This master thesis analyses the housing cooperative´s capability to manageknowledge in order to improve its performances and create innovation. It is based on the analysis of elite interviews concerning the latest ten years of two Swedish housing cooperatives (bostadsrättsförenigar), which are Brf Grantorpand Brf Kullen that, because of their almost identical properties, made acomparison possible. Absorptive Capacity, which refers to the organization´s ability to identify, assimilate and apply knowledge in its specific context and Knowledge Management, which refers to the organization´s knowledge management activities, provided the basis for the theoretical framework. The empirical data show that, within the organizations, the main sources of knowledge are the Board members: when internal expertise knowledge is present then innovation takes place. Lack of policies in recruiting Board members means that innovation coming from within the organizations is always fortuitous, and depends on the individuals´ previous expertise knowledge. Even if the two years mandate constitutes a constrain in investing in knowledge development, it has been revealed that providing the Board members with a general knowledge in the housing cooperatives´ all-day activities constitutes a solid precondition to capture new opportunities: Brf Kullen acts in a more proactive way and actively identifies opportunities in the environment. Whilst Brf Grantorp does suffer the lack of basic knowledge and acts in a more passive way, waiting for someone else bringing in from the outside. However, both the organizations suffer the lack of explicit knowledge management policies. This is very noticeable when it comes to codification and storage: what is provided is essentially of tacit nature, and blanks out over and over again because it still remains in the members´ heads and it leaves when they leave the Board. Hence, both the organizations´ ability to exploit and transfer knowledge suffers lack of efficiency. Furthermore, even if they offer both formal and informal manners in order to share ideas between Board members, the activities are subject to each Board member´s commitment and time.

Drawing on the case of Vienna, the article examines the role of third sector housing for social cohesion in the city. With the joint examination of an organisational and an institutional level of housing governance, the authors apply an interdisciplinary, multi-level research approach which aims at contributing to a comprehensive understanding of social cohesion as a contextualised phenomenon which requires place-based as well as structural (multi-level) solutions. Using a large-scale household survey and interviews with key informants, the analysis shows an ambiguous role housing cooperatives play for social cohesion: With the practice of "heme-oriented housing estates", non-profit housing returns to the traditional cooperative principle of Gemeinschaft. However, community cooperatives rather promote homogenous membership and thus, encompass the danger to establish cohesive islands that are cut off from the rest of the city. Furthermore, given the solidarity-based housing regime of Vienna, fostering bonding social capital on the neighbourhood level, might anyway just be an additional safeguarding mechanism for social cohesion. More important is the direct link between the micro-level of residents and the macro-level of urban housing policy. In this respect, cooperative housing represents a crucial intermediate level that strengthens the linking social capital of residents and provides opportunity structures for citizen participation. However, the increasing adoption of a corporate management orientation leads to a hollowing out of the cooperative principle of democratic member participation, reducing it to an informal and non-binding substitute. Thus, it is in the responsibility of both managements and residents to revitalise the existing democratic governance structures of cooperative housing before they will be completely dismantled by market liberalization and privatization. In contrast to other European cities, third sector housing in Vienna has the potential to give residents a voice beyond the neighbourhood and the field of housing. / Series: SRE - Discussion Papers

Diante do novo cenário nacional que se abre para a provisão de moradia, dentro das possibilidades das linhas de crédito concedidas pelo governo federal a partir de recursos destinados ao Programa Minha Casa Minha Vida entidades - PMCMVe, as Entidades Organizadoras assumem novo papel enquanto agentes produtores do espaço e passam a se organizarem como empreendedoras na produção de suas moradias. Essas entidades encontram dificuldades em competir com o mercado formal imobiliário na disputa por territórios, ocupando, desse modo, as áreas menos valorizadas das cidades, reproduzindo a segregação residencial pela dificuldade de acesso à terra, devido a alguns aspectos: a) pouca experiência em gerir seus empreendimentos; b) os escassos recursos financeiros; c) baixa articulação política junto ao poder público; d) dificuldade de acesso à terra urbanizada a este segmento de baixa renda. O objetivo desta pesquisa, portanto, é estudar os processos de produção do espaço urbano a partir da autogestão habitacional pelas Entidades Organizadoras - EO do PMCMVe. Foi realizada investigação sobre quem são e como atuam essas entidades, bem como as estratégias utilizadas para autogerir seus empreendimentos, desde o acesso à terra até a construção das moradias e de infraestrutura. Analisa-se a construção de novas territorialidades na Região Metropolitana de Porto Alegre a partir desses agentes, tendo como foco a sua metrópole, no período entre 2009 e 2014, referentes às duas primeiras fases do Programa. São utilizados como fonte de pesquisa dados secundários a partir dos cadastros dos empreendimentos contratados pelo Ministério das Cidades e dados disponibilizados pela Caixa Econômica Federal - CEF, verificados e confrontados com informações obtidas através de entrevistas a agentes envolvidos no processo de implementação dos empreendimentos. / Given the new national scenario which opens up for the provision of housing, within the possibilities of lines of credit granted by the federal government from resources allocated to the Programa Minha Casa Minha Vida entidades - PMCMVe, the Organizing Entities assume a new role as agents that produce the space and begin to organize themselves as entrepreneurs in the production of their dwellings. These entities find it difficult to compete with the formal real estate market in the territory dispute, occupying the least valued areas of the cities, reproducing the residential segregation due to the difficulty of access to the land, on account of some aspects: a) little experience in managing their enterprises; b) scarce financial resources; c) low political articulation with the public authorities; d) Difficulty of access to urbanized land to this low-income segment. The objective of this research is to study the processes of urban space production from the housing self-management by the Organizing Entities of PMCMVe. A research is carried out on which are these entities and how they operate, as well as the strategies used to self-manage their enterprises, from access to land to the construction of housing and infrastructure. It is analyzed the construction of new territorialities in the Metropolitan Region of Porto Alegre from these agents, focusing on their metropolis, in the period between 2009 and 2014, referring to the first two phases of the Program. As source of investigation, secondary data are used from the registers of the enterprises contracted by the Ministério das Cidades and data provided by Caixa Econômica Federal - CEF, verified and confronted with information obtained through interviews with agents involved in the implementation process of the enterprises.

Diante do novo cenário nacional que se abre para a provisão de moradia, dentro das possibilidades das linhas de crédito concedidas pelo governo federal a partir de recursos destinados ao Programa Minha Casa Minha Vida entidades - PMCMVe, as Entidades Organizadoras assumem novo papel enquanto agentes produtores do espaço e passam a se organizarem como empreendedoras na produção de suas moradias. Essas entidades encontram dificuldades em competir com o mercado formal imobiliário na disputa por territórios, ocupando, desse modo, as áreas menos valorizadas das cidades, reproduzindo a segregação residencial pela dificuldade de acesso à terra, devido a alguns aspectos: a) pouca experiência em gerir seus empreendimentos; b) os escassos recursos financeiros; c) baixa articulação política junto ao poder público; d) dificuldade de acesso à terra urbanizada a este segmento de baixa renda. O objetivo desta pesquisa, portanto, é estudar os processos de produção do espaço urbano a partir da autogestão habitacional pelas Entidades Organizadoras - EO do PMCMVe. Foi realizada investigação sobre quem são e como atuam essas entidades, bem como as estratégias utilizadas para autogerir seus empreendimentos, desde o acesso à terra até a construção das moradias e de infraestrutura. Analisa-se a construção de novas territorialidades na Região Metropolitana de Porto Alegre a partir desses agentes, tendo como foco a sua metrópole, no período entre 2009 e 2014, referentes às duas primeiras fases do Programa. São utilizados como fonte de pesquisa dados secundários a partir dos cadastros dos empreendimentos contratados pelo Ministério das Cidades e dados disponibilizados pela Caixa Econômica Federal - CEF, verificados e confrontados com informações obtidas através de entrevistas a agentes envolvidos no processo de implementação dos empreendimentos. / Given the new national scenario which opens up for the provision of housing, within the possibilities of lines of credit granted by the federal government from resources allocated to the Programa Minha Casa Minha Vida entidades - PMCMVe, the Organizing Entities assume a new role as agents that produce the space and begin to organize themselves as entrepreneurs in the production of their dwellings. These entities find it difficult to compete with the formal real estate market in the territory dispute, occupying the least valued areas of the cities, reproducing the residential segregation due to the difficulty of access to the land, on account of some aspects: a) little experience in managing their enterprises; b) scarce financial resources; c) low political articulation with the public authorities; d) Difficulty of access to urbanized land to this low-income segment. The objective of this research is to study the processes of urban space production from the housing self-management by the Organizing Entities of PMCMVe. A research is carried out on which are these entities and how they operate, as well as the strategies used to self-manage their enterprises, from access to land to the construction of housing and infrastructure. It is analyzed the construction of new territorialities in the Metropolitan Region of Porto Alegre from these agents, focusing on their metropolis, in the period between 2009 and 2014, referring to the first two phases of the Program. As source of investigation, secondary data are used from the registers of the enterprises contracted by the Ministério das Cidades and data provided by Caixa Econômica Federal - CEF, verified and confronted with information obtained through interviews with agents involved in the implementation process of the enterprises.

Syfte: Studien ämnar undersöka bostadsrättsföreningars nivå av sparande för framtida kapitalunderhåll i Gävle kommun under räkenskapsåren 2018 och 2022 samt analysera vilka faktorer som kan förklara varför somliga bostadsrättsföreningar avsätter mer i sparande än andra. Metod: Vi har tillämpat en kvantitativ metod där data från årsredovisningar samlats in och använts för att beräkna och koda studiens variabler. För att testa hypoteserna analyserades data med multipel regressionsanalys. Resultat och slutsats: De flesta bostadsrättsföreningar avsätter adekvata medel, men en betydande minoritet riskerar framtida avgiftshöjningar för att täcka kommande kapitalunderhåll. Resultaten visar två statistiskt signifikanta samband med högre sparande och indikerar andra potentiella kumulativa effekter. Examensarbetets bidrag: Användning av en ny metod för empiriinsamling, ny strategi för fastställande av population och urval, undersökning av tidigare outredda oberoende variabler samt den första studien som specifikt granskar bostadsbeståndet i Gävleområdet. Förslag till fortsatt forskning: Vi rekommenderar att framtida studier undersöker relationen mellan studiens beroende och oberoende variabler med ett större datamaterial. Ett större urval kan ge en tydligare bild av hur de oberoende variablerna påverkar bostadsrättsföreningars sparande. / Aim: This research aims to assess the savings levels for future capital maintenance by housing cooperatives in Gävle municipality during the fiscal years 2018 and 2022, and to identify the factors that contribute to higher savings in some cooperatives compared to others. Method: Using a quantitative approach, we gathered data from annual reports to calculate and code the study's variables. Multiple regression analysis was employed to test the hypotheses. Results and conclusions: While the majority of housing cooperatives set aside adequate funds, a notable minority face the risk of future fee increases to cover necessary capital maintenance. The findings reveal two statistically significant correlations with higher savings and indicate other possible cumulative effects. Contribution of the thesis: Utilizing a novel approach for data collection, a new method for defining population and sampling, analysis of previously unexamined independent variables and the first study specifically assessing the housing stock in the Gävle region. Suggestions for future research: Future research should examine the relationship between the dependent and independent variables with a more extensive dataset. Increasing the sample size may yield a better understanding of how the independent variables influence the savings of housing cooperatives.

Made available in DSpace on 2014-07-29T15:03:36Z (GMT). No. of bitstreams: 1 pretextuais.pdf: 645365 bytes, checksum: b569f4b0b3089abd234661a0451cbe18 (MD5) Previous issue date: 2009-06-09 / Studies carried out by the United Nations (UN) show that a third of the population of the planet is suffering from the lack or inadequacy of dwellings and infra-basic structure. The deficit per dwelling is more serious in underdeveloped countries and developing countries, such as Brazil, and is becoming increasingly difficult to be solved without a great effort of the public, private initiative, financial institutions, education/research and associations on the basis of the various categories of work. As an alternative provision housing, has-if the participative management by mutual assistance, highlighting-if the housing cooperatives of auto-management. This program have presented high performance, where the works housing are being marketed and financed through this modality constructive, reducing the overall cost and increase the quality of the ventures. The mitigation of the overall cost of venture is a preponderant factor of success and survival of housing cooperatives of auto-management. The construction of residential buildings multiple floors enables the ventures housing cooperatives, because the high cost of developed land, usually with areas reduced, requiring increase the number of floors of the product for the better use of sites. The survival and servicing objectives of housing cooperatives of auto-management should consider four fundamental aspects: effectiveness in running (including the projects management), strong partnerships (with highlight to the public power, financial institutions , teaching/research, and other cooperative branches), existence of technical advice (from its constitution) and the target public (associated members with aware and motivated). Several studies identify that is in the projects management of the key to the reduction of waste of inputs and costs, with a gain in productivity and of the quality required to the final product. Considering the gaps in knowledge related to management of the project in the cooperative housing ventures, this study aims to investigate the main factors the quality of the production process, especially the stage of project of residential buildings with multiple floors built by the system of housing cooperatives of auto-management. As a result, the study provides some guidelines and tools for evaluating performance and quality of planning and control of the stage of project, from the studies of models, obtained by two aspects of phenomenological research. With the first vector seeks to at the literature national and international, models and tools for assessing the quality of project management, being more appropriate and would be appropriate for housing cooperatives of auto-management. Through the second vector investigated if, with the study of cases, two ventures of residential buildings multiple floors one in the city of Águas Claras DF, and another in the city of Goiânia GO, administered by housing cooperatives of auto-management. In these evaluated if the organizational structure, systems of an exchange of information, the weaknesses present and critical phases, planning and control the quality of the stage of project, the methodologies and tools of quality, in construction companies, design offices and between the intervening agents of the project process. It is concluded that the application management of the project in housing cooperatives of auto-management is a fundamental factor for survival,in implementing its main goal: to produce low cost housing and quality to their members. / Estudos realizados pela Organização das Nações Unidas (ONU) mostram que um terço da população do planeta sofre com a falta ou inadequação de moradia e infra-estrutura básica. O déficit por habitação é mais grave nos países subdesenvolvidos e em desenvolvimento, como o Brasil, e fica cada vez mais difícil de ser resolvido sem um grande esforço do poder público, iniciativa privada, instituições financeiras, de ensino/pesquisa e associações nas bases das diversas categorias de trabalho. Como uma alternativa de provisão habitacional, tem-se a gestão participativa pela ajuda mútua, destacando-se as cooperativas habitacionais autogestionárias. Este programa tem apresentado elevado desempenho, onde as obras habitacionais estão sendo comercializadas e financiadas através desta modalidade construtiva, com redução do custo global e aumento da qualidade dos empreendimentos. A mitigação do custo global do empreendimento é um fator preponderante do sucesso e sobrevivência das cooperativas habitacionais de autogestão. A construção de edifícios residenciais de múltiplos pavimentos viabiliza os empreendimentos das cooperativas habitacionais, haja vista o alto custo dos terrenos urbanizados, normalmente com áreas reduzidas, exigindo a verticalização do produto para o melhor aproveitamento dos sítios. A sobrevida e atendimento aos objetivos das cooperativas habitacionais autogestionárias deve considerar quatro aspectos fundamentais: eficácia na autogestão (incluindo a gestão do processo de projetos), sólidas parcerias (com destaque para o poder público, instituições financeiras, de ensino/pesquisa e outros ramos cooperativos), existência de assessoria técnica (desde a sua constituição) e o público alvo (associados conscientes e motivados). Várias pesquisas identificam que está na gestão do processo de projetos a chave para a redução dos desperdícios de insumos e custos, com ganho de produtividade e da qualidade requerida ao produto final. Considerando as lacunas de conhecimento relacionadas ao gerenciamento do processo de projeto nos empreendimentos das cooperativas habitacionais, este trabalho tem o objetivo de investigar os principais fatores a qualidade do processo de produção, principalmente a etapa de projetos dos edifícios residenciais de múltiplos pavimentos construídos por meio do sistema de cooperativas habitacionais autogestionárias. Como resultado, o trabalho fornece algumas diretrizes e ferramentas de avaliação de desempenho e qualidade do planejamento e controle da etapa de projeto, oriundas dos estudos de modelos, obtidos por meio de duas vertentes fenomenológicas de investigação. Com o primeiro vetor buscou-se, na literatura nacional e internacional, modelos e ferramentas para avaliação da qualidade do gerenciamento de projetos, que fossem mais adequadas e pudessem ser apropriadas para as cooperativas habitacionais de autogestão. Através do segundo vetor, investigou-se, com os estudo de casos, dois empreendimentos de edifícios residenciais de múltiplos pavimentos - um em Águas Claras DF, e outro em Goiânia GO , administrados por cooperativas habitacionais autogestionárias. Nestes, avaliou-se a estrutura organizacional, os sistemas de troca de informações, as falhas presentes e fases críticas, planejamento e controle da qualidade da etapa de projeto, as metodologias e ferramentas da qualidade empregados nas construtoras, escritórios de projeto e entre os agentes intervenientes do processo de projeto. Conclui-se que, a aplicação do gerenciamento de projeto nas cooperativas habitacionais de autogestão é um fator fundamental de sobrevida, para o atendimento do seu principal objetivo: produzir a moradia com baixo custo e qualidade aos seus associados.

The topics relating to Latin American social housing requirements, has historically been a priority for governments social policies in such countries. In Uruguay, one of the programs promoted by the public sector to satisfy the demand for social housing to lower-income households, has been a venture managed by solidarity cooperative organizations. These cooperative organizations voluntarily associate families with a common housing need, to provide housing solutions through such a social and cultural organization called Housing Cooperative, which is shared ownership and democratically managed. For cooperative launch, the role played by social organizations and the government are crucial, particularly in process efficiency through which, the goal of social housing solutions can be achieved for involved families. This is the study purpose of this thesis, that intends contribute to public management processes improvement to enable housing cooperatives construction. Specially, the research goal is focused on a new approach for the state management process in Cooperative Housing projects, figured out as a Product Process Development, generating value in public actors’ interactions, seeking quality improvements opportunities for such projects. To meet this purpose, process loss value related to wasted time, were identified by process modeling tools, including benchmarks and value stream maps. The impact of time and information issues in loss value was investigated from the cooperative projects end-users point of view. The research was a case study approach and it was divided in two descriptive stages called phases. Phase A was aimed to describe the processes and define criteria for case-study selection. In Phase B was conducted the case studies properly, seeking to distinguish using different data and evidence source, the perceived value within the analyzed process. The main findings relate to the lack of overall process understanding. This vision successfully allows identify perceived creation or loss value, and non-value generation potential in these processes, mainly in social processes. Flow value loses in processes value stream were detected in time and quality of information issues. Given the results, actions are proposed for future value flow map improvement, as well as proposals for short and medium term acting in the main identified variables. / La temática relacionada a la atención de la necesidad de vivienda de interés social en América Latina ha sido una prioridad histórica en las políticas sociales de los gobiernos de muchos de sus países. En el Uruguay, uno de los programas impulsados desde la órbita pública para satisfacer la demanda de viviendas para sectores de población de menores ingresos, ha sido el emprendimiento habitacional gestionado bajo un sistema solidario organizado en forma de cooperativa. Estas asocian voluntariamente a familias con necesidades comunes de acceso a la vivienda, a través de una organización social y cultural que se materializa en una empresa denominada Cooperativa de Vivienda, de propiedad conjunta y controlada democráticamente. Para su surgimiento y formación resulta fundamental el papel que desempeñan las organizaciones sociales y el gobierno, especialmente en la eficiencia de los procesos a través de los cuales esta gestión permite alcanzar la meta de la vivienda social para las familias involucradas, siendo este último el objeto de estudio de la presente tesis. Este trabajo se propuso contribuir a la mejora de los procesos de gestión pública que viabilizan la construcción de viviendas cooperativas. En particular, se estableció como objetivo general de la investigación abordar desde una nueva perspectiva el proceso de gestión estatal de los Emprendimientos Habitacionales Cooperativos, entendiéndolos como un Proceso de Desarrollo del Producto generador de valor, en la fase de interacción con los actores del ámbito público, buscando identificar oportunidades de mejora y formular propuestas que tiendan a incrementar la calidad de estos emprendimientos. Para cumplir este objetivo, se mapearon los procesos para identificar las pérdidas relacionadas al tiempo, aplicando herramientas de modelaje del proceso, incluyendo modelos de referencia y mapas de flujo de valor; se investigó el impacto del tiempo en la pérdida de valor y el impacto de la información en la generación de valor, desde el punto de vista de los usuarios finales de los proyectos cooperativos. La investigación tuvo como método el estudio de casos y su desarrollo se dividió en dos etapas de carácter descriptivo. La Etapa A tuvo como objetivo la caracterización inicial de los procesos describiéndolos de forma genérica y la definición de criterios de selección de los casos. En la Etapa B se realizó el estudio de casos buscando distinguir, utilizando diferentes fuentes de evidencia, el valor percibido dentro del proceso analizado. Las principales conclusiones se relacionan a la necesidad de comprender el proceso de forma global. Esta visión viabilizó la identificación de la generación de valor percibido o la pérdida del mismo, la no generación de valor potencialmente existente en estos procesos, fundamentalmente en los procesos sociales, y las pérdidas en el flujo de valor; y condujo a detectar dos variables importantes: los tiempos de proceso y la calidad de información de los mismos. Frente a los resultados obtenidos se plantearon acciones a implementar en un mapa de flujo de valor futuro del proceso actual, así como propuestas a corto y mediano plazo actuando en las principales variables identificadas.

The topics relating to Latin American social housing requirements, has historically been a priority for governments social policies in such countries. In Uruguay, one of the programs promoted by the public sector to satisfy the demand for social housing to lower-income households, has been a venture managed by solidarity cooperative organizations. These cooperative organizations voluntarily associate families with a common housing need, to provide housing solutions through such a social and cultural organization called Housing Cooperative, which is shared ownership and democratically managed. For cooperative launch, the role played by social organizations and the government are crucial, particularly in process efficiency through which, the goal of social housing solutions can be achieved for involved families. This is the study purpose of this thesis, that intends contribute to public management processes improvement to enable housing cooperatives construction. Specially, the research goal is focused on a new approach for the state management process in Cooperative Housing projects, figured out as a Product Process Development, generating value in public actors’ interactions, seeking quality improvements opportunities for such projects. To meet this purpose, process loss value related to wasted time, were identified by process modeling tools, including benchmarks and value stream maps. The impact of time and information issues in loss value was investigated from the cooperative projects end-users point of view. The research was a case study approach and it was divided in two descriptive stages called phases. Phase A was aimed to describe the processes and define criteria for case-study selection. In Phase B was conducted the case studies properly, seeking to distinguish using different data and evidence source, the perceived value within the analyzed process. The main findings relate to the lack of overall process understanding. This vision successfully allows identify perceived creation or loss value, and non-value generation potential in these processes, mainly in social processes. Flow value loses in processes value stream were detected in time and quality of information issues. Given the results, actions are proposed for future value flow map improvement, as well as proposals for short and medium term acting in the main identified variables. / La temática relacionada a la atención de la necesidad de vivienda de interés social en América Latina ha sido una prioridad histórica en las políticas sociales de los gobiernos de muchos de sus países. En el Uruguay, uno de los programas impulsados desde la órbita pública para satisfacer la demanda de viviendas para sectores de población de menores ingresos, ha sido el emprendimiento habitacional gestionado bajo un sistema solidario organizado en forma de cooperativa. Estas asocian voluntariamente a familias con necesidades comunes de acceso a la vivienda, a través de una organización social y cultural que se materializa en una empresa denominada Cooperativa de Vivienda, de propiedad conjunta y controlada democráticamente. Para su surgimiento y formación resulta fundamental el papel que desempeñan las organizaciones sociales y el gobierno, especialmente en la eficiencia de los procesos a través de los cuales esta gestión permite alcanzar la meta de la vivienda social para las familias involucradas, siendo este último el objeto de estudio de la presente tesis. Este trabajo se propuso contribuir a la mejora de los procesos de gestión pública que viabilizan la construcción de viviendas cooperativas. En particular, se estableció como objetivo general de la investigación abordar desde una nueva perspectiva el proceso de gestión estatal de los Emprendimientos Habitacionales Cooperativos, entendiéndolos como un Proceso de Desarrollo del Producto generador de valor, en la fase de interacción con los actores del ámbito público, buscando identificar oportunidades de mejora y formular propuestas que tiendan a incrementar la calidad de estos emprendimientos. Para cumplir este objetivo, se mapearon los procesos para identificar las pérdidas relacionadas al tiempo, aplicando herramientas de modelaje del proceso, incluyendo modelos de referencia y mapas de flujo de valor; se investigó el impacto del tiempo en la pérdida de valor y el impacto de la información en la generación de valor, desde el punto de vista de los usuarios finales de los proyectos cooperativos. La investigación tuvo como método el estudio de casos y su desarrollo se dividió en dos etapas de carácter descriptivo. La Etapa A tuvo como objetivo la caracterización inicial de los procesos describiéndolos de forma genérica y la definición de criterios de selección de los casos. En la Etapa B se realizó el estudio de casos buscando distinguir, utilizando diferentes fuentes de evidencia, el valor percibido dentro del proceso analizado. Las principales conclusiones se relacionan a la necesidad de comprender el proceso de forma global. Esta visión viabilizó la identificación de la generación de valor percibido o la pérdida del mismo, la no generación de valor potencialmente existente en estos procesos, fundamentalmente en los procesos sociales, y las pérdidas en el flujo de valor; y condujo a detectar dos variables importantes: los tiempos de proceso y la calidad de información de los mismos. Frente a los resultados obtenidos se plantearon acciones a implementar en un mapa de flujo de valor futuro del proceso actual, así como propuestas a corto y mediano plazo actuando en las principales variables identificadas.

The topics relating to Latin American social housing requirements, has historically been a priority for governments social policies in such countries. In Uruguay, one of the programs promoted by the public sector to satisfy the demand for social housing to lower-income households, has been a venture managed by solidarity cooperative organizations. These cooperative organizations voluntarily associate families with a common housing need, to provide housing solutions through such a social and cultural organization called Housing Cooperative, which is shared ownership and democratically managed. For cooperative launch, the role played by social organizations and the government are crucial, particularly in process efficiency through which, the goal of social housing solutions can be achieved for involved families. This is the study purpose of this thesis, that intends contribute to public management processes improvement to enable housing cooperatives construction. Specially, the research goal is focused on a new approach for the state management process in Cooperative Housing projects, figured out as a Product Process Development, generating value in public actors’ interactions, seeking quality improvements opportunities for such projects. To meet this purpose, process loss value related to wasted time, were identified by process modeling tools, including benchmarks and value stream maps. The impact of time and information issues in loss value was investigated from the cooperative projects end-users point of view. The research was a case study approach and it was divided in two descriptive stages called phases. Phase A was aimed to describe the processes and define criteria for case-study selection. In Phase B was conducted the case studies properly, seeking to distinguish using different data and evidence source, the perceived value within the analyzed process. The main findings relate to the lack of overall process understanding. This vision successfully allows identify perceived creation or loss value, and non-value generation potential in these processes, mainly in social processes. Flow value loses in processes value stream were detected in time and quality of information issues. Given the results, actions are proposed for future value flow map improvement, as well as proposals for short and medium term acting in the main identified variables. / La temática relacionada a la atención de la necesidad de vivienda de interés social en América Latina ha sido una prioridad histórica en las políticas sociales de los gobiernos de muchos de sus países. En el Uruguay, uno de los programas impulsados desde la órbita pública para satisfacer la demanda de viviendas para sectores de población de menores ingresos, ha sido el emprendimiento habitacional gestionado bajo un sistema solidario organizado en forma de cooperativa. Estas asocian voluntariamente a familias con necesidades comunes de acceso a la vivienda, a través de una organización social y cultural que se materializa en una empresa denominada Cooperativa de Vivienda, de propiedad conjunta y controlada democráticamente. Para su surgimiento y formación resulta fundamental el papel que desempeñan las organizaciones sociales y el gobierno, especialmente en la eficiencia de los procesos a través de los cuales esta gestión permite alcanzar la meta de la vivienda social para las familias involucradas, siendo este último el objeto de estudio de la presente tesis. Este trabajo se propuso contribuir a la mejora de los procesos de gestión pública que viabilizan la construcción de viviendas cooperativas. En particular, se estableció como objetivo general de la investigación abordar desde una nueva perspectiva el proceso de gestión estatal de los Emprendimientos Habitacionales Cooperativos, entendiéndolos como un Proceso de Desarrollo del Producto generador de valor, en la fase de interacción con los actores del ámbito público, buscando identificar oportunidades de mejora y formular propuestas que tiendan a incrementar la calidad de estos emprendimientos. Para cumplir este objetivo, se mapearon los procesos para identificar las pérdidas relacionadas al tiempo, aplicando herramientas de modelaje del proceso, incluyendo modelos de referencia y mapas de flujo de valor; se investigó el impacto del tiempo en la pérdida de valor y el impacto de la información en la generación de valor, desde el punto de vista de los usuarios finales de los proyectos cooperativos. La investigación tuvo como método el estudio de casos y su desarrollo se dividió en dos etapas de carácter descriptivo. La Etapa A tuvo como objetivo la caracterización inicial de los procesos describiéndolos de forma genérica y la definición de criterios de selección de los casos. En la Etapa B se realizó el estudio de casos buscando distinguir, utilizando diferentes fuentes de evidencia, el valor percibido dentro del proceso analizado. Las principales conclusiones se relacionan a la necesidad de comprender el proceso de forma global. Esta visión viabilizó la identificación de la generación de valor percibido o la pérdida del mismo, la no generación de valor potencialmente existente en estos procesos, fundamentalmente en los procesos sociales, y las pérdidas en el flujo de valor; y condujo a detectar dos variables importantes: los tiempos de proceso y la calidad de información de los mismos. Frente a los resultados obtenidos se plantearon acciones a implementar en un mapa de flujo de valor futuro del proceso actual, así como propuestas a corto y mediano plazo actuando en las principales variables identificadas.

This thesis explores the implementation of Optical Character Recognition (OCR) – based text extraction and random forest regression analysis for housing market valuation, specifically focusing on the impact of value factors, derived from OCR-extracted economic values from housing cooperatives’ annual reports. The objective is to perform price estimations using the Random Forest model to identify the key value factors that influence the estimation process and examine how the economic values from annual reports affect the sales price. The thesis aims to highlight the often-overlooked aspect that when purchasing an apartment, one also assumes the liabilities of the housing cooperative. The motivation for utilizing OCR techniques stems from the difficulties associated with manual data collection, as there is a lack of readily accessible structured data on the subject, emphasizing the importance of automation for effective data extraction. The findings indicate that OCR can effectively extract data from annual reports, but with limitations due to variation in report structures. The regression analysis reveals the Random Forest model’s effectiveness in estimating prices, with location and construction year emerging as the most influential factors. Furthermore, incorporating the economic values from the annual reports enhances the accuracy of price estimation compared to the model that excluded such factors. However, definitive conclusions regarding the precise impact of these economic factors could not be drawn due to limited geographical spread of data points and potential hidden value factors. The study concludes that the machine learning model can be used to make a credible price estimate on cooperative apartments and that OCR methods prove valuable in automating data extraction from annual reports, although standardising report format would enhance their efficiency. The thesis highlights the significance of considering the housing cooperatives’ economic values when making property purchases.