Made available in DSpace on 2016-04-29T14:16:35Z (GMT). No. of bitstreams: 1 Christiane Shoihi Sato.pdf: 734507 bytes, checksum: 868f92d8c82b9438dca8dea9b7d0ffbc (MD5) Previous issue date: 2014-09-15 / Conselho Nacional de Desenvolvimento Científico e Tecnológico / The investigation of the presence of popular participation in the socio-assistance services offered by the Reference Centers for Social Welfare (CRAS) and the contribution of the social worker practice to this process constitute the focus of the present research. Based on the professional experience of the researcher at Poços de Caldas CRAS and her close relation to the thematic in question, this study aimed to apprehend the place that the National Social Assistance Policy (PNAS) occupies and the contribution of Social Services professionals to strengthen and stimulate popular participation in the construction of the social assistance policy through socio-educative services. Therefore, in addition to the literary survey on the aimed object, the research was established on qualitative methodology by conducting semi-structured interviews with social workers and users who are placed on the Reference Centers for Social Welfare at the municipality of Poços de Caldas. As a part of the research results, it was figured: 1 - the importance of the municipal management for the social assistance policy when it comes to the guarantee of the right to popular participation; 2 - the necessity of subsides offered by the Unified System of Social Assistance (SUAS) that are capable of implementing the popular participation as an socio-educative service; 3 - the effort of the social workers placed at Poços de Caldas to consolidate the protagonism of its users; 4 - the identification of impediments to the realization of a collective direction to the social equipment of basic social protection in the socio-educative services at the analyzed municipality / A investigação da presença da participação popular nos serviços socioassistenciais oferecidos pelos Centros de Referência de Assistência Social (CRAS) e a contribuição do trabalho do assistente social nesse processo constituem o foco da presente pesquisa. Fundamentado na experiência profissional da pesquisadora nos CRAS de Poços de Caldas e em sua estreita relação com a temática em questão, o objetivo desse estudo é a apreensão do lugar da participação na Política Nacional de Assistência Social (PNAS) e da contribuição da atuação dos profissionais de Serviço Social no fortalecimento e no estimulo da participação da população na construção da política de assistência social, por meio dos serviços socioeducativos. Para tanto, além de pesquisa bibliográfica realizada sobre o objeto proposto, esse trabalho apoiou-se em metodologia qualitativa através do desenvolvimento de entrevistas individuais semi-estruturadas com assistentes sociais e usuários inseridos nos Centros de Referência de Assistência Social do município de Poços de Caldas. Como parte dos resultados da pesquisa, destacam-se: 1. a importância da gestão municipal da política de assistência, no sentido de garantir a materialização do direito da participação popular; 2. a necessidade de que o Sistema Único de Assistência Social (SUAS) ofereça subsídios capazes de concretizar a participação da população enquanto serviços socioassistenciais; 3. - o esforço dos assistentes sociais inseridos em Poços de Caldas com a consolidação do protagonismo dos usuários; 4. a identificação de entraves para a efetivação de uma direção coletiva nos serviços socioeducativos dos equipamentos sociais da proteção social básica do município analisado

La présente recherche porte sur les rapports entre droit pénal des mineurs et justice restaurative dans le cadre d’une approche comparative entre la France et la Belgique. Au-delà de la révélation de similitudes et de différences entre les deux pays dans ces domaines, la recherche aborde également les difficultés présentées par la France et la Belgique dans l’acceptation de la justice restaurative en droit pénal des mineurs et de son développement au sein des institutions judiciaires. Par l’étude des raisons qui ont conduit la France à manquer le tournant restauratif et de celles ayant permis, en Belgique, l’implantation de la justice restaurative dans le droit pénal des mineurs, des points d’ancrage sont relevés de nature à permettre son épanouissement dans l’ordonnance du 2 février 1945. Une expérimentation dans un service éducatif de réparation pénale a été menée avec le souci de prendre en compte des problématiques intéressant le service lui-même (logiques actuarielles, prudentielles, financières, idéologies professionnelles, craintes diverses). L’analyse des pratiques souligne que les services de réparation pénale, inscrits dans une rationalité managériale du traitement du phénomène criminel juvénile, sont limités dans la mise en œuvre des démarches de justice restaurative. Il s’avère également que quelques prises en compte du mineur et des modalités de l’exécution de la mesure envisagée par les éducateurs facilitent (approche psycho-criminologique du passage à l’acte inscrit dans une dimension psycho-socio-éducative de la réparation) ou bien inhibent (approche criminologique de l’acte inscrit dans une dimension rétributive de la réparation) des programmes de justice restaurative. Pour autant, quand bien même la pratique facilite une telle expérimentation, lorsque les éducateurs disposent de mission de « réparation-directe » notamment, des obstacles d’ordre idéologique s’observent au niveau de l’accueil, du démarchage et de la participation de la victime. Il demeure cependant essentiel de souligner que, par la présentation des principes et des promesses de la Justice restaurative aux éducateurs rencontrés, les écueils identifiés tombent, principalement quant à la présence de la victime lors de la mise en œuvre de la réparation pénale directe. Une telle évolution des postures professionnelles augure d’une intégration harmonieuse prochaine des démarches de justice restaurative en droit pénal des mineurs. / This research focuses on the juvenile criminal law and restorative justice in a comparative approach between France and Belgium. Beyond revealing the similarities and differences of these countries in these fields, the research also carters to the difficulties encountered by France and Belgium in the acceptance of restorative justice in juvenile criminal law and its development in the judicial institutions. By studying the reasons that led France to miss the “turning” of restorative justice and those enabled, in Belgium enabled, the implementation of restorative justice in the criminal law for minors, anchor points have been identified for its development in the order of 2 February 1945. Subsequently, an experiment in youth justice service on the reparation measures was led considering difficulties which concern the service itself (actuarial logic, supervisory, financial, professional ideologies and fears). Our analysis of practices in the youth justice services on the reparation measures, reveals that the experimentation of restorative justice is limited by a managerial rationality treatment of juvenile criminal phenomenon. Also, some of the minor approaches and their implementation in the measure facilitate (psycho-criminological approach to acting out part and a psycho-socio-educational dimension in reparation) or inhibit (criminological approach to act itself and a retributive dimension in reparation) restorative justice programs. However, even if the practice facilitates experimentation and that educators apply “direct reparation”, ideological barriers remain in dealing with victims. However, it remains essential to underline that, thanks to the presentation of the principles and promises of restorative justice educators met, the identified pitfalls fall, mainly with the presence of the victim during the implementation of “direct reparation”. Such a development professional postures omen a harmonious integration of next restorative justice approaches in juvenile criminal law.