To remain competitive in an environment with limited natural resources and ever-increasing operational costs, energy efficiency cannot be ignored. From this perspective the need for Energy Service Companies (ESCos) has arisen to address the supply constraint of national utilities and emission reductions faced by governments, to mitigate climate change. This has led to the development of two energy-efficiency finance business applications in South Africa, namely Demand-Side Management (DSM) under Eskom and the Clean Development Mechanism (CDM) under the Kyoto Protocol. The technologies developed by ESCos, primarily for DSM energy efficiency projects, can be directly applied to generate Certified Emission Reduction (CERs) units, or carbon credits under the CDM business model. ESCo executives now need to decide which option will be more profitable; a once-off Rand/MW value from Eskom-DSM or an annual return on investment (ROI) from selling CERs over an extended crediting period. With a volatile CER price and bureaucratic registration procedures, it is very important that managers have all the right information at hand before making such decisions. A unique energy-efficiency investment decision model is developed that incorporates cost benefit analysis, based on the ESCos chosen risk profile. All attributes to the model of both DSM and CDM are defined, discussed and quantified into a decision analysis framework that would minimize risk and maximize profit. These attributes include life cycle analysis, technology transfer, cash flow, future CER prices, and associated project and political risks. The literature and background information that builds up to the development of this decision model serves as a complete handbook with guidelines to the South African energy services industry and investors. This study proposes a new energy-efficiency methodology under the United Nations Framework Convention on Climate Change (UNFCCC) that would increase the amount of CDM energy efficiency projects in South Africa and internationally. The methodology is designed to improve control system efficiency of any large electricity consumer instead of being equipment-specific. This implies that developers can use the same methodology regardless of whether the end-users are clear water pumping systems, compressed air systems, fans etc. This will reduce the cost of registering new methodologies with the UNFCCC and make CDM a more lucrative option to ESCos and other developers. This new energy-efficiency methodology and finance decision model was used in a case study to test its validity and accuracy. Two supporting technologies, REMS-CARBON and OSIMS, were developed in conjunction with HVAC International and tested at the clear water pumping system of Kopanang gold mine. The results from the case study demonstrated that this model is an acceptable tool in ensuring that ESCos gain maximum benefit from energy efficiency finance initiatives. Due to the experience gained with the modalities, procedures and pitfalls of DSM and CDM, further suggestions are made for new protocols to follow the Kyoto Protocol post-2012. South Africa and specifically ESCos could be very well positioned in a global “cap-andtrade” future carbon market. / PhD (Mechanical Engineering), North-West University, Potchefstroom Campus, 2009

The aim of this study was to assess the effective functioning of the Middle Management Learning Programme (MMLP) within the South African Police Service (SAPS), as well as evaluate the performance and effectiveness of employees who were sent for training to enhance their skills and develop their capacity in order to improve service delivery within the broader South African society. The research focused specifically on middle managers who had completed the MMLP. The MMLP was presented at the SAPS Academy in Thabong from 2007 to 2011. According to Meyer et al. (2004:225), a learning programme is a coordinated combination of learning activities, methodologies, processes and other elements of learning, crafted to assist learners to acquire the required knowledge, skills and attitudes. The primary objective of this study was, therefore, to evaluate the effective functioning of the MMLP within the SAPS and to provide sound recommendations based on the empirical findings. Semi-structured interviews and questionnaires were used to determine the effectiveness of the MMLP and obtain information from the respondents who completed the programme during the 2007/8 and 2009/10 financial years. The literature review, interviews and completion of the questionnaires by respondents confirmed the objectives of this study. The overall results indicated that the MMLP had a positive impact on middle managers in the SAPS. The middle managers appear to be driven by a need for recognition, and authorities could exploit this to its advantage by providing a reward system for good performance. The study concludes by, inter alia, recommending that the SAPS review its military culture or style, because the managers who attended the MMLP are unable to advise their seniors, respondents feel overwhelmed, powerless, and helpless and this leads to ineffectiveness in their performance. The requirements to attend the MMLP should be placed on record and should not be compromised to suit particular individuals. The MMLP should also be made a prerequisite for promotion as invaluable skills are transferred to course attendees. / Thesis (Master of Development and Management)--North-West University, Potchefstroom Campus, 2013

To remain competitive in an environment with limited natural resources and ever-increasing operational costs, energy efficiency cannot be ignored. From this perspective the need for Energy Service Companies (ESCos) has arisen to address the supply constraint of national utilities and emission reductions faced by governments, to mitigate climate change. This has led to the development of two energy-efficiency finance business applications in South Africa, namely Demand-Side Management (DSM) under Eskom and the Clean Development Mechanism (CDM) under the Kyoto Protocol. The technologies developed by ESCos, primarily for DSM energy efficiency projects, can be directly applied to generate Certified Emission Reduction (CERs) units, or carbon credits under the CDM business model. ESCo executives now need to decide which option will be more profitable; a once-off Rand/MW value from Eskom-DSM or an annual return on investment (ROI) from selling CERs over an extended crediting period. With a volatile CER price and bureaucratic registration procedures, it is very important that managers have all the right information at hand before making such decisions. A unique energy-efficiency investment decision model is developed that incorporates cost benefit analysis, based on the ESCos chosen risk profile. All attributes to the model of both DSM and CDM are defined, discussed and quantified into a decision analysis framework that would minimize risk and maximize profit. These attributes include life cycle analysis, technology transfer, cash flow, future CER prices, and associated project and political risks. The literature and background information that builds up to the development of this decision model serves as a complete handbook with guidelines to the South African energy services industry and investors. This study proposes a new energy-efficiency methodology under the United Nations Framework Convention on Climate Change (UNFCCC) that would increase the amount of CDM energy efficiency projects in South Africa and internationally. The methodology is designed to improve control system efficiency of any large electricity consumer instead of being equipment-specific. This implies that developers can use the same methodology regardless of whether the end-users are clear water pumping systems, compressed air systems, fans etc. This will reduce the cost of registering new methodologies with the UNFCCC and make CDM a more lucrative option to ESCos and other developers. This new energy-efficiency methodology and finance decision model was used in a case study to test its validity and accuracy. Two supporting technologies, REMS-CARBON and OSIMS, were developed in conjunction with HVAC International and tested at the clear water pumping system of Kopanang gold mine. The results from the case study demonstrated that this model is an acceptable tool in ensuring that ESCos gain maximum benefit from energy efficiency finance initiatives. Due to the experience gained with the modalities, procedures and pitfalls of DSM and CDM, further suggestions are made for new protocols to follow the Kyoto Protocol post-2012. South Africa and specifically ESCos could be very well positioned in a global “cap-andtrade” future carbon market. / PhD (Mechanical Engineering), North-West University, Potchefstroom Campus, 2009

Wireless Sensor Networks (WSN) may consist of hundreds or even thousands of nodes and could be used for a multitude of applications such as warfare intelligence or to monitor the environment. A typical WSN node has a limited and usually irreplaceable power source and the efficient use of the available power is of utmost importance to ensure maximum lifetime of each WSN application. Each of the nodes needs to transmit and communicate sensed data to an aggregation point for use by higher layer systems. Data and message transmission among nodes collectively consume the largest amount of the energy available in a WSN. The network routing protocols ensure that every message reaches the destination and has a direct impact on the amount of transmissions to deliver a messages successfully. To this end the transmission protocol within the WSN should be scalable, adaptable and optimized to consume the least possible amount of energy to suite different network architectures and application domains. This dissertation proposes a Mobile Tolerant Hybrid Energy Efficient Routing Protocol (MT-HEER), where hybrid refers to the inclusion of both flat and hierarchical routing architectures as proposed by Page in the Hybrid Energy Efficient Routing Protocol (HEER). HEER was previously developed at the University of Pretoria and forms the starting point of this research. The inclusion of mobile nodes in the WSN deployment proves to be detrimental to protocol performance in terms of energy efficiency and message delivery. This negative impact is attributable to assuming that all nodes in the network are statically located. In an attempt to adapt to topological changes caused by mobile nodes, too much energy could be consumed by following traditional network failure algorithms. MT-HEER introduces a mechanism to pro-actively track and utilise mobile nodes as part of the routing strategy. The protocol is designed with the following in mind: computational simplicity, reliability of message delivery, energy efficiency and most importantly mobility awareness. Messages are propagated through the network along a single path while performing data aggregation along the same route. MT-HEER relies on at least 40% of the nodes in the network being static to perform dynamic route maintenance in an effort to mitigate the risks of topological changes due to mobile nodes. Simulation results have shown that MT-HEER performs as expected by preserving energy within acceptable limits, while considering the additional energy overhead introduced by dynamic route maintenance. Mobile node tolerance is evident in the protocol's ability to provide a constant successful message delivery ratio at the sink node with the introduction and increase in the number of mobile nodes. MT-HEER succeeds in providing tolerance to mobile nodes within a WSN while operating within acceptable energy conservation limits. AFRIKAANS : Koordlose Sensor Netwerke mag bestaan uit honderde of selfs duisende nodes en kan gebruik word vir 'n legio van toepassings soos oorlogs intellegensie of om die omgewing te monitor. 'n Tipiese node in so 'n netwerk het 'n beperkte en soms onvervangbare energie bron. Die effektiewe gebruik van die beskikbare energie is dus van uiterste belang om te verseker dat die maksimum leeftyd vir 'n koordlose sensor network behaal kan word. Elkeen van die nodes in the network moet die waargeneemde data aanstuur oor die netwerk na 'n versamelings punt vir latere gebruik deur applikasie vlak stelsels. Informasie en boodskap transmissie tussen die nodes is wel een van die aktiwiteite wat die meeste energie verbruik in the netwerk. Die roeterings protokol verseker dat die boodskappe die eindbestemming behaal en het 'n direkte impak op die hoeveelheid transmissies wat kan plaas vind om dit te bewerkstellig. Die roeterings protokol moet dus skaleerbaar, aanpasbaar en verfyn word om die minste moontlike energie te verbruik in verskillende toepassings velde. Hierdie verhandeling stel 'n Bewegings Tolerante Hybriede Netwerk Roeterings Protokol vir Koordlose Sensor Netwerke (“MT-HEER”) voor. In hierdie konteks verwys hybried na die samesmelting van beide plat en hierargiese roeterings beginsels soos voor gestel deur Page in Hybriede Netwerk Roeterings Protokol (“HEER”). HEER was ontwikkel by die Universiteit van Pretoria en vorm die begin punt van hierdie navorsing. Die insluiting van bewegende nodes in 'n Koordlose Sensor Netwerk toon 'n negatiewe tendens in terme van energie effektiwiteit en suksesvolle boodskap aflewerings by die eindbestemming. Die grootste rede vir hierdie negatiewe tendens is die aanname deur gepubliseerde werke dat alle nodes in die netwerk staties is. Te veel energie sal vermors word indien tradisionele fout korregerende meganismes gevolg word om aan te pas by die bewegende nodes. MT-HEER stel 'n meganisme voor om die bewegende nodes te gebruik as deel van die roetering strategie en gevolglik ook hierdie nodes te volg soos hulle beweeg deur die netwerk. Die protokol is ontwikkel met die volgende doelstellings: rekenkundig eenvoudigheid, betroubare boodskap aflewering, energie effektiwiteit en bewustheid van bewegende nodes. Boodskappe word langs 'n enkele pad gestuur deur die netwerk terwyl boodskap samevoeging bewerkstellig word om die eind bestemming te bereik. MT-HEER vereis wel dat ten minste 40% van die netwerk nodes staties bly om die dienamiese roeterings instandhouding te bewerkstellig. Simulasie toetse en resultate het bewys dat MT-HEER optree soos verwag in gevalle waar daar bewegende nodes deel uit maak van die netwerk. Energie bewaring is binne verwagte parameters terwyl die addisionele energie verbruik binne rekening gebring word om te sorg vir bewegende nodes. Die protokol se toleransie teen bewegende nodes word ten toon gestel deur die vermoë van die protokol om konstant 'n hoë suksesvolle bookskap aflewerings verhouding te handhaaf. MT-HEER behaal die uitgesette doel om 'n toleransie teen bewegende nodes beskikbaar te stel, terwyl die protokol steeds funksioneer binne verwagte energie besparings limiete. Copyright / Dissertation (MEng)--University of Pretoria, 2010. / Electrical, Electronic and Computer Engineering / unrestricted

Summaries in Afrikaans and English / Die noodsaaklikheip om produktiwiteit en kwaliteit in hoer onderwys te verbeter, het aanleiding gegee tot die relatief nuwe totale kwaliteitbestuur (TQM)-beweging by tersiere onderriginstellings soos universiteite en technikons. Die integrering van die totale kwaliteitverwante konsepte van strategiese TOM -intensie, eksterne omgewingsfaktore, bestuur se reaksie, kwaliteitstelseleffektiwiteit en deurlopende verbetering in 'n model, dui die gekombineerde gevolge van genoemde konsepte op die institusionele verbetering van technikons en • universiteite aan. Die belangrikste veranderlikes (binne bogenoemde dimensies van die model) wat vir institusionele verbetering by onderskeidelik universiteite en technikons verantwoordelik is, toon ooreenstemming - universiteite en technikons verskil egter ten opsigte van ander minder belangrike veranderlikes. Die funksionering van die model is soos volg: Die bestuur (akademies en administratief) van die tersiere onderriginstelling identifiseer en erken, onderhewig aan aspekte soos leierskap, kennis, ervaring, en aanvaarding, sekere eksterne omgewingsfaktore wat verband hou met die klientebehoeftes (ekstern en intern) en institusionele verbetering. Gegewe genoemde beperkings en faktore besluit bestuur op die (suboptimale) strategiese TQM-intensie om aan klientebehoeftes te voldoen. Die strategiese TQM-intensie sal nou saam met bestuur se reaksie (deur die toepassing van die TQM-beginsels en -filosofie) wat die effektiwiteit van die kwaliteitstelsel bepaal, bepaal op watter kwaliteitvlak die instelling sal opereer. Die kwaliteitstelsel bestaan uit die bestuur-, tegniese. en sosiale stelsel, en is weer eens I aan deurlopende verbetering onderhewig. (Die bestuurstelsel dien as integreerder van die ander twee stelsels.) Die eindresultaat van die toepassing van die TQMfilosofie en -beginsels is institusionele verbetering. Verder kan die model en die resultate van hierdie studie deur universiteite en technikons gebruik word by die verbetering/implementering van hulle eie, unieke totale kwaliteitimplementeringsmodel(le) - 'n uitgebreide implementeringsmodel is vir die rede voorgehou. Laastens kan die (verkorte) meetinstrumente wat vir universiteite en technikons onderskeidelik bepaal is, gebruik word om die sukses met die implementering van TQM by 'n individuele instelling te meet. / The necessity to improve productivity and quality in higher education has resulted in the relatively new movement of Total Qua~ity Management(TQM) at tertiary institutions such as universities and technikons. The integration of the total quality-related concepts of_ strategic TQM intent, external environmental factors, reaction of management, effectiveness of the quality system and continuous improvement in a model, can be used to indicate their combined results on the institutional improvement of technikons and universities. The most important variables (within the above-mentioned dimensions of the model) responsible for institutional improvement at universities and technikons respectively, correspond - however, universities and technikons differ regarding the less important variables. The functioning of the model is. as follows: The management (academic and administrative) of the tertiary educational institution identifies and recognises, subject to aspects such as leadership, knowledge, experience and acceptance, certain external environmental factors which are related to the client's requirements (external and internal) and institutional improvement. Given the above restrictions and factors, management decides on the (sub-optimal) strategic TQM intent to satisfy client requirements. The strategic TOM intent together with the reaction of the management (by the application of the TOM principles and philosophy) which determines the effectiveness of the quality system, will determine on which quality level the institution will operate. The quality system comprises the management, technical and social system, and is again subject to continuous improvement. (The management system serves as an integrator of the other two systems). The end result of the application of the TOM philosophy and principles is institutional improvement. The model and results of the study can further be used by universities and technikons for the improvement\implementation of their own, unique, total quality implementation model(s) - for this reason an extended implementation model was presented. Lastly, the (abridged) measuring instruments established for universities and technikons respectively, can be used to measure the success with the implementation of TQM at an individual institution. / Business Management / D.B.L.

Die doel van hierdie ondersoek is om die gestruktureerde onderhoud, in die vorm van die Targeted Selection Interview tegniek, as geldige keuringsinstrument ter voorspelling van opleidingsukses van bestuursdienstepraktisyns in die Suid-Afrikaanse Polisiediens te ondersoek. Daar is gebruik gemaak van 'n opnamemetode en die opleidingsprestasie van kandidaatbestuursdienstepraktisyns is vergelyk met die resultate wat kandiddate behaal het in hulle evaluering tydens die gestruktureerde onderhoud. Korrelasies is bereken tussen die tellings behaal vir elke dimensie wat die onderhoud evalueer en die tellings onderskeidelik behaal vir elke opleidingsmodule voltooi tydens die 1 0-weke-bestuurs-dienstesertifikaatkursus wat aangebied word deur die Technikon Pretoria. Die resultate behaal in die ondersoek dui op lae, nie-beduidende korrelasies tussen die gestruktureerde onderhoud as keuringsinstrument en die kandidaatbestuursdienstepraktisyns se prestasie tydens opleiding. Die resultate dui dus daarop dat die Targeted Selection Interview wat die Suid-Afrikaanse Polisiediens toepas, nie opleidingsprestasie voldoende voorspel nie. / The aim of this study is to investigate the validity of the structured interview, in the form of the Targeted Selection Interview technique to predict training success of management services practitioners in the South African Police Service. A survey method has been used to obtain the data regarding the training success of candidates and the evaluation results of the structured interview. The correlation was calculated between scores obtained for every dimension measured by the interview and the scores for every training module compl~ted on the 1 0-week management services certificate course, presented by the Technikon Pretoria. The results obtained indicates low, insignificant correlations between the structured interview as selection instrument and the training results of candidate Management Services practitioners. The results thus indicate that the Targeted Selection Interview as applied by the South African Police Service, does not sufficiently predict training success. / Industrial and Organisational Psychology / M.A. (Bedryfsielkunde)

South Africa has already implemented three tax–amnesty programmes: the Second Small Business Tax Amnesty 10 of 2006, the Exchange Control Amnesty Act 12 of 2003 and the Tax Amnesty Act 19 of 1995. In the 2010 budget announcement the Minister of Finance, Mr. Pravin Gordan, announced that there will be another chance for taxpayers to get their tax affairs in order with the Voluntary Disclosure Programme. The main goal of this study is to determine whether the Voluntary Disclosure Programme will prove to be effective or not. The research method utilised is based on an advanced literature study. The secondary goals are as follows: * to obtain a thorough knowledge regarding the three previous tax–amnesties that was implemented in South Africa. A prediction as to the success of the Voluntary Disclosure Programme can be made when using the total number of applications received and the amount of revenue that was received by the previous amnesties, as a measure of success; * to obtain a thorough knowledge of other countries' amnesty–programs, including the following: Australia, Ireland, Canada and the United Kingdom. Their experience and successes regarding their amnesty–programs will be used to predict the success of the Voluntary Disclosure Programme; an * to determine whether the Voluntary Disclosure Programme can be declared as fair. This study indicated that the Voluntary Disclosure Programme may not be effective and that it may have a negative impact on the tax compliance of taxpayers. A recommendation from this study is that the government should win the trust of taxpayers, which will lead to an automatic improvement in tax compliance. This study indicated that the tax amnesty programs should not be used as a mechanism to enhance tax compliance. An issue that needs further exploration is the impact that the Voluntary Disclosure Programme will have in the long–term on tax compliance in South Africa. / Thesis (M.Com. (Tax))--North-West University, Potchefstroom Campus, 2011.

South Africa has already implemented three tax–amnesty programmes: the Second Small Business Tax Amnesty 10 of 2006, the Exchange Control Amnesty Act 12 of 2003 and the Tax Amnesty Act 19 of 1995. In the 2010 budget announcement the Minister of Finance, Mr. Pravin Gordan, announced that there will be another chance for taxpayers to get their tax affairs in order with the Voluntary Disclosure Programme. The main goal of this study is to determine whether the Voluntary Disclosure Programme will prove to be effective or not. The research method utilised is based on an advanced literature study. The secondary goals are as follows: * to obtain a thorough knowledge regarding the three previous tax–amnesties that was implemented in South Africa. A prediction as to the success of the Voluntary Disclosure Programme can be made when using the total number of applications received and the amount of revenue that was received by the previous amnesties, as a measure of success; * to obtain a thorough knowledge of other countries' amnesty–programs, including the following: Australia, Ireland, Canada and the United Kingdom. Their experience and successes regarding their amnesty–programs will be used to predict the success of the Voluntary Disclosure Programme; an * to determine whether the Voluntary Disclosure Programme can be declared as fair. This study indicated that the Voluntary Disclosure Programme may not be effective and that it may have a negative impact on the tax compliance of taxpayers. A recommendation from this study is that the government should win the trust of taxpayers, which will lead to an automatic improvement in tax compliance. This study indicated that the tax amnesty programs should not be used as a mechanism to enhance tax compliance. An issue that needs further exploration is the impact that the Voluntary Disclosure Programme will have in the long–term on tax compliance in South Africa. / Thesis (M.Com. (Tax))--North-West University, Potchefstroom Campus, 2011.

Summaries in Afrikaans and English / Die noodsaaklikheip om produktiwiteit en kwaliteit in hoer onderwys te verbeter, het aanleiding gegee tot die relatief nuwe totale kwaliteitbestuur (TQM)-beweging by tersiere onderriginstellings soos universiteite en technikons. Die integrering van die totale kwaliteitverwante konsepte van strategiese TOM -intensie, eksterne omgewingsfaktore, bestuur se reaksie, kwaliteitstelseleffektiwiteit en deurlopende verbetering in 'n model, dui die gekombineerde gevolge van genoemde konsepte op die institusionele verbetering van technikons en • universiteite aan. Die belangrikste veranderlikes (binne bogenoemde dimensies van die model) wat vir institusionele verbetering by onderskeidelik universiteite en technikons verantwoordelik is, toon ooreenstemming - universiteite en technikons verskil egter ten opsigte van ander minder belangrike veranderlikes. Die funksionering van die model is soos volg: Die bestuur (akademies en administratief) van die tersiere onderriginstelling identifiseer en erken, onderhewig aan aspekte soos leierskap, kennis, ervaring, en aanvaarding, sekere eksterne omgewingsfaktore wat verband hou met die klientebehoeftes (ekstern en intern) en institusionele verbetering. Gegewe genoemde beperkings en faktore besluit bestuur op die (suboptimale) strategiese TQM-intensie om aan klientebehoeftes te voldoen. Die strategiese TQM-intensie sal nou saam met bestuur se reaksie (deur die toepassing van die TQM-beginsels en -filosofie) wat die effektiwiteit van die kwaliteitstelsel bepaal, bepaal op watter kwaliteitvlak die instelling sal opereer. Die kwaliteitstelsel bestaan uit die bestuur-, tegniese. en sosiale stelsel, en is weer eens I aan deurlopende verbetering onderhewig. (Die bestuurstelsel dien as integreerder van die ander twee stelsels.) Die eindresultaat van die toepassing van die TQMfilosofie en -beginsels is institusionele verbetering. Verder kan die model en die resultate van hierdie studie deur universiteite en technikons gebruik word by die verbetering/implementering van hulle eie, unieke totale kwaliteitimplementeringsmodel(le) - 'n uitgebreide implementeringsmodel is vir die rede voorgehou. Laastens kan die (verkorte) meetinstrumente wat vir universiteite en technikons onderskeidelik bepaal is, gebruik word om die sukses met die implementering van TQM by 'n individuele instelling te meet. / The necessity to improve productivity and quality in higher education has resulted in the relatively new movement of Total Qua~ity Management(TQM) at tertiary institutions such as universities and technikons. The integration of the total quality-related concepts of_ strategic TQM intent, external environmental factors, reaction of management, effectiveness of the quality system and continuous improvement in a model, can be used to indicate their combined results on the institutional improvement of technikons and universities. The most important variables (within the above-mentioned dimensions of the model) responsible for institutional improvement at universities and technikons respectively, correspond - however, universities and technikons differ regarding the less important variables. The functioning of the model is. as follows: The management (academic and administrative) of the tertiary educational institution identifies and recognises, subject to aspects such as leadership, knowledge, experience and acceptance, certain external environmental factors which are related to the client's requirements (external and internal) and institutional improvement. Given the above restrictions and factors, management decides on the (sub-optimal) strategic TQM intent to satisfy client requirements. The strategic TOM intent together with the reaction of the management (by the application of the TOM principles and philosophy) which determines the effectiveness of the quality system, will determine on which quality level the institution will operate. The quality system comprises the management, technical and social system, and is again subject to continuous improvement. (The management system serves as an integrator of the other two systems). The end result of the application of the TOM philosophy and principles is institutional improvement. The model and results of the study can further be used by universities and technikons for the improvement\implementation of their own, unique, total quality implementation model(s) - for this reason an extended implementation model was presented. Lastly, the (abridged) measuring instruments established for universities and technikons respectively, can be used to measure the success with the implementation of TQM at an individual institution. / Business Management / D.B.L.

Die doel van hierdie ondersoek is om die gestruktureerde onderhoud, in die vorm van die Targeted Selection Interview tegniek, as geldige keuringsinstrument ter voorspelling van opleidingsukses van bestuursdienstepraktisyns in die Suid-Afrikaanse Polisiediens te ondersoek. Daar is gebruik gemaak van 'n opnamemetode en die opleidingsprestasie van kandidaatbestuursdienstepraktisyns is vergelyk met die resultate wat kandiddate behaal het in hulle evaluering tydens die gestruktureerde onderhoud. Korrelasies is bereken tussen die tellings behaal vir elke dimensie wat die onderhoud evalueer en die tellings onderskeidelik behaal vir elke opleidingsmodule voltooi tydens die 1 0-weke-bestuurs-dienstesertifikaatkursus wat aangebied word deur die Technikon Pretoria. Die resultate behaal in die ondersoek dui op lae, nie-beduidende korrelasies tussen die gestruktureerde onderhoud as keuringsinstrument en die kandidaatbestuursdienstepraktisyns se prestasie tydens opleiding. Die resultate dui dus daarop dat die Targeted Selection Interview wat die Suid-Afrikaanse Polisiediens toepas, nie opleidingsprestasie voldoende voorspel nie. / The aim of this study is to investigate the validity of the structured interview, in the form of the Targeted Selection Interview technique to predict training success of management services practitioners in the South African Police Service. A survey method has been used to obtain the data regarding the training success of candidates and the evaluation results of the structured interview. The correlation was calculated between scores obtained for every dimension measured by the interview and the scores for every training module compl~ted on the 1 0-week management services certificate course, presented by the Technikon Pretoria. The results obtained indicates low, insignificant correlations between the structured interview as selection instrument and the training results of candidate Management Services practitioners. The results thus indicate that the Targeted Selection Interview as applied by the South African Police Service, does not sufficiently predict training success. / Industrial and Organisational Psychology / M.A. (Bedryfsielkunde)