貓空纜車為台灣首座具有觀光及大眾運輸性質之纜車系統，由政府投資十三億，希冀藉由纜車的設置改善貓空地區假日交通擁擠問題，同時提升本地的觀光吸引力，帶動觀光發展活絡地方產業。貓空纜車營運首年搭乘人數突破五百萬人次，遠超越原先的預期，纜車特殊的觀光吸引力為地方觀光帶來人氣，但是否也能有效帶動地方產業發展值得探討。本研究的主要目的為評估纜車所引發的經濟效益，檢視貓空纜車的設置經驗，供政府未來投資經營觀光地區之參考。本研究經由四百位旅客之問卷調查及店家訪談，瞭解纜車通車後貓空地區觀光產業發展的變遷，並藉由投入產出模型評估貓空纜車設置之觀光經濟效益，釐清觀光發展所面臨的課題，進而提出貓空地區觀光發展策略。 研究結果發現，貓空纜車開通使貓空自地方休憩景點升格為國民旅遊景點，台北縣市以外的旅客比例明顯上升，並增加團體旅客的到訪，纜車體驗勝過登山健行與泡茶品茗，成為旅客前來貓空旅遊最主要的遊憩活動。然而，旅客數量的增加並不等同於觀光產業發展的蓬勃，由旅客問卷調查結果發現，旅客在當地的旅遊消費並不熱絡，旅客在貓空地區停留時間偏低，近五成旅客停留不到一小時。經濟影響分析結果顯示，觀光纜車業的產出乘數為1.007，顯示貓空纜車所引發之外溢效果有限，未能發揮帶動周邊產業的功效。究其原因，貓空地區觀光發展存在有纜車體驗與地方特色未做適當連結、貓空茶文化的消逝，以及地方觀光供給系統品質未能同等提升等問題。 因此，在傳統產業轉型觀光的歷程中，政府除需積極進行觀光投資建設之外，為求有效提升觀光經濟效益，本研究提出下列觀光發展的策略建議，以供政府未來經營觀光地區之參考：一、加強地方傳統產業之經濟鏈結，避免經濟遺漏，有效提高經濟效益；二、以地方特色為核心，發展多元觀光，刺激旅客在當地的旅遊消費；三、提升觀光供給系統之整體品質，延長旅客在觀光地區的停留時間，連帶提升旅客的旅遊滿意度；四、進行遊程規劃，有效串連景點，擴大經濟影響範圍，有效帶動周邊產業發展。經由相關配套措施的施行，加強觀光建設與地方觀光系統的連結，提供更優質的旅遊環境，輔助政府藉由觀光投資建設以提振地方產業經濟之目標的達成。 / Taipei Maokong Gondola, the city's first cable-car system, was inaugurated at July 4, 2007, and has attracted more than 5.12 million passengers on the first year of operation. As the Maokong Gondola was built to improve traffic conditions and to further boost the tourism in the tea-growing area around Maokong in the rural Wenshan District, the primary purpose of this study is to evaluate the economic impacts of Maokong Gondola. The study sampled 400 tourists to estimate the change in the number and types of tourists visiting the Maokong area, and futher applies the change in the expenditures of tourists to a regional input-output model to determine the economic impacts. The study result indicats that the operation of Maokong Gondola contributed an increasing proportion of tourists from other cities to Maokong, making the area a national traveling spot. However, the expenditures of the tourists in the Maokong area did not raise at the same time. The economic impact analysis shows that the sales multiplier of cable car tour is only 1.007, indicating a limited economic benefit. Based on the result of the economic impact analysis, this thesis provides four suggestions for boosting the tourism in the tea-growing area around Maokong: (1) Strengthen the economy chain knot between the traditional industries and the service industries to avoid the economical leakages. (2) Take the local characteristics as the core while developing various activities. (3) Improve the quality of the whole tourism supplying system. (4) Connect the scenery spots around Maokong to expand the boundary of the economy influence.

20世紀60年代以降，在強調自然環境護與觀光地區永續利用理念的潮流之下，世界上許多關注於生態保育的學者與民間團體，紛紛提出並推廣了兼顧自然保育與遊憩發展目的—生態旅遊(ecotourism)。 台灣地狹人稠且都市擴張迅速，使得許多自然環境資源已逐漸成為都市的一部分，加上近年來國人休閒意識的覺醒與親近自然環境的需求增加，更讓自然環境地區成為都市人們不可或缺的紓壓與渡假場所。位於台北市文山區南端的貓空地區，便是在過去20～30年間休閒遊憩發展蓬勃的景點，以鄰近都會區、特色茶產與宗教聖地—指南宮為名。貓空地區大多屬於農業保護區。海拔在七百公尺以下，雖不甚陡峭但地貌複雜多變、雨量豐沛，植物林相及生物資源豐富。加上貓空地區規劃完善之登山步道系統、遠近馳名的宗教聖地指南宮以及著名的茶產文化，提供了發展生態旅遊的生態動植物資源、休閒遊憩資源、宗教文化資源以及產業文化資源，且因為位於台北市都會區，與近年國際興起的「都市型生態旅遊」之型態不謀而合。 都市型生態旅遊地區除了提供與一般遊憩區皆有的遊憩、休閒、教育等使用價值外，尚有生態環境保育效益的非使用價值存在，為評估都市生態旅遊地區所具有的完整環境價值，本研究運用條件評估法（Contingent Valuation Method, CVM），以支付卡法(payment card method)之詢價方式獲得遊客的願付價格(willing to pay, WTP)，並採用負二元名義(negative binomial)模式建立迴歸模型，獲得主要結果為：存在價值每年約3,693,065,610元，遺贈價值約每年5,368,737,520元，非市場價值高達約每年9,061,803,130元。 / From 1960s, due to the rise of environment protecting concepts and sustainable use of tourist spots, there are more and more non-government organizations and scholars, who care about ecological conversation, propose the importance of ecotourism, which aim at both the conversation of natural and recreation development. Taiwan is densely populated and has rapidly urban expansion, which has caused natural environmental resources gradually becoming a important part of city. Moreover, the awareness of leisure consciousness and increasing need for accessing to the natural have made it an indispensable relaxing and vacation location for Taipei people. Maokong, located at the south of Wen-Shan district in Taipei, is a famous spot with burgeoning creation activities over the past twenty-five years. It is well-known for its convenience, characteristic tea industry and the sacred place-Zhinan Temple. Mostly parts of Maokong belong to agricultural reservation. The altitude is 700 meters below, although not as steep as others, it has a diversity of terrain features, abundant in rainfall, botanical life-form and organism resources. Those plentiful ecological resources above, the great location near the urban, old-line religious history and culture, plus perfect planning of mountain climbing trail. With all the inborn conditions make Maokong perfect for developing the international-popular leisure style - urban ecotourism. Urban ecotourism place provides not only the use value of recreation, leisure and education, but also the non-use value of preservation benefits. In order to evaluate the total value, I used Contingent Valuation Method with Payment Card Method to get the Willing to Pay of tourists, and further I used the Negative Binomial to establish the model. The main result: the Existence Value is about $3,693,065,610(TWD) per year, the Bequest Value is about $5,368,737,520(TWD) per year, finally the Non-market value is about $9,061,803,130 (TWD).

貓空製茶歷史悠久，獨特的鐵觀音茶為遠近馳名的地方特色產業，而貓空結合茶產業與休閒觀光產業的經營型態，長久以來塑造出今日貓空獨特的地方茶文化產業。本研究以貓空的茶文化產業為研究對象，並結合地方治理理論與回應性評估方法，目的在建構出貓空茶文化產業發展的治理架構，確認此架構中公部門、地方與非營利組織、茶農與茶產業經營者三方行動者的任務，並描述三方互動的動態治理機制，最後透過回應性評估的方式，對貓空茶文化產業治理機制進行評估。 　　本研究運用文獻分析法與深度訪談法，與貓空茶文化產業治理中三方行動者進行訪談，研究結果發現貓空當地茶農與茶產業經營者為發展的基礎，但隨著內外部不利因素的威脅，茶農與茶產業經營者面臨勞動力老化、氣候變遷、法令限制等問題；在地方與非營利組織方面，木柵區農會是治理機制運作中最重要的角色，主要任務是扮演水平與垂直溝通平台、提供茶農所需資源、辦理對產業發有所助益的優良鐵觀音茶比賽，另一方面貓空茶情社區發展協會是由地方自組而成的社區組織，目的在發展貓空社區與市政府方面的業務合作及協調，但在當地經營上也面臨些許問題；公部門方面，茶業改良場文山分場具茶葉專業知識，給予茶農在上游栽植方面許多幫助，而主管貓空發展的產業發展局則是退居二線進行產業輔導，工作內容為多元經營硬體與文化設施、定期撥列經費進行補助；在釐清各方行動者任務後，本研究整合茶產業與休閒觀光產業，建構出貓空茶文化產業治理的運作機制。在治理機制評估方面以「治理機制妥適性」、「參與者的輔導推廣能力」、「計畫目標達成度」三個指標進行評估，主要爭議點有四：(1)在於水土保持法令上一方面維持貓空茶區生態，一方面也限制了發展；(2)貓空纜車與當地茶產業發展關聯性不大；(3)產業發展局退居二線與當地茶農接觸較少，平行機關多且人員調動頻繁；(4)貓空茶文化產業面臨轉型困境。研究建議三點：(1)貓空茶文化產業的轉型與行銷；(2)茶比賽模式的推廣；(3)根留貓空當地人才。 / MaoKong cultural tea industry is a unique local industry of Taiwan. This study integrated Maokong cultural tea industry, local governance, and responsive evaluation theory, moreover the main purpose is to construct a governance framework of MaoKong cultural tea industry, and find out the task of those three operations in the framework: (1) governmental departments. (2) local and nonprofit organizations. (3) tea farmers and tea industry operators. 　　Additionally, literature analysis and depth interviews are the research methods of this study, through the interview with the actors of Maokong cultural tea industry , we found that: (1) local tea farmers and operators are the basis of tea industry, but they confront some inside and outside threats. (2) the most important role of the part of local and non-profit organization in Maokong tea industry governance, is the Muzha Farmers’ Association, which the main task is to establish a horizontal and vertical communication platform for the framework. The jobs of Muzha Community Development Association are to development this community, and collaboration and co-ordination with the Taipei city government, but also facing some issues with the local farmers. (3) In the public sector, first of all, Tea Research and Extension Station - Wenshan Substation with expertise provides lots of help in tea to the tea farmers. The Department of Economic Development, Taipei City Government in these days is to step aside for operating the hardware of cultural facilities, and providing subsidies to the tea industry operators. As well as this study suggestions are: (1) integrating all the resources of governance actors and using marketing methods to development Maokong cultural tea industry. (2) the promotion of Maokong tea competition mode. (3) root and reward local tea industry talents.

全台第一座都會型纜車「貓空纜車」於2007年7月4日正式營運，並在一年三個月創下617萬搭乘人次，成果輝煌；然而在2008年9月，因遭逢辛樂克與薔蜜颱風接連肆虐下，發生纜車T16塔柱邊坡崩塌事件進而停駛。當各界重新檢討這座興建順利的纜車背後隱藏了多少問題之際，本研究運用政策網絡分析，檢視貓空纜車政策形成過程，分別就參與者性質、行動者策略、權力關係與網絡整合性四大面向，就問題形成、政策規劃、政策合法化三個階段，逐段建構政策網絡、確立利害關係人，並探討興建過程中產生的問題。 研究發現，貓空纜車成案的關鍵並非專業評估使然，乃是為了實現馬英九市府的競選承諾。貓空纜車因為規劃過程中受到動物園的影響，導致纜車路線變更，鄰近棲霞山莊，並衍生後續噪音污染等爭議。貓空纜車在木柵觀光茶園社區發展協會及指南宮等民間團體的支持下，削弱了反對聲音；而主要的政策反對者棲霞山莊，則在當時問題意識不明確、預算順利通過等因素下，錯失反對時機。 / The first urban-type cable car in Taiwan “Maokong Gondola” had been inaugurated since 4th of July in 2007. It has successfully achieved 6.17 million hits in one year and three months. However, during September 2008, typhoon Sinlaku and Jangmi struck one after another and incurred serious mudslide erosion underneath pillar T16. The disaster had crippled the whole cable car system and had urged the public to re-examine the whole construction. This study utilizes policy network analysis to evaluate policy formation process regarding the construction of Maokong gondola in terms of four major factors: character of participants, actions’ strategies, power relationship and network integration. Demarcating the policy network while identifying the policy stakeholders and exploring issues arising from the construction process has been carried out in all three stages of the event: problem formation, policy formulation and policy legitimation. This study shows that the key to the approval of Maokong gondola program was not due to professional evaluation, but instead, it was for the political motivation of Ma’s administration to attain victory in campaign. Being affected by the location of Taipei city zoo in the stage of program formulating, the cable car system has been rerouted closer to Chi-shia village, causing noise pollution and other harassment. By strong support from Muzha tea park community development association and Zhinan temple, the opponent’s opinions were gradually suppressed. Due to uncertainty of problem-knowing and easy approval of budget, the main opponent Chi-shia village had finally missed the opportunity in stopping the program.