetings.
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Analysis of the role of traditional leadership in partnership policingMabunda, Dumisani Quiet 03 April 2018 (has links)
The main objective of this research is to analyse the role that traditional leadership plays in partnership policing in Limpopo, particularly in the Giyani and Malamulele areas, South Africa. Given the challenges associated with traditional initiation schools, the study investigated factors that hinder the effective participation of traditional leadership in partnership policing; explored the extent of partnership policing in rural areas in Limpopo that are led by traditional leaders; and examined best practices with regard to the roles of traditional leadership in partnership policing. Potential areas of non-compliance with and ignorance of the law, and the Constitution, were identified.
The role of traditional leadership in other African countries, such as Ghana, Tanzania, Zimbabwe, Namibia and Botswana, was also analysed. A comprehensive literature study on traditional leadership and international best practices on partnership policing was conducted. Traditional leaders play a vital role in the development process. Furthermore, traditional leaders play a significant role in resource mobilisation and political stability. The primary question guiding this study is: What is the role of traditional leadership in partnership policing in the rural areas of Limpopo?
During the research process, in-depth interviews, non-participative observation and focus group interviews were conducted with the relevant role players. These role players included Chiefs, Indunas and Headmen, SAPS representatives, representatives from the Department of Community Safety and Liaison, as well as representatives from the Department of Cooperative Government and Traditional Affairs in Limpopo.
The study fulfilled the following objectives:
Identified factors that hinder the effective participation of traditional leadership in partnership policing;
Explored the extent of partnership policing in rural areas, in Limpopo, led by traditional leaders; and
Examined international best practices with regard to the role of traditional leadership in partnership policing. Based on the findings of this study, a Multi-Stakeholder Partnership Policing Strategy (MSPPS) was developed. This strategy could serve as a recommendation to advise the SAPS of a more substantial role that traditional leadership could fulfil in partnership policing in the rural areas of Limpopo; this would also contribute towards further identifying best practices with a view to benchmark such a strategy in rural areas throughout South Africa. This study makes a significant contribution to the improvement of working relations between the police and traditional leadership in Limpopo. Secondly, the study promotes nation-building, harmony and peace between traditional leadership, the SAPS and other relevant stakeholders in the quest to prevent crimes associated with traditional cultural practices. / Political Sciences / D. Litt. et Phil. (Police Science)
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The displacement of a Northern Cape community : an anthropological researchBecker, Elize 09 1900 (has links)
Text in English with abstracts in English, Afrikaans and Tswana with keywords in English and Tswana / Displacement in the South African context is a complex and diverse phenomenon which is
under-researched, particularly from the point of view of post-resettlement stress. The
Meetse-a-tala community from Groenwater, Northern Cape, was resettled in 1964 and
returned in 1999 to their ancestral land after a 25 year struggle to do so. The community
anticipated that the land would present all the natural resources they had in 1964, but
unfortunately, when they returned, the outlook seemed a lot different. / Verskuiwing in die Suid-Afrikaanse konteks is ‘n diverse en komplekse verskynsel wat
nog nie voldoende nagevors is, veral vanuit die oogpunt van post-hervestigingsstres nie.
Die Meetse-a-tala-gemeenskap van Groenwater in Noord-Kaap is in 1964 hervestig en het
in 1999 teruggekeer na die land van hul voorouers na ‘n 25 jaarlange stryd om dit te
bewerkstellig. Die gemeenskap het verwag dat die gebied weer al die natuurlike
hulpbronne sou aanbied wat hulle in 1964 gehad het, maar ongelukkig, met hul terugkeer,
het die vooruitsigte heel anders gelyk. / Tiragalo ya go fudusiwa ka dikgoka mo bokaong jwa Aforikaborwa e tlhagisa marara a a
farologaneng ka ntlha ya dipatlisiso tse di lekanyeditsweng malebana le kgatelelo ya
maikutlo e e amanang le morago ga go fudusiwa. Baagi ba Meetse-a-tala go tswa kwa
Groenwater, kwa Kapabokone, ba itemogetse tiragalo ya go fudusiwa ka 1964 mme
morago ga go kgaratlha dingwaga tse 25 go boela kwa lefatsheng la badimo ba bona, ba
boetse ka 1999. Baagi ba ne ba solofetse gore lefatshe le tlaa ba neela ditlamelo tsotlhe tsa
tlholego tse ba neng ba na natso fa ba tsamaya ka 1964, mme ka bomadimabe, e rile fa ba
bowa, ba fitlhela le lebega le farologane thata. / Anthropology and Archaeology / M.A. (Anthropology)
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