本研究試圖從Dervin提出的意義建構理論(sense-making theory)出發，瞭解報業組織企畫人員在面對不確定狀態下如何選擇資訊，彌補知識差距以完成其策略。 研究人員訪談四名企畫人員以瞭解其資訊尋求行為，結果發現影響報業組織企畫資訊尋求行為的外在情境因素包括：社會經濟、政府政策、文化創意產業、媒體多角化經營、公司資源與制度、以及合作廠商資源。報業組織企畫人員資訊尋求的過程包括：定義問題、選擇詢問對象、執行查詢、評估資訊、確認資訊等因素。此外，個人的知識經驗、社會智能、技術能力都是影響報業媒體企畫人員資訊尋求。 「新聞倫理」則是影響報業組織企畫人員蒐集資訊的特殊因素。 / The present research focuses on how professionals planners seeking information in media planning process.The sence-making theory were employed to observer the case. Four planner were interviewed in the study obtained the situation context conclusions:social economy、government policy、culture creativity industry、media multi-administration、corporate institute & resource and collaboration corporate resource. The information seeking process include: define meaning of question、choose inquire object、do inquire、assessment of information、certification unformation.Also，individual experience of knowledge、social intellectuality、skill ability could affect information seeking of press organization planner. 「News ethics」were specific fact affecting information seeking of press organization planner.

近年來，我國出生率逐年遞減，少子化的現象普遍存在，家長及社會對於幼兒的教育十分重視，幼教老師在教學實施上備受壓力；而網路與科技媒體的蓬勃發展，更促使幼教老師必須重新思考教學的方式。教師如要運用教學媒體教授幼兒知識，須具備一定的資訊素養，懂得從各種管道尋獲教學資源。 / 本研究針對台北市公立幼稚園教師進行研究，期瞭解幼兒教師的資訊尋求行為概況；探討教師如何利用圖書館和網路資源準備教學；分析教師如何運用資訊資源進行專業成長；並瞭解幼教老師利用Blog的經驗。透過問卷調查和深度訪談來瞭解幼教老師利用資訊資源於教學上之概況。 / 研究發現，台北市公立幼稚園教師仍以女性教師為主，大部分教育程度在大學以上，年齡則以41～50歲居多，教師教學經驗豐富，六成的教師已從事教學達15年以上。高達92.5％的教師會使用網際網路，教師具有中上的資訊素養能力，且學歷較高和新進教師的教師具有較高的資訊素養。教師使用多種管道找尋合適的資源與媒體以支援教學，並將其評估、處理成為教材。在找尋資源時會考量資訊的正確性與方便性。 / 關於利用圖書館資源準備教學方面：教師至圖書館的目的為找尋教學相關資源；使用校內圖書室和台北市立圖書館找尋教學資源；使用繪本和影音資料為主。在利用網路資源協助教學上：教師利用網路資源準備教學；應用網路多媒體協助教學實施；參與網路社群分享教學資源及經驗；藉由網路平台紀錄教學活動；與家長進行親師溝通。而利用資訊資源進行專業成長上教師透過閱讀獲取專業知識；利用網路資源自我學習，並進行個人知識管理。此外，教師亦會運用Blog搜尋教學資源、分享教學經驗、整理學生學習歷程檔案、建置幼稚園網頁、記錄教學與整理教師教學檔案及建置個人Blog。 / 最後建議：（1）教育主管機關應鼓勵教師參與線上讀書會與成長團體，精進個人之專業知識；辦理各式資訊素養研習以提昇教師的資訊素養能力；委託相關單位編製資源示意圖協助教師準備教學；建置幼教專業知識共享平台，便於教師找尋及取得資源、整理個人教學知識，持續進行個人專業成長。（2）幼稚園圖書室應與鄰近圖書館合作並共享資源；協助教師充分利用圖書館資源準備教學。（3）幼稚園教師應充分利用資訊資源支援教學活動、進行終身學習；積極參與網路社群，利用Blog等網路平台與家長共同指導幼兒。 關鍵字：幼稚園教師；資訊尋求行為；教師專業成長；部落格 / This research focused on the utilization of information resources of public kindergarten teachers in Taipei. The purpose is to reveal the information seeking behaviors of kindergarten teachers, such as how the teachers use the library and internet resources to prepare for teaching; how teachers use the information resources to upgrade teachers' professional development; and the use of Blog. The study applies the questionnaire and in-depth interview to find out how the kindergarten teachers use the information resources. / According to this study, most of public kindergarten teachers in Taipei are female, hold bachelor degree, and the majority of them are about forties to fifties. Teachers are well experienced. Ninety two point percent teachers are able to use internet, most teachers are well equipped with information literacy. / Finally, suggestion were made as follows: (1) The Department of Education, Taipei City Government should encourage teachers to participate the online reading club and growth group for enhancing professional development; conducting all kinds of information literacy courses, compiling the pathfinders and setting up professional portal for professional growth. (2) The kindergarten library should cooperate with the neighboring libraries to share resources, and play the important role in assisting teachers using information resources. (3) Kindergarten teachers should learn how to utilize the information resources widely for supporting the teaching and achieve the life-long learning; participating in internet communities to upgrade their professional knowledge and core competences; and use the Blog and other social software to instruct kids with their parents together. Keywords：Kindergarten Teachers；Information Seeking Behavior；Teachers' professional development；Blog

Malgré le rôle important joué par les comportements alimentaires durant la grossesse, et de leurs implications pour la santé de la mère et de l’enfant à naître, plusieurs études soulignent que les besoins d’informations des femmes enceintes à faible revenu ou issues de minorités ethniques n’ont pas été comblés. Le comportement de recherche d’informations de femmes enceintes immigrantes maghrébines à faible revenu sera donc abordé via le modèle d’Engel, Kollat et Blackwell. L’objectif général est l’exploration de ce comportement de recherche d’informations en lien avec des thématiques associées à leur alimentation au cours de la grossesse. La thèse propose quatre questions spécifiques de recherche visant l’exploration des facteurs d’ordre individuel et d’environnement susceptibles d’influencer une recherche active d’informations, des sources auprès desquelles des informations sont recherchées, et de la nature de l’information recueillie. Un total de 28 femmes enceintes volontaires (14 primigestes et 14 secondigestes) ont été recrutées via le Dispensaire diététique de Montréal entre les mois d’août 2010 et 2011. Des entrevues semi-structurées de 60 à 90 minutes ont été réalisées par l’étudiante au doctorat. Les données ont été soumises à une analyse de contenu via le logiciel NVivo. Des facteurs d’ordre individuel susceptibles d’influencer le comportement de recherche active d’informations furent identifiés: perspective idéologique à l’égard de la grossesse, présence de malaises de grossesse, perception du caractère contradictoire des informations reçues, perceptions liées au caractère adéquat de l’information reçue, perceptions liées au caractère suffisant de l’information détenue, variation du poids corporel, valorisation du bien-être du bébé, attitudes à l’égard de la supplémentation prénatale, valorisation d’une saine alimentation et motivation à apprendre. Des facteurs d’environnement susceptibles d’influencer le comportement de recherche active d’informations ont été identifiés: culture (habitudes alimentaires, croyances alimentaires, croyances religieuses, perte de repères culturels traditionnels quant aux soins de santé et conseils offerts durant la grossesse) et interactions avec les membres de l’environnement social. Des sources d’informations significatives en lien avec la nutrition prénatale se sont avérées être pour les primigestes: diététiste, mère, amies, mari et Internet. Pour les secondigestes, ces sources d’informations étaient: diététiste, médecin, amies et mari. Une source d’informations professionnelle significative concernant la supplémentation prénatale et le gain de poids durant la grossesse, tant pour les primigestes que secondigestes, s’est révélée être la diététiste. Peu de femmes ont rapporté avoir reçu des professionnels de l’information à propos de la salubrité alimentaire et des risques de gagner trop de poids. Les résultats soulèvent une réflexion à l’égard de l’implication des professionnels en période prénatale et quant à la révision de leurs approches de counseling nutritionnel. Les résultats amènent également à réfléchir quant à l’amélioration des activités ayant pour objectif de répondre aux besoins d’informations des femmes enceintes immigrantes maghrébines à faible revenu en lien avec des thématiques liées à l’alimentation durant la grossesse. Pour terminer, il serait utile que de futures recherches s’attardent à mieux comprendre le comportement de recherche d’informations en lien avec des thématiques associées à l’alimentation de femmes enceintes de différents horizons culturels ou de celle de l’enfant à venir. / Despite the important role played by healthy behaviours during pregnancy, and their health implications for both mother and baby, several studies have highlighted that health information needs of low-income and ethnic minority pregnant women have not been met. Thus, the information-seeking behaviour of low-income pregnant Maghrebian women has been studied in this thesis by using the Engel, Kollat and Blackwell (EKB) model. The main objective of this thesis’s research is to explore information-seeking behaviours regarding nutrition-related topics during pregnancy in order to determine whether decisional processes regarding information-seeking behaviour differ among primigravid and secundigravid women. This thesis proposes four specific research questions aiming at the exploration of individual and environmental factors likely to influence the active information-seeking behaviour, the type of information and the sources from which such information is collected. Data has been collected among 28 low-income voluntary women (14 primigravid and 14 secundigravid) mainly referred by the Montreal Diet Dispensary between August 2010 and 2011. Semi-structured interviews lasting 60 to 90 minutes were conducted by the doctoral student. Data were analyzed using content analysis with NVivo software. On one hand, individual factors likely to influence the active information-seeking behaviour have been found to be: the ideological examination of pregnancy, presence of pregnancy discomforts, perception of conflicting information from providers, perceived adequacy of received nutrition information, perceived sufficiency of information, body weight changes, recognition of the baby’s well-being, attitudes toward prenatal supplementation, importance given to healthy eating, and motivation to learn. On the other hand, environmental factors likely to influence the active information-seeking behaviour have been identified to be: culture (eating habits, food beliefs, religious beliefs, loss of cultural markers regarding health care and counseling during pregnancy) and interactions with individuals from the social environment. Significant information sources consulted by primigravid women for topics regarding prenatal nutrition were as follows: the registered dietitian, mother, friends, husband, and Internet. For secundigravid women, significant information sources were as follows: the dietitian, doctor, friends and husband. A significant professional information source, both for primigravid and secundigravid women, about prenatal vitamin and mineral supplementation and pregnancy weight gain was the registered dietitian. Internet was a significant public information source from which primigravid women got information regarding prenatal nutrition-related topics. Few women reported having received, during their follow-up examinations, professional information related to food safety issues and risks of gaining too much weight during pregnancy. Overall, results presented in this thesis highlight the importance of improving communicating strategies in order to better address the information needs of low-income pregnant Maghrebian women. Results raise a number of questions with regards to improving the participation of professionals to prenatal education and their nutritional counseling. Moreover, results from this thesis suggest means to improve activity planning to better address the nutrition-related information needs of pregnant Maghrebian women during pregnancy. It would be useful for researchers to get involved in studies aimed at a better understanding of the information-seeking behaviour of expectant mothers from different cultural backgrounds regarding nutrition-related topics during pregnancy as well as the baby’s nutrition.

Text in English with abstracts in English, Zulu and Sepedi / The objective of this qualitative case study was to determine the information needs of rural farmers in Bungoma County, Western Kenya. The study explored various literature on information needs of rural farmers and the information services available to them. The data were collected through face-to-face interviews with twenty lead farmers who are hosts of Farmers’ Field Schools. The findings show that farmers in Bungoma County are mostly interested in information that helps them to generate quick incomes from their agribusinesses. They access agricultural information mostly from verbal messages passed on by extension officers and local administration leaders. The farmers confessed that the information accessed from electronic sources like local FM radios is very useful in enhancing their agricultural enterprises and therefore agricultural development partners, policy makers and stakeholders in Western Kenya should use local FM radio often to disseminate information on agricultural development. The challenges encountered by the farmers in their quest for information relates to affordability. This study contributes to social change by recommending agricultural development partners, policy makers and stakeholders in Western Kenya implement programmes for reducing the distances that farmers travel to access agricultural information and the costs they incur in applying the knowledge gained from the various information channels. / Lolu cwaningo lokuthola kabanzi ngesimo belugxile ekuqaguleni izidingo kwezolwazi nokusetshenziswa kwalo kubalimi basemakhaya endaweni yaseBungoma County, esentshonalanga Kenya. Kulolu cwaningo kuye kwabhekisiswa izincwadi nemibhalo ehlukahlukene maqondana nezidingo zolwazi zabalimi basemakhaya kanye nalezo zinsiza zolwazi abakwaziyo ukufinyelela kuzo. Ulwazi lwedatha luye lwaqoqwa ngokuthi kwenziwe izingxoxo-mibuzo nabalimi abangamashumi amabili okuyibona abavelele futhi abaye basingathe uhlelo lwabalimi olubizwa nge-Farmers’ Field Schools. Okutholakele kukhomba ukuthi intshisekelo yabalimi baseBungoma County ikakhulukazi imayelana nokuthola ulwazi oluzobasiza ekwakheni ngokushesha imali eyingeniso kumabhizinisi abo ezolimo. Kuvamise ukuthi ulwazi lwezolimo baluthole ngemibiko edluliswa ngomlomo ivela kubalimisi (extension officers) nakubaholi bezokuphatha basendaweni. Balibeke ngembaba abalimi elokuthi luwusizo kakhulu ekwesekeni amabhizinisi abo ezolimo ulwazi oluvela emithonjeni ye-elekthronikhi efana nesiteshi somsakazo we-FM sasendaweni, ngakho-ke kungaba ngcono uma labo okubanjiswene nabo (partners) kwezokuthuthukisa ezolimo, futhi nabakhi benqubomgomo kanye nalabo ababambe iqhaza entshonalanga Kenya bengasebenzisa isiteshi somsakazo we-FM sasendaweni ukusabalalisa ulwazi lokuthuthukisa ezolimo. Ukubhekana nezindleko yilona hlangothi abahlangabezana nezinselelo kulo abalimi, ekuphokopheleni kwabo ukuthola ulwazi. Lolu cwaningo luyigalelo ekuguquleni ezenhlalo yomphakathi ngokuphakamisa ukuthi labo okubanjiswene nabo ekuthuthukiseni ezolimo, abakhi benqubomgomo kanye nalabo ababambe iqhaza entshonalanga Kenya mabaqalise ukusebenzisa izinhlelo zokunciphisa amabanga amade okudinga ahanjwe ngabalimi ukuze bafinyelele kulwazi lwezolimo kanye nezindleko abangena kuzo uma sebesebenzisa lolo lwazi abaluthole ngemizila eyehlukene yolwazi. / Nepo ya nyakišišo ye ya khwalithethifi e be e le go laetša dinyakwa tša tshedimošo le ditšhomišo tša balemi ba dinagamagae go la Bungoma County, bodikela bja Kenya. Nyakišišo e nyakišišitše dingwalwa tša go fapana mabapi le dinyakwa tša balemi ba dinagamagae le ditirelo tša tshedimošo tše ba di hwetšago. Datha e kgobokeditšwe ka dipoledišano tša go dirwa thwii le balemi ba go eta pele ba masomepedi bao e lego benggae ba Dikolo tša Tlhabollo ya Balemi. Dikutullo di laetša gore balemi go la Bungoma County ba na le kgahlego gagolo go tshedimošo yeo e ba thušago go tšweletša letseno la ka pela go tšwa go dikgwebotemo tša bona. Ba hwetša tshedimošo ya temo gagolo ka melaetša ya molomo ye e fetišwago ke balemiši le baetapele ba selegae ba tshepedišo. Balemi ba dumetše gore tshedimošo ye e hwetšwago methopong ya elektroniki bjalo ka setiši sa FM sa radio ya tikologo e na le mohola matlafatšong ya dikgwebo tša bona tša temo gomme ka go realo bašomišani ba tlhabollo ya temo, bangwaladipholisi le bakgathatema ka bodikela bja Kenya ba swanela gore ba upše ba šomiše setiši sa FM sa radio go phatlalatša tshedimošo ka ga tlhabollo ya temo. Ditlhohlo tše balemi ba kopanago natšo mošomong wa bona wa tshedimošo di amana le phihlelelego. Nyakišišo ye e kgatha tema go phetogo ya leago ka go eletša bašomišani ba tlhabollo ya temo, bangwaladipholisi le bakgathatema go la borwa bja Kenya gore ba phethagatše mananeo go fokotša bokgole bjoo balemi ba bo sepelago go hwetša tshedimošo ya temo le ditshenyegelo tše ba di dirago tšhomišong ya tsebo ye e hweditšwego go tšwa dikanaleng tša go fapana tša tshedimošo. / Information Science / M.A. (Information Science)

La question du contexte occupe une place centrale dans l’observation et l'étude de tout phénomène. Associée à la recherche d’information, la notion de contexte est de plus en plus mobilisée dans les domaines des sciences de l’information, de l’ingénierie des connaissances, des sciences cognitives et de l’informatique. En effet, le sens d'une expression linguistique, la lecture d’un document la stratégie mise en œuvre dans l’activité de recherche d’information, le raisonnement adopté dans l’opération de classement d’un document, le choix d’avoir recours à tel dispositif, varient fortement d'un contexte à l'autre. Mais que faut-il entendre exactement par contexte ? Comment le définir ? Le contexte est-il assimilable à la notion de situation ? À la notion d'usage ? Voici quelques-unes des questions qui sont traitées dans ce travail, qui cherche à appréhender l’environnement informationnel d’un groupe professionnel donné : les ingénieurs-chercheurs d’une équipe d’EDF-R&D. Pour ce faire, nous cherchons à cartographier cet environnement, à le comprendre, en interrogeant notamment la construction du sens en contexte. Notre contribution cherche ainsi à éclairer l’environnement informationnel de ce groupe d’acteurs et propose quelques axes de réflexion pour accompagner la construction d’une démarche instrumentée de gestion de l’information en entreprise. Ce travail associe différents acteurs (chercheurs et ingénieurs) et participe à un projet de recherche appliquée (ANR MIIPA-Doc). Il accompagne ainsi la conception d’une solution logicielle qui explore l’approche de la classification et de la navigation par facettes, et s’inscrit dans la mouvance des outils collaboratifs, dont le principe consiste à impliquer l’acteur dans les opérations de classification et de "marquage" des documents qu’il produit, manipule et classe dans le cadre de ses activités professionnelles. / Assuming that workplace significantly affects information seeking and information management patterns,this study explores accessibility and management of information sources among a group of research engineers.The study explores how these engineers, who belong to the R&D entity of a major energy group,require, search and manage information sources in given professional contexts. Furthermore, it strives toidentify the contextual factors that shape information practices. This empirical study is based on a qualitativeapproach: following exploratory inquiries, semi-structured interviews and observations were conducted witha small group of actors in their proper workplace. Our integration within the team facilitated the participantobservation stance. The study provides an analytic cartography of the various components of the organizationaland informational environments whereby the activities and tasks of the above mentioned actors takeplace. A wide range of practices has been identified via interviews but also through the activities and workrhythms observed. An appreciative framework has been developed to analyze the practices of access to informationproduced and used in professional contexts; it underlines the contextual factors that may becomedriving dimensions to support an innovative perspective on information management structures. The studyattempts to provide an innovative approach for the analysis of information practices in contexts, orientedtoward the design of a facetted and collaborative information management system.

Made available in DSpace on 2016-04-04T18:36:44Z (GMT). No. of bitstreams: 1 Carlos Alberto Correa.pdf: 285166 bytes, checksum: 6c95b863e33ae80f833a7adf88600182 (MD5) Previous issue date: 2003-06-26 / Research the potential utilization of tools for problem structuring like a mean to help the information needs definition associated to an intentional action. The purpose is use them in seeking and retrieval actions. Firstly are seen the theoretical basis of information seeking and retrieval. In pursuing are examined the basis relationed to the study, perception, identification and structuring problems. Later is analised, under a theoretical-conceptual point of view, the use of one problem structuring tool like an assistant to information needs definition. / Pesquisa o potencial de utiliza??o de ferramentas para estrutura??o de problemas como um meio de auxiliar a defini??o das necessidades de informa??o associadas a uma a??o intencional. O objetivo ? us?-las nas a??es de busca e recupera??o de informa??o. Primeiramente s?o vistos os fundamentos te?ricos da busca e recupera??o de informa??o. Em seguida s?o discutidos os fundamentos relacionados ao estudo, percep??o, identifica??o e estrutura??o de problemas. Posteriormente ? analisado, sob um ponto de vista te?ricoconceitual, o uso de uma ferramenta para estrutura??o de problemas como um auxiliar para defini??o das necessidades de informa??o.

Esta pesquisa teve como objetivo principal desenvolver um modelo de comportamento de busca e recuperação da informação num ambiente ainda não explorado: os serviços de descoberta em rede. Para este fim, foi aplicada a metodologia da teoria fundamentada, o que permitiu conduzir, controlar e organizar a coleta de dados. Os dados formaram a base da teoria e a análise dos mesmos originou os conceitos que foram construídos. Os dados foram coletados durante a interação dos entrevistados com o serviço de descoberta em rede enquanto realizavam tarefas de busca e recuperação da informação. Os entrevistados foram selecionados aleatoriamente entre os usuários das bibliotecas da Universidad Complutense de Madrid. O modelo de comportamento de busca e recuperação da informação encontrado sugere duas etapas. O comportamento durante a busca relaciona-se com a maneira como os entrevistados reconhecem o problema, como exploram as opções de busca e como distinguem a informação para formular a expressão de busca. O comportamento de recuperação está relacionado à navegação e à diferenciação até a obtenção de uma lista de resultados considerados satisfatórios. A partir da lista de resultados é declarada a solução do problema por meio do reconhecimento da relevância, avaliação das fontes e seleção da informação. O referido modelo foi confrontado com modelos já referendados. Foram identificadas semelhanças com aqueles que pretendem entender o comportamento do usuário de forma mais ampla, levando em conta sua história, valores, contexto no qual está inserido e conhecimentos construídos a partir das experiências anteriores. Além disso, a pesquisa pretende colaborar com os aspectos metodológicos relacionados ao entendimento e a construção de uma teoria fundamentada. Conclui-se que é necessário proporcionar um maior conhecimento, aumentar a compreensão e fornecer um guia para a ação, com foco no usuário, para a adoção de serviços de descoberta de web em bibliotecas universitárias. Sugere aprimoramentos na sua customização e treinamentos para dotar os usuários de condições que lhes permitam extrair o máximo proveito possível das potencialidades deste tipo de ferramenta. / This research work aimed to develop a model of information seeking and retrieval behavior in an environment yet unexplored: the web discovery services. To this end, grounded theory methodologies were applied, which enabled the driving, tracking, and organizing of data collection. The data formed the basis of the theory and data analysis originated the concepts that were built. Data was collected during the interaction of interviewees with the web discovery service while performing tasks of information seeking and retrieval. The subjects were randomly selected from among the library users at the Universidad Complutense de Madrid. The information seeking and retrieval behavior model found suggests two steps. Behavior during searching is related to the way the respondents recognize the problem, exploit the searching options and distinguish information to formulate the expression. Behavior during information retrieval is related to navigation and differentiation to obtain a list of satisfactory results. From the list of results the solution of the problem is declared by recognizing the relevance, evaluation of sources and selection of information. The proposed model was confronted with models already established. Similarities to models that aim to understand user behavior more broadly, taking into account its history, values, context and knowledge constructed from previous experiences were identified. Besides, this research intends to collaborate with the methodological aspects related to the understanding and construction of a grounded theory. It concludes that is necessary to provide greater insight, enhance understanding and provide a guide to action, with a focus on the user, to the adoption of web discovery services in university libraries. It suggest customization and training to provide users with conditions that allow them to extract the maximum possible advantage of this type of tool. / Esta investigación tuvo como objetivo desarrollar un modelo de comportamiento para la búsqueda y recuperación de información en un entorno aún no explorado: las plataformas de descubrimiento. Para ello, se aplicó la metodología de la teoría fundamentada, lo que permitió dirigir, controlar y organizar la recopilación de datos. Los datos fueron la base de la teoría y del análisis se originaron los conceptos que fueron construidos. Los datos fueron recolectados durante la interacción de los participantes con la plataforma de descubrimiento mientras desempeñaban tareas de búsqueda y recuperación de información. Los encuestados fueron seleccionados al azar de entre los usuarios de las bibliotecas de la Universidad Complutense de Madrid. El modelo de comportamiento de búsqueda y de recuperación de la información encontrado sugiere dos etapas. El comportamiento durante la búsqueda se refiere a cómo los encuestados reconocen el problema, explotan las opciones de búsqueda y cómo distinguen la información para formular la expresión de búsqueda. El comportamiento durante la recuperación está relacionado con la navegación y la diferenciación para obtener una lista de resultados satisfactorios. En la lista de resultados se declara la solución del problema mediante el reconocimiento de la pertinencia, evaluación y selección de fuentes de información. El modelo se confronta a modelos ya aprobados. Se identificaron similitudes con los que tratan de comprender el comportamiento del usuario de manera más amplia, teniendo en cuenta su historia, valores, el contexto en el que se inserta y el conocimiento construido a partir de las experiencias anteriores. Por otra parte, la investigación tiene la intención de colaborar con los aspectos metodológicos relacionados con la comprensión y la construcción de una teoría fundamentada. Se concluye que es necesario proporcionar un mayor conocimiento, mejorar la comprensión y proporcionar un guía de acción, centrado en el usuario para la adopción de plataformas de descubrimiento en bibliotecas universitarias. Sugiere mejoras en su personalización y formación para dotar a los usuarios de las condiciones que les permitan sacar el máximo provecho posible del potencial de este tipo de herramienta.

教師專業能力的發展及專業地位之建立，是教育品質提升的關鍵。教學輔導教師的設置，在透過教學優良教師的教學視導，以提昇教師同儕之專業成長；冀夥伴教師在教學輔導教師協助之下，解決教學上所遭遇的困難，發展純熟的教學技巧，提昇教學效果。面對社會的變遷，科技的發展，知識的更新，教學輔導教師追求專業成長、增進教學能量是不可避免的，因此，教學輔導教師須具備一定的資訊素養，方能創造支持性教學環境。 本研究透過半結構性深度訪談臺北市國小教學輔導教師，以瞭解教師資訊尋求行為；探討教師如何運用圖書館資源、網路資源及社會性軟體於教學準備；分析教師如何運用資訊資源進行專業成長，協助夥伴教師增進專業知能；並瞭解教師利用Web 2.0社會性軟體的經驗。 研究發現，教學輔導教師多為資深教師，大部分教育程度在大學階段之上，為具有專業知識及豐富的教學經驗者。教學輔導教師具有良好的資訊素養能力，能運用各種管道獲得教學資源，以支援教學；在找尋教學資源時主要考量資訊方便性及正確性；網際網路是教學輔導教師最常使用找尋教學資源的管道，此外，教師從日常生活中獲取的各式資訊，經評估處理後也多能轉化成教學資源。 在利用資訊資源準備教學方面：學校圖書館是教學輔導教師最常利用的一種類型，教師也會利用公共圖書館找尋教學資源，最常使用的資料類型是圖書與報章雜誌；再者，也會配合課程找尋相關的多媒體影音資料支援教學。藉由網路資源，可縮短製作教材的時間；而各式主題網站提供完整豐富的圖片、影片及實作展示等資料，是創造多元化學習情境之利器；以網路多媒體教材支援教學，課堂教學將更生動活潑；透過網路媒介，教學輔導教師間可以互相觀摩教學，分享經驗；教學上遇到問題時，可與相關專家連絡並取得幫助；以Web 2.0社會性軟體為教學輔助媒體，能提升教學效能，並增進學生學習成效。 最後建議：（一）教育主管機關應提昇教師資訊素養與資訊科技應用能力，鼓勵參與網路社群，建立知識共享平台；並以數位典藏資源發展支援課程教學的平台。（二）學校圖書館應尋求館際合作，以協助教學輔導教師利用圖書館資源準備教學及支援教學輔導教師制度。（三）教學輔導教師應積極參與網路社群、充分利用社會性軟體支援教學。 / The development of teachers’ professional expertise and the establishment of professional status are keys to enhance educational quality. As for the installation of mentor teacher, it is mainly to make use of the supervision and instruction by teachers of outstanding teaching to enhance the professional growth of peer teachers. It is hoped that teachers can, under the assistance of mentor teachers, resolve difficulty they encounter in teaching, and thus develop more matured teaching skills, and increase teaching effect. In view of social changes, technological development, and renewal of knowledge, it is inevitable that mentor teachers should pursue after professional growth and enhance their teaching skills. Hence, mentor teachers should be equipped with certain information cultivation before they can create supportive teaching environment. This study exploit semi-structural in-depth interview with mentor teachers from elementary schools of Taipei City so as to understand their information seeking behavior, investigate how teachers make use of library resources, network resources, and social software on their preparation for teaching. Besides, it also analyze how teachers should avail information resources to conduct professional growth, help their partner teachers to enhance professional competence, and illustrate the experiences how teachers use Web 2.0 social software. As learned from the research literature, mentor teachers are mostly senior teachers, and their educational background lies beyond the level of university, considered to be of teachers equipped with various professional knowledge and abundant teaching experiences. In fact, mentor teachers are ones who are endowed with favorable competence of information cultivation, and they are able to make use of diversified channels to access teaching resources to support teaching. With regard to the search for teaching resources, mentor teachers are able to determine the convenience and accuracy of information, while Internet is reckoned to be the most often used channel in search for teaching resources by mentor teachers. In addition, various kinds of information teachers obtained from their daily life can largely, after evaluation and processing, be transformed into teaching resources. For using information resources to prepare for teaching, school library is the type that is most often used by mentor teachers, whereas teachers will also avail public libraries to search for teaching resources, with books and newspaper and magazine reckoned to be the most often used type of information. Furthermore, teachers will, as well, search for related multimedia audio-visual information to support teaching in coping with curriculum. Through network resources, they can help to shorten time spent on production of teaching materials. As for various subject-based websites, they would provide comprehensive and rich pictures, movies, and demonstration of practice and other information, which are considered to be beneficial tools to create context for diversified learning. If multimedia teaching materials from network can be used to support teaching, class instruction can be made to be vivid and lively. Through media of network, mentor teachers can work to observe their teaching among themselves and share experiences, so that when they encounter problems in teaching they can contact experts and obtain help. As Web 2.0 social software is used as auxiliary media for teaching, it can help to enhance teaching efficiency and advance learning effect for students. Suggestions at the end: 1. competent authority of education should enhance information literacy of teachers as well as application capability of technology information, and encourage mentor teachers to take part in network community so as to establish knowledge sharing platform, and develope digital collection resource to support the teaching platform needed for curriculum; 2. school library should seek for inter-institution cooperation to assist mentor teachers to make use of library resources for teaching preparation and support the system of mentor teacher; 3. mentor teachers should effectively take part in network community, and sufficiently exploit social software to support teaching.

Malgré le rôle important joué par les comportements alimentaires durant la grossesse, et de leurs implications pour la santé de la mère et de l’enfant à naître, plusieurs études soulignent que les besoins d’informations des femmes enceintes à faible revenu ou issues de minorités ethniques n’ont pas été comblés. Le comportement de recherche d’informations de femmes enceintes immigrantes maghrébines à faible revenu sera donc abordé via le modèle d’Engel, Kollat et Blackwell. L’objectif général est l’exploration de ce comportement de recherche d’informations en lien avec des thématiques associées à leur alimentation au cours de la grossesse. La thèse propose quatre questions spécifiques de recherche visant l’exploration des facteurs d’ordre individuel et d’environnement susceptibles d’influencer une recherche active d’informations, des sources auprès desquelles des informations sont recherchées, et de la nature de l’information recueillie. Un total de 28 femmes enceintes volontaires (14 primigestes et 14 secondigestes) ont été recrutées via le Dispensaire diététique de Montréal entre les mois d’août 2010 et 2011. Des entrevues semi-structurées de 60 à 90 minutes ont été réalisées par l’étudiante au doctorat. Les données ont été soumises à une analyse de contenu via le logiciel NVivo. Des facteurs d’ordre individuel susceptibles d’influencer le comportement de recherche active d’informations furent identifiés: perspective idéologique à l’égard de la grossesse, présence de malaises de grossesse, perception du caractère contradictoire des informations reçues, perceptions liées au caractère adéquat de l’information reçue, perceptions liées au caractère suffisant de l’information détenue, variation du poids corporel, valorisation du bien-être du bébé, attitudes à l’égard de la supplémentation prénatale, valorisation d’une saine alimentation et motivation à apprendre. Des facteurs d’environnement susceptibles d’influencer le comportement de recherche active d’informations ont été identifiés: culture (habitudes alimentaires, croyances alimentaires, croyances religieuses, perte de repères culturels traditionnels quant aux soins de santé et conseils offerts durant la grossesse) et interactions avec les membres de l’environnement social. Des sources d’informations significatives en lien avec la nutrition prénatale se sont avérées être pour les primigestes: diététiste, mère, amies, mari et Internet. Pour les secondigestes, ces sources d’informations étaient: diététiste, médecin, amies et mari. Une source d’informations professionnelle significative concernant la supplémentation prénatale et le gain de poids durant la grossesse, tant pour les primigestes que secondigestes, s’est révélée être la diététiste. Peu de femmes ont rapporté avoir reçu des professionnels de l’information à propos de la salubrité alimentaire et des risques de gagner trop de poids. Les résultats soulèvent une réflexion à l’égard de l’implication des professionnels en période prénatale et quant à la révision de leurs approches de counseling nutritionnel. Les résultats amènent également à réfléchir quant à l’amélioration des activités ayant pour objectif de répondre aux besoins d’informations des femmes enceintes immigrantes maghrébines à faible revenu en lien avec des thématiques liées à l’alimentation durant la grossesse. Pour terminer, il serait utile que de futures recherches s’attardent à mieux comprendre le comportement de recherche d’informations en lien avec des thématiques associées à l’alimentation de femmes enceintes de différents horizons culturels ou de celle de l’enfant à venir. / Despite the important role played by healthy behaviours during pregnancy, and their health implications for both mother and baby, several studies have highlighted that health information needs of low-income and ethnic minority pregnant women have not been met. Thus, the information-seeking behaviour of low-income pregnant Maghrebian women has been studied in this thesis by using the Engel, Kollat and Blackwell (EKB) model. The main objective of this thesis’s research is to explore information-seeking behaviours regarding nutrition-related topics during pregnancy in order to determine whether decisional processes regarding information-seeking behaviour differ among primigravid and secundigravid women. This thesis proposes four specific research questions aiming at the exploration of individual and environmental factors likely to influence the active information-seeking behaviour, the type of information and the sources from which such information is collected. Data has been collected among 28 low-income voluntary women (14 primigravid and 14 secundigravid) mainly referred by the Montreal Diet Dispensary between August 2010 and 2011. Semi-structured interviews lasting 60 to 90 minutes were conducted by the doctoral student. Data were analyzed using content analysis with NVivo software. On one hand, individual factors likely to influence the active information-seeking behaviour have been found to be: the ideological examination of pregnancy, presence of pregnancy discomforts, perception of conflicting information from providers, perceived adequacy of received nutrition information, perceived sufficiency of information, body weight changes, recognition of the baby’s well-being, attitudes toward prenatal supplementation, importance given to healthy eating, and motivation to learn. On the other hand, environmental factors likely to influence the active information-seeking behaviour have been identified to be: culture (eating habits, food beliefs, religious beliefs, loss of cultural markers regarding health care and counseling during pregnancy) and interactions with individuals from the social environment. Significant information sources consulted by primigravid women for topics regarding prenatal nutrition were as follows: the registered dietitian, mother, friends, husband, and Internet. For secundigravid women, significant information sources were as follows: the dietitian, doctor, friends and husband. A significant professional information source, both for primigravid and secundigravid women, about prenatal vitamin and mineral supplementation and pregnancy weight gain was the registered dietitian. Internet was a significant public information source from which primigravid women got information regarding prenatal nutrition-related topics. Few women reported having received, during their follow-up examinations, professional information related to food safety issues and risks of gaining too much weight during pregnancy. Overall, results presented in this thesis highlight the importance of improving communicating strategies in order to better address the information needs of low-income pregnant Maghrebian women. Results raise a number of questions with regards to improving the participation of professionals to prenatal education and their nutritional counseling. Moreover, results from this thesis suggest means to improve activity planning to better address the nutrition-related information needs of pregnant Maghrebian women during pregnancy. It would be useful for researchers to get involved in studies aimed at a better understanding of the information-seeking behaviour of expectant mothers from different cultural backgrounds regarding nutrition-related topics during pregnancy as well as the baby’s nutrition.

有別於傳統新聞學研究探討記者與消息來源的互動關係，因礙於研究對象的預設限制，因而相關研究大多僅探討記者如何與消息來源培養、鞏固、強化及修補關係，對於記者如何尋覓至消息來源卻少有著墨。有鑑於此，本研究試圖跳脫以往僅以政治人物或公關人員作為研究對象，乃以低社會能見度之小人物作為消息來源，試以探究記者在尋找小人物消息來源的過程中，如何運用環境周遭的物質工具及人際關係網絡等中介資源以達成任務。 透過深度訪談及參與觀察方式，本研究發現記者尋找小人物消息來源乃是一種富涵新聞機構性的行為，在尋人初始階段，記者乃會對於尋找何種類型的小人物存有特定假設；然而，假設的形成並非全然由表徵系統進行控制，而是一循環建構的過程；另一方面，在新聞常規的作用之下，本研究發現小人物新聞乃需與其他新聞類型進行版面競爭，此時，在突發新聞不可獨漏的情況下，又需兼顧因時事議題所發展的小人物專題，記者乃會利用傳播或資訊科技工具來縮短一般新聞的處理時間，進而延長小人物新聞資訊素材的蒐集時間；再者，新聞常規亦會造成小人物新聞遺漏的現象產生，而記者亦會適時選擇特定傳播或資訊科技工具以彌補小人物新聞遺漏的缺口。 除此之外，人際關係網絡更是記者尋人不可或缺的資源之一。本研究發現記者在選擇資訊中間人時，乃會依據雙方之間的關係特質，以形成各式不同策略來與資訊中間人應對，藉以獲取尋人線索或相關資訊素材，尤其記者乃會利用與自身擁有弱連結關係的資訊中間人，作為新資訊擷取與流通的橋樑，而利用強連結關係作為與這些弱連結關係資源交換的籌碼。 綜言之，記者尋人行為乃是一種「配置型智能」的展現，將原先大腦所需承擔的認知負荷交由環境中各式中介資源分散處理；另一方面，記者尋人行為更加蘊含「行動中思考」之過程，任何中介資源的使用，乃是端視記者當下所處情境，是否賦予記者視見中介資源之功能性用途。由此可知，記者尋人的知識即是展現在記者審時度勢的功夫上，以適時運用環境周遭的中介資源，協助解決任務、尋覓至小人物消息來源。 / As previous studies have emphasized on journalist-source relationship for a long time, they provide a jumping-off point for this study to divert from them. In terms of traditional research subjects (politicians and public relations), most of those studies mainly focus on how journalists develop, cement, augment and repair mutual relationship with their sources. However, the question of how journalists seek for their sources has been rarely discussed. Therefore, this study attempts to turn to low-status sources (i.e. ordinary people) and examine how journalists manipulate artifacts and social networks to seek for them. This study conducted by in-depth interview and participant observation shows that the institutionalization of newspapers makes big impacts on journalists’ people-seeking behavior. At the first phase, journalists will be cultivated to form specific hypotheses for the type of sources they are seeking for. Second, it may cause ordinary people news necessary to compete with other news genres for news pages. Finally, it may also cause some of ordinary people news stories to be omitted. However, even though journalists’ people-seeking behavior is constricted to the social structure, they are still able to exercise their agency in the use of information and communication technology to extend the time of newsgathering and to ensure all potential ordinary people news will be found. Moreover, those hypotheses for the people they are seeking for are not totally controlled by journalists’ representational systems either but constituted recursively. In addition, social networks are also one of indispensable resources for journalists’ people-seeking behavior. According to research results, the factor that impacts journalists on deciding which intermediary they will ask help for is based on mutual relational characteristics. Journalists will use weak ties to access new information and strong ties as a bargain chip to negotiate with weak ties for resource exchange. In sum, during the process of people-seeking, journalists’ cognitive functions will be distributed and offloaded to the mediated resources in the situation in a cooperative way to ease the cognitive burden imposed on their brains. In addition, the usage of mediated resources also depends on the situation journalists stay in, which enables them to perceive the function of each mediated resource. All in all, journalists’ knowledge of people-seeking behavior rests on how they consider the situation and manipulate mediated resources properly to solve their tasks.