The aim was to analyze processes selected SMEs (small and medium enterprises) and to suggest possible improvements in the selection processes. In the initial stage, I deal with study of professional literature Czech and foreign authors. I used the information to write a review of the literature. The Part of my work is devoted to the description of the company and also describe the key processes. The findings gave me the possibility of a comprehensive perspective on the issue and used to create a design of the possible improvements in selected processes.

Made available in DSpace on 2016-08-18T18:55:12Z (GMT). No. of bitstreams: 1 Albiane Oliveira Gomes.pdf: 478296 bytes, checksum: 523f6ca0519f1161ad17de6096cb8cd6 (MD5) Previous issue date: 2010-04-14 / Evaluates the process of implementing the Program Literate Brazil - PBA, developed by the city of São Luís, MA in 2008, and there are the degrees of efficiency and effectiveness of actions implemented. It discusses the effectiveness of state initiatives in tackling illiteracy of young and adult population over the last six decades, in particular, the policy implemented by the current federal government - the Literate Brazil Program - highlighting the nuances of his neo-liberal bias. We analyze the conditions that acted as facilitators or obstacles in achieving the goals designed by the policy. We used as instruments literature, with reasoning in the studies of Silva (2001, 2008), Draibe (2001), Arretche (1998), Haddad and Di Pierro (2000), Beisiegel (2004), Romanelli (2006), Azevedo (2004), Ribeiro (2003), Gadotti (2001), Freire (2003), Lebanon (2004) and Frigotto Ciavatta (2003), Meszaros (2005), Rummert and Ventura (2007), among others, document analysis, as of resolutions regulating the political and field research, which had the locus Board of Education of the City of St. Louis, specifically the Office of the Literate Brazil Program - PBA. It was found that the process of implementing the program developed by the municipality of São Luís-MA had a higher incidence of negative conditions that contributed to the decreased performance obtained even in the eradication of illiteracy in the capital ludovisence. / Avalia-se o processo de implementação do Programa Brasil Alfabetizado PBA, desenvolvido pelo município de São Luís-MA no ano de 2008, verificando-se os graus de eficiência e eficácia das ações implementadas. Discute-se sobre a eficácia das iniciativas do Estado no enfrentamento do analfabetismo da população jovem e adulta ao longo das seis últimas décadas, de modo particular, a política implementada pelo atual governo federal o Programa Brasil Alfabetizado pondo em relevo as nuances de seu viés neoliberal. Analisa-se os condicionantes que atuaram como facilitadores ou óbices na consecução dos objetivos desenhados pela política. Utilizou-se como procedimentos metodológicos pesquisa bibliográfica, com fundamentação nos estudos de Silva (2001, 2008), Draibe (2001), Arretche (1998), Haddad e Di Pierro (2000), Beisiegel (2004), Romanelli (2006), Azevedo (2004), Ribeiro (2003), Gadotti (2001), Freire (2003), Libâneo (2004) Frigotto e Ciavatta (2003), Meszáros (2005), Rummert e Ventura (2007), dentre outros; análise documental, a partir das Resoluções que regulamentam a política e pesquisa de campo, que teve como lócus a Secretaria de Educação do Município de São Luís, precisamente a Unidade do Programa Brasil Alfabetizado PBA. Constatou-se que no processo de implementação do Programa desenvolvido pelo município de São Luís-MA houve uma maior incidência de condicionantes negativos que contribuíram para que o mesmo obtivesse desempenho reduzido na erradicação do analfabetismo na capital ludovisence.

Purpose: The purpose of this thesis is to describe and analyse the factors that contribute to the successful ERP system implementation, the stakeholders of ERP system and how these stakeholders are related to CSFs of ERP system implementation. Design/ methodology/ approach: The research methodology approach chosen for this research is based on reality and clear research which includes qualitative and quantitative method for collecting and analysing data. Data for this research consists of secondary data, gathered by conducting a critical literature review of research papers published by journals, magazines and books.  The content analysis and comparative study methods are used to analyse data. Findings: Seventeen CSFs that are considered to contribute to ERP implementation success have been identified in accordance with their prioritization where twelve of them have been described; by analyzing some widely accepted in prior researches. Three stakeholders of ERP such as “Top management, IT professionals and End-users” have been identified and their involvement in the ERP implementation has been described. The result revealed that several CSFs of ERP such as “user training and involvement, ERP teamwork and selection of ERP are directly related to End-users”. The findings also revealed that Top management are related to majority of CSFs such as “top management support and commitment, change management, business plan and vision, system quality, project management, effective communication plan, selection of ERP, monitoring and focused performance evaluation, project champion, and business and IT infrastructure”. The result from analysis also showed a correlation between IT professionals and several CSFs such as “selection of ERP, system quality, user training and involvement, post-implementation evaluation, business plan and vision, change management, ERP teamwork, effective communication plan, and business and IT infrastructure”.

Bakgrund: Forskningen kring implementeringsprocesser inom folkhälsoområdet är fortfarande relativt begränsad. Implementering handlar om att få en ny metod eller ett nytt program att användas i ordinarie verksamhet som en ordinarie metod. Betydelsen av implementering är att förverkliga och genomföra, men också att det som görs får den verkan och den effekt som avses och önskas. För att slutresultatet av en ny metod ska bli bra är det av största vikt att implementeringen fungerar. Det spelar ingen roll hur väl fungerande metoden är, om den inte lyckas förankras i verksamheten. Syfte: Syftet med studien var att undersöka möjligheter och hinder vid implementering av ett program för socialt och emotionellt lärande, StegVis, bland barn i åldrarna fyra till sex år i förskolan/skolan. Metod: På uppdrag av folkhälsoteamet i norra Örebro län genomfördes en utvärdering av implementeringen av programmet i de fyra kommunerna Lindesberg, Nora, Hällefors och Ljusnarsberg. Undersökningen riktade sig till samtliga pedagoger i dessa fyra kommuner som fullföljt utbildningen i StegVis 1, sammantaget 182 stycken. Eftersom önskan var att nå ett större antal pedagoger valdes en kvantitativ metod med kvalitativa inslag. Datainsamling skedde genom postenkäter. Insamlad data analyserades med hjälp av statistikprogrammet SPSS och den kvalitativa analysmetoden meningskoncentrering. Resultat: Totalt var svarsfrekvensen 37% vilket innebar en för låg svarsfrekvens för generalisering av resultatet. 72% av respondenterna arbetade på en förskola/skola som vid svarstillfället använde sig av StegVis 1 i verksamheten. Sammantaget hade ungefär 90% av respondenterna arbetat på en förskola/skola som vid något tillfälle sedan fullföljd utbildning hade använt sig av StegVis 1 i verksamheten. Av de respondenter som deltagit i undersökningen var majoriteten nöjd med StegVis som program. De flesta angav att det praktiska införandet har fungerat bra och programföljsamheten var relativt hög med några få undantag. Faktorer som möjliggjort implementeringen av StegVis 1 är behov av socialt och emotionellt lärande, positiva attityder, stöd från ledning, synliga effekter av programmet, tillgång till lokaler, flexibilitet samt bestämda tider för utförande. Faktorer som visat sig hindra implementeringen av StegVis 1 är problem med gruppsammansättning, brist på stöd från kollegor, brist på tid till planering och utförande samt lokalbrist. Diskussion/slutsatser: Resultatet har kopplats till tidigare forskning och de tendenser som iakttagits stämmer väl överens med tidigare teorier och modeller. StegVis indikeras vara relevant som program då behovet av socialt och emotionellt lärande i förskolan/skolan verkar finnas, vilket i ett inledningsskede möjliggör implementeringsprocessen. Vidare tenderar andra underlättande implementeringsfaktorer vara olika viktiga beroende på var i implementeringsprocessen programmet befinner sig. Programföljsamheten är överlag god, men hade antagligen gynnats av tydligare mål och riktlinjer för programmet i de olika verksamheterna. En uppföljnings-, utbytesträff hade kunnat vara värdefull för att underlätta utvecklingen av goda färdigheter i programmet hos pedagogerna. Framtida forskning: Ett förslag för framtida forskning kan vara att lägga mer fokus på dem som av någon anledning slutar använda programmet och orsaker till detta. Denna studie kan även fungera som underlag för, samt underlätta framtida studier och då framförallt med avseende på metod och metoddiskussion som kan bidra till att uppnå bättre kontroll över undersökningen i liknande studier. / Background: The research of implementation processes in the public health area is still relatively limited. Implementation concerns the procedure of putting into action a new method or program into an organization’s internal, everyday operation. Implementation encompasses the realization of, and the carrying through of, for example a program, but an important aspect is also that the implementation has the desired effect. To make sure that the result of a method in practice will be positive, it is of greatest importance that the implementation works. It does not matter how well the method works, if it does not have the support of the organization. Purpose: The purpose of this study was to examine possibilities and obstacles of implementation of a program in social and emotional learning, Second Step, among 4-6 year olds in preschool/school. Method: On assignment from the public health team in the counties in northern Örebro, an evaluation of the implementation of the program in the four municipalities Lindesberg, Nora, Hällefors and Ljusnarsberg was performed. The sample consisted of all educationalists that had completed the Second Step 1 training, a total of 182 individuals. A quantitative approach was chosen, as the idea was to reach a greater number of educationalists. Data was collected through a questionnaire and analyzed with the help of SPSS and a simple kind of content analysis. Result: The reply frequency was 37%, which is too low for a generalization of the result. 72% of the respondents worked at a preschool/school that at the time used Second Step 1 in the organization. All in all, about 90% of the respondents had worked at a preschool/school that had used Second Step 1 in the organization at some point. Most of the respondents were pleased with Second Step as a program. The majority of the respondents stated that the practical introduction of Second Step had functioned well and the fidelity was relatively high with a few exceptions. Factors that have made the implementation of Second Step possible is need for social and emotional learning, positive attitudes, leader support, visible effects of the program, access to premises, flexibility and settled times. Factors that have proven to be obstacles for the implementation of Second Step are problems with the group composition, lack of support from colleagues,lack of access to premises and lack of time to plan and perform. Discussion/conclusions: Theresult has been put in relation to earlier research and the discovered tendencies correspond well with earlier theories and models. Second Step indicates to be relevant as a program, though the need of social and emotional learning in preschool/school seems to exist, which at an early stage makes the implementation possible. Other facilitating implementation factors tend to vary in importance depending on where in the process the program is. Overall, the fidelity is satisfactory, but it would probably have been more beneficial with clearer goals and guidelines for the program in the organizations. An evaluating exchange meeting could have been valuable to facilitate the program skill development among the educationalists. Future research: One example for future studies can be to put more focus on those who stop using the program and reasons for this. This study may also be a basis for, and facilitate, future studies, especially considering the method and discussion of the method which can contribute to improve control over the survey in similar studies.

No description available.

This master thesis stems from the program of Industrial Design Engineering at Luleå University of Technology and was conducted during the spring semester of 2021. The thesis was made incollaboration with Boliden Mines. Boliden Mines is a part of the metal company Boliden Minerals AB. Though the Swedish mining industry has come a long way from what the mining work looked like 40years ago, the climate goals of the government and increasing competition from low wage countries rises the demands for sustainability and productivity. Adjustments to live up to these demands will require implementation of innovative new technology and digital tools, which makes the implementation process very important. The purpose of the thesis was to investigate the miners’ experiences and attitudes toward newtechnology and digitalization in Boliden’s Swedish mines to identify factors of success anddevelopment areas in the implementation process. The data collection was made through 21 semi-structured interviews that were held via MicrosoftTeams or via phone. Interview topics was implementation of tablets, new systems for risk assessmentand remote-controlled and semi-autonomous machines. The results of the interviews were analyzedand thematized into three main themes: Implementation process, Ways of working and Trust in thetechnology. The implementation process showed that miners and supervisors feel like there is an urgency to startthe implementation projects, but that the end becomes unclear. Introductions and education in the newsystems are mostly satisfactory. There is no external communication from the projects so very fewhave knowledge about an implementation that the miner or interviewees are not involved in. A few miners get to participate in these projects which is seen as satisfactory by the interviewees. The waysof working are not being adjusted to the new prerequisites that the technology brings. This shows inlacking maintenance and not having the required infrastructure in place before implementation ofmachines. The workers thinks that the work environment has been immensely improved which isshowing in both physical and social aspects of the work and is very appreciated by the miners. Thereis also a lack of trust in the technology among the miners. This is partly grounded in fear of loosing the “touch”, which is the craftmanship knowledge of the mining work. Some of the sceptisism towards technology also stems from experiences with other projects that did not deliver the quality that was expected. Boliden’s factors of success are participation, work environment, and introductions and education.They are good at involving the end users in the implementation and the improvements of the work environment are valuable. They also provide good introductions and education for their employees. Development areas are that Boliden need to communicate externally about the projects. This is needed because they must investigate the beginnings and ends of the project to find out the cause for why theydo not feel properly finished. Though the education is good, Boliden should adjust the level of which it is held. Today it is assumed that the knowledge and interest is quite high, but this leaves the olderand uninterested workers behind. Lastly, Boliden should review their working methods with andaround the technology implemented to make sure they get the most out of their investments. / Detta examensarbete härrör från civilingenjörsprogrammet i Teknisk Design vid Luleå tekniskauniversitet och genomfördes under vårterminen 2021. Avhandlingen gjordes i samarbete med BolidenMines. Boliden Mines är en del av metallföretaget Boliden Minerals AB. Även om den svenska gruvindustrin har kommit långt från hur gruvarbetet såg ut för 40 år sedan, ökarregeringens klimatmål och konkurrensen från låglöneländerna kraven på hållbarhet och produktivitet.Justeringar i organisation och produktion för att leva upp till dessa krav kräver implementering avinnovativ ny teknik och digitala verktyg, vilket gör implementeringsprocessen mycket viktig. Syftet med avhandlingen var att undersöka gruvarbetarnas erfarenheter och attityder till ny teknik ochdigitalisering för att identifiera framgångsfaktorer och utvecklingsområden iimplementeringsprocessen. Denna avhandling har endast täckt de svenska gruvområdena. Datainsamlingen har bestått av 21 semistrukturerade intervjuer som hållits via Microsoft Teams ellerper telefon. Intervjuämnen var implementering av surfplattor, nya system för riskbedömning samtfjärrstyrda och semi-autonoma maskiner. Resultaten av intervjuerna analyserades och tematiserades i tre huvudteman: Implementeringsprocess,sätt att arbeta och förtroende för tekniken. Implementeringsprocessen visade att gruvarbetare och arbetsledare känner att det är brådskande attstarta implementeringsprojekten, men att ändarna blir oklara. Introduktioner och utbildning i de nyasystemen är mestadels tillfredsställande. Det finns ingen extern kommunikation från projekten såmycket få har kunskap om en implementering som de inte är inblandade i. Några gruvarbetare får deltai dessa projekt vilket ses som tillfredsställande. Arbetssätten anpassas inte till de nya förutsättningarsom tekniken ger. Detta syns i att det saknas underhåll och man inte har den nödvändigainfrastrukturen på plats innan maskiner implementeras. Arbetsmiljön har förbättrats enormt vilketvisar sig i både fysiska och sociala aspekter av arbetet och är mycket uppskattat. Det saknas dock förtroende för tekniken. Detta är delvis grundat i rädsla för att förlora ”känslan”, vilket är kunskapenom gruvarbetet. En del av skepsisen mot tekniken härrör också från erfarenheter med andra projektsom inte levererade den förväntade kvaliteten. Bolidens framgångsfaktorer är deltagande, arbetsmiljö, introduktioner och utbildning. De är bra på attinvolvera slutanvändarna i implementeringen och förbättringar av arbetsmiljön är värdefulla. De ger också bra introduktioner och utbildning för sina anställda. Utvecklingsområden är att Boliden behöver kommunicera externt om projekten. Detta behövs eftersom de måste undersöka början och slutet av projektet för att ta reda på orsaken till varför de intekänner sig ordentligt färdiga. Även om utbildningen är bra, bör Boliden justera nivån för vilken denhålls. Idag antas att kunskapen och intresset är ganska högt, men det lämnar de äldre och ointresseradearbetarna utanför. Slutligen bör Boliden se över sina arbetsmetoder med och kring denimplementerade tekniken för att se till att de får ut mesta möjliga av sina investeringar.

This diploma thesis deals with selection and implementation of information system for company providing IT services. Theoretical background concerning the topic is described in the first part. Then, the company is analyzed and based on the results new information system is suggested. Implementation strategy and risk analysis for implementation of new information system to corporate environment are designed in this thesis. Implementation of the information system is economically evaluated at the end of this thesis.

The interest and demand of sustainable actions have alongside with societal development increased over time. It has become crucial for companies in today’s society to show responsibility for the footprints they leave behind as a consequence of operating. A possible course of action could be the implementation of Creating Shared Value – CSV, which encompasses undertakings that result in value creation for both the company itself, and the local environment in which the company operates. Even though companies are expected to contribute to societal issues, there are still no blueprints declaring how to satisfy societal needs, and the challenges accompanied with it. CSV aims to tackle the distances between societal and business goals, however, despite CSV’s acknowledgement in academia, the concept is often criticized for being insufficient in practice. This has led to businesses trying to apply a CSV approach while still undertaking Corporate Social Responsibility – CSR related activities. The mixture of these concepts has made it difficult to explore what factors that affect the process of capturing Shared Value opportunities. This research investigates what factors that influence the process of capturing Shared Value in the Swedish insurance industry. The findings derived from this single company case study suggests that depending on what managerial decision-making approach used in a company affects the rate of success in terms of Creating Shared Value. An unclear communication plan, combined with the continuous confusion between the concepts, seems to increase the uncertainness of why and how different decisions are taken, hindering the process of CSV as well as the understanding of how Shared Value is created. A variety of factors were identified, where three main factors were considered to play a key role in, not only the capturing of Shared Value opportunities but the entire implementation process of the concept. Based on these factors, a model was established, showing how these main factors obstructs the realization of Shared Value opportunities.

In January 2021, one of the first large-scale implementations of an artificial intelligent computer-aided detection system (AI CAD) for detecting breast cancer was implemented at Capio S:t Göran hospital in Stockholm. AI CAD for detecting breast cancer is promising, however, it can only be a successful implementation if it is accepted by the end-users. This study examines and evaluates factors critical to the acceptance of the AI CAD, prior to the radiology professionals using it by applying the third version of the Technology Acceptance Model, that is TAM3. A questionnaire was designed and distributed accordingly to 28 professionals at the hospital’s breast screening unit. The quantitative data collected were further analyzed using the statistical tool SPSS. The empirical findings concluded that the intention to use the AI CAD was influenced directly by the perceived usefulness and indirectly by image, job relevance, and perceived ease of use. In addition, the association between subjective norm and image was shown to be significant. This study further revealed two new associations, contrary to what TAM3 postulates, the first one being between image and behavioral intention and the second one being between job relevance and behavioral intention. Organizational support, system-related activities, and information and communication are interventions suggested based on the findings in this study, in which the breast screening unit at S:t Göran should tap into to enhance the acceptance of the AI CAD system. / I januari 2021, implementerades ett artificiellt intelligent datorstött detektionssystem som ska upptäcka bröstcancer på Capio S:t Görans sjukhus i Stockholm. Användning av AI CAD för att upptäcka bröstcancer är lovande, men det kan endast bli en framgångsrik implementering om det accepteras av de som använder systemet. Denna studie undersöker och utvärderar de initiala faktorer som är avgörande för användaracceptansen av AI CAD hos radiologipersonal genom att utgå från den senaste versionen av teknologiacceptansmodellen – Technology Acceptance Model 3 (TAM3). Ett frågeformulär utformades i enlighet med modellen och distribuerades till 28 yrkesverksamma på S:t Görans mammografiavdelning. Den kvantitativa data som samlades in från enkäten analyserades med hjälp av det statistiska verktyget SPSS. De empiriska resultaten visade att radiologipersonalens avsikt att använda AI CAD påverkades direkt av den upplevda användbarheten av systemet och indirekt av personalens upplevda syn på hur enkelt systemet är att använda, att systemet är relevant för personalens jobb samt att systemet kan höja personalens image. Dessutom bekräftade studien att den subjektiva normen påverkar systemets image. Slutligen upptäcktes två nya associationer, i vilken TAM3 inte antar. Dessa påträffades mellan image och den beteendemässiga intentionen till att använda systemet samt mellan jobbrelevansen och den beteendemässiga intentionen till att använda systemet. Organisationsstöd, systemrelaterade aktiviteter samt information och kommunikation med personal är interventioner som föreslås baserat på resultaten i denna studie som mammografiavdelningen på S:t Görans sjukhus bör utnyttja för att öka acceptansen av AI CAD systemet.

The purpose of this qualitative study was to examine how the Convention on the Rights of the Child [CRC] as a new law is perceived in financial aid. Furthermore, the study aimed to examine how the employees in financial aid perceive their work with the participation of children since the CRC became law. The study has all throughout been analysed with the perspective of social constructivism.   Six social workers with different roles in financial aid were interviewed. The gathered material was then analysed with content analysis. Through the content analysis, three categories developed: how “participation” is constructed; the construction of the perspective of the child and “the best interest of the child”; perception of the implementation process of article 12. The material was then analysed with the perspective of social constructivism and with the Lundy model. The results indicate that the social workers find it hard to implement article 12 in financial aid. The social workers also seem to have different constructions for the word “participation”.