This study is about the relationships among compensation satisfaction, job satisfaction, organizational commitment and turnover intention. The major purpose of this research is to use two mental factors of job satisfaction and organizational commitment for examining the existence of mediation effects in between compensation satisfaction and turnover intention. Therefore, using compensation satisfaction as independent variables, job satisfaction and organizational commitment as mediator variable, and turnover intention as dependent variable to probe into the relation among the compensation satisfaction, job satisfaction, organizational commitment and turnover intention. This research was using the method of questionnaire survey together with various kind of statistic analysis. Analysis on 928 workers shows: 1. Compensation satisfaction, job satisfaction and organizational commitment reveals outstanding positive relation. 2. Compensation satisfaction, job satisfaction, organizational commitment and turnover intention reveals outstanding negative relation. 3. Two mental factors of job satisfaction and organizational commitment, have mediating effects between compensation satisfaction and turnover intention. According to the results of research, provides business managers when they try to manage and prevent employees¡¦ turnover, the can increase employees¡¦ compensation satisfaction, job satisfaction and organization commitment to decrease employees¡¦ turnover intention, and turnover behavior will reduce.

ABSTRACT   Date: June 2, 2009 Programme: MIMA – International Marketing  Course: EF0705 Master Thesis Authors: Sutanita Thavornchak, Waritthar Taratanaphol Tutor: Joakim Netz Title: Factors influencing online purchase intention: Domestic Airline E-ticket in Thailand Introduction: Internet has become one of the most powerful tools to enhance the performance in every industry and business, including travel and tourism industry as well.  The industry has been dramatically changed by the internet in form of information search, trip planner, particularly the introduction of a new online reservation system, an electronic ticket (E-ticket). Moreover, there currently is an attempt of the International Air Transport Association (IATA) to change all 240 airlines around the world into this E-ticket system. About the e-ticket system in Thailand, many airlines have already adopted this system and tried to introduce it to their customers. However, the statistic was shown that only 24% of the internet user has experienced with it, which is pretty low comparing to some other countries. Consequently, the airlines have been trying to improve and enhance their systems in order to encourage the customers to purchase the electronic ticket. Problem: “What are the factors that influence intention to make an online purchase of airline e-ticket?” Purpose: The purpose of this research is to explore the factors influencing the intention to purchase the domestic airline e-ticket in Thailand, and also to investigate whether there are any differences between e-ticket adopters and non-adopters. Method:         The research is based on quantitative research by using online self-administered survey. The list of respondents was from two travel agencies in Thailand. The questionnaires were sent out to 350 respondents and a total of 253 usable respondents were collected in this research. The questionnaires were designed based on Technology Acceptance Model (TAM). The model comprises of Perceived Usefulness (PU) and Perceived Ease of use (PEOU). In addition, the theory of Perceived Risk (PR) is also added to be the third construct in the model. Conclusion: The findings indicate that the all three constructs have different impacts on intention to purchase of e-ticket adopter and e-ticket non adopter. Perceived Usefulness (PU) is the only construct that influences e-ticket adopter while all three construct have significant impact on future intention to purchase of e-ticket non adopter. Convenience factor tends to be the most important one in Perceived Ease of Use (PEOU) for e-ticket non adopter whereas product information and accessibility is more important to e-ticket adopter in Perceived Usefulness (PU). Security and privacy are the major concern in Perceived Risk (PR) when buying e-ticket. However, there are additional factors which affect the future intention to purchase exclude from the three constructs studied.

Uppsatsens huvudsakliga syfte har varit att mäta vilka attityder och hur starka intentioner som finns till köp av kakel och klinker. Undersökningen skulle resultera i en kartläggning av både befintliga och potentiella kunders attityd och intention till inköp av kakel och klinker. För genomförandet av undersökningen valdes en kvantitativ forskningsansats. En enkät med frågor baserade på Ajzen’s teori om det planerade beteendet (The Theory of planned Behavior) delades ut till 9 butiker och besvarades av totalt 167 respondenter vilka har ingått i analysen. Frågorna i enkäten har tagit fasta på kundens attityd till det specifika beteendet, det vill säga till det eventuella inköpet av kakel och klinker, dennes uppfattade subjektiva norm kring köpet samt vilken egenuppfattad förmåga han eller hon har haft till att genomföra beteendet. Genom dessa uppgifter har det gått att förutsäga vilken intention kunden har haft till att faktiskt utföra beteendet. De slutsatser som har gått att dra efter genomförandet av den här undersökningen är att attityden till köp av kakel och klinker överlag är positiv, men går att förstärka. De respondenter som har ingått i undersökningen har jämförts utifrån olika aspekter såsom inkomst, boendeform och ålder. Jämförelser har visat att oavsett vilka variabler som studerats har ingen av grupperna varit särskilt utmärkande när det gällde attityden till beteendet. Av detta har slutsatsen kunnat dras att respondenterna överlag har en likvärdigt positiv attityd till beteendet; köp av kakel och klinker. Även köpintentionen har jämförts utifrån ovan nämnda variabler. Slutsatsen som har kunnat dras av den analysen tyder på att intention till köp existerar, men är låg, det vill säga svagt positiv. Vilka komponenter som styr intentionen går att utläsa mer noggrant i Kapitel 4; (resultatkapitlet). Uppsatsen har avslutats med ett antal rekommendationer till Kakelplattan AB om vad de bör tänka på i sin framtida marknadsföring.

Cet essai scénique porte sur la relation au spectateur au théâtre. Il est composé de plusieurs approches théoriques, à commencer par les contextes d'énonciation. Cet élément déterminant apparait dès la première ligne de l'œuvre de fiction. Un travail sur la prédiction d'intention, sur la prise en compte permanente du spectateur, sur l'ironie complète les intentions de départ. Le travail d'écriture, de répétitions, l'apport des concepteurs prenaient en compte les différents moyens d'entrer en relation avec le spectateur. Cette approche autopoïétique fait ressortir la primauté du dispositif mis en place dans la création d'une œuvre de fiction cherchant à optimiser la relation au spectateur. ______________________________________________________________________________ MOTS-CLÉS DE L’AUTEUR : relation au spectateur, contexte d'énonciation, prédiction d'intention, dispositif fictionnel

For decades, rhetoric has been utilized by both politicians and those in the scientific community to convey either support for or denial of the existence of climate change. This study combined two forms of rhetoric in the forms of both framing and politicization to determine which form of rhetoric is most powerful in influencing a person’s attitudes and behavioral intentions. Pro climate change frames are expected to increase support for climate change action, while anti climate change politicization is expected to decrease support for climate change action. The results of this study show that select frames have the intended effect of influence on increasing support for climate change measures. Surprisingly, the results also show that politicization that questions the science of climate change has the power to both increase and decrease support for attitudinal measures with regard to climate change.

This thesis is a study about wether first year students in Swedish senior high schools understand the learning intentions and the matter of the subject of history specified in GY 11 introduced in July 2011. The overall question that this master tries to answer is: Do the students understand what and why they are studying history? Three classes studying the first history course in the new system answered a survey regarding five of the specified learning intentions for the course and their overall opinion of grades and level of knowledge and intentions. By measuring the level of understanding and the students’ general opinion the conclusion is following. The students understand the majority of the intention mentioned in GY11 although in the areas of ”historical consciousness” (historiemedvetande) and ”source criticism” (källkritik) the survey shows that the students’ understanding is poor. They also think that is is important to clarify the learning intentions, not only in history but in other subjects in school as well. If that is done the students think both that their grades would be higher and their knowledge would be greater. Even though the students understand the importance of their knowledge in history they have trouble specifying why. They do however point out that if the intention of the subject is made clear, their interest of the subject would increase, and that itself would lead to a higher level of knowledge and understanding.

Title:                     Factors of online movie services that influence the intention of Swedish people to adopt it. Background:      Currently there are very few providers of online movie services.  There are no established or well known companies that provide such a service in Sweden.  One thought is that this may be a reason why the illegal download and piracy industry is still rife in Sweden.  With this in mind, it is the authors’ aim to discover what factors influence the intention of Swedish people to adopt an online movie service.    Theory:                The conceptual framework used in this report is based on the Theory of Planned Behavior. After a critical literature review, this theory was adapted and other variables were added in order to create the most suitable conceptual framework for this research. Method:             This descriptive research was done with quantitative approach. The primary data was collected from Swedish people by a questionnaire in Swedish and it was distributed to them via online and in person. Conclusion:       There are several important factors for online movie services that influence the intention of Swedish people to adopt it. First, the subjective norm is one of the most important factors. A person is influenced by other people close to him/her and if those other people are positive about watching movies online, he/she is more likely to adopt the service. The second factor is the current way of watching movies. When people watch movies on the computer, laptop or via DVD, they are more likely to adopt the service, but it is the other way round for people who often watch movies on their TV. The third relevant factor that influences the intention to adopt is price consciousness. People are variously divided on this issue; some are willing to pay, whilst others rather want to watch free movies with commercials. However, most of the people do not want to pay to watch movie online and they look for the cheapest option. Finally, the attitude toward the service, a positive attitude is determined mostly by the relative advantages and the low complexity of the online movie services. People who think that online movies have advantages and it is not complicated are likely to adopt the services. Furthermore women are more likely to adopt than men and people older than 45 are not very likely to adopt the services.

This study is to discuss the service quality electronic components manufacturers can provide. 120 questionnaires were mainly from three groups: (1)Electronic parts and components manufacturers; (2)Optoelectronic manufacturers; and(3)Semiconductor manufacturers. The goal of this study is to investigate the six supplier¡¦s service quality dimensions (service reliability, credibility, service competence, internal organizational communication, service flexibility and financial trust) on customer satisfaction and behavioral intentions relationship. This study is based on the ¡§SSQSC¡¨ model which has been applied in the Indian manufacturing industry. The conclusions of this study are presented as follows: 1.The two dimensions ¡§credibility¡¨ and ¡§internal organizational communication¡¨ have significant effects on customer satisfaction. 2.The two dimensions ¡§service reliability¡¨ and ¡§internal organizational communication¡¨ have significant effects on behavioral intention. The conclusions above are significant to the management in the following aspects. 1.Work experience differences in some dimensions will affect the satisfaction. 2.Company size will affect customer satisfaction. The larger the company size, the higher the customer satisfaction. However, this does not apply on very large size companies. 3.The number of employees will affect customer satisfaction. Companies with more than a certain number of employees can provide better services. However, this does not apply on very large size companies. 4.The top three services that respondents are most satisfied with are: (1) Service competence (2) Internal organizational communication (3) Service reliability. On the other hand, the top three services that respondents are most dissatisfied with are (1) Finance Trust (2) service flexibility (3) credibility. It is proposed that suppliers can further strengthen the credibility dimension, which has the most significant impact on customer satisfaction in the result of this study.

Nowadays ERP system is crucial for management to improve internal process or SOP. The critical roles of ERP system are system user and MIS. This research is to discuss the main factors of MIS professional service quality based on IMP structures affecting user¡¦s satisfaction and behavior intention based on electronic manufacturing industry. A total 100 questionaries were filled out by system users and 76 were returned effectively. The data analysis goes to the conclusion as below. 1. The three dimensions ¡§social exchange¡¨¡B ¡§cooperation¡¨ and ¡§system quality¡¨ have significant effects on user satisfaction. 2. The two dimensions ¡§social exchange¡¨ and ¡§system quality¡¨ have significant effects on behavioral intention. The above conclusions are significant to the management as the following aspects. 1. Female user is willing to accept routine and paper work than male user. The satisfaction and behavior intention is also higher than male user. 2. The open and trust attitude between user, MIS and management is crucial to improve ERP system and internal process. 3. System quality and stability is key point for system user.

This study was using a cross-level research framework and analysis of strategy to search the relationship between job satisfaction and turnover intention in non-financial sector and financial sector, and the effect in work pressure and the turnover intention. This research was using the method of questionaire survey with hierarchical linear model analysis, reliability analysis and factor analysis. Analysis shows¡G 1.The higher job satisfaction, the lower turnover intention. 2.The higher work pressure, the higher turnover intention. 3. Industry category has mediating effects between job satisfaction and tornover intention. 4. Industry category does not have mediating effects between work pressure and tornover intention. According to the results of research, providing business managers in different industry category to increase employees¡¦ job satisfaction to decrease turnover intention,and turnover behavior will reduce.