abstract: This research addresses the ability for neighborhoods to assess resiliency as it applies to their respective local areas. Two demographically and economically contrasting neighborhoods in Glendale, Arizona were studied to understand what residents' value and how those values link to key principles of resiliency. Through this exploratory research, a community-focused process was created to use these values in order to link them to key principles of resiliency and potential measureable indicators. A literature review was conducted to first assess definitions and key principles of resiliency. Second, it explored cases of neighborhoods or communities that faced a pressure or disaster and responded resiliently based on these general principles. Each case study demonstrated that resiliency at the neighborhood level was important to its ability to survive its respective pressure and emerge stronger. The Heart of Glendale and Thunderbird Palms were the two neighborhoods chosen to test the ability to operationalize neighborhood resiliency in the form of indicators. First, an in-depth interview was conducted with a neighborhood expert to understand each area's strengths and weaknesses and get a context for the neighborhood and how it has developed. Second, a visioning session was conducted with each neighborhood consisting of seven participants to discuss its values and how they relate to key principles of resiliency. The values were analyzed and used to shape locally relevant indicators. The results of this study found that the process of identifying participants' values and linking them to key principles of resiliency is a viable methodology for measuring neighborhood resiliency. It also found that indicators and values differed between the Heart of Glendale, a more economically vulnerable yet ethnically diverse area, than Thunderbird Palms, a more racially homogenous, middle income neighborhood. The Heart of Glendale valued the development of social capital more than Thunderbird Palms which placed a higher value on the condition of the built environment as a vehicle for stimulating vibrancy and resiliency in the neighborhood. However, both neighborhoods highly valued public education and providing opportunities for children to be future leaders in their local communities. / Dissertation/Thesis / M.U.E.P. Urban and Environmental Planning 2011

abstract: Fish farming is a fast growing industry, which, although necessary to feed an ever growing worldwide population, has its share of negative environmental consequences, including the release of drugs and other waste into the ocean, the use of fish caught from the ocean to feed farm raised fish, and the escape of farm raised fish into natural bodies of water. However, the raising of certain types of fish, such as tilapia, seems to be an environmentally better proposition than raising other types of fish, such as salmon. This paper will explore the problems associated with fish farming, as well as offer a model, based on the literature, and interviews with fish farmers, to make small-scale fish farming both more environmentally, and more economically, sustainable. This paper culminates with a model for small-scale, specifically semi-subsistence, fish farmers. This model emphasizes education of the fish farmers, as well as educators learning from the fish farmers they interact with. The goal of this model is to help these fish farmers become both more environmentally and economically sustainable. / Dissertation/Thesis / M.S.Tech Technology 2011

abstract: This thesis explores the implications that the outcome of a certain U.S. lawsuit involving antiquities could have on practices and programs in the United States, related to cultural heritage and history. This paper examines the Rubin et al case, which sought to attach a collection of ancient Persian artifacts (known as The Persepolis Tablets) as a source of legal compensation. Presented as a case study, and using primary and secondary research sources, this paper analyzes the Rubin et al lawsuit and the factors that led to its initiation, and seeks to determine how and why adverse consequences could result from its final ruling. This thesis demonstrates that the final decision in the lawsuit could leave a negative impact on a number of practices related to cultural heritage in the United States, especially with regards to cultural and academic institutions such as museums and universities. / Dissertation/Thesis / M.A. History 2011

<p> After decades of global intervention to conquer diseases, healthcare in many countries is still lacking. Assessments of medical laboratories in developing countries today find poor infrastructure conditions with no standardized processes or quality assurance to guarantee accurate results and enable quality healthcare. Bringing healthcare programs in developing countries up to international standards remains a challenge. </p><p> Currently, there is a scarcity of scientific research related to the determinants of success in implementing quality management systems (QMS). There has been little research dedicated to identifying the critical success factors for medical laboratories striving to improve the accuracy and reliability of their testing services in developing countries. </p><p> In over nine years of research, the author realized there was a need for incorporating Critical Success Factor (CFS) methodology into laboratory modernization efforts. This time frame included CDC sponsored trips to several African countries and collaborating with the Vietnam Administration for Medical Services/Ministry of Health (VAMS), Centers for Disease Control-Vietnam (CDC-vn) and seven universities to build laboratory capacity and initiate laboratory improvements to meet national and international laboratory standards. In 2017, VAMS approved a proposed study to identify CSFs in four laboratories in Vietnam. </p><p> The research question this study sought to answer was "What are the top five critical success factors for successful implementation of QMS into laboratories in Vietnam?" with an outcome of improved accuracy and reliability of testing results. This study utilized both qualitative and quantitative research methods employing principles of descriptive research. A demographic survey, semi-structured interview, content analysis, and benchmarking were utilized to identify the top five CSFs and barriers. Content analysis was employed to review CSF definitions and categorize all 220 listed CSFs into ten comprehensive and mutually exhaustive categories. Two research assistants assisted the researcher place each CSF into one of the ten categories. Rigorous and non-rigorous methods measured interrater reliability with the categorization of CSFs. Cohen Kappa values were > 0.85 indicating excellent reliability and accuracy between the assistants and the researcher. Chi-square values were all > 0.05 (p &lt; 0.05) indicating demographic variables did not statistically impact findings. </p><p> Qualitative responses were gathered through personal interviews, a demographic survey, and benchmarking. Using a stratified convenience sampling, participants represented four levels of stakeholders: laboratory staff, laboratory managers, hospital administrators, and clinicians utilizing laboratory services. </p><p> Data from this study found the top five CSFs were: staff knowledge of QMS, laboratory management leadership knowledge and skills, staff commitment to the QMS change process, mentorship, and hospital administration support. In addition to determining the top five CSFs, the study revealed information about encountered or perceived barriers to successful QMS implementation. The participants in this study identified lack of staff knowledge on QMS, lack of financial support from the hospital administration, ineffective laboratory manager leadership knowledge and skills, lack of laboratory infrastructure, and lack of sufficient resources. </p><p> The study&rsquo;s findings add to the body of knowledge in strengthening medical laboratory services and may serve as a basis for continued research in this area of health care. Local, national, and international partners may use this information to tailor training materials and activities to better meet the needs of participating laboratories across Vietnam.</p><p>

xii, 124 p. : ill. (chiefly col.), col. maps / This thesis explores the complex relationship between heritage conservation and tourism in the Historic Center of Arequipa, a World Cultural Heritage Site in Peru. Although it has been recognized that tourism impacts the people and places where it occurs and, through this, it impacts the tourists' own experience, the challenge that tourism poses to efforts to conserve heritage resources is not always recognized. Even though heritage conservation efforts in Arequipa have been strengthened in the last ten years, tourism has been increasing steadily without appropriate planning, therefore challenging the desired balance between conservation and tourism in the historic center. The relationship between heritage conservation and tourism has been assessed, and tourism opportunities and threats for heritage conservation have been identified. Based on the existing Master Plan for the Historic Center of Arequipa guiding conservation efforts in the city, recommendations for conservation and tourism planning have been established. / Committee in charge: Robert Z. Melnick, Chairperson; Henry Kunowski, Member

While the National Park Service is charged with interpreting and preserving areas designated as park resources, they must also manage environmental issues such as erosion resulting from climate change. This research sets out to narrate how Palo Seco, Puerto Rico, a neighboring community of the San Juan National Historic Site, perceives similar environmental conditions and motivations for addressing these issues. My research sits at the intersection between the park’s charter and understanding community implications of environmental changes that affect local heritage. Using Authorized Heritage Discourse and environmental justice as theoretical frameworks, I suggest that the National Park Service should include the observations of climate change from Palo Seco community to broaden Park Service’s understanding and preservation policies. I also recommend the National Park Service utilize cultural resource management guidelines to develop programs that facilitate collaborative research projects with the Palo Seco community to not only address mutual issues of climate changes but also document local heritage knowledge that can enhance the Park’s interpretation and preservation efforts.

abstract: In this study, I explore how employees with a diverse range of standpoints co-constitute pathways for creating an inclusive workplace. I use a participant-driven methodology to understand how employees with diverse social identities envision characteristics of an inclusive workplace. I then use Interpretive Structural Modeling (Warfield, 1976) to understand how participants perceive the relationship among the key characteristics. The results and analysis suggest one particular pathway for creating an inclusive workplace. First, having a diverse workforce across all levels of the organization and an environment of psychological safety increase the likelihood employees would then commit to inclusion. After establishing a genuine commitment, employees would more likely enact intercultural empathy and advocate for an inclusive organizational infrastructure. Based on these findings, I offer metatheoretical, theoretical, and methodological contributions that, when taken together, work to reimagine how people can organize around diversity and inclusion. More specifically, I add to the conversation of engaged scholarship, communication as constitutive of organizations and diversity management studies, and Interactive Management. I then offer three practical implications organizational leaders can use to inform future organizing efforts: intentional hiring practices, creating an environment of psychological safety, and educational programming. I conclude by offering limitations and future directions for researchers and practitioners. / Dissertation/Thesis / Doctoral Dissertation Communication Studies 2020

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