本研究主要係延伸過去記者與消息來源互動關係模式，將老人研究中的「施惠語言」概念納入，探究記者在與年長消息來源互動時是否使用「施惠語言」，其主要形式為何？運用目的為何？與此種語言形式有關的「個人變項」及「情境變項」又是為何？ 本研究以四個新聞訪問個案進行分析，個案之選擇兼顧記者性別與年齡差異，並以語域分析法分析「施惠語言」形式，其後輔以深度訪談法探究記者對消息來源的外表生理特質刻板印象、對彼此互動關係及互動目標等情境認知，以進一步分析記者的個人變項及情境感知變項與「施惠語言」之關聯性。 資料分析結果顯示，「施惠語言」是新聞訪問中常見的語言形式，包括「娃娃腔式談話」、「屈就或過份私密談話」、「命令或直接談話」及「膚淺或無關痛癢談話」等四類「施惠語言」主要形式均可在新聞訪問中出現，其中又以「屈就或過份私密談話」最被普遍運用。此外，記者的個人變項與新聞訪問的情境感知變項均會影響記者的「施惠語言」運用形式，亦即記者依據情境變化不斷調整語言形式以適應消息來源，使得一段新聞訪問中可能同時出現多種「施惠語言」形式。

Approximately 15% of all new marriages in the United States in 2010 were between spouses that shared different racial or ethnic backgrounds from one another. Socha and Diggs (1999) began to examine race as both an outcome of family communication as well as a factor that influences children's communication development in families because of the social pressure multiethnic families endure to fit a nuclear family model. This study utilized dyadic interviews of eleven multiethnic parent couples (N = 22 individuals; 11 dyads) in order to gain a deeper understanding of Hispanic-Caucasian multiethnic family systems. Communication in families plays a foundational role in many aspects of society and socialization of the young. However, slim research has addressed how communication in families affects the understandings of ethnicity and the formation of social identities as a social construction (see Hecht, Collier, & Ribeau, 1993; Socha & Diggs, 1999; Socha, Sanchez-Hucles, Bromley, & Kelly, 1995). Researchers in the social sciences, especially in communication, must recognize that the sanctuary of the home may be generating the keys to understanding problems concerning social identity formation and diversity. Thus, there is a need for communication research at the crossroads of ethnicity, family, and identity. This dissertation highlights family factors that may influence Hispanic-Caucasian multiethnic children’s social identities as well as family communication within Hispanic-Caucasian multiethnic family systems. This study explicates multiethnic families through the lens of communication accommodation theory (CAT; Giles, 1973), social identity theory (SIT; Tajfel & Turner, 1979), and self-categorization theory (SCT; Turner, 1985; Turner, 1987), explicitly overviewing the intersection of interpersonal and intergroup communication (Giles, 2012). This study provides insights to both theoretical expansion and practical application within Hispanic-Caucasian multiethnic family systems. Ultimately, this study addresses questions such as: a) How do Hispanic-Caucasian multiethnic family systems communicate surrounding topics of race and ethnicity, b) How do Hispanic-Caucasian multiethnic families discuss components of social identity (e.g., ethnic identification for multiethnic children), and c) What challenges are unique to Hispanic-Caucasian multiethnic family systems?

This thesis deals with what happens linguistically and interactionally in naturally occurring bilingual talk-in-interaction between Danes and Swedes. In the data – collected within the elderly care in a Danish municipality – three Swedish caregivers interact with Danish pensioners and colleagues. Previous research on inter-Scandinavian interaction has mostly been concerned with talk-in-interaction in arranged situations and/or situations where the participants do not interact regularly with other Scandinavians. The talk-in-interaction in the present data, however, has a clear activity context, and the participants are used to talking to people speaking the neighbour language. The aim of this study was to examine how comprehension, understanding and social affiliation were achieved and demonstrated across differences in language, age, nationality and institutional roles. The theoretical and methodological framework includes accommodation theory and conversation analysis. The linguistic aspects of the Swedish speakers’ accommodation to Danish were studied both in a detailed analysis of accommodation on five linguistic levels, and quantitatively in a study of five linguistic variables. One result was that the Swedish caregivers had individual ways of accommodating their language to Danish. The linguistic analyses also indicated that one reason for this accommodation was to make communication flow more efficiently. A CA-study of other-initiated repair showed that four factors in the interactional situation influenced understanding: context, physical distance and orientation, clearness of speech, and neighbour language and accommodation. It could, however, not be shown that the speakers’ use of different linguistic varieties caused a significant number of problems in understanding, or that the participants frequently oriented to such linguistic differences as part of the problem. Compliment sequences and their role in creating social affiliation were studied in another CA-study. They often played the role of introducing a new topic and leading the talk away from the practical chores at hand, thereby reducing the institutional aspect of the situation. The interactional ways of creating comprehension, understanding and social affiliation are likely to be at least as important as linguistic convergence in achieving these goals.

The Canadian population is aging, as is the Canadian workforce. Today, four generations find themselves cohabiting in the workforce together. This may have an impact on workplace collaboration and communication, as both of these processes are influenced by group perceptions. Academic research has focused upon workplace interactions mainly from a younger worker’s perspective; hence, the older worker’s voice has been overlooked. The objective of this study is thereby from an older worker’s perspective, to understand how generations perceive each other in the workplace, and further, understand how these perceptions influence intergenerational communication and collaboration. To do so, we have relied upon Communication Accommodation Theory and Social Identity Theory, and have conducted a survey to measure the influence of ageist stereotypes on communication and its accommodation, in addition to such influences on knowledge transfer. Theoretical and practical implications are discussed.

Discursive markers are a set of linguistic items that work in the cognitive, expressive, social, and textual domains, with two aspects of communicative knowledge closely related to one another: the expressive and the social, which are the speaker's ability to use language to show his personal and social identities, to convey attitudes and perform actions, and to negotiate relationships between self and other (SCHIFFRIN, 2001). Interactional discourse markers arising from speech in interaction and one of its functions is to attract for itself the or to draw closer to the attention of the interlocutor, maintaining the speaker/listener interaction in the discourse process. In this perspective and in the light of the Accommodation Theory (GILES; COUPLAND; COUPLAND, 1991) and Audience Design (BELL, 1984), the aim is to analyze how the speakers adjust their linguistic behavior during the interaction and makes use of discursive strategies to control differences, to approach or to move away from their listeners, and shift the speech style to get approval from the participants in the interaction. This research analyzes the interactional discourse markers of verbal nature entendeu?, sabe? e viu? [you understand?, you know?, you see?], from the observation of the speech in the interaction of young students in the State College Atheneu Sergipense speech community, taking into account that in a school community the social universe is culturally shared among its members that, to greater or lesser extent of participation, share communicative needs, as well as lexical and semantic structures. The samples used in this study are part of the Falares Sergipanos database (FREITAG, 2013). From this proposal, we investigate: (i) the uses, the functions and the distribution of frequencies of interactional discourse markers entendeu?, sabe? e viu? [you understand?, you know?, you see?] (ii) the relation of these interactional discourse markers in the process of linguistic accommodation and, (iii) the uses of these discursive markers as traces of social identity. The corpus investigations in this study point out that the specificities of linguistic variations arise from the social relation between the speakers, the nature of the speech community and the sharing of the discursive and social context, where the speaker recognizes himself as a member of a group and adjusts his linguistic behavior, according to their goals and objectives, to express their attitudes and beliefs. / Marcadores discursivos são um conjunto de itens linguísticos que funcionam nos domínios cognitivo, expressivo, social e textual, havendo dois aspectos do conhecimento comunicativo intimamente relacionados entre si: o expressivo e o social, que são a capacidade do falante de usar a linguagem para mostrar suas identidades pessoais e sociais, transmitir atitudes, executar ações e negociar relações entre o eu e o outro (SCHIFFRIN, 2001). Marcadores discursivos interacionais emergem na fala em interação e uma de suas funções é atrair para si a, ou aproximar-se da, atenção do interlocutor, mantendo a interação falante/ouvinte no processo do discurso. Nessa perspectiva e à luz da Teoria da Acomodação (GILES; COUPLAND; COUPLAND, 1991) e Audience Design (BELL, 1984), busca-se analisar como o falante ajusta seu comportamento linguístico durante a interação e faz uso de estratégias discursivas para controlar diferenças, se aproximar ou se afastar do seu ouvinte e alternar seu estilo de fala para obter a aprovação dos participantes da interação. Esta pesquisa analisa os marcadores discursivos interacionais de natureza verbal entendeu?, sabe? e viu?, a partir da observação da fala em interação de adolescentes escolares na comunidade de fala do Colégio Estadual Atheneu Sergipense, tendo-se em conta que em uma comunidade escolar o universo social é culturalmente compartilhado entre seus membros que, em maior ou menor grau de participação, compartilham necessidades comunicativas, além de estruturas lexicais e semânticas. As amostras utilizadas nesta pesquisa integram o banco de dados Falares Sergipanos (FREITAG, 2013). A partir dessa proposta, investiga-se: (i) os usos, as funções e a distribuição de frequências dos marcadores discursivos de base interacional entendeu?, sabe? e viu?; (ii) a relação desses marcadores discursivos interacionais no processo de acomodação linguística e, (iii) os usos desses marcadores discursivos como traços de identidade social. Investigações do corpus apontam que as especificidades das variações linguísticas decorrem da relação social entre os falantes, da natureza da comunidade de fala e do compartilhamento do contexto discursivo e social, onde o falante se reconhece como membro de um grupo e ajusta seu comportamento linguístico, de acordo com suas metas e objetivos, para expressar suas atitudes e crenças.

The Canadian population is aging, as is the Canadian workforce. Today, four generations find themselves cohabiting in the workforce together. This may have an impact on workplace collaboration and communication, as both of these processes are influenced by group perceptions. Academic research has focused upon workplace interactions mainly from a younger worker’s perspective; hence, the older worker’s voice has been overlooked. The objective of this study is thereby from an older worker’s perspective, to understand how generations perceive each other in the workplace, and further, understand how these perceptions influence intergenerational communication and collaboration. To do so, we have relied upon Communication Accommodation Theory and Social Identity Theory, and have conducted a survey to measure the influence of ageist stereotypes on communication and its accommodation, in addition to such influences on knowledge transfer. Theoretical and practical implications are discussed.

In many multilingual communities around the world, speakers need to choose, often at an unconscious level, which language to use in their interactions with other members of the community. One of the choices that bilingual speakers often make is to code switch; that is, speakers switch back and forth between languages (or varieties of the same language), even within the same utterance. This article reviews the major theoretical approaches that have been proposed to answer the question of why bilingual speakers choose to code switch.

It is well known that international project teams and collaboration partners are operating in complex cultural settings influenced by factors such as postcolonial power dynamics, communication differences and dissynergies in motivation. Such discrepancies may have impeding effects on end-results, according to some scholars of intercultural communication. This paper aims to explore similarities and differences in communication and collaboration perspectives through the lens of Communication Accommodation Theory (CAT) and Face Negotiation Theory (FNT). It does so by analysing qualitative data collected through in depth interviews with project team members from the NGO sector and the government in Cambodia. The project serving as an example case for this study is “An Inclusive Labour Market in Cambodia - Support to People with Disabilities 2021-2023”. The project is a collaboration between a Swedish government agency, five Cambodian NGOs, and a Finnish NGO as well as a number of international organisations operating in Cambodia. The Cambodian government, in particular National Employment Agency, (NEA), are also involved to anchor project results on a systematic level and create sustainability after the end of the project implementation period. The study agrees with postcolonial perspectives of international development and puts the Cambodian project partners’ perspective at the core of the analysis. In doing so, the aim is to outline and analyse differences and similarities found among representatives from different Cambodian stakeholders. In short, the key findings focus on how to strengthen communication and collaboration for more sustainable outcomes. In doing so, the study hopes to make a valuable contribution towards disability inclusion on the Cambodian labour market.

Adjusting one’s communication is a fundamental requirement for human interaction (Gasiorek, 2016a). Individuals adapt communication behavior according to the circumstances surrounding the situation, resulting in different patterns and forms of speech relative to spouses, family members, coworkers, or friends. Yet, researchers in instructional communication have not yet substantially applied adjustment as a theoretical lens for understanding instructor-student classroom interactions (Gasiorek & Giles, 2012; Soliz & Giles, 2014; Soliz & Bergquist, 2016). Apart from overlooking this useful theoretical approach, instructional communication scholarship can also be improved by accounting for 1) shifting group identities in higher education that change how instructors and students communicate, 2) incomplete conceptualizations of student perceptions in existing research, and 3) a consistent lack of concern for the hierarchical structure of educational data. This dissertation seeks to resolve these limitations through an application of one of the most prominent theories of adjustment: communication accommodation theory (CAT; Giles, 1973; Giles, Willemyns, Gallois, & Anderson, 2007a). The research specifically extends the CAT framework to an instructional setting by investigating how student perceptions of instructor nonaccommodation across several modes of communication (i.e., nonverbal, linguistic/verbal, content, support) influence information processing ability, relationships with instructors, and beliefs about instructors. Data were collected from 573 undergraduate students across 38 sections of a basic communication course (BCC). Students completed an online questionnaire assessing perceptions of the appropriateness of their instructor’s behavior (i.e., nonaccommodation), extraneous load, communication satisfaction, instructor-student rapport, instructor credibility, and instructor communication competence. The results first forward a nuanced measure for assessing nonaccommodation in a manner consistent with the theoretical propositions of CAT. Second, a series of analyses using hierarchical linear modeling (HLM; Raudenbush & Bryk, 2002) showed significant associations between perceptions of nonaccommodation across modes and students’ reported classroom outcomes. Interestingly, several of the individual, direct relationships disappeared when multiple modes of nonaccommodation were considered simultaneously, introducing the possibility that individuals may prioritize the appropriateness of certain behaviors within context. The data hierarchy (i.e., students enrolled in course sections) did exert some influence on the relationships between variables, yet the majority of variance accounted for across models occurred at the student level. Implications of the results related to both theory and practice within the basic communication course are presented in the discussion.

Climate Science Communication is an important tool for helping organizations set strategies to reduce their climate impact. As a major contributor to global climate warming emissions, the food industry needs to take stronger action to reduce their climate impact if the world wants to achieve the global climate goals committed to in the 2015 Paris Agreement. To ensure they meet the climate commitments in their Corporate Social Responsibility strategies, corporations in the food industry should use science-based targets, which research shows are more effective and ambitious. Through the context of Sweden, a country which has set strong emissions reduction policy, this thesis investigates the role that Climate Science Communication and stakeholder communication play in the actions that corporations in the food industry are taking to help achieve the global climate goals. This qualitative study analyzes the firsthand accounts of ten professionals across the food, science communications, and science research industries. Interviews with the participants explore stakeholder management in science communication, the role of collaboration within the science and food industries, and what gaps they see between the science community and the food industry when establishing corporate climate strategies. Results suggest that there is a necessary, and often missing, link between the food industry’s climate strategies and the climate research that informs them. Using principles from Stakeholder Theory, Communications Accommodation Theory, and Cross-Sector Collaboration can help bridge this gap. Improved stakeholder collaboration, better efforts to help decision makers understand climate science, changes to corporate behaviors, and systemic changes in both the corporate world and academia can improve the relationship between the science community and food industry, leading to more effective and impactful climate strategies and results.