Submitted by Irene Nascimento (irene.kessia@ufpe.br) on 2016-06-22T17:17:22Z No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) dissertacao-emp-ABNT.pdf: 3116407 bytes, checksum: 8cd23c19daed8b6c62acf21e44c510b4 (MD5) / Made available in DSpace on 2016-06-22T17:17:22Z (GMT). No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) dissertacao-emp-ABNT.pdf: 3116407 bytes, checksum: 8cd23c19daed8b6c62acf21e44c510b4 (MD5) Previous issue date: 2016-01-29 / Existem muitos estudos sobre inovação em modelos de negócios com startups e grandes empresas, mas a realidade das pequenas empresas é bem diferente e requer uma atenção especial. Neste sentido, o objetivo do trabalho é investigar como uma pequena empresa estabelecida do segmento de Tecnologia da Informação inova em seu modelo de negócio ao longo do tempo. Realizamos então um estudo de caso para identificar os fatores que incidiram sobre o modelo de negócio, sob a ótica dos nove blocos de construção do Business Model Canvas. Avaliamos também a aplicabilidade da ferramenta com relação às facilidades e dificuldades do processo de elaboração, à completude da ferramenta e às oportunidades futuras de inovação a partir do Canvas. O fator mais importante foi a inovação aberta, pois, além de manter o foco no negócio principal, a pequena empresa conseguiu responder às necessidades do mercado mais rapidamente e manteve os clientes engajados com a inovação. É essencial construir um ambiente interno capaz de fomentar a inovação e disseminar a visão sistêmica do negócio com toda a equipe, usando o Canvas como ferramenta auxiliar e permitindo à empresa se relacionar com agentes externos (institutos de pesquisa, grandes e pequenas empresas, startups). As boas parcerias incentivam o crescimento da empresa, gerando benefícios para ambos os lados e promovendo uma solução mais completa para o cliente. / There are many studies on business model innovation with startups and big corporations but the scenario for small businesses is quite different and requires special attention. The objective of this study is to investigate how an established small company of Information Technology innovates on its business model over time. To do this, we conducted a case study to identify the factors that impacted on the business model, from the perspective of nine building blocks of Business Model Canvas. We also evaluated the applicability of the tool related to strengths and difficulties of the drafting process, tool completeness and future opportunities of innovation from the Canvas. The most important factor was the open innovation, because in addition to keep the focus on the core business, the small business can respond to market needs faster and keeps customers engaged with innovation. It is essential to build an internal environment capable of fostering innovation and spreading to the whole team a systematic view of business, using Canvas as assistant tool and enabling the company to relate to external stakeholders (research institutions, big and small companies, startups). The good partnerships encourage the growth of the company while creating benefits to both and providing a complete solution to customers.

Innovative technologies and products, high-performance materials and multi functional fibres are nowadays emerging and are known as technical textiles. This phenomenon, which is quite new in our vocabulary, but the technique and heritage of using textile as functional applications is rather old. The purpose of this thesis is to track the technical textile industries and product segment in Swedish history since the beginning of the industrial revolution and hereby contribute to a broader insight in the Swedish technical textile history. Five different technical textiles segments have been described with a company example after each. A case study methodology is chosen to deepen the analysis of two companies that acted in this particular segment of technical textiles. The companies Jonsereds Fabriker AB and Göteborgs Remfabriks AB were selected. By applying the business model canvas is this thesis trying to illustrate why the companies experienced difficulties to keep up the technical textile production during the 1970s and finally had to close down. By applying a modern business model to historical companies is this thesis furthermore proposing to additional research in the emerging technical textile field. / Program: Applied Textile Management

In today’s competitive market, a well-integrated business model can play an important role for a competitive advantage. One tool to create business models is the business model canvas. This method is used by many big organizations, and among these users is Communication Ltd. They are currently working on changing their focus from product to service. This change requires some big changes in the company´s business models, revenue streams and in their value proposition. The goal of this thesis is to analyse new possible revenue streams and also investigate if these could be of use for Communication Ltd. To reach this goal this thesis uses a theoretical base along with empirical data such as interviews, secondary data and a study of revenue streams in external markets. The conclusion reached in this thesis is that going from a product focus to a service focus requires structural changes in revenue streams, but also a clear communication of the value an organization is offering their customers. Furthermore for an organization to meet future customer needs, new types of revenue streams must be implemented. One solution to this could be for an organization to offer different types of memberships where different values are bundled together deepening on what the customers’ demands.

This thesis deals with small dance company's business plan process options focusing on effectiveness and simplicity. The thesis offers views on two approaches of strategic planning. The classic one by Michael Kaiser and the second one - Business Model Canvas tool - not so developed in this particular domain. This tool is used in other fields all around the world for creating, reviewing, innovating and presenting business models. The aim of this thesis is to describe and compare this two approaches. A case study is also included in the thesis, verifying implementation of Business Model Canvas for independent dance company special needs.  The thesis is based on premise that the business plans of independent dace companies are often inadequate and for gaining strong partners or donors the ability to form and present an intelligible and confident vision is crucial.

The aim of my thesis is to define an issue of the business model Canvas now together with its implementation at the certain timber company tools with the help of tools like public relations, analyses of communication mix. In the theoretical part is described business model Canvas in detail and also defined the importance of communication in the market background including the marketing communication tools. In the practical part is with the help of business model analyzed and evaluated the current condition of communication mix at the certain timber company. Finally there are recommended the ways of improvement of the current marketing and communication system.

Submitted by Luiz Felipe Barbosa (luiz.fbabreu2@ufpe.br) on 2015-03-09T13:29:30Z No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) DISSERTAÇÃO Francisco Barreto Costa Pimentel Filho.pdf: 2880879 bytes, checksum: 09126ae1af54582c2adf23919e98ca2e (MD5) / Made available in DSpace on 2015-03-09T13:29:30Z (GMT). No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) DISSERTAÇÃO Francisco Barreto Costa Pimentel Filho.pdf: 2880879 bytes, checksum: 09126ae1af54582c2adf23919e98ca2e (MD5) Previous issue date: 2014-08-29 / O estudo investiga a forma como as Startups implementam as metodologias de Business Model Canvas, Lean Startup e Desenvolvimento de Clientes. Para este objetivo, entrevistas semiestruturadas são conduzidas com empreendedores de 52 Startups para compreender o comportamento na adoção das novas metodologias e sua relevância. Empreendedores, apesar de reconhecerem a importância de efetuar validações do empreendimento antes de entrar no mercado, optam por construir um produto e lançá-lo. Além disso, a prática de Business Model Canvas é bastante elogiada quanto a comunicação e visão estratégica, mas é vista como demasiadamente simples, pois não contempla projeções financeiras e deve ser utilizada em conjunto com outras práticas. E quanto a prática de efetuar coletas de feedbacks, os empreendedores afirmam não possuírem uma cultura organizacional para esta atividade, sendo vista como custosa e feita de maneira passiva. As descobertas são muito importantes dado o grande potencial econômico existente nas Startups.

The primary water sources of twenty million people in Bangladesh are contaminated with arsenic; almost sixty percent of population does not have access to electricity, and close to ninety percent of the population cooks with solid fuels. These statistics have severe health and development implications for Bangladesh. Polygeneration technology is being developed that can address all of these issues with a single system, by utilizing the exhaust heat from a biogas electricity generator to remove arsenic from water via membrane distillation and using excess biogas as a cooking fuel. History is full of stories of investment in developing countries gone horribly wrong. Thorough market research and analysis can help prevent that in the future. This thesis demonstrates the process of determining beneficial components of business models for the deployment of polygeneration technology in Bangladesh. This involves understanding the existing business models used for providing rural services in Bangladesh and assessing which of these models would be more sustainable for biogas based polygeneration systems within the socio-economic and institutional context of rural Bangladesh. This is achieved through the development of a set of sustainability indicators and an interview questionnaire for providers of rural services in Bangladesh, which was applied during a field study in early 2013. The sustainability indicator scores were calculated and analyzed in the context of strategic management tools, such as the Business Model Canvas. The combination of the quantitative and qualitative aspects of these case studies highlights crucial business model elements. Based on the results of the sustainability indicators for the field sites included in the study, community and cooperative business models provide a sustainable structure for the multiple products and inputs inherent in a polygeneration system. They have the ability to reach a wider customer base and are not focused on maximizing their profit, but still make reasonable economic choices.

El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado. / Currently, one of the main problems is that “time” is becoming more important, which will cause people to perform multiple tasks every day because of a hectic lifestyle, and with it the issue of lost articles. and poorly placed also increases significantly. Although there have been initiatives by some small companies to offer solutions characterized by the use of positioning technologies, these have not achieved the desired success. That is why, in this research, a scheme for the design, evaluation and implementation and marketing of a product with RFID technology with location and alert functions in the absence of proximity to solve the aforementioned problem has been proposed. The scheme and the product were validated through focus tools, surveys and scenario analysis. Likewise, the components of the business model of the scheme allow to reach the demand.

Submitted by Jorge Silva (jorgelmsilva@ufrrj.br) on 2017-08-04T18:08:49Z No. of bitstreams: 1 2017 - Aline Pereira Neves da Costa.pdf: 1511725 bytes, checksum: 4a7c2e556973dfc168dc63ecedd0298b (MD5) / Made available in DSpace on 2017-08-04T18:08:49Z (GMT). No. of bitstreams: 1 2017 - Aline Pereira Neves da Costa.pdf: 1511725 bytes, checksum: 4a7c2e556973dfc168dc63ecedd0298b (MD5) Previous issue date: 2017-01-09 / This dissertation aimed to analyze the association of the Business Model Canvas (BMC) methodology with the critical factors for the success of MSBs in Brazil in light of Porter's competitive strategy theory. The work is justified by the fact that there are factors in the management mechanisms that, oftentimes, when neglected, can cause an increase in the probability of small business mortality. These factors can be divided into three categories: environment, company and managers. These have intrinsic connections with strategic issues, because they relate to legacy forces to both the internal and external environment organizational environment. In the wake of the reasoning it was realized that as MSBs can be efficient in their day to day, but ineffective with regard to strategic decisions. This may be related to the fact that managers do not formalize the strategy of the company because they do not know and/or they don?t know how to use the strategic tools or believe that employing them will require a lot of time. Thus, it was understood as important to reflect on the implementation and operationalization of a management methodology (BMC), associated to an approach for the elaboration of competitive strategies in order to contribute to the survival of small businesses. To achieve the goal of the study, the research is outlined as bibliographic because it was analyzed the main work on the BMC. The analysis of the results was based on the analysis of qualitative structural content, in which structuring categories and anchors were defined based on the theoretical reference. From this, the textual elements, that was extracted from the chapters referring to the BMC units, were compared with the literature review about MSBs and strategy. It was noticed that the analyzed tool has strengths, but also weak points. Although the model presents itself in a practical but in a less bureaucratic way, it analyzes the organization's' external environment in a superficial way, understanding the competitive forces uncritically. Besides that, it was understood that the greatest weakness of BMC is based on the fact that it does not address the relationship of the company and the business' sector, as it exerts influence both in the actions that encompass the internal and external environment. The understanding of the industry that the organization is inserted makes it possible to assess the barriers that prevent it from entering and leaving the business. In this way, it was understood that from the point of view of MSBs survival, it is necessary for the manager to be able to project the value chain and the strategic actions of the enterprise according to the behavior of the industry. Thus, the need was felt to reformulate the BMC structure to include the organizational strategy. The proposed layout addresses the analysis of the industry, considering the competitive forces. The intention was to associate the characteristics of strategic planning in order to assist the leader in the perception of the influence of the external environment and its stakeholders under the company. / Esta disserta??o teve como objetivo analisar a associa??o da metodologia Business Model Canvas (BMC) com os fatores cr?ticos para o sucesso das MPEs no Brasil ? luz da teoria da estrat?gia competitiva de Porter. O trabalho justifica-se pelo fato de existirem fatores nos mecanismos de gest?o que, muitas vezes, quando s?o negligenciados, podem ocasionar o aumento da probabilidade de mortalidade dos pequenos neg?cios. Tais fatores podem ser divididos em tr?s categorias: ambiente, empresa e dirigentes. Estes possuem conex?es intr?nsecas com as quest?es estrat?gica, pois relacionam-se com for?as legadas tanto ao ambiente interno quanto ao ambiente externo organizacional. Percebeu-se que as MPEs podem ser eficientes no seu dia a dia, por?m ineficazes no que diz respeito as decis?es estrat?gicas. Isto pode estar relacionado ao fato dos dirigentes n?o formalizarem a estrat?gia da empresa por n?o terem conhecimento e/ou n?o saberem utilizar as ferramentas estrat?gicas ou acreditarem que empreg?-las demandar? muito tempo. Desta maneira, entendeu-se como importante refletir sobre a implanta??o e operacionaliza??o de uma metodologia de gest?o (BMC), associada ? uma abordagem para elabora??o de estrat?gias competitivas de forma a contribuir para a sobreviv?ncia dos pequenos neg?cios. Para alcan?ar o objetivo do trabalho, a pesquisa delineou-se como bibliogr?fica, pois foi a analisada a principal obra sobre o BMC. A an?lise dos resultados fundamentou-se na an?lise de conte?do qualitativa estrutural, na qual foram definidas categorias e ?ncoras estruturantes com base no referencial te?rico. A partir disto, foram confrontados os elementos textuais extra?dos dos cap?tulos referentes as unidades do BMC com a revis?o de literatura sobre MPEs e estrat?gia. Percebeu-se que a ferramenta analisada possui pontos fortes, mas tamb?m fracos. Apesar do modelo apresentar-se de forma pr?tica, menos burocr?tica, o mesmo analisa o ambiente externo a organiza??o de maneira superficial, compreendendo as for?as competitivas acriticamente. Al?m disto compreendeu-se que a maior fraqueza do BMC se baseia no fato do mesmo n?o abordar rela??o da empresa e o setor que o neg?cio, pois o mesmo exerce influ?ncia tanto nas a??es que englobam o ambiente interno quanto o externo. A compreens?o da ind?stria que a organiza??o est? inserida possibilita a avalia??o das barreiras que a impendem de entrar e sair do neg?cio. Desta forma, entendeu-se que sob a ?tica da sobreviv?ncia das MPEs ? necess?rio que o dirigente saiba projetar a cadeia de valor e as a??es estrat?gicas do empreendimento conforme o comportamento da ind?stria. Sendo assim, percebeu-se a necessidade em reformular a estrutura do BMC de forma a incluir a estrat?gia organizacional. O layout proposto aborda a an?lise da ind?stria, considerando as for?as competitivas. A inten??o foi associar as caracter?sticas do planejamento estrat?gico a fim de auxiliar o dirigente no que diz respeito a percep??o da influ?ncia do ambiente externo e seus intervenientes sob a empresa.

There has been an increased demand on the mobile infrastructure, with enhancement in technology, content delivery and regulatory changes on access and competition rules. According to Ericsson the mobile data traffic is expected to grow with 45% from 2013 until 2019. These changes have to do with the fact that the service provider’s traditional pricing schemes are distinguishing. These changes enables new business models. The main two drivers behind the growth of mobile data traffic are (1) increased number of mobile data subscribers and (2) the average volume per subscriber has increased. At the same time the revenues are growing extremely slow in comparison with data usage, the revenues from the mobile broadband are limited to just a few cents off ARPU. One of the operator looking at different solutions in order to reduce the revenue gap is Telenor. Telenor wants to incorporate in its business model is videoconference with QoE taken into account. They have therefore developed a new service called Appear.in. Appear.in is challenging the existing video conferencing market. The main goal of the thesis is to investigate how business model for videoconference services changes when quality of experience is taken into account. Furthermore what will the effect be of having QoE in the BM? The primary steps that needs to be considered in order to achieve the goal is to identify the ecosystem of videoconference solutions and analyzing the business models that can be considered to deploy videoconference systems. Several workshops and survey was conducted. Moreover two different Business Model Canvas was created with and without QoE. A comparison was made and based on these comparisons one can conclude that there is not must that differs. When QoE is considered, three out of nine building blocks in the Business Model Canvas gets affected by the addition of QoE, value proposition, customer relationship and customer segment. These building blocks gets involved with customers in one way or the other. By including QoE in the Business Model Canvas showed a way to keep the customers satisfied. Furthermore companies would have the advantage of monitoring and tracking every movement allowing for quick decisions, guaranteeing video quality by preventing the development of videos problems. A number of investigations have been done in the area of Videoconferencing from a technology point of view, but one can find very little research related to Business model. General studies in the field of business model over QoE are being carried out. This thesis is a first step towards a wider and deeper investigation in the area of Videoconferencing with QoE from a Business model point of view. / Nya paradigm i både grossist- och detaljhandel håller på att bildas och accelereras av tekniska framsteg, content delivery, och regeländringar om tillgång och konkurrensregler. Dessutom så har efterfrågan på den mobila infrastrukturen ökat drastiskt. Enligt Ericsson förväntas mobildatatrafiken öka sin årliga tillväxttakt på cirka 45 % mellan 2013 och 2019. Det finns en ökad användning av det mobila bredbandet datatrafik samt antalet abonnenter. Samtidigt växer intäkterna extremt långsam i jämförelse med dataanvändning, intäkterna från mobilt bredband är begränsade till bara några cent av ARPU. Telenor överväger att i sin affärsmodell även lägga till videokonferens med QoE i åtanke. Telenor Digital har utvecklat en ny tjänst Appear.in. Genom att använda en ny standard för realtidskommunikation är Appear.in med och utmanar den befintliga videokonferensmarknaden. Huvudsyftet med avhandlingen är att undersöka hur affärsmodellen för videokonferens tjänster förändras när man tar hänsyn till QoE. Vidare vad kommer effekterna att bli med QoE i affärsmodellen? De primära steg som måste övervägas för att uppnå målet är att identifiera ekosystemet videokonferenslösningar och analysera affärsmodeller som kan anses implementera videokonferenssystem. Ett flertal workshops, kartläggningar och enkätundersökningar genomfördes. Två olika Business Model Canvas skapades en med och en utan QoE. En jämförelse gjordes och baserat på dessa jämförelser kan man dra slutsatsen att det inte finns någon stor skillnad mellan dessa båda modeller. När man tar hänsyn till QoE, så påverkas tre av de nio byggstenarna i Business Model Canvas, värde proposition, kundrelationer och kundsegment. Dessa byggstenar blir involverad med kunder på ett eller annat sätt.Genom att inkludera QoE i sin Business Model Canvas kan man hålla sina kunder nöjda. Dessutom kan företagen ha fördelen att övervaka och spåra varje rörelse, vilket möjliggör snabba beslut, vilket garanterar bildkvalitet genom att förhindra utvecklingen av video problem. En hel del forskning har gjorts på området videokonferens från en teknik synvinkel, men man hittar mycket lite forskning relaterad till affärsmodell. Allmänna studier inom affärsmodeller över QoE har genomförs. Denna avhandling är ett första steg mot en bredare och djupare forskning inom området videokonferens med QoE från en affärsmodell synvinkel.