By exploring the historical development and current state of the corporate university through literature reviews, case study analyses, and interviews with corporate university practitioners, this study conceptualizes the corporate university. The shortage of knowledgeable workers in technical areas and rapid advances in technology have energized adult learning in the United States. In response to these changes and needs, many corporations have incorporated formal learning programs into their organizations. As conceptualized in this study, the corporate university is Corporate America's vehicle for providing learning programs to their workers with the goal of developing and maintaining a highly skilled, knowledgeable, and adaptable workforce that contributes to organizational performance. Through an historical development and conceptualization based on interviews with corporate university practitioners and case study analyses, this study also examines the strengths and weaknesses of the corporate university. The corporate university does, in fact, provide a useful and innovative way to reach a portion of the adult learning population. Moreover, the corporate university provides learning initiatives that are related to the adult's current and future role in the workplace. In this way, the learning opportunities provided by the corporate university make the knowledge relevant and accessible to the adult learner. However, the corporate university is not founded on adult learning principles and is chartered to consider corporate success rather than individual development. This purpose endangers the corporate university in that it has the potential to exploit the American workforce by forcing undesired learning opportunities. This study identifies a basic component, partnership, that helps many corporate universities avoid employee exploitation and provide learning opportunities that have meaning to both the individual learners and the organization. The partnership component is foregrounded in a model for program development that is presented in this construct for future and current corporate university planners. The model is not tested in this thesis; however, it has been reviewed and endorsed by a panel of corporate university experts. Provided that partnership is considered and integrated into the approach, this study concludes that the corporate university, as a conceptual and an interactive model, is a useful vehicle for reaching the adult learner and for preparing and maintaining an American workforce able to manage change and remain competitive. / Master of Science

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Magister Educationis (Adult Learning and Global Change) - MEd(AL) / The objective of the research is to understand the learning affordances offered at Insure Company, a large financial sector institution in South Africa and to explore how employees exercise their agency in responding to these opportunities for learning. The study draws on the concept of co-participation (Billett, 2004: 03) to explore how learning at work is shaped through learning affordances in the workplace on the one hand and engagement with these learning affordances on the other. Drawing on data gathered through interviews and analysis of company policies, this case study discusses how employees learn to perform their roles competently, how they access guidance and support from peers and more experienced colleagues and how they respond to these opportunities for learning. It also discusses the factors which enable or constrain their learning and agency. The research confirms that negative perceptions of workplace learning - as informal, unplanned, unstructured, limited to particular contexts and not transferable - are inaccurate. It supports the argument that there should be a clear understanding about how learning proceeds in workplaces and how best that learning should be organised. It is hoped that this case study makes a useful contribution towards developing such an understanding.

Ett allt vanligare fenomen i dagens arbetsliv är inhyrning av personal. För många företag ses det som ett sätt att öka flexibiliteten och därmed minska osäkerheten i företaget, och för många människor ses det som en väg in i arbetsmarknaden. Men hur ser möjligheterna till lärande och utveckling ut för dessa individer? Syftet med denna studie har varit att belysa relationen bemanningskonsulter och deras lär- och utvecklingsmöjligheter i arbetet. För att belysa syftet utvecklades tre frågeställningar; ”Hur upplever bemanningskonsulten att lärande och utveckling sker på kundföretaget när denne är inhyrd?”; ”Hur upplever bemanningskonsulten att kundföretaget bidrar till lärande och utveckling på arbetsplatsen för denne?” samt ”Hur upplever bemanningskonsulten att bemanningsföretaget bidrar till lärande och utveckling för denne?”. Utifrån dessa granskades sedan tidigare forskning som gjorts på området bemanningskonsulter och arbetsplatslärande för att ge en bakgrundsförståelse. Därefter genomfördes åtta semistrukturerade intervjuer med bemanningskonsulter från två olika bemanningsföretag. Empirin från dessa intervjuer analyserades utifrån ett sociokulturellt perspektiv med hjälp av Lave och Wengers teorier om situerat lärande och praktikgemenskaper. Resultatet diskuterades därefter i relation till den tidigare forskningen. Det visade att något som var viktigt i bemanningskonsulternas lärprocess var det sociala samspelet med kollegor, samt att delaktighet upplevdes som positivt för lärandet. Denna delaktighet såg dock olika ut i kundföretaget och bemanningsföretaget. Kundföretaget kunde erbjuda ett bemötande som var likvärdigt med övrig personal för att bidra till lärande och utveckling. Bemanningsföretaget kunde å andra sidan skapa möjligheter för lärande genom att fungera som en plattform mellan bemanningskonsulter samt ge förutsättning för utveckling genom att placera dem på utvecklande uppdrag. / An increasingly common phenomenon in today’s working life is the use of temporary workers. To many companies this is seen as a way to increase flexibility and thus reduce uncertainty in the company, and for many people it is seen as a way into the labour market. But what do the opportunities for learning and development look like for these individuals? The purpose of this study was to examine the relationship between temporary agency workers and their learning and development opportunities in client companies. In order to highlight the purpose three questions were developed; “In what way do temporary agency workers perceive that learning and development take place at the client company when they are working there?”; “In what way do temporary agency workers perceive that the client company contributes to learning and development in the workplace for them?” And finally “In what way do temporary agency workers perceive that the temporary agency contributes to learning and development for them?”. After that previous research done in the field of temporary agency work and workplace learning was audited to provide a better understanding of the subject. This was followed by eight semi-structured interviews with temporary agency workers from two different temporary agencies. Empirical data from these interviews were then analyzed on the basis of a socio-cultural perspective, with the help of Lave and Wenger's theories of situated learning and communities of practice. The result has been discussed in relation to the previous research. It has shown that something that is important to temporary agency workers’ learning process is social interaction with colleagues, and that participation is seen as positive for learning. This participation was, however, different in the client company and the temporary agency. The client company could treat the temporary agency worker equally with other staff to contribute to learning and development. The temporary agency could, on the other hand, create learning opportunities by serving as a platform between temporary agency workers, as well as provide good conditions for development by placing them on challenging assignments.

The demands upon the social care workforce in the UK are only likely to increase over the next decades. The social care sector is heavily reliant on NVQs and this is regulated through the Care Standards Act (2000). It is thus important that these qualifications appropriately support staff development. The purpose of the research was to explore this in one social care organisation (Homecare) through researching staff perspectives on factors that inhibited or supported learning through NVQs and to examine the Homecare/Centre delivery of NVQs and workplace learning with this in mind. The research is broadly qualitative in design and draws on the principles of narrative research combined with analysis focused on key themes (interpersonal, personal and organisational factors). The research found that an understanding of the key concepts of workplace learning is relevant to the delivery of NVQs and can help these qualifications be implemented successfully as a part of a more holistic approach to teaching, learning and the assessment of competence in the workplace. The research identified that the organisation had a particular approach that strategically integrated assessment both at organisational and practice level. Additionally the research identified areas within the NVQ process, where integrated assessment proved of benefit to practice through professional level development of skills and knowledge, values and reflective learning and confidence. From this eight key elements of an enhanced model of NVQ delivery were identified that constitute the contribution to practice. The contribution to theory lies in linking the literatures of NVQs, competence and workplace learning and the suggestion that previous understanding of NVQs as behaviourist and atomistic is not as important as the approach to assessment adopted by organisations. The research has relevance to any social care organisation but also to wider audiences where NVQs are used as it adds to understanding of workplace learning through a depth of practitioner-researcher understanding of specific qualifications in a specific context.

Employee learning provides significant competitive advantage for organizations. Understanding how employees learn in different work contexts can support continuing, effective, and frequent learning. Although most workplace learning is done informally, the characteristics of that learning are minimally reported and the criteria used to define learning as informal are inconsistent. Research into continuing professional development in knowledge-intense environments or distributed workforces is sparse. The pharmaceutical sales industry is a previously unexamined knowledge-intense environment with a geographically distributed workforce. This qualitative case study sought a better understanding of how pharmaceutical sales representatives learn for work by documenting and describing those ways of learning reported as most effective and most frequent. Twenty sales agents from 11 organizations participated in a Delphi collaboration to create a comprehensive list of 64 ways they learn for work. In-depth individual interviews with five agents provided deep detail about learning in this industry, including the ways of learning that the participating agents perceive to be most effective and most frequent. The Colley, Hodkinson and Malcom (2003) framework was interpreted, applied, and extended in order to identify attributes of formality and informality and other characteristics inherent in the ways of learning reported as most effective and most frequent. This study showed that agents learn in a wide variety of ways and that most of those ways are self-initiated, self-directed, minimally structured, and often involve intentional incidental learning: agents are constantly alert to capture learning while engaged in work activities. Learning during customer interactions on the job was reported as particularly effective and frequent. Other reported effective ways of learning varied with the agent but usually involved self-directed learning with mixed formal and informal attributes. It was determined that learning plays a special role in this industry: much of what is learned for work is not being applied directly to the job of sales promotion. Instead, agents use learning to develop themselves as resources for physicians in order to gain the customer-access required to promote their products. In this way, learning on the job is the job. / Thesis (Master, Education) -- Queen's University, 2009-04-23 16:16:11.431

This study means to research the importance and significance of the social and informal learning opportunities offered at a workplace. With Wenger’s theory about social learning and communities of practice as a starting point, this study will create understanding about how teachers at a school comprehend their opportunities for learning within the teacher community. The study is conducted at an independent school in Sweden, and is based on interviews with eight of the teachers employed at the school. The purpose of the study was to research how employees perceive how their social interactions with their colleagues can create learning, and what obstacles they might face along the way. Our results showed that the teachers at this workplace found that most of the learning that took place in their everyday worklife was performed in an informal and social way with lots of helping each other out and social interactions between the colleagues.

As an initial qualitative enquiry into the dynamics of learning transfer in the museum sector, this dissertation explores a range of largely positive learning transfer experiences within four museum case settings, and highlights the interdependent roles of museum climates and learners’ agency in supporting prolonged and complex processes of adapting learning to meet situated needs. Key findings from a cross-case thematic analysis include the influential roles that learners’ mastery of content, positional autonomy, perception of affordances, dispositions, values and goals, initiative and professional affiliations play in initiating transfer in museum contexts that tend to be inspiring, rewarding, but benignly un-strategic in their efforts to support the transfer of learning. My focus on learning that continues after participants leave the classroom illuminates how complex, situated, subjective, and meaningful continuing professional education can be in museum settings—and how it continues to involve the learner and the museum long after the educator’s work is done. / Graduate

Magister Educationis (Adult Learning and Global Change) - MEd(AL) / Conceptualised within Habermasian critical theory, the conceptual framework includes concepts such as domination, emancipation and emancipatory education, and frames RPL as emancipation. Recognition of prior learning is promoted by the South African government as an instrument for access and redress. This research paper focuses on an investigation into the benefits of the implementation of RPL policies and practices in the policing sector. Findings reveal that the participants in the study who are employed in the policing sector enjoyed a wide range of emancipatory benefits, including access to formal academic programmes. Furthermore, these programmes enabled historically disadvantaged staff to gain formal qualifications which in turn provided access to higher salaries and promotions. Explaining the latter as redress, I argue that RPL is a form of emancipation that has liberated disadvantaged staff from apartheid discrimination and domination.

Magister Educationis (Adult Learning and Global Change) - MEd(AL) / Scholars focusing on experiential learning argue that experience should be considered as critical for adult learning. This research paper frames experiential learning within a Constructivist framework. This paper focuses on an investigation into the ways that facilitators use the Continuous Learning Cycle, a model for learning based on Kolb's Learning Cycle, to facilitate learning through experience during the triad skills observation role-play in a workshop, which is part of an induction programme, for a retail bank. Indications are that facilitators use the Continuous Learning Cycle in limited ways, and therefore undermine the possibilities for optimal experiential learning; and that the Continuous Learning Cycle has limitations.