<p>Umeå is a city that is known for its music scene. Credible bands and artists have consequently sprung out and put the city on the map for as long the authors of this paper can remember. The city has a specific image and this study seeks to shine a light on how this came to be. Has there been a conscious marketing strategy in order to gain the reputation that Umeå has, or is the city’s music scene so prominent that it speaks for itself? Data for the study were collected through conducting qualitative interviews with the producers of the two music festivals Umeå Open and Umeå International Jazz Festival. The results show that cultural visions and marketing are constantly interacting, but to the authors’ knowledge, no conscious decisions have previously been taken to market Umeå as a city of music. Still, with current acts like Deportees, David Sandström and Frida Hyvönen just to mention a few, the image of Umeå is more justified than ever.</p>

Umeå is a city that is known for its music scene. Credible bands and artists have consequently sprung out and put the city on the map for as long the authors of this paper can remember. The city has a specific image and this study seeks to shine a light on how this came to be. Has there been a conscious marketing strategy in order to gain the reputation that Umeå has, or is the city’s music scene so prominent that it speaks for itself? Data for the study were collected through conducting qualitative interviews with the producers of the two music festivals Umeå Open and Umeå International Jazz Festival. The results show that cultural visions and marketing are constantly interacting, but to the authors’ knowledge, no conscious decisions have previously been taken to market Umeå as a city of music. Still, with current acts like Deportees, David Sandström and Frida Hyvönen just to mention a few, the image of Umeå is more justified than ever.

Research questions: How can event marketing be studied as a part of relationship marketing?How can event marketing be used to strengthen customer-brand relationships? Purpose: The purpose of this thesis is to study event marketing as a part of relationship marketing, by analysing the elements of trust, commitment, brand involvement, brand emotions, brand attitudes and customer value. Method: This research was conducted using a quantitative research method, where the primary data was collected via an online-survey distributed to visitors at Chokladgästabudet at Waxholms Hotel and GastroNord, two food-related events. In total, the study received 102 respondents. Conclusion: The study found support for previous studies regarding events having an effect on the customer-brand relationships. However, this study also found that events have a particular effect on the emotional aspects of the theories used in the study, which are believed to lead to stronger relationships.

Submitted by Catarina Ribeiro (catarinacpr@gmail.com) on 2016-03-07T18:06:32Z No. of bitstreams: 1 Master Thesis - Catarina Peres Ribeiro.pdf: 1434267 bytes, checksum: 9d63b69f24d336186dcb0e2b11ed6577 (MD5) / Approved for entry into archive by Janete de Oliveira Feitosa (janete.feitosa@fgv.br) on 2016-08-01T14:57:16Z (GMT) No. of bitstreams: 1 Master Thesis - Catarina Peres Ribeiro.pdf: 1434267 bytes, checksum: 9d63b69f24d336186dcb0e2b11ed6577 (MD5) / Approved for entry into archive by Maria Almeida (maria.socorro@fgv.br) on 2016-08-01T19:53:29Z (GMT) No. of bitstreams: 1 Master Thesis - Catarina Peres Ribeiro.pdf: 1434267 bytes, checksum: 9d63b69f24d336186dcb0e2b11ed6577 (MD5) / Made available in DSpace on 2016-08-01T19:53:40Z (GMT). No. of bitstreams: 1 Master Thesis - Catarina Peres Ribeiro.pdf: 1434267 bytes, checksum: 9d63b69f24d336186dcb0e2b11ed6577 (MD5) Previous issue date: 2016-01-29 / Event Marketing represents a common promotional strategy that involves direct contact between brands and consumers at special events, namely concerts, festivals, sporting events and fairs. Brands have been investing in sponsorship as a means of associating themselves with particular events, essentially with the goal to enhance brand image and brand awareness. Interestingly, the response of consumers to event marketing has not yet been fully understood. This dissertation fills this gap. More specifically, it intends to determine the extent to which sponsoring brands at events favors brand awareness (recall and recognition) and how it relates to brand attitude. Based on three Portuguese music festivals, two studies were conducted to ascertain event sponsorship’s impact on consumer memory, notably Brand Recall and Brand Recognition, and correlation with attitudes towards the brands such as familiarity and liking. The key findings of these studies show that recognition is much higher for those respondents who attended the festivals, presenting a score of 73,9%, in comparison with recall, presenting a much lower score of 37,5%. Further, and surprisingly, it suggests that the ability to recall and recognize sponsoring brands is not associated to consumer attitudes towards the brands. Instead, it relates to the time consumers dedicated to these particular events, that is, the number of music festivals attended. / Marketing em Eventos representa uma estratégia promocional comum que envolve contacto direto entre marcas e consumidores em eventos pontuais, nomeadamente concertos, festivais, eventos desportivos e até feiras. As marcas têm investido em patrocínios como um meio de associação a eventos específicos, principalmente com o objetivo de intensificar a sua imagem e notoriedade. Interessantemente, as reações dos consumidores relativamente ao marketing em eventos não foi ainda inteiramente compreendida. Esta é precisamente a lacuna que esta dissertação tenciona preencher. Mais especificamente, esta pretende determinar em que medida o patrocínio de marcas em eventos favorece verdadeiramente a notoriedade das mesmas, e a correlação com as atitudes do consumidor. Baseados em três festivais de música Portugueses, foram conduzidos dois estudos com o objetivo de averiguar o impacto do patrocínio em eventos na memória do consumidor, particularmente Brand Recall e Brand Recognition, e a correlação com as atitudes para com as marcas, tal como familiaridade e agrado. As principais descobertas destes estudos, mostram que o reconhecimento das marcas (brand recognition) é mais alto para os consumidores que frequentaram os festivais, apresentando um resultado de 73,9%, comparativamente com a lembrança das mesmas (brand recall), apresentando um resultado mais reduzido de 37,5%. Para além disso, e surpreendentemente, sugere que a capacidade de lembrar e reconhecer as marcas patrocinadoras não está associada às atitudes do consumidor para com as marcas, mas sim relacionada com o tempo dedicado a este tipo de eventos, isto é, ao numero de festivais de música em que participa.

The objective of the thesis was to analyze the current situation of the outdoor museum Veselý Kopec, and based upon the gathered primary and secondary data, to evaluate, consider and recommend new options and steps leading to improvement of the current situation. The final aim was to consider and propose new products, efficiently utilizing the potential of the museum in tourism.

The main purpose of this work was proposing of tourism trade product. This aim was achieved by research supply of events, which take place in Votice region and also finding out of demand on a basic of questionary research. The evalution of the experts from the areas related to product also contributed to the creation of an appropriate product. All those observations leaded to the creation of product called healthpath.

Submitted by Jean Medeiros (jeanletras@uepb.edu.br) on 2016-09-29T12:52:32Z No. of bitstreams: 1 PDF - Sandra Paula Veras Amorim Costa.pdf: 2926356 bytes, checksum: 2694f35cbb1b6c65cf6aef1986ed9b74 (MD5) / Approved for entry into archive by Secta BC (secta.csu.bc@uepb.edu.br) on 2016-10-05T16:51:45Z (GMT) No. of bitstreams: 1 PDF - Sandra Paula Veras Amorim Costa.pdf: 2926356 bytes, checksum: 2694f35cbb1b6c65cf6aef1986ed9b74 (MD5) / Made available in DSpace on 2016-10-05T16:51:45Z (GMT). No. of bitstreams: 1 PDF - Sandra Paula Veras Amorim Costa.pdf: 2926356 bytes, checksum: 2694f35cbb1b6c65cf6aef1986ed9b74 (MD5) Previous issue date: 2016-07-05 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPES / This Dissertation aims to analyze the development of concepts present in the speeches of of actors involved planning and implementation of the event denominated „O Maior São João do Mundo‟ (MSJM) (The Greater Saint John of the World), held annually in Campina Grande / Paraiba State, Brazil. The methodology consisted of a qualitative approach, using the Content Analysis of interviews carried out with a non-random sample of actors involved in the formulation and implementation of MSJM. The clipping time selected for the research covered the period 2008/2009 relating to the administration of former City Mayor, Veneziano Vital do Rego; and 2014/2015, which concerns to the present government of Romero Rodrigues. Among the findings of the content analysis of the corpus described above we point out the following: (1) The MSJM/CG/PB emerged in a context in which it was sought an alternative to the resumption of the local decline of the cotton trade economic dynamism and of the industrial development, turning the public management for urban entrepreneurship, in a scenario in which culture becomes a commodity, mobilizing strategic planning of the event to boost local tourism, in addition to profit of becoming the event itself on a time for maintenance and achievement of political capital by the mayors and the groups that support its governments; (2) there is a predominance in the frequency of expressions indicating the arising economic growth of the event, both among municipal administrators and among non- governmental actors; (3)the social development does not appear significantly in the analyzed „corpus‟; (4) and both managements demonstrate commitment on the generation of employment and income, development of tourism and development as culture. / Esta dissertação tem como objetivo analisar as concepções de desenvolvimento mobilizadas nas falas de atores envolvidos com a realização do evento denominado O Maior São João do Mundo (MSJM), que acontece anualmente em Campina Grande/PB. A metodologia compreendeu uma abordagem qualitativa, usando a Análise de Conteúdo de entrevistas feitas com uma amostra qualitativa de atores envolvidos na formulação e implementação do MSJM. O recorte de tempo selecionado para a pesquisa compreendeu o período 2008/2009, referente à gestão do ex-prefeito Veneziano Vital do Rego/PMDB; e 2014/2015, que concerne à atual administração pública de Romero Rodrigues/PSDB. Dentre as conclusões da Análise de Conteúdo do material acima descrito, destacamos: (1) O MSJM/CG/PB surgiu em um contexto em que se buscava uma alternativa para a retomada do dinamismo econômico pós- declínio do comércio algodoeiro e do desenvolvimento industrial, voltando-se a gestão pública para o empreendedorismo urbano, em um cenário em que a cultura torna-se uma commodity, mobilizando-se o planejamento estratégico do evento para alavancar o turismo local, além de constituir-se em uma ocasião para manutenção e conquista de capital político pelos prefeitos e os grupos que lhe dão suporte; (2) há uma predominância na frequência de expressões indicando o crescimento econômico advindo do evento, tanto entre os gestores públicos municipais quanto entre os atores não-governamentais; (3) o desenvolvimento social, sustentável, não aparece de modo significativo no corpus analisado; (4) e ambas gestões demonstram empenho quanto à geração de emprego e renda, desenvolvimento do turismo e desenvolvimento como cultura.

The purpose of this study, written in Swedish, is to study two of the most popular sportsevents in Sweden; Vasaloppet and Göteborgsvarvet (Gothenburg Half Marathon) and theaffect the events has on the host destinations and also how the organizers use the destinationsfor their development.The study also shows how municipalities and public authorities connected to destinationdevelopment handles these events for their own purpose in their destination marketing todevelop their destination and improve the destination image.To achieve the purpose of the study, the following research questions has been formulated:“How does the municipality work with these events to improve the development of thedestination?” and “How does Vasaloppet and Göteborgsvarvet affect the destinations and howdoes the race events use their destination for their development?”Big events related to tourism is often organized by independent actors without any supportfrom the government controlled authorities. Despite that, the municipality or governmentcontrolled organizations will always have an an impact on these big events since they providethe essential infrastructure, transport, etc.One of the tools used in this study is semi structured interviews with 19 different, for thecases, relevant people, including the leaders within the organizing committees of Vasaloppetand Göteborgsvarvet. Interviews has also been made with the municipalities and otherpartners to the organizers. As a complement to these interviews, we have also interviewed afew participants from the two races. The study is also complemented with media articles andother previous research in the subject.The study identifies a strong dependency between the organizers and destinations that goesboth ways. The conclusion clearly shows the needs of cooperation and support between all theinvolved organizations to be able to achieve the best possible result and development. Thestudy reveals how all the involved organizations cooperates and works in relation to eachother and what could be done in other ways to optimize the best conditions for development. / Syftet med den här studien är att kartlägga hur två av Sveriges största folkliga evenemang,Vasaloppet och Göteborgsvarvet, påverkar de destinationer de äger rum i och hur använder desig av respektive ort. Även hur aktuella kommuner och offentliga instanser kopplade tilldestinationsutveckling arbetar för att kapitalisera på dessa evenemang, dels ekonomiskt menframförallt i marknadsförande och imagelyftande syfte. För att uppnå studiens syfte harföljande forskningsfrågor utformats: “Hur arbetar kommunen, kopplat till destinationsutveckling,för att kapitalisera på dessa evenemang, dels ekonomiskt men framförallt imarknadsförande och imagelyftande syfte?” och “Hur påverkar Vasaloppet och Göteborgsvarvetsina respektive destinationer och hur använder evenemangen sig i sin tur av orten?”Stora evenemang relaterade till turistnäringen arrangeras ofta av självständiga aktörer utaninblandning från offentlig verksamhet. Dock kommer det offentliga alltid påverkaförutsättningarna för arrangemanget genom exempelvis att förse evenemanget med nödvändiginfrastruktur, transportmedel, markupplåtelse med mera, vilket är något som staten,kommunen, landstinget eller myndigheter ansvarar över (Svensk Turism 2010).Forskningsfrågorna har besvarats med hjälp utav semistrukturerade intervjuer med 19personer som vi ansett vara relevanra. Dessa är: Informant vid Mora kommun, Älvdalenskommun och Malung-Sälens kommun samt informant vid Sälens turistbyrå, Eva-Lena Frick(Vasaloppets VD) och Bo Edsberger (Göteborgsvarvets general).Vidare har även sponsorer avevenemangen och deltagare intervjuats. Intervjuerna gavs innebörd genom meningskoncentrering.Detta betyder att information som framkommit i intervjuerna delas in i olikateman. Intervjutexterna har sedan analyserats med hjälp av vår referensram som innehåller decentrala begreppen: Turistdestination, Evenemangsmarknadsföring, Event branding ochSportevenemang. Vidare kompletterades faktan från intervjuerna med information från mediasom behandlat de olika evenemangen.I studien har ett tydligt beroende mellan arrangör och destination identifierats i tvåvägariktningar. Det visar på behovet av samarbete och stöttning mellan de två parterna för att nåbäst möjliga resultat och utveckling. I studien framkommer hur de olika inblandadeorganisationerna i dagsläget arbetar med och förhåller sig till varandra.

Syftet med denna undersökning är att den ska öka förståelsen kring hur referenser till människans fem sinnen kan se ut i marknadsföring av löplopp. Tidigare studier menar att det är svårt, om inte omöjligt, att stimulera vissa av dessa sinnen via sociala medier vilket också väcker ett intresse för hur företag arbetar för att komma i kontakt med dessa sinnen? Undersökningen fokuserar på fem löplopps marknadsföring. För undersökningen har en kvalitativ metod använts där loppens hemsidor, officiella filmer samt Facebook- och Instagram-inlägg studerats. För att förstå insamlade data har dels en teori om sinnesmarknadsföring av Hultén, Broweus och van Dijk använts men också en teori gällande samverkan mellan text och bild av Nordström. Dessa används vidare som verktyg vid analysarbetet tillsammans tidigare forskning. Resultaten av föreliggande studie visar att löploppens marknadsföring via Internet endast stimulerar synen samt hörseln. För lukten, smaken och känseln kan människan endast ha minnen till upplevelser genom just dessa sinnen. / The purpose of this study is to increase the understanding of how references to humans five senses can be seen in the marketing of running races. Earlier studies highlight that it is difficult, if not even impossible, to stimulate some of these senses through social media, which also raises an interest in how companies work to get in touch with these senses? This study focuses on the marketing of five running races. For this study, a qualitative method has been used where the websites of the running races, official videos, Facebook and Instagram posts have been studied. In order to understand the collected data, a theory of sense marketing by Hultén, Broweus and van Dijk has been used, but also a theory about interaction between text and image by Nordström. These two theories are used as tools in the analysis work. The results shows that the marketing of the running races only stimulates the sight sense and the sense of hearing. For the smell sense, taste sense and touch sense the human being can only have memories of experiences through these specific senses.

The aim of this thesis is the impact analysis of hosting the IIHF Ice Hockey World Championship in Prague and Ostrava in 2015.The first part of thesis is about sport events, event marketing and event tourism. The second part of thesis is the analysis of impacts of hosting IIHF Ice Hockey World Championship on tourism in Prague and Ostrava.