During the last decade, research related to Supply Chain Management has got a great deal of attention. The focus has especially circulated around supply chain integration and centralisation due to the increasingly competitive global market. The aim of this thesis has been to investigate how the supply chain performance in international manufacturing companies could be improved. By having a qualitative approach, this thesis contributes to earlier conducted research by providing a holistic view on supply chain management. This is by the authors considered crucial to manage the complexity of supply chain management and supply chain change. The specific context examined in this thesis concerns the spare parts distribution of large international manufacturing companies. The methods used during the case study consisted of a thorough literature review, external interviews and workshops with experts within supply chain management and supply chain change, and several interviews with employees at different levels and functions at the focal company, Toyota Material Handling Europe. Two of the interviewed external experts were managers at the supply chain function at Volvo Construction Equipment and Ericsson. To answer the main research question, three sub-queries have been examined. The first one concerns what main areas of difficulty that can be identified in the current supply chain of the focal company and in international manufacturing companies in general. The second sub-query concerns which supply chain policies that could be used to solve identified areas of difficulty. Finally, the third sub-query concerns which prerequisites that could be identified to successfully manage change within supply chains. The results imply that Information and Inventory Management are the main supply chain related areas in need of improvements at the focal company, as well as in international manufacturing companies in general. Thereby supply chain performance could be improved if performance within these areas is enhanced. To solve these two identified areas of difficulty, four theoretical supply chain policies related to supply chain integration have been examined due to complexity, need of investments during an implementation, as well as each policy’s possibility to solve the identified areas of difficulty. The supply chain policy Vendor-Managed Inventory was considered the most appropriate policy for the focal company to implement. As a consequence, an evaluation of the focal company’s readiness to implement a Vendor-Managed Inventory policy was also conducted by using a supply chain readiness framework developed by Niranjan, Wagner and Nguyen (2012). Based on the literature review, including the theoretical evaluation of the appropriateness of implementing Vendor-Managed Inventory, together with the findings from the external expert interviews, the focal company is recommended to implement a Vendor-Managed Inventory strategy. However, the focal company is also recommended to see such an implementation as an opportunity to later investigate the possibility to also include large suppliers in the collaboration. This would increase the level of integration among supply chain members further and thereby secure the company has the possibility to receive the advantages associated with sharing information (including Points-of-Sales data) with all supply chain members.   From a theoretical perspective the conclusion is that Vendor-Managed Inventory, with its focus on supply chain integration through collaboration and information sharing among supply chain members, is considered appropriate to implement when companies want to improve performance in one or all of these areas. Furthermore, the usage of a consignment stock agreement might be an appropriate complement to Vendor-Managed Inventory due to the international context. However, the authors suggest that international manufacturing companies should strive towards including large suppliers in the supply chain collaboration to increase performance further. Thereby they should move towards capabilities promoted in the supply chain policy Collaborative Planning, Forecasting and Replenishment, which advocate a higher level of integration than Vendor-Managed Inventory. Another main finding pinpoints the importance of a well-formulated and communicated vision in the beginning of a transformation, to manage supply chain change successfully. As a consequence, the authors of this thesis expanded the supply chain framework developed by Chopra and Meindl (2010) to also include vision. In addition, legal has been added as an important supply chain driver since it affects supply chain possibilities and decisions. The added parts are considered critical for the framework to be applicable in an international and rapidly changing business environment. Furthermore, the authors suggest the extended framework should be used to support companies evaluate the current and a desired future supply chain in accordance with examined change management literature. / Supply Chain Management har under det senaste decenniet fått mycket uppmärksamhet. På grund av en ökande internationell handel har forskningen framförallt behandlat Integration och Centralisering inom distributionskedjor. Syftet med denna studie har varit att undersöka hur man kan förbättra prestandan av distributionskedjan hos internationella tillverkningsföretag. Genom ett kvalitativt angreppssätt bidrar denna studie med ett holistiskt synsätt av Supply Chain Management, vilket av författarna är ansett kritiskt för att kunna hantera komplexiteten relaterad till Supply Chain Management och förändringsarbete inom detta område. Studiens forskningsfråga har kunnat besvaras genom att undersöka tre delfrågor. Den första behandlar att identifiera huvudproblemområden i distributionskedjan hos fokusföretaget samt internationella tillverkningsföretag generellt. Den andra delfrågan behandlar vilka teoretiska supply chain policies som skulle kunna användas för att lösa de identifierade problemområdena, medan den tredje och sista delfrågan handlar om att identifiera förutsättningar för att kunna hantera förändringsarbete av, och inom, distributionskedjor på ett lyckat sätt. Samtliga delfrågor och huvudfrågan har kunnat besvaras genom genomförandet av en litteraturstudie, intervjuer och workshops med externa områdesexperter inom Supply Chain Management och Supply Chain Change, samt interna intervjuer med anställda på olika avdelningar och nivåer inom fokusföretaget, Toyota Material Handling Europe. Två av de intervjuade experterna utgjordes av chefer på logistikavdelningen på två stora internationella tillverkningsföretag. Företagen i fråga utgjordes av Volvo Construction Equipment respektive Ericsson. Resultaten visar att Informations- och Lagerhantering anses vara de huvudområden inom Supply Chain Management, vilka är i störst behov av förbättringar och förändringar på fokusföretaget samt i stora internationella tillverkningsföretag generellt. Därmed kan prestandan av distributionskedjan förbättras om företag fokuserar på dessa två områden. För att förbättra Informations- och Lagerhanteringen har fyra teoretiska supply chain policies utvärderats, vilka alla mer eller mindre fokuserar på att öka integrationen mellan medlemmar inom distributionskedjan. Genom att utvärdera dessa supply chain policies med avseende på komplexitet, implementationskostnader samt möjlighet att lösa de identifierade huvudproblemområdena, har författarna kunnat dra slutsatsen att policyn Vendor-Managed Inventory bör vara mest passande att implementera på fokusföretaget. I och med detta resultat utvärderades fokusföretagets lämplighet att implementera Vendor-Managed Inventory utifrån en teoretisk modell utvecklad av Niranjan, Wagner och Nguyen (2012). Resultatet av denna utvärdering stödde det tidigare antagandet att Vendor-Managed Inventory är lämpligt för fokusföretaget att implementera. Författarna rekommenderar dock att en VMI-implementation ska ses som ett första steg varefter förtaget även skall utvärdera möjligheten att inkludera sina större leverantörer och därmed öka integrationen av distributionskedjan ytterligare. Detta för att verkligen uppnå de fördelar informationsdelning kan medföra om information delas med samtliga medlemmar i kedjan. Författarna har med hjälp av dessa resultat kunnat dra den teoretiska och generella slutsatsen att Vendor-Managed Inventory, med dess fokus på att öka integrationen i distributionskedjan genom ökat samarbete och ökad informationsdelning mellan distributionskedjans medlemmar, anses lämplig att implementera då företag vill eller behöver förbättras inom dessa områden. Vidare kan avtalsmodellen Consignment Stock komplettera Vendor-Managed Inventory i en internationell kontext genom användandet av en legal ägare av lager, oavsett lagerposition. Författarna rekommenderar även att stora internationella tillverkningsföretag bör sträva mot att inkludera sina större leverantörer och därmed öka integrationen av, och samarbetet inom, distributionskedjan. Detta skulle medföra att prestandan av distributionskedjan förbättras ytterligare. Därmed bör de utvecklas mot supply chain policyn Collaborative Planning, Forecasting and Replenishment, vilken förespråkar en högre nivå av samarbete än Vendor-Managed Inventory. Vidare visar studien vikten av en välformulerad och kommunicerad Vision i början av större förändringsprojekt. Detta för att öka chanserna till lyckade och välmotiverade förändringar. I och med identifieringen av visionens vitala del i förändringsprojekt, vidareutvecklade författarna modellen; Supply Chain Decison-Making Framework, utvecklad av Chopra & Meindl (2010), till att även inkludera Vision. Dessutom adderades Legala aspekter, då de påverkar både beslutsfattande och möjligheter inom en internationell kontext. Både Vision och Legala aspekter anses av författarna vara kritiska delar för att modellen skall vara applicerbar i en internationell och föränderlig miljö. I linje med forskning inom förändringshantering som identifierats i litteraturen, anses Chopra & Meindl’s vidareutvecklade modell nu vara lämplig att användas som en hjälp för företag att utvärdera sin nuvarande och önskade framtida distributionsstruktur.

Purpose. Supply chain visibility is among the top concerns expressed by many supply chain leaders. While the traditional enablers of supply chain visibility are information sharing, IT implementation, and relationships between supply chain partners; the role of global supply chain standards as an integral part of each of these enablers is often underestimated. The purpose of this thesis is to investigate the adoption and applicability of global supply chain standards within the provisions of supply chain visibility among various supply chain designs. Methodology. With the aim of theoretical replication, three case studies within the retail industry were conducted. Axfood and IKEA cases were analyzed as examples of opposite types of supply chain design and as companies with different degrees of implementation regarding their global data identification standards. The Clas Ohlson case was analyzed to illustrate a company with open paths in regards to its adoption of future global supply chain standards. In-depth, semi-structured interviews were performed directly with company representatives as well as with GS1, which is one of the assignors of this project. Finally, an analytical model for the potential adoption of global standards was developed. Findings. The results of case analysis clearly illustrate that global data identification standards are one of the pillars of supply chain visibility. Different practices of global standard adoption in different supply chain designs are explained by a different need for supply chain visibility among various supply chains. Moreover, the higher the degree of adoption of global standards, the higher the possibility of gaining strategic benefits. Practical implication. The model developed in this research aims to help logistics and supply chain managers estimate the need for supply chain visibility within their supply chains, and to also assess the potential adoption of global data identification standards within their supply chain practices. Originality/value. This study contributes to theory in such areas of research as supply chain visibility, standardization in supply chain management, and supply chain design. The main contribution is made to the resource-based view (RBV) theory, which according to supply chain visibility can be seen as both a strategic resource and a tool for efficiency optimization. A new term in supply chain design which suggests many-to-many and exclusive supply chain classifications is proposed, as is a framework for assessing the need for supply chain visibility. An analytical model for the potential adoption of global standards is also developed. / Research project “The role of global standards for supply chain visibility” at the Industrial Engineering and Management department of KTH

The amount of food packaging waste is one of the issues associated with increasing global population and corresponding increase in consumption rate of packaged foods. Traditional plastic food packaging derived from fossil fuels imposes a significant environmental threat. There are sustainable bio-based alternatives developed to substitute traditional plastic packaging that are implemented in circular economy business models. These solutions often utilise collaboration to be implemented, however, there is a lack of research on the collaborative processes that enable circular economy in bio-based food packaging. In this thesis we examine what collaborative processes are being used in the bio-based packaging supply chain and how these processes help with facilitating the implementation of circular economy in the packaging production. Moreover, this thesis also investigates what are the barriers that the packaging producers face as they collaborate toward a circular economy. Therefore, we use qualitative interviews with representatives of bio-based food packaging companies and study the theories of supply chain collaboration and circular economy such as resource based view, transaction cost economics and various iterations of circular supply chain management models. We find that bio-based food packaging producers collaborate externally with customers, suppliers and internally among organisational teams to enable the circular economy of bio-based alternatives to conventional plastics. We also find that collaboration for circular economy in bio-based food packaging solutions is challenged by cultural differences, varying regulations among countries, opportunistic behaviour across the supply chain, insufficient organisation of communication between collaborators as well and misalignment of their interests. We contribute empirical evidence of collaborative processes across bio-based food packaging supply chains providing a ground for further research streams across the aspects of collaboration for circular economy.

We live in an era where markets are more dynamic and the product life cycle is shorter, an era where concepts such as smart manufacturing and mass customization form part of daily life in industries and where consumption rates of products and services are rising. All these result in more dynamic, global, complex and fragile supply chains. Disruptions are negative impacts on business continuity in companies and when a supply chain is disrupted there is only one way to tackle the challenges originated and is the ability to be resilient. Based on a systematic literature review, this thesis lay out a framework to position Vendor Managed Inventory digital solutions in order to provide full visibility in the supply chains, and enhance agility and flexibility skill sets in the organizations to be resilient after massive disruptions such as the COVID-19. The conclusions of this work provide a positive outlook of the capabilities of VMI solutions to create more resilient supply chains. / Vi lever i en era där marknader är mer dynamiska och produkters livscykel kortare. En era där koncept som smart tillverkning och mass-anpassning är en del av dagliga livet i industrier och där konsumtionsnivåer av produkter och tjänster ökar. Allt detta resulterar i mer dynamiska, globala, komplexa och känsliga försörjningskedjor. Störningar påverkar kontinuiteten i verksamheten negativt hos företag och när en försörjningskedja påverkas av störningar finns det bara ett sätt att hantera utmaningarna som uppstår och det är genom förmågan att vara motståndskraftig. Baserad på systematisk litteratursökning, lägger denna avhandling fram ramverk för att positionera Vendor Managed Inventory digitala lösningar för att förse full synlighet i distributionskedjan och förbättra rörlighetens och flexibilitetens förmågor i organisationerna för att bli mera uthållig efter massiva störningar som COVID-19. Slutsatserna av detta arbete ger en positiv syn på möjligheterna för VMI-lösningar för att skapa mer motståndskraftiga försörjningskedjor.

In the increasingly frequent distribution of the Fast-Moving Consumer Goods (FMCG) industry, there is an evident need of improving supply chain operations to ensure sustainability. As part of the supply chain, the distribution of goods often accounts for a major part of costs and resources. Therefore, focus needs to be directed toward ensuring a continuously functional distribution network. Performance measures of high asset utilization and high customer service level are often contradictory to some extent, making the improvement work even more complex. One way of increasing the performance of distribution operations is to take part in an interorganizational collaboration. The purpose of this master thesis is to investigate how the distribution operations of a FMCG company connected to a collaborative distribution network could be improved. Through a single case study, the researchers identify shortcomings in the distribution operations of a cross-docking network with a focus on a specific customer segment flow. By using concepts of demand management, supply chain collaboration, and customer satisfaction, the findings are analysed to highlight shortcomings in the distribution. Researchers discuss how distribution performance consequences could be related to certain managerial actions by presenting three different scenarios. The scenarios show a distinct effect on the number of shipments conducted towards cross-dock. As the number of shipments are reduced, economic benefits could be realized. However, these benefits must be carefully compared with the potential reduction in the level of customer service. The conclusion of this study suggests that managerial action is necessary to increase the economic sustainability of the distribution. / Med den allt mer ökande distributionsfrekvensen inom dagligvaruhandeln finns det ett tydligt behov av att av att förbättra värdekedjeoperationerna för att säkerhetsställa hållbarhet. Distribution av det fysiska varuflödet är en viktig del av värdekedjan och står för en stor del av de totala kostnaderna och resursanvändningen. Det är därför väsentligt att fokusera på att säkerhetsställa ett funktionellt distributionsnätverk som presterar kontinuerligt. Hög nyttjandegrad samt hög kundnöjdhet är två prestationsgrundade objekt som är svåra att uppnå parallellt vilket försvårar ett förbättringsarbete. En metod för förbättring är att flera dagligvaruhandelsbolag går in i ett distributionssamarbete. Syftet med denna masteruppsats är att undersöka hur distributionsverksamheten i ett dagligvaruhandelsbolag som är kopplat till ett kollaborationsdistributionsnätverk kan förbättras. Genom en fallstudie identifierades flera tillkortakommanden i distributionsverksamheten i en del av varuflödet kopplat till en kundgrupp. Resultaten analyserades med hjälp av koncept från kundnöjdhet, kollaborationsvärdekedjor samt hantering av efterfrågan för att belysa tillkortakommanden inom distributionsverksamheten. Genom tre olika scenarion diskuteras olika konsekvenser på distributionsverksamheten som kan kopplas till olika åtgärder. Scenarierna visar att antalet genomförda leveranser till mellanlager har en stor inverkan på hur väl distributionsverksamheten presterar ekonomiskt. Studien föreslår sammanfattningsvis att olika beslutsåtgärder är nödvändiga för att öka den ekonomiska hållbarheten i distributionen.

This study explored the barriers and enablers of collaboration within circular supply chains in the textile industry, focusing on the Malmö and Copenhagen regions. Through a qualitative case study approach, the research analyzed stakeholder engagement, technological integration, sustainable practices, policy support, and economic considerations. Data was collected via semi-structured interviews with key stakeholders, providing insights into the complexities of transitioning to circular economy practices. The findings emphasized the critical role of proactive stakeholder involvement, technological advancements, and supportive policies in fostering collaboration and sustainability. The study contributed to both theoretical understanding and practical applications, offering a robust framework for promoting circular economy initiatives in the textile sector.