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The aim of this research was to identify where the expectation gap of IT competencies lies, between accountancy trainees, SAICA and employers. Existing findings and empirical research findings from this study were compared to the prescribed competencies of the professional body, SAICA, to identify where the gap lies and to suggest possible action plans to overcome it. The findings of this study suggest that the availability of technology and IT at schools is limited. Employers identified an overall expectation gap where trainees are not able to apply the basic IT competencies that should have been acquired at university to the practical working environment. The data collected also identified that IT competencies are not being taught at the same level at different universities through the different responses of students, lecturers and trainees, which leads to inconsistent exposure of accountancy trainees to IT prior to their traineeship. As IT competencies have a significant impact on the every-day working life of such a trainee, employers and SAICA expect that students would have obtained basic IT competencies before the start of their traineeship. / MCom (Accountancy)--North-West University, Vaal Triangle Campus, 2015

The aim of this research was to identify where the expectation gap of IT competencies lies, between accountancy trainees, SAICA and employers. Existing findings and empirical research findings from this study were compared to the prescribed competencies of the professional body, SAICA, to identify where the gap lies and to suggest possible action plans to overcome it. The findings of this study suggest that the availability of technology and IT at schools is limited. Employers identified an overall expectation gap where trainees are not able to apply the basic IT competencies that should have been acquired at university to the practical working environment. The data collected also identified that IT competencies are not being taught at the same level at different universities through the different responses of students, lecturers and trainees, which leads to inconsistent exposure of accountancy trainees to IT prior to their traineeship. As IT competencies have a significant impact on the every-day working life of such a trainee, employers and SAICA expect that students would have obtained basic IT competencies before the start of their traineeship. / MCom (Accountancy)--North-West University, Vaal Triangle Campus, 2015

Concern about privacy is an important consideration for users of information and communication technologies (ICT), particularly when using computer-mediated communication (CMC), i.e. Internet usage. Several researchers have studied privacy issues by taking into account the views of users to include individuals, organisations, privacy policy makers, governments and trust organisations. This thesis investigates whether an individual's perspectives about privacy are culturally relevant when using the Internet. This research used a survey in the form of a questionnaire in two countries, namely, Saudi Arabia and Malaysia to compare online privacy perspectives of young and mature (male and female) Saudi and Malaysian students. The research examines the relationship of the effect of the cultural background including the effect of social norms, religious belief, Internet regulation and IT skills of these Internet users upon their attitude towards privacy online and their perspectives about privacy. It also examines the effect of nationality (Malaysian and Saudi), gender and age groups. In this study, online privacy perspectives are a synthesis of three perceptions; what is 'personal' information online, the online privacy concerns and the Internet trust, whereby the cultural effects are the effect of religious beliefs, social norms, Internet regulation and IT skills in the privacy attitudes of keeping personal information safe, caring about their and others' privacy online and when revealing personal information. The demographic factors in this research are nationality, gender and age. To study these relationships, the research uses t-test, ANOVA, and single regression methods as data analysis techniques. The results show that the level of concern and degree of trust exhibited by Malaysian students with regard to submitting personal information via the Internet was affected the most by their gender, and social norms upon their online privacy attitudes. For Saudi students, the level of concern and trust with regard to submitting personal information via the Internet was found to be related to the effect of their age, gender, and religious beliefs on their online privacy attitudes. The other cultural factors, i.e. Internet regulation in force in each country and the IT skills of participants, are likely to have equal effects on both Malaysian and Saudi privacy perspectives. This research adds the cultural background, age and gender effects to the model of the calculus of the privacy concern that is proposed by Dinev and Hart (2006, pp. 63-64). The research also establishes what is 'private' in Malaysia and Saudi Arabia, by identifying 'what counts as personal information with regard to Internet users' and provides a comparison in this concept between the two countries, their gender and age groups. For examples, Malaysian students consider name, e-mail address, date of birth, nationality and religion as 'personal' information and Saudi students consider home address, phone number, photographic image and credit card number as 'personal' information. In addition Saudi females tend to consider, particularly, home address, phone number, and photographic image as 'personal' information more than Saudi males. These findings should help both web designers and Internet policy makers in Saudi Arabia and Malaysia to consider these cultural effects when designing the privacy policies of their websites.

This study analyses the process that an IT refurbishing organisation used to socialise 15 IT graduates to the norms of the working world. In addition, 5 IT industry and 2 governmental agency interviews were used, and 60 online job advertisements were analysed to develop a System Dynamic model. The main motivation for this study was to develop a system dynamics model of the graduate socialisation process, in an attempt to understand the cause and effect of practical exposure, to bridge the IT skill-expectations gap. The main source of data for the model was from a-priori coding and content analysis of job adverts, online blogs and reports created by the students, supported by a review of the existing literature. System dynamics modelling and simulation uses computer generated software to test the behaviour of real world cross discipline problems over time (Sterman 2000). System dynamic studies have been conducted in project management, education, engineering, geography, sustainable fuel development and agriculture, etcetera. System dynamics is a flexible approach, as it uses both qualitative and quantitative data to model and address a problem situation, gathering data from intellectual and observation experiences, as well as written and verbal databases. This research advises on the successful integration of IT graduates into industry by identifying the relevant casual relationships. It recognises that graduates are genuinely interested in a career in IT, despite initial difficulties of adapting to a new career. The study was further strengthened by showing that organisational and governmental requirements vary and that they occasionally recruit based on these varying requirements. Primary and secondary data was combined to model a casual loop diagram as well as a stock and flow diagram, which could benefit curriculum advisors in academia, professors, human resource managers in industry and most importantly recently graduated IT graduates. / Magister Commercii - MCom

Magister Commercii - MCom / This study analyses the process that an IT refurbishing organisation used to socialise 15 IT graduates to the norms of the working world. In addition, 5 IT industry and 2 governmental agency interviews were used, and 60 online job advertisements were analysed to develop a system dynamic model. The main motivation for this study was to develop a system dynamics model of the graduate socialisation process, in an attempt to understand the cause and effect of practical exposure, to bridge the IT skill-expectations gap. The main source of data for the model was from a-priori coding and content analysis of job adverts, online blogs and reports created by the students, supported by a review of the existing literature

This study investigated the implications that the scheduling of a block module for a computer competency course over two weeks, has had on the curriculum. The block module was presented at the start of the first semester, 2001 at the Vaal Triangle Technikon. The objectives were to: develop a flexible, outcomes-based curriculum in which the learners had to demonstrate capability and employability by integrating computer competencies in other modules; design and implement an effective learning and teaching strategy in order to ensure that learners will achieve the learning outcomes within two weeks; and to . implement continuous, integrative assessment methods in order to foster the learning of hands-on skills that can be integrated in the learners' academic programmes. The researcher followed an action research approach, in order to assess the improvement of current educational practices. A target group of first-year learners was divided into a block module-group and a semester-group. The researcher made use of data triangulation, by collecting qualitative and quantitative data comprising structured interviews and open-ended and structured questionnaires completed at different stages of the project. This research report comprises three articles. The first article reports on the high success rate of the block module-group and reveal that these learners could retain. and utilise the computer competencies that they had to utilise for completing assignments, to a larger degree than the semester-group. The second article reports that experiential learning, as an outcomes-based strategy, fosters learning in accelerated learning contexts. The third article concludes that the continuous integrative approach to assessment fosters w-operation, feedback through self-assessment and the ability of learners to apply computer competencies in new situations. It is recommended that lecturers in all the associated departments should collaboratively assign and assess tasks in progressive advanced modules. It concludes that, in order to utilise resources optimally when scheduling block modules, ail associated departments would have to be fully modularised. / Thesis (M.Ed.)--Potchefstroom University for Christian Higher Education, 2003.

This study investigated the implications that the scheduling of a block module for a computer competency course over two weeks, has had on the curriculum. The block module was presented at the start of the first semester, 2001 at the Vaal Triangle Technikon. The objectives were to: develop a flexible, outcomes-based curriculum in which the learners had to demonstrate capability and employability by integrating computer competencies in other modules; design and implement an effective learning and teaching strategy in order to ensure that learners will achieve the learning outcomes within two weeks; and to . implement continuous, integrative assessment methods in order to foster the learning of hands-on skills that can be integrated in the learners' academic programmes. The researcher followed an action research approach, in order to assess the improvement of current educational practices. A target group of first-year learners was divided into a block module-group and a semester-group. The researcher made use of data triangulation, by collecting qualitative and quantitative data comprising structured interviews and open-ended and structured questionnaires completed at different stages of the project. This research report comprises three articles. The first article reports on the high success rate of the block module-group and reveal that these learners could retain. and utilise the computer competencies that they had to utilise for completing assignments, to a larger degree than the semester-group. The second article reports that experiential learning, as an outcomes-based strategy, fosters learning in accelerated learning contexts. The third article concludes that the continuous integrative approach to assessment fosters w-operation, feedback through self-assessment and the ability of learners to apply computer competencies in new situations. It is recommended that lecturers in all the associated departments should collaboratively assign and assess tasks in progressive advanced modules. It concludes that, in order to utilise resources optimally when scheduling block modules, ail associated departments would have to be fully modularised. / Thesis (M.Ed.)--Potchefstroom University for Christian Higher Education, 2003.

This study aims to address a gap in knowledge about Further Education college flexible learning centres and their contribution to lifelong learning. Flexible learning centres were established as a response to the lifelong learning agenda of the 1990s and are now in the front line in responding to government initiatives to improve employability and foster social inclusion. Their tutors work in a contested area where the boundaries between teaching and supporting learning are blurred and the learning achieved may be undervalued by the Inspectorate and college authorities. This study adopts a qualitative approach of narrative inquiry to analyse the learning culture of the Flexible Learning Centre (FLC) of Hollypark College, focusing on 15 learners’ and 2 tutors’ narratives elicited by episodic interviews. The narratives of learning biographies and work biographies of learners and tutors are explored, supplemented by quantitative data from College databases. The study evaluates the ways in which the pedagogical approach of selfdirected study with tutor support appears to be successful for predominantly mature learners wishing to acquire mainly Information Technology (IT) skills which may enhance their chances of employment or benefit them in other ways. Building on recent work on learning cultures, social capital, well-being and identity theories, the study gives a voice to these learners who are so far unheard and despite the demographic population shift to increasing numbers of older people, are not the focus of current government policy initiatives. Focus on employability which is equated with acquiring skills is seen as too narrow to encompass the wider needs met and benefits accrued by attending the FLC. The findings are that this FLC’s approach is particularly effective for older learners in general in acquiring IT skills. Those made redundant, the retired, those in work and carers who may have been out of the workforce for some time may flourish in this learning environment where mainstream courses cannot offer equivalent flexibility and opportunities to structure their own learning. The learning culture of the Flexible Learning Centre provides a space where such learners may not only acquire IT skills but may also increase their social and cultural capital while opening up new horizons for their future. Tutor/learner relationships are of key importance and the learning taking place should be re-evaluated by the Inspectorate and government alike.

The impending mass retirement of baby-boomer COBOL developers, has companies that wish to maintain their COBOL systems fearing a skill shortage. Due to the dominance of COBOL within the financial sector, COBOL will be continually developed over at least the coming decade. This thesis consists of two parts. The first part consists of a literature study of COBOL; both as a programming language and the skills required as a COBOL developer. Interviews were conducted with key Handelsbanken staff, regarding the current state of COBOL and the future of COBOL in Handelsbanken. The second part consists of a quantitative forecast of future COBOL workforce state in Handelsbanken. The forecast uses data that was gathered by sending out a questionnaire to all COBOL staff. The continued lack of COBOL developers entering the labor market may create a skill-shortage. It is crucial to gather the knowledge of the skilled developers before they retire, as changes in old COBOL systems may have gone undocumented, making it very hard for new developers to understand how the systems work without guidance. To mitigate the skill shortage and enable modernization, an extraction of the business knowledge from the systems should be done. Doing this before the current COBOL workforce retires will ease the understanding of the extracted data. The forecasts of Handelsbanken’s COBOL workforce are based on developer experience and hiring, averaged over the last five years. The forecasts take into consideration the age developers are hired, the age the developers exit, and their cumulative growing experience while in the skills pool. The state of COBOL in 2015 is used as a baseline of COBOL needs to forecast until 2060. I.e. the rate at which COBOL systems are developed stay the same. The forecasts show that if no developers are hired, most of their experienced developers will have left by 2030. To keep their current COBOL experience level, Handelsbanken needs to keep hiring over the coming 45 years. Handelsbanken has to hire on average 8.2 developers per year until 2030, and 6.5 developers per year until 2060. I.e. Handelsbanken has been able to keep a high average of 7.6 people per year for the last five years. / Organisationer som underhåller COBOL system är oroliga inför den åldrande COBOL-arbetskraftens pensionering. COBOLs dominans inom den finansiella sektorn leder till att COBOL kod kommer att fortsätta utvecklas i minst tio år till. Den här uppsatsen är uppdelad i två delar. Första delen är en litteraturstudie om COBOL som programmeringsspråk, samt kunskapsbehovet som COBOL utvecklare. Intervjuer gjordes med nyckelpersoner inom Handelsbanken, kring det nuvarande tillståndet av COBOL och COBOLs framtid i Handelsbanken. Den andra delen består av en kvantitativ prognos kring Handelsbankens behov av COBOL utvecklare i framtiden. Prognosen bygger på data som samlats genom att skicka ut en enkät till alla COBOL utvecklare. Den fortsatta bristen på nya COBOL utvecklare på arbetsmarknaden kan skapa en kompetensbrist. Det är viktigt att samla kunskapen som de pensionerande utvecklarna bär på, eftersom ändringarna i systemen kan ha gått odokumenterade, vilket gör det väldigt svårt för nya utvecklare att förstå systemen utan vägledning. För att minska kompetensbehovet och möjliggöra modernisering av systemen, bör en extraktion av affärskunskap göras ur systemen. Att ta hjälp av utvecklarna av systemen kan avsevärt förenkla förståelsen av den extraherade informationen. Prognoserna av Handelsbankens COBOL arbetskraft baseras på data om utvecklarerfarenhet och anställning över de senaste fem åren. Prognoserna tar hänsyn till åldern när utvecklarna anställs, åldern när utvecklarna slutar, och tillväxten av deras sammanlagda erfarenhet under tiden de jobbar. Prognosen använder COBOL erfarenhetsbehovet i 2015 som en bas för prognosen. Prognosen beräknar behoven fram till år 2060. Prognoserna visar att om inga nya tillskott av utvecklare görs, så kommer de flesta av Handelsbankens erfarna utvecklare ha slutat vid år 2030. För att behålla deras nuvarande erfarenhetsnivå, så kommer Handelsbanken behöva kontinuerligt anställa utvecklare över kommande 45 åren. Handelsbanken kommer behöva anställa i genomsnitt 8,2 utvecklare per år fram till 2030, och därefter 6,5 utvecklare per år fram till 2060. Handelsbanken har lyckats ha en hög genomsnittlig anställningstakt de senaste fem åren, 7,6 personer per år.