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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
101

Contribuição a mensuração de desempenho de processos: aplicação em instituição de ensino superior

Sardelli Neto, João Antonio 12 June 2006 (has links)
Made available in DSpace on 2016-04-25T18:40:18Z (GMT). No. of bitstreams: 1 JOAO ANTONIO SARDELLI NETO.pdf: 1201413 bytes, checksum: 16c2b87722246c16b36ddb6df57c0b79 (MD5) Previous issue date: 2006-06-12 / Due to the incapacity of the public sector to provide resources to support the demand for higher education, during the ten last years, the private education system became protagonist of an unprecedented expansion. Such an expansion created a situation of intense competition, in which only those institutions that may maintain a certain standard of quality for education will survive, supported by an appropriate system for the monitoring of the critical factors for success. The central focus of this study is to perform a test based upon a theoretical reference in order to observe and to treat the processes that affect the performance of a higher education institution, through a bibliographic research and submitting a proposal for a model that may be of interest of the managers of said entities. The proposal advances within the context of higher education institutions, in respect to Measuring the Performance of academic support Processes, in order to identify opportunities to eliminate wastes and to have a continuous improvement. The contribution of the Managerial Accounting for the implementation and monitoring of operational improvement initiatives is examined within a strategic point of view. General principles of Process Management are broached as a manner to create a conceptual basis for the elaboration of indexes that comply with the information requirements to guide the management process. The study submits an analysis of the results achieved, showing the possibility to eliminate wastes and to have a continuous improvement. The concept of Contribution Costing was applied for the classification of courses, by order of absolute value of its contribution towards the final result. The model has shown itself to be appropriate for the recommended objectives / Devido à incapacidade do setor público em prover recursos para suportar a demanda por ensino superior, nos últimos dez anos, o ensino privado acabou sendo protagonista de uma expansão sem precedentes. Este crescimento estabeleceu uma situação de intensa competitividade, devendo sobreviver apenas as instituições que consigam manter um padrão de qualidade no ensino, apoiada num sistema adequado para monitoramento dos fatores críticos de sucesso. O foco central do presente estudo é realizar um ensaio a partir de um referencial teórico para observação e tratamento dos processos que afetam o desempenho de uma instituição de ensino superior, mediante pesquisa bibliográfica e proposição de um modelo que possa ser do interesse dos gestores destas entidades. A proposta se desenvolve no contexto das instituições de ensino superior, no que se refere à Mensuração de Desempenho de Processos de apoio acadêmico, visando identificar oportunidades para eliminação de desperdícios e melhoria contínua. A contribuição da Contabilidade Gerencial para a implementação e monitoramento de iniciativas de melhorias operacionais é examinada dentro de um enfoque estratégico. Princípios gerais da Gestão por Processos são abordados como forma de criar um arcabouço conceitual para elaboração de indicadores que atendam os requisitos de informação para orientar o processo de gestão. O estudo apresenta uma análise dos resultados obtidos, através do modelo proposto para planejamento e controle dos processos selecionados, demonstrando potencial para eliminação de desperdícios e melhoria contínua. O conceito de Custeio por Contribuição foi aplicado para classificação dos cursos por ordem do valor absoluto da sua contribuição para o resultado. O modelo revelou-se adequado para os objetivos a que se propõe
102

Constructing and validating a measuring instrument for coping with occupational stress

Du Plessis, Melissa 05 1900 (has links)
SUMMARY CONSTRUCTING AND VALIDATING A MEASURING INSTRUMENT FOR COPING WITH OCCUPATIONAL STRESS by Melissa du Plessis Supervisor: Prof N. Martins Department: Industrial and Organisational Psychology Degree: Doctor of Philosophy in Psychology Orientation: Occupational stress is still a concern for both individuals and organisations, and academia is no exception. Employees’ ability to cope with occupational stressors depend on the regulatory strategies they adopt in response to the stressor. However, there is no clear consensus on how the coping construct should be measured. Existing literature further outlines various conceptual and methodological concerns regarding the measurement of coping. Van Wyk (2010) advocates that currently, no coping instrument has been developed and very few instruments have been validated in a South African and African context. Research purpose: The primary objective of this research was to construct a valid and reliable instrument for determining which coping strategies academics adopt in response to occupational stress. Research methodology: A combination of steps, suggested by scale development authors, was followed to develop the instrument. The process was broken down into three phases, namely: (1) theoretical investigation, (2) instrument purification, and (3) instrument optimisation. The construction of the questionnaire was based on a sample of 305 university employees who were permanently employed in a higher education institution in the Gauteng Province of South Africa. Main findings: The study resulted in a psychometrically sound 33-item measuring instrument. Nine empirically validated coping strategies emerged, namely (1) social coping, (2) religious coping, (3) cognitive coping, (4) active leisure coping, (5) avoidant coping, (6) social disengagement, (7) vacation time, (8) rumination, and (9) emotional coping. These strategies were further classified as adaptive or maladaptive coping strategies. CFA confirmed the nine-factor model. Empirical support for construct and content validity, internal consistency reliability v and composite reliability was available. The instrument further demonstrated convergent and discriminant validity. Contribution/value-add: The key contribution of this study was the development of a psychometrically sound instrument for determining which coping strategies academics adopt in response to occupational stress. This study further contributed to constructing and empirically testing a model for coping with occupational stress. Lastly, the study provided support for measurement invariance across different demographical groups, and the findings revealed that individuals from different demographical backgrounds differ significantly in the coping strategies they adopt in response to occupational stress. / DIE ONTWIKKELING EN VALIDASIE VAN ’N MEETINSTRUMENT VIR DIE HANTERING VAN BEROEPSTRES deur Melissa du Plessis Promotor: Prof N Martins Departement: Bedryfs- en Organisasiesielkunde Graad: DPhil in Sielkunde Oriëntasie: Beroepstres is steeds ’n bron van kommer vir individue sowel as organisasies, en die akademiese omgewing is geen uitsondering nie. Werknemers se vermoë om beroepstres te hanteer, word bepaal deur die regulatoriese strategieë wat hulle aanneem in reaksie tot die stressor. Daar is egter geen duidelike konsensus oor hoe die hanteringskonstruk gemeet behoort te word nie. Voorts dui bestaande literatuur op verskeie konseptuele en metodologiese probleme met betrekking tot die meet van streshantering. Van Wyk (2010) beweer dat daar tot dusver geen hanteringsinstrument ontwikkel is nie en baie min instrumente is in ’n Suid-Afrikaanse en Afrika-konteks gevalideer. Doel van die navorsing: Die primêre doel van hierdie navorsing was om ’n geldige en betroubare instrument te ontwikkel waarmee daar bepaal kan word watter hanteringstrategieë akademici aanneem om beroepstres te hanteer. Navorsingsmetodologie: Die instrument is ontwikkel deur die kombinasie van verskeie stappe wat deur skrywers oor skaalontwikkeling voorgestel is. Die proses is in die volgende drie fases verdeel: (1) ’n teoretiese ondersoek; (2) die suiwering van die instrument; en (3) die optimalisering van die instrument. Die vraelys is ontwerp met die oog op die steekproef bestaande uit 305 werknemers met permanente aanstellings by ’n hoëronderwysinstelling in die Gauteng provinsie in Suid-Afrika. Hoofbevindinge: Die studie het gelei tot die ontwerp van ’n psigometries betroubare meetinstrument bestaande uit 33 items. Nege empiries gestaafde hanteringstrategieë het na vore gekom: (1) sosiale hantering; (2) religieuse hantering; (3) kognitiewe hantering; (4) aktieweontspanningshantering; (5) vermydende hantering; (6) sosiale ontkoppeling; (7) vakansietyd; (8) ruminering; en (9) emosionele hantering. Hierdie strategieë is verder vii geklassifiseer as adaptiewe of wanadaptiewe hanteringstrategieë. Dié nege-faktormodel is deur BFA bevestig. Empiriese steun vir konstruk- en inhoudsgeldigheid, interne konsekwentheidsbetroubaarheid en saamgestelde betroubaarheid was beskikbaar. Voorts het die instrument ook konvergente en diskriminantgeldigheid gedemonstreer. Bydrae / waardetoevoeging: Die belangrikste bydrae van hierdie studie was die ontwikkeling van ’n psigometries betroubare instrument wat gebruik kan word om te bepaal watter strategieë akademici volg om beroepstres te hanteer. Die studie het ook bygedra tot die ontwerp en empiriese toetsing van ’n model vir die hantering van beroepstres. Ten slotte het die studie metingsinvariansies oor verskillende demografiese groepe heen bevestig en die bevindinge het getoon dat individue uit verskillende demografiese groepe se hanteringstrategieë vir beroepstres merkbaar verskil. / IQOQO LOKUBAKULEKILE UKWAKHA NOKUQINISEKISA ITHULUZI LOKULINGANISA UKUKWAZI UKUMELA UKUKHATHAZEKA NGENXA YEZIMO ZASEMSEBENZINI ngu Melissa du Plessis UMhloli Olulekayo: USolwazi N Martins Umnyango: Izifundo Mayelana Nokusebenza Kwengqondo Nomthelela Walokho Ekuziphatheni Kwabantu Emsebenzini Iziqu: UDokotela Wezifundo Zefilosofi Maqondana Nokusebenza Kwengqondo Nomthelela Walokho Ekuziphatheni Okumaqondana nakho:Ukukhathazeka okumaqondana nezimo zasemsebenzini kusayinto ehlupha abantu ngabodwana nezinkampani, kanti nezazi zezemfundo ephakeme nazo ngeke zashiywa ngaphandle. Ukukwazi kwabasebenzi ukubhekana nezimbangela zokukhathazeka ngenxa yezimo zomsebenzi kuya ngamasu okulawula asetshenziswayo ukubhekana nalokho okudala ukukhathazeka. Nakuba kunjalo, akukho ukuvumelana okucacile ekutheni lokho okwakhiwe kokubhekana nokukhathazeka kungalinganiswa kanjani. Imibhalo ekhona ibeka kabanzi okukhathazayo okwahlukahlukene okuqondene nokuqanjwa nendlela yokwenza maqondana nokulinganiswa kokukwazi ukubhekana nokukhathazeka. UVan Wyk (2010) ulwela ukuthi, njengamanje, akunathuluzi elakhelwe ukuqonda ngokukhathazeka eselike lakhiwa kanti ambalwa amathuluzi aseke aqinisekiswa eNingizimu Afrika nase-Afrika. Injongo yocwaningo:Okuyiyona njongo eqavile yalolu cwaningo ngukwakha ithuluzi elifanele nelikholakalayo ukuveza ukuthi yimaphi amasu okubhekana nezimo asetshenziswa yizazi kwezemfundo ephakeme ezimweni zokukhathazeka ngenxa yomsebenzi. Indlela ezolandelwa ekwenzeni ucwaningo:Ukuze kusungulwe leli thuluzi, kulandelwe inhlanganisela yamagxathu ahlongozwe ngababhala mayelana nokwakhiwa kwezikali. Indlela elandelwayo yahlukaniswa izigaba ezintathu, okuyilezi: (1) ukuhlolwa kwesichasiselo esibonwa ngokucabanga kwengqondo, (2) ukuhlanjululwa kwethuluzi, kanye (3) nokusetshenziswa kwangcono kwethuluzi. Ukuhlanganiswa kohlu lwemibuzo kwakuncike esampuleni lwabasebenzi basenyuvesi abangama-305 ababeqashwe ngokugcwele esikhungweni semfundo ephakeme esifundazweni saseGauteng eNingizimu Afrika. ix Imiphumela yocwaningo eqavile: Lolu cwaningo lwadala ukuba kube khona ithuluzi lokulinganisa elisebenza kahle maqondana nokukala okuphathelene nengqondo okunezinhla ezingama-33. Kwavela amasu ayisishiyagalolunye aqinisekiswe ngokubhekwa, nokuyilawa (1) ukubhekana nesimo ngokokuhlalisana nabantu, (2) ukubhekana nesimo ngokwezenkolo, (3) ukubhekana nesimo ngokokuqonda, (4) ukubhekana nesimo ngokuzibandakanya nezikaqedisizungu, (5) ukubhekana nesimo ngokuzila okuthile, (6) ukungazibandakanyi nezimo ezihlanganisana nabantu, (7) ukungcebeleka, (8) ukuzindla, kanye (9) nokubhekana nesimo ngokuba nomunyu. La masu abuye afakwa ngaphansi kohlu lwamasu okubhekana nesimo alandelekayo nangalandeleki. I-CFA yaziqinisekisa lezi zindlela ezihlukene kasishiyagalolunye. Ukwesekelwa kokubonakele ukuqinisekisa okwakhiwe nokuqukethwe, indlela yokubheka ukuthi ithuluzi elisetshenziswayo likulinganisa ngendlela efanele kangakanani lokho okubhekwayo kanye nokusebenza ngokukholakala ngokuphelele kwamaqoqo asetshenzisiwe. Ithuluzi labuye laveza ukuqinisekiseka kokufanayo nokwahlukayo. Okusebenzile/ okuhambisana nenzuzo: Okuyiyona nto emqoka kakhulu maqondana nalolu cwaningo kwaba ngukusungulwa kwethuluzi lokulinganisa elisebenza kahle maqondana nokulinganisa okuphathelene nengqondo ukubona ukuthi yimaphi amasu okubhekana nezimo asetshenziswa yizazi kwezemfundo ephakeme ezimweni zokukhathazeka ngenxa yomsebenzi. Ucwaningo luphinde lwadlala indima ekwakheni nasekuhloleni ngokubheka okwenzekayo ngethuluzi elingasetshenziselwa ukubhekana nesimo sokukhathazeka emsebenzini. Okokugcina, ucwaningo luhlinzeke ukwesekelwa kokungaguquki kwezilinganiso emaqoqweni ahlukahlukene ngokwezigaba, kanti imiphumela yaveza ukuthi abantu abaqhamuka emaqoqweni ahlukahlukene ngokwezigaba ahluka kakhulu uma kufikwa emaswini abakhetha ukuwasebenzisa maqondana nokukhathazeka ngenxa yezimo zomsebenzi. / Psychology / D. Phil.(Psychology)
103

Balanced Scorecard como ferramenta de avalia??o da consist?ncia estrat?gica: um estudo em institui??o de ensino superior privada / Abstract of Master Thesis presented to UFRN/PEP as fulfillment of requirements to the degree of Master of Science in Production Engineering

Lima J?nior, Gilberto Franco de 05 December 2008 (has links)
Made available in DSpace on 2014-12-17T14:52:49Z (GMT). No. of bitstreams: 1 GilbertoFLJ_DISSERT.pdf: 1079348 bytes, checksum: 07954cc10a9bae8978aece56b3f38e50 (MD5) Previous issue date: 2008-12-05 / This Master of Science Thesis investigates in an exploratory modeling the idea of strategy consistency applying as an assessment tool a model of performance indicators of a higher education institution based on the balanced scorecard (BSC). It is carried on a review of conceptual BSC perspective hierarchy models and of studies on higher education institution in Brazil and worldwide. From a BSC model with three indicators at each perspective is carried on a case study with directors and coordinators of a private higher education institution with a descriptive and multivariate analysis using cluster analysis. The main findings point to a different perception of respondents on the importance level of the perspectives with a higher importance level given to Learning and Growth and Process that to Customer and Financial. Particularly, the financial perspective got a importance level significantly lower that the others, what suggests an inconsistency on the strategy deployment on the institution considered in terms of the perception of the managerial levels of the importance level of the perspectives / Esta Tese investiga de modo explorat?rio a id?ia de consist?ncia estrat?gica usando como ferramenta para sua verifica??o uma modelagem dos indicadores de desempenho de Institui??o de Ensino Superior (IES) privada na abordagem do Balanced Scorecard (BSC). ? feita uma revis?o dos modelos conceituais de hierarquia das perspectivas do BSC e de estudos em institui??es de ensino superior no Brasil e no mundo. A partir de um modelo de BSC com tr?s indicadores em cada perspectiva ? feito um estudo de caso com diretores e coordenadores de uma IES privada e realizado uma an?lise descritiva e multivariada com an?lise de cluster. Os principais resultados apontam para uma diferente percep??o dos gestores quanto ? import?ncia das diferentes perspectivas, com um maior grau de import?ncia dado ?s perspectivas Aprendizagem e Crescimento e Processo do que a Cliente e Financeira. Em particular, a perspectiva financeira teve import?ncia percebida significativamente menor que as outras perspectivas, o que revela uma inconsist?ncia estrat?gica na gest?o da IES em termos da percep??o dos gestores sobre a hierarquia das perspectivas
104

The economic benefits of higher education: from high school to labor market

Silveira, Priscilla Bacalhau Velloso da 25 May 2018 (has links)
Submitted by Priscilla Bacalhau Velloso da Silveira (priscillabvs@gmail.com) on 2018-06-21T12:13:31Z No. of bitstreams: 1 PriscillaBacalhau_Thesis.pdf: 2860519 bytes, checksum: e1380a290aef63cb810e6662593d647f (MD5) / Approved for entry into archive by Katia Menezes de Souza (katia.menezes@fgv.br) on 2018-06-21T12:32:25Z (GMT) No. of bitstreams: 1 PriscillaBacalhau_Thesis.pdf: 2860519 bytes, checksum: e1380a290aef63cb810e6662593d647f (MD5) / Approved for entry into archive by Isabele Garcia (isabele.garcia@fgv.br) on 2018-06-21T19:17:58Z (GMT) No. of bitstreams: 1 PriscillaBacalhau_Thesis.pdf: 2860519 bytes, checksum: e1380a290aef63cb810e6662593d647f (MD5) / Made available in DSpace on 2018-06-21T19:17:58Z (GMT). No. of bitstreams: 1 PriscillaBacalhau_Thesis.pdf: 2860519 bytes, checksum: e1380a290aef63cb810e6662593d647f (MD5) Previous issue date: 2018-05-25 / Attaining tertiary education has noteworthy implications for both individuals and society. This thesis is composed of three essays related to Economics of Education. The first chapter investigates whether the informational barriers prevent young students from completing high school and starting higher education, by performing an evaluation of a corporate volunteer program that aims to inform students about the benefits of finishing this level of education. The second chapter estimates the returns to college quality and to individual abilities on early career outcomes in Brazil. A new measure of the signal for college quality is proposed for these estimates. The third and last chapter performs a cost-effectiveness analysis of the public provision of higher education compared to private provision in Brazil. / Completar um curso de ensino superior tem implicações notáveis para os indivíduos e para a sociedade. Esta tese é composta por três ensaios relacionados à Economia da Educação. O primeiro capítulo investiga se as barreiras informacionais impedem que os jovens concluam o ensino médio e iniciem o ensino superior, realizando uma avaliação de um programa de voluntariado corporativo que visa informar os jovens sobre os benefícios de terminar esse nível de ensino. O segundo capítulo estima o retorno à qualidade da faculdade e às habilidades individuais nos resultados iniciais de carreira no Brasil. Uma nova medida do sinal de qualidade do ensino superior é proposta para essas estimativas. O terceiro e último capítulo realiza uma análise de custo-efetividade da provisão pública de ensino superior comparada à provisão privada no Brasil.
105

Gestão estratégica de pessoas no serviço público: diagnóstico da dinâmica satis-motivacional do servidor técnico administrador na UFJF

Freitas, Bruno Azevedo Gomes 02 June 2016 (has links)
Submitted by Renata Lopes (renatasil82@gmail.com) on 2018-04-11T14:29:46Z No. of bitstreams: 1 brunoazevedogomesfreitas.pdf: 1969413 bytes, checksum: 6fd5814d995913cb63a7257c7fc112a0 (MD5) / Approved for entry into archive by Adriana Oliveira (adriana.oliveira@ufjf.edu.br) on 2018-04-11T14:58:42Z (GMT) No. of bitstreams: 1 brunoazevedogomesfreitas.pdf: 1969413 bytes, checksum: 6fd5814d995913cb63a7257c7fc112a0 (MD5) / Made available in DSpace on 2018-04-11T14:58:42Z (GMT). No. of bitstreams: 1 brunoazevedogomesfreitas.pdf: 1969413 bytes, checksum: 6fd5814d995913cb63a7257c7fc112a0 (MD5) Previous issue date: 2016-06-02 / PROQUALI (UFJF) / A sociedade brasileira demanda crescentemente serviços públicos de qualidade e a aplicação de práticas consagradas na gestão privada é um dos pressupostos presentes no vigente modelo gerencial da chamada Nova Administração Pública, modelo esse que se propõe a auxiliar os gestores no atendimento dessa demanda com pertinência e efetividade. As Instituições Federais de Ensino Superior - IFES - necessitam profissionalizar a gestão de suas atividades para atingir excelência na prestação de serviço público. Serviço este prestado por seus servidores públicos, dentre eles os técnicos-administrativos. A presente pesquisa partiu da seguinte indagação: Qual é a composição da dinâmica satis-motivacional dos administradores que fazem sua carreira na Universidade Federal de Juiz de Fora? O objetivo foi diagnosticar os componentes dessa dinâmica satis-motivacional que impactam o trabalho dos servidores públicos técnicos-administrativos - TAE – fazendo sua carreira no cargo de administrador numa IFES. A resposta alcançada pode subsidiar a construção de políticas motivacionais pertinentes de gestão de pessoas e a implementação de uma gestão estratégica de pessoas no âmbito da UFJF. Esta pesquisa coletou dados qualitativos mediante entrevistas realizadas com dez dos 42 administradores que compõem o quadro efetivo da UFJF. Tais entrevistas foram gravadas em áudio, transcritas e interpretadas por análise indutiva e fenomenográfica. Dentre as descobertas: (1ª) as motivações para trabalhar variam de acordo com a concepção que cada indivíduo subjetivamente elabora vivenciando o trabalho que realiza; (2ª) os fatores motivacionais que impactam positivamente no trabalho dos TAEs administradores na UFJF relacionam-se com: (i) o conteúdo do que realizam no cargo; (ii) o reconhecimento que recebem; (iii) a sensação de realização; (iv) a importância que eles mesmos atribuem ao cargo; (3ª) tais fatores motivacionais se manifestaram de acordo com duas concepções de trabalho explicitadas pelos sujeitos de pesquisa: (a) trabalho como impacto social relevante do resultado organizacional; (b) trabalho como conquista de objetivos pessoais dentro da organização. (4ª) Também se identificaram fatores motivacionais que impactam negativamente no trabalho e na motivação dos administradores bem como os que lhes trazem satisfação e insatisfação no seu trabalho. Compõem a dinâmica satis-motivacional do administrador na UFJF: o seu perfil, as atividades que realiza e o horizonte de carreira por ele almejado na IFES. Com base no diagnóstico satis-motivacional foi elaborada uma proposta de programa satismotivacional pertinente aos servidores TAE da carreira de administrador na UFJF e ao contexto organizacional. Este diagnóstico revelou indícios de estar se vivendo uma crise das motivações ligada à superqualificação do quadro de funcionários TAE que tendem a perder sua motivação pela realização de tarefas percebidas como de baixa complexidade. Os resultados são relevantes por lançar um olhar brasileiro e interpretativista do indivíduo e da dinâmica motivacional no setor público, que propicia aos gestores considerar a ótica dos próprios TAE para desbloquear o potencial motivacional de cada trabalhador e propiciar a eles realizarem sua própria remotivação dos que se encontram em processo de perda da motivação. / Brazilian society increasingly demands quality public services assuming the application of established practices in private management would support the managerial model called New Public Management, a model that aims to assist managers to meet this demand. The Federal Higher Education Institutions - FHEI - need to professionalize the management to achieve excellence in public service. This research started asking: What is the composition of the satis-motivational dynamics of the administrators‘ who work at the Federal University of Juiz de Fora – UFJF? The research goal was to diagnose the components of the satis-motivational dynamics that impacts the work of the technical-administrative civil servants - TA - who make their professional career in the position of administrator in the FHEI. The answer achieved may subsidize the construction of pertinent policies of people management and the implementation of strategic people management within the UFJF. Qualitative data was collected through interviews with ten out of the 42 administrators who work at UFJF. Such interviews were recorded in audio, transcribed and interpreted by inductive and phenomenographic analysis procedures. The main findings: (1st) motivation to work vary according to the conception of work developed by each individual through subjectively experiencing the performed work; (2d) the motivational factors that positively impact the work of TAs administrators in UFJF are related to: (i) the content of the job they perform; (ii) the recognition they receive; (iii) their sense of accomplishment; (iv) the importance they confer to their work; (3d) such motivational factors manifested according to two working concepts revealed by the interviewees: (a) work as having relevant social impact of organizational results; (B) work as an achievement of personal goals within the organization. It were also identified motivational factors that negatively impact the TA administrators‘ motivation as well as the ones that bring them satisfaction and dissatisfaction in their work. The administrators‘ in UFJF satis-motivational dynamic is compounded by: their profile, the activities they carried out and the career horizon they perceive at UFJF. Based on this satismotivational diagnosis it was drawn up a proposal for a satis-motivational program relevant to the administrators‘ career as technician public servants in UFJF and pertinent to the organizational context. This diagnosis revealed evidence of an existing crisis of motivations linked to the examined workforce over qualification that tends to result in a loss of their motivation when carrying out perceived low-complexity tasks. The results are relevant to launch a Brazilian interpretive perspective on individual and motivational dynamics in the public sector, that provides managers with information to release TA‘s own motivational potential and the re-motivation of those who are in a loss of motivation process. The results are relevant to launch a Brazilian interpretative perspective at the intrinsic individual motivational dynamics in the public sector, which provides managers the possibility to release the motivational potential of each worker and to propitiate their own re-motivation of those who are in loss of motivation process.
106

Computer Mediated Communication: Perceptions of Academic Advisors Regarding Text Messaging in Higher Education

Looney, Kathryn 02 March 2022 (has links)
No description available.
107

Decentralized Labor, Disembodied Ideals: An Institutional Ethnography Examining the STEM Higher Education Institution from the Perspectives of Parenting Women in STEM Doctoral Programs

Casey Elizabeth Wright (7037642) 22 July 2022 (has links)
<p>  </p> <p>Higher education has embedded systemic disadvantages for women within Science, Technology, Engineering, and Mathematics (STEM) disciplines. As a result, parenting women who pursue doctoral degrees in STEM fields face an uphill battle; yet the literature has given short shrift to the experiences of women who have children while training to become scientific professionals. This absence exists despite the fact that parenting is frequently an underlying theme in the literature on women’s decreased participation in STEM disciplines. Further, studies that do address parenting women’s experiences in higher education at large focus on individual characteristics and are limited by an emphasis on gender at the expense of other social inequalities. These inequalities have remained persistent and poorly understood. To re-imagine STEM higher education as an institution, it is necessary to understand the everyday social relations embedded within organizations that are a part of the institution. This institutional ethnography addresses these gaps. This study aimed to explore the social relations of the STEM higher education that shaped women’s experiences in STEM doctoral programs. Using Intersectionality and Inequality Regimes frameworks, this study examined women’s interactions with the institution, thereby providing a highly contextualized perspective on the STEM higher education institution. Data collection followed an emergent design with interviews with parenting women in STEM doctoral programs. Through these interviews, narrative events were identified that helped to isolate institutional processes that shaped their experiences. From there, data collection involved interviews with institutional informants and analysis of institutional texts (e.g., graduate handbooks, university policies). Data analysis followed narrative analytic methods using the Listening Guide, Labovian narrative analysis, and institutional ethnographic ruling relations mapping. Therein, three key studies from the data are shared. First, a narrative analysis with interpretation by Inequality Regimes showed how regimes of inequality shaped the experiences of two women who were pregnant and parenting while pursuing STEM doctorates. Second, an institutional ethnographic inquiry into the institutional relations that made up the lactation rooms and women’s interactions with them and revealed a decentralized organization that made accessing the spaces challenging for doctoral student women. And third, an institutional ethnographic analysis of women’s experiences with parental leave illustrated the lack of responsibility to ensure that students know about parental leave and could use the policy. Findings examine the institution’s organization around an ideal worker that many participants struggled to perform; this resulted in a diffuse and disorganized approach to policy and procedures for parenting women. Findings indicate that the neoliberal discourses in the institution shaped these experiences. The institution's masculine, white, classed nature results in it being insular to parenting women. While women persist within this environment, they face adversity emergent from the relations that make up the institution. I offer recommendations to improve gaps in consideration for parenting students, and a call to transform the overall institution to support parenting women at this critical juncture in their training. </p>

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