Ao longo do século XX, o comportamento das empresas tomou novos rumos, principalmente no que diz respeito ao desenvolvimento de lideranças globais. Este estudo busca compreender o processo de formação de líderes globais na General Motors do Brasil. Para cumprir tal objetivo, foram coletadas informações através de entrevistas semi-estruturadas com 14 participantes: seis (6) líderes globais e oito (8) líderes globais em potencial. Foram efetuadas observações locais e também pesquisa documental. Para o tratamento e interpretação dos dados coletados, utilizou-se a análise de conteúdo. A análise qualitativa permitiu compreender, em maior profundidade, o processo de formação de lideranças globais na perspectiva da organização investigada. Portanto, um líder considerado global apresenta peculiaridades como flexibilidade, capacidade de adaptação, versatilidade, iniciativa e tolerância à pressão. Tais características poderão ser encontradas nos líderes tradicionais, e, inclusive, os líderes globais poderão apresentar perfis diferenciados em função das exigências do cargo que ocupam e/ou da equipe que coordenam, mas para lidar constantemente com subsidiárias de outros países, passar por processos de expatriação, negociações, enfrentar a competitividade global e, ainda, buscar resultados positivos para a organização, tais competências deverão ser percebidas e constantemente desenvolvidas. Assim, os líderes globais dispõem de características que foram construídas ao longo de suas vidas, por intermédio das empresas nas quais passaram ou devido a capacitações; o líder global foi capaz de olhar sua formação de maneira diferenciada, ou seja, atendo-se às suas experiências e às lições adquiridas e, diante disso, estruturando sua carreira através da melhoria contínua e do seu desenvolvimento pessoal e profissional. / Throughout century XX, the behavior of the companies took new routes, mainly, in relation to the development of global leaderships. This study aims to understand the process of formation of global leaders in the General Motors of Brazil. To fulfill such objective, information had been collected through semi-structured interviews with 14 participants, six (6) global leaders and eight (8) potential global leaders. Local observation and also documentary research had been effected. For the treatment and interpretation of the collected data, it was used content analysis. The qualitative analysis allowed understanding, more deeply, the process of formation of global leaderships in the perspective of the investigated organization. Therefore, a so called global leader presents peculiarities as flexibility, capacity of adaptation, versatility, initiative and tolerance to pressure. Such characteristics could be found in traditional leaders, and the global leaders will also be able to present distinctive profiles due to the requirements of the position which they occupy and/or the team they coordinate, but to regularly deal with subsidiary of other countries, to go through processes of expatriation, negotiations, to face the global competitiveness and yet, to search resulted positive for the organization, such abilities will have to be perceived and constantly developed. Thus, the global leaders make use of characteristics that had been constructed throughout their lives, by means of the companies in which they had passed or because of the qualifications; the global leader was capable to look at its formation in a diverse way, that is, dealing with its experiences and acquired knowledge, and then, organizing its career through the continuous improvement, as well its personal and professional development.

Ao longo do século XX, o comportamento das empresas tomou novos rumos, principalmente no que diz respeito ao desenvolvimento de lideranças globais. Este estudo busca compreender o processo de formação de líderes globais na General Motors do Brasil. Para cumprir tal objetivo, foram coletadas informações através de entrevistas semi-estruturadas com 14 participantes: seis (6) líderes globais e oito (8) líderes globais em potencial. Foram efetuadas observações locais e também pesquisa documental. Para o tratamento e interpretação dos dados coletados, utilizou-se a análise de conteúdo. A análise qualitativa permitiu compreender, em maior profundidade, o processo de formação de lideranças globais na perspectiva da organização investigada. Portanto, um líder considerado global apresenta peculiaridades como flexibilidade, capacidade de adaptação, versatilidade, iniciativa e tolerância à pressão. Tais características poderão ser encontradas nos líderes tradicionais, e, inclusive, os líderes globais poderão apresentar perfis diferenciados em função das exigências do cargo que ocupam e/ou da equipe que coordenam, mas para lidar constantemente com subsidiárias de outros países, passar por processos de expatriação, negociações, enfrentar a competitividade global e, ainda, buscar resultados positivos para a organização, tais competências deverão ser percebidas e constantemente desenvolvidas. Assim, os líderes globais dispõem de características que foram construídas ao longo de suas vidas, por intermédio das empresas nas quais passaram ou devido a capacitações; o líder global foi capaz de olhar sua formação de maneira diferenciada, ou seja, atendo-se às suas experiências e às lições adquiridas e, diante disso, estruturando sua carreira através da melhoria contínua e do seu desenvolvimento pessoal e profissional. / Throughout century XX, the behavior of the companies took new routes, mainly, in relation to the development of global leaderships. This study aims to understand the process of formation of global leaders in the General Motors of Brazil. To fulfill such objective, information had been collected through semi-structured interviews with 14 participants, six (6) global leaders and eight (8) potential global leaders. Local observation and also documentary research had been effected. For the treatment and interpretation of the collected data, it was used content analysis. The qualitative analysis allowed understanding, more deeply, the process of formation of global leaderships in the perspective of the investigated organization. Therefore, a so called global leader presents peculiarities as flexibility, capacity of adaptation, versatility, initiative and tolerance to pressure. Such characteristics could be found in traditional leaders, and the global leaders will also be able to present distinctive profiles due to the requirements of the position which they occupy and/or the team they coordinate, but to regularly deal with subsidiary of other countries, to go through processes of expatriation, negotiations, to face the global competitiveness and yet, to search resulted positive for the organization, such abilities will have to be perceived and constantly developed. Thus, the global leaders make use of characteristics that had been constructed throughout their lives, by means of the companies in which they had passed or because of the qualifications; the global leader was capable to look at its formation in a diverse way, that is, dealing with its experiences and acquired knowledge, and then, organizing its career through the continuous improvement, as well its personal and professional development.

In a world that is getting more and more globalized and dependent of the progress within the sphere of technology, there is a need for organizations to keep up with this development. Virtual Teams are a developing area, where there is a strive and a consistent desire to evolve and reach a higher level of efficiency. There is also a development when it comes to communication and is a consequence of a world that is increasingly globalized, and creating global competition is facilitated by a wider use of information and communication technology This leads to higher demands on the Virtual Leader in order to make sure that the team reaches its full potential, and being able to tackle the challenges that comes with leading an in a Virtual Environment. Since it is a subject that is still going through a phase of evolution, there is a knowledge gap in both a theoretical and practical view. The creation of Virtual Teams and the Virtual Leader encounters several aggravating challenges compared to traditionally collocated teams. There is a need for a clear definition of a Virtual Leader as well how to handle upcoming challenges. This study suggests a suitable definition for a Virtual Leader, where the result was drawn from a literature review and qualitative data from ten different companies and twenty respondents. A connection is drawn to the Fundamental Interpersonal Relations Orientation model (FIRO) made by Will Schutz in 1958. The main objectives of a leader are still the same, it is rather the context that has changed, and therefore an expansion of the model is presented. This reinforces the purpose of this study which is to investigate how a Virtual Leader can overcome the aforementioned challenges and ensure that everyone in the team are heading in the same direction.

This study explores potential implications of the Personal Leadership method for study abroad instructors and their students as emerging global leaders. This research documents and analyzes the experience of one cohort of Council of International Educational Exchange (CIEE) international educators as they gained a preliminary understanding of the Personal Leadership method across a five-month virtual blended learning course. Additionally, this research looks at CIEE's decision to incorporate Personal Leadership into their intercultural competency training program. Finally, this research examines the predicted global leadership development benefits Personal Leadership could provide students learning abroad, according to this cohort of international educators. This study employs qualitative methods in the case study of one CIEE instructor cohort. The researcher limited data collection to unstructured expert interviews, instructors' written discussion and polling data reported during the recorded course sessions, and a Likert-type scale exit survey. The findings from this study suggest that Personal Leadership offers a useful, process-based method for self-inquiry that significantly helps individuals develop affective qualities essential to be effective global leaders.

International House at the University of Alberta (I-House) is a living-learning campus residence that aims to build a strong community from an intentionally diverse population of international and Canadian students. With global education programming that focuses on leadership through community building, I-House creates opportunities for new leaders to emerge in a culturally complex environment that is thought to foster global leadership development. Eighteen I-House alumni and residents who were recognized for their leadership contributions were interviewed in-depth to determine whether and how their experiences at I-House contributed to developing their global leadership capacities and to offer insight into best practice leadership behaviors for an intensive multicultural environment. It was found that the global education culture at I-House created a nurturing environment where diverse perspectives were actively valued; I-House leaders perpetuated mechanisms of active inclusion and support, and global leadership practices that were developed in I-House continued into leaders‘ personal and professional lives.

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The work place is becoming more flexible and an increasing number of employees report to a leader in another location or country. The borders between different countries, work places and cultures are diminished to a greater extent than before. Working from a distance means new opportunities in terms of competence development, flexibility in working hours, tasks and resources, a larger platform for various career opportunities and an expanded network. The purpose with this study is to examine how leaders can create a successful virtual team and motivate remotely. The qualitative study is carried out through interviews with leaders and employees within Nielsen Nordic. The result shows that the distance leader needs to be clear in terms of communication, responsibilities and expectations and allow the employees to “lead themselves”. The leader should encourage knowledge sharing and interaction in the team. Regular physical meetings are crucial for creating good relationships and effective cooperation. To create a motivated team the leader should e.g. involve the employees in decisions, work with feedback and understand the individual motivational factors. / Arbetsplatsen blir i högre utsträckning mer flexibel och fler och fler har en chef på annan ort eller i annat land. Gränserna mellan olika länder, arbetsplatser och kulturer suddas ut i större utsträckning än tidigare. Att arbeta på distans innebär bl.a. nya möjligheter vad gäller kompetensutveckling, större flexibilitet i arbetstid, arbetsuppgifter och resurser, en större plattform för olika karriärmöjligheter och ett utvidgat nätverk. Syftet med denna uppsats är att undersöka hur chefer kan skapa ett framgångsrikt virtuellt team och motivera på distans. Studien är kvalitativ och har utförts genom intervjuer med chefer och medarbetare på Nielsen i Norden. Resultatet visar att distanschefen måste vara tydlig vad gäller kommunikation, ansvar och förväntningar samt till stor del låta medarbetarna ”leda sig själva”. Chefen bör även uppmuntra kunskapsutbyte och interaktion i teamet. Regelbundna fysiska möten är avgörande för att skapa en god relation och ett effektivt samarbete. För att skapa ett motiverat team bör cheferna bl.a. involvera medarbetarna i beslut, arbeta mycket med feedback samt sätta sig in i medarbetarnas individuella drivkrafter. / Kristina Solbreck

The objective of this multi-perspective qualitative research study was to explore the phenomenon of Inclusivity and to develop a theoretical Inclusivity Framework. Inclusivity is defined by the researcher as a radical transformational methodology with the intent to achieve sustainable results. A case study, in which an Inclusivity Transformational Strategy was implemented, was introduced to provide context. Six years after initial implementation of this strategy, with the purpose to investigate the sustainability thereof, in-depth interviews with a phenomenological nature were conducted with national leaders (n=4) responsible for the strategy and provincial leaders (n=13) that participated in the interventions. Furthermore, a round table discussion was conducted with the executive team (n=12), and three focus groups were held on regional leader level (n=32) and three on employee level (n=28). The essence of the phenomenon namely Inclusivity was synthesised through Phenomenology. Emerging theory was built through Grounded Theory principles. Meta-insights were derived through content analysis. Post Intervention Investigation was done in the case organisation. This strategy and the Inclusivity Framework, derived from literature, were adapted and presented as contributors to the theory of Inclusivity. Positive trends were found in the case organisation, in profitability, retention, compliance to legislation, levels of emotional intelligence of leaders and organisational climate indicators. Six years after the initial stages of the strategy were implemented, evidence of the principles of Inclusivity was still found. It was derived that Inclusivity leads to higher levels of commitment, trust and engagement. Fundamental to the achievement of success were leadership�s emotional intelligence, and willingness to allow differences. A key finding was that although aligned around strategy, individual styles were allowed to manifest in the case organisation. Creating Inclusivity in one system may however lead to the exclusion of other systems. It was concluded that Inclusivity as defined by this study is a radical transformational methodology that may result in sustainable transformation. / Graduate School of Business Leadership / D.B.L.

The objective of this multi-perspective qualitative research study was to explore the phenomenon of Inclusivity and to develop a theoretical Inclusivity Framework. Inclusivity is defined by the researcher as a radical transformational methodology with the intent to achieve sustainable results. A case study, in which an Inclusivity Transformational Strategy was implemented, was introduced to provide context. Six years after initial implementation of this strategy, with the purpose to investigate the sustainability thereof, in-depth interviews with a phenomenological nature were conducted with national leaders (n=4) responsible for the strategy and provincial leaders (n=13) that participated in the interventions. Furthermore, a round table discussion was conducted with the executive team (n=12), and three focus groups were held on regional leader level (n=32) and three on employee level (n=28). The essence of the phenomenon namely Inclusivity was synthesised through Phenomenology. Emerging theory was built through Grounded Theory principles. Meta-insights were derived through content analysis. Post Intervention Investigation was done in the case organisation. This strategy and the Inclusivity Framework, derived from literature, were adapted and presented as contributors to the theory of Inclusivity. Positive trends were found in the case organisation, in profitability, retention, compliance to legislation, levels of emotional intelligence of leaders and organisational climate indicators. Six years after the initial stages of the strategy were implemented, evidence of the principles of Inclusivity was still found. It was derived that Inclusivity leads to higher levels of commitment, trust and engagement. Fundamental to the achievement of success were leadership�s emotional intelligence, and willingness to allow differences. A key finding was that although aligned around strategy, individual styles were allowed to manifest in the case organisation. Creating Inclusivity in one system may however lead to the exclusion of other systems. It was concluded that Inclusivity as defined by this study is a radical transformational methodology that may result in sustainable transformation. / Graduate School of Business Leadership / D.B.L.