Submitted by Renata Lopes (renatasil82@gmail.com) on 2018-03-27T11:25:58Z No. of bitstreams: 1 jeffersonlimadeoliveira.pdf: 4880365 bytes, checksum: 59d36912e56067f633ba4465ccff03f7 (MD5) / Approved for entry into archive by Adriana Oliveira (adriana.oliveira@ufjf.edu.br) on 2018-04-09T19:16:51Z (GMT) No. of bitstreams: 1 jeffersonlimadeoliveira.pdf: 4880365 bytes, checksum: 59d36912e56067f633ba4465ccff03f7 (MD5) / Made available in DSpace on 2018-04-09T19:16:51Z (GMT). No. of bitstreams: 1 jeffersonlimadeoliveira.pdf: 4880365 bytes, checksum: 59d36912e56067f633ba4465ccff03f7 (MD5) Previous issue date: 2017-12-20 / A presente dissertação foi desenvolvida no âmbito do Mestrado Profissional em Gestão e Avaliação da Educação (PPGP) do Centro de Políticas Públicas e Avaliação da Educação da Universidade Federal de Juiz de Fora (CAEd/UFJF). O caso de gestão a ser estudado busca compreender a dinâmica da estrutura do ensino médio presencial com mediação tecnológica ofertado pela Secretaria de Educação e Qualidade de Ensino (SEDUC/AM) a partir do Centro de Mídias de Educação do Amazonas (CEMEAM), departamento que, desde o ano de 2007, atende escolas do meio rural do estado. Elementos da Educação à Distância (EaD) são aplicados nesta dinâmica de transmissão das aulas, que conta com o apoio de equipamentos de informática e softwares que permitem aos Professores Ministrantes, localizados na capital, Manaus, lecionarem seus conteúdos para um grande número de estudantes, em tempo real. Além da análise de questões relacionadas à manutenção de equipamentos e/ou de profissionais qualificados para manipular os materiais das aulas, fez-se necessário propor soluções para a questão central desta pesquisa: de que forma é possível superar as limitações comunicacionais entre os profissionais da sede e dos municípios dentro da estrutura de ensino presencial com mediação tecnológica no estado do Amazonas? Ou seja, a relação comunicacional entre os profissionais da sede da SEDUC, que é a transmissora das aulas, e os profissionais das comunidades participantes, foi o principal aspecto da discussão proposta nesta dissertação, a partir das dificuldades no uso dos canais de comunicação existentes relatadas pelos profissionais a partir de pesquisa de campo com os envolvidos. O objetivo central desta pesquisa, portanto, foi o de analisar os problemas técnicos e operacionais que prejudicam o processo de comunicação entre os profissionais do CEMEAM e os das escolas participantes do ensino mediado por tecnologia do estado do Amazonas. Também foram necessários, enquanto objetivos específicos, descrever o processo de produção, transmissão e compartilhamento de informações entre os profissionais do CEMEAM, bem como propor soluções, a partir da elaboração de um Plano de Ação Educacional (PAE), para otimizar os processos de comunicação sede-municípios dentro desta estrutura de ensino. / The following thesis was developed as part of the Master’s Degree in Management and Evaluation for education (PPGP) from the Education Evaluation and Public Politics Department of Universidade Federal de Juiz de Fora (CAEd/ UFJF). The management case to be studied aims at understanding the dynamic performance of formal teaching in high school structure through technological assistance offered by Secretaria de Educação do Estado do Amazonas (SEDUC/AM) at Centro de Mídias de Educação do Amazonas (CEMEAM), a department which assist schools from the rural area since 2007. Elements of e-learning are applied in this classes transmission mechanism, which lies down its support on IT equipaments and softwares which allow the e-learning teachers, placed in the capital city, Manaus, to teach to a large amount of students in real time. Besides the analyses of issues related to the equipment’s maintenance and competent professional to manipulate class materials, it is necessary to suggest solutions for the main issue of this research: in what ways it is possible to overcome the communicational limitations among the professionals from the capital city and rural areas inside the e-learning with technological assistance at Amazonas federal state? In other words, the communicational relationship amidst the professionals from Seduc’s head-office, which is in charge to broadcast the classes, and the teachers from the small towns, was the main concern proposed by this thesis, from the difficulties in the usage of the communication channels reported by the professionals through a field reaserch with all those involved. The main aim of this research, thus, consists in analyzing the technical problems that can demage the communicational process between the professionals from CEMEAM and the ones from the participant schools in e-learning through technology Amazonas federal state. Also was necessary, whilst specific goals, to describe production process, information transmission and sharing among the professional workers of CEMEAM, as well as to suggest solutions, from the construction of an educational framework (PAE) to optimize the head-office and small towns communication process inside this learning structure.

Submitted by Josimara Dias Brumatti (bcgtese@ndc.uff.br) on 2017-01-11T14:44:58Z No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Dissertacao_Sergio_Martins.pdf: 5122055 bytes, checksum: dfb8de5e735e4146052ffe1f11cca2e2 (MD5) / Approved for entry into archive by Josimara Dias Brumatti (bcgtese@ndc.uff.br) on 2017-01-11T14:45:53Z (GMT) No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Dissertacao_Sergio_Martins.pdf: 5122055 bytes, checksum: dfb8de5e735e4146052ffe1f11cca2e2 (MD5) / Made available in DSpace on 2017-01-11T14:45:53Z (GMT). No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Dissertacao_Sergio_Martins.pdf: 5122055 bytes, checksum: dfb8de5e735e4146052ffe1f11cca2e2 (MD5) / O presente estudo consiste em uma análise comparativa de modelos de Gestão da Informação (GI) sob a perspectiva integrativa dos recursos de informação. As bases teóricas para este estudo são a literatura das áreas de Ciência da Informação e Administração no que se referem à temática da Gestão da Informação e o campo empírico são quatro modelos de GI de autores consagrados nesta temática, a saber, o modelo de McGee e Prusak, o modelo de Davenport, o modelo de Choo e o modelo de Marchand, Kettinger e Rollins. Utilizou com metodologia a Análise de Conteúdo para padronização dos discursos e a Análise Comparativa para o estabelecimento de padrões, similaridades e diferenças entre os modelos. Buscou-se também verificar o atendimento dos modelos aos requisitos estabelecidos como representações de aspectos dos recursos de informação. A análise dos resultados demonstrou que os modelos de Gestão da Informação, baseados em processos do fluxo informacional, atenderam de maneira satisfatória às exigências dos critérios, todos demonstrando capacidade de suporte e tratamento dos recursos informacionais de maneira integrada. Alguns apontamentos são feitos na direção de um modelo de Gestão da Informação que leve em conta as mudanças na atualidade. / This study consists of a comparative analysis of models of Information Management (IM) under the integrative perspective of information resources. The theoretical basis for this study are the literature in the areas of Information Science and Management as they relate to the theme of Information Management. The empirical field are four models of IM from renowned authors on this subject, namely, the model of McGee and Prusak, Davenport’s model, Choo’s model and Marchand, Kettinger and Rollins model. The methodology used was the content analysis of speeches for standardization and comparative analysis for the establishment of standards, similarities and differences between the models. An attempt was also verify compliance to the requirements of the models as representations of aspects of information resources. The results showed that the models of Information Management, based on the information flow processes, satisfactorily met the requirements of the criteria, all demonstrating ability to support and treatment of information resources in an integrated manner. Some notes are made toward a model of Information Management that takes into account today's changes.

Electronic networking is becoming a familiar tool in higher education and research. Because the cost of telecommunications is decreasing, while the power of electronic networks and related computing resources is increasing, the resources and systems of electronic networks can now be used more easily. Access to the new global system of electronic networking has a great potential for the development of information services in South Korea. The principal aim of the research presented here is to determine what campus-wide and nation-wide information system will enable academic and research institutions in South Korea to share their information resources in an effective and efficient way via high-speed networks. The situation in South Korea has been modelled using Checkland's soft systems methodology. Data have been collected via both questionnaires and interviews, using a stratified sample of six South Korean universities as the main source. The factors at work have been examined, and the implications for the university system and for electronic networking in South Korea are considered.

Denna studie syftar till att undersöka hur en stor organisation arbetar med förvaltning av information genom att undersöka dess nuvarande informationsförvaltning, samt undersöka eventuella förslag till framtida informationsförvaltning. Vidare syftar studien också till att undersöka hur en stor organisation kan etablera en tydlig styrning, samverkan, hantering och ansvars- och rollfördelning kring informationsförvaltning. Denna studie är kvalitativ, där datainsamlingen sker genom dokumentstudier och intervjuer. Studien bedrivs med abduktion och är en normativ fallstudie då studiens mål är att ge vägledning och föreslå åtgärder till det fall som uppdragsgivaren har bett mig att studera. Fallet i denna studie är ett typiskt fall, då studiens resultat kan vara i intresse för fler än studiens uppdragsgivare, exempelvis organisationer med liknande informationsmiljö. För att samla teori till studien så har jag genomfört litteraturstudier om ämnen som är relevanta för studiens syfte: Informationsförvaltning, Business Intelligence, Data Warehouse och dess arkitektur, samt Business Intelligence Competency Center. Denna studie bidrar med praktiskt kunskapsbidrag, då studien ger svar på praktiska problem. Uppdragsgivaren har haft praktiska problem i och med en icke fungerade informationsförvaltning, och denna studie har bidragit med förslag på framtida informationsförvaltning. Förslaget på framtida informationsförvaltning involverar ett centraliserat Data Warehouse, samt utvecklingen utav en verksamhet som hanterar informationsförvaltning och styrningen kring informationsförvaltningen inom hela organisationen. / This study aims to investigate how large organizations can work with information management by examining an organization's existing information management, and investigate possible future proposals to information management. Furthermore, the study aims to investigate how an organization can establish a clear direction, collaboration, management and responsibilities and roles regarding information management. This study is qualitative, where data collection occurs through document studies and interviews. The study is conducted by an abductive research approach and the study is a normative case study as the study's goal is to provide guidance and propose measures to the case that the collaboration partner has asked me to study. The case in this study is a typical instance, because the result will be representative of more than the study's collaboration partner, such as other large organizations with similar cases concerning information management. To collect theory to the study I conducted literature reviews on topics that are relevant to the purpose of the study: Information management, Business Intelligence, Data Warehouse and its architecture, as well as Business Intelligence Competency Center. This study contributes with practical knowledge, because the study provides answers to practical problems the collaboration partner has expressed within the non-operated information management, and this study contributes with suggestions for future information management. The suggestions involve a centralized Data Warehouse and the development of a function that handles information management, and disseminate the governance of information management throughout the organization.

Enterprise Content Managment (ECM) är ett relativt nytt forskningsområde som fortfarande saknar vetenskaplig forskning (Alalwan & Weistroffer, 2012). Det finns ett uttryckt behov av att veta hur ECM system kan implementeras effektivt i verksamheter och detta har lett till att forskningsfrågan ” Vilka framgångsfaktorer finns vid implementering av Enterprise Content Management (ECM) system?” har formulerats. Genom en kvalitativ metodansats genomsöks tidigare publicerad litteratur som behandlar fältstudier för implementering av ECM system. I analyskapitlet presenteras två tabeller med de identifierade framgångsfaktorerna. Dessa har delats upp i två kategorier, organisatoriska och tekniska framgångsfaktorer, som kan resultera i en lyckad implementering av ECM system. Slutligen förs en diskussion som reflekterar över resultatet, vilka konsekvenser som framkommit från denna studie och var framtida forskning fortfarande behövs. / Enterprise Content Management (ECM) is a relatively new research area, which still lacks research (Alalwan & Weistroffer, 2012). There is an expressed need to know how ECM systems can be implemented effectively in organisations, and this has formulated the research question: “Which success factors can be found when implementing Enterprise Content Management (ECM) systems?”. By analysing previously published literature, to identify and compile the success factors that can be found in connection with implementation of ECM systems within organisations, a qualitative research method is used. In the analysis section two tables of identified success factors are presented. These have been divided in two categories, organizational and technological success factors, which can result in a successful implementation of an ECM system. Lastly, a discussion reflects upon the findings, on the implications this study brings into light and where future research is still needed.

Philosophiae Doctor - PhD / Higher education institutions in South Africa have invested heavily in information technology and information systems, with variable outcomes. Organisations in other sectors, such as engineering, the defence industry, public administration and business, have developed and adopted standards and guides to good practice for the development and operation of software-based systems. In the history of standards-making there was an early vision of the need to extend standardisation beyond software engineering into the world that acquires and uses systems, and yet the overall scope of available standards is still limited. Seeing slow progress in the international committees that develop nationally-endorsed standards (such as ISO-IEC/JTC1/SC7) practitioner communities moved to develop good practice guides such as COBIT and ITIL, that have found considerable interest in progressive organisations. Hence a range of potential guidance is available. In order to assess the extent to which standards and good practice guides might assist higher education, the four tertiary institutions in the Western Cape were approached and a representative range of academic, administrative and managerial individuals agreed to contribute to the study as respondents. Interviews were organised in two parts: the first an open conversation about their involvement with systems, and the second a structured examination of systems-related events that they considered significant. By inspection of those events, bipolar scales were developed by which respondents were able to characterise events (for example as ‘challenging’ or ‘easy’, or as ‘functional’ or ‘dysfunctional’). Respondents rated events on those scales. Repertory Grid analysis was applied so as to investigate which scales correlated with event success. 30 scales (out of 170) proved to be adequately correlated with success, and by principal component analysis they were combined to form nine ‘success scale’ groups, indicating nine areas where the deployment of standards or good practice guides might be expected to lead to more effective use of improved information systems. The study adopted an abductive approach to the work, keeping open the question of what might be the contribution to knowledge. In the event, a new Reference Model emerged from the data analysis that contributes to the effective choice and management of standards and good practice guides .A review of available standards and good practice guides using the new Reference Model concludes that the good practice guides are more applicable than the internationally developed standards, and in some areas management models and frameworks have a contribution to make. The utility of standards, good practice guides and management models will depend on the circumstances and context of use, which are extremely variable. A portfolio approach to the management of information systems provides a means to deal with that variability. It is further found that the IMBOK1 can be used to assess the linkages between information technology, information systems, business processes, business benefits and business strategy. The new Reference Model has a role to play in resolving the need for standards in the four junctions between those five IMBOK domains. Selected standards are assessed in that way, and an illustrative commentary is provided showing how projects and other systems-related initiatives can be assessed using the new Reference Model and the IMBOK. / Carnegie Corporation of New York

The diploma thesis deals with the indispensability of the systems thinking and its testing. Theoretical analysis of the subject as the first part of the thesis points to show the importance of the systems thinking in everyday life, the definition of essential skills within the systems thinking and typical mistakes we commit in the thinking processes. The theoretical analysis puts the accent on justification of the systems thinking importance in the scope of information management. Another part of the thesis is focused on globally used examples in testing processes of the systems thinking which are supplied with newly arised questions in this thesis. The last part of the thesis contains a detailed analysis of the systems thinking skills among students of Information Management. Their results are compared with two other result samples gained from testing of other students of the University of Economics.

Product Information Management (PIM) is a field that deals with the product master data management and combines into one base the experience and the principles of data integration and data quality. Product Information Management merges the specific attributes of products across all channels in the supply chain. By unification, centralization and standardization of product information into one platform, quality and timely information with added value can be achieved. The goal of the theoretical part of the thesis is to construct a picture of the PIM, to place the PIM into a broader context, to define and describe various parts of the PIM solution, to describe the main differences in characteristics between the product data and data about clients and to summarize the available information on the administration and management of knowledge bases of the PIM data quality relevant for solving practical problems. The practical part of the thesis focuses on designing the structure, the content and the method of filling the knowledge base of the Product Information Management solution in the environment of the DataFlux software tools from SAS Institute. The practical part of the thesis further incorporates the analysis of the real product data, the design of definitions and objects of the knowledge base, the creation of a reference database and the testing of the knowledge base with the help of specially designed web services.

This thesis is focused on Master Data Management of Product Data. At present, most publications on the topic of MDM take into account customer data, and a very limited number of sources focus solely on product data. Some resources actually do attempt to cover MDM in full-depth. Even those publications are typically are very customer oriented. The lack of Product MDM oriented literature became one of the motivations for this thesis. Another motivation was to outline and analyze specifics of Product MDM in context of its implementation and software requirements for a vendor of MDM application software. For this I chose to create and describe a methodology for implementing MDM of product data. The methodology was derived from personal experience on projects focused on MDM of customer data, which was applied on findings from the theoretical part of this thesis. By analyzing product data characteristics and their impacts on MDM implementation as well as their requirements for application software, this thesis helps vendors of Customer MDM to understand the challenges of Product MDM and therefore to embark onto the product data MDM domain. Moreover this thesis can also serve as an information resource for enterprises considering adopting MDM of product data into their infrastructure.

The work deals with areas of brain--computer interface (BCI). There is theoretical background described because of the research in the first part. The chapter "Analýza technologie (EEG, EMG)" is conceived generally and clarifies basic theory of EEG and EMG. Chapter "Popis zařízení EPOC neuroheadset" examines specific device used in research especially on the technical and functional side. Section "Analýza praktického využití BCI zařízení Emotiv EPOC neuroheadset" is self-explanatory. The focus of the practical part is influence of factors on the usability of BCI neuroheadset EPOC in the field of information management. These factors have been organized and analyzed. Group of factors connected with humans (physical and psychical) was chosen for the application of the research in which was investigated correlation with the ability to learn how to use neuroheadset EPOC, respectively its BCI element. For the research was used experimental method when a sample of volunteers was tested, undergone questionnaire investigation for acquiring human factors and repeatedly tested for the ability to use BCI element of neuroheadset EPOC. There was found out that the ability to learn how to use BCI correlates with optimism (Pearson's correlation coefficient 0,731 [Pkk] on the level of significance 0,01), stability (|0,648| Pkk on the level of significance 0,01), concentration (|0,638| Pkk on the level of significance 0,01 ), self-efficacy (0,549 Pkk on the level of significance 0,05), spatial perception (0,426 Pkk on the level of significance 0,01) in the research part.