<p>Problem discussion:</p><p>When different companies join into triadic relationships it is important that the relationships are managed properly. Findings have indicated that components for a successful relationship are high level of trust and commitment, risk/reward sharing, joint planning. To improve a triadic relationship, the actors have to measure the overall performance. In the triadic relationship that we have investigated there is obvious problems with information sharing and measure the same variables regarding delivery performance.</p><p>Research Question:</p><p>How can delivery performance be measured in order to adapt it to a triadic relationship?</p><p>Objective:</p><p>Our objective is to describe delivery performance as well as explain and adapt it to a triadic relationship.</p><p>Conclusions:</p><p>Delivery performance</p><p>Almost every customer in our questionnaire thinks it is important to measure delivery performance. We claim it is of great importance for a triad to create a common method to measure delivery performance, where every actor knows when, where and how to measure. The criterion for effective KPIs are to measure the overall supply chain performance rather than the performance of an individual chain member. That is why we claim the best way of getting better information about how the 3PL provider perform should be integrated in the measurement of the overall delivery performance of the triad. The most efficient way to measure the 3PL providers’ performance is the 3PL provider uses a scanning system and reports the measurements to SCA. The actors within the triad must also measure the delivery performance in financial and non financial terms. It is important for the triad to have the same perceptions regarding split deliveries, delivery window, dependability and flexibility. If the actors use the same method to measure delivery performance, the measurements will be reliable and useful for all actors within the triad.</p><p>Triadic Relationship</p><p>We claim that information sharing is very important. The studied triadic relationships show that if a supplier should measure what is important they have to know what is important for their customers. Another important aspect for the supplier is to have information about how the customers perceive the delivery performance.</p><p>To be able to have a good service quality all service gaps should be analysed and closed. To be able to close the service gaps regarding delivery performance in a triadic relationship, information sharing is the key. There have to be collaboration between the different actors of the triad. Important tools to use if this should be possible are connected computer systems and shared information between all actors.</p>

This exploratory study explores how management control systems influence job stressors. More specifically, this study seeks to unravel the mechanisms by which budget and KPI controls influence job stressors. In our study we use the well-established Job Demand - Job Control - Job Support Model to compare previous research on job stressors with our case study. We interview Controllers and Managers at a manufacturing company within the industrial industry. Data was collected through semi-structured interviews and analysed through thematic content analysis. Our study discovers various combinations of how budget and KPI controls influence job stressors. We unravel four mechanisms by which budget and KPI controls influence job stressors. The identified mechanisms are Involvement, Comparability, Predictability, and Rationalization, in where involvement is shown to be most prominent.

This study was developed during the Swedish spring semester of 2013 for the Bachelor of Science in Business Administration of the now graduates Rafael Moser and Thor-Björn Käck. The students, authors of this research, were selected by ABB Sweden for a research internship on the field of Employer Branding (EB). Employer Branding (EB) is an increasingly popular practice within multinationals. It is applied to develop in the minds of current and potential employees, brand associations related to the organization as an employer. The research problem identified by the authors relates to the lack of reliable measurement of the employer branding process. Therefore, this study consisted of creating a set of indicators or measures of the process’ performance. To do so, the authors relied on theoretical support as well as consistent feedback from Joakim Forsberg, employer branding manager at ABB Sweden. A conceptual model of the employer branding process was developed and internal measures, or Key Performance Indicators (KPI), were placed in the context of the three stage model. The KPI’s were proposed as a solution for the lack of internal measurement of the EB process, and were developed based on the objectives of each stage of the process as well as in Human Resources and Marketing theory. Once the model was developed to the point where internal measures could be incorporated into the EB process, an empirical study was executed and respondents were asked to scrutinize the applicability of the proposed solution in current business environment as well as the applicability of certain KPI’s. Among different findings, results from the empirical study point to a variety of issues that currently inhibit the development of employer branding and consequently its measurement i.e. lack of managerial autonomy, poor integration and communication among departments, misguided resource allocation within EB, etc. Nevertheless, as the experts and professionals interviewed in this research point out, solving the problem discussed in this research with the solution proposed is considered to be the future of employer branding.

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This thesis deals with the issue of literature search and the functioning of the current regulation of remuneration policies in the Slovak market. Application section focuses on the ways and means of portfolio management. Analysis evaluates the relevance of potential input variables of the model of performance rewards, which is the purpose of the preparation work. The results of simulations provide data to demonstrate the functionality of the proposed model.

Syftet med studien har varit att undersöka den upplevda nyttan med nyckeltal i verksamhetsstyrningen. Fokus har legat på snabbväxande tillväxtbolag och chefsroller i dessa bolag. Studiens huvudfrågeställning är hur personer upplever nyttan av nyckeltal i verksamhetsstyrningen. För att kunna besvara den behöver underfrågan hur respondenterna upplever att de nyckeltal de använder fyller sitt syfte besvaras. Studien är en kvalitativ studie baserad på intervjuer där respondenterna har fått tala så fritt som möjligt kring nyckeltal och deras erfarenheter och upplevelser kring dessa. Resultatet av intervjuerna visade att respondenterna inte bara är väl bevandrade i användandet av nyckeltal utan också att de har upplevt att de ger stor nytta för styrningen av snabbväxande tillväxtbolag. Av resultatet framgick också att det är viktigt för nyttan att de nyckeltal som används för styrning harmoniserar och att medarbetarna har förståelse för hur olika nyckeltal hänger ihop och hur de kan driva verksamheten framåt med sin egen insats.

Volvo Cars Corporation creates robot programs off-line for all new robot implementations for virtual commissioning. These virtually created robot programs are then downloaded to the real robot, after the installation has been carried out, to be tested before they are fully operational. These tests are spanned from robot installation until full production, adjusting the robot programme according to Volvo Cars specification and correcting errors that the robot program may have. Changes of the robot programs will be saved each time it is modified, generating a series of backups for each robot until the robot is correctly adjusted along all the steps of the process. To improve the offline programming there is a necessity for visualize the modifications made during the physical robot commissioning. The objective of this thesis is to identify, categorise, quantify and visualize modifications between each different backup of a robot. A software application has been developed using Microsoft Visual Studio using C#. The application is designed in windows for different types of data. It enables the user to compare two robot programs (two different backup programs from the tests) from one robot and see the result between them graphically. The graphs are designed interactively so that the user can filter the information to see the desired data from the robot programs comparison. Key performance indicators (KPIs) has been specified for RobTargets and Procedures according to Volvo Cars Corporation requests. These KPIs are implemented and visualised in a graphical representation.

L’étude des ondes scélérates est un sujet en plein essor principalement en océanographie mais également dans d’autres domaines. Dans cette thèse, je construis par transformation de Darboux une famille multi-paramétrique de solutions quasi-rationnelles lisses de l’équation de Schödinger non linéaire qui présentent un comportement d’ondes scélérates. Pour un choix générique de paramètres les solutions de deuxième ordre donnent un modèle de "trois sœurs" (une succession de trois vagues plus hautes que prévues) alors que pour un choix particulier de paramètres on obtient les solutions présentées par Akhmediev et al. dans une série d’articles de 2009. Ces solutions me permettent ensuite de construire des solutions rationnelles de l’équation KP-I qui décrit le mouvement des vagues dans une eau peu profonde. / The study of rogue waves is a booming topic mainly in oceanography but also in other fields. In this thesis I construct via Darboux transform a multi-parametric family of smooth quasi-rational solutions of the nonlinear Schödinger equation that present a behavior of rogue waves. For a general choice of parameters the second-order solutions give a model of "three sisters" (three higher than expected waves in a row) while for a particular choice of parameters we obtain the solutions given by Akhmediev et al. in a serie of articles in 2009. Then these solutions allow me to construct rational solutions of the KP-I equation that describe waves in shallow water.

This master thesis deals with modeling of business processes in the areas of investment banking. There are three objectives. The first objective is the explanation of investment banking. The second objective is to model the system processes a specific part of the investment banking from the real environment, what is created here with the help of the methodology MMABP. In the end, the model is supplemented with the analysis in terms of process management, which is the third goal of the thesis.

The thesis deals with the subject of process performance measurement in a financial accounting department in the context of outsourcing these processes or their parts. The aim of the thesis is to propose a set of indicators for measuring the performance of financial accounting department in the context of processes in an international telecommunications company with respect to effective measurement, integrity with corporate business processes and meaningful and correct values of these metrics. Firstly, in the theoretical part, the reader is informed about the core processes in a finance accounting department. The reader is informed about the basic terms related to performance measurement, in particular KPI's (definition, implementation, evaluation, meaning ...). Finally, basic concepts associated with outsourcing are explained and the importance of performance indicators in the relationship between the supplier of the accounting services and the customer is outlined. The practical part deals with the design of performance indicators for a finance accounting department of an international telecommunications company. The indicators are designed to reflect the processes in the company. An emphasis is on those processes (or parts thereof) that are provided externally - by a third party provider of accounting services. Each indicator is defined by its description, meaning and method of measurement. If any adjustments to the processes are necessary, these process changes are described. The weaknesses and risks of implementation are indicated in the following section. The results of the individual measurements are presented for a minimum of 6 consecutive months (where it was possible to obtain data retrospectively, the values are calculated for the minimum of 12 months).