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Organisations lose a lot of money by not retaining their star performers each year. This is of great concern to top level managers, for it influences the profit of the organisations. The big question that is asked is why do people leave organisation? Factors like; job satisfaction, working climate, organisational commitment, and job alternatives are important to understand turnover of employees. The aim of the study was to investigate the relationship between job characteristics, job satisfaction and intentions to quit, that could assist management in retaining the skilled employees in an organisation. The theoretical research conducted in this study was on job characteristics, job satisfaction and the influence both have on quitting intention of employees to establish a good understanding of why skilled employees stay and why they intend to leave an organisation. The empirical study conducted was on a group of skilled employees of about 300, working for a multi–national petrochemical industry. A questionnaire was distributed throughout a specific group in the organisation to determine how the theoretical and empirical data compare. The study concluded that there were some variables that might have an effect on an employee's decision to leave this specific multi–national petrochemical company. The variables in this study were; work variety, ambiguities at work, lack of information and extrinsic job satisfaction. Organisations need to focus on talent retention and talent management to establish the needs and to successfully retaining their skilled employees. Recommendations for future studies and to organisations are provided in this study. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2011.

Organisations lose a lot of money by not retaining their star performers each year. This is of great concern to top level managers, for it influences the profit of the organisations. The big question that is asked is why do people leave organisation? Factors like; job satisfaction, working climate, organisational commitment, and job alternatives are important to understand turnover of employees. The aim of the study was to investigate the relationship between job characteristics, job satisfaction and intentions to quit, that could assist management in retaining the skilled employees in an organisation. The theoretical research conducted in this study was on job characteristics, job satisfaction and the influence both have on quitting intention of employees to establish a good understanding of why skilled employees stay and why they intend to leave an organisation. The empirical study conducted was on a group of skilled employees of about 300, working for a multi–national petrochemical industry. A questionnaire was distributed throughout a specific group in the organisation to determine how the theoretical and empirical data compare. The study concluded that there were some variables that might have an effect on an employee's decision to leave this specific multi–national petrochemical company. The variables in this study were; work variety, ambiguities at work, lack of information and extrinsic job satisfaction. Organisations need to focus on talent retention and talent management to establish the needs and to successfully retaining their skilled employees. Recommendations for future studies and to organisations are provided in this study. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2011.

The study was done to investigate the state of situational variables and how these variables affect work attitudes and subsequently intentions to quit in a manufacturing company in Gauteng Province. The study was carried out under normal business operating conditions without reinforcing any of the research variables within the period of the study. A stratified random sampling approach was used to carry out the study using a structured questionnaire developed from predictors used by other researchers. The questionnaire, based on a five-point Likert scale with situational variables such as learning and development, recognition, respect, appreciation, benefits and perks, salary, promotion, organisational support, perceived opportunity for rewards, fair leadership, organisational culture, working conditions, communication, trust and relationships and job security and work related attitudes such as organisational commitment, organisational citizenship, job satisfaction, job involvement, employee engagement and intentions to quit the organisation, was designed to capture the state of affairs within the organisation based on the employees’ percep tions of their experiences of these variables. Data was analysed using statistical analysis tools namely correlation and regression analysis. 200 questionnaires were issued and 111 were returned of which 103 were useable. The research data showed a moderate state of unhappiness with eight of the ten situational variables scoring below the midpoint signalling a need for the organisation to reinforce these variables. Work related attitudes were moderate and almost all scoring around the midpoint but intention to quit yielded a lower score. Correlations analysis showed statistically significant and strong positive relationships between situational work variables. Correlations also showed statistically significant medium to strong positive relationships between situational variables with work related attitudes. There was a statistically significant medium to strong negative relationship between intentions to quit and work related attitudes showing that as work attitudes improve intentions to quit decrease. The regression analyses showed that key situational work-related variables did predict work related attitudes and outcomes with perceived organisational support proving to be the most important predictor for all work related attitudes and outcomes; fair leadership were only a significant predictor for organisational citizenship behaviour and work engagement, while job security were only a significant predictor of job satisfaction, work engagement and intentions to quit. Organisational climate was also a significant predictor of organisational commitment, organisational citizenship and work engagement. Recommendations are provided for the organisation and for future research. / Thesis (MBA)--North-West University, Potchefstroom Campus, 2013.

The study was done to investigate the state of situational variables and how these variables affect work attitudes and subsequently intentions to quit in a manufacturing company in Gauteng Province. The study was carried out under normal business operating conditions without reinforcing any of the research variables within the period of the study. A stratified random sampling approach was used to carry out the study using a structured questionnaire developed from predictors used by other researchers. The questionnaire, based on a five-point Likert scale with situational variables such as learning and development, recognition, respect, appreciation, benefits and perks, salary, promotion, organisational support, perceived opportunity for rewards, fair leadership, organisational culture, working conditions, communication, trust and relationships and job security and work related attitudes such as organisational commitment, organisational citizenship, job satisfaction, job involvement, employee engagement and intentions to quit the organisation, was designed to capture the state of affairs within the organisation based on the employees’ percep tions of their experiences of these variables. Data was analysed using statistical analysis tools namely correlation and regression analysis. 200 questionnaires were issued and 111 were returned of which 103 were useable. The research data showed a moderate state of unhappiness with eight of the ten situational variables scoring below the midpoint signalling a need for the organisation to reinforce these variables. Work related attitudes were moderate and almost all scoring around the midpoint but intention to quit yielded a lower score. Correlations analysis showed statistically significant and strong positive relationships between situational work variables. Correlations also showed statistically significant medium to strong positive relationships between situational variables with work related attitudes. There was a statistically significant medium to strong negative relationship between intentions to quit and work related attitudes showing that as work attitudes improve intentions to quit decrease. The regression analyses showed that key situational work-related variables did predict work related attitudes and outcomes with perceived organisational support proving to be the most important predictor for all work related attitudes and outcomes; fair leadership were only a significant predictor for organisational citizenship behaviour and work engagement, while job security were only a significant predictor of job satisfaction, work engagement and intentions to quit. Organisational climate was also a significant predictor of organisational commitment, organisational citizenship and work engagement. Recommendations are provided for the organisation and for future research. / Thesis (MBA)--North-West University, Potchefstroom Campus, 2013.

The purpose of this study was to examine a select set of organizational variables and determine their relationship to nursing assistants' intentions to quit in state-owned veterans' long-term care facilities located across the United States. America's long-term care industry (e.g., nursing homes, assisted living facilities) is a multibillion dollar industry. Because the U.S. government is projecting a 250% increase in the elderly population, staffing these nursing homes and related facilities is a critical concern. A vitally important but often overlooked factor of the long-term care industry is employee turnover. Of the staff in long-term care facilities, the nursing assistant (NA) position is particularly susceptible to turnover. Approximately 80% of NAs who enter the workforce leave within the 1st year and many leave within the first 3 months of employment. Some facilities report that they are unable to accept new residents because of a lack of qualified NAs. While many studies have researched this issue, staff turnover in long-term care facilities remains a serious and widespread problem. This study provides a foundation for future research related to the perceptions of intentions to quit of nursing assistants (NAs) working in state-owned veterans long-term care facilities by providing primary data regarding NAs intentions to quit. Results of this study indicate that NA intentions to quit might be reduced provided that pay and rewards are increased, workplace violence is addressed, and better access to patient care plans is provided. This research is useful to state-owned and operated long-term care facilities by giving them additional insights into nursing assistants' intentions to quit perhaps resulting in lower rates of turnover. It is suggested that future research be performed using populations of individuals from other segments of the long-term care industry, mainly, for-profit institutional care nursing homes, and federally owned veterans long-term care facilities.

Continuous improvement as a business philosophy and quality management strategy has become the choice of many organisations world-wide. It is a concept filled with the promise for excellence in quality, customer service distinction and business efficiencies. Continuous improvement philosophies like Lean Manufacturing, promote tools, techniques and a culture of quality values that have the potential to create a dynamic business environment, capable of seizing opportunity, predicting failures and surpassing competition. Why then, are these organisations that are so vehemently pursuing continuous improvement initiatives with concerted efforts not reaping the rewards that have been successfully achieved by a monumental few great organisations? According to the literature study, failure to implement continuous improvement (CI) programs successfully stems from a lack of focus on the soft side of continuous improvement efforts. The soft issues that are considered vital to successful implementation include an employee’s quality cultural values and an organisations soft key success factors for CI implementation. This study focused on how these soft variables have an impact on employee attitudes such as job satisfaction, employee commitment, intentions to quit and work success. The theoretical research conducted in this study focused on continuous improvement cultural values and the key soft success factors for CI implementation impact on work related attitudes like job satisfaction, employee commitment, intentions to quit and work success. The empirical study was conducted on 149 employees in a multi-national manufacturing company. A questionnaire was distributed throughout the entire company to verify how the theoretical and empirical data compared. The study concluded that the specific cultural value of shared vision and goals was a significant predictor of all four work related attitudes, whilst other cultural values of purpose and continuous improvement also proved to be significant predictors. The study concluded that key soft success factors like leadership, training and development and job security were significant predictors of employee commitment, whilst communication and job security were significant predictors of job satisfaction. Thus, work related attitudes like employee commitment is greater when employees identify and exhibit favourable quality cultural values and also when employees perceive that their organisation possess essential key soft factors for successful CI implementation. Incorporating these findings into recommendations will allow for organisations implementing CI programs, to develop the soft issues of CI that have a beneficial impact on work related attitudes that lead to successful and sustainable continuous improvement efforts. / Thesis (MBA)--North-West University, Potchefstroom Campus, 2013.

Continuous improvement as a business philosophy and quality management strategy has become the choice of many organisations world-wide. It is a concept filled with the promise for excellence in quality, customer service distinction and business efficiencies. Continuous improvement philosophies like Lean Manufacturing, promote tools, techniques and a culture of quality values that have the potential to create a dynamic business environment, capable of seizing opportunity, predicting failures and surpassing competition. Why then, are these organisations that are so vehemently pursuing continuous improvement initiatives with concerted efforts not reaping the rewards that have been successfully achieved by a monumental few great organisations? According to the literature study, failure to implement continuous improvement (CI) programs successfully stems from a lack of focus on the soft side of continuous improvement efforts. The soft issues that are considered vital to successful implementation include an employee’s quality cultural values and an organisations soft key success factors for CI implementation. This study focused on how these soft variables have an impact on employee attitudes such as job satisfaction, employee commitment, intentions to quit and work success. The theoretical research conducted in this study focused on continuous improvement cultural values and the key soft success factors for CI implementation impact on work related attitudes like job satisfaction, employee commitment, intentions to quit and work success. The empirical study was conducted on 149 employees in a multi-national manufacturing company. A questionnaire was distributed throughout the entire company to verify how the theoretical and empirical data compared. The study concluded that the specific cultural value of shared vision and goals was a significant predictor of all four work related attitudes, whilst other cultural values of purpose and continuous improvement also proved to be significant predictors. The study concluded that key soft success factors like leadership, training and development and job security were significant predictors of employee commitment, whilst communication and job security were significant predictors of job satisfaction. Thus, work related attitudes like employee commitment is greater when employees identify and exhibit favourable quality cultural values and also when employees perceive that their organisation possess essential key soft factors for successful CI implementation. Incorporating these findings into recommendations will allow for organisations implementing CI programs, to develop the soft issues of CI that have a beneficial impact on work related attitudes that lead to successful and sustainable continuous improvement efforts. / Thesis (MBA)--North-West University, Potchefstroom Campus, 2013.

Lojalitet gentemot arbetsgivare har tidigare ansetts vara en merit för anställda, medan det i dagens arbetsliv kan upplevas vara mer av en belastning. Lojala medarbetare får ofta en sämre löneutveckling och blir mindre attraktiva på arbetsmarknaden än de som med jämna mellanrum byter arbetsplats, vilket kan vara en orsak till att organisationer idag har problem med personalomsättningar där individer lämnar sina anställningar i snabbare takt än vad som förväntas. Detta ställer höga krav på organisationer att arbeta strategiskt med sitt personalarbete för att rekrytera rätt personal samt behålla dem. Studiens syfte var att undersöka varför vissa individer är mer benägna till att lämna sina organisationer än andra. Detta genomfördes genom att kvantitativt studera variablerna organisationsidentifikation, upplevd yrkesstatus och dess korrelation med individens intention att lämna sin organisation. Studien genomfördes i samarbete med Försvarsmakten och Skaraborgs regemente P4. Respondenterna i studien bestod av soldater från den 42:a mekaniserade bataljonen vilka samtliga tillhörde yrkeskategorin kontinuerligt anställda soldater. Resultatet visade signifikanta negativa samband mellan organisationsidentifikation och individens intention att lämna sin organisation (β=-.39, p=<.001) samt mellan yrkesstatus och intentionen att lämna sin organisation (β =-.35, p=<.001). Organisationsidentifikation hade även ett signifikant positivt samband med yrkesstatus (β =.34, p=<.001). Resultatet indikerar därmed på att organisationsidentifikation inte bara påverkar individens intention att lämna sin organisation, vilket även tidigare studier visat, utan att den även påverkar medarbetares upplevda yrkesstatus. Detta ger incitament till organisationer att aktivt arbeta med att öka sina anställdas organisationsidentifikation om yrkets status upplevs vara låg samt om personalomsättningen är för hög. / Loyalty towards the employer has been considered a merit in the past. In today'slabor, loyalty may instead be regarded as a burden on the loyal employee because he/she often gets lower wage and gets less attractive on the labor market than those who change jobs every once in a while. This may cause problems within the organizations, such as a high employee turnover where individuals leave their jobs in a faster pace than the organizations expect. This places high demands on organizations to work strategically with their Human Resources Department to recruit the right staff and retaining them in the organization. The purpose of this study was to examine why some individuals are more likely to leave their organizationsthan others. This was accomplished through measuring the variables organizational identification, perceived occupational status and its correlation with the intention to leave their organization. A quantitative survey was conducted in collaboration with the Swedish Armed Forces. The respondents consisted of professional soldiers from Skaraborgs regiment serving in the 42nd mechanized battalion. The results showed significant negative correlations between organizational identification and intention to leave their organization (β=-.39,p=<.001), and perceived occupational status and intention to leave their organization (β =-.35,p=<.001). Organizational identification also had a significant positive association with perceived occupational status (β=.34, p=<.001). The results indicate that organizational identification affects not only the intention to leave their organization, which also has been shown by previous studies, but also employees' perceived occupational status. This provides incentives for organizations to work actively to increase their employees' organizational identification if the employee’s perceive a low occupational status and if the turnover rates are high.