My thesis deals with the selection of new employees in a specific company. The theoretical part explains methods of recruitment and basic terms and concepts associated with this issue. The practical part contains a description of the company, the objective of the research and actual survey via questionnaire. The results of the research are proposals and recommendations for changes that lead to finding the most suitable candidates for selected positions in the company for its better operation.

The theoretical and empirical work focuses on human resources management with the aim to capture and analyze for a selected sample of heads of public and private secondary schools information on specific human resource management in educational organizations, focusing on possible differences in approach to human resource management according to the legal form of these schools. In the theoretical part, attention is focused on the key concepts of human resources management focusing on educational organizations. The research part uses a theoretical-empirical method to answer the research three questions, which includes an analysis of the literature and a research consisting of semi-structured interviews with three selected principals of secondary public schools and three principals of secondary private schools, two management tests, ČŠI inspection reports and analysis of documents of these schools. The research findings are assessed mainly in terms of the legal form of the school, while the specifics of human resource management related to the aspect are identified. KEYWORDS headmaster, employee, human resources management, human resources development, human capital

Syftet med studien är att ur ett individperspektiv undersöka HR-medarbetares upplevelser av HR-transformation. Studien besvarar följande frågeställningar: Hur påverkar den pågående HR-transformationen HR-medarbetarnas nuvarande arbetsuppgifter och funktion? Vilka förändringar anser HR-medarbetarna har påverkat deras upplevelser av HR-yrket? Hur ser HR-medarbetarna på HR-transformation i framtiden? Studiens syfte besvaras med kvalitativ metod genom sex semistrukturerade intervjuer med HR-medarbetare. Studiens teoretiska utgångspunkter som används för att analysera det empiriska materialet är konceptet HR-transformation, shared service, HR-medarbetarens olika roller samt resiliens. Resultatet visar att HR-medarbetarna upplever olika grad av HR-transformation, där den största förändringen är att administrativa arbetsuppgifter minskar tack vare digitaliseringen, men att det operativa arbetet fortfarande är väldigt viktigt. Strategiska arbetsuppgifter och HR-perspektivet har fått utökat utrymme och ökad betydelse i organisationer. Intervjupersonerna kan ses ha en resilient förmåga, de påvisar en anpassningsförmåga till de förändringar som sker och har en positiv inställning till dessa. HR-medarbetarna ser flera möjligheter i framtiden med en fortsatt HR-transformationsresa, där allt fler arbetsuppgifter förändras för att ge värde till organisationer, vilket tyder på att HR:s betydelse därmed fortsätter att öka. / The aim of this study is to investigate HR professionals’ experiences in an individual perspective of HR transformation. The study answers the following questions: How does the ongoing HR transformation affect the current HR task and function of HR professionals? What changes does HR professionals believe have affected their perception of the HR profession? What does HR professionals think about HR transformation in the future? The purpose is answered with a qualitative method through six semi structured interviews with HR professionals. The theoretical frameworks that is used to analyze the empirical material is the concept of HR transformation, shared service, HR professionals different roles and resilience. The result shows that HR professionals experiences varying degrees of HR transformation, the biggest change being that administrative tasks decreases, thanks to digitalization, but operational work is still very important. Strategic tasks and the HR perspective have an increased position and a greater importance. The respondents have a resilience capacity, they are showing an adaptability to unforeseen changes and have a positive attitude. The HR professionals are positive to the future with many possibilities, in a continued HR transformation journey, where more tasks are being changed to add value to the organizations, which indicates that HR’s importance therefor will continue to increase.

Bakgrund: En organisatorisk utmaning för globala organisationer är arbetet med deras arbetsgivarvarumärke när de är globalt utbredda och behöver anpassa sig till olika geografiskt spridda marknader. Utmaningen faller inom området företagsekonomi och det är vanligtvis organisationens HR som axlar ansvaret med utmaningen. På grund av den snabbt föränderliga omvärlden vi lever i, och på grund av hur de åtskilda marknaderna skiljer sig beträffande kulturer, lagstiftningar eller digitaliserade samhällen möter globala organisationer utmaningar med att behålla sitt arbetsgivarvarumärke på samtliga marknader.  Syfte: Att förklara hur en global organisation kan arbeta med att behålla sitt arbetsgivarvarumärke trots olika geografiska marknader.  Metod: Studien har ett hermeneutiskt synsätt och en induktiv ansats, vilket innebär att studien inte utgått från tidigare teorier. För att förklara hur en global organisation kan arbeta med att behålla sitt arbetsgivarvarumärke trots olika geografiska marknader, har en kvalitativ fallstudie genomförts, uppbyggd med tio informanter som arbetar med en global organisations arbetsgivarvarumärke. Studien har implementerat kvalitativa semistrukturerade intervjuer med informanterna för att samla in empiri om den studerade organisationen. En tematisk kartläggning sattes i verk för att kartlägga den insamlade empirin kring organisationens arbete med sitt arbetsgivarvarumärke.  Slutsatser: I studiens slutsatser beskrivs vilka initiativ en global organisation kan ta för att behålla sitt arbetsgivarvarumärke. Dessa initiativ ligger till grund för studiens teoretiska bidrag som illustrerar byggstenar för att en global organisation ska kunna behålla sitt arbetsgivarvarumärke. Studien drar slutsatser som presenterar nya perspektiv på hur en global organisation kan bemöta utmaningen av en föränderlig och geografiskt spridd omvärld. / Background: An organizational challenge for global organizations is the work with their employer brand when they are globally widespread and need to adapt to different geographically dispersed markets. The challenge falls within the area of business administration and it is usually the organization's HR that bears the responsibility for the challenge. Due to the rapidly changing world that we live in, and due to how the separate markets differ in terms of cultures, laws or digitalized societies, global organizations face challenges in maintaining their employer brand in all its markets simultaneously.  Purpose: To explain how a global organization can work to maintain its employer brand despite its different geographical markets.  Method: The study has a hermeneutic perspective and an inductive approach, which means that the study was not based on existing theories. To explain how a global organization can work to maintain its employer brand despite different geographical markets, a qualitative case study has been conducted, built with ten informants that are working with a global organization's employer brand. The study has implemented qualitative semi-structured interviews with the informants to gather empirical data about the chosen organization. A thematic survey was launched to map the collected empirical data on the organization's work with its employer brand.  Conclusions: The study's conclusions describe what initiatives a global organization can take to maintain its employer brand. These initiatives form the basis of the study's theoretical contribution, which illustrates building blocks for a global organization to be able to maintain its employer brand. The study draws conclusions that presents new perspectives on how a global organization can cope with the challenge of a volatile and geographically dispersed world.

The manner by which courts view performance appraisals in relation to the outcome of case is certainly a topic worthy of discussion. Utilizing the framework used within the work of Werner and Bolino (1997), the following study was able to accomplish two main goals: (1) update the information of Werner and Bolino (1997) by evaluating modern cases, and (2) to evaluate new data regarding age discrimination utilizing the same framework as Werner and Bolino (1997). Utilizing chi-square analysis to test all of the hypotheses, it was demonstrated that there was statistical significance in performance appraisals with the presence of a job analysis regarding court outcome. Other variables such as appraisal basis (trait, behavioral, MBO), triangulation, and appraisal frequency did not have any statistical significance. Out of the six new hypotheses tested, all showed statistical significance except for one. These hypotheses showcased the immense differences in how different forms of discrimination are viewed by the court even with respect to the performance appraisal. This was especially true with age discrimination in comparison to every other form of discrimination. In conclusion the following study accomplished its two main goals by displaying consistency with Werner and Bolino’s work and successfully evaluating new variables to support the hypotheses that involve differences between different forms of discrimination and the outcome of the court case.

Syftet: Syftet med studien är att beskriva och utveckla förståelse för hur HR-personal hanterar destruktiva konflikter mellan personer på arbetsplatser. Fokus är på de utmaningar HR-personal upplever i konflikthanteringsprocessen. Metod: Studien har utförts genom en kvalitativ studie med en induktiv forskningsansats. Studien har tillämpat en undersökningsdesign likt en tvärsnittsstudie och datainsamlingen har skett genom ostrukturerade intervjuer. Slutsats: Studiens resultat visar att HR har ett antal utmaningar i sitt arbete för att hantera destruktiva konflikter på arbetsplatsen. HRs hanteringsprocess behöver vara situationsanpassad, därigenom använder HR olika tillvägagångssätt i sitt hanteringsarbete där HR-kollegors stöd beskrivs vara väsentligt. Vi konstaterar att många av utmaningarna grundar sig i att HRs arbete kopplat till konflikthantering handlar om människor. Komplexitet finns i att HR kommer in sent i processen, att hanteringen beror på mottagandet samt att det är svårt att veta vilka avväganden som krävs. Det påvisas däremot vara ytterst relevant att faktiskt hantera konflikten. / Purpose: The purpose of this study is to describe and develop an understanding of how HR-personnel handle destructive conflicts between people in workplaces. The focus is on the challenges HR-personnel experience in the conflict management process. Method: The study is conducted through a qualitative study with an inductive research approach. The study applied a survey design similar to a cross-sectional study and the data collection was carried out through unstructured interviews. Conclusion: The conclusion of the study shows that HR are facing a number of challenges in their work with handling destructive conflicts in the workplace. HRs managing process needs to adjust to the specific situation, therefore HR uses different approaches in their work and the support of HR-colleagues is described as essential. We have acknowledged that many of the challenges are based on the fact that their work concerns humans. Complexity is found in that HR are involved late in the handling process, their conflict management is depending on how the involved individuals receive HRs work and that it is difficult to know which choices to make. On the other hand, it is shown to be important to actually handle the conflict.

Bakgrund: Framväxten av human resource management (HRM) tog fart under 80-talet som ett svar på en ökad medvetenhet kring att medarbetarna och den kompetens de besitter har en central roll för organisationens framgång och konkurrenskraft. Utmaningen för organisationer i dagens samhälle handlar om att integrera arbetet med HRM på ett strategiskt plan med de övergripande verksamhetsmålen. En av företagens viktigaste processer är kompetensförsörjningen. Många företag har svårigheter att hitta rätt person till rätt plats, till följd av att omvärlden ständigt förändras och en arbetsmarknad där efterfrågan överstiger utbudet av kompetenta medarbetare. Dessa utmaningar kommer prägla Skaraborgs arbetsmarknad framöver, och påverka behovetav att attrahera och behålla rätt kompetens.  Syfte: Uppsatsen syftar till att beskriva och analysera organisationers arbete med att vara attraktiva arbetsgivare, som i denna studie innebär att attrahera och behålla nyckelkompetens som är av betydelse för dess konkurrenskraft. Metod: För att uppnå studiens syfte valdes en kvalitativ forskningsmetod i form av semistrukturerade intervjuer med HR-praktiker från tio tillverkande företag i Skaraborg. Frågorna som lyftes berörde kompetensbehov, att attrahera och behålla kompetens samt HR:s roll och organisationens syn på den.  Resultat & slutsats: Studiens resultat visar på att det som teorin säger är svårt att implementera i praktiken. Den intensiva förändringstakten gör det svårt att arbeta proaktivt med kompetensförsörjning. Samarbetet mellan HR och produktionschefer är av stor betydelse för identifiering av kompetensbehov och implementering av processer. Situationen på arbetsmarknaden ställer allt större krav på företagen att vara innovativa i sitt sätt att marknadsföra sig och bli mer medvetna kring vad det är om gör att anställda väljer att stanna. Företagen har utarbetade strategier för talanghantering, men har svårigheter att få det att fungera i praktiken. / Background: The development of human resource management (HRM) took off in the 80s as a response to an increased awareness that employees and the skills they possess have a central role in the organization's success and competitiveness. The challenge for organizations in today's society is to integrate the work with HRM on a strategic level with the overall operational goals. One of the companies most important processes is the competence supply. Many companies have difficulties finding the right person for the right place, as a result of the constantly changing world and a labor market where the demand exceeds the supply of competent employees. These challenges will characterize the labor market in Skaraborg going forward, and affect the need to attract and retain the right skills.  Purpose: The study aims to describe and analyze the work of organizations to be attractive employers, which in this study means attracting and retaining key competence that is important for its competitiveness.  Method: To achieve the purpose of the study, a qualitative research method was chosen in the form of semi-structured interviews with HR practitioners from ten manufacturing companies in Skaraborg. The questions that were raised referred to competence needs, attracting and retaining competence and the role of HR and the organization’s view of it.  Results & conclusion: The result of the study shows that what the theory says is difficult to implement in practice. The intense pace of change makes it difficult to workproactively with competence supply. The cooperation between HR and production managers is of great importance for the identification of competence needs and the implementation of processes. The situation on the labor market places increasing demands on companies to be innovative in their way of marketing themselves and to become more aware of what makes employees choose to stay. Companies have developed strategies for talent management, but have difficulties in making it work in practice.

Public value has proven itself as an insightful concept through which to better understand, assess, and guide the contributions of public organizations to the common good. Corresponding to the increasing awareness that private organizations, too, bear considerable responsibility for society, the concept of public value has recently also been applied in the private sector. Following two additional current directions of public value research, i.e., shifting from a static assessment of public value to more process-oriented research, and providing incremental empirical support for previous conceptual research, this dissertation examines public value creation as a nonmarket strategy for the private sector. Therein, a framework text contextualizes three empirical papers within the nonmarket strategy framework of Mellahi et al. (2016) and its adaptation by Frynas and Yamahaki (2016). Drawing from Meynhardt's (2009, 2015) public value conceptualization, initial empirical evidence is provided to shine a light on why and how private organizations may strategically create public value. Addressing Moore's (1995) guiding questions for public value creation strategies and highlighting both the limitations of this work and the avenues for future research that arise from them, the present dissertation offers an orientation for future research on public value creation in the private sector.

<p>This study examined the relationship of talent management practices to employee job-related outcomes in the Indian manufacturing setting. Talent management practices included talent acquisition, talent development, talent engagement, and talent retention. Employee job-related outcomes of this study included intent to stay, job engagement, affective commitment, job satisfaction, and employee competency. This study used the social exchange theory and resource based view as the theoretical underpinning for the proposed TM model. The role of organizational culture as a moderator was also examined in the study.</p> <p>The sample of the study consisted of 992 full time employees working in one of largest textiles and paper manufacturing organization of India with facilities located in two Indian states. Data is collected online through a questionnaire composed of several existing survey instruments. Response rate for the survey was high (62.98 percent). The primary method of data analysis was structural equation modeling.</p> <p>Overall, the findings of the analysis showed a number of significant relationships among talent management practices and employee job-related outcomes. There were strong positive relationships between talent acquisition and affective commitment, talent engagement and job satisfaction, talent engagement and affective commitment, and talent retention and employee competency. The findings showed that organizational culture is significantly related to talent management and employee job-related outcomes. However, the organizational culture does moderate the relationship of talent management and employee job-related outcomes. The overall relationship between talent management and employee job-related outcome was found significant and positive.</p> <p>The findings of this study identified a number of implications for the Indian manufacturing organizations. The study also provides a framework of talent management practices for future research.</p>

Управление персоналом – это установление организационно-экономических, социально-психологических и правовых отношений субъекта и объекта управления с целью получения качественного персонала. На примере организации «Французский пекарь» можно проследить то, как происходит развитие рынка кофеен с течением времени и как меняется стратегия управления персоналом при масштабировании. Объектом исследования данной выпускной квалификационной работы магистра является управление персоналом на предприятиях общественного питания. Предмет исследования – персонал предприятия общественного питания. Цель исследования – выявить особенности и проблематику в работе с персоналом на предприятиях общественного питания и проанализировать технологии управления персоналом на предприятиях общественного питания на примере сети кофеен Французский пекарь. Исходя из поставленной цели, в работе решаются следующие задачи -раскрытие понятия «управления персоналом» и ее целей, рассмотрение теоретических основ системы управления персоналом на предприятиях общественного питания, проанализировать рынок кофеен России и Екатеринбурга в частности и изучить организацию системы управления персоналом в кофейне «Французский Пекарь». В ходе работы было раскрыто понятие «управление персоналом», были определены цели, рассмотрены основные сегменты в теории управления персоналом. В анализе рынка кофеен были обозначены основные тенденции развития кофейного рынка России и Екатеринбурга, в частности. Благодаря изучению и анализу вышеизложенного материала можно подвести итоги об изучаемой компании «Французский Пекарь». Система управления персоналом в компании отвечает внешним рыночным и внутренним организационным вызовам. / Human resources management is the establishment of organizational, economic, social, psychological and legal relations between a subject and a management object in order to obtain high-quality personnel. Using the example of the French Baker organization, we can trace how the coffee market develops over time and how the personnel management strategy changes when scaling. The object of study of this final qualification work of the master is personnel management in catering. Subject of study - restaurant staff. The purpose of the study is to identify features and problems in working with personnel at public catering enterprises and to analyze personnel management technologies at public catering enterprises using the example of the French baker coffee shop network. Based on the goal, the following tasks are solved: the disclosure of the concept of “human resources management” and its goals, consideration of the theoretical foundations of the personnel management system at public catering establishments, to analyze the coffee market in Russia and Yekaterinburg in particular, and to study the organization of the personnel management system in the “French Coffee House Baker". In the course of the work, the concept of “human resources management” was revealed, goals were defined, the main segments in the theory of personnel management were considered. In the analysis of the coffee market, the main trends in the development of the coffee market in Russia and Yekaterinburg, in particular, were identified. Thanks to the study and analysis of the above material, you can summarize the studied company "French Baker". The personnel management system in the company meets external market and internal organizational challenges.