The study aimed to test whether or not Organisational-based Self-Esteem (OBSE) mediated the relationship between perceived discrimination and job satisfaction. OBSE was expected to have an impact on Job Satisfaction, whilst Perceived Discrimination was argued to have an effect on OBSE. The study was conducted with a sample of 238 women as previous research indicates women are more likely to experience discrimination in the workplace. Contrary to expectations, the SEM revealed that perceived discrimination did not have a significant impact on job satisfaction. Also, the results obtained suggest that OBSE does not mediate the relationship as there was no significant relationship between perceived discrimination and OBSE. There was evidence that OBSE could be a moderator in the relationship instead. Furthermore, opposing the literature, the results supported the notion of global SE mediating the relationship between perceived discrimination and job satisfaction as it was the only significant path in the SEM. Overall, the study contributed to a body of literature and added value by suggesting that the role of perceived discrimination is underestimated as its impact extend outside of the workplace and may have deeper repercussions.

M. Tech. (Human Resource Management, Faculty of Management Sciences), Vaal University of Technology. / It is essential for universities of technology to employ academics who are willing to go beyond the requirements of the job to contribute to the university’s effectiveness. The developing trend in the organisational behaviour literature indicates that quality of work life (QWL) and job satisfaction are attitudes that have a major impact on organisational outcomes such as productivity, job performance, turnover intention and happiness. Although the relationship between the aforementioned constructs is considered important, there is a scarcity of research regarding these constructs in the context of a university of technology (UoT) in South Africa. The primary objective of this study was to determine the relationship between quality of work life, job satisfaction and happiness among academics at a UoT in southern Gauteng, South Africa. A quantitative research approach and a survey-based descriptive method was used to achieve the primary objective. A structured questionnaire was distributed among 300 academic employees at a UoT in southern Gauteng, South Africa. Means and factor analysis were performed to gather insights of employees in terms of factors of QWL, job satisfaction and happiness of employees and to establish the underlying factors of the constructs respectively. Additionally, a correlation analysis was conducted to establish the strength and direction of the association among the constructs. Finally, a regression analysis was performed to determine the predictive relationship between the constructs. The results of this study indicated positive significant correlations between the factors of QWL, job satisfaction and happiness. Regarding model 1, QWL was entered as the independent variable, and job satisfaction as the dependent variable. With reference to model 2, the independent variable was job satisfaction and happiness the dependent variable. Regression analysis indicated positive predictive relationships between the five factors of QWL and job satisfaction and between job satisfaction and happiness. Based on the findings, it was recommended that the workload of academics should be reassessed to reduce pressure, task overload and mental exhaustion that will negatively impact on the QWL. Furthermore, employee involvement in decision making should be introduced to improve academics' job satisfaction. Finally, self-efficacy should be considered to assist academics to have confidence in their abilities to complete their work or achieve their goals.

M. Tech. (Department of Human Resource Management, Faculty of Management Sciences), Vaal University of Technology. / Corporate social responsibility (CSR) has become as an important topic as it has ramifications for practitioners. Corporate social responsibility can change employees’ approaches, demands and behaviours. Organisations can build a sound relation with its employees by promoting CSR in the organisation and inspiring employees to partake in these activities. The primary objective of the study is to explore the relationship between organisational commitment, job satisfaction as well as explore the relationship between job satisfaction and CSR among employees in a financial institution in Gauteng. A quantitative research approach method was used to achieve the primary objective. A structured questionnaire was issued to 250 respondents. Furthermore, composite means and factor analysis were performed to determine the level of organisational commitment, job satisfaction and corporate social responsibility of employees and to establish the underlying factors of the constructs respectively. Additionally, correlation analysis was conducted to establish the strength and direction of the relationship between the factors. Finally, a regression analysis was performed to confirm the predictive relationship between the study constructs. The findings of this study showed a positive correlation between affective commitment, normative commitment and continuance commitment and JS, and also showed a positive correlation between JS and CSR. Based on the findings, it was recommended that the more committed the financial institution employees, the more they are satisfied with their job in the institution. Furthermore, JS contributed positively to CSR, which implied that the more satisfied the employees of the financial institution, the more they feel being part of the CSR activities of the financial institution.

M. Tech. (Department of Human Resource Management, Faculty of Management Sciences), Vaal University of Technology. / The relationship between motivation and job satisfaction at work has been one of the more widely researched areas in the field of management in different professions, but few studies in South Africa have explored these two constructs among academic employees in Higher Education. Although there is a positive relationship between the two constructs, it has been somewhat overlooked by researchers. The objective of this study therefore, is to determine the relationship between motivation and job satisfaction among academic employees at a University. In view of this the researcher seeks to establish whether a there is a relationship between the constructs understudy. The literature study explored the theoretical aspects of motivation and job satisfaction and their relationship. Using a quantitative research approach, the study hypothesised and investigated motivation and job satisfaction in a sample that consisted of 162 academic employees. Two instruments, namely the Work Preference Inventory (WPI) and the Job Satisfaction Survey (JSS), were used to collect the data and determine the existence of a relationship between motivation and job satisfaction. The Statistical Package for Social Sciences (SPSS) version 21.0 for Windows was used to analyse the data; these results are presented and discussed in detail. The study adopted a Confirmatory Factor Analysis technique using Structural Equation Modelling with a Partial Least Squares (semPLS) approach, to measure the relationship by calculating the Cronbach Alpha, the Composite Reliability (CR) value, the Average Value Extracted (AVE), Goodness of Fit and hypotheses. Findings of this study revealed that a significant positive relationship exists between motivation and job satisfaction with the enjoyment variable and job satisfaction reflecting a positive relationship and the other three variables (Challenge, Compensation and Outward Motivation) showing that a negative but significant relationship exists between these three constructs and job satisfaction. It has been recommended that management should look into putting proper motivation and job satisfaction initiatives into place and should also create opportunities for growth by giving academics challenging assignments and providing training and development strategies that will increase their motivation and job satisfaction.

M. Tech. (Department of Business Administration, Faculty of Management Sciences), Vaal University of Technology. / The purpose of this study was to determine the perception of organisational justice on job satisfaction among administrative staff members at a university of technology in South Africa. A critical function of the administrative staff at a university of technology is to ensure that all students and other staff members are assisted as effectively and efficiently as possible. Administrative staff at a university of technology in South Africa needs to be committed and have a high morale to ensure that the vision of the University of Technology is fulfilled. This study promotes the application of the Equity Theory. People prefer to work in an environment that is perceived as just. Employees will experience satisfaction with their job in terms of Equity when the Equity Theory is applied fairly. However, inequity will lead to tension at the workplace. In order for the administrative staff at a university of technology in South Africa to function effectively, it is essential for a university of technology to ensure that their administrative staff is satisfied. In this study, a quantitative approach was undertaken to gain an understanding of the perception of organisational justice and its dimensions on job satisfaction. This involved distributing questionnaires to 200 administrative staff at a university of technology in South Africa. Two primary tests were used to assess the suitability of the data for factor analysis. These tests are the Kaiser-Meyer Olkin measure of sampling adequacy and Bartlett’s test of sphericity. The Pearson correlation coefficient was used to examine the correlations among the constructs. A means analysis was conducted to assess the perceptions of the employeesin respect of distributive justice, procedural justice, interactional justice and job satisfaction. Regression analysis was executed to examine whether the independent variables of distributive justice, procedural justice and interactional justice predict the dependent variable job satisfaction. The Cronbach alpha coefficient test provided an adequate indication of reliability of the instrument. Face/content, construct and convergent validity methods were applied to establish validity of the study. A positive relationship between organisational justice and job satisfaction was found in this study. The administrative staff will be able to improve the job satisfaction levels of other administrative staff by making positive improvements when applying organisational justice to influence the various elements of job satisfaction identified in this study. This will effectively enable administrative staff to meet the challenge of providing improved service. The proper implementation of organisational justice will, ultimately, lead to the organisations’ success, as well as the progression of its employees. Since a university of technology depends on human resources, the organisation is required to assess the current organisational justice practices and create a working environment that stimulates and motivates employees so that their job satisfaction levels increase. The recommendations proposed for this study offer vital information on organisational justice practices that could assist a university of technology to improve the perceptions of administrative staff. Accordingly, the application can improve employees’ low morale resulting from perceived unfairness and injustice, thereby increasing the job satisfaction levels among administrative staff. The findings of the research may generate guidelines for organisational justice practices. Recommendations include a systematic and transparent reward system that recognises employees’ excellent performance and rewards them accordingly. Another recommendation is the creation of a well-structured consultative forum to grant employees an opportunity to provide management with their perceptions of unfair practices. Future research should extend to other sectors within the public sector environment, as well as expanding the research to include several other job satisfactionelements. Further, research using both mediation and moderation to investigate the associations between organisational justice and job satisfaction is recommended.

The aim of the study was to determine the impact of transformational leadership styles of managers on subordinates' job satisfaction, in a steel and mining company. Leadership was conceptualised from the trait, behavioural, contingency and neocharismatic theories. Job satisfaction was derived from content and process theories.The literature highlighted leadership and job satisfaction theories, the changing context of leadership and research of both transformational leadership and job satisfaction. The study was exploratory and a random sample (N=126) was used. The Multifactor Leadership Questionnaire was used to measure transformational leadership and the Job Satisfaction Survey was used to measure subordinate job satisfaction. The results indicated that there was a significant impact of transformational leadership styles of managers on subordinates' job satisfaction, more specifically, in terms of fringe benefits and pay dimensions of job satisfaction, as well as the biographical variable, age. Future research may include transformational leadership styles and other variables such as performance and productivity in the steel and mining industry as well as the biographical variable, age. uture research may include transformational leadership styles and other ariables such as performance and productivity in the steel and mining ndustry. / Industrial Psychology / M.Adm. (Industrial Psychology)

The aim of the study was to determine the impact of transformational leadership styles of managers on subordinates' job satisfaction, in a steel and mining company. Leadership was conceptualised from the trait, behavioural, contingency and neocharismatic theories. Job satisfaction was derived from content and process theories.The literature highlighted leadership and job satisfaction theories, the changing context of leadership and research of both transformational leadership and job satisfaction. The study was exploratory and a random sample (N=126) was used. The Multifactor Leadership Questionnaire was used to measure transformational leadership and the Job Satisfaction Survey was used to measure subordinate job satisfaction. The results indicated that there was a significant impact of transformational leadership styles of managers on subordinates' job satisfaction, more specifically, in terms of fringe benefits and pay dimensions of job satisfaction, as well as the biographical variable, age. Future research may include transformational leadership styles and other variables such as performance and productivity in the steel and mining industry as well as the biographical variable, age. uture research may include transformational leadership styles and other ariables such as performance and productivity in the steel and mining ndustry. / Industrial Psychology / M.Adm. (Industrial Psychology)

Abstracts in English, Zulu and Afrikaans / A qualitative study was conducted on the causes of teacher attrition from urban schools in the Gauteng and Western Cape provinces of South Africa. Besides identifying the causes of attrition, the study intended to determine what needs to be changed to entice teachers who have left the profession to return. The rationale of the study was founded on the teacher shortage in South Africa and the alarming rate of teacher attrition from the profession, coupled with the growing number of learners needing education. Albert Bandura’s Self-Efficacy Theory, with a consideration of Maslow’s Hierarchy of Needs, formed the conceptual framework of the research. Fourteen participants, comprising seven teachers who have left the profession from each province, were interviewed using semi-structured interviews to inform the findings. From the data analysis, five factors were identified as the main causes of attrition. Recommendations on what should be done to encourage a return to the profession were based on the identified causes of teacher attrition and input from the participants. / Kwenziwe ucwaningo lwe-qualitative ngezimbangela zokuncipha kothisha ezikoleni zaseGauteng kanye naseNtshonalanga Kapa eNingizimu Afrika. Nangaphandle kokubheka izimbangela zokuncipha kothisha, ucwaningo belunenhloso yokubheka izinguquko ezidingekayo ukuhuha othisha abashiye iprofeshini ukubuyela ezikoleni. Isizathu socwaningo bekuwukusweleka kothisha eNingizimu Afrika kanye nezinga eliphezulu lokuncipha kwabo ezikoleni okuhambisana nenani elikhulayo labafundi abadinga imfundo. Ithiyori ka-Albert Bandura ye-self-efficacy kanye ne-Maslow's hierarcy of needs zibe wuhlaka lomqondo wocwaningo. Kwenziwa ama-interview nababambiqhaza abayishumi nane, abebequka othisha abayisikhombisa asebeshiye iprofeshini kwiprovinsi ngayinye ebalulwe ngenhla, ngokusebenzisa ama-semistructured interview ukuthola imiphumela. Ngokulandela ulwazi oluhlaziyiwe, kuphawulwe izinto ezinhlanu njengezimbangela ezinkulu zokuncipha kothisha. Kwenziwe izincomo ngokuthi yini okumele kwenziwe ukukhuthaza othisha ukubuyela kwiprofeshini ngokulandela izimbangela zokuncipha kothisha kanye nemibono evela kulabo ababambe iqhaza. / Daar is ’n kwalitatiewe studie uitgevoer oor die oorsake van natuurlike poste-afname van onderwysers in stedelike skole in die provinsies van Gauteng en die Wes-Kaap in Suid-Afrika. Buiten om die oorsake van natuurlike poste-afname te identifiseer, was die doel van die studie om te bepaal watter veranderinge nodig is om onderwysers wat die beroep verlaat het, oor te haal om terug te keer. Die beweegrede vir die studie was die tekort aan onderwysers in Suid-Afrika en die skrikwekkende tempo van die natuurlike poste-afname van onderwysers, tesame met die toenemende aantal leerders wat onderrig benodig. Albert Bandura se selfdoeltreffendheidsteorie en Maslow se hiërargie van behoeftes het die konseptuele raamwerk van die navorsing gevorm. Daar is onderhoude gevoer met ’n totaal van 14 deelnemers, bestaande uit sewe onderwysers wat die beroep verlaat het in elkeen van die bogenoemde provinsies. Halfgestruktureerde onderhoude is gebruik om die bevindings mee te deel. Uit die dataontleding is daar vyf faktore geïdentifiseer as die hoofoorsake van natuurlike poste-afname. Aanbevelings oor wat gedoen kan word om ’n terugkeer na die beroep aan te moedig is gebaseer op die geïdentifiseerde oorsake van natuurlike poste-afname en insette van die deelnemers. / Curriculum and Instructional Studies / M. Ed. (Curriculum Studies)

The following research question motivated the study: "How can education management effectively address factors influencing teachers to migrate from the teaching profession?" To answer this research question, one school was selected in Limpopo Province, which is not affected by the migration of teachers from the teaching profession; this was demonstrated by the school retaining expert and veteran teachers and its excellent grade 12 results. Factors influencing the migration of teachers from the teaching profession were researched by means of qualitative approach. Focus group interviews, phenomenological interviews and unstructured (in-depth) interviews were conducted, transcribed and analysed. The research findings indicated that education management team needs to urge the government to pay teachers attractive salaries, introduce performance bonus scheme, deal with overcrowding and lack of resources, curb violence in schools, deal effectively with corruption, improve poor learners' discipline and do away with corporal punishment. / Teacher Education / M. Ed. (Education Management)

This research explores the relationship between organisational climate and job satisfaction in an Information and Communication Technology (ICT) organisation within South Africa by means of quantitative research. An organisational climate questionnaire was developed to measure the organisational climate and job satisfaction of the organisation and was administered to a sample of 696 employees across three regions. The results indicate that there was a strong positive correlation (0.813 at the 0.01 level) between organisational climate and job satisfaction, therefore supporting the research hypothesis. A stepwise regression was conducted and nine dimensions of organisational climate were found to predict 71% variance in job satisfaction. The interaction of biographical and organisational variables on organisational climate and job satisfaction was studied by means of t-tests and ANOVA. Although statistical significant differences were found, in terms of practical significance, the effect sizes were generally found to be small. / Industrial and Organisational Psychology / M.A. (Industrial and Organisational Psychology)