人才選拔乃是透過各種不同測驗媒介，吸引有興趣者前來應試，藉以選拔出合於業務需要之人才，以達適才適所目的之一系列活動。因此，如何善用不同遴選方法以選用不同種類人才；如何將人員的特性(如能力、經驗等)與工作職位的要求，做最適切的搭配，亦即「選賢任能」，考試方式之選用為主要關鍵。鑑於我國現行公務人員考選方式計有筆試、口試、測驗、實地考試、審查著作發明等多種，其中筆試及口試二種更是最常用的方法，前者係在測量應考人之學識能力，其實施過程只須命擬試題，試畢評閱試卷計分，雖簡便，惟無法測出一個人的人格、修養、品性、應對能力及處世態度。而「口試」適能彌補筆試無法測量的缺點，故對部分職務除施以筆試外，另須輔以口試，方能測出應考人的真正能力，選出所欲人才。目前我國公務人員考試實施口試者，係參照民國七十六年訂頒之「公務人員考試口試規則」相關規定辦理口試有關事宜，實施以來，作業尚稱嚴謹，惟社會大眾對於口試之評定因素、分數所佔比重及其實施過程等方面，仍多所批評，為確保口試之客觀及公平，以發揮其功能，遂依以口試之原理，探討我國公務人員考試加採口試者，其口試實施規定予以通盤檢討，同時參酌外國採用口試選才制度之特點及長處，以收「他山之石，可以攻錯」之旨，期使我國口試制度益臻完善。

本研究目的為檢驗在低結構化口試情境中，應試者的人格特質，如五大人格、自我監控、自我效能與口試結果之關係。 本研究採取問卷調查法進行，分成研究一與研究二，研究場域為北部某縣市高中職教師甄選，研究一的研究對象為該場教師甄選的口試委員，共27名，所採用的研究工具為「中等學校教師甄選口試現況調查問卷」；研究二的研究對象為參加教師甄選第二階段口試的應試者，共216名，有效問卷214份，研究工具為「性格自評量表」、「自我監控量表」、「一般自我效能量表」。 研究結果指出在本研究場域教師甄選口試屬低結構化狀態，應試者自評的五大人格、自我監控、自我效能分數與口試結果未達顯著相關。 研究建議在辦理教師甄選實務工作上，朝提高口試結構化方向努力；在未來研究上，應注意社會期許效應的控制、擴大樣本的特性及人格測量方法的檢證。 關鍵詞：口試結構化、教師甄選、人格特質、口試結果 / The purpose of this research is to examine the relationship between the interviewee’s interview outcome and his/her personalities presented in such measures as Big Five, Self-Monitoring, and Self-Efficacy. The interview in which the interviewees are involved is a low-structured situation. The data of the research are collected from a senior/vocational high school teacher test in one of Taiwan northern counties. The research is divided into two sub-researches—Sub-research 1 and Sub-research 2, and different questionnaires are used to collect research data in the sub-researches. The subjects of Sub-research 1 are 27 committee interviewers, who are asked to do the “Questionnaire for investigating the applicants’ interview performance in the senior school teacher test.” The subjects of Sub-research 2 are 216 applicants, who are approved to interviews. The measures used in this sub-research include “The Scale of Big Five,” “Revised Self-Monitoring Scale,” and “General Perceived Self-Efficacy Scale.” Of all the applicants, 214 samples are collected. The findings show that in the low-structured interview situation there is no significant relation between the interviewee’s interview outcome and his/her scores gained from the chosen measures. For the future programs in selecting new teachers, a high-structured interview is suggested. For the future research on this topic, the effects of the social expectation, the characteristics of the subjects, and the personality measures should be paid attention to. Key word：structured interview、teacher selection、personality、interview outcome

考選的目的在獲取優秀的人才，蔚為國用。新時代公務人力資源發展的新策略在於重建人力管理法制、加強訓練發展、內化行政倫理與行政中立以及對考選體制將能有所突破創新，以優質考選方式替國家社會選拔更多人才。其中有關彈性人力考選方法一定要能符合「效度」（validity）與「信度」（reliability）的要求。 有鑑於現行司法官口試制度的執行技術仍須改進，期透過本研究能夠瞭解我國現行司法官口試制度之全貌及其主要的問題，並透過相關人事與考選制度理論，與深度訪談的資料分析結果，希望能夠拋磚引玉，於制度面與實務面提出口試制度改進之可行性建議。

本研究主要目的在探究專家與新手教師在班級經營知識結構上的差異情形；以及瞭解教師背景變項對教師的班級經營知識結構與班級經營效能的影響；並試圖建構評量教師知識結構的有效工具。 　　本研究以台中縣國民中學為抽樣範圍，採立意抽樣共得專家教師樣本35名及新手教師樣本39名。研究工具共計二項，一項為研究者自編的「班級經營口試題目歸類表」，由受試者進行班級經營口試題目分類，將分類結果以Schvaneveldt及其同事（1990）所研發的路徑搜尋法（Pathfinder）進行班級經營知識結構分析，可得到班級經營知識結構三項量化指數：PRX指數、PFC指數、GTD指數；另一項研究工具則為陳木金(2004)所編製的「教室管理效能量表」，由受試者進行班級經營效能評量，可得到班級經營效能的得分。以上所得資料再以描述統計、獨立樣本t檢定、單因子變異數分析、積差相關、淨相關等統計方法進行資料分析。根據資料分析，本研究結果如下： 一、在教師背景變項中，不同導師年資的教師在班級經營知識結構與班級經營　　效能上達顯著性的差異。 二、專家與新手教師在班級經營知識結構的三項量化指數（PRX、PFC、GTD）　　上達顯著性的差異。 三、專家與新手教師在班級經營效能上達顯著性的差異。 四、路徑搜尋法對專家與新手教師具有區別效力。 五、專家比新手教師的知識結構圖（PFNET）更趨近參照結構。 六、班級經營知識結構的三項量化指數（PRX、PFC、GTD）與班級經營效能皆　　達顯著性的相關，其中以PRX指數關係最密切。 　　最後，本研究根據研究結果提出各項建議，以供教學實務上及未來研究參考。 關鍵詞：專家教師、新手教師、班級經營、知識結構、口試題目、路徑搜尋法

「班級經營」為教師專業知能中的主要項目之一，既有研究指出了許多班級經營的指標或向度，大多以少數人理論、教學經驗或教室觀察為研究依據，而未有一致性的量化指標，本研究以實務界的角度出發，分析胡悅倫（2007）在教師甄詴口詴現場所蒐集的853道「班級經營」相關詴題，以重新建構班級經營的專業能力指標，藉此編製一份國中英語教師班級經營效能量表，作為教師專業評量之輔助工具。 研究顯示，班級經營包括五大主要項目：（1）班級實務、（2）和諧的人際互動、（3）課堂管理、（4）多元化班級經營、（5）英語教學品質。根據分析結果，本研究提出以下七點結論： 一、本研究自編量表教師效能之效標關聯效度達0.797，英語教學成果之效標關聯效度達0.605，雙尾檢定達.01的顯著水準，表示本研究自編量表可測得所欲測之特質。 二、本研究自編量表各分量表與總量表的相關介於0.86~0.95之間，顯示本研究自編量表具有良好的內在一致性。 三、研究各分量表之Cronbach’s α係數介於0.686~0.929之間，且在內部一致性團體對照法之t考驗中，各題高低分組之差異皆達顯著水準，顯示本研究具有可接受的合理信度。 四、驗證性因素分析顯示，本量表之模式為合理適配，五個分量表「班級實務、和諧的人際互動、課堂管理、多元化班級經營、英語教學品質」彼此顯著相關，且背後可萃取一個更高階的潛在因素—班級經營效能。 五、判別分析Hit Ratio值為0.86，代表本研究自編班級經營效能量表能有效區別出高效能與低效能之英語教師。 六、不同性別、年齡、學歷背景、特教背景、英語教學研習時數、服務年資、導師年資、導師態度之英語教師，其班級經營效能有顯著差異，包括以下數點： （一）女性之英語教學品質顯著優於男性； （二）年紀較長、服務年資、導師年資較資深者之班級經營效能各量表皆顯 著優於年紀輕、服務與導師年資較資淺者； （三）一般大學畢業之教師，其班級實務優於師範大學畢業者； （四） 有基礎特教背景之教師，其班級人際互動顯著優於無特教背景者； （五）參加較多次英語研習之教師，其班級經營各量表皆顯著優於參加較少 次者； （六）越喜歡瑝導師之英語教師，其班級經營各量表表現越優異，且導師態度 可預測11.5%的班級經營效能。 七、不同學校地區、班級人數、每週授課節數之班級，其英語教師之班級經營效能有顯著差異，包括以下數點： （一）台北縣之英語教師，其班級經營各量表皆顯著優於台北市英語教師； （二）人數在21~35人之班級，其教師之人際互動、課堂管理皆顯著優於人數 35人以上之班級； （三）每週授課節數在3~4節最佳，其教師之人際互動、課堂管理、多元化班 級經營皆顯著高於7節以上之班級；而每週授課5~6節之班級，其教師 之人際互動、課堂管理亦顯著優於7節以上之班級，但多元化班級經營 則顯著低於3~4節者。 根據上述結論，本研究提供五點建議：（1）班級教師應正視班級內學生的多樣性、（2）班級經營的各影響面向皆應受到重視、（3）本量表可作為英語教師增進班級經營效能之參考、（4）教師應不斷自我精進、（5）學校班級應控制班級人數與每週上課節數。 / "Classroom management" is a main dimension of teacher’s professional knowledge. Most dimensions that former researches demonstrated are based on educational theories, teaching experience and classroom observation from few researchers. Therefore, this study goes from a practical perspective. By analyzing 853 classroom management related items, which were collected from junior high school teacher selection interviews, a measurement of classroom management of English teachers in junior high school can be made as an effective tool for evaluating teacher’s professional knowledge. Classroom management can be organized into five dimensions, including classroom practice, harmonious relationship among students, parents and teachers, classroom discipline, diversified classroom management, English teaching quality. According to the study, there are seven findings as follows: (1) The criterion-related validity of this research for teacher efficacy is up to 0.797, and for English learning achievement up to 0.605. It reaches .01 level of significance under 2-tailed test, which shows the self-establishment classroom management efficacy measurement can examine the attributes that we want to find out. (2) The correlative coefficient of the sub-scales and the scale from 0.86 to 0.95 shows very good coefficient value and good internal consistency of the self-establishment classroom management efficacy measurement. (3) The subscale of internal consistency Cronbach's Alpha coefficient of the self-establishment classroom management efficacy measurement ranges from 0.686 to 0.929. According to the t-test of internal consistency group comparison, the high score group and low score group reaches a significant difference. The two result shows reasonable reliability of the measurement. (4) The model confirmatory factory analysis shows that the model of this study is reasonably fit, with five dimensions including classroom practice, harmonious relationship among students, parents and teachers, classroom discipline, diversified classroom management and English teaching quality. We can even extract one latent variable from the five dimensions—classroom management efficacy. (5) The hit ratio value of discriminant analysis is 0.86, which shows that using this self-establishment classroom management efficacy measurement, we can distinguish high efficacy English teachers from low efficacy English teachers. (6) The junior high school English teachers’ background demography including gender, age, educational background, special education background, English teaching improvement courses, teaching age, class teacher age, and class teacher attitude reach a significant difference, which shows as the following: (a) Females’ teaching quality is better than males’ (b) Those with older age, longer teaching age, longer class age are better in all subscales than others. (c) Those graduated from normal university are better in class practice than others. (d) Those with basic special education are better in harmonious relationship among students, parents and teachers than others. (e) Those who attend more English teaching improvement courses are better in all subscales than others. (f) Those who are more willing to be class teachers are better in all subscales than others. The class teacher attitude can expect classroom management efficacy by 11.5%. (7) The junior high school background demography including school location, class scale, course number within one week reach a significant difference, which shows as the following: (a) English teachers in Taipei County are better in all subscales than English teachers in Taipei City. (b) English teachers with classes of 21~35 students are better in harmonious relationship and classroom discipline, than English teachers with classes of more than 21~35 students. (c) English teachers with 3~4 courses for one class within one week are better in harmonious relationship, classroom discipline, diversified classroom management than others. Building on the above results, this study made the following four suggestions: (1) class teachers should pay more attention to the diversity within students; (2) all dimensions of classroom management should be taken seriously; (3) this measurement is an effective reference and tool for English teachers; (4) teachers should always keep learning and improving; (5) student number within one class and course number within one week should be moderately limited to a proper one.

本研究目的旨在探討國中教師甄選口試，背景變項（口試委員特徵、應試者特徵、應試者學經歷）及口試委員心理因素（應試者儀容舉止、應試者受喜愛程、應試者教師專業、口試委員類我效應），如何影響國中教師甄選口試評價結果以及這些因素與口試評價結果間的因果關係模式。 本研究採用問卷調查法進行，研究工具為「口試評量表」。資料蒐集的對象以93年度台北縣、台北市及桃園縣擔任國中教師甄選之口試委員為對象。參與本研究之口試委員共78位，每位口試委員口試應試者的人數3至23人不等，共回收口試評量表883份，有效量表844份。每位口試委員填答之量表以10份作為本研究原始資料選取之基準，共選入有效量表570份進行資料分析。 根據資料分析的結果，本研究獲致結論如下：（1）口試委員口試經驗、教育程度、職務，應試者教育背景、任教領域等背景變項對口試評價結果有顯著影響。（2）本研究建構之「國中教師甄選口試決策模式」，獲得實證資料驗證。模式中各心理因素對口試評價結果之總效果以口試委員類我效應最強，其餘依次是應試者受喜愛程度、應試者教師專業、應試者儀容舉止。 / The purpose of my study aimed at investigating how the background variables (interviewer characteristics, applicant characteristics, the educational background and past experience of the applicants), the interviewer’s psychological factors (the appearance and behavior of the applicants, the likability of applicants, teacher specialty of the applicants, and the perceived similarity of the interviewer), influence the interview assessment of the teacher selection in junior high school. And how the relations of cause-effect modeling between those mentioned-above factors and the result of interview assessment are formed. The survey is used and the instrument is the Interview Assessment Form. The objects of data-gathering are those who are the interviewers of junior high school teacher selection in Taipei County, Taipei City, or in Taoyuan County, in 2004. A total of 78 interviewers participate in my research, and each interviewer has 3 to 23 interviewees. Thus, a total of 883 Interview Assessment Forms are collected, 844 of which are effective forms. The average ten Assessment Forms answered by each interviewer are chosen as the standard of the choice of original data, and a total of 570 effective Assessment Forms are selected for data analysis. According to the result of data analysis, the conclusions of my research are as follows: (1) Such background variables as the interviewer’s interview experience, level of education, job position, the educational background of the applicants, and teaching fields have significant influences upon the result of interview assessment. (2) The decision model of the interview of junior high school teacher selection well developed in study is verified by well-examined data. From the analysis of Structural Equation Modeling, the strongest influence of the psychological factors upon the total effect of interview assessment is the interviewer’s perceived similarity, followed by the likability of applicants, teacher specialty of the applicants, and the appearance and behavior of the applicants.

本研究旨在探討不同甄選情境中（視聽組、聽覺組、文字組），「人格印象」、「能力評估」、「喜好程度」及「應對表現」對「口試成績」的影響。 本研究以實驗法進行，採3「甄選情境」× 5「考生」二因子混合設計。其中「甄選情境」分為「視聽組」、「聽覺組」及「文字組」三組，「考生」則分為「甲生」、「乙生」、「丙生」、「丁生」及「戊生」五位。每組均由17位口試委員對5位考生進行評分。由於三組之口試委員不同，各組之評分不會彼此影響，因此「甄選情境」為獨立樣本，即受試者間設計；五位考生均會接受17位口試委員之評分，因此「考生」乃相依樣本，即受試者內設計。 本研究以碩博士班研究生為研究對象，請他們在觀看（聆聽或閱讀）口試錄影帶（謄本）後，以大學推甄口試委員的立場對影片中人物所形成之「人格印象」、「能力評估」、「喜好程度」及「應對表現」予以評分，並評定其「口試成績」。本研究採隨機分配，將研究對象分為「視聽組」、「聽覺組」及「文字組」三組。每組17位口試委員，共計51位。在觀看（聆聽或閱讀）口試錄影帶（謄本）前，受試者有5分鐘時間閱覽考生之書面資料，然後在觀看（聆聽或閱讀）考生之口試錄影帶（謄本）後，填寫「人格印象量表」及「口試評量表」。 本研究以3「甄選情境」× 5「考生」混合設計二因子變異數分析檢定不同的甄選情境在「人格印象」（他人親和取向、個人愉悅取向）、「能力評估」（專業能力、問題處理能力、人際關係處理能力、行政能力、外語能力）、「喜好程度」、「應對表現」及「口試成績」上之差異情形，結果發現處在不同甄選情境中的口試委員在這些變項上（外語能力除外）均可獲得頗為一致的判斷。研究者認為造成此結果的可能原因為：（1）參與推甄口試的考生無論是在課業或是人格特質、能力上均有相當程度的相似性；（2）大學推甄所使用的書面審查資料較職場口試中所使用的豐富，足以提供考生之人格、能力相關訊息；（3）實驗過程中口試委員閱讀書面審查資料的時間和口試時間的間隔太短，考生書面資料造成的初始效應過於強烈。 在不同甄選情境（視聽組、聽覺組、文字組）中，「人格印象」、「能力評估」、「喜好程度」、「應對表現」對「口試成績」之影響方面，研究結果發現：（1）「口試成績」與「應對表現」有高度相關；（2）「個人愉悅取向」與「視聽組」及「文字組」口試成績之間僅具低度相關，但卻與「聽覺組」口試成績具高度相關；（3）「專業能力」與「視聽組」及「文字組」口試成績之間僅具低度相關，但卻與「聽覺組」口試成績之間具高度相關；（4）「問題解決能力」與「視聽組」及「聽覺組」口試成績之間僅具低度相關，但卻與「文字組」口試成績之間具高度相關；（6）「喜好程度」與「視聽組」及「文字組」口試成績僅具低度相關，但與「聽覺組」口試成績則具高度相關；（7）「口試成績」與「他人親和取向」、「人際關係能力」、「行政能力」、「外語能力」僅有低度相關。 研究者認為本研究之所以發現「人格印象」與「視聽組」和「文字組」口試成績之間並沒有很高的相關，其可能的原因如下：（1）有些人格特質是無法在短時間內被覺察到的；（2）有些人格特質是比較容易用聽的方式覺察到的；（3）人格特質的判斷通常是以潛意識的方式在進行的；（4）人格特質是可以經由大學四年的教育慢慢成形的；（5）人格特質對口試的影響主要是在對應試者未來工作表現的預測上，而大學校系並不需預測考生未來工作表現。 綜合本研究發現，在大學推甄口試方面，考生的肢體語言、外表、聲音等對口試委員的影響並不是很重要。此外，人格特質在大學推甄口試上的影響亦非常輕微，因此研究認為大學學系應重新衡量是否應繼續保有口試？抑或改以其他方式進行學生的甄選，以達到既有效又節省的取才方式。 / The purpose of the study is to identify which of the following variables: personality impression, capability judgment, likeability, and interview performance, is actually affecting the outcome of the university enrollment interview with different settings. Subjects were 51 post-graduate students, randomly assigned to three groups – “Audio-visual Group”, “Audio Group”, and “Script Group”. Those in video group watched the video of the university enrollment interview, while those in audio group listened to the audio of the same interview, and those in script group read the transcript of the said interview. Vitae of the applicants were given to the subjects for reference prior to the stimulus. Each subject reviewed 5 applicants’ video (audio/transcript), and filled in the Personality Impression Form and Interview Assessment Form. 2-way ANOVA is used to examine the effect of different settings (audio-visual, audio, or transcript) on personality impression, capability judgment, likeability, and interview content, and it is found that all variable can be judged in coincidence among subjects within different settings. Pearson correlation is used to examine the effect of personality impression, capability judgment, likeability, and interview performance on the decision-making of interview in different settings, and it is found that interview result is (1) highly correlated to interview performance in all settings; (2) highly correlated to personality impression, specialty, and likeability in “audio group”, however, it is loosely correlated in other groups; (3) highly correlated to problem solving skills in “audio group”, however, it is loosely correlated in other groups; (4) loosely correlated to inter-personal skills, administrative skills and foreign language in all settings.