Atualmente, a busca pela permanência no mercado frente à competitividade acirrada de clínicas de ortopedia e reabilitação particulares é cada vez mais frequente. Diante deste ambiente competitivo, a busca pela excelência nos serviços prestados é o diferencial para a sobrevivência destas clínicas no mercado. Este trabalho tem por objetivo melhorar a prestação dos serviços e fidelizar os clientes através da aplicação do Desdobramento da Função Qualidade em uma clínica de ortopedia e reabilitação localizada em Santa Rita do Sapucaí, Minas Gerais, mais conhecida como Vale da Eletrônica. A metodologia QFD avalia as necessidades e expectativas dos clientes através da aplicação de questionários preenchidos pelos mesmos, auxiliando na identificação do nível de serviço oferecido. Como resultado da aplicação da metodologia QFD constatou-se que a `Acessibilidade (rampa) é a qualidade demandada de maior relevância para os clientes com um IDi* de 42,66 e Média de atendimento de cadeirantes na clínica é a característica de qualidade mais importante com um IQj* de 135,98. O objetivo proposto neste trabalho foi alcançado, visto que o QFD apontou os itens considerados mais importantes pelos clientes que organizados em um plano de melhorias, possibilitou o cumprimento das ações nos prazos estipulados visando melhorar a qualidade nos serviços prestados pela clínica. / Currently, the searches for retention in front of the fierce competitiveness of private orthopedic and rehabilitation clinics are more frequently. Facing this competitive environment, the search of excellence in services is the differential for the clinics that survives in the market. This paper aims to improve delivery service and build customer loyalty through the application of Quality Function Deployment in a clinical of orthopedics and rehabilitation located in Santa Rita do Sapucaí, Minas Gerais, also known as Electronics Valley. The QFD methodology evaluates the customer needs and expectations through the application of questionnaires filled by them, helping to identify the level of service offered. As a result of the QFD methodology application was found that the `Accessibility (ramp) is the greatest relevance of quality demanded to customers with an IDi* of 42,66 and `Average attendance of wheelchair at the clinic is a quality characteristic more important with an IQj* of 135,98. The objective of this paper was reached, since the items appointed by QFD and considered most important by customers were organized an improvement plan, allowed the fulfillment of actions on schedule to improve the quality of services provided by clinic.

Wireless sensor networks have the potential for becoming a huge market. Ericsson predicts 50 billion devices interconnected to the Internet by the year 2020. Before that, the devices must be made to be able to withstand years of usage without having to change power source as that would be too costly. These devices are typically small, inexpensive and severally resource constrained. Communication is mainly wireless, and the wireless transceiver on the node is typically the most power hungry component. Therefore, reducing the usage of radio is key to long lifetime. In this thesis I identify four problems with the conventional broadcast primitive. Based on those problems, I implement a new communication primitive. This primitive is called Politecast. I evaluate politecast in three case studies: the Steal the Light toy example, a Neighbor Discovery simulation and a full two-month deployment of the Lega system in the art gallery Liljevalchs. With the evaluations, Politecast is shown to be able to massively reduce the amount of traffic being transmitted and thus reducing congestion and increasing application performance. It also prolongs node lifetime by reducing the overhearing by waking up neighbors.

This diploma thesis is focused at design and deployment of information system for management of hardware in Czech branch office of Red Hat. Design is based on analysis of current state, in which were revealed all flaws of current information system. Upon design of the information system, particular emphasis was placed on compliance of all requirements that should be met by information system. Part of the thesis is selection of appropriate method and process for deployment of information system.

This thesis examines the process of introducing a new aircraft into the service, in particular by the steps from initial vision of a new aircraft until after the aircraft. The content of the thesis consists of seven parts. In the first four sections, I describe the organizations involved in aviation and reliability, physical principles of aircraft systems, accident statistics, regulatory requirements. The fifth section focuses on reliability and describes the procedures for the analysis of reliability. The sixth part is focused on the procedure for introducing new aircraft into service and also includes the methodology for eliminating the element of lack of confidence, which was one of the main objectives of this work. The seventh part is a demonstration of the procedure for the introduction of aircraft into operation.

Frequent military deployments have been associated with relationship issues for active-duty members, such as marital conflict and infidelity. Previous research has indicated that attachment, communication, and mental health are associated with military marriages’ stability during deployment. However, there remains an important gap in the current literature on military marriages regarding perceptions of infidelity (emotional and sexual). Proponents of attachment theory postulate that early attachment experiences facilitate the development of self-perception as well as perceptions of others. From this perspective, the attachment of military spouses is associated with their perceptions of their active-duty spouses engaging in infidelity. The purpose of this quantitative study was to examine the relationship between attachment, as measured by the Adult Attachment Scale, and infidelity perceptions, as measured by the Infidelity Expectations Questionnaire, for military spouses during their active-duty members’ deployment. A sample of 178 military spouses was recruited through social media platforms to complete surveys. Correlation analysis and multiple linear regression were conducted to identify the association and strength between attachment scores and infidelity perceptions. Findings indicate that proximity was a challenge due to deployment, during which spouses were continuously faced with communication challenges and feeling detached from the active-duty member. This contribution to existing literature may enhance social-change initiatives by informing education for military couples, providing a basis for attachment and infidelity-related training.

Les réseaux de capteurs sont utilisés dans l’IoT pour collecter des données. Cependant, une expertise envers les réseaux de capteurs est requise pour interagir avec ces infrastructures. Pour un ingénieur logiciel, cibler de tels systèmes est difficile. Les spécifications des plateformes composant l'infrastructure de capteurs les obligent à travailler à un bas niveau d'abstraction et à utiliser des plateformes hétérogènes. Cette fastidieuse activité peut conduire à un code exploitant de manière non optimisée l’infrastructure. En étant spécifiques à une infrastructure, ces applications ne peuvent également pas être réutilisées facilement vers d’autres infrastructures. De plus, le déploiement de ces applications est hors du champ de compétences d’un ingénieur logiciel car il doit identifier la ou les plateforme(s) requise(s) pour supporter l’application. Enfin, l’architecture peut ne pas être conçue pour supporter l’exécution simultanée d’application, engendrant des déploiements redondants lorsqu’une nouvelle application est identifiée. Dans cette thèse, nous présentons une approche qui supporte (i) la définition de politiques de collecte de données à haut niveau d’abstraction et réutilisables, (ii) leur déploiement sur une infrastructure hétérogène dirigée par des modèles apportés par des experts réseau et (iii) la composition automatique de politiques sur des infrastructures hétérogènes. De ces contributions, un ingénieur peut dès lors manipuler un réseau de capteurs sans en connaitre les détails, en réutilisant des abstractions architecturales disponibles lors de l'expression des politiques, des politiques qui pourront également coexister au sein d'un même réseau. / Sensing infrastructures are classically used in the IoT to collect data. However, a deep knowledge of sensing infrastructures is needed to properly interact with the deployed systems. For software engineers, targeting these systems is tedious. First, the specifies of the platforms composing the infrastructure compel them to work with little abstractions and heterogeneous devices. This can lead to code that badly exploit the network infrastructure. Moreover, by being infrastructure specific, these applications cannot be easily reused across different systems. Secondly, the deployment of an application is outside the domain expertise of a software engineer as she needs to identify the required platform(s) to support her application. Lastly, the sensing infrastructure might not be designed to support the concurrent execution of various applications leading to redundant deployments when a new application is contemplated. In this thesis we present an approach that supports (i) the definition of data collection policies at high level of abstraction with a focus on their reuse, (ii) their deployment over a heterogeneous infrastructure driven by models designed by a network export and (iii) the automatic composition of the policy on top of the heterogeneous sensing infrastructures. Based on these contributions, a software engineer can exploit sensor networks without knowing the associated details, while reusing architectural abstractions available off-the-shelf in their policy. The network will also be shared automatically between the policies.

Der Einsatz von Digital Mock-Up-Techniken (DMU-Techniken) ermöglicht es, die Produktentwicklung effizienter und effektiver zu gestalten. Das Ergebnis der Promotion stellt ein Quality Function Deployment-gestütztes methodisches Verfahren dar, mit dessen Hilfe DMU-Techniken in die Produktentwicklungsprozesse der Automobilindustrie eingeführt werden können. Das methodische Verfahren wurde innerhalb eines großen deutsch-amerikanischen Automobilunternehmens entwickelt. Vorteile des Einführungsverfahrens sind die geringeren Aufwendungen bei der Implementierung von DMU-Techniken. Weitere Vorteile des Einführungsverfahrens sind die strukturierte Dokumentation des Einführungsprozesses, die stringente Verwendung der Kundenanforderungen, die Konzentration des Expertenwissens auf einige wenige Visualisierungstechniken (House of Quality).

Experimental design can be vital when experiments are resource-exhaustive and time-consuming. In this work, we carry out experimental design in the Bayesian framework. To measure the amount of information that can be extracted from the data in an experiment, we use the expected information gain as the utility function, which specifically is the expected logarithmic ratio between the posterior and prior distributions. Optimizing this utility function enables us to design experiments that yield the most informative data about the model parameters. One of the major difficulties in evaluating the expected information gain is that it naturally involves nested integration over a possibly high dimensional domain. We use the Multilevel Monte Carlo (MLMC) method to accelerate the computation of the nested high dimensional integral. The advantages are twofold. First, MLMC can significantly reduce the cost of the nested integral for a given tolerance, by using an optimal sample distribution among different sample averages of the inner integrals. Second, the MLMC method imposes fewer assumptions, such as the asymptotic concentration of posterior measures, required for instance by the Laplace approximation (LA). We test the MLMC method using two numerical examples. The first example is the design of sensor deployment for a Darcy flow problem governed by a one-dimensional Poisson equation. We place the sensors in the locations where the pressure is measured, and we model the conductivity field as a piecewise constant random vector with two parameters. The second one is chemical Enhanced Oil Recovery (EOR) core flooding experiment assuming homogeneous permeability. We measure the cumulative oil recovery, from a horizontal core flooded by water, surfactant and polymer, for different injection rates. The model parameters consist of the endpoint relative permeabilities, the residual saturations and the relative permeability exponents for the three phases: water, oil and microemulsions. We also compare the performance of the MLMC to the LA and the direct Double Loop Monte Carlo (DLMC). In fact, we show that, in the case of the aforementioned examples, MLMC combined with LA turns to be the best method in terms of computational cost.

Deploying an embedded system to act as a controller for electronics is not new.  Today these kinds of systems are all around us and are used for a multitude of purposes. In contrast, cloud computing is a relatively new approach for computing as a whole. This thesis project explores these two technologies in order to create a bridge between these two wildly different platforms. Such a bridge should enable new ways of exposing features and doing maintenance on embedded devices. This could save companies not only time and money while dealing with maintenance tasks for embedded systems, but this should also avoid the needed to host this maintenance software on dedicated servers – rather these tasks could use cloud resources only when needed. This thesis explores such a bridge and presents techniques suitable for joining these two computing paradigms together. Exploring what is included in cloud computing by examining available technologies for deployment is important to be able to get a picture of what the market has to offer. More importantly is how such a deployment can be done and what the benefits are. How technologies such as databases, load-balancers, and computing environments have been adapted to a cloud environment and what draw-backs and new features are available in this environment are of interest and how a solution can exploit these features in a real-world scenario.  Three different cloud providers and their products have been presented in order to create an overview of the current offerings.  In order to realize a solution a way of communicating and exchanging data is presented and discussed. Again to realize the concept in a real-world scenario. This thesis presents the concept of cloud connectivity for embedded systems. Following this the thesis describes a prototype of how such a solution could be realized and utilized. The thesis evaluates current cloud providers in terms of the requirements of the prototype. A middle-ware solution drawing strengths from the services offered by cloud vendors for deployment at a vendor is proposed. This middle-ware acts in a stateless manner to provide communication and bridging of functionality between two parties with different capabilities. This approach creates a flexible common ground for end-user clients and reduces the burden of having the embedded systems themselves process and distribute information to the clients.  The solution also provides and abstraction of the embedded systems further securing the communication with the systems by it only being enabled for valid middle-ware services. / Att använda ett inbyggt system som en kontrollenhet för elektronik är inget nytt. Dessa typer av system finns idag överallt och används i vidt spridda användningsområden medans datormolnet är en ny approach för dator användning i sin helhet. Utforska och skapa en länk mellan dessa två mycket olika platformar för att facilitera nya tillvägagångs sätt att sköta underhåll sparar företag inte tid och pengar när det kommer till inbyggda system utan också när det gäller driften för servrar. Denna examensarbete utforskar denna typ av länk och presenterar för endamålet lämpliga tekniker att koppla dem samman medans lämpligheten för en sådan lösning diskuteras. Att utforska det som inkluderas i konceptet molnet genom att undersöka tillgängliga teknologier för utveckling är viktigt för att få en bild av vad marknaden har att erbjuda. Mer viktigt är hur utveckling går till och vilka fördelarna är. Hur teknologoier som databaser, last distrubutörer och server miljöer har adapterats till molnmiljön och vilka nackdelar och fördelar som kommit ut av detta är av intresse och vidare hur en lösning kan använda sig av dessa fördelar i ett verkliget scenario. Tre olika moln leverantörer och deras produkter har presenterats för att ge en bild av vad som för tillfället erbjuds. För att realisera en lösning har ett sett att kommunicera och utbyta data presenterats och diskuterats. Åter igen för att realisera konceptet i ett verkligt scenario. Denna uppsats presenterar konceptet moln anslutbarhet för inbyggda system för att kunna få en lösning realiserad och använd. En mellanprograms lösning som drar styrka ifrån de tjänster som erbjudas av molnleverantörer för driftsättning hos en leverantor föreslås. Denna mellanprogramslösnings agerar tillståndslöst för att erbjuda kommunikation och funktions sammankoppling mellan de två olika deltagarna som har olika förutsätningar. Denna approach skapar en flexibel gemensam plattform för olika klienter hos slutanvändaren och minskar bördan hos de inbyggdasystemet att behöva göra analyser och distrubuera informationen till klienterna. Denna lösning erbjuder också en abstraktion av de inbyggdasystemen för att erbjuda ytterligare säkerhet när kommunikation sker med de inbyggdasystemet genom att den endast sker med giltiga mellanprogram.

Cloud computing is the on-demand availability of computer resources provided as a service over a network. OpenStack is an open-source cloud computing software. Deploying and operating OpenStack manually is a tedious process. To address this,life-cycle management tools have been developed. These tools automate the process of deploying OpenStack and can work as operations and maintenance tools. As OpenStack follows a six-month release cycle, some of the life-cycle management tools can not keep up with the releases and end up outdated due to a lack of support from the OpenStack community. This leads to older OpenStack deployments being stuck on unsupported life-cycle management tools, which could have bugs, security issues and are often more complicated to manage than newer life-cycle management tools(LCMTs). One way to solve this is by moving the OpenStack deployment from one LCMT to another, that is migration of the deployment itself. This thesis addresses the issue by identifying the current popular LCMTs through a secondary survey by OpenStack foundation and the existing migration methods through literature review. Furthermore, the effect of LCMTs on the OpenStack deployment is analysed, and controlled experiments are performed to test non-live migration between different LCMTs based OpenStack deployments. The results from the OpenStack user survey shows that, Kolla-ansible, followed by Puppet and OpenStack-ansible are the current popular LCMTs, based on their usage amongst the survey participants. The literature review combined with experimentation shows that the existing migration models are limited to the LCMT environments and the LCMTs themselves effect the OpenStack deployment in deployment file locations and through underlying technologies. We also propose an experimental method which works for migrating OpenStack from OpenStack-Ansible to Kolla-Ansible through a Manual deployment and vice-versa, which can thereby be generalized.